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5★ · Bezau

Hôtel Post Bezau & Susanne Kaufmann Spa

Bezau

4.34.3/5307 reviews · Google rating

Hotel 5-star in Bezau, Austria, in the heart of Bezau, featuring the Susanne Kaufmann spa, a mountain setting and holistic wellness.

What do reviews generally say about Hotel Post Bezau & Susanne Kaufmann Spa?

Reviews mainly highlight the calming atmosphere, personalised welcome and strong focus on wellbeing.

The Susanne Kaufmann Spa and the balance between Alpine tradition and contemporary design are often central to the stay.

Can you book a day spa at Hotel Post Bezau & Susanne Kaufmann Spa?

Yes, the hotel offers a day spa designed around treatment, water and quiet time.

It is best booked in advance, especially if you want to pair it with a specific treatment.

Is Hotel Post Bezau & Susanne Kaufmann Spa a good choice for a mountain wellbeing stay?

Yes, the hotel is in Bezau, in the heart of the mountains, with a setting suited to rest and outdoor activities.

The stay works particularly well as a balance of walking, quiet time, pool use and spa treatments.

A word from the Concierge

Hôtel Post Bezau & Susanne Kaufmann Spa through the Concierge's eyes

The Hôtel Post Bezau & Susanne Kaufmann Spa is located in Bezau, Austria, amidst the mountains. This 5★ hotel provides a calming setting, perfect for rejuvenation. The area is known for its picturesque landscapes and outdoor activities. The establishment is renowned for its warm atmosphere and commitment to guest well-being.

What sets this hotel apart is its holistic approach to wellness. The spa, inspired by the surrounding nature, offers various treatments and therapies. The interior design reflects a harmony between modernity and tradition, creating a relaxing ambiance. Guests particularly appreciate the personalized welcome and attentive service.

Before you go, know that this hotel suits both couples and travelers seeking relaxation. Families can also enjoy the activities offered. The summer season is ideal for hiking, while winter attracts winter sports enthusiasts. Access to the hotel is easy, making it a great starting point for exploring the area.

_My tip from the Concierge: remember to book your spa treatments in advance, as slots fill up quickly._

Why choose Hôtel Post Bezau & Susanne Kaufmann Spa?

Hôtel Post Bezau & Susanne Kaufmann Spa is an exceptional address in Bezau, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Personalised wellbeing routine at the Susanne Kaufmann Spa

    The most natural experience here is to treat the spa not as a single appointment but as the thread running through the stay. By combining several treatments with time for rest, swimming and gentle movement, guests experience the full coherence of the house. It particularly suits travellers seeking genuine recovery rather than a fleeting sense of relaxation.

    Signature SpaReservation required
  • An Alpine day spa experience

    For those with limited time, the day spa offers a focused introduction to the hotel through treatment, water and calm. Ideally, the experience is shaped around a targeted treatment, time in the pool and a proper interval of silence. It is an especially well-judged way to discover the property, even during a short stop in Bezau.

    À réserver tôtReservation required
  • A Bregenzerwald walk followed by the spa

    Few experiences capture the spirit of the place as well as the alternation between gentle exertion and recovery. Setting out on the trails around Bezau in the morning, returning with an appetite sharpened by mountain air, then extending the day in the spa creates the ideal rhythm of the stay. This simple combination shows exactly what the hotel does best.

    Included in your stay
  • Breakfast with the mountains in view

    In a house where wellbeing is also built through the simplest rituals, breakfast takes on particular importance. Beginning the day in morning light with the Alpine landscape as a horizon immediately sets the rhythm of Bezau. It is a moment best enjoyed without haste, before a walk, a spa session or simply a day of rest.

    Art de vivreIncluded in your stay
  • A winter stay of snow, warmth and recovery

    In winter, the experience gains a special intensity. The contrast between cold air, snowy scenery and the warmth of the hotel gives the stay a deeply physical dimension. After time outdoors, returning to the pool, relaxation areas or simply the calm of one’s room becomes a form of essential luxury built on rhythm rather than display.

    Included in your stay
  • A quiet couples’ retreat in Bezau

    The hotel is especially well suited to a stay for two when what matters is not entertainment but quality of presence. A few days are enough to alternate walks, unhurried meals, treatments and long unprogrammed hours. The appeal of this retreat lies precisely in the fact that it imposes nothing; it simply offers the right setting in which to recover time together, with the mountains as a calming backdrop.

    Idée séjourIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 21:00
Check-out
Until 11:00

Cancellation

If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy.

Pets

Pets are welcome (20 € fee).

Some restrictions may apply, so please contact the property for more details.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.3 / 5 · 307 reviews

2/5Laura Brechlin

A mixed experience with a bitter aftertaste Overall the house and location are lovely. As is the kitchen and the very friendly staff associated with it. The Post Bezau cuisine was excellent. It is odd perhaps that…

3/5Beat Monnerat

While the hotel has a fabulous infrastructure worthy of a 4star hotel, whoever was responsible to build the new “wing” must have built for the first time . There is absolutely 0 and I mean zero sound insulation. You…

5/5Daren Weeks

My girlfriend and I stayed in suite 304 from 3 Jan to 6 Jan 2024. We arrived home (Switzerland)1 hour ago and I wanted to write a review as soon as possible. I honestly cannot think of a hotel that I've stayed in that…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in to the hotel?

    Check-in is generally from 14:00. Please contact the concierge to confirm the arrangements for the day.

  • What time do I need to check out of the room?

    Check-out is until 11:00. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be possible depending on availability for the day. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to get a late check-out?

    Late check-out may be granted depending on occupancy and with prior agreement. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel hold luggage before check-in?

    Luggage storage can be arranged before arrival or after departure. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is the hotel located?

    The hotel is located in Bezau, in the centre of the village, approximately 1,000 feet from the centre according to Booking.com. The published address is Brugg 35, 6870 Bezau im Bregenzerwald, Austria.

  • What is the distance between the hotel and the airport?

    The nearest airport is not confirmed by the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is the hotel well located for visiting the Bregenzerwald?

    The hotel is situated in the heart of Bezau, with direct access to activities in the Bregenzerwald. Exact routes depend on your point of arrival.

  • Does the hotel have parking?

    Private parking is available on site according to information from Expedia and Booking.com. Exact parking conditions should be confirmed upon arrival.

  • Are airport transfers offered?

    Transfer options are not specified in the provided sources. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Rooms feature free Wi-Fi in-room according to Expedia. The connection is stated to be included for guests.

  • Do the rooms have a balcony or terrace?

    Rooms with a balcony, patio or terrace are mentioned by Expedia. Not all categories necessarily offer the same configuration.

  • Are the rooms equipped with a safe?

    Sources mention a safe and comfort amenities in the room. The exact equipment may vary depending on the reserved category.

  • Are there rooms with a garden view?

    Rooms are described with a garden view in certain categories. The view depends on the assigned room.

  • Can a room be booked for three people?

    Family rooms or those suitable for multiple occupants are offered on certain booking platforms. The exact configuration depends on availability.

Included Services

  • What type of breakfast is offered?

    A complimentary buffet breakfast is indicated by Expedia. Booking.com also mentions several styles of breakfast, including continental, vegetarian, vegan, gluten-free, and à la carte.

  • What services are included during the stay?

    Private parking is announced among the services, and Wi-Fi in the room is free according to Expedia. Other services such as laundry service are also mentioned.

  • Is daily housekeeping provided in the rooms?

    A daily housekeeping service is generally offered in this type of establishment, but the detail is not specified in the provided sources. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer bicycle rental?

    Bicycle rental is mentioned by Expedia and Booking.com. Availability may vary depending on the season and demand.

  • Can laundry be cleaned on-site?

    A laundry and dry cleaning service is mentioned by Expedia. Timelines and prices may depend on the requested service.

Dining

  • How many restaurants are on site?

    The hotel has two restaurants on site according to Expedia: Gourmet Restaurant Irma and Leopold Fetz Stube. Booking.com also mentions a main restaurant called POST BEZAU Restaurant.

  • What type of cuisine is served at the restaurant?

    Regional cuisine is highlighted by Expedia and Hotels.com. Meals include lunch and dinner according to the published offer.

  • Does the restaurant also serve lunch and dinner?

    A breakfast buffet is offered according to Expedia, with several dietary options available on Booking.com. The lunch and dinner menus focus on regional cuisine.

  • Is breakfast suitable for special diets?

    Vegetarian, vegan, and gluten-free options are mentioned by Booking.com for breakfast. Specific requests at the restaurant must be confirmed directly.

  • What are the restaurant opening hours?

    The service hours of the restaurants are not confirmed by the provided sources. Contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • What treatments are offered at the spa?

    The Susanne Kaufmann Spa is advertised as a full-service spa on site. Expedia mentions massages, detox wraps, and facials.

  • Does the hotel have a pool?

    An indoor pool and an outdoor pool are indicated by Expedia. Booking.com also confirms the presence of a pool.

  • Is there a jacuzzi or hot tub?

    A hot tub is mentioned by Booking.com. Expedia also cites a full spa area with several relaxing treatments.

  • Does the spa include a sauna and a steam room?

    A sauna and a steam room are indicated by Booking.com among the wellness services. Access depends on the spa's conditions.

  • Do spa treatments need to be booked in advance?

    Spa treatments are available by reservation according to availability. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What leisure activities are offered at the hotel?

    The site highlights activities such as cycling, hiking, skiing, tennis, and table tennis. Services may be seasonal.

  • Can you cycle from the hotel?

    Cycling is offered on-site, notably through bicycle rentals according to Expedia and Booking.com. Bike tours are also mentioned.

  • Are there hiking trails nearby?

    Hiking is listed among the activities on Booking.com. The accessible trails depend on the season and weather conditions.

  • Can you ski in the area?

    Skiing is mentioned among the available activities according to Booking.com. Access to ski areas depends on your schedule and the season.

  • Does the hotel have a tennis court?

    Tennis courts are mentioned by Expedia. Use may depend on availability on-site.

Family & Kids

  • Is the hotel family-friendly?

    Children are welcome, but Expedia notes that some outdoor areas with balconies or terraces may not be suitable for all ages. The room configuration should be checked before arrival.

  • Are there activities for children?

    The sources do not detail a children's club or dedicated activities. Contact the concierge to confirm the day's arrangements.

  • Can you book a family room?

    Rooms that can accommodate several people are offered depending on availability. The exact composition should be confirmed at the time of booking.

  • Are the rooms with balconies safe for children?

    The mentioned outdoor spaces may not be suitable for all children according to Expedia. It is recommended to request an appropriate room before arrival.

  • Does the hotel offer a children's menu?

    Children's meals are not detailed in the provided sources. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Hôtel Post Bezau & Susanne Kaufmann Spa?

    Pets are allowed at Hôtel Post Bezau & Susanne Kaufmann Spa according to Booking.com. Conditions or supplements may apply.

  • Can my dog stay with me?

    The specific conditions for dogs are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is there a charge for pets?

    Any potential fees for pets are not confirmed by the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is there a weight limit for pets?

    The type or maximum size of pets accepted is not specified in the provided sources. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The accessible spaces are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is there a lift in the hotel?

    The presence of a lift is not confirmed by the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Are there wheelchair-accessible rooms?

    The accessible rooms are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is the spa accessible without steps?

    The accessible spa areas are not specified in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Is the parking suitable for disabled people?

    The accessible parking is not confirmed by the provided sources. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The exact cancellation period depends on the rate booked and the booking platform. Please contact the concierge to confirm the arrangements for the day.

  • Do I need to pay in advance or on site?

    Prepayment may vary depending on the offer and the booking channel. The conditions should be checked before confirmation.

  • What payment methods are accepted?

    The accepted payment methods are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    A tourist tax may be required according to local regulations. Please contact the concierge to confirm the arrangements for the day.

  • Are there any additional fees to expect?

    Any additional fees depend on the reservation, services used, and local taxes. Exact details are provided at the time of confirmation.

Sustainability

  • Does the hotel have an ecological certification?

    The establishment promotes wellness practices and a natural environment, but sustainable certifications are not specified in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel limit the use of plastic?

    Specific actions to reduce plastic are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel practice waste sorting?

    The waste sorting and recycling policies are not confirmed by the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel use energy-saving measures?

    Energy-saving practices are not detailed in the provided sources. Please contact the concierge to confirm the arrangements for the day.

  • Does the restaurant prioritise local products?

    Local sourcing is highlighted by the regional cuisine, but the exact extent of the approach is not specified. Details can be confirmed with the establishment.

The Concierge answers — Hôtel Post Bezau & Susanne Kaufmann Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Zurich airport?

    The concierge can organise a private transfer to or from the airport, train station, or another address. Availability and rates vary depending on the schedule and the requested vehicle.

  • Is it possible to book a driver for a late arrival?

    The concierge can book a driver with a vehicle suitable for your arrival time. Prior confirmation is recommended to ensure availability.

  • Can you arrange an early morning transfer for departure?

    The concierge can coordinate door-to-door transport for an early departure. The exact arrangements depend on the time and place of pick-up.

  • Can a car with a driver be booked for the day?

    The concierge can facilitate the rental of a vehicle with or without a driver according to your needs. The available options depend on the local provider.

  • Can you arrange transport to the surroundings of Bezau?

    The concierge can organise transport for trips to nearby villages or mountain stations. It is advisable to specify the desired schedule in advance.

Restaurant Reservations

  • Can you reserve a table for a gourmet dinner?

    The concierge can request a table at the hotel restaurants or externally. Confirmations depend on the availability of the day.

  • Is it possible to get a quiet table for lunch?

    The concierge can request a table with a view, terrace, or a quieter corner depending on the restaurant. The request should be made as early as possible.

  • Can you inform the restaurant of a food allergy?

    The concierge can notify the restaurant of allergies, dietary restrictions, and food preferences when making the reservation. The final confirmation depends on the chef and the chosen restaurant.

  • Can you arrange a tasting menu for a special evening?

    The concierge can organise a meal for a special occasion with tailored service. The menus and timings need to be validated with the establishment.

  • Is it possible to book breakfast at the restaurant in advance?

    The concierge can request an advance reservation for a meal at a fixed time. The slots remain subject to the restaurant's capacity.

Spa Bookings

  • Can you book a couple's massage?

    The concierge can reserve the desired treatment slots based on the spa's availability. The most requested times fill up quickly.

  • Can you suggest a facial treatment before departure?

    The concierge can assist in choosing a treatment suitable for your length of stay. Treatments often require prior reservation.

  • Is it possible to book the spa in the late afternoon?

    The concierge can request a spa slot in the late afternoon for a quieter session. Availability depends on the day's schedule.

  • Can you book a wellness programme over several days?

    The concierge can arrange a reservation for a multi-day wellness programme. The exact contents must be confirmed with the spa.

  • Can you confirm the spa hours for a late arrival?

    The concierge can check the possibility of accessing the spa with specific needs. Access rules vary depending on the treatment and area concerned.

Excursions & Cultural Visits

  • Can you organise a private excursion in the Bregenzerwald?

    The concierge can organise a private excursion in the Bregenzerwald region. The programme depends on your interests and available time.

  • Can you book a guided tour in French?

    The concierge can book a guided tour with a local guide. The available languages depend on the confirmed guide.

  • Can you suggest a cultural visit nearby?

    The concierge can propose cultural outings to museums, workshops, or typical villages. Availability should be validated according to the season.

  • Can you organise a guided hike?

    The concierge can organise a guided hike or a nature outing tailored to the desired level. Weather and season influence the programme.

Special Occasions

  • Can you prepare a birthday surprise in the room?

    The concierge can prepare a special attention in the room for a birthday or celebration. Details must be provided in advance.

  • Can you arrange flowers and a cake for an occasion?

    The concierge can coordinate a floral arrangement, a cake, or personalised decorations. The feasibility depends on the notice given.

Shopping & Luxury Services

  • Can you recommend a luxury shop in the area?

    The concierge can direct guests to local boutiques or luxury houses nearby. Opening hours vary by store.

Family Activities

  • Can you suggest a child-friendly activity?

    The concierge can suggest child-friendly activities based on age and weather. Family options need to be confirmed locally.

Personalized Experiences

  • Can you create a customised itinerary for my stay?

    The concierge can create a tailored programme based on preferences, pace, and duration of stay. A detailed request allows for better personalisation.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits