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5★ · Firenze

Il Tornabuoni

Firenze

4.54.5/5573 reviews · Google rating

Hotel 5-star in Firenze, in the heart of Firenze, featuring breakfast over Florence’s rooftops, sunset aperitivo and tailored concierge guidance.

Where is Il Tornabuoni located in Florence?

Il Tornabuoni is in the heart of Florence, on Via Tornabuoni, within the historic centre.

This location makes it easy to reach major Renaissance landmarks on foot and return to the hotel easily during the day.

What budget should you expect for a night at Il Tornabuoni in Florence?

Rates vary depending on the season, your dates and the room category selected.

For an accurate budget, it is best to check your exact dates or contact the Concierge before booking.

Which area should you choose in Florence if you want to explore on foot?

The historic centre is the most practical choice for a stay focused on exploring on foot.

From Il Tornabuoni, museums, squares and shopping streets are easy to reach, with the convenience of a central address.

A word from the Concierge

Il Tornabuoni through the Concierge's eyes

Il Tornabuoni hotel is located in the heart of Florence, Italy. This 5★ hotel offers a refined setting, perfect for discovering the city's cultural wealth. Close to major attractions, it allows easy exploration of Renaissance wonders. The central location makes it a preferred choice for travelers. What sets Il Tornabuoni apart is its elegant ambiance and attentive service. Guests appreciate the blend of modern comfort and historical charm. The overall atmosphere invites relaxation after a day of sightseeing. Clients can expect a warm welcome and quality facilities. Before visiting, know that this hotel suits both couples and business travelers. The proximity to points of interest makes it a wise choice for romantic or professional stays. The ideal seasons to visit Florence are spring and autumn, when the weather is mild. _My tip from the Concierge:_ book in advance to secure your stay, especially during the peak tourist season.

Why choose Il Tornabuoni?

Il Tornabuoni is an exceptional address in Firenze, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the rooftops of Florence

    Beginning the day above the city immediately changes the tone of a stay. Breakfast taken in a setting open to rooftops, bell towers and morning light offers a calm way into Florence before the intensity of sightseeing. It may seem simple, yet it is one of the clearest expressions of the local art of living.

    Vue urbaineIncluded in your stay
  • Sunset aperitivo over Florence

    At the end of the day, when the stone warms and the lines of the historic centre soften, an aperitivo served above the city becomes one of the stay’s quiet highlights. The moment is less about spectacle than contemplation: watching Florence slow down, settling into a gentler rhythm, and extending the day without forcing it.

    À l’heure doréeReservation required
  • Private walk through the historic centre

    From Via de’ Tornabuoni, Florence can be approached on foot with greater subtlety than a purely monumental route allows. A private walk links major landmarks with quieter streets, sheds light on the history of palaces and squares, and reveals the city as a living whole rather than a sequence of famous images.

    CultureReservation required
  • A restorative return after the museums

    One of the true signatures of a central address is the ability to pause the day without breaking it. After the Uffizi, the Duomo or a long walk towards the Oltrarno, returning to the hotel for time in the room, a coffee or a moment of quiet restores a sense of breathing space that is rare in such a dense city.

    Included in your stay
  • Tailored concierge guidance for a different Florence

    The value of good concierge guidance in Florence lies in simplifying the city without flattening it. Securing the right timings, suggesting smoother itineraries, recommending a table suited to the district and the hour: this tailored service helps avoid overload and opens the way to a more personal, more considered experience of the historic centre.

    Sur mesureReservation required
  • A romantic stay on Via Tornabuoni

    For couples, the address offers a particularly fluid setting: setting out on foot towards bridges and squares, returning easily to the hotel during the day, dining in the centre, and walking in the evening when Florence regains a quieter elegance. It is not a demonstrative kind of romance, but a distinctly Florentine way of sharing the city at its most graceful moments.

    Pour les couplesIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to room type (rate).

Pets

Pets are welcome at no extra charge.

Pet friendly

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.5 / 5 · 573 reviews

4/5Megan Filkins

Excellent stay at this hotel. The main selling point is the location - incredibly central and walkable from most of Florence yet calm, quiet and an oasis away from the bustling streets. Service was fantastic from the…

5/5Eric Labardini

We had an amazing experience at Il Tornabuoni! The staff are all extremely helpful and friendly. We booked a junior suite but they upgraded us to one of the nicest rooms we've ever stayed in. 15th century frescoes on…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Il Tornabuoni?

    Check-in is generally possible from 15:00 and check-out must be completed before 12:00, subject to the policies in place at Il Tornabuoni.

  • Can I check in early?

    Early check-in may be granted depending on availability on the day; it is recommended to inform the hotel in advance to make the request.

  • Does the hotel offer a late check-out service and under what conditions?

    A late departure may sometimes be offered depending on occupancy, with or without an additional charge; the request must be made at the reception during the stay.

  • Can the hotel hold my luggage before arrival or after departure?

    Luggage can generally be stored by the reception before check-in or after check-out to enjoy the city freely.

  • Are transfers to the airport offered?

    Private transfers to the airport can be arranged upon request through the concierge, in addition to public taxis available in Florence.

Location & Access

  • Where is Il Tornabuoni hotel located in Florence?

    The hotel is located at Via de’ Tornabuoni 3, right in the centre of Florence, approximately 300 metres from the historic heart and a stone's throw from the Arno.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 5 km from Florence Peretola Airport, which is about 20 minutes by car depending on traffic.

  • How far is Santa Maria Novella train station from Il Tornabuoni?

    Firenze Santa Maria Novella station is located about 10 to 15 minutes on foot or a few minutes by taxi from the hotel, in the centre of Florence.

  • Is the hotel access located in a limited traffic zone (ZTL) and how can I access it by car?

    The hotel is situated in a limited traffic zone (ZTL) of the historic centre; vehicle access is regulated and it is advisable to check the access conditions before arrival.

  • Does the hotel have parking?

    A valet service with paid parking is offered, with a daily rate of approximately €40 per day, according to the chain's information.

Rooms & Amenities

  • What types of rooms and suites are available at Il Tornabuoni?

    The hotel offers double rooms, twin rooms, triple rooms, and suites, some of which are suitable for families, located in a renovated historic building.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with air conditioning, minibar, safe, tea/coffee service, bathroom with bathtub or shower, and housekeeping service.

  • Do the rooms have a stocked minibar?

    The rooms generally have a minibar with a selection of drinks, some of which may be chargeable according to the hotel's pricing policy.

  • Is it possible to book a room with a terrace or city view?

    Some suites offer a terrace or panoramic view of the rooftops of Florence; this type of room is subject to availability and the category booked.

Included Services

  • Is Wi-Fi available in the hotel?

    High-speed wireless Internet access is included and available for free throughout the hotel, in rooms and common areas.

  • What type of breakfast is offered?

    The breakfast offered is continental, Italian, American, with gluten-free options, served in a buffet style and sometimes à la carte depending on the season.

  • Does the hotel have a gym or fitness centre?

    A fitness centre is available for guests, allowing them to exercise during their stay, with access generally reserved for residents.

  • What concierge services are available at Il Tornabuoni?

    A concierge service is offered to assist with restaurant reservations, transfers, excursions, museum tickets, and other personalised services.

Dining

  • What dining options are available within the hotel?

    The hotel features at least one on-site restaurant offering local and international cuisine, as well as a bar or lounge area for cocktails.

  • Is breakfast included in the room rate?

    Breakfast can be served in a designated area, and some rates include the meal; it is recommended to check if breakfast is included when booking.

  • Does the hotel have a bar or rooftop for drinks?

    A bar, sometimes on a rooftop terrace or indoors, serves cocktails, Tuscan wines, and snacks in an elegant atmosphere.

  • Is room service offered?

    Room service is available, allowing you to order dishes and drinks directly to your room according to the menu and current hours.

Spa & Wellness

  • Does the establishment have a spa or a complete wellness area?

    The hotel does not report the presence of a spa or an indoor pool; however, a fitness centre is available for guests.

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool, either indoor or outdoor, according to the available information.

  • Can massages or wellness treatments be booked through the hotel?

    Massage or wellness services may be offered through external partners or upon request; it is advisable to check availability before arrival. Contact the concierge to confirm the arrangements for the day.

  • What fitness and wellness facilities are available for guests?

    A gym is accessible, allowing for fitness sessions during your stay; hours and equipment may vary according to the season. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Can bicycles be rented or bike rides organised from Il Tornabuoni?

    The hotel may offer bicycle rentals or associated services through its partners, allowing you to explore Florence actively.

  • What major tourist attractions are located near the hotel?

    Due to its central location, the hotel is within walking distance of major sites, such as the Duomo, the Uffizi Gallery, and the Ponte Vecchio.

  • Can the hotel assist in organising excursions or guided tours in Tuscany?

    Guided tours, excursions in Tuscany, or wine tastings can be organised by the concierge with local providers.

  • Is there a terrace or rooftop to relax at the end of the day?

    The rooftop or terrace of the hotel allows, depending on the season, to enjoy a view over the rooftops of Florence for an aperitif or a moment of relaxation.

Family & Kids

  • Does the hotel offer family rooms or connecting rooms for stays with children?

    Family rooms and some suites can accommodate multiple people, offering configurations suitable for family stays.

  • Is a babysitting service available at Il Tornabuoni?

    Childcare or babysitting services can be arranged through external providers upon request. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide baby cots or infant equipment?

    Baby cots can generally be provided upon prior request, depending on the room category and subject to availability.

  • Are there spaces or activities dedicated to children in the hotel?

    Play areas and children's activities are not mentioned on site; however, the concierge can direct you to family activities in the city.

Pets

  • Are pets allowed at Il Tornabuoni?

    Pets are allowed in the hotel, with a daily supplement of 40 € per day and a maximum weight of 15 kg per animal.

  • Are there weight or size restrictions for pets?

    Only small pets up to 15 kg appear to be accepted; it is advisable to specify the size and breed when booking.

  • Is there an extra charge for staying with a pet at the hotel?

    A cleaning or stay supplement is applied for pets, indicated at 40 € per day according to the chain's information.

Accessibility

  • Is the establishment suitable for people with reduced mobility?

    The hotel states its commitment to providing equitable access for people with disabilities, including adapted facilities and services as far as possible.

  • Are there specially adapted rooms for wheelchair users?

    Rooms accessible to disabled guests may be available; the number and specific facilities are not publicly detailed. Please contact the concierge to confirm the arrangements for the day.

  • Are the common areas (restaurant, bar, reception) easily accessible for people with reduced mobility?

    Common areas, such as the restaurants and reception, are generally accessible via lift or ramps, with the hotel being renovated with attention to accessibility.

Billing & Policies

  • What is the hotel's cancellation policy?

    Il Tornabuoni is part of The Unbound Collection by Hyatt and applies varying guarantee, prepayment, and cancellation policies depending on the rate booked.

  • What payment methods and guarantee conditions are accepted for the reservation?

    A valid credit card is generally required to guarantee the reservation, with some offers possibly requiring a non-refundable prepayment.

  • Are there any tourist taxes to pay?

    A municipal tourist tax is due per person per night for stays in Florence, with the amount varying according to the accommodation category and local regulations.

  • What are the conditions for modifying or cancelling my stay without charge?

    Cancellation conditions vary between flexible and non-refundable rates; modification and cancellation deadlines are specified at the time of booking on the website or through the agency.

Sustainability

  • Does the Il Tornabuoni hotel implement sustainable development actions?

    As the hotel is part of a large international chain, some sustainability initiatives may be in place, such as reducing plastics and linen reuse programmes.

  • What measures are taken to limit water and energy consumption?

    Practices such as reusing towels, raising awareness about energy conservation, and responsible waste management may be encouraged at the establishment.

  • Does the hotel prioritise local or eco-friendly products for its services?

    The products used in the rooms and restaurant may include local or eco-responsible references, in line with the standards of the international hotel chain.

  • Can an electric vehicle be charged at the hotel or in the immediate vicinity?

    Charging stations for electric vehicles are not explicitly mentioned among the available services. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Il Tornabuoni

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for my arrival or departure at Il Tornabuoni?

    The concierge can organise a private transfer by car or minivan between Il Tornabuoni and Florence Peretola Airport, located about 5 km away, as well as to Pisa or other Tuscan destinations, with prior reservation.

  • Is it possible to have a private chauffeur for my entire stay in Florence?

    The concierge can book a private chauffeur by the hour or for the day for your travels in Florence, vineyard visits, or transfers to other Tuscan cities, with vehicles of different ranges.

  • Can you help me organise my transfers between the hotel and the train stations in Florence?

    The concierge can provide information on the Firenze Santa Maria Novella and Campo di Marte stations and arrange transfers to or from these stations by taxi or private car, according to your train schedules.

  • Can you tell me where to park my car near the hotel despite the ZTL?

    It is recommended to ask the concierge for the best parking option or valet service nearby, as the streets in the historic centre have limited access and are under ZTL control.

  • Can the concierge arrange a bike rental to visit Florence?

    The concierge can book bikes or electric bikes through partner rental services, allowing you to explore the historic centre while respecting pedestrian zones.

Restaurant Reservations

  • Can you book me a table at the best traditional restaurants in Florence for the evening?

    Reservations are made through the concierge, who can secure a table at traditional trattorias, gourmet restaurants, or trendy spots near the Duomo, Uffizi, or Oltrarno.

  • Can you recommend and book a gourmet restaurant with a Tuscan tasting menu?

    The concierge can suggest venues offering Tuscan tasting menus, food and wine pairings, and wine experiences in the city centre or in the surrounding hills, with advance reservation recommended.

  • Is it possible to book a restaurant suitable for a gluten-free or vegetarian diet?

    The concierge can direct you to restaurants that cater to gluten-free, vegetarian, or vegan diets and handle the reservations while specifying your dietary restrictions.

  • Can you organise a romantic dinner with a view of Florence?

    The concierge can arrange a romantic dinner on a rooftop or panoramic terrace, either at the hotel depending on the season or at partner establishments with views over the rooftops of Florence.

Spa Bookings

  • Can you book spa treatments for me at a nearby partner establishment?

    The concierge can book treatments at luxury partner spas located in the historic centre or a short drive away, according to your availability and treatment preferences.

  • Is it possible to arrange an in-room massage during my stay at Il Tornabuoni?

    The concierge can organise in-room massages through partner wellness centres or, if offered, treatments provided by certified external therapists, by appointment.

  • Can I book a half-day or full day at a luxury spa through the concierge?

    It is recommended to contact the concierge to learn about spa day packages, including access to facilities, treatments, and possibly a wellness lunch, at nearby spa hotels in Florence.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of the main museums in Florence with skip-the-line access?

    The concierge can organise private guided tours of the Uffizi, the Accademia, the Duomo, and other museums, with skip-the-line tickets and certified French or English-speaking guides.

  • Is it possible to arrange a day trip to Chianti or to Siena and San Gimignano?

    The concierge can book day trips to Chianti, San Gimignano, Siena, or Pisa, with a private driver, wine tastings, or visits to vineyards.

  • Can you suggest a walking itinerary from the hotel to discover Florence in one day?

    The concierge can create a walking itinerary to explore the historic centre, including the shops of Via de’ Tornabuoni, the Ponte Vecchio, the Piazza della Signoria, and the main monuments.

  • Can you book tickets for a concert or an opera performance in Florence?

    The concierge can book tickets for classical concerts, operas, performances at the Teatro del Maggio Musicale Fiorentino, or seasonal cultural events.

Special Occasions

  • Can you help me organise a romantic marriage proposal at Il Tornabuoni?

    The concierge can arrange a romantic room decoration with flowers, petals, a bottle of prosecco or champagne, and even a personalised cake for a marriage proposal.

  • Is it possible to have flowers and a birthday cake delivered to the room?

    The concierge can coordinate the purchase and delivery of bouquets, pastries, or gifts to the room to celebrate a birthday or special occasion during your stay.

  • Can you organise a small private event or cocktail for a group at the hotel?

    The concierge can assist in organising small private events, cocktails, or bespoke dinners in the hotel’s spaces, subject to availability and group size.

Shopping & Luxury Services

  • Can you arrange a personal shopping session in the luxury boutiques near the hotel?

    The concierge can recommend and connect you with personal shoppers or stylists for fashion and jewellery shopping sessions in the boutiques of Via de’ Tornabuoni and surrounding areas.

  • Can you recommend local artisans for purchasing leather, jewellery or exceptional Tuscan products?

    The concierge can recommend workshops of artisans, leatherworkers, goldsmiths, and boutiques of local designers for purchasing authentic Tuscan products.

Family Activities

  • Can you suggest and organise activities suitable for children in Florence?

    The concierge can propose child-friendly guided tours, painting workshops, cultural treasure hunts in the historic centre, or family cooking classes.

  • Is it possible to arrange a babysitting service for an evening?

    The concierge can assist in organising childcare through qualified external services, subject to availability and advance booking.

Personalized Experiences

  • Can you organise a Tuscan cooking class or a private tasting for our group?

    The concierge can arrange Tuscan cooking classes, private tastings of olive oil or wines, either in the city or at partner estates outside Florence.

  • Can you offer a private photography tour to capture the most beautiful panoramas of Florence?

    The concierge can create a private photography tour at sunrise or sunset, with a photographer guide, to capture the most beautiful viewpoints of Florence.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits