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5★ · Highlands

Old Edwards Inn and Spa

445 Main St, Highlands, NC 28741, États-Unis, Highlands

4.74.7/5954 reviews · Google rating
  • Relais & Châteaux member
  • Set in the Highlands mountains
  • Open views over the mountains
  • Full-service spa on site

Hotel 5-star in Highlands, United States, in the heart of Highlands, featuring a full-service spa, several dining options and Relais & Châteaux.

Can you use the spa at Old Edwards Inn and Spa without staying at the hotel?

The hotel has a full-service spa, designed as a proper wellness pause during your stay.

Access and conditions may vary by treatment, season and availability. The simplest option is to contact the Concierge before booking.

How much does it cost to stay at Old Edwards Inn and Spa in Highlands?

Rates vary depending on the season, your dates and the room category you choose.

For an accurate budget, it is best to check your exact dates or ask the Concierge which options suit your stay best.

What can you do during a stay at Old Edwards Inn and Spa in Highlands?

The property suits a stay shaped around the spa, several on-site dining venues and quiet moments with mountain views.

It also works well as a base for exploring Highlands on foot and planning nature outings nearby with help from the concierge.

A word from the Concierge

Old Edwards Inn and Spa through the Concierge's eyes

Old Edwards Inn and Spa is located in Highlands, United States. This 5★ hotel, part of the Relais & Châteaux property, offers a charming setting. Nestled in the mountains, it provides stunning views and a soothing atmosphere. Visitors appreciate its authentic charm and warm hospitality.

What sets this hotel apart is its commitment to excellence and well-being. Old Edwards Inn and Spa offers a unique experience with attentive service and quality facilities. The decor blends elegance and comfort, creating a relaxing ambiance. Guests can enjoy a full-service spa and several dining options.

Before you go, know that this hotel is perfect for couples seeking romance, solo travelers, or families. The area offers many outdoor activities, ideal for nature lovers. Seasons vary, with mild summers and snowy winters attracting different types of visitors throughout the year.

_My tip from the Concierge: remember to book spa treatments in advance, especially during peak times._

Why choose Old Edwards Inn and Spa?

Old Edwards Inn and Spa is an exceptional address in Highlands, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Relais & Châteaux member
  • Set in the Highlands mountains
  • Open views over the mountains
  • Full-service spa on site
  • Several dining options

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with mountain views

    Beginning the day in the clear air of Highlands immediately changes the tone of a stay. Breakfast taken in a setting open to the mountains, or in a light-filled dining room, allows guests to enter the rhythm of the hills without haste. It is ideal for travellers who want the morning to feel like a genuine part of the journey, shaped by calm, pleasure and a sense of space.

    À vivre au réveilIncluded in your stay
  • Personalised spa ritual

    The hotel’s full-service spa lends itself to a tailored wellness interlude, shaped around your energy levels and the rhythm of your stay. Whether after a day outdoors or as the centrepiece of a restorative escape, a personalised spa ritual helps release tension and extend the calming effect of the mountains. Advance booking is recommended for the most desirable appointment times.

    Signature bien-êtreReservation required
  • Romantic mountain escape

    Old Edwards Inn and Spa is especially well suited to time away for two, thanks to its hushed atmosphere, strong sense of place and the ease with which dining, spa time and rest can be combined. The experience relies not on overt staging, but on a sequence of well-judged moments: a beautiful room, an unhurried dinner, a shared treatment or simply the pleasure of being together in a calming setting.

    Pour les couplesReservation required
  • A slow day between spa and dining

    Some hotels encourage guests to fill every hour; others invite them to slow down. Here, one of the most rewarding ways to enjoy the property is to shape a day with almost no programme at all: a quiet morning, lunch on site, time in the spa, reading or resting, then dinner in one of the hotel’s dining venues. Simple on the surface, it reveals the true quality of a well-run resort house.

    Included in your stay
  • Discovering the Highlands landscape

    The hotel makes an excellent base for exploring the region’s hills, forests and scenic roads. This experience suits travellers who want to root their stay in the landscape, alternating time outdoors with the comfort of returning to the property. The concierge can help shape the day according to your interests, the weather and the level of activity you are looking for.

    Esprit natureReservation required
  • Cocooning suite stay

    For a long weekend or a break in which you genuinely want to inhabit the hotel, booking a suite changes the nature of the experience. More space, greater privacy and a fuller relationship with the landscape create a true sense of retreat. It is especially relevant for couples, extended stays and travellers who value the room as highly as the rest of the property.

    Upgrade d’expérienceReservation required

Restaurants & bars

7 on-site dining venues.

  • Madison's Restaurant

    Restaurant

    Highlights

    • farm-fresh breakfast at Madison's Restaurant daily from 7-10 am for hotel guests only.
    Practical information

    The concierge’s wordIf you’re staying at Old Edwards Inn and Spa, enjoy Madison’s farm-fresh breakfast each morning from 7 to 10 am, reserved for hotel guests.

  • Hummingbird Lounge

    Lounge

    Highlights

    • Unwind in a warm, sophisticated vibe with handcrafted cocktails, light bites or dinner, and good company in a fireside retreat where live music sets the perfect evening tone.
    Practical information

    The concierge’s wordFor an easy evening, settle into Hummingbird Lounge: handcrafted cocktails, light bites or dinner, by the fire, with live music.

  • Four65 Woodfire Bistro + Bar

    Bar

  • Art’s at The Lodge

    Bar

    Highlights

    • Sip craft cocktails in a cozy, rustic space where friends gather and weekend live music fills the air with energy.
    Practical information

    The concierge’s wordFor a convivial drink, head to Art’s at The Lodge: craft cocktails, a warm rustic setting, and on weekends, live music with real energy.

  • Rooftop Terrace

    Highlights

    • Views of historic Main Street pair beautifully with cocktails, light meals, and weekends of live music.
    Practical information

    The concierge’s wordSettle in at the Rooftop Terrace for views over Main Street with a cocktail or light bite, especially on weekends when live music adds to the scene.

  • The Spa Café

    Restaurant

    Highlights

    • seasonal fare
    • Bask in light-filled surroundings with fresh, seasonal fare, served in a relaxed setting with retractable glass walls and tranquil water features.
    Practical information

    The concierge’s wordIf you want a light break, head to the Spa Café: seasonal fare, soothing light, retractable glass walls, and a genuinely serene atmosphere.

  • The Grill Room

    Restaurant

    Highlights

    • modern Southern flavors
    • After a round at Old Edwards Club, unwind with a chef-crafted meal featuring modern Southern flavors in a warm, inviting clubhouse setting.
    Practical information

    The concierge’s wordAfter a round at Old Edwards Club, head to The Grill Room for a chef-crafted dinner with modern Southern flavors in the clubhouse’s warm, inviting setting.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellations made prior to 4 pm 14 days from arrival date will result in a full refund.

Free cancellation up to 336 hours before arrival

Pets

Pets are not allowed.

No pets are permitted on the property. Only service animals as defined under the ADA are permitted and must be under the handler's control at all times.

Location & access

Address: 445 Main St, Highlands, NC 28741, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 954 reviews

1/5Francie Keener

I booked 3 spa appointments for my mom's 75th birthday. We drove 1.5hrs and when we arrived we were informed one of the masseuse had an emergency and they were not able to find a replacement. They offered one of us…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • First Presbyterian ChurchChurch

    111 m · 1 min walk

    Religious building just a one-minute walk away, providing a space for reflection and contemplation.

    Practical information

    The concierge’s wordA 1-minute walk away, First Presbyterian Church offers a quiet pause if you’re in the mood for a moment of reflection or contemplation.

  • Church of the IncarnationChurch

    166 m · 2 min walk

    Religious building two minutes' walk away, providing a space for reflection and contemplation.

    Practical information

    The concierge’s wordA 2-minute walk away, Church of the Incarnation offers a quiet pause for reflection and contemplation, ideal for slowing down between plans.

  • Our Lady of the Mountains Catholic ChurchChurch

    245 m · 3 min walk

    Religious building three minutes' walk away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordA 3-minute walk away, this church offers a quiet pause for reflection between outings in Highlands.

  • Highlands Performing Arts CenterPerforming arts

    514 m · 6 min walk

    Performance arts theater six minutes' walk away, dedicated to stage arts and various performances.

    Practical information

    The concierge’s wordA 6-minute walk away, Highlands Performing Arts Center offers an easy cultural interlude to shape your evening around varied performances.

  • Highlands Biological StationTourist attraction

    720 m · 9 min walk

    Nature preserve a nine-minute walk away, providing a setting conducive to observing local wildlife and flora.

    Practical information

    The concierge’s wordA 9-minute walk away, Highlands Biological Station offers a peaceful nature break for quietly observing local wildlife and plant life.

  • Highlands Nature CenterTourist attraction

    799 m · 10 min walk

    Nature center a ten-minute walk away, providing insight into local ecosystems and outdoor activities.

    Practical information

    The concierge’s wordA 10-minute walk away, Highlands Nature Center offers a nature break to explore local ecosystems and enjoy outdoor activities.

  • Will Henry Stevens Covered BridgeHistoric landmark

    881 m · 11 min walk

    Historical bridge 881 meters away, representing an example of traditional covered bridge architecture.

    Practical information

    The concierge’s wordIf you enjoy peaceful detours, this historic bridge makes for a short break centered on traditional covered bridge architecture.

  • Sunrise Rock by Highlands-Cashiers Land TrustTourist attraction

    1.3 km · 15 min walk

    Hiking area located 1.3 km away, featuring trails to explore the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break near Highlands, Sunrise Rock is well suited to a walk on the trails and a moment outdoors.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Kelsey-Hutchinson Founders ParkPark

    152 m · 2 min walk

    Park just two minutes' walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 2-minute walk away, this park is ideal for a green break between plans or a quiet moment surrounded by nature.

  • Oakleaf Flower & GardenGarden

    389 m · 5 min walk

    Florist a five-minute walk away, offering a variety of flowers and plants to enhance gardens.

    Practical information

    The concierge’s wordA 5-minute walk away, Oakleaf Flower & Garden makes a pleasant stop if you’d like to pick out a few flowers or plants for a touch of greenery.

  • Highlands Recreation OfficePark

    496 m · 6 min walk

    Highlands Recreation Office six minutes' walk away, providing information on local recreational activities.

    Practical information

    The concierge’s wordA 6-minute walk away, Highlands Recreation Office is handy for finding an outdoor activity or an active break to match your mood.

  • Highlands Dog ParkPark

    583 m · 7 min walk

    Park a seven-minute walk away, ideal for strolling and enjoying nature.

    Practical information

    The concierge’s wordA 7-minute walk away, Highlands Dog Park offers a pleasant nature break for a relaxed stroll, especially if you feel like getting some fresh air.

  • Sunset Rock- Highlands Cashiers Land TrustPark

    1.1 km · 13 min walk

    Sunset Rock, a park providing natural spaces suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a nature break in Highlands, head to Sunset Rock for a peaceful walk or a relaxing moment surrounded by greenery.

  • Satulah Mountain - Highlands Cashiers Land TrustNational park

    1.3 km · 16 min walk

    National park featuring preserved natural landscapes and hiking trails.

    Practical information

    The concierge’s wordIf you're craving fresh air, Satulah Mountain offers a lovely nature break with preserved landscapes and hiking trails.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Old Edwards Inn and Spa located in Highlands?

    Old Edwards Inn and Spa is located at 445 Main Street, in the heart of downtown Highlands, North Carolina.

  • What is the historic hotel reference in Highlands NC located on Main Street?

    Old Edwards Inn is a historic European-style hotel located on Main Street, regarded as an iconic address in Highlands.

  • What is the distance between the hotel and the airport?

    Old Edwards Inn and Spa is approximately 60 miles from Asheville Regional Airport, which is about a 1.5-hour drive, and about 73 miles from the city of Asheville.

  • Is Old Edwards Inn and Spa well located for walking to the shops and restaurants in Highlands?

    Old Edwards Inn and Spa occupies several acres in the centre of Highlands, just a short walk from the village's shops, galleries, and restaurants.

  • What type of geographical setting is Old Edwards Inn and Spa Highlands located in?

    Old Edwards Inn and Spa is situated on the southwest plateau of the Blue Ridge Mountains, offering a mountain environment and a preserved natural setting.

  • Where can one find a plan or map (Old Edwards Inn map) of the Old Edwards properties in Highlands?

    The plan and map of the various Old Edwards properties in Highlands are available through the hotel's materials. Please contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • What are the check-in and check-out times at Old Edwards Inn and Spa?

    Check-in is generally from 4 PM, while check-out is in the late morning. Contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    Yes, free parking is available for guests at the various Old Edwards properties in Highlands.

  • Can I check in early?

    An early arrival may sometimes be offered depending on room availability. Contact the concierge to confirm the day's arrangements.

  • Are airport transfers offered?

    The hotel does not provide regular shuttle service to the airports. Contact the concierge to confirm the day's arrangements.

  • What is the phone number to reach Old Edwards Inn and Spa in Highlands?

    The main phone number for the hotel is +1 828-526-8008, with a toll-free number 866-526-8008 for certain bookings.

Billing & Policies

  • How do the prices for a night at Old Edwards Inn and Spa Highlands compare?

    Base rates for a standard room generally start around 370 USD and can exceed 700 USD for certain suites, depending on the time of year and room type.

  • What payment methods are generally accepted for settling a stay at Old Edwards Inn and Spa Highlands?

    Payment for stays and additional services is made in US dollars, with possible deposits and conditions specific to each offer.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the type of rate booked, whether flexible or non-refundable. It is recommended to check the conditions at the time of booking.

  • Are there any occupancy taxes to pay?

    Are there any occupancy taxes to pay? Local taxes may apply in addition to the room rate according to the regulations in force in Highlands.

  • How do the prices of rooms and suites at Old Edwards Inn and Spa vary by season?

    The prices listed for rooms and suites vary by season, category, and special offers, with higher price ranges during peak season.

  • How can one directly contact Old Edwards Inn and Spa for a quote or event request?

    An email contact address and an official website are available to request quotes, organise events, and obtain detailed information.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for guests in the rooms and common areas. Contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • What types of rooms and properties are offered by Old Edwards Inn and Spa in Highlands?

    Accommodation categories include rooms within the Inn, suites at the Lodge, and cottages such as the Falls Cottages, as well as other properties in the group.

  • What is the comfort level and style of the rooms at Old Edwards Inn and Spa?

    The rooms and suites offer elegant European style, often with well-equipped bathrooms and high-quality bedding. Contact the concierge to confirm the day's arrangements.

  • Do the rooms at Old Edwards Inn and Spa have fireplaces or mountain decorative details?

    Some rooms and common areas feature fireplaces and rustic yet refined decorative details, creating a warm mountain atmosphere.

  • Where can one see recent photos of Old Edwards Inn and Spa Highlands and its pools?

    Photos of the rooms, pools, restaurants, and event spaces are accessible via the hotel's official website and social media.

Spa & Wellness

  • Does the hotel have a pool?

    Yes, the hotel offers at least two outdoor pools accessible to guests, with towels available and drink service in certain areas.

  • What services and facilities are included in a day at the Old Edwards Inn spa?

    The Old Edwards spa is a full-service spa offering massages, body and facial treatments, as well as relaxation facilities such as pools and relaxation areas.

  • Can you access the Old Edwards Spa without being a hotel guest?

    It is generally possible to book treatments at the spa even without staying at the hotel, subject to availability and specific conditions.

  • What type of experience does the spa day at Old Edwards Inn and Spa Highlands offer?

    The spa offers a range of signature treatments, massages, bathing rituals, and access to an on-site café for light meals and drinks.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in a classic American style with à la carte options and local inspirations. Contact the concierge to confirm the day's arrangements.

  • What are the main restaurants and bars available at Old Edwards Inn and Spa Highlands?

    The resort offers several dining options, including Madison’s for fine dining, Four65 Bistro for wood-fired pizzas, the Wine Garden, and bars and cafés scattered throughout the property.

  • Is there a fine dining restaurant at Old Edwards Inn and Spa?

    Madison’s Restaurant is the hotel's fine dining restaurant, featuring refined cuisine and an elegant atmosphere suitable for celebration dinners.

Pets

  • Are pets allowed at Old Edwards Inn and Spa?

    Pets are generally not permitted in the hotel. Contact the concierge to confirm the day's arrangements.

  • Are there Old Edwards accommodation options in Highlands that are more pet-friendly?

    Some associated properties, such as 200 Main, may have different pet policies. It is necessary to check each address before booking.

Activities & Leisure

  • Is there a golf club accessible from Old Edwards Inn and Spa?

    The property features a private golf club, the Old Edwards Club, accessible to guests depending on stay and reservation conditions.

  • What are the main activities offered on-site at Old Edwards Inn and Spa?

    Guests can enjoy outdoor pools, a fitness centre with classes, nearby hiking, and bars and lounges on the property.

  • What nature activities can be practiced near Old Edwards Inn and Spa Highlands?

    The Highlands area offers numerous hiking trails, waterfalls, and mountain viewpoints easily accessible by car from the hotel.

  • Does Old Edwards Inn and Spa host weddings or large events in Highlands?

    Old Edwards Inn and Spa offers weddings and events, including through The Farm and other spaces, with dedicated services for celebrations.

  • What tailored experiences can one have at Old Edwards Inn and Spa Highlands?

    Old Edwards Inn and Spa offers several personalised experiences combining spa, gastronomy, golf, and nature, often available as packages.

Family & Kids

  • Is Old Edwards Inn and Spa suitable for family stays with children?

    Families can enjoy outdoor pools, town walks, and nature activities. Contact the concierge to confirm the day's arrangements.

  • Are there family-friendly accommodations at Old Edwards Inn and Spa?

    Some rooms and cottages offer configurations more suitable for families, with larger living spaces and proximity to the pools.

  • Are there specific facilities for children, such as a playground, at Old Edwards Inn and Spa?

    The presence of dedicated play areas is not systematically mentioned. Contact the concierge to confirm the day's arrangements.

Accessibility

  • Does the hotel and its event spaces have facilities for people with reduced mobility?

    Some event spaces of the Old Edwards group, such as The Pavilion at the Farm, are equipped with accessibility features. Please contact the concierge to confirm the arrangements for the day.

  • Is Old Edwards Inn and Spa easily accessible for people with mobility difficulties?

    Access to the rooms and restaurants may involve elevation changes due to the property being set on several acres in the mountains. Solutions are considered on a case-by-case basis.

  • Can one sit in the hotel lobby without being a resident guest?

    The ability to use the lounges and lobby without being a guest may be limited depending on the crowd and policies of the day. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Old Edwards Inn and Spa engage in sustainability and environmental actions?

    As a member of Relais & Châteaux, Old Edwards Inn and Spa integrates certain sustainability and responsibility practices into its operations. Please contact the concierge to confirm the arrangements for the day.

  • What types of eco-friendly measures may be present at Old Edwards Inn and Spa Highlands?

    Environmental practices may include responsible resource management, waste sorting, and local products in dining.

  • Does the establishment use renewable energy or certified environmental programmes?

    The use of renewable energy or specific carbon footprint reduction programmes is not publicly detailed. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Old Edwards Inn and Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and Old Edwards Inn and Spa in Highlands?

    The concierge can organise private transfers to/from Asheville or Atlanta airports according to your schedule and the number of passengers. Contact the concierge to confirm the arrangements on the day.

  • Can the concierge arrange my transportation between the different Old Edwards Inn and Spa properties and the golf club?

    The concierge can book taxi or chauffeur services for travel between Old Edwards Inn, 200 Main, The Lodge, and the Old Edwards Club.

  • Is it possible to book a chauffeur-driven car to explore the area around Highlands?

    It is recommended to request the concierge to arrange a chauffeur-driven car service for the day in the Blue Ridge Mountains.

  • Can you coordinate shuttles for wedding guests to the different Old Edwards Inn and Spa properties?

    The concierge can assist in organising transfers for weddings and events to The Farm or other Old Edwards Events locations.

  • Can the concierge assist me if I arrive with an electric vehicle and need charging and transport solutions?

    The concierge can provide information on nearby electric vehicle charging stations and help arrange alternative transport if needed.

Restaurant Reservations

  • Can you book a table at Madison’s or Four65 Bistro during my stay at Old Edwards Inn and Spa?

    Reservations are made through the concierge for Madison’s Restaurant, Four65 Bistro, and other dining options on the property.

  • Is it possible to plan a celebration dinner with a tasting menu and wine pairing at Old Edwards Inn and Spa?

    The concierge can organise a special dinner with a customised menu and wine selection in one of the hotel's restaurants.

  • Can the concierge accommodate specific dietary restrictions for my meals at the hotel?

    Requests for special diets should be directed to the concierge, who will pass them on to the kitchen teams for meals on site.

Spa Bookings

  • Can you book treatments at Old Edwards Spa before my arrival in Highlands?

    Reservations are made through the concierge or the spa for signature treatments, massages, and rituals at Old Edwards Spa.

  • Is it possible to book a full spa day at Old Edwards Inn and Spa?

    The concierge can organise a spa day package that includes access to facilities, treatments, and a lunch break at the spa café.

  • Can you arrange couple's treatments at the spa for a romantic occasion or anniversary?

    The concierge can coordinate simultaneous treatments in a double cabin for a couple or friends, subject to spa availability.

Excursions & Cultural Visits

  • Can you recommend hikes and waterfalls to discover around Old Edwards Inn and Spa?

    The concierge can suggest hiking routes, viewpoints, and waterfalls around Highlands and arrange for a local guide if desired.

  • Can the concierge organise a cultural tour of the historic centre of Highlands from Old Edwards Inn?

    The concierge can suggest visits to art galleries, shops, and historical sites in Highlands that are within walking distance from the hotel.

  • Is it possible to book a guided scenic tour in the Blue Ridge Mountains from the hotel?

    It is recommended to contact the concierge to arrange a scenic driving tour in the Blue Ridge Mountains with photo stops.

Special Occasions

  • Can you help me organise a wedding or reception at Old Edwards Inn and Spa Highlands?

    The concierge can coordinate wedding or reception arrangements at The Farm or in the Old Edwards Events event spaces.

  • Is it possible to arrange a romantic surprise in the room at Old Edwards Inn and Spa?

    The concierge can prepare special touches in the room such as flowers, champagne, or pastries for a honeymoon or anniversary.

  • Can you recommend a photographer for a photo shoot on the grounds of Old Edwards Inn and Spa?

    The concierge can book local photographers for couple, family, or wedding photo shoots on the Old Edwards properties.

Shopping & Luxury Services

  • Can you advise me on high-end and artisanal shops near Old Edwards Inn and Spa?

    The concierge can point out the best shops in Highlands for fashion, decor, and crafts and arrange for deliveries to the hotel.

  • Is it possible to prepare gifts or gourmet baskets for my guests at Old Edwards Inn and Spa?

    The concierge can organise gift customisation services or gourmet baskets to be offered during a stay or event.

  • Can the concierge direct me to hair and makeup services near the hotel?

    The concierge can recommend partner stylist or beauty salon services for preparation before an event or photo shoot.

Family Activities

  • Can you suggest family activities to do around Old Edwards Inn and Spa?

    The concierge can suggest child-friendly activities around Highlands, such as easy hikes, waterfall visits, and nature outings.

  • Is it possible to arrange a golf introduction for the whole family at Old Edwards Club?

    The concierge can organise family-friendly golf outings at Old Edwards Club, subject to availability and the club's rules.

Personalized Experiences

  • Can you create a personalised itinerary for a long weekend at Old Edwards Inn and Spa Highlands?

    The concierge can create a tailored programme combining spa, golf, dining, and local discoveries based on the length of stay.

  • Is it possible to book a private wine tasting or a cocktail class at the hotel?

    The concierge can arrange private experiences such as a semi-private dining room, wine tasting, or mixology classes on-site.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits