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5★ · Saint-Pée sur Nivelle

L'Auberge Basque

745 vieille, Rte de Saint-Jean-de-Luz, 64310 Saint-Pée-sur-Nivelle, France, Saint-Pée sur Nivelle

4.64.6/5684 reviews · Google rating
  • In the heart of the French Basque Country
  • Relais & Châteaux property
  • Peaceful natural setting in Saint-Pée-sur-Nivelle
  • Cuisine rooted in local produce

Hotel 5-star in Saint-Pée sur Nivelle, in the heart of Saint-Pée sur Nivelle, featuring a natural setting, local gastronomy and Relais & Châteaux.

Where is L’Auberge Basque located in Saint-Pée-sur-Nivelle?

L’Auberge Basque is in Saint-Pée-sur-Nivelle, in the French Basque Country.

The setting is natural and green, with a peaceful atmosphere away from the busier pace of the coast.

Who is the chef at La Table de Cédric Béchade at L’Auberge Basque?

The hotel restaurant, La Table de Cédric Béchade, is led by chef Cédric Béchade.

The cooking focuses on a creative, locavore approach inspired by the French Basque Country.

What kind of cuisine and dining experience does L’Auberge Basque offer?

L’Auberge Basque offers a fine-dining restaurant, a bar and breakfast service.

The signature moment is dinner, built around local produce and a contemporary reading of Basque regional cooking.

A word from the Concierge

L'Auberge Basque through the Concierge's eyes

L'Auberge Basque is located in Saint-Pée sur Nivelle, in the French Basque Country. This 5★ hotel is part of the Relais & Châteaux properties. It blends seamlessly into a natural setting, providing a peaceful retreat for travelers. The region is known for its lush landscapes and culinary traditions.

What sets this property apart is its commitment to local gastronomy and warm ambiance. L'Auberge Basque offers an authentic experience, where guests can enjoy dishes made with local ingredients. The overall atmosphere reflects the charm of the Basque Country, combining comfort and friendliness.

Before visiting, know that L'Auberge Basque is suitable for both couples and families. The setting is perfect for a relaxing stay or a culinary getaway. The spring and summer seasons are particularly enjoyable for outdoor activities in the area.

_My tip from the Concierge: book a table at the restaurant to taste local specialties, the establishment's popularity attracts many food enthusiasts._

Why choose L'Auberge Basque?

L'Auberge Basque is an exceptional address in Saint-Pée sur Nivelle, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of the French Basque Country
  • Relais & Châteaux property
  • Peaceful natural setting in Saint-Pée-sur-Nivelle
  • Cuisine rooted in local produce
  • Warm atmosphere inspired by the Basque Country

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A gastronomic dinner rooted in local produce

    Experiencing L’Auberge Basque often begins at the table. This signature moment highlights what defines the house: cuisine inspired by the French Basque Country and attentive to regional produce. It is the ideal way to understand the property at its most complete, when the atmosphere of the house, the rhythm of service and what arrives on the plate all speak to one another.

    IncontournableReservation required
  • Breakfast overlooking the Basque countryside

    In the morning, the experience takes on a gentler, more contemplative tone. Sitting down to breakfast in the calm of Saint-Pée-sur-Nivelle allows guests to appreciate the true privilege of the setting: a house open to green surroundings, away from the rush. It may seem simple, yet it is a defining moment for settling into the pace of the stay and enjoying the property’s restorative character.

    Included in your stay
  • A village-hopping escape through the Basque Country

    Thanks to its inland setting, L’Auberge Basque makes an excellent base for discovering a more interior Basque Country of rolling roads, characterful villages and shifting landscapes. With the help of the concierge, this experience can become a tailored itinerary designed to balance cultural stops, gourmet pauses and moments of simple contemplation without ever overfilling the day.

    Sur mesureReservation required
  • A gourmet retreat for two

    For travellers seeking time away together, the property is especially well suited to a break centred on calm, dining and the pleasure of taking one’s time. A peaceful arrival, dinner booked in advance, a night in the countryside and a slow morning: this experience captures the spirit of the house. It suits those who prefer quality of time over an overfilled schedule.

    CouplesReservation required
  • A peaceful family stay

    L’Auberge Basque also suits families wishing to discover the Basque Country in a serene setting. The appeal of this experience lies in combining the comfort of a five-star house with the flexibility of a countryside stay in which everyone can find their own rhythm. Between restful time at the hotel and outings nearby, it allows the region to be enjoyed without haste.

    FamilleReservation required
  • A tailored itinerary with the concierge

    The richness of the French Basque Country often benefits from informed guidance. This experience relies on concierge support to shape a coherent stay according to your wishes: discovery of the immediate surroundings, an alternation between countryside and coast, and suggestions of stops suited to your pace. It is a particularly effective way to enjoy the region without wasting time or multiplying unnecessary journeys.

    ConciergeReservation required

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • La Table de Cédric Béchade

    1 Michelin star

    Restaurant

    Chef: Cédric Béchade
    Chef: Cédric Béchade

    Highlights

    • Cuisine créative
    • Une cuisine locavore
    Practical information

    The concierge’s wordAt La Table de Cédric Béchade, come for creative, locavore cuisine, thoughtfully led by Michelin-starred chef Cédric Béchade.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 00:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 745 vieille, Rte de Saint-Jean-de-Luz, 64310 Saint-Pée-sur-Nivelle, France

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 684 reviews

5/5Oliver Gehrig

We’ve been to Auberge Basque several times now, and it somehow gets better every time. There’s always something new or improved, but the warm, welcoming vibe stays the same. The people are genuinely kind, always with…

5/5Margarita Simkina

We loved the Michelin restaurant. Some of the dishes were slightly too unusual / we didn’t grasp but the desserts were a highlight, atmosphere and service were great, too. View is nice.

5/5Julien Danjou (jd)

Regarding the restaurant, it's an excellent Michelin starred restaurant. The atmosphere is delightful, the basque products are really well cooked. We loved everything, every meal was greatly done and well-thought. A…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Euskal Populuaren OroitlekuaHistoric landmark

    584 m · 7 min walk

    Historical site a seven-minute walk away, representing a place of remembrance for Basque culture.

    Practical information

    The concierge’s wordA 7-minute walk away, Euskal Populuaren Oroitlekua offers a quiet pause to connect with Basque memory and culture.

  • Redoute napoléonienne d'IbarartéaHistoric landmark

    2.5 km · 4 min by car

    Ibarartéa Napoleonic redoubt, a historical site to visit, showcasing military architecture from the era.

    Practical information

    The concierge’s wordFor a cultural break, the Redoute napoléonienne d'Ibarartéa offers insight into the military architecture of its time in a setting suited to a მშვიდ stroll.

  • aquariocolorAquarium

    3.0 km · 5 min by car

    Aquarium three kilometers away, providing an exploration of marine life.

    Practical information

    The concierge’s wordIf you’re in the mood for a calm break, aquariocolor is 3 kilometers away and offers a look at marine life, ideal solo or with family.

  • Église Saint-PierreChurch

    3.1 km · 5 min by car

    Church located three kilometers away, a religious building in the area.

    Practical information

    The concierge’s wordFor a peaceful break outside the center, Église Saint-Pierre offers a regional religious landmark, ideal for a short contemplative stop.

  • L'Ecomusée de la Pelote et du Xistera PilotariMuseum

    3.2 km · 5 min by car

    Museum 3.1 km away, dedicated to the history and traditions of Basque pelota.

    Practical information

    The concierge’s wordIf you’re after a cultural break, this museum sheds light on the history and traditions of Basque pelota, ideal for grasping the local spirit.

  • Espace culturel Larreko kulturgunea SENPEREPerforming arts

    3.2 km · 6 min by car

    Performance arts theater located 3.2 km away, dedicated to stage arts and various performances.

    Practical information

    The concierge’s wordFor an evening cultural break, Larreko kulturgunea in Saint-Pée-sur-Nivelle is a venue dedicated to performing arts and a range of performances.

  • Pepita GalerieArt gallery

    3.8 km · 6 min by car

    Art gallery located 3.7 km away, showcasing contemporary works and temporary exhibitions.

    Practical information

    The concierge’s wordFor a cultural break, head to Pepita Galerie to discover contemporary works and temporary exhibitions, ideal if you’re in the mood for a calm moment.

  • Église Notre-Dame-de-l'Assomption de AscainChurch

    3.9 km · 7 min by car

    Church located 3.8 kilometers away, an architectural and historical religious building to explore.

    Practical information

    The concierge’s wordFor a peaceful break, head to Église Notre-Dame-de-l'Assomption de Ascain: its architecture and history make it well suited to a daytime visit.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Piscinespropres.frGarden

    2.0 km · 3 min by car

    Pool cleaning service, useful for maintaining aquatic spaces.

    Practical information

    The concierge’s wordHandy if your stay includes access to a pool area: this pool-cleaning service can make upkeep easier during your time in Saint-Pée-sur-Nivelle.

  • Pont RomainPark

    3.6 km · 6 min by car

    Park located 3,595 meters away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break, head to Pont Romain: a pleasant park for an easy walk and a moment to unwind.

  • Forêt L'eau-End-ZooPark

    4.5 km · 8 min by car

    Park located 4.5 kilometers away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a nature break, head to Forêt L'eau-End-Zoo: a park well suited to a gentle stroll and a relaxing moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is L'Auberge Basque located?

    L'Auberge Basque is located at 745 Vieille Route de Saint-Pée (D307), 64310 Saint-Pée-sur-Nivelle, in the heart of the Basque Country between mountains and coastline.

  • In what environment is L'Auberge Basque located in Saint-Pée-sur-Nivelle?

    L'Auberge Basque is a contemporary Basque house located between Saint-Jean-de-Luz and Saint-Pée-sur-Nivelle, surrounded by greenery and offering views of the mountains.

  • What is the distance between the hotel and the airport?

    L’Auberge Basque is located about half an hour's drive from Biarritz, which corresponds to approximately 20 to 30 km depending on the chosen route.

  • What is the nearest train station to L'Auberge Basque?

    The most convenient train station is that of Saint-Jean-de-Luz or Biarritz, located about thirty minutes' drive away.

  • What is the distance between L'Auberge Basque and the beaches of Saint-Jean-de-Luz?

    L’Auberge Basque is located in the countryside, a few kilometres from the centre of Saint-Pée-sur-Nivelle and about half an hour from the beaches of Saint-Jean-de-Luz.

Rooms & Amenities

  • How many rooms does L'Auberge Basque hotel offer and what style are they decorated in?

    The hotel has 12 rooms with contemporary decor, offering views of the countryside or mountains depending on the category, in a house surrounded by nature.

  • Is internet access available in the rooms of L'Auberge Basque?

    Wi-Fi is provided for guests in the establishment, generally at no extra charge, for both rooms and common areas.

  • What amenities can be found in the rooms of L'Auberge Basque?

    The rooms are equipped with modern amenities, often including a coffee machine, still water, quality bedding, and tasteful decor, according to guest reviews.

  • Do the rooms at L'Auberge Basque have a view of the mountains?

    Some rooms offer a panoramic view of the countryside and the Basque mountains, which is particularly appreciated in customer reviews.

  • How is the overall atmosphere of L'Auberge Basque described by guests?

    The hotel's decor is contemporary and elegant, creating a calm and cocooning atmosphere that guests appreciate.

  • What does L'Auberge Basque look like according to the photos available online?

    The official photos and those from guests show a renovated Basque house, surrounded by greenery, with a terrace, pool, and contemporary restaurant.

Dining

  • Who is the Basque chef at the Table of L'Auberge Basque?

    The head chef is a contemporary Basque chef, leading an author’s table inspired by local produce, awarded a star in the MICHELIN Guide.

  • What are the reviews of the restaurant at L'Auberge Basque?

    The restaurant at L'Auberge Basque has excellent reviews, with ratings around 9.5 to 9.6 out of 10 and comments highlighting the creativity and quality of service.

  • How do guests describe the breakfast at L'Auberge Basque?

    Breakfast is served at the hotel, described by guests as generous and of high quality, with fresh and local products.

  • What type of cuisine is served at the restaurant of L'Auberge Basque?

    La Table de l’Auberge Basque offers Basque and French signature cuisine, with tasting menus and dishes inspired by the local area.

  • What are the indicative prices of the menus at the restaurant of L'Auberge Basque?

    The restaurant menus vary according to the season and concept, including a 'Café Basque' option around 60 € or more gastronomic menus around 138 to 153 € per person excluding drinks.

  • What are the opening days of the restaurant at L'Auberge Basque?

    The restaurant is open every day, for lunch and dinner, according to Gault&Millau information, subject to seasonal changes.

  • What is the 'Café Basque' mentioned in the menus of L'Auberge Basque?

    The Café Basque, mentioned in some reviews, corresponds to a menu formula offered at L'Auberge Basque, available on certain afternoons and evenings.

Arrival & Departure

  • Does the hotel offer private parking for guests?

    Private parking is available on site for guests, noted as one of the advantages of the establishment.

  • What are the check-in and check-out times at L'Auberge Basque?

    The reception welcomes guests for check-in and check-out, with times that may vary depending on the period. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer early arrival or luggage storage before check-in time?

    An early check-in may sometimes be offered depending on room availability on the day. Contact the concierge to confirm the day's arrangements.

  • Can the hotel arrange my transfer between L'Auberge Basque and Biarritz airport?

    Private transfers can generally be arranged through the concierge or local taxis, depending on your flight schedule. Contact the concierge to confirm the arrangements for the day.

Pets

  • Does the hotel allow dogs in the rooms or at the restaurant?

    Pets are accepted on site according to the information from the restaurant and the establishment, possibly with specific conditions.

Spa & Wellness

  • Is there an outdoor or indoor pool at L'Auberge Basque?

    L’Auberge Basque has a heated pool, mentioned as one of the wellness assets of the establishment.

  • Does L'Auberge Basque offer a spa or wellness facilities?

    The establishment is indicated as having a spa or wellness area associated with it, offering a relaxation experience in addition to the pool.

  • Is L'Auberge Basque suitable for a relaxing or romantic stay?

    Reviews mention a calm and relaxing atmosphere, conducive to a relaxing or romantic stay, with views and a natural setting.

Included Services

  • What level of service is offered at L'Auberge Basque?

    As with any charming inn, the service is attentive, personalised, and responsive, which is strongly reflected in guests' reviews.

  • Does L'Auberge Basque offer room service for meals?

    Room service is offered, and it is possible to request takeaway meals from the restaurant, according to guest comments.

  • To which label or hotel chain does L'Auberge Basque belong?

    The hotel is part of the Relais & Châteaux network and has a MICHELIN star for its restaurant, reflecting a high-end positioning.

  • Does L'Auberge Basque operate as both a hotel and a gourmet restaurant?

    L'Auberge Basque offers 4-star hotel accommodation and a Michelin-starred gourmet restaurant, allowing for a combination of stay and culinary experience.

  • What type of welcome and service can be expected at L'Auberge Basque?

    The establishment highlights the quality of service, the attentiveness of the team, and local roots, contributing to a personalised experience.

Billing & Policies

  • What are the price levels for rooms at L'Auberge Basque?

    The accommodation rates vary depending on the season, room category, and Relais & Châteaux offers, with a high-end range for a 4-star hotel.

  • Are reservations at L'Auberge Basque refundable in case of cancellation?

    The cancellation policy depends on the type of rate booked (flexible or non-refundable) and the booking platform. Contact the concierge to confirm the terms of the day.

  • Is the tourist tax included in the displayed room rates?

    A tourist tax is generally applied in the region for each night, to be paid on-site in addition to the room rate. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at L'Auberge Basque?

    Accepted payment methods include major credit cards such as Carte Bleue, Mastercard, and Visa, as well as cheques for the restaurant part.

Accessibility

  • Is L'Auberge Basque suitable for people with reduced mobility?

    The establishment is noted as having disabled access to the restaurant and facilities for people with reduced mobility.

Family & Kids

  • Does L'Auberge Basque offer children's menus?

    Children's menus are indicated at the restaurant, reflecting a particular attention to the meals of younger guests.

  • Does the hotel have rooms suitable for families with children?

    Varied in their layouts, the rooms can accommodate couples or families, depending on the chosen configuration. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What outdoor activities can be practiced around L'Auberge Basque?

    The site is surrounded by nature, offering opportunities for walks and outdoor activities in the Basque Country, close to several typical villages.

  • What are the most appreciated aspects by guests of L'Auberge Basque?

    Online reviews highlight a very high overall satisfaction, with high ratings and positive comments on the cuisine, view, service, and comfort.

Sustainability

  • Does L'Auberge Basque highlight local products in its cuisine?

    The hotel and its restaurant focus on working with Basque products, featuring a signature cuisine that values the local terroir and local suppliers.

  • Is there a sustainability or respect for the local terroir approach at L'Auberge Basque?

    No detailed information is provided on a formal environmental policy, but the regional focus and the use of local products are emphasised.

The Concierge answers — L'Auberge Basque

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Biarritz airport and L'Auberge Basque?

    The concierge can organise a private transfer or taxi from or to Biarritz airport or the Saint-Jean-de-Luz train station according to your schedule and budget. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a taxi to go to Saint-Jean-de-Luz from the hotel?

    The concierge can book a taxi or VTC for your trips to Saint-Jean-de-Luz, Biarritz, or nearby villages, one way or return, depending on your needs.

  • Can you help me plan a driving tour in the Basque Country from the hotel?

    The concierge can suggest driving routes to explore the Basque Country and indicate convenient parking options in the villages and along the coast.

  • Is it possible to use public transport to come to L'Auberge Basque?

    The concierge can check the schedules of regional trains and buses and propose the best combination of public transport to reach or leave L'Auberge Basque.

  • Can you help me rent a car for my entire stay in the Basque Country?

    The concierge can assist with car or van rental with pick-up at the airport or in town and arrange key handover according to your schedule.

Restaurant Reservations

  • Can you reserve a table at the gourmet restaurant of L'Auberge Basque?

    Reservations are made through the concierge, who can organise a table at La Table de l’Auberge Basque and at other gourmet restaurants in the region according to your wishes and availability.

  • Can you suggest and reserve a typical farmhouse inn in the Basque Country?

    The concierge can recommend and book bistros or typical farmhouse inns in the area to experience Basque cuisine in various settings.

  • Is it possible to arrange a special menu at the restaurant for food allergies?

    The concierge can organise a tasting menu tailored to specific dietary restrictions in coordination with the kitchen, subject to availability and prior notice.

  • Can you guarantee a table with a view for dinner at L'Auberge Basque?

    The concierge can reserve a table on the terrace or with a view, subject to availability, and advise on the best times for lunch or dinner.

Spa Bookings

  • Can you arrange a massage during my stay at L'Auberge Basque?

    The concierge can book treatments or massages with local wellness partners or therapists who can come to the hotel, depending on availability.

  • Is it possible to book a full spa day with treatments and pool access?

    The concierge can offer spa day packages that include pool access, treatments, and possible transport to nearby specialised establishments.

  • Can you organise a private yoga session at the hotel?

    The concierge can arrange yoga or relaxation sessions, either individually or in small groups, in partnership with local instructors.

Excursions & Cultural Visits

  • Can you book a guided tour of Saint-Jean-de-Luz departing from the hotel?

    The concierge can organise a guided tour of Saint-Jean-de-Luz or Bayonne with a French or English-speaking guide, including transport if necessary.

  • Can you help me organise a day discovering the Basque villages?

    The concierge can prepare an itinerary to explore iconic Basque villages such as Espelette or Ainhoa, with recommendations for visits and tastings.

  • Is it possible to book tickets for Basque cultural events through the hotel?

    The concierge can recommend cultural activities and local events based on the timing of your stay and manage ticket reservations.

Special Occasions

  • Can you prepare a romantic surprise in the room for an anniversary?

    The concierge can organise romantic room decorations, a bottle, flowers, and personalised touches for an anniversary or a marriage proposal.

  • Is it possible to create a customised menu to celebrate a special event?

    The concierge can coordinate a special dinner with a personalised menu, food and wine pairings, and staging to celebrate a private event.

  • Can you organise a small private reception at L'Auberge Basque?

    The concierge can assist in organising a small family or professional celebration at the hotel, adapting the venue, timings, and catering.

Shopping & Luxury Services

  • Can you recommend places to buy typical Basque products?

    The concierge can recommend gourmet shops and delicatessens to purchase Basque products such as Espelette pepper, ham, or cheeses.

  • Is it possible to organise a shopping session with personalised accompaniment?

    The concierge can book a shopping session with a guide or a personal shopper in the boutiques of Biarritz or Saint-Jean-de-Luz.

  • Can you recommend local artisans for purchasing Basque decorative items?

    The concierge can direct you to local artisan workshops and galleries for the purchase of Basque decorative or art items.

Family Activities

  • Can you suggest activities in the Basque Country suitable for children?

    The concierge can propose activities suitable for children such as beach outings, educational farms, or easy hikes, and assist in organising the logistics.

  • Is it possible to book surf lessons for my family through the hotel?

    The concierge can assist in booking surf or bodyboard lessons for the whole family at nearby beaches, with partner schools.

Personalized Experiences

  • Can you create a personalised programme to explore the Basque Country from L'Auberge Basque?

    The concierge can create a tailored programme combining Basque gastronomy, nature, and culture, according to the duration of your stay and your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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