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5★ · La Baule · Pays de la Loire

Castel Marie-Louise

1 Av. Andrieu, 44500 La Baule-Escoublac, France, 44500 La Baule

4.64.6/5550 reviews · Google rating
  • Set among La Baule’s pine trees
  • Just a short walk from the sea
  • Just 31 rooms and suites
  • Aristocratic house spirit

Hotel 5-star in La Baule, 956 m from La Table du Saint-Christophe, featuring 24-hour concierge, bar and breakfast beneath the pines.

What is the story behind Castel Marie-Louise in La Baule?

Castel Marie-Louise recalls the elegance of an aristocratic seaside residence, set beneath the pine trees of La Baule.

Its name comes from “castel”, derived from the Latin castellum, first meaning a small fortification, then a house with a château-like appearance.

Today, the property keeps that discreet house spirit, with just 31 rooms and suites a short walk from the ocean.

What is the price of a room at Castel Marie-Louise in La Baule?

Rates vary depending on the season, the room or suite category, and the stay conditions.

The hotel has 31 rooms and suites, ranging from 20 to 40 square metres, in a deliberately intimate format.

For an exact budget, it is best to check your dates or contact the concierge directly.

What is there around Castel Marie-Louise in La Baule?

The hotel is a short walk from the ocean, in a pine-shaded setting well suited to getting around on foot.

Very nearby, the Chapelle du Sacré Cœur and the Brasserie du Royal fit easily into a day by the sea.

The concierge can also arrange simple itineraries to the beach, nearby dining addresses, or cultural stops in La Baule.

A word from the Concierge

Castel Marie-Louise through the Concierge's eyes

Nestled beneath the pine trees of La Baule, the Castel combines discretion with refinement. With only 31 rooms and suites, this establishment prioritises intimacy. Each space, ranging from 20 to 40 m², is designed to provide a true haven of calm. Just a stone's throw from the ocean, its location invites guests to enjoy the beach while remaining close to the region's renowned gastronomic addresses.

Owned by the Lucien Barrière group, the Castel evokes the elegance of an aristocratic residence. The word "castel", derived from the Latin _castellum_, once referred to a small fortification. Today, it reflects the idea of a house resembling a castle. Nearby, the Chapelle du Sacré Cœur, located 335 metres away, and the Brasserie du Royal, just 247 metres distant, enhance the stay with their heritage and cuisine. A place steeped in history, ideal for those seeking serenity and the charm of a seaside retreat.

Why choose Castel Marie-Louise?

Castel Marie-Louise is an exceptional address in La Baule (Pays de la Loire), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Set among La Baule’s pine trees
  • Just a short walk from the sea
  • Just 31 rooms and suites
  • Aristocratic house spirit
  • Close to the Brasserie du Royal

Rooms & suites

Cozy Castel Marie-Louise La Baule

Deluxe Sea Room

This 22 sqm Deluxe Sea Room extends the address toward the ocean in La Baule, within the intimate setting of Castel Marie-Louise.

  • 22 sqm
View room
Charming Castel Marie-Louise La Baule

Superior Sea Room

This 23 sqm Superior Room places the ocean front and center, within the intimate setting of Castel Marie-Louise in La Baule.

  • 23 sqm
View room
Elegant Castel Marie-Louise La Baule

Family Apartment

This 35 sqm Family Apartment stands out for its attic-style character, exposed beams and dormer windows opening onto the sea.

  • 35 sqm
View room
Elegant Castel Marie-Louise La Baule

Deluxe Room

A room where noble materials and refined fabrics create a polished base for a stay in La Baule.

View room
Cozy Castel Marie-Louise La Baule

Superior Room

This 20 sqm room combines mouldings, fine fabrics and a warm atmosphere at Castel Marie-Louise in La Baule.

  • 20 sqm
View room

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private dining room
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • La Table du Castel

    Restaurant

    Highlights

    • Modern Cuisine
    • Outdoor dining

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

The standard cancellation policy allows for free cancellation up to 14 days before the arrival date.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome (50 € fee).

Pets are allowed in the hotel with a supplement of 50€/pet.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1 Av. Andrieu, 44500 La Baule-Escoublac, France

Map showing the location of Castel Marie-Louise
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Guest reviews

4.6 / 5 · 550 reviews

5/5charles j

An amazing relais châteaux retreat. When going to La Baule, you have a lot of hotel to choose from. The Royal, l’Ermitage but only one makes you feel special all the way and that’s the Castel Marie Louise. Indeed…

5/5Jab.7

Beautiful hotel with views of most fabulous sandy beach. Staff very friendly and helpful. Hotel is set in lovely , well kept gardens in a quiet area of La Baule.

5/5Eric Charvillat

More quiet and understated than the other 2 Barriere Groupe hotels in la Baule (the Royal and the Hermitage) but same great food and great service.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 17 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • La Baule, un art de vivreCultural site

    1.4 km · 17 min walk

    Cultural site 1.4 km away, showcasing the art of living in La Baule.

    Practical information

    The concierge’s word — A lovely cultural break to get a feel for La Baule’s way of life, ideal if you’re in the mood for a calm moment between outings.

  • La Cabane BleueCultural site

    3.8 km · 6 min by car

    Cultural site located 3,789 meters away, providing an insight into local history and culture.

    Practical information

    The concierge’s word — For a cultural break in La Baule, La Cabane Bleue offers an easy immersion into local history and culture.

  • Chapelle Saint-Marc de KervaletReligious site

    4.0 km · 7 min by car

    Saint-Marc de Kervalet Chapel, a religious building located 4 kilometers away, providing a peaceful setting for contemplation.

    Practical information

    The concierge’s word — For a peaceful break in La Baule, Chapelle Saint-Marc de Kervalet lends itself well to a contemplative moment away from the seaside pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • La Table du Saint-ChristopheRestaurant

    956 m · 12 min walk

    Restaurant 956 meters away, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s word — For a relaxed dinner in La Baule, La Table du Saint-Christophe offers a gourmet break in pleasant surroundings.

  • La BergerieRestaurant

    1.4 km · 16 min walk

    Restaurant located 1351 meters away, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s word — For a quiet dinner in La Baule, La Bergerie offers a gourmet break in pleasant surroundings.

  • Ô Bar'BuRestaurant

    1.4 km · 17 min walk

    Restaurant 1372 meters away, offering a diverse dining experience.

    Practical information

    The concierge’s word — For an easygoing dinner in La Baule, Ô Bar'Bu makes a simple stop if you're in the mood for a varied culinary experience.

  • Vue Mer by WestotelRestaurant

    1.5 km · 18 min walk

    Restaurant 1.5 km away, providing a dining experience with a view of the sea.

    Practical information

    The concierge’s word — For a sea-facing break, head to Vue Mer by Westotel for lunch or later in the day, ideal for two or after a walk.

  • L'Opéra de la MerRestaurant

    1.5 km · 18 min walk

    L'Opéra de la Mer is a restaurant 1474 meters away, providing a dining experience by the sea.

    Practical information

    The concierge’s word — For lunch or dinner with a view, L'Opéra de la Mer offers a seaside interlude, ideal for two or after a walk.

  • Popote et JajaRestaurant

    1.7 km · 3 min by car

    Restaurant in La Baule, providing a diverse dining experience in a pleasant setting.

    Practical information

    The concierge’s word — For a relaxed lunch or an easygoing dinner in La Baule, Popote et Jaja offers a tasty break in a pleasant setting.

Around the hotel

Our full La Baule guide

La Baule, an elegant seaside resort on the Côte d'Amour, offers a fine sandy beach and a preserved natural setting.

Read the La Baule guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Castel Marie-Louise?

    Standard check-in is from 3 PM and check-out must be completed by 12 PM, according to the hotel's information and major online distributors.

  • Can I check in early?

    Early check-in may be possible depending on room availability on the day of arrival; the request should be made directly at the reception.

  • Is it possible to request a late departure at Castel Marie-Louise?

    A late departure may be granted upon request, subject to availability, with a possible extra charge depending on the desired time.

  • Can I arrive late in the evening at Castel Marie-Louise if my train is delayed?

    The reception is open 24/7, allowing for evening or night arrivals by notifying the establishment in advance.

Location & Access

  • What is the exact address of the Castel Marie-Louise hotel in La Baule?

    The hotel is located at 1, avenue Andrieu, 44504 La Baule, in a Belle Époque manor facing the bay and in immediate proximity to the beach.

  • How far is the hotel from the city centre of La Baule?

    Castel Marie-Louise is approximately 0.9 km from the centre of La Baule, which is about a fifteen-minute walk according to Booking and the official site.

  • What is the nearest train station to Castel Marie-Louise and how far is it?

    La Baule-Escoublac station is the closest, just a few minutes by car or taxi, with regular connections to Nantes and Paris.

  • Is Castel Marie-Louise located near La Baule beach?

    The main beach of La Baule is about 100 metres from the hotel, accessible in a few minutes on foot, according to booking site indications.

  • What is the distance between the hotel and the airport?

    Nantes Atlantique is the main airport, located approximately 70 to 82 km from the hotel, which is about 1 hour's drive according to hotel and professional sources.

Rooms & Amenities

  • What types of rooms and suites are offered at Castel Marie-Louise?

    The hotel's rooms are available as doubles, twin/doubles, suites, and apartments, with Belle Époque style decor overlooking the park or the ocean.

  • What amenities are available in the rooms at Castel Marie-Louise?

    The rooms are equipped with Wi-Fi, a private bathroom, television, a safe, and toiletries, in accordance with the descriptions from distributors and the Barrière group.

  • Can a baby cot or an extra bed be added in the rooms?

    Most rooms can accommodate a baby cot or an extra bed upon request, limited to one extra bed and one baby cot per room, according to the published conditions.

  • Do some rooms at Castel Marie-Louise have a balcony or guaranteed sea view?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered free of charge throughout the establishment according to the Barrière hotel website and major booking partners.

  • What services are included in the room rate at Castel Marie-Louise?

    Access to the hotel park is included for guests, while some services, such as transfers, laundry, or access to the Royal spa, are offered at an additional cost.

  • Is room service available at Castel Marie-Louise?

    Room service is available 24/7 for meals and drinks, as indicated by the Barrière group.

  • Does Castel Marie-Louise offer a valet parking service?

    Valet service and on-site parking are offered for a daily fee, with vehicle pickup in front of the entrance.

  • Does the hotel have parking?

    The hotel has a paid private parking on site, generally without the need for prior reservation, according to several distributors and professional guides.

Dining

  • What type of breakfast is offered?

    The hotel offers a continental or buffet breakfast, served in the dining room or sometimes in the room, with varied products according to Barrière standards.

  • What is the restaurant at Castel Marie-Louise and what type of cuisine is served there?

    Castel Marie-Louise houses a gourmet restaurant, La Table du Castel, offering refined cuisine in an elegant room with views of the park or the ocean.

  • Can we have meals in the room at Castel Marie-Louise?

    Breakfast, lunch, and dinner can be served in the room via 24-hour room service, with a specific menu.

  • Is the restaurant La Table du Castel currently Michelin-starred?

    Contact the concierge to confirm the details for the day.

Spa & Wellness

  • Does the Castel Marie-Louise hotel have a spa or wellness centre on site?

    Contact the concierge to confirm the details for the day.

  • Can we access the Thalasso & Spa Barrière Le Royal while staying at Castel Marie-Louise?

    Access to the Thalasso & Spa Barrière Le Royal, located nearby, is possible for an additional fee; treatment bookings can be made through the hotel or directly with the Royal.

  • Is there a fitness or sports room accessible to guests of Castel Marie-Louise?

    Contact the concierge to confirm the details for the day.

  • Does the hotel have a swimming pool?

    The hotel does not have its own pool, but access to the Royal's pool or other facilities may be offered for an additional fee depending on the season.

Activities & Leisure

  • What leisure activities are available around Castel Marie-Louise?

    Guests can enjoy the beach just a few metres away, play tennis, engage in water sports, cycling, visit the casino, and enjoy evening entertainment, depending on partners and seasons.

  • Does the hotel offer access to the tennis courts in La Baule?

    One hour of tennis per day per room is sometimes offered in certain packages, according to information from HRS; the exact conditions depend on the rate booked.

  • Are there children's clubs or activities for younger guests near the hotel?

    Children's and teenagers' clubs are offered at other Barrière hotels in La Baule, accessible to guests of Castel Marie-Louise depending on packages and the season.

  • Does the hotel organise guided tours or excursions from La Baule?

    Contact the concierge to confirm the details for the day.

Family & Kids

  • Is the Castel Marie-Louise suitable for a family stay with children?

    Families with children are welcome, with baby beds, extra beds, adapted menus, and access to nearby Barrière children's clubs, depending on age conditions.

  • Are baby beds free at the Castel Marie-Louise?

    A baby bed can generally be added free of charge for a child up to 2 years old, and an extra bed for children up to 12 years old, subject to availability.

  • Does the restaurant at the Castel Marie-Louise offer children's menus?

    Children's menus and high chairs are usually offered at the restaurant, in line with the family standards of the Barrière group.

  • Can we book babysitting services through the Castel Marie-Louise hotel?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Castel Marie-Louise?

    Pets are allowed in the hotel for an additional charge per night per animal, with the obligation to be kept on a leash in the common areas.

  • Are there restrictions regarding the presence of dogs in the hotel's common areas?

    Dogs are not allowed in certain areas, including restaurants, bars, spa, fitness, and children's clubs, except for duly certified assistance dogs.

  • What is the additional charge for bringing a dog to the Castel Marie-Louise?

    A fixed supplement is charged per animal per night, with the exact amount specified at the time of booking or at reception.

  • Does the hotel offer specific services for pets (bowls, beds)?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Castel Marie-Louise accessible to people with reduced mobility?

    Access to common areas includes certain facilities, and the hotel specifies partial accessibility; exact details should be checked with reception according to your needs.

  • Does the hotel have rooms adapted for wheelchair users?

    Contact the concierge to confirm the arrangements for the day.

  • Is the parking at Castel Marie-Louise easily accessible from the hotel entrance?

    The hotel parking spaces are directly adjacent to the building, making access easier for individuals with mobility difficulties.

  • Are facilities such as lifts or ramps available to access the different floors?

    Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are transfers to the airport offered?

    Airport transfers can be arranged for an additional fee, via the hotel’s private services or partners, with prior reservation.

  • What is the hotel’s cancellation policy?

    Cancellation policies vary depending on the rate (flexible, prepaid, special offer); the exact conditions are specified at the time of booking.

  • Are there any local taxes to pay?

    A local tourist tax is generally applied per night and per person, in addition to the room price, as in most establishments in La Baule.

  • What is the average price level for a night at Castel Marie-Louise La Baule?

    Room rates vary depending on the season, room type, and Barrière offers; comparison sites indicate a premium price range for this five-star hotel.

  • What payment methods are accepted at Castel Marie-Louise (cards, cheques, cash)?

    Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the Castel Marie-Louise hotel have an environmental certification or eco-label?

    Please contact the concierge to confirm the arrangements for the day.

  • Are specific waste reduction or recycling actions implemented at the hotel?

    Please contact the concierge to confirm the arrangements for the day.

  • Does Castel Marie-Louise implement measures to limit water and energy consumption?

    Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel prioritise local or seasonal products at the restaurant La Table du Castel?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Castel Marie-Louise

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Nantes airport and Castel Marie-Louise?

    The concierge can organise a private transfer to or from Nantes Atlantique airport or La Baule TGV station, in a sedan or van, with personalised welcome according to your arrival and departure times.

  • What is the best way to get from Paris to Castel Marie-Louise without a car?

    It is recommended to ask the concierge for the necessary schedules and reservations for train or taxi journeys between Paris, Nantes, and La Baule, in order to choose the fastest option according to your arrival time.

  • Can you book a taxi to go to the Barrière casino from the hotel?

    The concierge can book a taxi or VTC at the desired time for your trips to the Barrière casino, other Barrière hotels in La Baule, or the city centre.

  • Is it possible to book a transfer with a child car seat from La Baule station?

    Transfers are made by reservation with the concierge, who can arrange child seats or boosters suitable for your children's ages for journeys from the airport or the station.

  • Can the concierge help me rent a car or bicycles in La Baule?

    The concierge can advise on car or bicycle rentals nearby and make reservations, with delivery of the vehicle directly to the hotel if the provider offers this service.

Restaurant Reservations

  • Can you book a table at the gourmet restaurant La Table du Castel for this evening?

    Reservations are made through the concierge, who can secure a table at La Table du Castel or in other Barrière restaurants in La Baule, taking into account your time constraints.

  • Could you suggest and book a good seafood restaurant near the hotel?

    The concierge can recommend seafood bistros, creperies, or Michelin-starred restaurants in La Baule and the surrounding area, and handle reservations according to your budget and cuisine preferences.

  • Can the concierge organise meals suitable for a gluten-free or vegetarian diet?

    It is recommended to specify your allergies and dietary requirements to the concierge, who will communicate them to the catering teams and suggest suitable external addresses if necessary.

Spa Bookings

  • Can you book a treatment at Thalasso & Spa Barrière Le Royal during my stay at Castel Marie-Louise?

    Treatments are organised through the concierge, who can reserve access to Thalasso & Spa Barrière Le Royal and schedule massages or marine treatments according to available time slots.

  • Can the concierge advise me on a two-day spa/thalasso programme?

    The concierge can guide you to the best time slots to enjoy the thalassotherapy facilities, possibly combining several treatments in the same half-day.

  • Is it possible to arrange a couple's massage with my partner during our weekend?

    Reservations can be made for couple's massages or wellness moments for two at partner establishments, subject to availability and the types of treatments desired.

Excursions & Cultural Visits

  • Can you organise a day trip to Guérande and the salt marshes from the hotel?

    The concierge can suggest excursions to Guérande, the Brière Regional Natural Park, or the ports of Le Croisic and La Turballe, with or without a private guide and transfers included.

  • Can the concierge organise a guided tour of La Baule and its Belle Époque villas?

    It is recommended to contact the concierge to arrange a guided tour of La Baule, including the bay, Belle Époque villas, and the main points of interest accessible on foot from the hotel.

  • Can you book tickets for visits or museums suitable for a family with children?

    The concierge can book tickets for the main sites, museums, or aquariums in the region, and advise on peak times to visit with children.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare flowers, champagne, pastries, or romantic decorations in the room, and suggest tailored experiences to celebrate an anniversary or a marriage proposal.

  • Can the concierge arrange for a personalised cake for a birthday celebrated at the hotel restaurant?

    It is possible to personalise a cake, a message, or a table decoration for a special event, in coordination with the restaurant teams through the concierge.

  • Is it possible to privatise a lounge at Castel Marie-Louise for a small family reception?

    The concierge can assist in privatising a lounge or part of the restaurant, depending on the number of guests and the date, in connection with the hotel's sales department.

Shopping & Luxury Services

  • Can you recommend high-end shopping addresses in La Baule and arrange for assistance?

    The concierge can indicate the best fashion, decor, and lifestyle boutiques in La Baule, and arrange, if needed, a personal shopping service or delivery to the hotel.

  • Can the concierge arrange a hair or makeup appointment before an evening event?

    It is possible to request the concierge to connect with hairdressing, makeup, or beauty services in La Baule, sometimes with in-room service depending on the partners.

  • Can you recommend a wine cellar or organise a private tasting near the hotel?

    The concierge can recommend local wine cellars, wine bars, and gourmet shops, and, depending on the case, assist in organising private tastings or bottle shipments within France.

Family Activities

  • Can you help me register my children for the Barrière clubs and plan their activities?

    The concierge can explain how the nearby Barrière children's clubs operate and guide you towards age-appropriate beach, cycling, or water sports activities.

  • Can the concierge book sailing or surfing lessons for my children during the holidays?

    It is possible to arrange sailing, surfing, or paddle lessons for children and teenagers through partner schools selected by the concierge.

  • Can you suggest family activities to do around La Baule, even if the weather is not good?

    The concierge can propose ideas for cycling trips, nature outings in Brière, or fun activities in case of bad weather, along with maps and practical advice.

Personalized Experiences

  • Is it possible to organise a chic picnic on the beach facing the Castel Marie-Louise?

    The concierge can organise a chic picnic on the beach or in a park, with a basket prepared by the hotel's kitchen and set up according to the weather and local regulations.

  • Can you create a customised programme to discover La Baule in one day from the hotel?

    It is recommended to describe your desires to the concierge, who can design a tailored itinerary combining cycling, restaurants, and visits to discover La Baule in a day.

  • Can the concierge organise a professional photo shoot around the Castel Marie-Louise?

    The concierge can coordinate photography services with a professional photographer in La Baule to capture a stay with family or as a couple around the hotel and the beach.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits