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5★

LUX ME White Palace

Pigianos Kampos 741 00, Grèce, Crete

Hotel 5-star in Crete, 2.4 km from Andis Garten Eden, featuring Hippie Spa, an outdoor pool and a fine-dining restaurant.

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Tranquil LUX ME White Palace Crete

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Tranquil LUX ME White Palace Crete

About

LUX ME White Palace is located on Crete's northern coast in Rethymno. This 5★ hotel, by Grecotel, sits along a 1,000 m long beach of sand and pebbles. The open and light-filled public spaces create a welcoming atmosphere. The water quality is excellent, verified by the posidonia meadows, enchanting visitors with its natural setting. What sets this hotel apart is its relaxing ambiance and modern facilities. Guests enjoy poolside life and refined gastronomy. The Hippie Spa offers moments of relaxation, while a variety of activities cater to all ages. The overall atmosphere invites relaxation and discovery. Before you go, know that this hotel suits both couples and families. The activities available allow for different types of stays. The summer season is particularly popular, but the hotel remains pleasant off-season. Be sure to check availability to make the most of your stay. _My tip from the Concierge:_ book your activities in advance to secure your spot, especially during peak season.

History & sense of place

LUX ME White Palace reflects a distinctly Cretan idea of the seaside holiday: hospitality shaped by light, the rhythm of the sea and a refined simplicity that privileges space, flow and a direct relationship with the landscape. Its identity is not rooted in a historic palace, but in a Mediterranean way of living by the shore.

The hotel and its setting

The hotel’s primary asset is its setting. In Rethymno on Crete’s north coast, LUX ME White Palace stretches along a 1,000-metre beach of sand and pebbles, with open, light-filled public areas designed to extend the experience of the shoreline.

Rooms, suites and the art of staying well

At a seaside resort, the room is more than a place to sleep: it is a retreat from the midday heat, a base between beach and dinner, and a private extension of the wider holiday rhythm. Here, the accommodation is expected to mirror the hotel’s broader language of light, calm and ease.

Dining, between the Mediterranean and the rhythm of a holiday

Dining at LUX ME White Palace is part of the holiday rhythm rather than a separate performance. In Crete, meals naturally draw on Mediterranean ingredients and the island’s culinary vocabulary, while the resort setting calls for variety, ease and a strong sense of occasion from breakfast through to dinner.

Hippie Spa and seaside wellbeing

Wellbeing is central to the appeal of LUX ME White Palace, and the Hippie Spa gives that promise a clear focal point. In a setting shaped by sea, light and open space, spa time becomes less about retreating from the holiday than deepening its restorative quality.

Concierge, welcome and day-to-day services

Luxury is often measured in the least theatrical details. At LUX ME White Palace, round-the-clock reception and concierge services, daily housekeeping, turndown, luggage storage, laundry and multilingual staff all contribute to a stay that feels smooth, legible and genuinely restful.

The art of living in Rethymno and on Crete’s north coast

Staying here also means engaging with a broader Cretan way of life. Rethymno offers a compelling balance between beach destination, historic town and gateway to the island’s interior, allowing guests to alternate between complete rest and more textured discoveries.

Booking through MyConciergeHotel

Booking LUX ME White Palace through MyConciergeHotel means approaching the stay with editorial discernment as well as practical planning. The value lies in matching the hotel’s strengths—its beach, light-filled spaces, spa and suitability for both couples and families—to the traveller’s actual holiday rhythm.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the sea

    Starting the day in the soft light of Crete’s north coast immediately sets the tone. Breakfast by the sea offers one of the hotel’s most appealing moments, when the beach is only just waking and the day still feels unhurried.

    IncontournableIncluded in your stay
  • A beach day along the long shoreline

    Making the most of the hotel’s 1,000-metre beach of sand and pebbles is one of the most telling experiences here. Swim, walk the shoreline, alternate between sun and shade, and appreciate the clear water associated with healthy Posidonia seagrass.

    SignatureIncluded in your stay
  • Wellbeing ritual at the Hippie Spa

    The Hippie Spa lends itself to a restorative ritual shaped by the seaside setting: recovery after sun exposure, muscular release, a grounding treatment at the start of the stay or a calming pause before departure.

    Bien-êtreReservation required
  • An evening in Rethymno

    Leaving the resort in the late afternoon for Rethymno adds an urban and cultural layer to the stay. Wandering the old town, noticing Venetian traces, pausing by the harbour or settling on a terrace as the light fades offers a rewarding contrast to beach time.

    Included in your stay
  • A day of poolside reading and light

    One of the true signatures of a Mediterranean resort is the art of doing very little without ever feeling idle. Here, the open, light-filled spaces are ideal for a day of reading by the pool, swimming, lingering in the shade and letting the hours unfold naturally.

    Slow travelIncluded in your stay
  • A gentle family stay

    The hotel suits family and multi-generational stays thanks to its clear layout, direct access to the shore and practical services. The experience lies less in a single activity than in an easy holiday rhythm: swimming, rest, simple logistics and enough flexibility for everyone to keep their own pace.

    FamillesIncluded in your stay

Highlights

  • In Rethymno on Crete’s north coast
  • 1,000-metre beach of sand and pebbles
  • Open, light-filled public spaces
  • Hippie Spa
  • Water quality reflected by Posidonia seagrass

Services & amenities

Wellness

  • Spa
  • Outdoor pool

Dining

  • Fine-dining restaurant
  • Bar

Services

  • 24-hour concierge
  • Laundry service

Family & pets

  • Family-friendly

Connectivity

  • Free Wi-Fi

Accessibility

  • Elevator

Other amenities

  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Rooms & suites

Room catalog coming soon.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Pigianos Kampos 741 00, Grèce

Map showing the location of LUX ME White Palace
Map data © OpenStreetMap contributors · Tiles courtesy of the Wikimedia Foundation

View on the map

Less than 32 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Kingdom Hall of Jehovah's WitnessesChurch
    486 m · 6 min walk
  • Church of St. NicholasChurch
    2.2 km · 26 min walk
  • Church of St. PanteleimonChurch
    2.2 km · 27 min walk
  • Andis Garten EdenTourist attraction
    2.4 km · 29 min walk
  • Crete TravelTourist attraction
    2.5 km · 30 min walk
  • Creta Safari PathfindersTourist attraction
    2.8 km · 33 min walk
  • Church of Saints Cosmas and Damian AgionChurch
    2.9 km · 35 min walk
  • Agios Dimitrios ChurchChurch
    2.9 km · 35 min walk

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Athletic FieldPark
    3.2 km · 38 min walk
  • RAGAVASPark
    3.4 km · 41 min walk

Distinctions & affiliations

Brand
Grecotel Hotels & Resorts

Why book with MyConciergeHotel?

  • IATA-accredited agency

    GDS net rates negotiated directly, no intermediary, no markup.

  • APST financial guarantee

    Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.

  • Secure 3DS2 payment

    Amadeus Payments — PCI DSS level 1, 3-D Secure strong authentication.

  • Data hosted in the EU

    Supabase Europe hosting — GDPR-compliant, your details are never resold.

  • Advisors 7 days a week

    A French-speaking team replies to your enquiries by email within 24 business hours.

Why choose LUX ME White Palace?

LUX ME White Palace is an exceptional address in Crete, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 1 June 2026.

The Concierge's 5 top answers about this hotel

The questions my guests ask me most. Direct answers, no fluff.

  1. Does the hotel have parking facilities?

    LUX ME White Palace does not have on-site parking facilities. However, there are parking options nearby. We recommend contacting the concierge for information on available public parking and possibly reserving a spot for your vehicle during your stay.

  2. What kind of breakfast is served?

    The breakfast served at LUX ME White Palace is a buffet style, providing a variety of options to satisfy all tastes. It is generally included in the room rate, but it is advisable to check at the time of booking. Service hours are flexible, and room service may also be available upon request.

  3. Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available throughout the hotel, including in the rooms and common areas. The service is free and high-speed, allowing guests to stay connected easily during their stay. If you need any specific assistance regarding the network, feel free to contact the reception.

  4. Are pets allowed at LUX ME White Palace?

    Pets are not allowed at LUX ME White Palace. This policy aims to ensure the comfort of all guests. If you are traveling with a pet, we recommend contacting the concierge to explore nearby pet-sitting options or other possible arrangements.

  5. How far is the hotel from the airport?

    The hotel is located about 75 km from Chania Airport, which is approximately a 1-hour drive. For convenience, transfers can be arranged. We recommend contacting the concierge for information on available transportation options and pricing.

    My tip : Prévoyez un départ matinal pour l'aéroport en haute saison, la route peut être plus lente que prévu.

Frequently asked questions

Before your stay

  • Does the hotel have parking facilities?

    LUX ME White Palace does not have on-site parking facilities. However, there are parking options nearby. We recommend contacting the concierge for information on available public parking and possibly reserving a spot for your vehicle during your stay.

  • What kind of breakfast is served?

    The breakfast served at LUX ME White Palace is a buffet style, providing a variety of options to satisfy all tastes. It is generally included in the room rate, but it is advisable to check at the time of booking. Service hours are flexible, and room service may also be available upon request.

  • Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available throughout the hotel, including in the rooms and common areas. The service is free and high-speed, allowing guests to stay connected easily during their stay. If you need any specific assistance regarding the network, feel free to contact the reception.

  • Are pets allowed at LUX ME White Palace?

    Pets are not allowed at LUX ME White Palace. This policy aims to ensure the comfort of all guests. If you are traveling with a pet, we recommend contacting the concierge to explore nearby pet-sitting options or other possible arrangements.

  • How far is the hotel from the airport?

    The hotel is located about 75 km from Chania Airport, which is approximately a 1-hour drive. For convenience, transfers can be arranged. We recommend contacting the concierge for information on available transportation options and pricing.

  • Does the hotel have a pool?

    LUX ME White Palace does not have a pool. However, for those looking to swim, it is possible to inquire about nearby partner hotels that offer pool facilities. Feel free to contact the concierge for more information on swimming options.

  • Is early check-in available?

    Early check-in is subject to availability. It is recommended to contact the concierge prior to your arrival to check if this option can be accommodated. The usual check-in times start at 3:00 PM, but the team will do their best to meet your needs.

  • Are airport transfers offered?

    Airport transfers may be offered, usually at an additional cost. These transfers often include chauffeur-driven cars for a VIP service. For more details on available transfer options and pricing, we recommend contacting the concierge.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy may vary depending on the rate and season. Generally, free cancellation is possible up to 24 to 72 hours before arrival. To know the specific terms of your booking, it is best to contact the concierge.

  • Are there any tourist taxes to pay?

    Yes, there are tourist taxes to pay. These taxes are usually collected on-site, and the amount may vary depending on the length of your stay and the number of guests. For more details on applicable amounts, we recommend checking with the reception upon your arrival.

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