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5★ · Wailea

Hotel Wailea

555 Kaukahi St, Wailea, HI 96753, États-Unis, Wailea

4.84.8/5905 reviews · Google rating
  • Set on the heights above Wailea
  • Ocean views from a hillside setting
  • Member of Relais & Châteaux
  • Romantic retreat for couples

Hotel 5-star in Wailea, United States, in the heart of Wailea, featuring 24-hour concierge, sunset aperitif and private ocean-view dinner.

Can you walk to the beach from Hotel Wailea?

Yes. The hotel sits on the hillside above Wailea’s coastline.

Wailea Beach is one of the nearby options on foot, though the walk starts from an elevated setting.

Is Hotel Wailea all inclusive?

No. The stay is centred on accommodation and on-site services rather than an all-inclusive format.

It is best to check what is included for your dates and room category, or ask the Concierge directly.

What can you expect at Hotel Wailea for relaxation and dining?

The hotel offers a spa, massage treatments and a restaurant, in a setting designed for calm.

Breakfast is a key part of the stay, and the poolside bar serves appetisers and grills.

A word from the Concierge

Hotel Wailea through the Concierge's eyes

Hotel Wailea is located in Wailea, on the island of Maui, United States. This 5★ hotel, part of the Relais & Châteaux property, offers a tropical and calming setting. Situated on a hillside, it overlooks the ocean, providing breathtaking views of the surrounding landscape. The atmosphere is serene, ideal for relaxation and escape.

What sets this hotel apart is its positioning as a romantic retreat. Couples appreciate its intimate ambiance and attentive services. Hotel Wailea focuses on a personalized experience, ensuring a memorable stay. The common areas are elegantly decorated, creating a warm and welcoming atmosphere.

Before you go, know that the hotel is perfect for couples and travelers seeking peace. Seasonality can influence your experience, with pleasant temperatures year-round. Check local events to enhance your stay.

_My tip from the Concierge: book a couples massage at the spa for an optimal relaxation experience during your stay._

Why choose Hotel Wailea?

Hotel Wailea is an exceptional address in Wailea, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Set on the heights above Wailea
  • Ocean views from a hillside setting
  • Member of Relais & Châteaux
  • Romantic retreat for couples
  • Peaceful tropical atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Couples’ massage in a tropical setting

    This is the most natural experience in a hotel conceived as a romantic retreat. A treatment for two allows guests to slow down on arrival or to mark the stay with a moment of deep relaxation after a day at the beach or exploring Maui. In the hotel’s peaceful atmosphere, such a pause becomes more than a spa appointment; it feels like a shared ritual of disconnection.

    RomantiqueReservation required
  • Breakfast with an ocean view

    At Hotel Wailea, the morning is part of the journey. Having breakfast in the softness of the early hours, with light settling over the ocean and tropical gardens, immediately sets the tone of the stay. It may seem simple, yet it is essential to understanding the spirit of the hotel: calm, space, chosen slowness and attention to setting as much as service.

    SignatureIncluded in your stay
  • Sunset from the heights of Wailea

    The hotel’s hillside setting comes fully into its own as the light begins to fade. Watching the sun lower over the ocean from an elevated vantage point turns the end of the day into an almost cinematic moment of contemplation. Best enjoyed as a couple, with a drink or simply in silence, it captures one of the property’s greatest privileges: seeing Maui with distance, softness and depth.

    VueIncluded in your stay
  • Tailored romantic stay

    The hotel is especially well suited to celebratory travel: honeymoon, anniversary or simply a getaway for two. The experience lies less in one single activity than in shaping the stay around intimacy, comfort and the right rhythm. A carefully prepared room, moments of relaxation, dinner for two and smooth concierge support create a coherent journey designed to leave room for memories rather than logistics.

    CouplesReservation required
  • A day exploring Maui, then returning to calm

    One of Hotel Wailea’s most rewarding pleasures lies in the contrast it allows. Guests can spend the day discovering beaches, scenic roads or other island landscapes, then return in the evening to a quieter hotel above the coast. The experience is not showy; it is subtle, yet valuable. It gives the stay a rare balance between active discovery and genuine rest.

    Included in your stay
  • Personalised concierge guidance for experiencing Maui

    In a destination such as Maui, the difference often lies in the quality of recommendations and the smoothness of organisation. The hotel concierge can help tailor the stay to each guest’s rhythm: restful moments, useful reservations, practical advice and last-minute adjustments. For travellers wishing to avoid an over-planned schedule while still making the most of the island, this discreet support becomes an experience in its own right.

    ServiceReservation required

Restaurants & bars

1 on-site dining venue.

  • poolside bar

    Bar

    Highlights

    • appetisers and grills
    Practical information

    The concierge’s wordFor an easy, well-judged moment, settle in at the poolside bar: a few appetisers and grills are all you need to stretch the escape.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to room type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 555 Kaukahi St, Wailea, HI 96753, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 905 reviews

4/5Zachary Fink

We stayed here for our wedding anniversary. We were immediately greeted on property by a friendly welcome and congratulations were given on our anniversary. The staff was extremely kind and courteous during our…

5/5Brian Williams

What can I say to possibly capture our experience at Hotel Wailea? I’ll do my best to craft a picture. My wife and I stayed for 4 nights at the resort and every bit of the experience was unlike anything we had ever…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Emerald Golf CourseTourist attraction

    1.1 km · 14 min walk

    Golf course located 1,147 meters away, providing a playing experience on a well-maintained course.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break in Wailea, this well-maintained course is well suited to a round in a polished setting.

  • The Lū‘au at Grand WaileaPerforming arts

    1.3 km · 16 min walk

    Performance arts theater 1303 meters away, featuring a variety of artistic performances.

    Practical information

    The concierge’s wordFor a different evening in Wailea, The Lū‘au at Grand Wailea offers a cultural interlude built around varied artistic performances.

  • Kai Kanani SailingTourist attraction

    1.3 km · 16 min walk

    Kai Kanani Sailing, a tour agency offering boat excursions in the Wailea area.

    Practical information

    The concierge’s wordFor a break out on the water in Wailea, Kai Kanani Sailing works well if you’re in the mood for a boat outing without overcomplicating the day.

  • Wailea Blue Golf CourseTourist attraction

    1.3 km · 16 min walk

    Golf course 1.3 km away, providing an ideal setting for golf enthusiasts.

    Practical information

    The concierge’s wordIf you’re in the mood for a green escape, Wailea Blue Golf Course is a lovely option for golf lovers staying in Wailea.

  • Wailea BeachTourist attraction

    1.4 km · 17 min walk

    Wailea Beach, a popular tourist attraction known for its coastal scenery and water activities.

    Practical information

    The concierge’s wordFor a seaside break, Wailea Beach works well for time by the water, with coastal scenery and water activities.

  • Wailea Tennis ClubTourist attraction

    1.5 km · 19 min walk

    Tennis court located 1.5 km away, providing facilities for tennis enthusiasts.

    Practical information

    The concierge’s wordIf you feel like moving between quieter moments, Wailea Tennis Club offers a simple sporty break for tennis lovers.

  • Te Au MoanaPerforming arts

    1.6 km · 20 min walk

    Performance arts theater 1.6 km away, dedicated to stage arts and various performances.

    Practical information

    The concierge’s wordFor a different evening in Wailea, Te Au Moana offers a break centered on performing arts and a variety of performances.

  • Turtle TownTourist attraction

    2.9 km · 5 min by car

    Turtle Town, a tourist site 2,873 meters away, known for its marine landscapes and the opportunity to see turtles.

    Practical information

    The concierge’s wordFor a nature break in Wailea, Turtle Town suits a calm moment if you’re in the mood for ocean scenery and the chance to spot turtles.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Wailea Beach ParkPark

    1.3 km · 16 min walk

    Park in Wailea, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break between plans, head to Wailea Beach Park: a green spot that’s perfect for unwinding and enjoying nature.

  • Wailea Beach PathPark

    1.6 km · 19 min walk

    Wailea Beach Path, a pleasant walking trail along the beach, ideal for strolling and enjoying the scenery.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to Wailea Beach Path: a pleasant walk along the beach, perfect for taking in the scenery.

  • Po‘olenalena Beach Park - Chang's BeachPark

    1.7 km · 20 min walk

    Po‘olenalena Beach Park, a park providing beach access and green spaces for relaxation.

    Practical information

    The concierge’s wordFor an easy break in Wailea, head to Po‘olenalena Beach Park: beach access and green spaces, ideal for alternating a swim with a quiet pause.

  • Mokapu Beach ParkPark

    2.2 km · 4 min by car

    Mokapu Beach Park, a park providing a natural space to relax and enjoy the beach.

    Practical information

    The concierge’s wordFor an easy break in Wailea, Mokapu Beach Park is ideal for unwinding outdoors and enjoying the beach.

  • Keawakapu II Beach ParkPark

    2.6 km · 4 min by car

    Keawakapu II Beach Park, a park providing a natural space to relax and enjoy the beach.

    Practical information

    The concierge’s wordFor a nature break in Wailea, Keawakapu II Beach Park is well suited to a relaxing moment between park and beach.

  • Makena Landing ParkPark

    2.7 km · 5 min by car

    Makena Landing Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in Wailea, head to Makena Landing Park when you feel like an easy walk among green spaces and paths.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hotel Wailea?

    Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Yes, private parking is available on-site for guests staying at Hotel Wailea. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be granted subject to availability on the day of arrival. Please contact the concierge to confirm the arrangements for the day.

  • Does the establishment offer late check-out and under what conditions?

    A late check-out service may sometimes be offered for an additional fee, depending on the hotel's occupancy. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private transfers or shuttles can be arranged by the concierge, but the hotel does not offer a standardised airport-hotel collective service. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hotel Wailea located in Maui?

    Hotel Wailea is located at 555 Kaukahi Street, in the Wailea area, on the island of Maui, on a hillside with an ocean view.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 24 to 30 minutes by car from Kahului Airport (OGG), depending on traffic.

  • Can you easily walk to the beach from Hotel Wailea?

    The establishment is not directly on the beachfront, but a shuttle takes guests to a partner beach in Wailea. Please contact the concierge to confirm the arrangements for the day.

  • What are the most convenient ways to reach Hotel Wailea from Maui airport?

    Access is generally by rental car, taxi, or rideshare from Kahului Airport, using the main roads to Wailea.

  • Is Wailea considered a high-end area to stay in Maui?

    Wailea is a high-end beach neighbourhood in Maui, known for its luxury resorts, golf courses, and premium shops.

  • How does the location of Hotel Wailea compare to hotels directly on the beach in Wailea?

    Hotel Wailea is not located beachfront but offers expansive ocean views and easy access to a beach via shuttle, combining panoramic views with coastal proximity.

Rooms & Amenities

  • What type of rooms and suites does Hotel Wailea offer?

    Yes, the establishment offers a range of suites, often with ocean or garden views, some featuring private terraces or balconies.

  • What amenities can be found in the rooms at Hotel Wailea?

    The suites generally feature a living area, a king bed, a spacious bathroom, and modern amenities such as air conditioning, a minibar, and a coffee machine.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the rooms and common areas of the hotel for guests.

  • Do the rooms at Hotel Wailea have an ocean or garden view?

    Yes, many suites offer views of the ocean or tropical gardens, some with large terraces allowing guests to enjoy the sunset.

  • Is Hotel Wailea particularly suitable for a couple's stay or a honeymoon?

    Reviews regularly highlight the intimate atmosphere, attentive service, and very romantic setting, making it a preferred choice for couples and honeymoons.

Included Services

  • What services are included in the stay at Hotel Wailea?

    The stay typically includes access to the pool, fitness centre, yoga classes, Wi-Fi, and shuttles to the beach, as well as some snacks.

  • Are there resort fees to expect in addition to the room rate?

    The establishment applies a resort fee per night, which covers various services such as certain activities, Wi-Fi, and internal shuttles.

  • What concierge and housekeeping services are offered at Hotel Wailea?

    Daily housekeeping, concierge, valet, and activity assistance services are offered to guests.

  • Does Hotel Wailea operate on an all-inclusive basis?

    Hotel Wailea is not an all-inclusive establishment: meals and drinks are charged separately from the room rate.

Dining

  • What type of breakfast is offered?

    Breakfast is offered à la carte in the hotel restaurant, with hot dishes, light options, and various beverages.

  • What restaurants are available at Hotel Wailea?

    The hotel features a renowned restaurant and a bar, with high-end cuisine inspired by local produce and the Relais & Châteaux style.

  • Can room service be used for meals at Hotel Wailea?

    Yes, room service is offered during certain hours, allowing guests to order meals and drinks in their suite. Contact the concierge to confirm the day's arrangements.

  • Does the dining offer at Hotel Wailea cater to vegetarian or gluten-free diets?

    Vegetarian options and those suitable for certain dietary restrictions are generally available upon request at the restaurant.

Spa & Wellness

  • Does Hotel Wailea have a spa or wellness area on site?

    The hotel promotes wellness with yoga, a pool, a hot tub, and massages, sometimes in dedicated spaces or in-room.

  • Are yoga or meditation classes offered at Hotel Wailea?

    Yoga classes are offered on a schedule, often included in the resort fee, sometimes outdoors within the property.

  • What types of treatments and massages are available at Hotel Wailea?

    Massages and treatments can be booked, sometimes in treatment spaces or in-room, through the concierge.

Activities & Leisure

  • Does the hotel have a pool?

    Guests have access to an outdoor pool surrounded by greenery, equipped with sun loungers and a pool bar.

  • What leisure activities are offered to guests of Hotel Wailea?

    The establishment offers various activities such as yoga, beach access via shuttle, and can arrange snorkeling trips, sailing, or other excursions.

  • Are there golf courses near Hotel Wailea?

    Golfers can access Wailea golf courses located a few minutes' drive away, bookable through the hotel.

  • Is Hotel Wailea among the best hotels in Wailea and Maui according to reviews and rankings?

    Hotel Wailea is a luxury boutique hotel affiliated with Relais & Châteaux, recognised as one of the highest-rated establishments in Wailea and Maui by numerous rankings and reviews.

Family & Kids

  • Does Hotel Wailea accept children or is it an adults-only hotel?

    Hotel Wailea is an adults-only establishment, meaning it does not accommodate children.

  • Are there facilities or activities dedicated to families with children?

    The hotel does not offer a kids' club or family activities, as it is positioned as a retreat for adults.

  • Is Hotel Wailea recommended for a family stay in Maui?

    Families travelling with children should look towards other family-friendly resorts in Wailea, which are better suited to their profile.

Pets

  • Are pets allowed at Hotel Wailea?

    Hotel Wailea does not accept pets, in accordance with its internal policy. Please contact the concierge to confirm the current terms.

  • Does the hotel accept assistance dogs or service animals?

    Assistance dogs, when they meet legal criteria, can generally be admitted; prior confirmation with the hotel is essential.

  • Are there specific services for pets at Hotel Wailea?

    No pet-sitting services or pet facilities are highlighted, as the hotel is not pet-friendly.

Accessibility

  • Does the establishment offer rooms and common areas accessible to people with reduced mobility?

    Certain areas of the hotel are accessible via ramps or lifts, and adapted suites may be available upon prior request.

  • How can I best organise my stay at Hotel Wailea if I use a wheelchair?

    It is recommended to notify any accessibility needs (adapted shower, grab bars, wheelchair access) before arrival to check availability.

  • Does Hotel Wailea have parking spaces and specific facilities for disabled persons?

    Reserved parking spaces and facilitated access to main areas are generally provided for guests with disabilities.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the rate type and period; they are indicated at the time of booking and in the stay confirmation.

  • Are there any occupancy taxes to pay?

    An occupancy tax and local taxes from the State of Hawaii are generally added to the room rate and paid on-site or at final billing.

  • What payment methods are accepted to settle my stay at Hotel Wailea?

    Payment can generally be made by major credit card, sometimes by bank transfer or other means depending on the booking channel used.

  • Is a security deposit required upon arrival at Hotel Wailea?

    Security deposits or pre-authorisations on a card may be required upon arrival to cover extras and incidentals, depending on the rate conditions.

Sustainability

  • Does Hotel Wailea have a specific environmental or sustainable approach?

    The establishment promotes sustainable practices such as highlighting local products, preserving gardens, and a careful approach to water and energy consumption.

  • How does the hotel incorporate local products and Hawaiian culture into its offerings?

    The use of local and seasonal products in the kitchen helps reduce the carbon footprint and supports Maui producers.

  • Does the layout of Hotel Wailea promote more environmentally friendly tourism?

    The large landscaped spaces, low construction density, and emphasis on nature promote a more environmentally friendly experience.

The Concierge answers — Hotel Wailea

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Kahului Airport and Hotel Wailea, and what types of vehicles are available?

    The concierge can arrange private transfers by car or SUV between Kahului Airport (OGG) and Hotel Wailea, as well as trips to other areas of Maui, with prior reservation.

  • How can the concierge assist me in organising my evening transport for dining or drinks around Wailea?

    The concierge can book taxis, rideshares, or chauffeur-driven cars for your outings in Wailea, Kihei, or Lahaina, taking into account the timings of your activities or restaurants.

  • Is it possible to have a rental car delivered directly to Hotel Wailea during my stay?

    The concierge can coordinate car rental with delivery and pick-up directly at the hotel, depending on the desired category and the availability of local rental companies.

  • Can you arrange chauffeur-driven transport for a full day of sightseeing in Maui from the hotel?

    The concierge can book shuttles or private cars for you to reach the main excursion spots on the island, such as the Road to Hana or Haleakalā, with a guide if desired.

Restaurant Reservations

  • Can you book fine dining restaurants with ocean views in Wailea during my stay at Hotel Wailea?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants in Wailea and Maui, including those highly sought after by the sea.

  • Can the concierge recommend and book restaurants in Wailea suitable for a strict vegetarian diet?

    The concierge can provide a selection of restaurants that cater to vegetarian, vegan, or gluten-free diets, and will note your restrictions when making reservations.

  • Can you arrange a special romantic dinner during our stay at Hotel Wailea?

    The concierge can organise a romantic dinner, either in the hotel restaurant or at a partner establishment, with a preferred table and possible extras (flowers, cake).

Spa Bookings

  • How can I book massages and wellness treatments in advance during my stay at Hotel Wailea?

    Reservations are made through the concierge, who schedules body treatments, massages, and Hawaiian rituals offered on-site or at partner spas in Wailea.

  • Can you arrange a couples massage at the hotel to celebrate our wedding anniversary?

    The concierge can offer couples massage slots and organise a relaxation session before or after, depending on the spa's availability.

  • If the hotel spa is fully booked, can you reserve a luxury spa nearby in Wailea for us?

    The concierge can recommend specialised external spas and book targeted treatments there, while also arranging transport from the hotel.

Excursions & Cultural Visits

  • Can you organise a guided tour on the Road to Hana departing from Hotel Wailea?

    The concierge can organise guided tours on the Road to Hana with selected stops, a driver-guide, and schedules tailored to your wishes.

  • Is it possible to book a sunrise tour at Haleakalā through you?

    The concierge can book sunrise outings at Haleakalā with a guide, shuttle service, and possible loan of warm equipment, depending on the available tours.

  • Can you help me choose and book an authentic lūʻau near the hotel?

    The concierge can recommend and book quality lūʻau nearby Wailea, selecting the option that best suits your style and budget.

Special Occasions

  • Can you organise a surprise marriage proposal at Hotel Wailea with a photographer and romantic decoration?

    The concierge can organise a personalised marriage proposal with romantic staging, a photographer, flowers, and possible space privatisation according to your budget.

  • Is it possible to organise a vow renewal or a small wedding ceremony at Hotel Wailea?

    The concierge can coordinate the details of your ceremony or vow renewal, liaising with the hotel teams and external providers (officiant, flowers, music).

  • Can you prepare a surprise in the room (champagne, flowers, cake) for a birthday during our stay?

    The concierge can arrange in-room surprises such as champagne, pastries, flower petals, or local gifts, depending on your wishes.

Shopping & Luxury Services

  • Can you indicate the best luxury shops and shopping centres around Wailea and arrange transportation?

    The concierge can recommend the best luxury boutiques and galleries in Wailea and arrange transportation or personalised shopping assistance.

  • Is it possible to have a personal shopper or private stylist during my stay at Hotel Wailea?

    The concierge can organise a private shopping service or local stylist, depending on the providers available on Maui.

  • Can you help me buy premium local gifts and arrange shipping to Europe?

    The concierge can assist with parcel shipping, purchasing premium local gifts, and managing tax refund formalities if applicable.

Family Activities

  • Can you recommend family-friendly activities nearby, knowing that Hotel Wailea is an adults-only hotel?

    The concierge can recommend outdoor activities suitable for families, such as calm beaches, boat outings, or local farms, even though the hotel is reserved for adults.

  • Can you help organise excursions for my family staying at another hotel in Wailea?

    The concierge can book family outings such as snorkelling, whale watching (in season), or cultural tours for your relatives staying elsewhere.

Personalized Experiences

  • Is it possible to book a private yoga or meditation class at the hotel?

    The concierge can arrange private yoga or fitness classes, either on-site or nearby, with partner instructors.

  • Can you organise a professional sunset photoshoot near Hotel Wailea?

    The concierge can set up bespoke experiences such as a sunset photoshoot or a private tour of the island's iconic sites.

  • Can you prepare a personalised 3-day itinerary to discover the best of Maui from Hotel Wailea?

    The concierge can design a customised itinerary for several days, combining beaches, hikes, gourmet spots, and viewpoints based on your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits