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5★ · Crete

Marine Palace & Aqua Park

Panormos in Rethymno 740 57, Grèce, Crete

4.54.5/52,901 reviews · Google rating
  • On-site water park
  • All-inclusive stay designed for families
  • Family bungalows with two sleeping areas
  • On Crete’s north coast

Hotel 5-star in Crete, Greece, in the heart of Crete, featuring a water park, outdoor pool, family bungalows and 24-hour concierge.

Does Marine Palace & Aqua Park offer an all-inclusive stay?

Yes, the hotel operates on an all-inclusive basis designed to make the stay easier.

It suits families especially well, with meals and breaks fitting naturally between the pool, water park and downtime.

What activities are available at Marine Palace & Aqua Park?

The main activity is the water park, which is particularly well suited to family stays.

The hotel also offers outdoor pools and an easy seaside rhythm, with swimming, time at the resort and quiet moments in the gardens.

How much does a stay at Marine Palace & Aqua Park cost?

Rates vary depending on the season, room category and booking conditions.

For an accurate budget, check your travel dates and preferred accommodation type, especially family bungalows or sea- and garden-view rooms.

A word from the Concierge

Marine Palace & Aqua Park through the Concierge's eyes

Marine Palace & Aqua Park is located on the north coast of Crete, Greece. This 5★ hotel, by Grecotel, offers a family-friendly atmosphere. It blends into a seaside village setting, surrounded by lush gardens. Visitors enjoy its friendly vibe and all-inclusive services, perfect for families. Family bungalows feature two sleeping areas, ideal for children and their parents.

What sets this hotel apart is its water park, attracting families seeking entertainment. Colorful gardens and spacious rooms, with views of the sea or garden, create a pleasant experience. The interior design uses bright colors, reflecting the surrounding nature. The property focuses on comfort and enjoyment for young guests.

Before you go, note that the hotel is particularly suitable for families, but also for couples. The summer season is ideal for enjoying water activities. Rooms are well-equipped, including Nespresso coffee machines. Be sure to check availability during peak season, as the hotel can be busy.

_My tip from the Concierge: book your stay in advance to secure the best room options and fully enjoy the facilities._

Why choose Marine Palace & Aqua Park?

Marine Palace & Aqua Park is an exceptional address in Crete, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On-site water park
  • All-inclusive stay designed for families
  • Family bungalows with two sleeping areas
  • On Crete’s north coast
  • Rooms with sea or garden views
  • Seaside village setting amid gardens

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Family day at the water park

    This is the property’s most obvious signature experience, and likely the one that shapes the stay most clearly. A day at the water park allows guests to alternate between play, swimming, shaded breaks and easy returns to the room or dining areas. For families, that proximity changes the rhythm of the holiday: less logistics, more spontaneity, and the freedom to shape the day around children’s energy levels.

    Idéal en familleIncluded in your stay
  • Effortless all-inclusive stay

    At Marine Palace & Aqua Park, the all-inclusive formula is an experience in its own right. It allows guests to enjoy the resort without multiplying practical decisions throughout the day. Breakfast, cool breaks, meals and moments of rest follow one another naturally, making the stay especially smooth for families and equally comfortable for couples seeking summer ease.

    Confort absoluIncluded in your stay
  • Stay in a family bungalow with two sleeping areas

    Choosing a family bungalow with two sleeping areas can significantly improve the quality of the stay. Children have their own zone, parents retain more privacy, and rest times become easier to organise. This layout is especially valuable over several nights, when each guest needs room to keep their own rhythm without losing the shared spirit of the holiday.

    Le bon choix avec enfantsReservation required
  • Waking up to sea or garden views

    One of the simplest experiences, and often one of the most memorable, is choosing the mood of the stay from the moment of booking. A sea view extends the seaside spirit of Crete’s north coast, while a garden view offers a calmer, more sheltered feeling. In both cases, the room becomes a genuine vantage point over the Mediterranean rhythm.

    Reservation required
  • A gentle end to the day at the resort

    After the energy of the pools and water park, the hotel reveals another quality: the slower pace of late afternoon and early evening. Guests return to their room, take time for a shower, a coffee, or a quiet moment on the balcony or by the window before dinner. This transition between daytime activity and Mediterranean evening is one of the most satisfying pleasures of a well-paced seaside stay.

    Included in your stay
  • Seaside escape on Crete’s north coast

    Staying here also means choosing an accessible way to experience Crete: close to the sea, in a seaside-village setting, with gardens softening the whole atmosphere. The experience is not defined by facilities alone, but by the feeling of being instantly on holiday, carried by the light, the sea air and the ease of a resort where the essentials are already in place.

    Esprit MéditerranéeIncluded in your stay

In the press

Distinctions & affiliations

Brand
Grecotel Hotels & Resorts

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Panormos in Rethymno 740 57, Grèce

View on the map

Google listing

Guest reviews

4.5 / 5 · 2,901 reviews

5/5Abigail Cook

We had the most amazing time at Grecotel Marine Palace and Aqua Park. This was our second time returning to the hotel. This was an extra special time for us as we got married at Agreco Farm nearby which is also…

4/5Dom _mlr

We had a wonderful stay at Grecotel Marine Palace and were thoroughly impressed throughout our holiday. The resort is beautifully maintained, the atmosphere is relaxing, and the entire staff is friendly, professional…

5/5Athina Symeonidou

We stayed at the resort for 5 nights and had a very pleasant experience. We are Greek travelers living in the Netherlands, and we spent these days there with our son. The resort was clean, well maintained, and ideal…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Εκκλησία της Αγίας ΠελαγίαςChurch

    140 m · 2 min walk

    Religious building just two minutes' walk away, representing a local place of worship.

    Practical information

    The concierge’s wordA 2-minute walk away, Εκκλησία της Αγίας Πελαγίας offers a peaceful short break to discover a local place of worship between plans.

  • Church of Saint AgathopodosChurch

    245 m · 3 min walk

    Religious building three minutes' walk away, providing insight into local architecture and Christian culture.

    Practical information

    The concierge’s wordA 3-minute walk away, this church offers a calm break to discover local architecture and a glimpse of Christian culture.

  • Accessible View PointTourist attraction

    276 m · 3 min walk

    Accessible viewpoint three minutes' walk away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordA 3-minute walk away, this accessible viewpoint is ideal for a short break and taking in the surrounding landscapes without going far.

  • Παλαιοχριστιανική Βασιλική ΠανόρμουHistoric landmark

    379 m · 5 min walk

    Historical site a five-minute walk away, representing a remnant of early Christian architecture.

    Practical information

    The concierge’s wordA 5-minute walk away, this early Christian basilica makes a calm historical detour if you feel like stepping out close to the hotel.

  • Church of the Ascension of ChristChurch

    511 m · 6 min walk

    Religious building a six-minute walk away, providing insight into local architecture and Christian culture.

    Practical information

    The concierge’s wordA 6-minute walk away, this church offers a calm break to discover local architecture and a glimpse of Crete’s Christian culture.

  • Villa Dionisia / Villa SheilaTourist attraction

    2.2 km · 4 min by car

    Villa Dionisia and Villa Sheila, tourist sites 2.2 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break, head to Villa Dionisia / Villa Sheila for a glimpse of local architecture, ideal if you enjoy noticing the details.

  • Ιερός Ναός Αρχάγγελου ΜιχαήλChurch

    2.4 km · 4 min by car

    Religious building located 2,352 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you’re in the mood for a quiet break, this church offers a lovely glimpse of local architecture, ideal for a short cultural pause.

  • Ιερός Ναός Αγίας ΆννηςChurch

    2.5 km · 4 min by car

    Religious building located 2468 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Ιερός Ναός Αγίας Άννης: its local architecture offers a discreet glimpse into Crete’s religious heritage.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Port PanormosMarina

    583 m · 7 min walk

    Marina a seven-minute walk away, perfect for admiring boats and enjoying the maritime atmosphere.

    Practical information

    The concierge’s wordA 7-minute walk away, Port Panormos offers an easy break to admire the boats and enjoy the maritime atmosphere, especially later in the day.

  • FANARI PANORMO viewpoint by the seaPark

    846 m · 10 min walk

    Seaside viewpoint, perfect for enjoying nature and the surrounding landscapes.

    Practical information

    The concierge’s wordFor a seaside nature break, head to this viewpoint when you feel like slowing down and taking in the surrounding scenery.

  • Lianos KavosMarina

    3.3 km · 6 min by car

    Marina located 3,343 meters away, providing facilities for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Lianos Kavos is well suited to a quiet moment around the marina and its nautical activities.

  • Cretanthos Biological Olive Grove4Garden

    4.2 km · 7 min by car

    Biological olive grove, providing a natural space conducive to relaxation and the discovery of olive culture.

    Practical information

    The concierge’s wordFor a green escape, Cretanthos Biological Olive Grove4 is well suited to a quiet moment of relaxation and discovering olive-growing culture.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Is the Marine Palace a luxury hotel?

    Marine Palace & Aqua Park is a high-end all-inclusive seaside resort styled like a village, belonging to the Grecotel chain, designed as a paradise for families.

  • What are the reviews for the Grecotel Marine Palace & Aqua Park?

    The hotel receives an average excellent rating of around 4.5/5 on Tripadvisor, with guests praising the seaside location, cleanliness, and family-friendly water park.

  • Are there good reviews for the Marine Palace?

    The quality of the stay depends on the type of room, the season, and the chosen activities, but reviews highlight a very good value for money for an all-inclusive stay with a water park.

  • Can I check in early?

    Check-in is generally possible in the early afternoon, with sometimes early access to the room depending on availability. Contact the concierge to confirm the day's arrangements.

  • What are the check-out times and can a late departure be requested?

    Check-out is in the late morning, with the possibility of keeping the room later or enjoying the facilities after check-out depending on occupancy. Contact the concierge to confirm the day's arrangements.

  • Are transfers to the airport offered?

    Transfers may be offered via tour operators or private services, with the hotel able to assist in arranging taxis or minibuses according to your flight times. Contact the concierge to confirm the day's arrangements.

Billing & Policies

  • How much does a stay at the Grecotel Marine Palace cost?

    Stays at the Grecotel Marine Palace & Aqua Park vary according to the season, room category, and all-inclusive offers, with guests mentioning good value for money for a family resort.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the booking channel, rate type, and season. It is essential to check the specific policy on your stay confirmation.

  • Are there any local taxes to pay?

    A local tourist tax generally applies in Greece depending on the accommodation category, to be paid on-site at check-in or check-out according to regulations.

  • Does the price of Marine Palace & Aqua Park always include the all-inclusive package?

    Stays at the resort are often sold as all-inclusive packages, with prices varying according to the season, duration, and chosen room category.

  • What payment methods are accepted at Marine Palace & Aqua Park?

    Accepted payment methods usually include international credit cards and cash, in accordance with Greek resort practices. Contact the concierge to confirm the current terms.

Location & Access

  • Where exactly is Marine Palace & Aqua Park located in Crete?

    The hotel is located in Panormos, on the north coast of Crete, by the sea, in the Rethymnon region.

  • What is the distance between the hotel and the airport?

    The nearest international airport is Heraklion. The distance takes about 45 to 60 minutes by car depending on traffic. Contact the concierge to confirm the day's arrangements.

  • Is the Marine Palace & Aqua Park hotel by the sea with direct access to the beach?

    The hotel is by the sea with a beach directly accessible from the resort, making it a popular establishment for beach holidays.

  • How to reach Marine Palace & Aqua Park from Heraklion or Rethymnon?

    The resort is easily accessible by car from Heraklion and Rethymnon, with the option of taxi or private transfer organised by the agency or local concierge.

Rooms & Amenities

  • What are the rooms like at Grecotel Marine Palace & Aqua Park?

    The rooms at Marine Palace & Aqua Park are described as clean, comfortable, some renovated, with several categories suitable for couples and families.

  • What are the main amenities available in the hotel rooms?

    Room amenities generally include air conditioning, private bathroom, television, and storage, with family-friendly features in some units.

  • Are the rooms modern or rather old at Marine Palace & Aqua Park?

    Several reviews mention that some rooms appear a bit dated but remain well-maintained and very clean, which is regularly highlighted by guests.

  • Does the hotel have parking?

    Yes, private parking is available for guests arriving by car. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of dining is offered at the Marine Palace & Aqua Park resort?

    The hotel offers an all-inclusive concept with several restaurants and bars, including varied buffets and options for local and international cuisine.

  • What type of breakfast is offered?

    Breakfast is served in buffet form, with a wide selection of hot and cold dishes, local products, and international options, included in the all-inclusive package.

  • Are there à la carte restaurants in addition to the main restaurant?

    Several à la carte restaurants complement the main buffet restaurant, featuring Greek and international cuisine, often requiring a reservation.

  • Are snacks and drinks included near the pools and water park?

    Snacks, ice creams, and drinks are available at the pool and water park bars, included in the all-inclusive package during the day.

Included Services

  • Is Wi-Fi available in the hotel?

    A Wi-Fi network is accessible in the hotel, particularly in common areas and generally in the rooms. Contact the concierge to confirm the arrangements for the day.

  • What does the all-inclusive package at Marine Palace & Aqua Park include?

    Marine Palace & Aqua Park operates on an all-inclusive basis, including accommodation, meals, selected drinks, access to the aqua park, and various activities.

  • Does the hotel have a pool?

    The resort offers several outdoor pools, including family pools and structures related to the water park, which are frequently highlighted in reviews.

  • Is entry to the water park included in the stay?

    Access to the aqua park Kingdom of Poseidon is included for guests, featuring slides and water games for adults and children, highly appreciated by families.

Spa & Wellness

  • Does the hotel have a spa or wellness centre on site?

    Contact the concierge to confirm the arrangements for the day.

  • What types of treatments or massages are generally offered at the hotel spa?

    Contact the concierge to confirm the arrangements for the day.

  • Should spa services at Marine Palace & Aqua Park be booked in advance?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What are the main activities offered at Marine Palace & Aqua Park?

    The resort offers a large water park, several pools, entertainment, and activities for all ages, making it one of the flagship family establishments of the Grecotel chain.

  • Is Marine Palace considered one of the best resorts with a water park?

    The water park Kingdom of Poseidon is one of the major assets of the resort, highly appreciated by guests and often described as better than at other hotels visited.

  • Is there an entertainment and evening show programme for guests?

    Daytime and evening entertainment, pool games, shows, and family activities are regularly organised by the resort team.

  • What attractions does the Kingdom of Poseidon Aqua Park at the hotel include?

    The water park offers numerous slides and water games for adults and children, with some attractions subject to height or age restrictions.

Family & Kids

  • Is Marine Palace & Aqua Park suitable for family stays with children?

    The resort is heavily family-oriented, with children's clubs, dedicated activities, and free access to the water park for younger guests.

  • What clubs and activities are available for children at the hotel?

    A Grecoland Kids’ Club programme and a TUI Kids Club are offered, with supervision, games, and creative activities for different age groups.

  • Do children stay for free at Marine Palace & Aqua Park and what services are included?

    Children up to 12 years can stay for free in their parents' room and benefit from meals, snacks, and activities at no extra charge.

  • Are there pools and water play areas specifically designed for young children?

    Pools and play areas are specifically adapted for younger children in the aqua park, with parental supervision recommended.

Pets

  • Are pets allowed at Marine Palace & Aqua Park?

    Contact the concierge to confirm the current policies.

  • Are there rooms or areas dedicated to guests travelling with pets?

    Contact the concierge to confirm the current policies.

  • Is there a tax or surcharge for potential pets?

    Contact the concierge to confirm the current policies.

Accessibility

  • Does the hotel have rooms adapted for guests with reduced mobility?

    Contact the concierge to confirm the current policies.

  • Are the common areas, restaurants, and pools easily accessible by wheelchair?

    Contact the concierge to confirm the current policies.

  • Can we request a room close to the main services to limit movement?

    Contact the concierge to confirm the current policies.

Sustainability

  • What is the price of an underwater hotel compared to Marine Palace & Aqua Park?

    The resort is not an underwater hotel, but a seaside village with a large water park and multiple pools.

  • Does Marine Palace & Aqua Park have environmental initiatives or sustainability efforts?

    Grecotel promotes a responsible and family-friendly beach holiday approach, but details of Marine Palace & Aqua Park's environmental policy should be confirmed on-site.

  • How does the hotel manage waste sorting and plastic reduction in the resort?

    Contact the concierge to confirm the current terms.

The Concierge answers — Marine Palace & Aqua Park

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for Marine Palace & Aqua Park?

    The concierge can organise private or shuttle transfers between Heraklion airport and the hotel, as well as taxis for your travels on the island. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to rent a car delivered directly to Marine Palace & Aqua Park?

    The concierge can offer car rental, with delivery and pick-up directly at the hotel, subject to the availability of local partners. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi for our evening outings to Rethymnon or Heraklion?

    It is recommended to book taxis or minibuses in advance for evening outings to Rethymnon or Heraklion, with the concierge handling the coordination according to your schedule.

  • Can you arrange an airport transfer with a baby seat or booster seat for a child?

    The concierge can organise a transfer with a baby seat or booster seat, by specifying this when requesting the vehicle to comply with safety standards.

Restaurant Reservations

  • Can you reserve a table in the à la carte restaurants of Marine Palace & Aqua Park?

    Reservations are made through the concierge for the à la carte restaurants of the resort and for the best tables in Rethymnon or Heraklion, taking into account your culinary preferences.

  • Can the concierge recommend and book a romantic restaurant near the hotel?

    The concierge can suggest and reserve gourmet or traditional restaurants in nearby villages or in Rethymnon, according to your budget and desired cuisine style.

  • How can meals adapted to allergies or food intolerances be organised within the hotel?

    Requests for special diets or allergen-free meals are forwarded to the concierge, who coordinates with the kitchen teams to adapt the menus on-site.

Spa Bookings

  • How can a massage or treatment be booked at the spa of Marine Palace & Aqua Park?

    Reservations are made via the concierge, who can block slots at the spa for massages, facials, or body treatments, depending on the available times.

  • Is it possible to create a personalised wellness programme during our stay?

    The concierge can organise a multi-day wellness programme, combining spa treatments, gentle activities, and planning advice tailored to your stay.

  • Can the concierge arrange couple's spa treatments for a romantic stay?

    It is recommended to inform the concierge of your needs for couple's treatments, who can reserve double cabins or consecutive slots for couples.

Excursions & Cultural Visits

  • Can you organise cultural excursions to Knossos or Heraklion from the hotel?

    The concierge can book excursions to the Palace of Knossos, Heraklion, Rethymnon or other sites, with a guide or individually according to your wishes.

  • Is it possible to book a boat trip or cruise from Marine Palace & Aqua Park?

    Boat trips to nearby coves and islets can be organised by the concierge, either on a shared or private boat depending on the season and sea conditions.

  • Can you help us organise a day trip to the traditional villages of Crete?

    The concierge can create an itinerary to discover traditional villages, monasteries, and beaches around Panormos and Rethymnon, with or without a driver.

Special Occasions

  • How can a birthday surprise be organised in the room at Marine Palace & Aqua Park?

    The concierge can prepare special room decorations, a cake, or a surprise for a birthday or celebration during your stay.

  • Can the concierge organise a romantic marriage proposal within the resort?

    It is recommended to inform the concierge of your wishes for a marriage proposal or romantic celebration to arrange suitable decorations, location, and staging.

  • Is it possible to organise a vow renewal or symbolic ceremony at the hotel?

    The concierge can assist in organising small symbolic ceremonies or vow renewals, coordinating the location, florist, and any catering needs.

Shopping & Luxury Services

  • Can you recommend luxury or local artisan shops near Marine Palace & Aqua Park?

    The concierge can indicate the shops within the resort and Rethymnon, as well as recommend addresses for local products, jewellery, or high-end souvenirs.

  • Can the concierge organise a personalised shopping companion in Rethymnon or Heraklion?

    Requests for a personal shopper or assistance with specific purchases can be considered by the concierge, depending on local availability.

  • How can flowers or a gift be delivered to a room at Marine Palace & Aqua Park?

    It is possible to request the organisation of flower, gift, or local product basket deliveries to the room through the concierge.

Family Activities

  • Can you guide us on the best family activities and the hours of the water park?

    The concierge can provide information on the water park hours, family activities, and the TUI Kids Club, as well as suggest age-appropriate activities for children.

  • Can the concierge register our children for the resort's clubs and activities?

    It is recommended to inform the concierge of the children's ages to organise participation in clubs, sports activities, or creative workshops that are suitable.

  • Can you organise a family excursion suitable for young children from the hotel?

    The concierge can suggest family outings nearby, combining beach, villages, or educational farms depending on the season and preferences.

Personalized Experiences

  • Is it possible to book a Cretan cooking class or a private tasting through the concierge?

    The concierge can arrange tailored experiences, such as Cretan cooking classes, olive oil or wine tastings, in collaboration with local partners.

  • Can you organise a professional photo shoot for our family or couple?

    Requests for professional photo shoots within the resort or on the beach can be coordinated by the concierge with partner photographers.

  • Can the concierge create a personalised itinerary to explore the area around Panormos?

    It is recommended to specify your expectations to the concierge to organise a 'tailor-made' day combining beach, sightseeing, dining, and private transport.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits