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5★ · Londres

Hotel Cafe Royal

10 Air St, London W1B 5AB, Royaume-Uni, Londres

4.64.6/52,158 reviews · Google rating
  • On Regent Street, between Mayfair and Soho
  • A London address opened in 1865
  • 160 rooms and 54 suites
  • Dining concepts by Albert Adrià and Heston Blumenthal

Hotel 5-star in Londres, in the heart of Londres, featuring a Michelin-starred restaurant, gastronomic journey and 24-hour concierge.

Where is Hotel Café Royal in London?

The hotel is on Regent Street, between Mayfair and Soho.

This location gives easy access to the West End, St James’s and several central London cultural sights.

Is Hotel Café Royal a 5-star hotel?

Yes, Hotel Café Royal is a 5-star hotel in London.

It offers the core services expected from a large city hotel, including a 24-hour concierge and front desk, a spa and on-site dining.

How much is afternoon tea at Hotel Café Royal?

The price can vary depending on the period, the menu and any options selected.

The simplest approach is to check the current menu or contact the concierge before booking.

A word from the Concierge

Hotel Cafe Royal through the Concierge's eyes

Here, you don’t just come to sleep on Regent Street. You choose a London house that opened in 1865, which still knows how to operate on multiple levels without losing focus. The key point is balance. On one side, there are 160 rooms, providing the true mechanics of a grand hotel. On the other, there are signatures that give a clear direction to your stay, from Albert Adrià to Heston Blumenthal. Few addresses manage to seamlessly combine dessert, cocktails, breakfast, and a destination dinner with such coherence. Café Royal also belongs to a broader story of London. Its name traverses the cultural memory of the city, from the dandies of the late 19th century to the more contemporary nights of Soho. If you enjoy hotels that allow you to do everything on-site without losing the rhythm of the city, this is a very solid base. And if you know London, you already understand that such a location transforms throughout the day, from the first coffee to the last drink.

Why choose Hotel Cafe Royal?

Hotel Cafe Royal is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • On Regent Street, between Mayfair and Soho
  • A London address opened in 1865
  • 160 rooms and 54 suites
  • Dining concepts by Albert Adrià and Heston Blumenthal
  • Desserts, cocktails, breakfast and dinner in-house

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

5
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar
  • Afternoon tea
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues, including 3 Michelin stars.

  • Cakes & Bubbles by Albert Adrià

    1 Michelin star

    Restaurant

    Chef: Albert Adrià
    Chef: Albert Adrià

    Highlights

    • offering a parade of sweet treats and Champagne.
    Practical information

    The concierge’s wordIf you go, lean into the parade of sweet treats with a glass of Champagne: that’s where Albert Adrià’s signature really comes through.

  • Green Bar

    Bar

    Highlights

    • where mixologists craft sublime botanical cocktails for tastemakers and curious souls.
    Practical information

    The concierge’s wordFor a drink beyond the usual, head to Green Bar: the mixologists craft sublime botanical cocktails, perfect for curious palates.

  • The Gallery

    Restaurant

    Highlights

    • Enjoy a refined breakfast at The Gallery.
    Practical information

    The concierge’s wordTo start the day well, head to The Gallery: the ideal setting for a refined breakfast at Hotel Cafe Royal.

  • Alex Dilling

    2 Michelin stars

    Restaurant

    Highlights

    • A luxurious, gold-leaf-adorned dish from Alex Dilling's Two-Star restaurant.
    Practical information

    The concierge’s wordFor a truly refined moment, book Alex Dilling and treat yourself to its luxurious gold-leaf-adorned dish.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Cakes & Bubbles by Albert Adrià
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1865 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Bookings may be cancelled up to 24 hours in advance, for cancellations after this time a cancellation fee of one night will apply.

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Pets of residents up to 12kg are permitted within our guestrooms, restaurants and bars. Acceptance of non-resident’s pets within our restaurants and bars is at the discretion of management. Please note that pets are not permitted in Akasha spa.

Location & access

Address: 10 Air St, London W1B 5AB, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,158 reviews

5/5Summer

Absolutely phenomenal experience! Hotel Café Royal is the definition of true luxury and world-class hospitality in London. From the warm welcome with champagne to the stunning marble bathrooms and the serene Akasha…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • National GalleryTourist attraction

    573 m · 7 min walk

    Art museum a seven-minute walk away, featuring a vast collection of European paintings.

    Practical information

    The concierge’s wordA 7-minute walk away, the National Gallery offers a calm break around a vast collection of European paintings, ideal between two appointments.

  • Palais de BuckinghamCultural landmark

    1.1 km · 13 min walk

    Buckingham Palace, the official residence of the British monarchy, accessible within a few minutes by car.

    Practical information

    The concierge’s wordFor a royal break in London, head to Buckingham Palace if you're after an iconic cultural landmark, easily reached within a few minutes by car.

  • British MuseumMuseum

    1.2 km · 15 min walk

    Museum 1.2 km away, showcasing collections of art and antiquities from around the world.

    Practical information

    The concierge’s wordFor a cultural break, head to the British Museum if you feel like exploring art and antiquities collections from around the world.

  • Big BenCultural landmark

    1.3 km · 16 min walk

    Cultural landmark a thirteen-minute walk away, famous for its iconic clock and neo-Gothic architecture.

    Practical information

    The concierge’s wordA 13-minute walk away, Big Ben offers a perfect London pause if you enjoy iconic landmarks and neo-Gothic architecture.

  • Abbaye de WestminsterChurch

    1.4 km · 16 min walk

    Religious building 1.3 km away, known for its Gothic architecture and rich history.

    Practical information

    The concierge’s wordFor a cultural break, head to Westminster Abbey: its Gothic architecture and rich history are especially well suited to a morning visit.

  • London EyeTourist attraction

    1.4 km · 17 min walk

    Tourist attraction located 1.4 km away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s wordTo take in London at a glance, treat yourself to this panoramic break when you feel like seeing the city as a whole.

  • Tate ModernArt gallery

    2.6 km · 4 min by car

    Art gallery located 2,575 meters away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, Tate Modern is well suited to a visit centered on modern and contemporary art.

  • Cathédrale Saint-Paul de LondresChurch

    2.7 km · 5 min by car

    St. Paul's Cathedral, an iconic religious building in London, accessible within a few minutes by transport.

    Practical information

    The concierge’s wordFor a contemplative break in London, head to St Paul’s Cathedral when you’re in the mood for calm and a striking architectural landmark.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    620 m · 7 min walk

    Trafalgar Square, an iconic square in London, is a seven-minute walk away.

    Practical information

    The concierge’s wordFor an urban break 7 minutes away on foot, head to Trafalgar Square, ideal for catching London’s rhythm between appointments.

  • Hyde ParkPark

    1.9 km · 3 min by car

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in London, Hyde Park is well suited to a peaceful walk along its paths, especially at the start or end of the day.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    2.2 km · 4 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

  • Borough MarketMarket

    3.2 km · 6 min by car

    Market in London, offering a variety of fresh and local food products.

  • Camden MarketMarket

    3.5 km · 6 min by car

    Lively market featuring a variety of food stalls, clothing, and crafts.

Places to visit nearby

The sights, landmarks and walks I recommend around Hotel Cafe Royal — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hotel Cafe Royal?

    Standard check-in begins at 3 PM and check-out is until 12 PM, according to the information provided to travel agencies.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room availability upon arrival. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted subject to availability and may incur an additional charge. Please contact the concierge to confirm the arrangements for the day.

  • Can I arrive late at night at Hotel Cafe Royal?

    The reception is open continuously to accommodate late arrivals and very early departures at this 5-star hotel.

Location & Access

  • Where is Hotel Cafe Royal located in London?

    The hotel is located at 68 Regent Street, in the Piccadilly area, in the heart of the West End, between Mayfair, Soho, and St James in London.

  • What is the distance between the hotel and the airport?

    The distance is approximately 27 kilometres from Heathrow to the hotel, which is about 30 to 40 minutes by car depending on traffic.

  • What are the nearest underground stations to Hotel Cafe Royal?

    The nearest underground station is Piccadilly Circus, just a few steps from the entrance on Regent Street, providing easy access to the lines serving central London.

  • Is Hotel Cafe Royal well located for visiting the West End and Soho?

    The hotel is ideally situated in the heart of the West End, just a few minutes' walk from Soho, Theatreland, Chinatown, Bond Street, and St James.

Rooms & Amenities

  • Is Hotel Cafe Royal a 5-star hotel?

    Hotel Cafe Royal is a 5-star hotel, a member of The Set Collection, occupying a historic address on Regent Street in the heart of London.

  • How many rooms and suites does Hotel Cafe Royal offer and what is their style?

    The hotel offers 159 rooms and suites in a contemporary style with touches of marble and wood, providing high-end amenities suited for a luxury clientele.

  • What amenities can be found in the rooms at Hotel Cafe Royal?

    The rooms generally feature marble bathrooms, high-quality bedding, modern technological amenities, and premium room service.

  • Does the hotel offer rooms with a view of Regent Street or a quieter courtyard?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are included in the room rate at Hotel Cafe Royal?

    The standard rate quoted for the rooms generally does not include meals, unless a specific offer is mentioned at the time of booking.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, with internet access in the rooms and common areas for guests staying.

  • What hotel services are provided daily during the stay?

    Daily housekeeping and evening turndown service are offered in this hotel, as well as concierge and reception services 24 hours a day.

  • Does the hotel offer a shuttle or valet service included for guests?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What restaurants and bars are available at Hotel Cafe Royal?

    Hotel Cafe Royal houses several dining spaces, including Café Royal Grill, Cakes & Bubbles, the fine dining restaurant Alex Dilling, the Green Bar, and room service.

  • What type of breakfast is offered?

    A continental and British-style breakfast is offered, usually served in the restaurant or in-room, with a selection of high-quality products.

  • How much does afternoon tea cost at Hotel Cafe Royal and is there a dress code?

    The hotel hosts a popular afternoon tea at Café Royal, with prices varying depending on the package. Contact the concierge to confirm the arrangements for the day.

  • Is room service available 24 hours a day at Hotel Cafe Royal?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What facilities does the Akasha spa at Hotel Cafe Royal offer?

    The Akasha spa offers an 18-metre swimming pool, a sauna, a steam room, a fitness area, as well as a range of wellness treatments and rituals.

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool within the Akasha spa, accessible to staying guests according to specific hours and conditions.

  • What types of treatments are offered at the Akasha spa?

    Body treatments, facials, massages, and holistic programmes are offered at the Akasha spa, by reservation and subject to therapist availability.

  • Is a specific dress code required to access the pool and spa?

    Please contact the concierge to confirm the day's requirements.

Activities & Leisure

  • What leisure activities are easily accessible from Hotel Cafe Royal?

    Hotel Cafe Royal is just a few minutes' walk from Theatreland, the main theatres of the West End, Chinatown, and the shops of Bond Street.

  • Does the hotel have a gym and event spaces?

    The hotel offers an Akasha fitness centre as well as meeting spaces and lounges that can accommodate private or professional events.

  • Can experiences such as guided tours or show tickets be arranged directly from the hotel?

    Please contact the concierge to confirm the day's arrangements.

  • Does the location of Hotel Cafe Royal allow for a stay focused on cultural outings?

    Guests can enjoy immediate proximity to Soho, the West End, and museums accessible by tube to organise a rich cultural programme.

Family & Kids

  • Is Hotel Cafe Royal suitable for family stays?

    The hotel welcomes families and offers rooms and suites that can be adapted, as well as bespoke services through the concierge.

  • Are there specific services for children, such as dedicated menus or activities?

    Please contact the concierge to confirm the day's arrangements.

  • Can activities for children around Regent Street be organised with the hotel?

    The concierge can recommend family activities in the West End, close to the hotel and easily accessible on foot or by transport.

  • Does the hotel offer connecting rooms or family-friendly suites?

    The spacious suites and the possibility of connecting rooms make it an interesting option for family stays in London.

Pets

  • Are pets allowed at Hotel Cafe Royal?

    Pets are accepted at Hotel Cafe Royal, generally under specific conditions and possible additional fees.

  • Is there a size or weight limit for pets accepted at the hotel?

    Contact the concierge to confirm the terms of the day.

  • Does the hotel offer special amenities for pets?

    Amenities may be provided for pets, such as beds or bowls, upon prior request to the hotel.

  • Can pets freely access the common areas of the hotel?

    Hotel Cafe Royal follows the standards of luxury hotels in London for welcoming pets, with access rules for restaurants and the spa.

Accessibility

  • Is Hotel Cafe Royal suitable for people with reduced mobility?

    The hotel is located in a historic building but accessibility arrangements are provided in common areas and some rooms.

  • Does the hotel have rooms specifically adapted for wheelchair users?

    Contact the concierge to confirm the terms of the day.

  • Are the common areas and the spa accessible by lift?

    Lifts serve the main floors, facilitating movement between the rooms, the lobby, the Akasha spa, and the restaurants.

  • Is specific assistance possible for guests with particular accessibility needs?

    The on-site teams can offer assistance for movement within the hotel, particularly to access the restaurants and the spa.

Billing & Policies

  • What is the hotel's cancellation policy?

    The standard cancellation policy communicated to agencies allows for cancellation without charge up to 48 hours before arrival at 4 PM, unless special rate conditions apply.

  • What payment methods are accepted at Hotel Cafe Royal?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    Local taxes and service charges may apply to the displayed rates, according to London regulations and booking conditions.

  • What are the usual price levels for a room at Hotel Cafe Royal?

    Room and suite rates vary depending on the period, category, and special offers, positioned within the luxury segment of the London market.

Sustainability

  • Does the hotel have a sustainable renovation policy for its historic building?

    Hotel Cafe Royal is engaged in a contemporary luxury approach, integrating elements of renovation and modernisation of a historic building on Regent Street.

  • Are there environmental initiatives, such as reducing plastic or managing energy, implemented at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Are the rooms equipped with devices aimed at reducing energy consumption?

    The use of modern equipment and contemporary materials in the rooms and common areas contributes to overall better energy efficiency.

  • Does the location of Hotel Cafe Royal promote a stay with more responsible mobility?

    The hotel's positioning in the heart of London encourages walking or using public transport, reducing the footprint associated with individual transport.

The Concierge answers — Hotel Cafe Royal

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Heathrow Airport to Hotel Cafe Royal?

    The concierge can organise private transfers between Heathrow Airport and Hotel Cafe Royal by car with a driver or luxury vehicle. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for the day from the hotel?

    The concierge can book a chauffeur service for business travel in London, departing from the hotel on Regent Street.

  • Can you advise me on the best means of transport to visit the main tourist sites in London?

    The concierge can recommend the best transport options by tube, bus, or taxi to reach the main museums and districts of London.

  • Can you arrange a transfer from the hotel to King's Cross or St Pancras station?

    The concierge can organise round-trip transfers to the main train stations in London by taxi or private vehicle according to your train schedule.

  • Is it possible to have a transfer with a child car seat from the airport to the hotel?

    The concierge can arrange a transfer with a suitable child seat for families from and to London airports.

Restaurant Reservations

  • Can you book a table at a Michelin-starred restaurant near Hotel Cafe Royal?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants in Mayfair, Soho, and St James near the hotel.

  • Can you book an afternoon tea at Hotel Cafe Royal and inform me of the dress code?

    The concierge can organise an afternoon tea at the Café Royal Grill or in the dedicated lounge, specifying times, prices, and any dress code. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to reserve a table at the hotel restaurant with a specific seating request?

    Reservations are made through the concierge, who can guarantee a table with a view or in a quieter area according to your preferences.

  • Can you arrange a menu suitable for dietary restrictions in one of the restaurants at Hotel Cafe Royal?

    The concierge can organise personalised menus or special options for vegetarian, vegan, or gluten-free diets in the hotel's restaurants.

Spa Bookings

  • Can you book a treatment at the Akasha spa during my stay?

    Reservations are made through the concierge, who can schedule treatments at the Akasha spa, access to the pool, and wellness areas according to availability.

  • Is it possible to book a couples massage at the hotel spa?

    The concierge can arrange wellness rituals for two people, including a massage and access to the Akasha spa, during a shared time slot.

  • Can you prepare a multi-day wellness programme at the Akasha spa?

    The concierge can advise and book a comprehensive wellness programme with multiple treatments and daily access to the Akasha spa.

Excursions & Cultural Visits

  • Can you organise a private guided tour of London's museums from the hotel?

    The concierge can arrange a private guided tour of the main museums and landmarks in London departing from the hotel.

  • Is it possible to book theatre tickets in the West End through the concierge?

    The concierge can book theatre tickets in the West End, just a few minutes' walk from the hotel on Regent Street.

  • Can you organise a guided tour about the history of the Café Royal and Piccadilly?

    The concierge can organise a themed tour on the history of the Café Royal and the Piccadilly area with a specialised guide.

Special Occasions

  • Can you arrange a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, champagne, and treats upon arrival.

  • Is it possible to organise a small private reception at Hotel Cafe Royal?

    The concierge can coordinate a private event or reception in the hotel's lounges, depending on the number of guests.

  • Can you organise a personalised birthday cake served in the restaurant or in the room?

    The concierge can arrange a personalised cake, candles, and a setup in the room or at the restaurant for a birthday.

Shopping & Luxury Services

  • Can you recommend a luxury shopping route around the hotel?

    The concierge can recommend luxury boutiques nearby on Regent Street, Bond Street, and Mayfair and arrange dedicated appointments.

  • Is it possible to book a personal shopper during my stay at Hotel Cafe Royal?

    The concierge can arrange for a personal shopper for a private session in the partner boutiques in the area.

  • Can you arrange for the delivery of my purchases to my room and assist me with the tax refund?

    The concierge can arrange for the delivery of your purchases to your room and offer certain tax refund services in coordination with the shops.

Family Activities

  • Can you recommend family activities to do near Hotel Cafe Royal?

    The concierge can suggest family-friendly activities around the West End, Soho, and museums that are easily accessible from the hotel.

  • Is it possible to organise a tour of London specifically designed for children?

    The concierge can organise a tour of London with a family-specialised guide, including breaks suitable for children.

Personalized Experiences

  • Can you create a tailored programme to explore the Regent Street area and its surroundings?

    The concierge can create a customised itinerary combining culture, shopping, and gastronomy around Regent Street, Mayfair, and Soho.

  • Is it possible to organise a professional photo shoot at the hotel and in the area?

    The concierge can arrange a professional photo shoot in and around the hotel to capture a stay or a special occasion.

  • Can you prepare a personalised culinary tour in the hotel's restaurants and bars?

    The concierge can design a bespoke culinary experience with tastings at the various dining venues of Hotel Cafe Royal.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits