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5★ · West Hoathly

Hôtel Gravetye Manor

Sussex, Vowels Ln, East Grinstead RH19 4LJ, Royaume-Uni, West Hoathly

4.84.8/5872 reviews · Google rating
  • Relais & Châteaux manor house
  • Set among gardens and green countryside
  • Peaceful setting in West Hoathly
  • Warm and welcoming atmosphere

Hotel 5-star in West Hoathly, United Kingdom, in the heart of West Hoathly, featuring gardens, Relais & Châteaux status and green landscapes.

Can you visit Gravetye Manor without staying overnight?

Yes, you can experience the property through a meal or breakfast on site without staying overnight.

The gardens are central to the stay. For the smoothest visit, the Concierge can advise according to your plans.

Does Gravetye Manor’s restaurant have a Michelin star?

Yes. The Dining Room, the hotel’s restaurant, holds one Michelin star.

Dinner follows the refined country-house feel of the estate, with garden views. Booking ahead is advisable.

Is there a dress code at Gravetye Manor?

The house keeps an elegant yet relaxed atmosphere, in keeping with the manor setting.

For dinner or a special occasion, it is best to confirm the expected dress level when booking.

A word from the Concierge

Hôtel Gravetye Manor through the Concierge's eyes

Hôtel Gravetye Manor is located in West Hoathly, United Kingdom. This 5★ hotel offers a charming setting, surrounded by gardens and lush landscapes. As a Relais & Châteaux property, it ensures an authentic and refined experience. The establishment stands out for its warm atmosphere and attentive service, perfect for travelers seeking tranquility. Guests appreciate the friendly ambiance and natural surroundings. The hotel attracts couples, nature lovers, and those looking for a peaceful retreat. It is ideal for romantic getaways or relaxing escapes. Visitors can explore the gardens, enjoy local cuisine, or simply unwind in a soothing environment. Before heading to Hôtel Gravetye Manor, note that access to local attractions may require a vehicle. The spring and summer seasons are particularly favored for enjoying the blooming gardens. The hotel also offers outdoor activities for hiking and nature enthusiasts. _My tip from the Concierge: book spa treatments in advance to secure your slot, especially during peak season._

Why choose Hôtel Gravetye Manor?

Hôtel Gravetye Manor is an exceptional address in West Hoathly, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Relais & Châteaux manor house
  • Set among gardens and green countryside
  • Peaceful setting in West Hoathly
  • Warm and welcoming atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the gardens

    Beginning the day at Gravetye Manor is above all about taking one’s time. Breakfast served with views of the gardens or surrounding countryside immediately sets the tone of the stay: soft light, the quiet of the estate, a sense of space and a deliberately slower rhythm. It is simple in appearance, yet central in a country house where the landscape forms part of the hospitality.

    Signature natureIncluded in your stay
  • A walk through the estate gardens

    One of the most rewarding experiences on site is to wander through the gardens without a fixed plan, following the seasons and the changing light. The estate then reveals itself as a natural extension of the manor: views, borders, lawns and wooded edges create a living setting that shifts throughout the day. Ideal for lovers of nature, photography or simply silence.

    Au fil des saisonsIncluded in your stay
  • Refined country-house dinner

    Dinner at Gravetye Manor follows naturally from the spirit of the place: an elegant table shaped by the season, to be enjoyed unhurriedly after a day spent between gardens and countryside. More than a meal, it is a way of extending the estate experience through both plate and service. For preferred dining times, booking ahead is advisable, especially during busier periods.

    Art de la tableReservation required
  • Romantic manor retreat

    With its warm atmosphere, green setting and naturally restful pace, Gravetye Manor lends itself especially well to a stay for two. The experience relies less on grand gestures than on the harmony between a characterful room, a walk around the estate, dinner on site and a peaceful morning. An ideal option for marking an important occasion or simply allowing yourselves a pause out of time.

    Pour deuxReservation required
  • Walks in the Sussex countryside

    For travellers drawn to the outdoors, the stay can be extended with a walk in the surrounding Sussex countryside. The appeal lies not in performance but in the quality of the landscape: paths, woods, gentle contours and a sense of remove. After a few hours outside, returning to the manor takes on its full meaning, whether for the comfort of the room, tea or dinner. Especially enjoyable in spring and summer.

    Grand airIncluded in your stay
  • Tailored stay with concierge support

    One of the genuine privileges of staying here is relying on the concierge to shape a programme suited to the property: arrival and departure timings, dining reservations, walking suggestions, local logistics or particular requests. In a countryside destination, this discreet support genuinely changes the experience by making the stay smoother, calmer and better aligned with your wishes.

    Service signatureReservation required

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • The Dining Room

    1 Michelin star

    Restaurant

    Chef: Martin Carabott
    Chef: Martin Carabott

    Highlights

    • Glass-fronted Michelin-starred restaurant at Gravetye Manor, overlooking landscaped gardens views
    Practical information

    The concierge’s wordBook The Dining Room for Martin Carabott’s Michelin-starred cooking, and ask for a table facing the landscaped gardens—the view is truly part of the experience.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
parc ou jardin classé de grade II*, monument classé de grade I (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 11:00

Cancellation

We require at least 7 days’ notice prior to arrival to avoid charges.

Free cancellation up to 168 hours before arrival

Pets

Pets are not allowed.

Gravetye Manor does not allow pets, with the exception of service animals, in order to maintain a tranquil environment for all guests.

Location & access

Address: Sussex, Vowels Ln, East Grinstead RH19 4LJ, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 872 reviews

5/5Mark Gill

We returned to the restaurant for the first time since the new head chef has joined, and found an already excellent restaurant has been elevated further. The garden tour before lunch was a fascinating insight into all…

5/5Michael Breese

First time at Gravetye, for lunch .... superb meal, beautifully prepared and presented, lovely dining room and ambience with panoramic views of the garden. Suggestion, not criticism, portions are very small, slightly…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 17 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • St Margaret's ChurchChurch

    1.4 km · 17 min walk

    Religious building located 1.4 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to St Margaret's Church: a lovely glimpse of local architecture, ideal between busier moments.

  • The Priest HouseMuseum

    1.5 km · 18 min walk

    Museum a fifteen-minute walk away, showcasing local history and heritage of the area.

    Practical information

    The concierge’s wordFor a cultural break 15 minutes on foot away, The Priest House sheds light on local history and the region’s heritage.

  • Church of Scientology Advanced Organization and Saint Hill UKChurch

    2.7 km · 5 min by car

    Religious building located 2,683 meters away, providing a space for spiritual practice.

    Practical information

    The concierge’s wordIf you're looking for a spiritual pause in West Hoathly, this religious building offers a setting dedicated to practice and quiet reflection.

  • Manoir de Saint HillHistoric landmark

    2.8 km · 5 min by car

    Historical site located 2,781 meters away, providing insight into the architectural heritage of the area.

    Practical information

    The concierge’s wordFor a quiet break, head to Saint Hill Manor: a historic site that offers insight into the region’s architectural heritage.

  • National Trust - Standen House and GardenTourist attraction

    3.2 km · 6 min by car

    Standen House and Garden, a tourist attraction to visit, provides an immersive experience in architecture and gardens.

    Practical information

    The concierge’s wordFor a peaceful break, head to Standen House and Garden if you enjoy architecture and gardens, with an immersive visit at your own pace.

  • All Saints Church, HighbrookChurch

    3.8 km · 7 min by car

    Religious building located 3.8 kilometers away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you're in the mood for a peaceful break, All Saints Church, Highbrook offers a lovely glimpse of local architecture around West Hoathly.

  • Rowfant TrailTourist attraction

    4.1 km · 7 min by car

    Rowfant Trail, a hiking trail offering natural landscapes to explore.

    Practical information

    The concierge’s wordFor a nature break around West Hoathly, Rowfant Trail is well suited to a peaceful walk surrounded by greenery.

  • Worth AbbeyPlace of worship

    4.3 km · 7 min by car

    Place of worship located 4,294 meters away, providing a spiritual and architectural setting.

    Practical information

    The concierge’s wordWorth Abbey offers a peaceful pause if you’re in the mood for a step back, with a spiritual atmosphere and architectural interest.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • National Trust Selsfield CommonPark

    1.4 km · 17 min walk

    Selsfield Common is a nature preserve featuring walking trails and green spaces.

    Practical information

    The concierge’s wordIf you feel like getting some fresh air, Selsfield Common offers a nature break with hiking trails and open green spaces.

  • West hoathly bowls clubPark

    1.5 km · 19 min walk

    Park in West Hoathly, suitable for outdoor activities and walks.

    Practical information

    The concierge’s wordFor a green break in West Hoathly, this park is well suited to a quiet walk or a little time outdoors.

  • Chiddingly WoodNational park

    2.3 km · 4 min by car

    Chiddingly Wood, a national park featuring preserved natural landscapes and hiking trails.

    Practical information

    The concierge’s wordFor a nature break, head to Chiddingly Wood if you’re in the mood for preserved landscapes and a walk along hiking trails.

  • Turners Hill ParkPark

    2.5 km · 4 min by car

    Turners Hill Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Turners Hill Park when you feel like slowing down, unwinding, and simply enjoying nature.

  • Grove Farm HouseGarden

    3.0 km · 5 min by car

    Grove Farm House, a garden to explore, providing a natural space to relax and enjoy the greenery.

    Practical information

    The concierge’s wordIf you're after a green escape, Grove Farm House offers a garden suited to unwinding and a peaceful stroll.

  • Kew WakehurstBotanical garden

    3.1 km · 5 min by car

    Kew Wakehurst, a botanical garden featuring a variety of plants and landscapes to explore.

    Practical information

    The concierge’s wordFor a nature break, head to Kew Wakehurst when you feel like wandering among a rich variety of plants and landscapes.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in to the hotel?

    Check-in is generally possible from the time communicated by the hotel, with reception open 24 hours a day according to published reviews. For early arrivals, confirmation depends on the availability of the day.

  • What time do I need to check out of the room?

    Check-out is according to the schedule set by the establishment, to be confirmed at the time of booking. A late check-out is only granted subject to availability.

  • Can I check in early?

    The hotel accepts requests for early arrival depending on the occupancy of the day. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Does the hotel have parking?

    Private parking is available on site for guests with vehicles. TripAdvisor indicates free parking.

  • Where is Hôtel Gravetye Manor located exactly?

    The establishment is located in West Hoathly, Sussex, at Vowels Lane, RH19 4LJ. The official site states that it is approximately 30 minutes from London.

  • What is the distance between the hotel and the airport?

    The nearest airport is not specified in the provided sources. Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    The concierge can check the simplest option from the airport or train station according to your itinerary. Transfers are confirmed upon request.

Rooms & Amenities

  • What are the main amenities in the rooms?

    The rooms are equipped with a flat-screen TV, air conditioning, and a desk. Individual rooms and suites are offered in the manor.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is reported by TripAdvisor in the hotel. It allows guests to stay connected during their stay.

  • Does the hotel have a pool?

    The hotel does not have a pool according to travel press sources. Leisure activities focus mainly on the gardens and dining.

  • Can we choose a specific type of room or view?

    The concierge can inquire if a quiet room, a bathtub, or a king-size bed is available. The exact features depend on the type of room booked.

  • How many rooms does the hotel have?

    The estate has 17 rooms and suites according to the Michelin guide and other sources. The precise choice depends on current availability.

  • Are all the rooms different?

    The rooms are described as individually decorated with antique furniture and country house style elements. Several offer great comfort and modern amenities.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered as included according to TripAdvisor. The Hotel Guru indicates a full English breakfast and à la carte dishes prepared to order.

  • Is room service available?

    A room service is mentioned by TripAdvisor. The 24-hour reception is also among the reported services.

  • What common areas are accessible to guests?

    Historic gardens, a bar, and relaxation areas are part of the highlights noted in reviews. The hotel is also described as a country house with a very well-kept setting.

Dining

  • What does the hotel's restaurant serve?

    The hotel's restaurant serves gourmet cuisine in a country house setting. Sources also indicate lunches in the gardens, afternoon teas, and a daily menu.

  • Does the Gravetye Manor restaurant have a Michelin star?

    The restaurant is associated with a Michelin star in several recent sources. The mention also appears in the Michelin guide and travel press.

  • Do I need to adhere to a dress code for dinner at Gravetye Manor?

    No formal dress code is specified in the available sources. A smart attire is generally expected in this type of gourmet restaurant.

  • Does Gravetye have a Michelin star?

    The restaurant is presented as Michelin-starred in several recent sources. The mention also appears in the Michelin guide.

  • Does Gravetye Manor have a dress code?

    No official dress code is published in the sources consulted. However, smart attire is expected in a fine dining restaurant.

  • Is there a dress code for Gravetye Manor?

    No detailed dress code is publicly communicated. Smart attire is recommended for the restaurant.

  • Has Gravetye Manor got a Michelin star?

    Has Gravetye Manor got a Michelin star? The restaurant is mentioned with a Michelin star by travel press and the Michelin guide. This refers to the hotel's dining rather than the accommodation itself.

  • How to book a table for lunch?

    The concierge can coordinate a table reservation according to your stay schedule. As the hotel restaurant is in high demand, advance booking is recommended.

  • Can a gluten-free or vegetarian menu be requested?

    The concierge can check last-minute availability for dinner. Special dietary requests should be communicated in advance.

  • Does the restaurant menu change often?

    Menus evolve according to the season and product availability. The concierge can confirm the menu of the day before your visit.

  • Can we have lunch in the gardens?

    The concierge can inform you if a table on the terrace or in the gardens is possible. This option depends on the weather conditions and the day's service.

Spa & Wellness

  • Is there a spa or wellness area at the hotel?

    The hotel does not have a spa on site according to travel press. Wellness treatments must therefore be sought externally.

  • Is there a sauna or steam room at Gravetye Manor?

    No pool is mentioned among the hotel's wellness facilities. The cited amenities mainly concern the gardens and dining.

  • Can you book a massage directly at the hotel?

    On-site wellness services are not listed among the advertised facilities. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What activities can be done on site?

    The estate's gardens are a major attraction of the hotel. The manor is described as surrounded by historic gardens and vast landscaped areas.

  • Can the gardens of Gravetye Manor be visited?

    Walks in the gardens and nearby heritage visits are the most cited options. The hotel is also suitable for gourmet and romantic stays.

  • Can you visit Gravetye Manor?

    Gravetye Manor is primarily a private hotel-restaurant, so free visits are not described as a permanent public offering. Visits are made according to the establishment's conditions.

Family & Kids

  • Are children accepted at the hotel?

    The hotel welcomes children from 7 years old according to The Hotel Guru. Some extra beds are possible in certain rooms.

  • Can an extra bed be added for a child?

    Extra beds are possible in certain rooms only. Availability depends on the type of room and must be checked before booking.

  • Does the hotel offer baby equipment?

    No dedicated offerings for toddlers are highlighted in the sources consulted. The stay is more suitable for families with older children.

Pets

  • Are pets accepted at Gravetye Manor?

    Pets are not mentioned as accepted in the provided sources. Contact the concierge to confirm the current policy.

  • Is an assistance dog accepted?

    The consulted sources do not detail a specific pet policy. Contact the concierge to confirm the current policy.

  • Is there a charge for pets?

    No clear public information indicates specific services for pets. Contact the concierge to confirm the current policy.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Access is described within a historical country house setting, with no detailed mention of lifts or adapted rooms. Specific needs must be confirmed before the stay.

  • Is there a lift in the manor?

    Accessibility arrangements are not detailed in the provided sources. Contact the concierge to confirm the current policy.

  • Are there wheelchair-accessible rooms?

    No accessible rooms are explicitly mentioned in the consulted sources. Contact the concierge to confirm the current policy.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate booked and the platform used. Please contact the concierge to confirm the terms for the day.

  • What are the prices at Gravetye Manor?

    The rates start from a high level according to travel press, with rooms advertised from £405 per night in a recent article. The final price varies depending on the date and type of room.

  • Are there any local taxes to pay?

    No specific local tax is indicated in the sources consulted. Please contact the concierge to confirm the terms for the day.

  • Does Gravetye Manor offer special deals for two?

    Prices vary according to the date, category, and booking channel. The concierge can help identify the best availability.

Sustainability

  • Is the hotel committed to sustainability?

    The hotel emphasises its large estate, historic gardens, and recognised dining. Sources also highlight the careful management of the site and the preserved heritage setting.

  • Are the park and gardens maintained in an eco-friendly way?

    The estate is surrounded by over 1,000 acres of tranquil countryside, highlighting its natural environment. However, no detailed environmental policy is specified in the provided sources.

  • Does the hotel have a green or eco-friendly label?

    Public information does not detail any specific environmental labels. Please contact the concierge to confirm the terms for the day.

The Concierge answers — Hôtel Gravetye Manor

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the nearest airport?

    The concierge can arrange a private transfer from the most convenient airport according to your arrival time. The exact details are confirmed directly with the hotel on the day of your stay.

  • Can a car with a driver be booked to visit the region?

    The concierge can book a vehicle with a driver according to your itinerary. Rates and timings are confirmed directly with the provider on the day of the request.

  • Can a taxi be booked for an early morning departure?

    The concierge can request a taxi for a late arrival or early departure. The response time depends on local availability.

  • Can transfers from the train station be arranged?

    The concierge can organise a round-trip transfer to the most convenient train station. Timings and rates should be confirmed before departure.

Restaurant Reservations

  • Can the concierge book a table for dinner at the hotel restaurant?

    Reservations are made with the hotel restaurant, subject to availability. The concierge can coordinate a request for lunch, dinner, or afternoon tea.

  • How to book the hotel restaurant for lunch or dinner?

    Reservations for the hotel restaurant can be requested in advance, especially on busy dates. The concierge can also note your dietary preferences.

  • Can afternoon tea be reserved in advance?

    Menus and dining services vary according to the day's service. The concierge can check if a light option or afternoon tea is available on your date.

  • How can a table be reserved for a tasting menu?

    The concierge can inquire about the daily menus, dietary restrictions, and the best time for reservations. Restaurant seating is limited during peak times.

Spa Bookings

  • Can you book a wellness treatment nearby the hotel?

    As the hotel does not have an on-site spa according to available sources, the concierge can suggest alternatives nearby. Availability is checked at the time of the request.

  • Is there a partner spa nearby for a massage?

    The concierge can search for an external spa suitable for your schedule and budget. The treatments available vary according to the partner establishments.

Excursions & Cultural Visits

  • Can you organise a half-day excursion around Gravetye Manor?

    The concierge can arrange a visit to the gardens, nearby heritage sites, or a customised outing in West Sussex. Opening hours of the locations are confirmed before booking.

  • Can you organise a guided tour of local cultural attractions?

    The concierge can recommend tours of historic houses, gardens, and villages in Sussex. Reservations for entry and private guides can be coordinated upon request.

  • What walks or garden visits can be done near the hotel?

    The concierge can recommend walks in the listed gardens and surrounding landscapes. Some visits depend on the weather and seasons.

Special Occasions

  • Can a special decoration be requested for a birthday or honeymoon?

    The concierge can prepare a romantic gesture, a birthday celebration, or a special request in the room. Any decoration or service must be validated in advance by the hotel.

  • Is it possible to organise a private dinner for a special occasion?

    The concierge can assist in organising a proposal, wedding anniversary, or private dinner. Any personalised service is subject to prior approval.

  • Can flowers or champagne be delivered to the room?

    The concierge can relay a request for flowers, champagne, or a birthday cake. The final agreement depends on the hotel's conditions and the provider.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and arrange a chauffeur?

    The concierge can direct to high-end shopping addresses and organise a chauffeur service if necessary. Timings and availability are to be confirmed before travel.

  • Can you organise a high-end shopping day?

    The concierge can suggest tea houses, galleries, and refined boutiques in the area. Transport can be arranged for a comfortable shopping itinerary.

  • Can you help arrange for a purchase or package to be delivered to the hotel?

    The concierge can organise the delivery of packages or assist in planning a specific purchase in the area. Delivery times should be confirmed with the retailer.

Family Activities

  • What family activities are possible around the hotel?

    The concierge can suggest family-friendly activities in the area and check the minimum age accepted by the hotel. Options for children depend on dates and availability.

  • What calm outings do you recommend with children?

    The concierge can propose calm outing ideas for families, such as gardens, parks, and local animals. The opening hours of the sites should be checked before departure.

  • Are there activities suitable for teenagers?

    The concierge can suggest activities suitable for older children, depending on the hotel’s policies. Availability should be confirmed before booking.

Personalized Experiences

  • Can you create a personalised programme for a romantic stay?

    The concierge can compose a tailored experience, such as a private lunch, a tasting, or a garden tour. Special requests are confirmed on a case-by-case basis.

  • Can you organise a gastronomic-themed stay?

    The concierge can create a stay centred around gastronomy, gardens, or relaxation. Details are coordinated with the hotel based on availability.

  • Can you create a customised itinerary for two days?

    The concierge can create an itinerary that includes gastronomy, heritage, and nature. Cross-bookings are managed according to your priorities and schedules.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits