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5★ · Guainville · Centre-Val de Loire

Domaine de Primard 

D16 - Route de Bueil, 28260 Guainville

4.64.6/5605 reviews · Google rating
  • Gardens by the Eure and the moat
  • Garden breakfast included
  • Primard Spa with indoor pool
  • Susanne Kaufmann treatments at the spa

Hotel 5-star in Guainville, 3 km from the Château d'Ivry-la-Bataille ruins, featuring a Susanne Kaufmann spa, indoor pool and gardens.

Does Domaine de Primard have a swimming pool?

Yes. The spa at Domaine de Primard includes an indoor swimming pool.

The spa also features a hammam, a sauna and a fitness room. Treatments use Susanne Kaufmann products.

What are the opening hours of the pool at Domaine de Primard?

The spa pool is open every day from 10am to 7pm.

For a treatment or a specific time slot, it is best to book ahead with the spa or the Concierge.

What is there to see around Domaine de Primard in Guainville?

The banks of the Eure shape the stay, with peaceful walks starting from the estate.

Nearby, you can head to the ruins of Château d'Ivry-la-Bataille, Ivry-la-Bataille itself, or the Museum of Wind Instruments.

A word from the Concierge

Domaine de Primard  through the Concierge's eyes

In Guainville, in the heart of the Centre-Val de Loire region, Domaine de Primard offers a tranquil setting. Surrounded by lush gardens where the water of the moats and the banks of the Eure sparkles in the breeze, the establishment features 39 rooms. The main building, reminiscent of French classicism, is seamlessly integrated into the landscape, showcasing an architectural art that combines order and elegance.

The estate unfolds in a rural setting shaped by water and gardens, with the Eure running through the experience. For nearby outings, the ruins of the Château d'Ivry-la-Bataille are 3,068 metres away, or a 37-minute walk. The cultural site of Ivry-la-Bataille lies 3,246 metres from the hotel. Le Musée des instruments à vent is 4,263 metres away.

Dining is divided between two venues. Bistrot Martin follows a bistronomic approach, while Ottavio La Tavola focuses on Italian cuisine. At Primard Spa, the wellness offer includes Susanne Kaufmann treatments, an indoor swimming pool, a hammam, a sauna and a fitness centre.

The stay also takes shape through on-site experiences. Garden breakfast sets the tone. A bistronomic culinary workshop, a wellness ritual at the spa, a stroll along the Eure and a regional wine tasting extend the rhythm of the estate. This is a property selected for the way landscape, architecture and daily rituals meet in one place.

Why choose Domaine de Primard ?

Domaine de Primard  is an exceptional address in Guainville (Centre-Val de Loire), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Gardens by the Eure and the moat
  • Garden breakfast included
  • Primard Spa with indoor pool
  • Susanne Kaufmann treatments at the spa
  • Bistrot Martin and Ottavio La Tavola
  • Walks along the banks of the Eure

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

5
  • Spa
  • Indoor pool
  • Fitness centre
  • Hammam
  • Sauna

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Bistrot Martin

    Bistronomic

  • Ottavio La Tavola

    Italian

Spa & wellness

Primard spa

The Primard spa offers treatments in partnership with Susanne Kaufmann, including facial treatments, relaxing and toning massages, and a personalized treatment. It features an indoor pool, a hammam, a sauna, and a fitness room.

Facilities & treatments

  • Skincare partner: Susanne Kaufmann
  • Indoor swimming pool
  • Hammam
  • Sauna
  • Fitness center
Practical informationEvery day, from 10am to 7pm
Hours :
Every day, from 10am to 7pm

The concierge’s wordIdeal if you want to alternate a Susanne Kaufmann treatment, time in the hammam, and a session in the fitness room.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Les Chemins
    Guide MICHELIN
    View source

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00 to 23:30
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: D16 - Route de Bueil, 28260 Guainville

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 605 reviews

5/5Maurice Dayan

Beautiful country chateau getaway…very tranquil and relaxing. The service was most gracious, helpful and pleasant; our room very spacious and comfortable with a very comfortable bed; and the restaurant was equally…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 1 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Vestiges du Château d'Ivry-la-BatailleCastle

    3.0 km · 5 min by car

    Ruins of a castle three kilometers away, reflecting the medieval history of the area.

    Practical information

    The concierge’s wordFor a quiet break, head to these castle ruins: an easy stroll to get a feel for the region’s medieval history.

  • Ivry-la-BatailleCultural site

    3.2 km · 5 min by car

    Cultural site located 3.2 kilometers away, providing insight into local history.

    Practical information

    The concierge’s wordFor a cultural break, Ivry-la-Bataille offers a lovely glimpse into local history, ideal if you feel like getting a better sense of the area.

  • Le Musée des instruments à ventMuseum

    4.4 km · 7 min by car

    Museum 4.3 km away, dedicated to wind instruments and their history.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, this museum devoted to wind instruments and their history makes for a curious, peaceful visit.

  • L'Obelisque d'IvryCultural site

    4.9 km · 8 min by car

    Cultural site located 4,891 meters away, providing an opportunity to explore local history.

    Practical information

    The concierge’s wordFor a cultural break, L'Obelisque d'Ivry suits a stroll focused on local history and the charm of Guainville.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Domaine de PrimardRestaurant

    on site · 1 min walk

    Restaurant just a minute's walk away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor an easy gourmet break nearby, Domaine de Primard’s restaurant, a 1-minute walk away, suits a lunch or dinner in a pleasant setting.

  • Domaine de PrimardRestaurant

    on site · 1 min walk

    Restaurant just a minute's walk away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a gourmet break without going far, the Domaine de Primard restaurant awaits just 1 min away on foot, in a pleasant setting.

  • Gingko HôtelRestaurant

    3.3 km · 6 min by car

    Restaurant 3.2 kilometers away, offering a diverse dining experience.

    Practical information

    The concierge’s wordFor a relaxed dinner near Guainville, the Gingko Hôtel restaurant offers a gourmet break with something for varied tastes.

  • Le Gingko Hôtel***Restaurant

    3.3 km · 6 min by car

    Restaurant in Guainville, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a quiet dinner or a polished break in Guainville, Le Gingko Hôtel*** offers a pleasant setting and an easy pause to slip into your day.

  • Golf Parc Robert HersantSports & leisure

    3.4 km · 6 min by car

    Golf Parc Robert Hersant, a golf course providing facilities for enthusiasts of the sport.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break, Golf Parc Robert Hersant is a pleasant option for golf lovers seeking a moment on the green.

  • A la frontière normandeTrail

    5.6 km · 10 min by car

    Trail located 5,565 meters away, perfect for walks in nature.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break, this 5.5 km trail is ideal for a peaceful walk in nature.

What’s happening during your stay

The dates I slip into my guests’ programme in Guainville — concerts, exhibitions, festivals a few steps from Domaine de Primard .

My tip: book concert tickets seven days ahead.

  • Event

    Marché de Dammartin-en-Serve

    Open year-round

    Dammartin-en-Serve · 11.4 km

    Dammartin-en-Serve market taking place throughout 2026, featuring local producers including a florist, a poultry vendor, a fruit and vegetable stand, and a cheesemaker.

    View official source

  • Event

    Vétheuil fait son marché

    Open year-round

    Vétheuil · 24.5 km

    Vétheuil hosts its market every Friday morning from 8:00 AM to 1:00 PM, in the market square, featuring numerous vendors throughout the year 2026.

    View official source

  • Event

    Marché d'Orgerus

    Open year-round

    Orgerus · 19.2 km

    The Orgerus market takes place in Orgerus throughout 2026, featuring stalls of fruits, vegetables, cheeses, fish, oysters, caterers, and clothing.

    View official source

  • Exhibition

    Exposition : Avant les nymphéas. Monet découvre Giverny, 1883-1890

    Mar 27 – Jul 5, 2026

    Giverny · 18.9 km

    Exhibition dedicated to Claude Monet's early years in Giverny, on view from 27 March to 5 July 2026.

    View official source

  • Exhibition

    Restitution projet : Tricote un sourire

    Apr 1 – Dec 23, 2026

    Vernon · 20.4 km

    Exhibition 'Tricote un sourire' held at the Blanche Hoschedé-Monet museum in Vernon from 1 April to 23 December 2026, showcasing a series of 6 tapestries inspired by Claude Monet's Water Lilies.

    View official source

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Domaine de Primard?

    Standard check-in usually begins in the afternoon and check-out takes place in the morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on room availability on the day of your arrival and may incur an additional charge. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    It is possible to arrange private chauffeur transfers between the Domaine de Primard and the Parisian airports, by reservation and at an additional cost.

  • Does the hotel have parking?

    A private parking facility is available on-site for guests, with complimentary valet service mentioned by some providers.

Location & Access

  • What is the exact address of the Domaine de Primard in Guainville?

    The hotel is located at Château de Primard, 28260 Guainville, in Eure-et-Loir, in the Centre-Val de Loire region, approximately one hour's drive from Paris.

  • Where is the Domaine de Primard located in relation to Paris and Giverny?

    The Domaine de Primard is situated in a rural area, by the Eure River, between Paris and Giverny, in the countryside of Eure-et-Loir.

  • How can I get to the Domaine de Primard from Paris without a car?

    From Paris, the Domaine de Primard can be reached by car in about one hour, or by combining train to a nearby station followed by taxi or ride-hailing service.

  • What is the distance between the hotel and the airport?

    The main Parisian airports (Paris-Orly and Paris-Charles-de-Gaulle) are located approximately 1 hour 15 minutes to 1 hour 45 minutes away by car, depending on traffic. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the Domaine de Primard.

  • What amenities can be found in the rooms at Domaine de Primard?

    The rooms offer superior quality bedding, a mini-bar with some complimentary items, a workspace, a private bathroom, and free Wi-Fi access.

  • Do the rooms have a view of the gardens or the river?

    Some rooms and suites offer views of the gardens, the park, or the surrounding countryside, depending on the category booked.

  • Is housekeeping done daily in the rooms?

    Daily housekeeping is provided, with regular maintenance and the possibility of additional services upon request at the reception.

  • Who is the current director of Domaine de Primard?

    The operational management of Domaine de Primard is ensured within the Fontenille Collection, with a director whose name may change. Contact the concierge to confirm the day's arrangements.

  • Where can we see recent photos of the Domaine de Primard (rooms, pool, restaurant)?

    Official photos of the Domaine de Primard, its rooms, the pool, and the restaurants can be viewed on the hotel’s website and major booking platforms.

  • Does the Domaine de Primard offer room service?

    Room service depends on the current policy of the establishment; some in-room services, such as drinks or snacks, may be offered. Please contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    The hotel generally offers a buffet breakfast, featuring local cuisine and quality products, served in one of the dining areas.

  • What restaurants are available at Domaine de Primard?

    Domaine de Primard offers at least two on-site restaurants: the gourmet restaurant Les Chemins and the more casual Bistrot Martin.

  • Does Domaine de Primard have a gourmet restaurant and what type of menu?

    The gourmet restaurant offers refined local cuisine supervised by chef Éric Frechon, with menus highlighting seasonal and local products.

  • What does Bistrot Martin offer at Domaine de Primard?

    Bistrot Martin serves friendly bistro cuisine, and a gourmet brunch is offered on certain Sundays from 12 pm to 3 pm, depending on the establishment's calendar.

  • Can we come for dinner or lunch at the restaurant of Domaine de Primard without staying there?

    The restaurants can accommodate external guests by reservation, subject to availability and the specific conditions of each service.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Domaine de Primard has an outdoor swimming pool open seasonally, complemented by a large spa with sauna, hammam, and Japanese bath.

  • What is the opening of the swimming pool at Domaine de Primard?

    The opening of the swimming pool is seasonal, usually during fine weather. Contact the concierge to confirm the day's arrangements.

  • What wellness facilities are offered at the spa of Domaine de Primard?

    The spa at Domaine de Primard covers approximately 450 m² and includes a sauna, hammam, Japanese bath, treatment rooms, as well as massages and facials.

  • What types of massages and treatments are available at the spa?

    In-room massages, facials, and body treatments are offered, with some rooms dedicated to duo treatments within the spa.

  • What are the opening hours of the spa and hammam?

    The spa and wellness facilities (sauna, hammam, Japanese bath) are generally open every day, with defined hours. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Domaine de Primard?

    Pets are welcome at Domaine de Primard, which indicates that it accommodates four-legged friends in a natural environment.

  • Are there additional fees for bringing a dog to Domaine de Primard?

    Additional fees or specific conditions (size, number) may apply for accommodating pets. Contact the concierge to confirm the day's arrangements.

Billing & Policies

  • What are the average prices for a night at Domaine de Primard?

    The rates at Domaine de Primard vary depending on the season, room type, and offer, with prices observed starting from around €350 per night on certain sites.

  • Is breakfast included in the room price?

    Rates may or may not include breakfast, depending on the chosen offer (room only rate, breakfast included, or package). Check the details at the time of booking.

  • Are there any local taxes to pay?

    A local tourist tax may be charged per night and per person, in addition to the displayed rate. Please contact the concierge to confirm the terms for the day.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked (flexible, semi-flexible or non-refundable) and the booking channel. Please check the conditions stated on your confirmation.

  • How do prices at Domaine de Primard change with the seasons?

    Prices at Domaine de Primard vary depending on the dates, room type, and offers including breakfast, spa or dinner, with high-end stays positioned as luxury.

  • Is there a specific regulation to respect on the Domaine (quiet, gardens, animals)?

    The internal regulations provide guidelines for tranquility, respect for the gardens, semi-wild animals, and common areas, to preserve the calm of the domain.

  • What payment methods are accepted to settle a stay at the Domaine de Primard?

    Payment for stays can be made by major credit card and sometimes by other means depending on the booking channel; card guarantees are often required.

Included Services

  • What are the recent customer reviews for Domaine de Primard?

    Reviews for Domaine de Primard are generally very positive, mentioning a beautiful setting, quality spa, and excellent dining, with ratings often above 8.5/10.

  • Are there special offers or packages including dinner and spa at the Domaine de Primard?

    The hotel may offer special packages including gourmet dinner, spa access, or activities, depending on the periods and availability, visible on the official website or through certain agencies.

  • What languages are spoken by the staff at the Domaine de Primard?

    The staff speaks at least French and English, with sometimes other languages, allowing them to welcome a high-end international clientele.

Activities & Leisure

  • What cultural visits can be made around Domaine de Primard, such as Giverny?

    Domaine de Primard is located near Giverny and the house of Claude Monet, accessible by car for a cultural day trip.

  • What leisure activities are offered directly at Domaine de Primard?

    On site, guests can enjoy a large park, landscaped garden, nature walks, the seasonal outdoor pool, and the spa.

  • Can bicycles be rented at Domaine de Primard to explore the surroundings?

    Bicycles are available for free rental on site to discover the surrounding countryside at your own pace.

  • What is the general history of Domaine de Primard transformed into a hotel?

    The hotel is located in a historic castle surrounded by a large park, representing a former private property rehabilitated into a luxury hotel estate.

Family & Kids

  • Is Domaine de Primard suitable for a family stay with children?

    Domaine de Primard is suitable for family stays, with large outdoor spaces, surrounding nature, and animal observation around the Primard farm.

  • Does the hotel provide facilities for babies and young children?

    The availability of specific services such as baby cots, high chairs, or children's menus depends on availability and internal policies. Contact the concierge to confirm the day's arrangements.

  • Can we see animals at Domaine de Primard with children?

    The estate hosts wildlife in semi-freedom around the farm, with swans, ducks, Highland cows, Ouessant sheep, and donkeys visible during walks.

Sustainability

  • Who bought the castle of Catherine Deneuve that became Domaine de Primard?

    The estate was developed by the Fontenille Collection from a former property of Catherine Deneuve, with a complete rehabilitation into a luxury hotel and spa.

  • What actions in favour of nature and the landscape are highlighted by the Domaine de Primard?

    The Domaine de Primard highlights nature and gardens, with careful management of green spaces and the preservation of semi-wild fauna, in an environmentally respectful approach.

  • Does the Domaine de Primard adopt a sustainable approach to its dining and operations?

    The establishment integrates nature, promotes short supply chains, and focuses on local products, which aligns with a more sustainable approach to hospitality and dining.

Accessibility

  • Is the Domaine de Primard suitable for people with reduced mobility?

    Some common areas may be accessible to people with reduced mobility, but the historic building may limit full accessibility to all rooms. Please contact the concierge to confirm the arrangements for the day.

  • Is the parking and the outdoor pathways easily accessible for wheelchairs?

    On-site parking allows close access to the main building, but the presence of slopes, gravel, or steps may require assistance for certain movements.

The Concierge answers — Domaine de Primard 

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Paris airport and Domaine de Primard?

    The concierge can organise a private transfer by car or van from or to the main Paris airports, subject to prior reservation and availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi or VTC to reach Paris or a train station?

    The concierge can book a taxi or VTC for trips to the nearest train station or to Paris, with schedules and vehicle categories tailored to your needs.

  • Is it possible to have a chauffeur available for the day from Domaine de Primard?

    It is possible to request the concierge for a chauffeur service available for the day or half-day, to visit the region or to attend multiple appointments.

  • Can you advise me on the best way to arrive at Domaine de Primard from central Paris?

    The concierge can advise on the best road and rail routes to arrive from Paris, as well as estimated travel times depending on the day and time.

  • Can you arrange a transfer with a child car seat from the train station to the hotel?

    The concierge can book a transfer with a baby seat or booster for children, subject to availability and a request made in advance.

Restaurant Reservations

  • Can you reserve a table at the gourmet restaurant of Domaine de Primard?

    Reservations are made through the concierge, who can secure a table at the gourmet restaurant Les Chemins or at Bistrot Martin, depending on availability and your preferred timing.

  • How can I reserve a table at Bistrot Martin during my stay?

    The concierge can reserve a table at Bistrot Martin and provide information on timings, the menu, and brunch options offered on certain Sundays.

  • Can you inform the restaurant of my food allergies and suggest an adapted menu?

    The concierge can notify the restaurant of your allergies and restrictions and suggest suitable options with the cuisine, as much as possible.

  • Is it possible to organise a birthday or romantic dinner on-site?

    The concierge can organise a birthday or romantic dinner with a preferred table, simple decoration, and a cake upon prior request, depending on the restaurant's feasibility.

Spa Bookings

  • How can I book a massage or treatment at the spa of Domaine de Primard?

    Spa treatment reservations are made through the concierge, who can offer slots for massages, facials, and access to facilities (sauna, hammam, Japanese bath).

  • Can you organise a couple's treatment at the spa during our weekend?

    The concierge can recommend couple's treatments and check the availability of treatment rooms for couples at the spa.

  • How can I find out the spa hours and book a slot for the wellness facilities?

    The concierge can provide information on the spa opening hours and reserve a slot to enjoy the sauna, hammam, and Japanese bath.

  • Can you recommend a suitable treatment if I am pregnant or have medical constraints?

    The concierge can indicate the most suitable treatments for pregnant women or individuals with medical constraints, in consultation with the spa team.

Excursions & Cultural Visits

  • Can you organise a visit to Giverny and Claude Monet's house from the hotel?

    The concierge can arrange an excursion to Giverny and Claude Monet's house, with or without a private guide, including transport and tickets according to your wishes.

  • Can you prepare a discovery programme of the Eure valley around Domaine de Primard?

    The concierge can propose a discovery itinerary of the Eure valley, including villages, gardens, and viewpoints, with car rental or a driver if needed.

  • Is it possible to book a private guide for a cultural visit from the hotel?

    The concierge can book a French or English-speaking private guide for day cultural visits in the region, according to your interests.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, champagne, and small attentions, upon prior order and at an additional cost.

  • Is it possible to organise a birthday with a personalised cake and decoration?

    The concierge can coordinate a birthday (for child or adult) with a personalised cake, special table at the restaurant, and suitable activities, subject to prior agreement.

  • Can you help organise a private photo shoot at Domaine de Primard?

    The concierge can assist in organising a small private event or photo shoot on the estate, subject to permission and specific conditions.

Shopping & Luxury Services

  • Can you recommend wineries or vineyards to visit with tastings?

    The concierge can recommend wineries and vineyards in the region, and sometimes arrange private tastings or the delivery of bottles to the hotel.

  • Is it possible to have flowers or a personalised gift delivered to the room before our arrival?

    The concierge can offer a florist service, personalised gifts, or a gourmet basket in the room upon arrival, upon request and for an additional charge.

Family Activities

  • Can you suggest activities suitable for children on the estate and in the surrounding area?

    The concierge can suggest nature activities for families on the estate, such as walks, animal observation, and cycling, as well as nearby outings suitable for children.

  • Can you arrange bicycle rentals for a family ride around the hotel?

    The concierge can organise the rental of bicycles or electric bikes, subject to availability, for family rides in the surrounding countryside.

Personalized Experiences

  • Is it possible to organise a chic picnic in the gardens of Domaine de Primard?

    The concierge can organise a chic picnic in the gardens or by the Eure river, with a basket prepared by the kitchen, depending on the weather and the season.

  • Can you arrange a customised wellness stay with spa, restaurant, and nature activities?

    The concierge can create a tailored programme combining spa, gastronomy, and nature activities for a personalised wellness weekend.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits