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5★ · Rwanda

One&Only Gorilla’s Nest

Rwanda

4.64.6/5204 reviews · Google rating

Hotel 5-star in Rwanda, in the heart of Rwanda, featuring an immersive nature setting, proximity to the volcanoes and eco-conscious ethos.

Where is One&Only Gorilla’s Nest in Rwanda?

The hotel is in Rwanda, in a mountain and forest setting close to the volcanoes.

It is well placed for departures to the access points of Volcanoes National Park and gorilla-related excursions.

How do I get to One&Only Gorilla’s Nest?

Arrival is usually arranged as a nature stay with a road transfer to the lodge.

The simplest option is to have the exact route and departure timing confirmed by the Concierge to match your itinerary.

What is there to do during a stay at One&Only Gorilla’s Nest?

The main experience is the dawn departure for gorilla trekking, followed by a return to the lodge after the excursion.

You can also plan a pre-excursion breakfast, a post-trek recovery treatment, or a walk through the gardens and forested grounds.

A word from the Concierge

One&Only Gorilla’s Nest through the Concierge's eyes

Located in the heart of Rwanda, One&Only Gorilla’s Nest offers an immersive experience in nature. This 5★ hotel is near the famous volcanoes, set in a lush environment. Travelers appreciate the comfort and elegance of the property, which harmoniously integrates with its natural surroundings. It is an ideal place for those seeking an authentic experience in Africa.

What sets this hotel apart is its commitment to preserving local wildlife and flora. The overall atmosphere is both luxurious and environmentally conscious. Guests can expect attentive service and quality facilities, contributing to a memorable experience. The hotel attracts clients looking for tranquility and a connection with nature.

Before you go, know that the hotel is perfect for couples and adventure seekers. Gorilla trekking excursions are very popular, especially during the dry season. It is advisable to plan your stay according to the available activities and weather conditions.

_My tip from the Concierge: consider booking your gorilla trekking activities in advance to secure your spot._

Why choose One&Only Gorilla’s Nest?

One&Only Gorilla’s Nest is an exceptional address in Rwanda, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Dawn departure for gorilla trekking

    The defining experience of the stay begins early, in the cool air of Rwanda’s mountains. From the lodge, departure towards the access points of Volcanoes National Park lends the journey a particular intensity. Returning a few hours later is fully part of the experience, as guests come back to the comfort of the lodge with the sense of having lived one of the great moments of travel in Africa.

    IncontournableReservation required
  • Post-trek recovery treatment

    After the sometimes demanding trails around Kinigi, a recovery moment feels especially meaningful. This experience focuses on muscular release and a return to calm. It extends the day without interrupting it, helping the body recover from exertion and the mind absorb the emotion of the gorilla encounter.

    Bien-êtreReservation required
  • Pre-excursion breakfast

    On a journey of this kind, the day’s first meal has particular importance. Taken before departure, it prepares guests for the walk and sets the tone of the stay: calm, attentive and free of unnecessary haste. It is a discreet yet essential moment, contributing to the quality of the experience as much as the trek itself.

    Included in your stay
  • Walk through the gardens and forested grounds

    When no excursion is planned, the pleasure of the place reveals itself through its own geography. Walking slowly through the gardens, observing shifts in light and settling into the quieter rhythm of the mountains offers another way of inhabiting the property. It is especially suited to travellers seeking a nature stay without restlessness.

    Included in your stay
  • Return dinner after gorilla viewing

    After a day shaped by effort, anticipation and the forest encounter, dinner becomes a moment of return. It is the time to recount the walk, compare impressions and allow the day to settle into memory. In a verdant and composed setting, this meal often becomes one of the most memorable of the stay.

    À vivre en coupleIncluded in your stay
  • Couples’ stay in the heart of the volcanoes

    The lodge is particularly well suited to travelling as a couple, thanks to its secluded atmosphere, the constant presence of nature and the contrast between the intensity of excursions and the softness of returning. For an anniversary, a milestone journey or simply a few days away from ordinary rhythms, it offers a setting of rare appropriateness.

    RomantiqueReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 204 reviews

5/5michelle sutter

Where do I start? This was a once-in-a-lifetime experience at an exceptional property. The service was beyond anything I have experienced in any other luxury property. Gorilla trekking was phenomenal. Don't even…

5/5Christopher Young

Amazing landscape with amazing staff in a beautiful country. Fit for a king and they make you feel like one! Meals are executed perfectly in tune with the property offerings. You taste the abundance of Africa and it is…

4/5Mohammed Altamimi T

Had a fantastic stay. From the moment we arrived, the staff and management team were incredibly welcoming, professional, and attentive you really feel the care and passion they put into the guest experience. The food…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • In which country is the One&Only Gorilla's Nest located, where guests can experience close encounters with gorillas?

    One&Only Gorilla’s Nest is located in Rwanda, in the Musanze district, in Kinigi, at the foot of Volcanoes National Park, in the Virunga Mountains.

  • Where is the One&Only Gorilla's Nest?

    The hotel is located in Kinigi, near Ruhengeri/Musanze, in the northwest of Rwanda, very close to the entrance of Volcanoes National Park, an area renowned for trekking with mountain gorillas.

  • How do I get to One&Only Gorilla's Nest?

    From Kigali, access is approximately 2 hours 30 to 2 hours 45 by car or about 35 minutes by helicopter to the hotel’s helipad, depending on traffic and weather conditions.

  • What is the distance between the hotel and the airport?

    One&Only Gorilla’s Nest is located approximately 120 km from Kigali, which is about 2 hours 30 to 2 hours 45 by road from Kigali International Airport, depending on traffic.

  • What are the transport options to reach One&Only Gorilla’s Nest from Kigali or Musanze?

    It is possible to book a private car transfer with a driver from Kigali or Musanze; the concierge can also coordinate a helicopter flight according to your needs.

Activities & Leisure

  • Where can mountain gorillas be found?

    Mountain gorillas are primarily found in Volcanoes National Park in Rwanda, as well as in the neighbouring Virunga ranges in Uganda and the Democratic Republic of Congo.

  • Where can we see gorillas in Rwanda?

    In Rwanda, gorilla watching mainly takes place in Volcanoes National Park, where groups accustomed to human presence can be observed during guided treks.

  • Is gorilla watching in Rwanda safe?

    The hotel can arrange your transfers and inform you about safety rules. Trekking is conducted with official guides, armed rangers, and limited groups, making it a highly supervised activity.

  • When is the best time to see gorillas in Rwanda?

    The high season for seeing gorillas in Rwanda generally corresponds to the dry seasons, from June to September and from December to February, periods that offer more accessible trails.

  • How much does it cost to visit the gorillas in Rwanda?

    The official permit for a gorilla trek in Volcanoes National Park typically costs 1,500 USD per person for one outing, a price set by the Rwandan authorities.

  • What is the cost of a trip to observe gorillas in Rwanda?

    The price of a trip to observe gorillas often includes the permit at 1,500 USD per person, high-end accommodation, transfers, and guiding services, which represents a high overall budget per person.

  • What is there to do at One&Only Gorilla's Nest?

    Contact the concierge to confirm the day's arrangements.

  • What is the best hotel in Rwanda for gorilla trekking?

    The hotel is often cited as one of the best luxury establishments in Rwanda for gorilla trekking, due to its proximity to Volcanoes National Park and its high-end services.

  • What activities are offered at the One&Only Gorilla’s Nest besides gorilla trekking?

    Signature activities include gorilla treks and hikes in Volcanoes National Park, guided walks, local cultural experiences, and daily activities provided by the hotel.

  • Are activities or excursions included in the room price?

    Some rates include two on-site activities per person per day, such as guided walks, classes, or cultural experiences; excursions in the park are charged separately.

  • Did Binti Jua save a child?

    Binti Jua is a gorilla famous for rescuing a child in a zoo in the United States; this event is not related to One&Only Gorilla’s Nest or the wild gorillas of Rwanda.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has free private parking on site for guests, with self-parking available.

  • Can I check in early?

    Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers are offered through the concierge, who can arrange a private driver or a helicopter transfer to or from Kigali, depending on your flight schedule.

  • What are the check-in and check-out times at One&Only Gorilla’s Nest?

    The hotel generally practices check-in from 2 PM and check-out around 11 AM; late check-out may be offered subject to availability and may incur an additional charge.

  • What are the check-in requirements upon arrival (age, documents)?

    Check-in procedures require an official ID, a credit card for extras, and a minimum age of 18 for registration.

Rooms & Amenities

  • What amenities are found in the rooms and lodges at One&Only Gorilla’s Nest?

    The pavilion-style rooms and lodges generally offer a fireplace, large bathroom with bathtub, indoor/outdoor shower, furnished terrace, and views of the gardens, eucalyptus, or volcanoes.

  • Is Wi-Fi available in the hotel?

    Yes, the hotel offers free Wi-Fi access in the rooms and common areas, included in the stay.

  • Are there suites with private pools at One&Only Gorilla’s Nest?

    Some premium suites feature a private pool or plunge pool and large terraces, while standard rooms generally do not offer a private pool.

  • How are the lodges and bungalows configured (view, style, privacy)?

    The accommodations are designed as independent modern ‘treehouse’ style pavilions, offering great privacy and views of the forest or landscaped gardens.

  • What room amenities (coffee machine, minibar, safe) are offered?

    Rooms generally feature coffee machines, minibars, safes, fans or heating, as well as luxury toiletries and an evening turndown service.

Included Services

  • What services are included in the stay rate at One&Only Gorilla’s Nest?

    One&Only Gorilla’s Nest operates on a premium all-inclusive basis, generally including three meals per day, selected beverages, and certain on-site activities, depending on the type of rate booked.

  • What do customers think about One&Only Gorilla’s Nest?

    Customer reviews describe the hotel as an exceptional luxury establishment, particularly praising the service, cuisine, natural setting, and proximity to Volcanoes National Park.

Dining

  • What type of breakfast is offered?

    Yes, the hotel offers a complimentary buffet breakfast, typically served in the restaurant with a selection of hot à la carte dishes, pastries, fruits, and international and local options.

  • What restaurants and bars are available on-site?

    Meals are primarily served at The Nest restaurant, featuring contemporary Rwandan and international cuisine, as well as a lounge bar and a pool bar for drinks and snacks.

  • Does the hotel offer vegetarian options or options suitable for specific diets?

    Vegetarian options and menus tailored to certain dietary restrictions can be prepared upon request; it is advisable to inform the hotel in advance.

  • What are the usual meal times at the main restaurant?

    Breakfast service times are generally around 7:00 to 10:30, and lunch and dinner are offered at fixed times, which may be adjusted according to the season.

Spa & Wellness

  • What wellness facilities are available (spa, sauna, hammam, fitness)?

    The hotel features a spa with a sauna, hammam, treatment rooms, and massages inspired by local traditions, as well as a well-equipped fitness room.

  • Does the hotel have a pool?

    The hotel has an outdoor pool, as well as a pool bar, accessible to residents, often heated depending on weather conditions.

  • What types of treatments and massages are offered at the One&Only Gorilla’s Nest spa?

    Massages, facials, and body rituals can be booked daily at the spa, featuring a signature treatment menu inspired by Rwandan flora.

  • Is there a gym and what are its opening hours?

    The gym is generally open daily, equipped with cardio machines, weight training equipment, and a space for stretching or independent yoga.

Family & Kids

  • Does the hotel accept children and are there any specific age restrictions?

    The establishment caters to an adult clientele; some booking channels indicate that children below a certain age are not admitted, particularly for safety and conceptual reasons.

  • At what age can children participate in the trek to see the gorillas?

    Gorilla trekking in Rwanda has a minimum age requirement of 15 years, set by the Volcanoes National Park authorities, for safety and conservation reasons.

  • Is there a kids' club or childcare services at the One&Only Gorilla’s Nest?

    The hotel does not offer a structured kids' club; activities are more geared towards adults and teenagers who can participate in nature and cultural experiences.

Pets

  • Are pets allowed at One&Only Gorilla’s Nest?

    No, pets and assistance animals are not permitted on the premises.

Accessibility

  • Is the hotel accessible for people with reduced mobility or in wheelchairs?

    The paths around the hotel have slopes and stairs, but some common areas and certain rooms may be accessible; it is necessary to check compatibility with your specific needs.

  • Are there non-smoking rooms and designated smoking areas in the establishment?

    The rooms and indoor areas are non-smoking; designated smoking areas may be provided outdoors, in accordance with local regulations.

Billing & Policies

  • What payment methods are accepted to settle my stay at One&Only Gorilla’s Nest?

    Accepted payment methods generally include major international credit cards and local cash for certain payments, with a card imprint requested upon arrival.

  • What is the hotel's cancellation policy?

    What is the hotel's cancellation policy? Please contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Are there any local taxes to pay? Local taxes and service charges may be added to the room rate and are generally collected on-site or included in the total price indicated at the time of booking.

  • What is the average price for a night at One&Only Gorilla’s Nest in Rwanda?

    Prices per night at One&Only Gorilla’s Nest are in the very high-end range, with rates that can exceed several thousand US dollars depending on the season and the type of lodge or suite.

Sustainability

  • Does One&Only Gorilla’s Nest implement sustainable development or ecotourism initiatives?

    The hotel is presented as an eco-retreat, with architecture integrated into the landscape, the use of local materials, and conservation programs supporting surrounding communities.

  • Does the establishment participate in local community programs around Kinigi and Volcanoes National Park?

    The hotel supports and encourages participation in local community programs, such as Umuganda days, where locals come together for collective cleaning and improvement actions.

  • What sustainable best practices should guests follow during their stay and while on gorilla treks?

    Travellers are encouraged to follow responsible practices: limit plastics, adhere to official guidelines during treks, and support local conservation and sustainable development initiatives.

The Concierge answers — One&Only Gorilla’s Nest

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange my transfer from Kigali Airport to One&Only Gorilla’s Nest?

    The concierge can organise a private transfer by 4x4 or helicopter from Kigali International Airport to One&Only Gorilla’s Nest, with personalised welcome according to your flight schedule.

  • How can I arrange a private driver for my trips between the hotel, the park, and Musanze?

    The concierge can book a vehicle with a driver for your journeys between the hotel, Volcanoes National Park, and the Musanze region, either for half a day or a full day.

  • Is it possible to book a helicopter transfer between One&Only Nyungwe House and Gorilla’s Nest?

    The concierge can coordinate a helicopter transfer between One&Only Nyungwe House and One&Only Gorilla’s Nest, subject to availability and weather conditions.

  • Can you group transfers with other clients to reduce transport costs?

    It is recommended to contact the concierge to learn about shared or private transfer options with other clients undertaking the same gorilla trek.

Restaurant Reservations

  • How can I reserve a table with a view or a special dinner at the hotel restaurant?

    Reservations are made through the concierge, who can arrange private dinners, tables with views of the volcanoes, or personalised Rwandan culinary experiences at the hotel.

  • Can you organise a private lunch or picnic in the hotel gardens?

    The concierge can organise gourmet picnics or private lunches in the gardens, near the pool, or in the Jack Hanna cottage, subject to availability.

  • How can I inform you of my allergies or dietary preferences for meals on-site?

    It is recommended to specify your dietary restrictions to the concierge before arrival to adapt the menus and snacks included in the all-inclusive package.

Spa Bookings

  • How can I book a massage or signature treatment at the spa after a day of trekking?

    The concierge can pre-book your signature treatments, massages, and rituals at the spa, especially after your gorilla trek or volcanic hikes.

  • Is it possible to privatise part of the spa or hammam for a couple's moment?

    Reservations are made through the concierge, who can arrange partial privatisation of wellness facilities for a celebration or a couple's moment.

  • Can you adjust the spa timings to fit my gorilla trekking schedule?

    The concierge can offer treatment slots coordinated with the departure times of the treks to avoid any scheduling conflicts.

Excursions & Cultural Visits

  • Can you help me book my official permit for gorilla watching in Rwanda?

    The concierge can assist in booking official gorilla trekking permits through an accredited tour operator and arrange transport to the starting point.

  • How can I organise a cultural visit to the villages and markets around Kinigi?

    It is recommended to contact the concierge to arrange guided tours of the Musanze region, local villages, and artisan markets.

  • Can you organise a guided hike on the volcanoes around Volcanoes National Park?

    The concierge can plan guided hikes in Volcanoes National Park or on the surrounding volcanoes with certified guides.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare room decorations, a bottle of champagne, and a private dinner to celebrate an anniversary or honeymoon.

  • Can you help me organise a marriage proposal at One&Only Gorilla’s Nest?

    It is recommended to contact the concierge to organise a personalised marriage proposal set in the gardens or in the suite.

  • Is it possible to book a photographer for a photo session at the resort?

    The concierge can arrange photo sessions with a professional photographer on the premises to capture a special occasion.

Shopping & Luxury Services

  • Can you organise a shopping session to buy high-end Rwandan crafts?

    The concierge can direct you to the hotel shop for local crafts and can arrange private visits to artisan workshops in Musanze.

  • Can you organise a quick laundry service for my trekking clothes?

    It is possible to request express laundry or ironing services from the concierge, subject to availability on site.

  • Can you help me buy and ship Rwandan coffee or tea as a souvenir?

    The concierge can provide recommendations for purchasing coffee, tea, and local gastronomic souvenirs and arrange for their international shipping.

Family Activities

  • Can you organise activities for my children while we go gorilla trekking?

    The concierge can suggest activities suitable for teenagers allowed to trek gorillas, as well as nature alternatives for younger companions.

  • How can one find out about family-friendly activities around the hotel and in the park?

    It is recommended to discuss with the concierge the age limits for certain activities, including treks, and to plan suitable family options.

Personalized Experiences

  • Can a stay combining Gorilla’s Nest and Nyungwe House with a tailored programme be arranged?

    The concierge can create a customised itinerary combining One&Only Gorilla’s Nest and One&Only Nyungwe House, with coordinated transfers and activities.

  • Is it possible to book a private yoga or meditation session in nature?

    The concierge can organise private yoga sessions, meditative walks, and personalised wellness experiences in nature.

  • Can a private dinner at the Jack Hanna cottage or an exclusive campfire evening be arranged?

    It is possible to request exclusive experiences from the concierge, such as a dinner at the Jack Hanna cottage or a campfire evening with local storytelling.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits