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5★ · Lexington

Inn at Hastings Park

2027 Massachusetts Ave, Lexington, MA 02421, États-Unis, Lexington

4.64.6/5228 reviews · Google rating
  • Relais & Châteaux member
  • In Lexington, in a peaceful neighbourhood
  • Intimate setting and warm atmosphere
  • Design inspired by local history

Hotel 5-star in Lexington, United States, in the heart of Lexington, featuring Relais & Châteaux affiliation, intimate setting and attentive service.

Where is Inn at Hastings Park in Lexington?

Inn at Hastings Park is in Lexington, in a peaceful area suited to a quieter stay.

Several local sights are also within walking distance, including Lexington Battle Green in about six minutes.

What is Inn at Hastings Park known for?

The property is known for its intimate atmosphere, attentive service and connection to local history.

Its Relais & Châteaux affiliation reflects a carefully maintained level of comfort and a characterful house style.

Where can you eat at Inn at Hastings Park or in Lexington?

The hotel has a restaurant, Town Meeting Bistro, focused on New England fare, as well as a bar and breakfast service.

Depending on the day, you may also consider High Tea, a Sunday champagne brunch, or arrange dining plans with the concierge.

A word from the Concierge

Inn at Hastings Park through the Concierge's eyes

The Inn at Hastings Park is located in Lexington, United States. This 5★ hotel is part of the Relais & Châteaux collection. It sits in a peaceful neighborhood, ideal for relaxation. The property offers a warm and inviting atmosphere, perfect for travelers seeking tranquility. Guests appreciate the intimate setting and attentive service that characterize this hotel.

What distinguishes this hotel is its affiliation with Relais & Châteaux, ensuring a high level of comfort and quality. The Inn at Hastings Park provides an authentic ambiance, with design elements reflecting the local history. Travelers can expect a unique experience where every detail is thoughtfully curated for guest well-being.

Before visiting, note that this hotel is particularly suited for couples and solo travelers. The serene atmosphere promotes relaxation. Spring and autumn are ideal seasons to enjoy the surrounding gardens. Business travelers will also find a conducive environment for focus and productivity.

_My tip from the Concierge: consider booking a local activity to explore Lexington's culture, as spots fill up quickly._

Why choose Inn at Hastings Park?

Inn at Hastings Park is an exceptional address in Lexington, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Relais & Châteaux member
  • In Lexington, in a peaceful neighbourhood
  • Intimate setting and warm atmosphere
  • Design inspired by local history

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A peaceful breakfast in the spirit of the house

    At Inn at Hastings Park, breakfast can feel like far more than the first meal of the day. In an intimate and warm address, it often becomes a quiet ritual, allowing guests to settle into Lexington’s slower rhythm. It is an ideal way to begin the stay gently, before a historical walk or a day of meetings.

    SignatureIncluded in your stay
  • Historical walk through Lexington

    The hotel’s setting naturally lends itself to discovering Lexington on foot and exploring its heritage. With the help of the concierge, guests can arrange a tailored route around emblematic sites, residential streets and the town’s most evocative viewpoints. It is an elegant way to approach American history without haste, in keeping with the spirit of the property.

    Reservation required
  • A seasonal New England escape

    Whether in luminous spring or richly coloured autumn, Inn at Hastings Park makes an especially pleasant base for experiencing Lexington through the seasons. This experience turns the hotel into an anchor point for exploring the surroundings, enjoying gardens and walks, then returning in the evening to the enveloping comfort of a house with character. It is a stay designed for travellers who journey as much for atmosphere as for destination.

    Idéal au printemps et en automneIncluded in your stay
  • A couples’ stay in a peaceful neighbourhood

    The property is particularly well suited to couples seeking a calm setting away from impersonal large hotels. Between the warm atmosphere, attentive service and Lexington’s gentle residential character, the experience favours conversation, rest and the simple pleasures of a well-paced stay. It is a fitting option for a long weekend or a romantic interlude without unnecessary theatrics.

    Included in your stay
  • Tailored concierge assistance around the clock

    The 24-hour concierge turns a comfortable stay into one that feels genuinely seamless. Whether arranging a local activity, suggesting an itinerary, assisting with logistics or simply advising on timing, the service offers a more nuanced way of experiencing Lexington and its surroundings. It suits leisure travellers as much as business guests wishing to make the most of their time without sacrificing quality.

    24h/24Reservation required
  • An inspiring solo retreat

    Thanks to its intimate scale and serene setting, Inn at Hastings Park is especially well suited to solo stays. Guests come here to read, work occasionally, walk through Lexington or simply rediscover a calmer relationship with time. Service available around the clock and the reassuring atmosphere of a house-like property strengthen the feeling of an address designed for fully inhabiting one’s stay.

    Included in your stay

Restaurants & bars

4 on-site dining venues.

  • Town Meeting Bistro

    Restaurant

    Chef: Cory Williams
    Chef: Cory Williams

    Highlights

    • New England fare
    • the bounty of New England served at our Town Meeting Bistro restaurant
    Practical information

    The concierge’s wordAt Town Meeting Bistro, let Cory Williams guide you through honest New England fare, shaped by the region’s finest seasonal bounty.

  • High Tea & Champagne Brunch

    Highlights

    • traditional High Tea, our Sunday champagne brunch
    Practical information

    The concierge’s wordIf you’re undecided, book here for a traditional High Tea, or go for the Sunday champagne brunch for a more festive moment.

  • Culinary Garden

    Highlights

    • unforgettable dining experiences in the private Culinary Garden
    Practical information

    The concierge’s wordIf you want a truly special moment, book Culinary Garden for an unforgettable dining experience in its private setting.

  • Taittinger Pavilion

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Any cancellation from time of booking up to 14 days prior to arrival before 6pm is subject to a 75USD administration fee.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2027 Massachusetts Ave, Lexington, MA 02421, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 228 reviews

3/5alex cedeno

This is for the igloo reservation not the hotel itself. Just want to state that the food and service were good, Judy was amazing. However the buffet portion is small with a selection raw oysters, shrimp, bagels fruits…

4/5Michael Kinsella

Didn't stay at the inn. Met for dinner who were in town for a wedding. Nice building, updated yet traditional New England. Food was good, service was good. Would recommend to visitors.

1/5ESA

Dinner at the Inn's main restaurant was terrible. The oysters came without their sauce or lemon; the steak tartare was abominable and left me vomiting and with diarrhea all night; the char was bland and dry; and the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Grace Chapel LexingtonChurch

    169 m · 2 min walk

    Religious building two minutes' walk away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordA 2-minute walk away, Grace Chapel Lexington offers a quiet pause for prayer or meditation, ideal between appointments or at the start of the day.

  • Lexington Battle GreenHistoric place

    470 m · 6 min walk

    Historical site a six-minute walk away, known for its role in the beginning of the American Revolution.

    Practical information

    The concierge’s wordA 6-minute walk away, Lexington Battle Green makes a thoughtful historical pause in the morning or late afternoon if you enjoy walking and taking your time.

  • Temple IsaiahSynagogue

    709 m · 9 min walk

    Synagogue a nine-minute walk away, a place of worship and gathering for the Jewish community.

    Practical information

    The concierge’s wordA 9-minute walk away, Temple Isaiah offers a peaceful pause for reflection or to get a sense of the local Jewish community.

  • Galaray HouseArt gallery

    851 m · 10 min walk

    Art gallery to visit, featuring a variety of exhibitions and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in Lexington, head to Galaray House: an art gallery ideal for seeing exhibitions and getting a feel for the city’s cultural events.

  • Isaac Harris Cary Memorial BuildingHistoric place

    1.1 km · 13 min walk

    Historical site located 1,067 meters away, representing a point of cultural interest.

    Practical information

    The concierge’s wordFor a cultural break in Lexington, the Isaac Harris Cary Memorial Building lends itself well to a quiet stroll around a historic site.

  • Scottish Rite Masonic Museum & LibraryTourist attraction

    2.3 km · 4 min by car

    History museum 2323 meters away, featuring exhibits on Masonic and cultural history.

    Practical information

    The concierge’s wordFor a cultural break in Lexington, this history museum suits a visit if you're interested in Masonic and cultural history.

  • Chinese Bible Church of Greater BostonChurch

    3.1 km · 5 min by car

    Religious building located 3,121 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a quiet pause in Lexington, Chinese Bible Church of Greater Boston offers a setting suited to prayer and meditation.

  • Temple EmunahSynagogue

    3.3 km · 6 min by car

    Synagogue located 3,280 meters away, a place of worship and gathering for the community.

    Practical information

    The concierge’s wordIf you're looking for a quiet moment or a community touchpoint in Lexington, Temple Emunah offers a peaceful pause connected to local life.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hastings ParkPark

    213 m · 3 min walk

    Park three minutes' walk away, ideal for strolling and enjoying nature.

    Practical information

    The concierge’s wordA 3-minute walk away, Hastings Park is perfect for a nature break between plans or a quiet stroll at any time of day.

  • Lincoln ParkPark

    819 m · 10 min walk

    Lincoln Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Lexington, head to Lincoln Park if you’re in the mood for an easy stroll among green spaces and walking paths.

  • Graverson PlaygroundPark

    4.2 km · 7 min by car

    Graverson Playground, a park providing green spaces for relaxation and enjoying nature.

    Practical information

    The concierge’s wordFor a green break in Lexington, Graverson Playground works well for a quiet moment or a pause with children.

  • Reservoir BeachPark

    4.6 km · 8 min by car

    Reservoir Beach, a park providing a natural space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green escape, head to Reservoir Beach when you feel like slowing down and simply enjoying nature.

  • Mary Cummings ParkPark

    4.6 km · 8 min by car

    Mary Cummings Park, a park providing green spaces for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break, head to Mary Cummings Park if you feel like a gentle walk or simply unwinding.

  • Ocean State Job LotGarden

    4.6 km · 8 min by car

    Discount store 4.6 km away, offering a variety of products at reduced prices.

    Practical information

    The concierge’s wordFor a practical stop in Lexington, Ocean State Job Lot is a simple option if you're looking for discounted garden items.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Does the hotel have parking?

    The establishment offers private parking on site according to reviews published by travellers. It is recommended to check with the hotel to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    The hotel is located in Lexington, approximately 15 miles from Boston and 0.7 miles from the centre of Lexington. For the airport, the exact distance depends on the airport used and should be confirmed by the concierge.

  • Are airport transfers offered?

    Private transfers can be requested through the concierge, but this service does not appear to be systematically included. Advance booking is necessary to confirm availability and pricing.

  • Where is Inn at Hastings Park located in Lexington?

    The hotel is located in Lexington, Massachusetts, in the historic Hastings Park area. It is described as being close to the centre of Lexington and about 15 miles from Boston.

  • What is the address of the hotel?

    The address provided by sources is 2027 Massachusetts Avenue, Lexington, MA, USA. The hotel is also described as being a short walk from Lexington Battle Green.

  • How do I get to the hotel from Boston?

    Transport and journeys should be organised according to the desired times and the availability of providers. The concierge can check for a transfer, a driver, or a car with pick-up.

  • Is the hotel convenient for a short stay in Lexington?

    The concierge can offer solutions tailored to short business stays or leisure trips. The most useful services are transport, dining, and itinerary organisation.

Dining

  • What type of breakfast is offered?

    Breakfast is served at the Town Meeting Bistro, with both savoury and sweet options including à la carte dishes on weekends. Reviews also mention a highly appreciated breakfast service.

  • Does the hotel have a restaurant on site?

    The on-site restaurant is Town Meeting Bistro, the only restaurant mentioned by Booking.com. It is associated with the hotel's dining offerings and weekend brunches.

  • Can we have brunch at the hotel on weekends?

    The Town Meeting Bistro serves an à la carte brunch on Saturdays and Sundays according to published sources. Reservations are required for brunch.

  • What style of cuisine does the hotel restaurant serve?

    The Town Meeting Bistro offers bistro-style cuisine with a strong local and gastronomic identity. Reviews mention quality dishes and signature drinks.

  • Are there private dinners or special menus at the hotel?

    The hotel is associated with private culinary experiences in the Culinary Garden and seasonal menus. Groups can book meals with a minimum spend.

  • Is room service available?

    Room service is not detailed in the consulted sources. Availability should be confirmed according to the schedule and configuration of the stay.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel according to booking platforms and customer reviews. Internet service is part of the amenities commonly cited by travellers.

  • Does the hotel have a pool?

    No pool is mentioned among the available amenities of the hotel. The listed services mainly highlight the restaurant, fitness centre, and outdoor activities.

  • What room services are offered during the stay?

    Daily housekeeping and evening turndown service are mentioned by travellers in their reviews. These services contribute to the high-end hotel experience.

  • Can I leave my luggage before check-in or after check-out?

    A luggage service is generally offered by the establishment, according to the practices of hotels in this category. The concierge should confirm the drop-off and pick-up times.

  • What makes the Inn at Hastings Park special?

    The hotel is often described as a charming historical address in the centre of Lexington. Its positioning combines boutique luxury, heritage, and culinary experience.

  • Why are the reviews good for the Inn at Hastings Park?

    The establishment is considered a historic boutique hotel in Lexington and a Relais & Châteaux address in the Boston area. Reviews highlight the welcome, the cuisine, and the unique atmosphere.

  • Does the hotel resemble a large chain hotel?

    The hotel was not designed as a large leisure resort, but as a charming address focused on hospitality and gastronomy. The spaces are more intimate than those of a classic chain hotel.

Pets

  • Are pets allowed at Inn at Hastings Park?

    Pets are accepted at Inn at Hastings Park under certain conditions of stay. It is advisable to confirm any applicable fees and rules before arrival.

  • Are there additional fees for pets?

    Pets are allowed, subject to the rules set by the establishment. Any fees and restrictions must be confirmed prior to arrival.

  • Do all room categories accept pets?

    A stay with a pet requires checking the applicable conditions for the reserved room. The suitable room categories may vary.

Arrival & Departure

  • Can I check in early?

    Standard check-in begins at 4:00 PM according to the Booking.com listing. For an early arrival, the concierge must confirm availability for the day.

  • What time do you have to check out of the room?

    Check-out is until 12:00 according to Booking.com. A late check-out depends on the hotel's availability and must be confirmed in advance.

  • What time is check-in at the hotel?

    Check-in is stated from 16:00 on the Booking.com listing. An earlier arrival depends on the day's availability and the establishment's agreement.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the type of booking and the channel used. The rate chosen at the time of booking specifies the applicable rules.

  • Are there any occupancy taxes to pay?

    Local taxes and potential fees may apply depending on the rate booked and the regulations in force. The exact amount is indicated at the time of booking or should be confirmed by the establishment.

  • What payment methods are accepted?

    Payment follows the conditions of the rate and the booking channel used. Accepted payment methods should be verified at the time of booking.

  • Is a security deposit required upon arrival?

    The security deposit depends on the policy applied to the reservation. Any holds or pre-authorisations are outlined in the conditions of the chosen rate.

  • Does the hotel host weddings or private events?

    Event stays and weddings are offered in a high-end boutique setting. Packages, capacities, and privatisations should be confirmed directly with the hotel.

Rooms & Amenities

  • How many rooms and suites does the hotel have?

    The hotel has 22 rooms and suites spread across several historic buildings, including The Main House, The Mulliken House, and The Barn. The accommodations are described as unique, elegant, and well-equipped.

  • What are the rooms like at Inn at Hastings Park?

    The rooms are described as offering a modern and luxurious style, with different amenities depending on the building. Travellers mention comfortable beds, quality linens, and tasteful decor.

  • Are the rooms well-equipped for a high-end stay?

    The rooms feature high-end comfort amenities, including quality linens and premium services. Reviews also highlight quiet and well-decorated rooms.

  • Is there a minibar or mini-fridge in the rooms?

    The rooms do not feature a minibar mentioned as standard in the consulted sources. The presence of a mini-fridge or similar amenities should be verified according to the reserved category.

Activities & Leisure

  • Is there a gym on site?

    A fitness centre is offered among the activities and services of the hotel. Guests can also enjoy walks, bikes, and cooking classes subject to availability.

  • What activities can we do at the hotel or nearby?

    The hotel offers activities such as walking, guided walking tours, cycling, bicycle rentals, nearby golf, and cooking classes. Some activities may incur fees.

  • Are there sports facilities on site?

    Tennis courts or a swimming pool are not mentioned among the activities listed by the consulted sources. The most cited options remain walking, cycling, and culinary experiences.

  • What can be visited on foot from the hotel?

    The proximity to Lexington Battle Green and historical sites makes it a good starting point for visiting the city. Exact distances to each site should be confirmed according to the chosen itinerary.

Spa & Wellness

  • Does the hotel have a full spa?

    No full spa is mentioned in the main amenities of the establishment. The hotel focuses more on occasional wellness experiences and relaxation services upon request.

  • Can we book a wellness treatment during our stay?

    Occasional wellness services can be arranged through the concierge or local partners. Requests must be tailored to the date and availability of providers.

Family & Kids

  • Is the hotel suitable for a family stay?

    The establishment is suitable for couple stays, but family configurations depend on the type of room booked. It is advisable to confirm bedding options with the hotel before booking.

  • Does the hotel provide facilities for children?

    No structured children's services are highlighted in the consulted sources. Specific family needs should be checked directly with the establishment.

  • Can children stay at the hotel?

    Children are accepted according to the booking conditions of the chosen room. Specific terms must be confirmed at the time of booking.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel has accessible facilities, but the exact details of the accessible amenities are not uniformly presented in the sources. The concierge must confirm the adapted rooms and access on the day.

  • Are there accessible rooms?

    Accessibility features must be confirmed directly with the hotel for the reserved room. Specific needs may include an elevator, step-free access, or an adapted bathroom.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel is committed to a historic luxury approach and heritage restoration, but specific environmental details are not uniformly published. The concierge must confirm the current sustainable practices.

  • Does the hotel recycle or limit single-use plastics?

    Sustainable actions may include resource management, waste reduction, and responsible purchasing according to the establishment's standards. Exact measures must be confirmed with the hotel.

  • Does the restaurant prioritise local products?

    The dining experience highlights seasonal products and cuisine, aligning with a local approach. However, sourcing practices should be confirmed by the establishment.

The Concierge answers — Inn at Hastings Park

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the hotel?

    The concierge can arrange a private transfer to Boston or the airport of your choice, subject to availability. The request must be made in advance to confirm the vehicle and the rate.

  • Is it possible to book a chauffeur-driven car for an evening in Boston?

    The concierge can book a chauffeur for your travels in Lexington, Boston, or the surrounding areas. The service can be tailored to your desired schedule and level of service.

  • How do I get to the hotel from the nearest train station?

    It is recommended to inform the concierge of your train schedule so that the most convenient option can be proposed. A transport solution can then be coordinated from the station.

Restaurant Reservations

  • Can you book a fine dining dinner for tonight?

    The concierge can request a table at the Town Meeting Bistro or another location in Lexington according to your preferences. Last-minute requests depend on the availability of the day.

  • Where can one dine near the hotel with a romantic atmosphere?

    Reservations are made based on the desired time and number of guests. The concierge can also suggest restaurants suitable for a dinner for two or for families.

  • Is it possible to book a brunch for a private group?

    The concierge can arrange a reservation for a private lunch, brunch, or group meal. Special menus must be confirmed directly with the establishment concerned.

Spa Bookings

  • Can you arrange an in-room massage or one nearby the hotel?

    The concierge can check available slots for wellness treatments with local partners. The timings and services vary depending on the requested date.

  • What wellness treatments can be booked during the stay?

    Reservations for treatments are made according to the availability of partner practitioners. The concierge can offer a selection of massages, facial treatments, or relaxation rituals.

Excursions & Cultural Visits

  • Can you arrange a cultural tour of Lexington?

    The concierge can organise a guided tour of the historical sites of Lexington and the surrounding areas. The tours may include locations related to local revolutionary history.

  • What half-day excursions are possible from the hotel?

    It is recommended to specify your interests to tailor the outing. The concierge can then suggest an excursion to Boston, its museums, or its historic districts.

  • Can a tour themed around the American Revolution be booked?

    The concierge can assist in planning a historical tour related to Lexington and the iconic sites in the area. The exact itinerary depends on the available time and desired pace.

Special Occasions

  • Can a birthday surprise be prepared in the room?

    The concierge can coordinate room decorations, flowers, or a personalised surprise. Items should be requested in advance to ensure preparation.

  • Is it possible to organise a marriage proposal at the hotel?

    Celebration requests can include champagne, pastries, flowers, or a romantic setup. The concierge tailors the preparation to the occasion and the availability of suppliers.

  • How can a romantic gesture be organised for a wedding anniversary?

    The concierge can coordinate a cake, a bouquet, or a special gesture for a couple's stay. Requests should be submitted early enough for validation.

Shopping & Luxury Services

  • Where can luxury shopping be done near the hotel?

    The concierge can recommend high-end boutiques in Lexington or Boston based on your desired style. A transport service can be added if necessary.

  • Can flowers or a luxury gift be delivered to the hotel?

    The concierge can direct you to florists, jewellers, or premium gift shops in the area. Opening hours and preparation times vary by establishment.

  • Where can a nice gift shop be found nearby?

    A recommendation for last-minute shopping can be requested. The concierge can identify the best addresses based on the desired product and available time.

Family Activities

  • What family activities are recommended around the hotel?

    The concierge can suggest child-friendly activities in Lexington and around Boston. Proposals vary based on the children's ages and the weather.

  • Can you suggest an outing with children nearby?

    The concierge can organise a simple and accessible outing for a stay with children. Interactive museums, walks, and short visits are often preferred.

  • Are there activities suitable for young children?

    It is recommended to indicate the children's ages to obtain suitable ideas. The concierge can then suggest calm or more active leisure activities based on the family.

Personalized Experiences

  • Can you create a tailored programme for a weekend in Lexington?

    The concierge can build a customised programme according to your tastes, budget, and length of stay. Experiences can combine gastronomy, culture, and relaxation.

  • How can a fully personalised stay be organised?

    Personalised requests are best organised with sufficient notice. The concierge can coordinate restaurants, transport, tours, and special touches into a single itinerary.

  • Can a private exclusive experience be booked in the area?

    The concierge can suggest a private experience based on your traveller profile, such as history, gastronomy, or nature. The selection depends on local availability and the season.

  • Can you coordinate multiple activities in the same day?

    It is recommended to detail your expectations to receive an accurate proposal. The concierge can then group several services into the same day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits