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5★ · Riviera Nayarit

One&Only Mandarina

Carretera Federal Libre 200 Tepic-Puerto Vallarta Municipio de Compostela El Monteón, 63724 Nayari, Nay., Mexique, Riviera Nayarit

4.64.6/51,242 reviews · Google rating
  • On the Pacific coast of Riviera Nayarit
  • Ocean views in a lush natural setting
  • Modern architecture rooted in the local environment
  • Serene atmosphere centred on wellbeing

Hotel 5-star in Riviera Nayarit, nestled in nature, featuring stunning ocean views, a serene atmosphere and modern architectural design.

Where is One&Only Mandarina located?

One&Only Mandarina is on Mexico’s Pacific coast, in Riviera Nayarit.

The resort sits in lush natural surroundings, with open ocean views and a stay focused on calm and privacy.

How much does a night at One&Only Mandarina cost?

Rates vary with the season, your travel dates, and the villa or room category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge for a stay-matched option.

What restaurants are available at One&Only Mandarina?

The resort has two restaurants. Allora serves seasonal Italian-Mediterranean dishes in an open-air setting.

Jetty Beach Club works well for lunch, with Mexican and pan-Asian flavours centred on the catch of the day and seafood.

A word from the Concierge

One&Only Mandarina through the Concierge's eyes

One&Only Mandarina is located on the Pacific coast of Mexico, in Riviera Nayarit. This 5★ hotel seamlessly blends into the surrounding nature, providing a unique experience. Guests enjoy a lush natural setting with stunning ocean views. The hotel's design reflects modern architecture while respecting the local environment. Listed in The World's 50 Best Hotels 2025, it attracts luxury and tranquility seekers.

What sets this hotel apart is its commitment to wellness and sustainability. The common areas and villas are designed to promote relaxation and connection with nature. The overall atmosphere is serene, ideal for rejuvenation. Visitors appreciate the quality of service and attention to detail, creating a memorable experience. The setting is perfect for couples seeking romance or travelers wishing to unwind.

Before you go, it's advisable to check the seasonality. The period from November to April is ideal for visiting, with pleasant weather. The hotel suits couples, solo travelers, and families. On-site activities include nature excursions, cooking classes, and wellness treatments. Expect a tranquil ambiance, away from the hustle of big cities.

_My tip from the Concierge:_ book your activities in advance to secure your spot, especially during peak season.

Why choose One&Only Mandarina?

One&Only Mandarina is an exceptional address in Riviera Nayarit, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On the Pacific coast of Riviera Nayarit
  • Ocean views in a lush natural setting
  • Modern architecture rooted in the local environment
  • Serene atmosphere centred on wellbeing
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Allora Restaurant

    Restaurant

    Highlights

    • Italian
    • Savour seasonal Mediterranean garden-to-plate specialties in an open-air setting
    Practical information

    The concierge’s wordAt Allora, go for the seasonal Italian Mediterranean specialties served open-air: an ideal choice if you want a light, inspired dinner.

  • Jetty Beach Club

    Restaurant

    Highlights

    • Mexican and pan-Asian
    • enjoy fresh catch of the day and seafood in a relaxed atmosphere
    Practical information

    The concierge’s wordFor an easygoing lunch, head to Jetty Beach Club: Mexican and pan-Asian flavors, with the catch of the day and seafood taking center stage.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Carretera Federal Libre 200 Tepic-Puerto Vallarta Municipio de Compostela El Monteón, 63724 Nayari, Nay., Mexique

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,242 reviews

2/5Michael Luk

The location was decent and an experience to have, in the middle of the forest. The staff were really great and tried to be accommodating for the most part. I have huge complaints over the quality of the view we had…

5/5Hailey Jonoubeh

I recently stayed at One&Only Mandarina and it is, without question, the most beautiful resort I’ve ever experienced, just one hour from the Puerto Vallarta airport. The property is absolutely breathtaking — dramatic…

5/5Contrell Muscari

From the time we arrived at the airport and greeted by our driver we were impressed. The property itself is absolutely gorgeous, lush jungle. The treehouse villas are well maintained with five star amenities. All of…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 2 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • MandarinaTourist attraction

    136 m · 2 min walk

    Mandarina, a tourist attraction just two minutes' walk away, featuring natural landscapes and outdoor activities.

    Practical information

    The concierge’s wordA 2-minute walk away, Mandarina offers a nature break that feels especially nice in the morning or late afternoon, especially if you're craving the outdoors.

  • Salón del Reino de los Testigos de JehováChurch

    2.4 km · 4 min by car

    Religious building located 2430 meters away, providing a space for worship and community gatherings.

    Practical information

    The concierge’s wordFor a quiet reflective moment or a peaceful break, this place of worship also provides a setting for community gatherings.

  • Resplandor de Su Gloria Asamblea ApostólicaChurch

    2.6 km · 4 min by car

    Religious building located 2,611 meters away, providing a place of worship and gathering for the community.

    Practical information

    The concierge’s wordIf you're after a quiet moment or a glimpse of local life, this church offers a simple setting for worship and community gathering.

  • Ataua Art GalleryArt gallery

    3.3 km · 6 min by car

    Art gallery located 3,262 meters away, showcasing contemporary works.

    Practical information

    The concierge’s wordFor a cultural break in Riviera Nayarit, Ataua Art Gallery suits a quiet moment around contemporary works.

  • Letras de "Lo De Marcos"Tourist attraction

    3.3 km · 6 min by car

    Tourist attraction located 3.3 kilometers away, offering a unique cultural experience through its giant letters.

    Practical information

    The concierge’s wordFor a cultural break, head to the giant Lo De Marcos letters, an easy stop if you want a local landmark without a packed plan.

  • Templo De San MarcosChurch

    3.3 km · 6 min by car

    Templo De San Marcos, a religious building located 3.3 kilometers away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, make a detour to Templo De San Marcos and enjoy a glimpse of the local architecture.

  • Playa Punta RazaTourist attraction

    3.3 km · 6 min by car

    Playa Punta Raza, a tourist site providing a natural setting ideal for relaxation and beach activities.

    Practical information

    The concierge’s wordFor an easy break between relaxing and seaside activities, Playa Punta Raza suits a calm moment in a natural setting.

  • LO DE MARCOS PHOTOGRAPHSTourist attraction

    3.4 km · 6 min by car

    Tourist attraction located 3,429 meters away, providing opportunities for photography and exploration.

    Practical information

    The concierge’s wordFor a break beyond the hotel, this tourist spot works well for a photo-focused outing and a bit of exploration, especially if you feel like changing pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Plaza PrincipalPark

    2.9 km · 5 min by car

    Park located 2886 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break away from the hotel’s pace, Plaza Principal is well suited to a quiet, relaxing moment.

  • KioscoPark

    3.0 km · 5 min by car

    Kiosco, a park providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between beach moments, Kiosco offers a simple, soothing setting to unwind and enjoy a touch of nature.

  • Palapa Tlaquepaque YogaPark

    3.1 km · 5 min by car

    Park three kilometers away, ideal for walks and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, head to Palapa Tlaquepaque Yoga if you’re in the mood for a walk or some time outdoors.

  • Plaza pública “Lo de Marcos”Park

    3.3 km · 6 min by car

    Public park in Lo de Marcos, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Plaza pública “Lo de Marcos” when you feel like unwinding and enjoying a peaceful moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at One&Only Mandarina Riviera Nayarit?

    Standard check-in is usually in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    Yes, private parking is available for guests staying at One&Only Mandarina Riviera Nayarit.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; it is advisable to request it in advance with the hotel.

  • Is late check-out possible at One&Only Mandarina and is there a charge?

    Late check-out may be granted depending on the resort's occupancy and may incur additional fees; requests should be made at the reception on-site.

  • How long before my flight does the hotel recommend leaving for the airport?

    It is often recommended to arrive at least 3 hours before an international flight at Puerto Vallarta airport; the hotel can adjust your transfer time accordingly.

Location & Access

  • Where exactly is One&Only Mandarina Riviera Nayarit located?

    One&Only Mandarina is located on the Riviera Nayarit, near Monteón and Lo de Marcos, north of Puerto Vallarta, on the Pacific coast of Mexico.

  • Where is One&Only Mandarina located on the map of Mexico?

    The hotel is located north of Puerto Vallarta, on the Pacific coast, in the state of Nayarit, within the Riviera Nayarit.

  • What is the distance between the hotel and the airport?

    One&Only Mandarina is approximately a 45-minute drive from Puerto Vallarta International Airport, depending on traffic conditions.

  • Are airport transfers offered?

    Airport transfers are offered upon request, including shuttle or private car; it is necessary to book in advance.

  • How do I access One&Only Mandarina from Puerto Vallarta or Mexico City?

    Access is typically by car or private vehicle from Puerto Vallarta; the hotel is nestled between tropical jungle and ocean, on the Riviera Nayarit.

Rooms & Amenities

  • How many rooms or villas does One&Only Mandarina Riviera Nayarit have and what are they equipped with?

    One&Only Mandarina has 105 villas and cabins, all featuring a private pool, terraces, and high-end amenities.

  • What amenities can be found in the hotel's villas and cabins?

    The rooms offer a minibar, air conditioning, high-end bathrooms, and often a view of the ocean or jungle, with a private pool in each villa.

  • What is the maximum capacity of the villas at One&Only Mandarina?

    The villas can generally accommodate from 2 to 10 people depending on the category, allowing families and groups to stay in spacious units.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is provided to guests in the rooms and common areas of the resort.

  • What exactly is One&Only Mandarina Riviera Nayarit as a type of hotel?

    One&Only Mandarina is a luxury resort from the One&Only collection, consisting of villas and cabins in the jungle, offering high-end service by the Pacific.

  • When did One&Only Mandarina Riviera Nayarit open?

    According to public information, the resort recently opened as a new luxury address on the Riviera Nayarit; for the exact year of opening, please contact the concierge to confirm the details.

Billing & Policies

  • How much does a night at One&Only Mandarina Riviera Nayarit cost?

    The rates for a night at One&Only Mandarina vary depending on the season and the type of villa, with an indicative range of around €896 to over €2,000 per night for a standard room.

  • What are the prices at One&Only Mandarina for different categories of villas?

    The prices for stays at One&Only Mandarina depend on the dates, the type of villa, and current offers; it is recommended to check the updated rates with the hotel or a travel agent.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked, the season, and the booking channel; specific conditions are indicated upon confirmation of your stay.

  • Are there any local taxes to pay?

    As elsewhere in Mexico, local taxes and potential service charges may be added to the room rate; details are included in your booking confirmation.

  • What payment methods are accepted at One&Only Mandarina Riviera Nayarit?

    Accepted payment methods generally include major international credit cards and, sometimes, cash payment in local currency; it is advisable to check before arrival.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered at the Alma restaurant in the form of à la carte breakfast or included in certain packages, featuring international and Mexican cuisine.

  • How many restaurants are there at One&Only Mandarina Riviera Nayarit and what is the style of cuisine?

    The resort offers several restaurants and bars, including a signature restaurant associated with Mexican chef Enrique Olvera, as well as other more casual options.

  • Who is the chef of One&Only Mandarina and what type of cuisine does he offer?

    The cuisine of the signature restaurant is overseen by the renowned Mexican chef Enrique Olvera, known for his contemporary gastronomy inspired by Mexican traditions.

  • Does One&Only Mandarina offer an all-inclusive or full board option?

    Some stays include breakfast, but generally full board or all-inclusive is not the norm; it is best to check the offer of your booking.

  • Does the hotel offer vegetarian, vegan or gluten-free options in its restaurants?

    Vegetarian options and often vegan and gluten-free options are available in the restaurants; the staff can adapt the menus according to your dietary restrictions.

Spa & Wellness

  • What is the spa at One&Only Mandarina Riviera Nayarit like and what services does it offer?

    The spa at One&Only Mandarina is open daily and offers a wide range of treatments, wellness rituals, massages, and holistic experiences.

  • Are children allowed in the spa at One&Only Mandarina?

    Guests under 18 years old are not admitted in the spa area, which reserves the space for adults for a calmer atmosphere.

  • What wellness and fitness activities are offered on-site?

    The wellness facilities include a full spa and various activities such as yoga or wellness, often in a jungle-ocean setting; some activities may require a reservation.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has several pools, including a main pool, infinity pools, and private pools in each villa.

  • What leisure activities are available at One&Only Mandarina Riviera Nayarit?

    The resort offers a private beach on the Pacific, pools, water activities, excursions, as well as a kids club and experiences for couples.

  • Are there adult-only pools within the resort?

    Some pools are reserved for adults, while other areas and the beach are family-friendly; signage on-site specifies the dedicated spaces.

Family & Kids

  • Is One&Only Mandarina Riviera Nayarit suitable for families with children?

    One&Only Mandarina is a family-friendly resort accepting children, with family-friendly villas and numerous activities for all ages.

  • Does the hotel offer a babysitting service?

    A babysitting service is offered, allowing parents to enjoy the spa or dinners in peace, with prior reservation.

  • Is there a kids' club or specific activities for younger children?

    Yes, a kids' club and supervised activities for children are offered, with a programme tailored to different ages.

  • Is One&Only Mandarina one of the adults-only hotels in Riviera Nayarit?

    No, One&Only Mandarina is not an adults-only hotel; it is a resort open to families, couples, and groups.

Pets

  • Are pets allowed at One&Only Mandarina?

    Are pets allowed at One&Only Mandarina? Please contact the concierge to confirm the current policy.

  • Does the resort offer specific services if pets are allowed (pet amenities, dedicated areas)?

    Please contact the concierge to confirm the current policy.

Accessibility

  • Does One&Only Mandarina Riviera Nayarit have rooms or villas accessible for people with reduced mobility?

    Please contact the concierge to confirm the current policy.

  • Are the common areas, restaurants, and pools wheelchair and stroller accessible?

    Please contact the concierge to confirm the current policy.

  • Does the hotel offer special assistance services for individuals with specific accessibility needs?

    Please contact the concierge to confirm the current policy.

Included Services

  • What does a day pass generally include at a hotel like One&Only Mandarina?

    A day pass at a luxury hotel generally includes access to the beach, the pool, and sometimes a dining or spa credit; for this resort, contact the concierge to confirm the day's terms.

  • What services are included in the room rate at One&Only Mandarina?

    Depending on the offers, breakfast and certain services may be included; other amenities such as spa, activities, and excursions are at an additional cost.

  • What free services are offered to guests during their stay?

    Wi-Fi, housekeeping, and access to the pools and beach are generally part of the basic services included for guests staying at the hotel.

Sustainability

  • Does One&Only Mandarina Riviera Nayarit implement sustainable development or surrounding jungle protection initiatives?

    Contact the concierge to confirm the day's terms.

  • Does the hotel implement measures to reduce single-use plastics and manage water responsibly?

    Contact the concierge to confirm the day's terms.

  • Does the resort support local or community projects in the Riviera Nayarit region?

    Contact the concierge to confirm the day's terms.

The Concierge answers — One&Only Mandarina

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Puerto Vallarta airport to One&Only Mandarina Riviera Nayarit?

    The concierge can organise private transfers by car or SUV from Puerto Vallarta International Airport, located approximately 45 minutes from the resort, depending on traffic and the type of vehicle booked.

  • Is it possible to book a transfer with a luxury vehicle and child car seat to the hotel?

    The concierge can offer various types of premium vehicles, with child seats available upon request and personalised welcome at the airport according to your arrival and departure times.

  • How long before my departure should I book the return transfer to the airport?

    It is recommended to book return transfers at least 24 to 48 hours in advance to ensure availability at the desired times, especially during peak season.

  • Can you arrange a private driver to explore the nearby villages of Riviera Nayarit?

    The concierge can organise transfers to nearby villages of Riviera Nayarit, such as Sayulita or San Pancho, with a private driver for half a day or a full day.

  • Can I arrive at One&Only Mandarina by helicopter and arrange a private air transfer?

    The concierge can advise and book a private helicopter upon request, subject to availability and local weather conditions. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at the gourmet restaurant of chef Enrique Olvera within the hotel?

    Reservations are made through the concierge or customer service for the main restaurants of the resort, including the signature restaurant overseen by chef Enrique Olvera.

  • Is it possible to arrange a private romantic dinner on the terrace of our villa?

    The concierge can organise private dinners on the terrace of your villa or in exclusive locations on the estate, with a personalised menu and wine pairings available upon request.

  • Can you inform the hotel restaurants in advance of our allergies and dietary restrictions?

    The concierge can adjust reservations to accommodate dietary restrictions and inform the chefs of any specific requests before your arrival or during your stay.

  • Can you recommend and book restaurants outside the hotel in Puerto Vallarta or on the Riviera Nayarit?

    The concierge can recommend and book high-end restaurants in Puerto Vallarta or the surrounding area, with possible arrangements for round-trip transportation.

Spa Bookings

  • How can I book a treatment at the One&Only Mandarina spa and what types of treatments are offered?

    Reservations are made with the concierge or directly at the spa, which is open daily, for individual treatments, couples treatments, or complete rituals.

  • Can you organise a couples' spa ritual for a special occasion?

    The concierge can arrange couples' treatments with private cabins, baths, and dedicated wellness rituals, subject to availability at the spa.

  • What is the best time of day to enjoy the spa in peace and can you reserve a slot?

    The concierge can indicate the quietest times and make an advance reservation, especially during high season, to ensure the desired time.

Excursions & Cultural Visits

  • Is it possible to book a boat or private yacht excursion from the hotel?

    The concierge can organise boat excursions to the nearby islands and beaches of Riviera Nayarit, with a skipper and water activities according to your preferences.

  • Can you organise a guided tour of the typical villages and local markets around One&Only Mandarina?

    The concierge can offer guided tours of local villages, markets, and cultural sites in the region, with a French or English-speaking guide upon request.

  • Can we book an excursion to observe the wildlife and flora of the surrounding jungle?

    The concierge can organise wildlife and flora observation outings, with a naturalist guide, depending on the seasons and environmental conditions.

  • Can you organise a full day tour to Puerto Vallarta with a private driver?

    The concierge can plan a day in Puerto Vallarta with a private driver, free time for visits, recommendations for places, and, if desired, a local guide.

Special Occasions

  • Can you prepare a birthday surprise in a villa with decorations and a cake?

    The concierge can arrange decorations, a personalised cake, a bottle of champagne, and other attentions in the villa or at the restaurant for a birthday.

  • Is it possible to plan a marriage proposal on the beach or in the jungle with staging?

    The concierge can coordinate a personalised marriage proposal, including decor, photographer, private dinner, and romantic staging according to your wishes.

  • Can you organise a small vow renewal ceremony at One&Only Mandarina?

    The concierge can assist in organising a symbolic ceremony or vow renewal on the resort premises, with an officiant and private reception upon request.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with a personal shopper in Puerto Vallarta?

    The concierge can offer a personal shopper service for luxury boutiques in Puerto Vallarta or recommendations for high-end shops nearby.

  • Can you help me find and purchase local crafts or typical souvenirs from the Riviera Nayarit?

    The concierge can assist with the purchase of local souvenirs, Nayarit crafts, and arrange delivery to the villa or international shipping if necessary.

  • Is there a luxury boutique or concept store in the hotel, and can you specify the offerings?

    The concierge can provide information about the hotel boutiques, which may include ready-to-wear, beach accessories, and decorative items, as well as their opening hours.

Family Activities

  • Can you send me the programme of children's and family activities during our stay?

    The concierge can detail the daily programme of the kids club and family activities offered according to the children's ages and the season.

  • Is it possible to book a babysitter to look after our children in the evening?

    The concierge can arrange a babysitting service upon request, often available during the day and in the evening, with advance booking recommended.

Personalized Experiences

  • Can you create a customised itinerary to make the most of One&Only Mandarina and the Riviera Nayarit?

    The concierge can create a tailored programme including spa treatments, excursions, sports activities, and private dinners adapted to the length of your stay.

  • Is it possible to book private yoga or meditation sessions within the resort?

    The concierge can organise private yoga, meditation, or wellness sessions in your villa or in dedicated spaces, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits