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5★ · Londres

H10 London Waterloo

284-302 Waterloo Rd, London SE1 8RQ, Royaume-Uni, Londres

4.44.4/52,612 reviews · Google rating
  • Central location near key sights
  • Easy access to public transport
  • In a lively London neighbourhood
  • Contemporary, polished design

Hotel 5-star in London, in the heart of London, featuring 24-hour concierge, restaurant, turndown service and tailor-made itinerary.

Where is H10 London Waterloo and is it well connected to public transport?

H10 London Waterloo is set in London in a central, lively area that works well for a city stay.

The hotel offers easy access to public transport. It is a practical base for getting around London with minimal fuss.

Does H10 London Waterloo have a restaurant and bar on site?

Yes, the hotel has a restaurant, a bar and breakfast service.

On site, you will find Waterloo Grill, Sky Bar, Circus and Three O Two. The concierge can guide you depending on the time of day.

How far is H10 London Waterloo from the main attractions?

Yes, several major sights can be reached on foot from the hotel. The London Eye and Tate Modern are both within a short walk.

Big Ben and Westminster Abbey are also walkable. For the rest of the city, public transport fits easily into the plan.

A word from the Concierge

H10 London Waterloo through the Concierge's eyes

H10 London Waterloo is located in London, United Kingdom. This five-star hotel is situated in a vibrant area, close to the city's main attractions. Its central location allows easy access to public transport and iconic sites. The contemporary and elegant setting attracts a diverse clientele, from couples to business travelers.

What sets this hotel apart is its modern and welcoming atmosphere. Guests appreciate the well-designed spaces and quality facilities. The service is attentive, with staff available to meet guests' needs. H10 London Waterloo is a popular choice for those seeking comfort and convenience.

Before you go, note that the hotel is suitable for both business trips and romantic getaways. The proximity to tourist attractions makes it an ideal base for exploring London. Check local events during your stay, as they can enhance your experience.

_My tip from the Concierge: consider booking in advance to enjoy the best rates and secure your stay._

Why choose H10 London Waterloo?

H10 London Waterloo is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Central location near key sights
  • Easy access to public transport
  • In a lively London neighbourhood
  • Contemporary, polished design
  • Suited to business stays and city breaks

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Waterloo Grill

    Restaurant

    Highlights

    • British food
    Practical information

    The concierge’s wordFor an easy, reliable table at the hotel, head to Waterloo Grill if you’re in the mood for British food.

  • Sky Bar

    Bar

  • Circus

    Restaurant

    Highlights

    • Circus restoranının sıcak atmosferinden inanılmaz zevk alacaklar.
    Practical information

    The concierge’s wordIf you’re after a warmly atmospheric table, Circus is a sure bet to slip into your plans.

  • Three O Two

    Restaurant

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are not allowed.

No, pets aren’t allowed at H10 London Waterloo Hotel.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 284-302 Waterloo Rd, London SE1 8RQ, Royaume-Uni

View on the map

Google listing

Guest reviews

4.4 / 5 · 2,612 reviews

4/5Shelly Gonzales

Their buffet breakfast has everything from a charcuterie tray to different eggs and pastries and fresh fruits and more. Coming from the States you would never see anything this amazing. Having the breakfast included…

5/5Ian Simpkin

A really good hotel perfect location. The breakfasts are outstanding as was the service of the staff. They were attentive, polite and friendly. Jose in the breakfast area, in particular gave us excellent service. A…

5/5Nico Th.

Great city hotel with comfortable and stylish rooms and a rooftop bar on the 8th floor, which is a highlight in itself, though be prepared to wait for a table as space on the terrace is limited. The location of the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • London EyeTourist attraction

    1.0 km · 12 min walk

    Tourist attraction located 1 km away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s wordFor a panoramic break over London, the London Eye works well for a calm moment when you feel like gaining some perspective.

  • Tate ModernArt gallery

    1.1 km · 13 min walk

    Art gallery located 1.1 km away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordFor a cultural break, head to Tate Modern if you're in the mood for modern and contemporary art in a gallery setting.

  • Big BenCultural landmark

    1.3 km · 15 min walk

    Cultural landmark located 1282 meters away, known for its iconic clock and remarkable architecture.

    Practical information

    The concierge’s wordFor a classic London interlude, head to Big Ben: its iconic clock and remarkable architecture make it a lovely cultural stroll.

  • Abbaye de WestminsterChurch

    1.5 km · 17 min walk

    Religious building 1452 meters away, known for its Gothic architecture and rich history.

    Practical information

    The concierge’s wordFor a cultural break in London, Westminster Abbey lends itself well to a visit centered on its Gothic architecture and rich history.

  • Pont de LondresTourist attraction

    1.6 km · 20 min walk

    London Bridge, a famous suspension bridge spanning the River Thames.

    Practical information

    The concierge’s wordFor a short break by the Thames, London Bridge is well suited to an urban stroll and a few photos.

  • Cathédrale Saint-Paul de LondresChurch

    1.7 km · 3 min by car

    St. Paul's Cathedral, an iconic religious building in London, reachable on foot in just under 20 minutes.

    Practical information

    The concierge’s wordFor a peaceful break in London, head to St Paul's Cathedral, an iconic religious landmark, just under a 20-minute walk away.

  • National GalleryTourist attraction

    1.9 km · 3 min by car

    Art museum an eighteen-minute walk away, featuring a vast collection of European artworks.

    Practical information

    The concierge’s wordFor a cultural break, head to the National Gallery: this art museum brings together a vast collection of European works.

  • Sky GardenTourist attraction

    2.1 km · 4 min by car

    Sky Garden, a panoramic viewpoint offering stunning views of London.

    Practical information

    The concierge’s wordFor an elevated break, head to Sky Garden: the panoramic view over London suits a quiet moment or time for two.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Trafalgar SquareSquare

    1.8 km · 3 min by car

    Trafalgar Square, an iconic square in London, serves as a gathering place and venue for public events.

    Practical information

    The concierge’s wordTo catch London’s pulse, stop by Trafalgar Square on a city stroll, especially if you enjoy lively places and public gatherings.

  • Hyde ParkPark

    4.1 km · 7 min by car

    Hyde Park, a large London park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in London, head to Hyde Park when you feel like an easy walk through open spaces and along its paths.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Borough MarketMarket

    1.3 km · 16 min walk

    Market a thirteen-minute walk away, offering a variety of food products and local specialties.

  • HarrodsDepartment store

    3.9 km · 7 min by car

    Department store in London, offering a wide range of luxury products and renowned brands.

Places to visit nearby

The sights, landmarks and walks I recommend around H10 London Waterloo — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at H10 London Waterloo?

    Check-in is generally possible from 3 PM and check-out until 12 PM, according to information from online distributors.

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Main sites do not mention a dedicated airport shuttle service; private transfers can be arranged through external providers.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered free of charge throughout the establishment, including rooms and common areas.

  • Is daily housekeeping provided in the rooms?

    Daily housekeeping is provided, with towel replacement and toiletries according to standard hotel practices.

  • What are the main services included in the stay at H10 London Waterloo?

    Included services mentioned comprise free Wi-Fi, 24-hour reception, and access to the hotel bar and restaurant.

  • Is breakfast included in the room rate?

    Some rates include breakfast in the price, while others offer it at an additional cost; it is advisable to check at the time of booking.

  • How is the service and reception of the staff at H10 London Waterloo according to reviews?

    The staff is described as very warm, helpful, and attentive in the majority of guest reviews.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style, with a wide selection of hot, cold, and continental options.

  • Does H10 Waterloo have a restaurant?

    There is a restaurant in the hotel, often described as offering innovative cuisine and international dishes.

  • Does the hotel have a bar with a city view?

    The rooftop bar Waterloo Sky Bar, located high up, offers panoramic views of London and serves drinks and snacks.

  • What do reviews say about the breakfast at H10 London Waterloo?

    Reviews describe a varied buffet breakfast, with hot items, pastries, fruits, and options for different diets.

  • Does the H10 London Waterloo hotel offer room service for meals?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel does not have a pool, according to the amenities listed by major booking sites.

Location & Access

  • Where is H10 London Waterloo hotel located in London?

    The address is 284–302 Waterloo Road, London SE1 8RQ, in the South Bank area near Waterloo Station.

  • How far is H10 Waterloo from attractions?

    The hotel is about a 10–15 minute walk from the London Eye and Big Ben, and approximately fifteen minutes from Parliament Square according to travel guides.

  • Is H10 London Waterloo near public transport (tube, train, bus)?

    The hotel is about a 5 to 10 minute walk from Waterloo Station, and nearly 8 minutes from Elephant & Castle station according to several sources.

  • What is the nearest tube station to H10 London Waterloo?

    Waterloo and Elephant & Castle tube stations are within walking distance, with numerous bus lines passing in front of the hotel.

  • Does the hotel have parking?

    Distributors indicate that the hotel does not have private parking on site; paid public parking is available nearby.

  • What is the distance between H10 London Waterloo and central London?

    The establishment is located in the South Bank area, approximately 1.8 to 2.5 kilometres from the administrative centre of London according to sources.

  • What is the distance between the hotel and the airport?

    Distances to Heathrow, Gatwick, Stansted, and Luton vary between approximately 25 and 55 kilometres; travel time depends on the mode of transport chosen.

  • Is the area around H10 London Waterloo safe for walking?

    The area around H10 London Waterloo is generally considered safe, with a lively urban environment and good transport links.

  • Are there bus stops near H10 London Waterloo?

    Guests mention frequent bus lines passing in front of the hotel, making it easy to access central areas and tourist attractions.

Rooms & Amenities

  • How many stars does H10 Waterloo have?

    H10 London Waterloo is rated as a 4-star establishment by major booking sites.

  • What are the room options at H10 Waterloo?

    Main sites indicate double, twin, family, superior rooms, and categories with city views or high floors.

  • What are the rooms and amenities like at H10 London Waterloo according to reviews?

    Online reviews mention modern rooms, rather compact but comfortable, well-equipped, and very clean.

  • Are the rooms at H10 London Waterloo clean and well-maintained?

    Reviews highlight impeccable cleanliness of the rooms and common areas, with regular maintenance appreciated by guests.

  • Does the hotel offer smoking rooms or is it entirely non-smoking?

    Main sources indicate that the rooms are non-smoking, with a ban on smoking inside the establishment.

  • What amenities are available in the rooms (air conditioning, TV, bathroom, etc.)?

    Listed amenities include air conditioning, television, en-suite bathroom, and toiletries in most rooms.

  • Does the hotel have a luggage storage service for early arrivals or late departures?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • How long does it take to walk from Waterloo to Buckingham Palace?

    Walking from Waterloo station to Buckingham Palace takes about 30 to 35 minutes, according to estimates from London tour guides.

  • What major attractions are located near the H10 London Waterloo hotel?

    The Waterloo and South Bank area offers easy access to attractions such as the London Eye, the Tate Modern, and the West End theatres via tube or bus.

  • Is the H10 London Waterloo well located for visiting London on foot?

    The location south of the Thames allows for quick access to tourist areas by tube or on foot, which is often considered convenient by travellers.

  • Does the hotel organise guided tours or excursions to discover London?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel accept children and offer baby cots or extra beds?

    Main sources indicate that children are welcome, with the possibility of extra beds or baby cots subject to availability and possible extra charge.

  • Are there family rooms or connecting rooms at H10 London Waterloo?

    Contact the concierge to confirm the arrangements for the day.

  • Are there specific services or facilities for families with children?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at H10 London Waterloo?

    Main booking sites specify that pets are not allowed in the establishment.

  • Are there additional charges if I travel with a pet?

    Major sites do not report additional charges for pets, as the hotel does not accept pets.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The lobby, elevators, and rooms are located in a modern building, facilitating access for people with reduced mobility, according to photos and descriptions.

  • Are there specially adapted rooms for disabled guests?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have lifts to access the rooms?

    The modern building has lifts, making it easier for guests with mobility difficulties to access the upper floors.

Billing & Policies

  • What are the average prices of rooms at H10 London Waterloo?

    Prices vary depending on the season, room category, and events in London; booking sites display fluctuating rates.

  • Does H10 London Waterloo offer good value for money according to reviews?

    Online reviews generally mention very good value for money, praising the location, cleanliness, and quality of the breakfast.

  • What is the hotel's cancellation policy?

    Sites indicate a cancellation policy that varies depending on the rate chosen, ranging from flexible conditions to non-refundable; it is advisable to check at the time of booking.

  • Are there any local taxes to pay?

    In London, VAT and sometimes local fees may or may not be included in the displayed price; it is advisable to check the details before booking.

Sustainability

  • Does the H10 London Waterloo hotel implement sustainable or eco-friendly initiatives?

    Contact the concierge to confirm the arrangements for the day.

  • Are the toiletries and in-room supplies eco-friendly or recyclable?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement waste reduction and energy-saving measures?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — H10 London Waterloo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between H10 London Waterloo and Heathrow or Gatwick?

    The concierge can organise a private transfer by car or minibus between H10 London Waterloo and the London airports, with options for timing and vehicle category.

  • Could you indicate the best public transport route to the main attractions in London?

    The concierge can provide detailed routes by tube, bus, or train from the hotel to major sites such as the British Museum, Camden, or Notting Hill.

  • Is it possible to book a taxi or a private hire vehicle in advance from the hotel?

    The concierge can book a taxi or a private hire vehicle for occasional trips around the city from the hotel.

  • Can you arrange a chauffeur-driven car for visiting London?

    The concierge can organise a chauffeur-driven car at your disposal for a half-day or full day of sightseeing in London.

  • Can the concierge help me book train tickets to another city in the UK?

    The concierge can advise and book tickets for long-distance trains departing from nearby stations, including London Waterloo and London Bridge.

Restaurant Reservations

  • Can you book a dinner at a Michelin-starred or highly sought-after restaurant in London?

    Reservations are made through the concierge, who can secure a table at popular fine dining restaurants in London based on availability.

  • Could you recommend and book a typical London pub near H10 London Waterloo?

    The concierge can suggest a selection of traditional pubs and breweries close to the hotel, then confirm a reservation according to your preferences.

  • Can you arrange a romantic dinner with a view of London for a wedding anniversary?

    The concierge can organise a romantic dinner with a view of the city, including suggestions for panoramic restaurants and reservations.

  • Can the concierge book a restaurant suitable for special diets or food allergies?

    Reservations are made through the concierge, who can find vegetarian, vegan, or allergen-free options and book accordingly.

  • Can you book a restaurant before a show in the West End?

    The concierge can suggest pre- or post-show dining options and reserve a restaurant close to the West End theatres.

Spa Bookings

  • Can you arrange a spa or massage appointment near H10 London Waterloo?

    The concierge can book treatments at nearby partner spas, including massages and facials, according to your availability.

  • Can the concierge book a wellness package for a couple?

    Reservations are made by the concierge, who can schedule a wellness package for two at a luxury spa in London.

  • Could you book a hair or beauty service before an evening event?

    The concierge can recommend beauty salons and make appointments for hair, manicure, or makeup before an event.

Excursions & Cultural Visits

  • Can you book skip-the-line tickets for major attractions in London?

    The concierge can reserve skip-the-line tickets for major attractions such as the London Eye, museums, or guided tours.

  • Would it be possible to arrange a private guided tour of London from the hotel?

    The concierge can organise private guided tours in French or English of London's iconic neighbourhoods.

  • Can the concierge organise a day trip outside of London?

    The concierge can plan a day trip to sites such as Windsor, Oxford, or Stonehenge with transport included.

Special Occasions

  • Can you arrange a romantic surprise in the room for a special occasion?

    The concierge can prepare special room decorations with balloons, petals, or a personalised message for a birthday or proposal.

  • Is it possible to have flowers or champagne delivered to my room?

    The concierge can arrange for flowers, champagne, or treats to be delivered to your room at the desired time.

  • Can the concierge help organise a birthday celebration on-site?

    The concierge can coordinate photographers, bakers, and decorations to celebrate a birthday or event at the hotel.

Shopping & Luxury Services

  • Can you advise me on a luxury shopping day in London?

    The concierge can suggest luxury shopping districts and provide a tailored itinerary including department stores and high-end boutiques.

  • Can the concierge book a personal shopper in a department store?

    The concierge can arrange a personal shopper service in certain London department stores, subject to availability.

Family Activities

  • Can you suggest and book activities for a family with children?

    The concierge can recommend child-friendly activities and organise tickets for interactive museums, parks, or cruises on the Thames.

  • Could you plan a full day of family activities departing from the hotel?

    The concierge can propose a tailored programme including family attractions close to H10 London Waterloo and arrange the necessary bookings.

Personalized Experiences

  • Can you create a personalised programme to explore London in a few days?

    The concierge can create a personalised itinerary based on your interests, including culture, gastronomy, shopping, and walking tours.

  • Can the concierge help me organise my stay in London according to my budget?

    The concierge can recommend restaurants, bars, and activities that fit a specific budget and optimise your travel from the hotel.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits