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5★ · Essaouira

Hôtel Heure Bleue Palais

2 Rue Ibn Batouta، الصويرة 44000, Maroc, Essaouira

4.54.5/5664 reviews · Google rating
  • In the heart of Essaouira’s medina
  • Close to the beaches
  • Member of Relais & Châteaux
  • Traditional Moroccan architecture

Hotel 5-star in Essaouira, Morocco, 103 m from Borj Bab Marrakech, featuring massage treatments, a restaurant and 24-hour concierge.

Where is Hôtel Heure Bleue Palais located in Essaouira?

The hotel is set in the heart of Essaouira’s medina, in a calm and sheltered setting.

It gives easy walking access to the historic lanes, the ramparts and the beach.

Where to stay in Essaouira with a restaurant and bar on site?

Hôtel Heure Bleue Palais brings together several dining venues, a bar and a lounge.

There is breakfast service, restaurants with different styles, and a lounge for drinks.

Where to stay in Essaouira for a wellness stay near the medina?

The hotel suits a restful stay well, with massage treatments available on site.

It is especially well suited to returning to calm after walking through the medina.

A word from the Concierge

Hôtel Heure Bleue Palais through the Concierge's eyes

Hôtel Heure Bleue Palais, located in Essaouira, Morocco, serves as a true haven of peace. This hotel, part of the Relais & Châteaux property, sits in the heart of the medina, close to the beaches. Its traditional Moroccan architecture and warm atmosphere make it a favored destination for travelers seeking authenticity. The refined details and attentive service enhance the visitors' experience.

What sets this hotel apart is its unique atmosphere that combines luxury and tradition. Guests appreciate the authenticity of the architecture and decor. The hotel provides an ideal setting to unwind after a day of exploration in the medina. The tranquility of the surroundings and the comfort of the facilities contribute to a memorable experience.

Before your visit, note that the ambiance is suitable for couples and travelers seeking peace. Families and business travelers will also find suitable services. The best time to visit Essaouira is from March to June, when the weather is mild and pleasant.

_My tip from the Concierge: consider booking a massage at the spa to enjoy a moment of relaxation after your visits._

Why choose Hôtel Heure Bleue Palais?

Hôtel Heure Bleue Palais is an exceptional address in Essaouira, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Essaouira’s medina
  • Close to the beaches
  • Member of Relais & Châteaux
  • Traditional Moroccan architecture
  • Peaceful retreat after the medina

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace before the medina

    Starting the day with breakfast in one of the hotel’s light-filled spaces sets the right tone for Essaouira. Before the liveliness of the lanes and walks towards the ramparts or beach, this moment offers a gentle transition between the intimacy of the palace and the energy of the town. Ideal for travellers who like to set out early, but never in haste.

    À vivre le matinIncluded in your stay
  • Massage after a day of exploring

    After several hours spent exploring the medina, the ramparts or the seafront, reserving a massage at the hotel feels entirely natural. This experience perfectly matches the spirit of the house: offering a peaceful refuge after the intensity of Essaouira. It suits couples as well as solo travellers wishing to slow down and recover a sense of release at the end of the day.

    Conseil du ConciergeReservation required
  • A medina walk followed by a return to calm

    One of the most rewarding experiences here is to head out on foot into the medina without too rigid a plan, then return to the hotel and recover its hushed atmosphere. This alternation between immersion and retreat captures the appeal of the address: being in the heart of Essaouira while enjoying a genuine refuge for reading, resting or lingering over tea.

    Included in your stay
  • A beach escape from within the medina

    Few addresses combine historic urban life and proximity to the coast so naturally. From the hotel, it is easy to shape a half-day between discovering the old town and walking along the Atlantic shore. This maritime pause offers another reading of Essaouira—more open, more luminous—before returning to the protective intimacy of the palace.

    Signature EssaouiraIncluded in your stay
  • A romantic interlude in the medina

    The peaceful atmosphere of Hôtel Heure Bleue Palais is particularly well suited to a stay for two. Between a hushed room, quiet time after exploring, an unhurried dinner and perhaps a wellness treatment, the property creates a setting for a romantic escape without unnecessary theatrics. An experience to favour for celebrating Essaouira in an intimate and elegant register.

    Idéal en coupleReservation required
  • Tailored Essaouira with the concierge

    With the concierge available around the clock, the stay can be refined according to your preferences: pace of discovery, practical advice for exploring the medina, organisation of restful moments, or logistical help for smooth arrivals and departures. This is not a theatrical experience, but it transforms the quality of the journey by making it simpler, more coherent and more personal.

    Service signatureReservation required

Restaurants & bars

6 on-site dining venues, including 1 Michelin star.

  • Terrace Grill

    Restaurant

    Chef: Ahmed Handour
    Chef: Ahmed Handour

    Highlights

    • Moroccan
    • a light and inventive menu around the sea for a fresh lunch
    Practical information

    The concierge’s wordFor a fresh lunch, head to Terrace Grill: Ahmed Handour crafts a light, inventive Moroccan menu inspired by the sea.

  • salon oriental

    Restaurant

    Chef: Ahmed
    Chef: Ahmed

    Highlights

    • Moroccan
    • l’un des meilleurs couscous de légumes du royaume
    Practical information

    The concierge’s wordAt Salon Oriental, trust Chef Ahmed and order the vegetable couscous, one of the best in the kingdom.

  • Oriental restaurant

    Restaurant

    Chef: Chef Ahmed
    Chef: Chef Ahmed

    Highlights

    • ‘all about Essaouira lobster’ tasting menu
    Practical information

    The concierge’s wordIf you want to capture Essaouira’s maritime soul, book Oriental restaurant for Chef Ahmed’s tasting menu devoted entirely to Essaouira lobster.

  • L’Heure Bleue

    1 Michelin star

    Restaurant

    Highlights

    • cucina gastronomica francese con un tocco di sapori marocchini
    • uno dei migliori della città, molto conosciuto anche al di fuori dell'hotel
    Practical information

    The concierge’s wordIf you want to make it count, book L’Heure Bleue: a one-Michelin-star table serving refined French cuisine with Moroccan touches, one of the city’s best-known addresses.

  • salon anglais

    Lounge

    Highlights

    • les alcools et le piano du salon anglais
    Practical information

    The concierge’s wordAt the English Lounge, settle in for a drink: the spirits are well chosen, with the piano in the background.

  • bar del hotel

    Bar

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 03:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2 Rue Ibn Batouta، الصويرة 44000, Maroc

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 664 reviews

5/5Tudor Capilna

Amazing hotel located in a historic building in the essouira medina. We really appreciated the room upgrade given, the pool, the nice decor and the fine dining restaurant which had great food. The staff was also…

5/5Bella Freud

This hotel had a great atmosphere and the service was exceptional. The food in the restaurant was delicious, an excellent imaginative chef. We sat n the roof and wrote for the first part of the day, even though the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Les Massages BerbèresHistoric place

    on site · 1 min walk

    Wellness center just a minute's walk away, offering massages and relaxing treatments inspired by Berber traditions.

    Practical information

    The concierge’s wordFor a wellness break close by, Les Massages Berbères, a 1-minute walk away, is well suited to a relaxing moment inspired by Berber traditions.

  • Borj Bab MarrakechHistoric landmark

    103 m · 1 min walk

    Historical site just a one-minute walk away, representing a part of Essaouira's architectural heritage.

    Practical information

    The concierge’s wordA 1-minute walk away, Borj Bab Marrakech makes a short pause to take in Essaouira’s architectural heritage between plans.

  • Le Love by CaravaneArt gallery

    300 m · 4 min walk

    Restaurant a four-minute walk away, providing a dining experience in an artistic setting.

    Practical information

    The concierge’s wordFor an arty break close by, head 4 minutes on foot to Le Love by Caravane, where dining meets an artistic setting.

  • Synagogue Haïm PintoSynagogue

    449 m · 5 min walk

    Synagogue five minutes' walk away, a historic place of worship reflecting Essaouira's Jewish heritage.

    Practical information

    The concierge’s wordA 5-minute walk away, Synagogue Haïm Pinto offers a peaceful pause to discover a part of Essaouira’s historic Jewish heritage.

  • BaB DoukkalaHistoric landmark

    450 m · 5 min walk

    BaB Doukkala, a historical gate of the Essaouira medina, is a five-minute walk away and showcases local architecture.

    Practical information

    The concierge’s wordA 5-minute walk away, BaB Doukkala makes a short stop to take in local architecture as you enter Essaouira’s medina.

  • Horloge d'EssaouiraHistoric landmark

    457 m · 6 min walk

    Historical landmark a six-minute walk away, representing an emblematic element of Essaouira's heritage.

    Practical information

    The concierge’s wordFor a short heritage break, head to the Essaouira Clock, a historic site 6 min walk away, ideal between two strolls through town.

  • Galerie la Kasbah EssaouiraArt gallery

    495 m · 6 min walk

    Art gallery a six-minute walk away, showcasing contemporary and traditional works.

    Practical information

    The concierge’s wordA 6-minute walk away, this art gallery makes a lovely cultural pause, balancing contemporary and traditional works without taking you far.

  • Chill Art HostelArt gallery

    505 m · 6 min walk

    Art gallery a six-minute walk away, providing a space to explore contemporary artworks.

    Practical information

    The concierge’s wordFor a cultural break 6 minutes away on foot, head to Chill Art Hostel to discover contemporary works in a laid-back setting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Heure Bleue Palais?

    Check-in is generally possible from 15:00 and check-out is until 12:00 at Hôtel Heure Bleue Palais. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Yes, private parking or nearby parking solutions are offered to guests with vehicles. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on room availability on the day of arrival, possibly with an additional charge. Please contact the concierge to confirm the arrangements for the day.

  • Until what time can I arrive to collect my room at Hôtel Heure Bleue Palais?

    In case of late arrival, the reception is able to welcome guests, but it is advisable to inform the hotel in advance. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage can generally be stored before check-in and after check-out. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hôtel Heure Bleue Palais located in Essaouira?

    Hôtel Heure Bleue Palais is located in the heart of the medina of Essaouira, at 2 rue Ibn Batouta, Bab Marrakech, approximately 400 metres from the city centre. Please contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 15 to 20 kilometres from Essaouira-Mogador Airport, which is about 20 to 25 minutes by car depending on traffic. Please contact the concierge to confirm the arrangements for the day.

  • How far is the beach from Hôtel Heure Bleue Palais?

    Essaouira beach is located approximately 350 to 800 metres from the hotel, accessible on foot in a few minutes from the medina. Please contact the concierge to confirm the arrangements for the day.

  • What is the nickname of Essaouira and in which district is the hotel located?

    The hotel is situated in the old fortified medina of Essaouira, nicknamed Mogador, known for its ramparts, alleys, and artistic atmosphere. Please contact the concierge to confirm the arrangements for the day.

  • What does Mogador mean and what is the historical context surrounding Hôtel Heure Bleue Palais?

    Essaouira, formerly Mogador, is a historic port city sometimes referred to as 'the city of the trade winds', known for its heritage and constant wind. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What types of rooms and suites are available at the Heure Bleue Palais Hotel?

    The Heure Bleue Palais Hotel offers double rooms and suites, decorated in an elegant Moroccan style, in a historic house in the medina. Please contact the concierge to confirm the details for the day.

  • Are the rooms at the Heure Bleue Palais Hotel non-smoking and well-equipped?

    The rooms and suites are non-smoking and equipped with comfort amenities such as private bathrooms, high-quality bedding, and air conditioning. Please contact the concierge to confirm the details for the day.

  • Does the Heure Bleue Palais Hotel offer rooms with sea or medina views?

    Some rooms and suites may offer a view of the patio or the rooftops of the medina, but the hotel is not directly on the waterfront. Please contact the concierge to confirm the details for the day.

  • What is the history of the Heure Bleue Hotel in Essaouira?

    The history of the Heure Bleue Palais Hotel is that of an old fondouk and historic riad transformed into a charming house and then into a luxury hotel Relais & Châteaux. Please contact the concierge to confirm the details for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, both in the rooms and in the common areas, according to information from major booking sites. Please contact the concierge to confirm the details for the day.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged upon request, usually by taxi or private car, at an additional cost. Please contact the concierge to confirm the details for the day.

  • What is the only 7-star hotel in the world?

    The only hotel often referred to as '7 stars' in the world is the Burj Al Arab in Dubai, but the official classification remains 5 stars. This information is not related to the Heure Bleue Palais Hotel.

  • What high-end services are included at the Heure Bleue Palais Hotel?

    Heure Bleue Palais is a member of Relais & Châteaux, with high-end services including a rooftop pool, spa, hammam, gourmet restaurant, and panoramic terrace. Please contact the concierge to confirm the details for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet form with continental, vegetarian, halal, and gluten-free options, in the patio or designated areas. Please contact the concierge to confirm the details for the day.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has an outdoor pool, located on the rooftop terrace, and is advertised as heated in some communications. Please contact the concierge to confirm the details for the day.

  • What spa and wellness facilities are available at the Hôtel Heure Bleue Palais?

    The spa at the Hôtel Heure Bleue Palais offers hammam, massages, body and facial treatments, with a complete wellness centre available by reservation. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a hammam and traditional Moroccan treatments?

    A traditional hammam, body scrubs, and massages are offered at the spa, with various wellness treatment packages available. Contact the concierge to confirm the arrangements for the day.

  • What does the blue hour mean and when does it occur during the day?

    The term 'blue hour' refers to the time between day and night when the sky takes on a bluish hue, often around sunrise or sunset. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does L'Heure Bleue still exist as a hotel in Essaouira?

    L’Heure Bleue Palais is still operational as a luxury hotel in Essaouira, a member of the Relais & Châteaux network and listed in several guides. Contact the concierge to confirm the arrangements for the day.

  • What activities and leisure options are offered by the Hôtel Heure Bleue Palais?

    The hotel offers various activities: guided tours, nearby golf, cooking classes, billiards, a games room, cinema, concerts or shows depending on the season. Contact the concierge to confirm the arrangements for the day.

  • What outdoor activities can I do around the hotel and on the beach?

    The beach in Essaouira allows for surfing, windsurfing, and horseback riding, activities that the hotel can help organise. Contact the concierge to confirm the arrangements for the day.

  • How long does the blue hour last in Essaouira?

    The blue hour generally lasts for several tens of minutes, varying according to the season and latitude, around sunrise or sunset. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Hôtel Heure Bleue Palais suitable for a family stay with children?

    Children are welcome, with children's menus available at the restaurant and suitable activities on request. Contact the concierge to confirm the arrangements for the day.

  • Does the restaurant at the Hôtel Heure Bleue Palais offer children's menus?

    Dedicated children's menus are offered at the restaurant, and small packed meals can be prepared for outings. Contact the concierge to confirm the arrangements for the day.

  • Are there specific services for babies and young children at the hotel?

    Services such as bottle warmers or heating of baby food jars may be offered for infants. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hôtel Heure Bleue Palais?

    Pets are generally not accepted at Hôtel Heure Bleue Palais, according to major booking platforms. Please contact the concierge to confirm the current policy.

  • Does the hotel offer special services for pets?

    No pet sitting or walking services are mentioned in the hotel's usual offerings. Please contact the concierge to confirm the current policy.

  • Can I bring my dog or cat into the common areas of the hotel?

    The presence of animals in common areas and rooms is generally prohibited, unless otherwise stated in a specific offer. Please contact the concierge to confirm the current policy.

Accessibility

  • Is Hôtel Heure Bleue Palais suitable for people with reduced mobility?

    The hotel is located in an old medina, so some pathways may be narrow, but ground floor rooms and elevators may be available. Please contact the concierge to confirm the current policy.

  • Are there elevators or access ramps in the hotel to avoid stairs?

    The presence of elevators and ramps depends on the architecture of the rehabilitated riad; it is recommended to inform of any specific needs in advance. Please contact the concierge to confirm the current policy.

  • Do the rooms have facilities suitable for disabled guests?

    The width of the rooms and bathrooms may vary by category; some may be more suitable for wheelchairs. Please contact the concierge to confirm the current policy.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen, whether flexible or non-refundable, as well as the booking channel used. Please contact the concierge to confirm the current policy.

  • Are there any tourist taxes to pay?

    A tourist tax is generally applied per night and per person, in addition to the displayed rate, according to local regulations. Please contact the concierge to confirm the current policy.

  • What are the average prices for a night at Hôtel Heure Bleue Palais Relais & Châteaux?

    Room prices vary depending on the season, category, and special offers, with rates often exceeding 250 euros per night during peak demand periods.

  • What payment methods are accepted by Hôtel Heure Bleue Palais?

    Payment can generally be made by international credit card and sometimes in cash, according to the conditions specified by the hotel and travel agencies.

Sustainability

  • Does the Hôtel Heure Bleue Palais highlight local and seasonal products in its restaurants?

    The hotel adheres to Relais & Châteaux standards, with particular attention paid to the quality of products, short supply chains, and local specialities in its dining.

  • What sustainable development actions are implemented by the hotel?

    Environmental practices may include reducing plastics, waste sorting, and responsible management of water and energy. Please contact the concierge to confirm the current arrangements.

  • Does the Heure Bleue Palais support local artisans and producers in Essaouira?

    The hotel promotes local craftsmanship in its decor and supplier choices, thereby supporting the economy and skills of Essaouira.

The Concierge answers — Hôtel Heure Bleue Palais

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Hôtel Heure Bleue Palais?

    The concierge can organise a private transfer by car or van between Essaouira or Marrakech airport and the Hôtel Heure Bleue Palais. Contact the concierge to confirm the arrangements for the day.

  • How can transport be arranged to go golfing near Essaouira from the hotel?

    The concierge can book a taxi or a vehicle with a driver for trips to the Essaouira golf course or other nearby sites. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver for a day in Marrakech?

    The concierge can arrange a car with a driver for a day trip to Marrakech from the Hôtel Heure Bleue Palais. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist me with parking my car near the hotel?

    The concierge can advise on nearby parking options and arrange for a valet service if available. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a transfer from the hotel to the Essaouira bus station?

    The concierge can organise taxi or minibus transfers to the bus station or other coastal towns. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • How can a table be reserved at the L’Oriental restaurant of the Hôtel Heure Bleue Palais?

    Reservations are made through the concierge, who can secure a table at the hotel's gourmet restaurant, L’Oriental. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book a good seafood restaurant in Essaouira?

    The concierge can recommend and reserve seafood restaurants in the medina or at the port. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a personalised romantic dinner at the hotel?

    The concierge can organise a romantic dinner on the terrace or in the patio, depending on availability and weather. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise meals tailored to a specific dietary requirement?

    The concierge can inform the chef of special diets and adapt menus, including vegetarian, gluten-free, or halal options. Contact the concierge to confirm the arrangements for the day.

  • Can you book a gourmet restaurant in the Essaouira medina?

    Reservations are made through the concierge, who can secure a table at renowned restaurants in the medina, such as La Table Madada. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How to book a treatment at the spa and hammam of Hôtel Heure Bleue Palais?

    Reservations are made through the concierge to access the spa, hammam, body treatments, and massages at Hôtel Heure Bleue Palais. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a couple's spa ritual during our stay?

    The concierge can arrange couple's treatments, such as hammam and massages, depending on the availability at the spa. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan my spa treatments according to my stay in Essaouira?

    The concierge can recommend suitable treatments and book a slot based on your sightseeing schedule. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour of the medina and ramparts of Essaouira?

    The concierge can organise a private guided tour of the medina of Essaouira, its ramparts, and the fishing port. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to plan an excursion in the countryside and argan groves around Essaouira?

    The concierge can book an excursion to the beaches and villages in the region, or to explore the argan groves. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a themed tour on the history of Mogador and Essaouira?

    The concierge can offer a tour tracing the history of Mogador and the Portuguese and Moroccan heritage of the city. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • How to organise a birthday surprise at Hôtel Heure Bleue Palais?

    The concierge can organise a birthday surprise in the room with cake, flowers, and personalised decorations. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a romantic marriage proposal at the hotel?

    The concierge can assist in preparing a marriage proposal, with a setup on the terrace or in the patio. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a special stay for a wedding anniversary in Essaouira?

    The concierge can coordinate a wedding anniversary stay with special attentions, dinner, and spa treatments. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you guide me to the best craft shops in the medina?

    The concierge can recommend craft shops for carpets, leather, and jewellery in the medina, and arrange a shopping guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to benefit from a personal shopper to buy designer pieces in Essaouira?

    The concierge can arrange a personal shopper service for selecting high-end local pieces. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend reliable places to buy authentic argan oil?

    The concierge can suggest locations to purchase quality argan oil and verify labels. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family activities can you organise from Hôtel Heure Bleue Palais?

    The concierge can organise cooking classes, horse riding, or camel rides suitable for families. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to enrol my children in a surfing or windsurfing course?

    The concierge can book surfing or windsurfing lessons for children and teenagers on Essaouira beach. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you organise a personalised discovery of Essaouira focusing on art and music?

    The concierge can create a tailored itinerary to explore Essaouira on foot, visiting art galleries, cafés, and experiencing gnawa music. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a special experience around the blue hour in Essaouira?

    The concierge can plan an experience around the blue hour, including a sunset walk and dinner on the terrace. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits