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5★ · Deauville · Pays de la Loire

Le Normandy

38 Rue Jean Mermoz, 14800 Deauville, France, 14800 Deauville

4.54.5/53,391 reviews · Google rating
  • Just steps from Deauville’s boardwalk
  • Norman elegance in the heart of Deauville
  • Near the Voie Verte for a peaceful stroll
  • Surrounded by works by Louis Derbré and Karl Lagasse

Hotel 5-star in Deauville, 604 m from Eglise Saint-Augustin, featuring Norman architecture, art works and easy access to the Voie Verte.

What is the brunch price at Le Normandy in Deauville?

Brunch pricing can vary depending on the season and the format offered.

The simplest option is to check your preferred date or contact the concierge for the current offer.

What is the story behind Le Normandy in Deauville?

Le Normandy is rooted in Deauville’s seaside and Anglo-Norman identity.

Its immediate surroundings combine resort architecture, the seafront and artistic landmarks, giving the stay a strong sense of place.

What is within walking distance of Le Normandy in Deauville for an outing?

Les Planches are only a short walk away for a seafront stroll.

The casino, the CID and several dining addresses are also nearby, making outings easy without a car.

A word from the Concierge

Le Normandy through the Concierge's eyes

The Normandy is more than just a hotel; it is an invitation to experience Deauville in all its splendour. Just a stone's throw from the famous boardwalk, it embodies Norman elegance while providing the comfort of a legendary hotel accredited by Atout France. Surrounded by artworks such as 'Le Guetteur' by Louis Derbré and 'Cryptogramme One' by Karl Lagasse, every corner tells a story. You are also just 113 metres from the renowned Italian restaurant, Il Parasole Deauville, and a short stroll from the Voie Verte, an ideal promenade to escape the hustle and bustle. The architecture, possibly designed by Emery Roth, adds an intriguing touch to this establishment waiting to be explored. Blending culture, gastronomy, and relaxation, the Normandy serves as a gateway to the vibrant heart of Deauville.

Why choose Le Normandy?

Le Normandy is an exceptional address in Deauville (Pays de la Loire), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Just steps from Deauville’s boardwalk
  • Norman elegance in the heart of Deauville
  • Near the Voie Verte for a peaceful stroll
  • Surrounded by works by Louis Derbré and Karl Lagasse
  • Close to the Italian restaurant Il Parasole

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Belle Époque

    Brasserie

    Highlights

    • French brasserie
    • a celebration of classic French cuisine
    Practical information

    The concierge’s wordAt Belle Époque, you’ll find true brasserie spirit and classic French cuisine—just right when you’re in the mood for a genuinely French moment.

  • Le Bar du Normandy

    Bar

    Highlights

    • Soak up the intimate atmosphere of an English-style club at Le Normandy.
    Practical information

    The concierge’s wordFor a hushed moment, slip into Le Bar du Normandy: its intimate English-club atmosphere works beautifully.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Architect
Emery Roth (Wikidata)
Heritage designations
New York City Landmark (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 38 Rue Jean Mermoz, 14800 Deauville, France

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 3,391 reviews

3/5Gracia M

Stayed here for a night and would say the hotel is okay. It didn’t particularly wow me, the rooms are a bit outdated for my taste, can do with some sprucing up. Service was not particularly astounding, just normal. I…

5/5Robert W

Outstanding hotel! Rooms were spotless. Service was excellent. The food was good although sometimes the eggs were a little colder than I like possibly because I got up late. Excellent location near the water (what…

1/5Elspeth Weisberg

We obviously arrived at a busy time and so no-one greeted us in the lobby. The reception desk was empty. Eventually someone arrived but just ignored us and started doing something on the computer. I addressed her…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Casino Barrière DeauvillePerforming arts

    166 m · 2 min walk

    Casino two minutes' walk away, featuring table games and slot machines in an elegant setting.

    Practical information

    The concierge’s wordA 2-minute walk away, Casino Barrière Deauville offers an elegant break to extend the evening with table games and slot machines.

  • CID | Palais des Congrès de DeauvillePerforming arts

    190 m · 2 min walk

    Event venue two minutes' walk away, hosting various events and cultural activities.

    Practical information

    The concierge’s wordA 2-minute walk away, the CID is an easy cultural break if you feel like catching a show or event without going far.

  • Le Hangar à Énigmes - DeauvilleTourist attraction

    294 m · 4 min walk

    Amusement center four minutes' walk away, offering fun activities and puzzles to solve.

    Practical information

    The concierge’s wordA 4-minute walk away, Le Hangar à Énigmes offers a playful break if you feel like changing pace with a few puzzles to solve.

  • Les PlanchesObservation deck

    298 m · 4 min walk

    Observation deck a four-minute walk away, providing a nice view of the sea and the promenade.

    Practical information

    The concierge’s wordA 4-minute walk away, Les Planches offer a lovely seaside break, ideal for getting some fresh air and strolling along the promenade.

  • Église Saint-AugustinChurch

    619 m · 7 min walk

    Church a seven-minute walk away, a religious building with distinctive architectural style.

    Practical information

    The concierge’s wordA 7-minute walk away, Saint-Augustin Church makes a calm break if you’re in the mood for an architectural detour near the hotel.

  • Les FranciscainesMuseum

    720 m · 9 min walk

    Cultural center a nine-minute walk away, featuring various exhibitions and events.

    Practical information

    The concierge’s wordLes Franciscaines, a 9-minute walk away, makes a lovely cultural break if you feel like alternating between exhibitions and varied events.

  • Plage de TrouvilleTourist attraction

    1.0 km · 12 min walk

    Trouville beach, a popular seaside resort featuring a beautiful sandy stretch and water activities.

    Practical information

    The concierge’s wordFor a seaside break, head to Trouville Beach: a wide stretch of sand and water activities, ideal when you’re craving fresh air.

  • Villa StrassburgerTourist attraction

    1.0 km · 12 min walk

    Villa Strassburger, a tourist site located 1 km away, known for its architecture inspired by Norman houses.

    Practical information

    The concierge’s wordFor an architectural break in Deauville, head to Villa Strassburger: its style inspired by Norman houses suits a gentle stroll perfectly.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Port Départemental Deauville-Trouville - Ports du CalvadosMarina

    293 m · 4 min walk

    Marina a four-minute walk away, providing facilities for leisure boats and water activities.

    Practical information

    The concierge’s wordA 4-minute walk away, the marina offers a pleasant seaside break to watch leisure boats and soak up the nautical activity.

  • TruffautGarden

    1.6 km · 19 min walk

    Garden center 1.5 km away, offering a variety of plants and gardening accessories.

    Practical information

    The concierge’s wordIf you're in the mood for a green break in Deauville, Truffaut is a pleasant stop to browse plants and garden accessories.

  • Parc des LoisirsPark

    1.6 km · 19 min walk

    Park 1.6 km away, providing a space for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Deauville, Parc des Loisirs is well suited to a relaxing moment or a few outdoor activities.

  • C.N.T.H - Club Nautique de Trouville HennequevilleMarina

    2.1 km · 4 min by car

    Marina located 2,139 meters away, providing facilities for water activities.

    Practical information

    The concierge’s wordFor an active waterside break, this marina works well for some fresh-air time, whether on your own or as a pair.

  • Parc des Enclos Calouste GulbenkianPark

    3.2 km · 6 min by car

    Park in Deauville, providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break in Deauville, head to Parc des Enclos Calouste Gulbenkian for a peaceful stroll or a relaxing moment.

Around the hotel

Our full Deauville guide

Deauville, queen of the Côte Fleurie, combines seaside elegance with equestrian traditions since the 19th century.

Read the Deauville guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Barrière Le Normandy Deauville?

    Check-in is possible from 15:00 and check-out must be completed before 12:00, according to the conditions of Hôtel Barrière Le Normandy Deauville.

  • Can I check in early?

    Early check-in may sometimes be granted depending on availability; late check-out is possible for an additional fee of up to 150 EUR.

  • What is the minimum age required and what are the conditions for check-in at Hôtel Le Normandy?

    Check-in is generally from 18 years old, with an ID and credit card for guarantee, in accordance with the establishment's conditions.

  • Are transfers to the airport offered?

    Transfers to the airport are offered via private services or taxis upon request; it is necessary to arrange them in advance. Contact the concierge to confirm the arrangements for the day.

  • What happens in case of a late arrival at Hôtel Barrière Le Normandy Deauville?

    It is recommended to inform the hotel in case of a late arrival to guarantee the room and organise the welcome at Normandy Deauville.

Location & Access

  • Where is Hôtel Barrière Le Normandy Deauville located?

    Le Normandy is located at 38 rue Jean Mermoz, in the heart of Deauville, just a few metres from the famous Planches and the sea.

  • What is the distance between the hotel and Deauville beach?

    Deauville beach is approximately 350 metres from the hotel, accessible on foot in a few minutes from Le Normandy.

  • What is the distance between the hotel and Deauville-Trouville train station?

    Deauville-Trouville train station is located about 800 metres to 1 km from the hotel, which is a few minutes by car or about fifteen minutes on foot.

  • What is the distance between the hotel and the airport?

    Deauville-Normandie airport is approximately 7 km from the hotel; the Paris airports are about 2 hours' drive away.

  • How do I get to Hôtel Barrière Le Normandy from Paris by car?

    Access is easy by car from Paris in about two hours, with valet parking available on site.

Rooms & Amenities

  • How many rooms does the Le Normandy hotel in Deauville have?

    Le Normandy has 271 rooms and suites spread across several categories, from comfort to prestige suites.

  • What amenities can be found in the rooms of the Le Normandy hotel?

    The rooms offer a desk, table and iron, bathroom with bathtub, Wi-Fi, and baby cots on request, depending on the reserved category.

  • What types of rooms and suites are available at the Normandy Deauville?

    The hotel offers different categories of accommodation, including classic rooms, family rooms, suites, as well as triple and quadruple options.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, both in the rooms and in the common areas.

  • Do the rooms at the Normandy Deauville offer a view of the sea or the inner courtyard?

    Some rooms offer views of the Cour Normande, the town, or sometimes the sea, depending on the chosen category.

Included Services

  • Does the hotel have parking?

    Parking is available thanks to an on-site valet parking service, charged at approximately 45 EUR per day, with a charging station for electric vehicles.

  • What free services are generally included in a stay at the Normandy Deauville?

    Wi-Fi is included at no charge in the rooms and common areas, according to information from major booking sites.

  • Does the hotel offer valet or concierge services?

    A valet service, access to Wi-Fi, access to certain relaxation areas, and children's clubs are part of the services offered, some of which may incur an additional charge.

  • Is the Hôtel Barrière Le Normandy non-smoking?

    Le Normandy is a non-smoking establishment, with designated smoking areas outside.

  • What activities or services are available directly through the hotel outside of the spa?

    Bicycle rental services, access to the tennis court, and mini-golf are offered by the establishment, sometimes included in specific packages.

Dining

  • What type of breakfast is offered?

    The hotel serves a buffet breakfast, with a continental and American style offering, usually available at an additional charge.

  • What is the price of breakfast at the Normandy Deauville?

    The buffet breakfast is charged at approximately 40 to 52 EUR per adult and 20 to 26 EUR per child, according to the 2026 pricing information.

  • What is the main restaurant of the Hôtel Barrière Le Normandy and what type of cuisine is served there?

    The main restaurant of the hotel is La Belle Époque, which offers refined and local cuisine in an iconic setting.

  • Does the Hôtel Le Normandy have a bar or beach bars?

    The Normandy has several bars, including the hotel bar, as well as affiliated beach bars for cocktails and whisky tasting.

  • What is the price of brunch at the Normandy?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa and wellness facilities are available at the Normandy Deauville?

    The Normandy offers a spa with a pool, sauna, steam room, fitness centre, and comprehensive wellness treatments.

  • Does the hotel have a pool?

    The hotel has an indoor pool integrated into the spa area, accessible to guests according to the prevailing conditions.

  • Is there a gym or fitness classes within the hotel?

    A fitness centre, yoga classes, steam bath, and various facial and body treatments are offered in the wellness area.

  • What types of treatments are offered at the spa of the Hôtel Barrière Le Normandy?

    Spa/wellness packages, wraps, massages, manicure, pedicure, and beauty treatments are available, by reservation and at an additional charge.

  • What is the budget per person for a buffet at the spa or restaurant of the Normandy?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are offered to guests at the Normandy Deauville?

    The Normandy offers a wide range of activities: tennis, nearby golf, mini-golf, Deauville casino, private beach, and nightclub/DJ.

  • Is the hotel close to the casino and the Deauville convention centre?

    The hotel is just a few minutes' walk from the Barrière casino in Deauville and the convention centre, making it convenient for nightlife and events.

  • Do guests at the Normandy have access to a private or equipped beach?

    A private beach and beach bars are accessible to guests, with sun loungers and dedicated services depending on the season.

Family & Kids

  • Is the Hôtel Barrière Le Normandy suitable for family stays with children?

    Children's clubs, mini-golf, and various activities are available, making the Normandy a practical hotel for families.

  • Is there a children's club or activities for younger guests at the Normandy?

    A children's club is offered, with age-appropriate activities and supervision, according to age and schedules set by the establishment.

  • What are the conditions for children sharing a room at the Normandy?

    A child aged 12 or under can stay for free in the parents' room using existing bedding; extra beds are charged at approximately 90 EUR per day.

  • Does the Normandy offer family or connecting rooms?

    Family rooms, suites, and quadruple options are available for stays with multiple children or for larger groups.

Pets

  • Are pets allowed at the Normandy?

    Pets are accepted at the Normandy, with an additional charge of approximately 50 EUR per pet per day; assistance animals are exempt from fees.

  • Are there any specific restrictions for pets within the hotel?

    Pets must be declared at the time of booking, and certain areas of the hotel may be restricted for hygiene or comfort reasons.

  • Are guide dogs or assistance animals accepted without charge at the Normandy Deauville?

    Guide dogs and assistance animals are admitted without additional fees, in accordance with the establishment's policies.

Accessibility

  • Is the Le Normandy hotel equipped with lifts to access the rooms?

    Le Normandy has lifts serving the floors and rooms spread over 4 levels, facilitating access to the main common areas.

  • Does Le Normandy offer rooms accessible to people with reduced mobility?

    Some rooms and spaces can be adapted for people with reduced mobility, subject to availability. Please contact the concierge to confirm the arrangements for the day.

  • Are the main common areas of the Normandy easily accessible?

    Common areas such as the restaurant, bar, and lobby are easily accessible from the main entrance of the hotel.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked (flexible or non-refundable) and the conditions of the booking partners. It is necessary to check the specific conditions of your reservation.

  • Are there any tourist taxes to pay?

    Yes, tourist taxes are to be paid; the city charges approximately 3.96 EUR per person per night for adults.

  • What are the average prices of rooms at the Hôtel Barrière Le Normandy Deauville?

    Room prices vary depending on the season and category, with a reported range of approximately 488 EUR to 986 EUR for a standard room.

  • What payment methods are accepted at the Le Normandy hotel?

    Payments can be made by credit card and sometimes cash, depending on the hotel's sales conditions and those of the partners.

  • What additional charges should be anticipated during a stay at the Normandy?

    Additional charges may apply for parking, breakfasts, extra beds, pets, and certain spa services.

Sustainability

  • What is the history of the Le Normandy hotel?

    The Hôtel Barrière Le Normandy is a historic establishment opened in 1912, an Anglo-Norman emblem in the heart of Deauville, having hosted many personalities.

  • Does Le Normandy Deauville implement environmental or sustainable development actions?

    Please contact the concierge to confirm the arrangements for the day.

  • Does the Normandy Hotel offer options to reduce the use of plastic and disposable products?

    Contact the concierge to confirm the arrangements for the day.

  • Can linen and towels be reused to limit environmental impact during the stay at the Normandy?

    Contact the concierge to confirm the arrangements for the day.

  • Who is the director of the Normandy Deauville and is Rihab Saad currently the director?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Le Normandy

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and the Hôtel Barrière Le Normandy Deauville?

    The concierge can organise a private transfer by car or van to and from the airports of Paris or Caen, as well as the Deauville-Trouville and Lisieux train stations. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or a VTC for getting around Deauville?

    The concierge can book a VTC driver or a taxi for your journeys in Deauville, Trouville, and the surrounding areas, either by the hour or per trip. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a welcome at the Deauville-Trouville train station with a transfer to the hotel?

    Transfers can be tailored to your needs, using a high-end sedan or family vehicle, with a personalised welcome at the Deauville-Trouville train station. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise my return journey to Paris from Le Normandy?

    The concierge can advise and book the best option to reach Paris or Honfleur from the hotel, by train, car with driver, or vehicle rental. Contact the concierge to confirm the arrangements for the day.

  • Can bicycles be rented through the Normandy concierge to visit Deauville?

    It is recommended to contact the concierge for the rental of classic or electric bicycles to explore Deauville and the Côte Fleurie from the hotel. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at the La Belle Époque restaurant for dinner?

    Reservations are made through the concierge for the La Belle Époque restaurant at the hotel, as well as for the best tables in Deauville and Trouville, according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend and book a brunch in Deauville outside the hotel?

    The concierge can guide you to the best brunches in Deauville and reserve a table according to your budget and desired cuisine type. Contact the concierge to confirm the arrangements for the day.

  • Can you help me find a gourmet or seafood restaurant near the Normandy?

    It is recommended to go through the concierge to organise a gourmet dinner or seafood tasting at the renowned restaurants along the coast. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a group lunch at a partner restaurant through the concierge?

    Group reservations for lunches or dinners can be managed by the concierge, with tailored menus and potential privatisation. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can the concierge book a treatment for me at the hotel spa?

    Reservations are made through the concierge for spa treatments, massages, and access to wellness packages at the Normandy. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a complete wellness programme during my stay at the Normandy?

    It is recommended to request the concierge to create a customised wellness programme including spa, pool, hammam, and gym. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a couples massage at the Normandy spa through the concierge?

    The concierge can arrange duo treatments for couples or friends, subject to the spa's availability and your preferences. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you suggest excursions from Deauville to Honfleur or the D-Day beaches?

    The concierge can organise excursions to Honfleur, Cabourg, Étretat, or the D-Day beaches, with a private guide or driver. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a guided tour of Deauville and the Planches?

    It is recommended to request the concierge for guided tours of the historic centre of Deauville and Trouville, either on foot or by bike. Contact the concierge to confirm the arrangements for the day.

  • Can a discovery day of the stud farms and the Pays d'Auge be organised through the concierge?

    The concierge can suggest tours around the stud farms, the Pays d'Auge, and cider houses, including tastings and private visits. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic arrival in the room with flowers, champagne, and personalised touches. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of a birthday cake and room decoration?

    It is recommended to go through the concierge to organise a cake, candles, and special decorations for a birthday at the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a bespoke marriage proposal with the help of the Normandy concierge?

    The concierge can assist in planning a marriage proposal within the hotel or on the Planches, with discreet staging. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you organise a luxury shopping session in Deauville with assistance?

    The concierge can recommend luxury boutiques in Deauville, arrange personalised shopping sessions, and, subject to availability, a personal shopper. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a hairdresser or makeup artist before an event at the casino?

    It is recommended to consult the concierge for advice and reservations for hair salons, makeup, or high-end beauty services. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist with renting a luxury car from the Normandy?

    The concierge can facilitate the rental of high-end cars or classic vehicles for your travel or events. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Does the concierge offer activity ideas for children staying at the Normandy?

    The concierge can advise and book activities for children and teenagers, in addition to the hotel's kids' club. Contact the concierge to confirm the arrangements for the day.

  • Can you organise family sports activities around the Le Normandy hotel?

    It is recommended to ask the concierge to organise horse riding, tennis lessons, or family-friendly mini-golf. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to request a personalised programme to make the most of the Normandy and Deauville?

    The concierge can create a tailored programme combining spa, gastronomy, casino, and beach experiences to explore Le Normandy and Deauville according to your desires. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a professional photo shoot within the hotel or on the beach?

    It is recommended to request the concierge to organise a professional photo shoot in the hotel or on the Promenade. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a discovery of the history of the Hôtel Barrière Le Normandy and Deauville?

    The concierge can offer experiences centred around the history of the Normandy, with anecdotes and suggestions for themed visits of the town. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
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