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5★ · Sancerre · Centre-Val de Loire

Les Hauts de Sancerre

Esplanade Porte César, 18300 Sancerre

4.94.9/5400 reviews · Google rating
  • Views over the vineyards and the Loire Valley
  • Floor-to-ceiling windows in the rooms
  • The Petit Tour de Sancerre is a 1-minute walk away
  • La Table d’Arnaud restaurant

Hotel 5-star in Sancerre, 104 m from Le petit tour de Sancerre trail, featuring cooking workshops, wine tastings and vineyard views.

What is worth visiting around Les Hauts de Sancerre during a stay?

Le petit tour de Sancerre starts almost from the hotel doorstep, just a short walk away. It is an easy way to discover the vineyard landscapes.

La Fontaine Sancerroise is within walking distance, as is a sculpture initiation workshop. For a more family-friendly outing, Saint-Satur suits a gentle walk well.

Is there a restaurant at Les Hauts de Sancerre?

Yes, the hotel is home to La Table d’Arnaud. The restaurant is led by Chef Arnaud Munster with a gastronomic approach.

Breakfast can also be served on the terrace overlooking the vineyards. For the cooking workshop with the chef, booking is recommended.

Do Les Hauts de Sancerre offer a spa or wellness treatments?

Yes, the hotel offers a spa as well as massage treatments. Wellness rituals are available by prior booking.

The approach is focused on relaxation, with personalised treatments in a calm setting. It is best to arrange a time slot before arrival.

A word from the Concierge

Les Hauts de Sancerre through the Concierge's eyes

Perched on the heights of Sancerre, Les Hauts de Sancerre opens up to a panorama of undulating vineyards and the Loire Valley. In this serene haven, the landscapes are reflected through the large bay windows of the bright rooms. Every detail has been meticulously considered for the well-being of guests, blending contemporary elegance with traditional charm.

This 5-star address places you close to Sancerre’s vineyard slopes. Le petit tour de Sancerre starts just 1 minute away on foot. A sculpture initiation workshop can be reached in 15 minutes. La Fontaine Sancerroise is a 10-minute walk away. Saint-Satur also offers a family trail within 23 minutes on foot.

At the hotel, Restaurant La Table d’Arnaud is led by chef Arnaud Munster and extends the property’s local focus. Breakfast with a vineyard view is served on the terrace, with seasonal produce, artisanal pastries and fresh juices. By reservation, a cooking workshop with the chef offers a hands-on approach to regional cuisine using market ingredients.

The stay can also include a Sancerre wine tasting, a guided walk through the vines and a wellness ritual at the spa, all by reservation. It stands out in our selection for its direct connection with Sancerre’s wine landscape and village pace.

Why choose Les Hauts de Sancerre?

Les Hauts de Sancerre is an exceptional address in Sancerre (Centre-Val de Loire), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over the vineyards and the Loire Valley
  • Floor-to-ceiling windows in the rooms
  • The Petit Tour de Sancerre is a 1-minute walk away
  • La Table d’Arnaud restaurant
  • Cooking workshop with Chef Arnaud Munster
  • Breakfast on the terrace overlooking the vines

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • Restaurant La Table d’Arnaud

    gastronomic

    Chef: Arnaud Munster
    Chef: Arnaud Munster
    Practical information

    The concierge’s wordAt La Table d’Arnaud, go for Arnaud Munster’s gastronomic touch when you want to mark your stay with a truly memorable table.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00 to 23:00
Check-out
Until 12:00

Pets

Pets are welcome (30 € fee).

Pets are allowed for an extra charge of EUR 30 per pet, per night.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Esplanade Porte César, 18300 Sancerre

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 400 reviews

5/5Nic P

Just back from a romantic weekend at this gem of a hotel. From the design, the luxurious touches, the kind staff, it was a totally impressive and seamless experience. But the best part : the 360 degree views from this…

5/5Ivelina Pavlova

Amazing place. Modern combined with histori. Recommend room 24. We love it! We were 5 families, celebrating birthday of one of us. It was Veri special and delicious.

5/5Mike Katzman

My wife and I were looking to spend 2 nights in Sancerre and booked this hotel after our travel agent told us about it (the hotel just opened in July). This was our first time to Sancerre so we didn’t know what to…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Atelier - initiation à la sculptureCultural site

    1.2 km · 15 min walk

    Sculpture initiation workshop, providing an enriching cultural experience in Sancerre.

    Practical information

    The concierge’s wordIf you’re in the mood for a creative break in Sancerre, this sculpture workshop offers an enriching cultural moment, ideal solo or as a pair.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Le petit tour de SancerreTrail

    126 m · 2 min walk

    Hiking trail just two minutes' walk away, providing a pleasant stroll through the surrounding landscape of Sancerre.

    Practical information

    The concierge’s wordJust 2 minutes on foot, this trail is ideal for a breath of fresh air and a gentle walk through the landscapes around Sancerre.

  • La Fontaine SancerroiseRestaurant

    833 m · 10 min walk

    Restaurant 833 meters away, offering local cuisine in a friendly setting.

    Practical information

    The concierge’s wordFor a simple, warm dinner in Sancerre, La Fontaine Sancerroise is a nice option if you feel like discovering local cuisine in a friendly setting.

  • Hôtel Le LaurierRestaurant

    1.4 km · 17 min walk

    Hôtel Le Laurier, a restaurant 1.4 km away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a gourmet break in pleasant surroundings, this restaurant suits a relaxed lunch or an unhurried dinner in Sancerre.

  • L'Eau DouceRestaurant

    1.9 km · 3 min by car

    L'Eau Douce is a restaurant located 1945 meters away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor lunch or dinner in a pleasant setting, L'Eau Douce offers an ideal culinary break in Sancerre.

  • [RANDOLAND] Saint-Satur - Balade ludique pour toute la famille !Trail

    2.0 km · 3 min by car

    Hiking trail located 1970 meters away, perfect for a family stroll in nature.

    Practical information

    The concierge’s wordFor a family nature break, this trail is well suited to a playful walk when you feel like getting some fresh air around Sancerre.

  • Le Bord de LoireRestaurant

    2.1 km · 4 min by car

    Restaurant two kilometers away, providing a dining experience by the Loire River.

    Practical information

    The concierge’s wordFor a peaceful lunch or dinner, Le Bord de Loire offers a gourmet break by the Loire.

What’s happening during your stay

The dates I slip into my guests’ programme in Sancerre — concerts, exhibitions, festivals a few steps from Les Hauts de Sancerre.

My tip: book concert tickets seven days ahead.

  • Event

    Atelier feutrage à l'aiguille

    Open year-round

    Saint-Vérain · 23.4 km · From 25 €

    Needle felting workshop offered in Saint-Vérain, allowing participants to create an object from mohair or sheep wool, with a gourmet break, throughout the year 2026.

    View official source

  • Event

    Ateliers "autour de la laine"

    Mar 13 – Dec 31, 2026

    Saint-Vérain · 24.5 km · From 12 €

    Workshops 'around wool' offered in Saint-Vérain from 13 March to 31 December 2026, led by Vrinette, an Angora goat breeder.

    View official source

  • Exhibition

    Exposition Éclosion

    Mar 21 – Nov 1, 2026

    Henrichemont · 20.6 km

    Exhibition 'Éclosion' showcased at the Totem de La Borne in Henrichemont, from 21 March to 1 November 2026, exploring the birth of forms and the creative process.

    View official source

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What type of hotel is Les Hauts de Sancerre and what is its standard?

    Les Hauts de Sancerre is a 5-star château-hotel located in a 19th-century residence overlooking Sancerre, offering suites, a gourmet restaurant, a wellness area, and high-end services.

  • From what time can I arrive for check-in and until what time must I vacate the room?

    The precise check-in and check-out times are not consistently indicated. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges depending on occupancy. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    The details regarding late check-out are not publicly specified. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is Les Hauts de Sancerre located?

    Les Hauts de Sancerre is located in Sancerre, in the Cher department, in the heart of the Centre-Val de Loire, at the top of the hill overlooking the village and vineyards.

  • What is the distance between the hotel and the airport?

    The distance indicated between Les Hauts de Sancerre and Paris-Charles-de-Gaulle airport is approximately 188 km by road.

  • How can I access the hotel from Paris or nearby major cities?

    Les Hauts de Sancerre can be accessed by car from Paris via the A71 and then the departmental roads, or via the nearest train stations with taxi connections. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a shuttle from nearby train stations or airports?

    Specific information about a regular shuttle service is not published. Please contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Private transfers with a driver can be arranged upon request by the concierge, particularly from the main airports or train stations. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What are the reviews of Les Hauts de Sancerre?

    Customer reviews mention the beauty of the château-hotel, the refinement of the decor, the quality of service and breakfasts, with very high overall ratings on major platforms.

  • What are the rooms and suites like at Les Hauts de Sancerre?

    The hotel offers spacious or intimate rooms and suites, with elegant and refined decor, designed as sanctuaries of serenity with a high level of comfort.

  • What amenities can be found in the rooms (bedding, minibar, coffee machine, etc.)?

    The detailed amenities of the rooms (type of bedding, minibar, coffee machines) are not exhaustively and consistently listed. Please contact the concierge to confirm the details for the day.

  • Does the hotel offer family suites or connecting rooms?

    Public information does not specify the presence of connecting rooms. Please contact the concierge to confirm the details for the day.

  • Are the rooms air-conditioned at Les Hauts de Sancerre?

    Published information does not detail the systematic presence of air conditioning in all rooms. Please contact the concierge to confirm the details for the day.

  • Is housekeeping provided daily in the rooms?

    The daily maintenance procedures for the rooms and the possibility of turn-down service are in line with the 5-star standard, but not publicly detailed. Please contact the concierge to confirm the details for the day.

Dining

  • What type of breakfast is offered?

    Les Hauts de Sancerre offers a very generous and refined breakfast buffet with pastries, cakes, breads, jams, yoghurts, smoked salmon, ham, local cheeses, and fresh vegetables.

  • What type of cuisine is served at the restaurant of Les Hauts de Sancerre?

    The hotel's gourmet restaurant, led by chef Arnaud Munster, serves refined French cuisine with a focus on local produce and carefully paired food and wine.

  • What are the opening hours of the hotel restaurant?

    The restaurant is open every evening except Monday, from 7:00 PM to 9:00 PM, as well as for lunch on Saturday and Sunday from 12:00 PM to 1:30 PM, subject to seasonal changes.

  • Who is chef Arnaud Munster?

    The chef of the restaurant at Les Hauts de Sancerre is chef Arnaud Munster, who offers creative and bold cuisine that respects the region's produce.

  • Where can I view the menu of the restaurant Les Hauts de Sancerre?

    The menus evolve with the seasons and highlight Sancerre wines, but are not fixed in detail. Please contact the concierge to confirm the details for the day.

Spa & Wellness

  • Does the hotel have a spa or wellness area?

    The hotel has a wellness area in the basement of the castle, with facilities dedicated to relaxation and fitness, complementing the high-end offering.

  • What types of treatments or massages are offered at the spa of Les Hauts de Sancerre?

    The treatments offered include massages and relaxation services, but the complete treatment menu is not detailed online. Contact the concierge to confirm the arrangements for the day.

  • Do I need to book in advance to access the spa or treatments?

    The booking arrangements for treatments (timing, specific cancellation policy) are not publicly specified. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    The available information does not mention an indoor or outdoor pool at the establishment. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What relaxation activities can I do on-site at Les Hauts de Sancerre?

    The hotel is located at the top of the Sancerre hill and offers a garden and an environment conducive to walks, with beautiful views of the Loire and the vineyards.

  • What activities are possible around Sancerre during my stay?

    The Sancerrois region allows for hiking, walks in the vineyards, visits to wine cellars, and discovering the Loire, all easily organised from the hotel.

  • Are Les Hauts de Sancerre well located to explore the Sancerrois?

    The hotel's dominant location at the top of Sancerre makes it an excellent starting point for visiting the most beautiful villages and vineyards in the area.

  • Can I organise Sancerre wine tastings while staying at the hotel?

    Visits to wine cellars and Sancerre wine tastings are among the iconic activities offered in the region and are easily accessible from the hotel.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Public information does not detail a specific programme for children, but the setting and region are conducive to family stays. Contact the concierge to confirm the arrangements for the day.

  • Are baby or young child facilities available on request?

    Services such as baby cots, high chairs, or children's menus are not specified in the public descriptions. Contact the concierge to confirm the arrangements for the day.

  • Are there activities or entertainment specifically planned for children at the hotel?

    Activities dedicated to children (clubs, entertainment) are not mentioned in the available information. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Les Hauts de Sancerre?

    The conditions for welcoming pets are not detailed in the hotel's public information. Please contact the concierge to confirm the arrangements for the day.

  • Is there an extra charge if I come with my dog or cat?

    Any additional fees related to bringing pets are not specified. Please contact the concierge to confirm the arrangements for the day.

  • Are there any specific restrictions for pets (size, access to common areas)?

    Any potential restrictions regarding size, number of pets, or accessible areas are not indicated online. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel Les Hauts de Sancerre accessible to people with reduced mobility?

    Public descriptions do not detail specific facilities for people with reduced mobility. Please contact the concierge to confirm the arrangements for the day.

  • Are there specially equipped rooms for disabled guests?

    The online information does not specify the presence of elevators, ramps, or adapted rooms. Please contact the concierge to confirm the arrangements for the day.

  • Are the common areas (restaurant, gardens, spa) easily accessible by wheelchair?

    The access arrangements for common areas for people with reduced mobility are not described in detail. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What are the average prices for a room or suite at Les Hauts de Sancerre?

    The rates for rooms and suites vary according to dates, category, and season, with a high-end positioning consistent with a 5-star hotel.

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the type of rate booked (flexible or non-refundable) and are specified at the time of booking on platforms or with the hotel.

  • Are there any tourist taxes to pay?

    A tourist tax is generally applied in the municipality of Sancerre, in addition to the room price, and the exact amount is indicated at the time of booking or on the final invoice.

  • What payment methods are accepted by the hotel Les Hauts de Sancerre?

    The acceptance of credit cards and any other payment methods complies with the standards of a 5-star hotel, but is not detailed. Contact the concierge to confirm the current terms.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered free of charge to guests in the establishment, in accordance with the practices of upscale hotels, although the details of the coverage are not specified.

  • What services are included in the stay (concierge, housekeeping, 24-hour reception, etc.)?

    Public information suggests a dedicated concierge service, but does not detail the complete list of included or paid services. Contact the concierge to confirm the current terms.

  • Does the hotel have parking?

    The terms of private parking on site are not clearly detailed in the available descriptions. Contact the concierge to confirm the current terms.

  • What additional paid services are offered to guests?

    Possible additional services (laundry, room service, transfers) are not exhaustively detailed. Contact the concierge to confirm the current terms.

Sustainability

  • Does the hotel Les Hauts de Sancerre have a sustainable development approach or an environmental label?

    The available information does not detail an environmental policy or specific sustainability labels for Les Hauts de Sancerre. Contact the concierge to confirm the current terms.

  • What actions does the hotel take to limit its environmental impact?

    Concrete measures for energy saving, water management, or waste reduction are not publicly described. Contact the concierge to confirm the current terms.

  • Are the products served in the restaurant and at breakfast mostly local or from short supply chains?

    Online information does not specify the local or sustainable origin of the food products served in the restaurant and at breakfast. Contact the concierge to confirm the current terms.

The Concierge answers — Les Hauts de Sancerre

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Paris airport to Les Hauts de Sancerre?

    The concierge can organise a private transfer to or from the airports of Paris or the nearest train stations, with a vehicle suited to your needs and flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day to visit the surrounding vineyards?

    The concierge can book a VTC driver or taxi for a day of vineyard visits, with a personalised itinerary based on your tasting and estate visit preferences.

  • Can the concierge help me organise my train and taxi journey to the hotel?

    The concierge can advise on the best train + taxi connections from Paris, Orléans, or Bourges and can book a taxi for your arrival at the nearest train station to Sancerre.

  • Can I arrange an early morning transfer to the airport from the hotel?

    The concierge can arrange an early morning or late transfer to the airport or train station, in coordination with your departure times. Contact the concierge to confirm the arrangements for the day.

  • Can you assist with renting a car for my stay in Sancerre?

    The concierge can organise the rental of a car with delivery to the hotel or a nearby agency, suitable for the roads of the wine region.

Restaurant Reservations

  • Can the concierge reserve a table at the restaurant Les Hauts de Sancerre during my stay?

    Reservations are made through the concierge, who can book a table at the gastronomic restaurant of Les Hauts de Sancerre according to the day's availability and your preferred timings.

  • Can you recommend and book other good restaurants in Sancerre and the Sancerrois?

    The concierge can recommend and reserve the best tables in Sancerre and the surrounding area, taking into account your budget, preferences, and options listed in gastronomic guides.

  • Is it possible to arrange a menu suitable for my food allergies at the hotel restaurant?

    The concierge can inform Chef Arnaud Munster of your dietary restrictions and adapt the menu where possible, particularly for gluten-free options mentioned.

  • Can you organise a tasting dinner with food and wine pairings at the hotel restaurant?

    The concierge can reserve a table with a view and create a customised food and wine pairing for an oenological evening featuring Sancerre wines.

Spa Bookings

  • How can I book a massage or treatment at the spa of Les Hauts de Sancerre?

    Treatments are booked through the concierge, who can offer you the available time slots for massages and treatments at the wellness area of the château.

  • Is it possible to privatise a part of the wellness area for two people?

    The concierge can privatise, subject to availability, a part of the wellness area for a couple or small group. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend a spa treatment suitable after a day of walking in the vineyards?

    The concierge can recommend the most suitable treatments for recovery after hiking in the vineyards or long journeys and can make the reservation for you.

Excursions & Cultural Visits

  • Can you organise a guided tour of the village of Sancerre departing from the hotel?

    The concierge can organise a guided tour of the village of Sancerre, classified among the most beautiful villages in France, with a local French or English-speaking guide.

  • Is it possible to book a cellar visit with a tasting of Sancerre wines?

    The concierge can book visits to wineries with Sancerre tastings, selecting renowned winemakers from the Sancerre region.

  • Can you prepare a discovery programme of the most beautiful villages around Sancerre?

    The concierge can suggest an itinerary for discovering the beautiful villages of the Sancerrois and can organise transport and guides if desired.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic decoration in the room, with flowers, champagne from a winemaker, and gourmet treats for a wedding anniversary or a marriage proposal.

  • Is it possible to privatise a lounge to celebrate a family event at Les Hauts de Sancerre?

    The concierge can assist in organising a small private reception or a bespoke gourmet meal to mark a family event within the château.

  • Can you have a birthday cake prepared by the chef for dinner?

    The concierge can arrange for a personalised cake to be prepared by the pastry chef and set up for a birthday, according to your wishes and timings.

Shopping & Luxury Services

  • Can the concierge help me buy and ship Sancerre wine to my home?

    The concierge can direct you to wine merchants and estates to purchase bottles of Sancerre to take away, and can sometimes arrange shipping depending on the producers' capabilities.

  • Can you indicate the best addresses to buy local products around Sancerre?

    The concierge can recommend addresses for local products (cheeses, crottin de Chavignol, local specialities) and organise a tasting and shopping tour.

Family Activities

  • Can you recommend activities suitable for children near the hotel?

    The concierge can suggest family-friendly activities, such as easy walks in the vineyards, educational cellar visits, or exploring the nearby Loire.

  • Is it possible to organise a family bike outing in the vineyards from the hotel?

    The concierge can arrange bike or electric bike rentals for the whole family and propose simple routes in the vineyards around Sancerre.

Personalized Experiences

  • Can you organise a customised wine experience to better understand Sancerre wines?

    The concierge can create a tailored wine tour to compare Sancerre with other appellations, in collaboration with partner winemakers.

  • Is it possible to book a private wine tasting directly at the Château des Hauts de Sancerre?

    The concierge can offer a private tasting session at the château, hosted by a sommelier or a regional expert, subject to availability.

  • Can you help me organise a professional photo shoot in the château and gardens?

    The concierge can arrange a professional photo shoot in the château and gardens to capture your stay, subject to the photographer's availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits