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5★ · Gérardmer · Grand Est

Grand Hôtel & Spa de Gérardmer

Gérardmer

4.34.3/51,642 reviews · Google rating

Hotel 5-star in Gérardmer, in the heart of Gérardmer, featuring a Vosges spa day, a lake outing and a couples’ spa-and-dinner stay.

Where is Grand Hôtel & Spa de Gérardmer located for a stay in the Vosges?

The hotel is in Gérardmer, in eastern France, within the Vosges setting.

Its location suits nature-focused stays, with Lake Gérardmer, hiking and outdoor activities nearby.

What is the price of a double room at Grand Hôtel & Spa de Gérardmer?

Rates vary with the season, room category and booking conditions.

For an exact price, it is best to check your dates or contact the Concierge before booking.

Can you plan a wellness stay at Grand Hôtel & Spa de Gérardmer?

Yes. The hotel focuses on relaxation, with a spa suited to unwinding after time by the lake or in the Vosges.

It works well for a spa day, a couples’ weekend or a quieter winter break.

A word from the Concierge

Grand Hôtel & Spa de Gérardmer through the Concierge's eyes

The Grand Hôtel & Spa de Gérardmer is located in Gérardmer, in the Grand Est region. This 5★ hotel offers a calming setting, perfect for travelers seeking relaxation. Surrounded by nature, it provides easy access to outdoor activities, including hiking and water sports on Lake Gérardmer. The location is ideal for exploring the Vosges landscapes.

What sets this hotel apart is its warm atmosphere and commitment to guest well-being. The spa offers various treatments to rejuvenate after a day of exploration. The common areas are designed to encourage friendliness while providing modern comfort. Visitors also appreciate the quality of service, reflecting the spirit of French hospitality.

Before you go, know that the hotel suits various types of stays. Whether you are a couple, family, or business traveler, the establishment adapts to your needs. The summer period is particularly pleasant, but winter also attracts skiing enthusiasts. Be sure to check availability for school holiday periods.

_My tip from the Concierge: book your spa treatments upon arrival, as slots fill up quickly during peak times._

Why choose Grand Hôtel & Spa de Gérardmer?

Grand Hôtel & Spa de Gérardmer is an exceptional address in Gérardmer (Grand Est), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Vosges spa day

    Set aside a day devoted to wellness, alternating time in the spa with quiet pauses and a gentler rhythm. It is particularly rewarding after a walk by the lake or an active morning in the Vosges, and suits guests seeking a restorative break in Gérardmer without an overfilled schedule.

    Essentiel bien-êtreReservation required
  • Lake outing with a restful return to the hotel

    Begin the day by Lake Gérardmer, with a walk, quiet views or seasonal activities, then return to the hotel for a more sheltered atmosphere. It is one of the most natural ways to experience the destination: enjoying the outdoors while keeping the comfort and calm of a grand hotel at the centre of the stay.

    Included in your stay
  • Couples’ weekend with spa and dinner

    Designed for two, this experience combines the pleasures of a five-star stay in Gérardmer with dedicated wellness time and the ease of dining on site. Its appeal lies in continuity: no unnecessary transfers, no break in rhythm, just a sequence of moments shaped for slowing down and enjoying the destination well.

    À deuxReservation required
  • Morning in the Vosges fresh air

    Head out early to enjoy the light and crisp air of the Vosges, then return to the hotel before the day grows busier. It suits travellers who like to build their stay around movement while keeping the afternoon for rest, the spa or a quieter interlude. A balanced way to experience Gérardmer.

    Included in your stay
  • Winter pause and wellness

    When Gérardmer turns wintry, the hotel becomes an especially appealing refuge. After a day in the dry cold of the Vosges, returning to warm interiors and the spa brings a distinctive depth to the stay. It is ideal for guests who enjoy the mountains in colder months but want to experience them through comfort and recovery.

    Saison d'hiverReservation required
  • A short stay without friction

    For one or two nights in Gérardmer, this experience brings together the essentials: a comfortable room, straightforward access to the town’s highlights, time in the spa and the ease of dining on site. It is ideal for travellers who want a quick change of scene without spending their break managing logistics.

    Reservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellations must be received 24 hours before the expected day of arrival (48 hours for Presidential Suites). Cancellation policies may differ by arrival date and room type.

Free cancellation up to 24 hours before arrival

Pets

Pets are not allowed.

Pets are not allowed in the hotel or in guest rooms. Only registered service animals are allowed per ADA guidelines. Please note, Emotional Support Animals do not qualify as service animals under the Americans with Disabilities Act.

Guest reviews

4.3 / 5 · 1,642 reviews

5/5Rois Clancy

The Grand hotel & Spa, where it truly is all in the detail. We booked a short stay direct with the hotel. It’s in the middle of Gérardmer, easily reached and free parking . During our stay there was a…

5/5Raphael de Luca

The Grand Hotel & Spa – The Gem of Les Vosges Nestled in the heart of Gérardmer, affectionately known as Little Quebec for its landscapes and crisp, refreshing air (even in summer), the Grand Hotel & Spa is an escape…

5/5Martin Dugard

An exceptional retreat in Gérardmer! Le Grand Hôtel & Spa et son Chalet is the perfect blend of charm, luxury, and relaxation. The hotel’s warm, elegant decor creates a cozy yet refined atmosphere, making it feel like…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Grand Hôtel & Spa de Gérardmer?

    Check-in is generally possible from the afternoon; check-out is in the morning, according to the times indicated at the time of booking. Contact the concierge to confirm the arrangements for the day.

  • Can I arrive late in the evening for check-in?

    Late check-in is possible thanks to the presence of a night watchman and a reception open 24/7, provided the hotel is informed in advance.

  • Is it possible to request a late check-out at the Grand Hôtel & Spa de Gérardmer?

    A late departure may sometimes be granted depending on the hotel's occupancy and possibly for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on room availability upon arrival, sometimes for an additional fee or subject to prior preparation. Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Transfers to airports or train stations are not systematically offered by the hotel but can be arranged through local partners upon request.

Location & Access

  • Where is the Grand Hôtel & Spa de Gérardmer located in the city?

    The hotel is located in the city centre of Gérardmer, Place du Tilleul, just a few steps from the lake and the main shops.

  • How do I reach the hotel by public transport from nearby train stations?

    The hotel is close to local bus stops and is accessible by taxi from the nearest train stations (Épinal, Remiremont, Saint-Dié-des-Vosges). Contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    The exact distance varies depending on the chosen airport (Strasbourg, Bâle-Mulhouse, Nancy-Metz) and is several tens or hundreds of kilometres from Gérardmer. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    A private closed parking lot under surveillance is available for motorised guests, allowing parking in immediate proximity to the hotel.

Rooms & Amenities

  • What are the main amenities in the rooms at the Grand Hôtel & Spa de Gérardmer?

    The rooms have a private bathroom with separate WC, a television with Canal+, and may offer a balcony, village or park view depending on the category.

  • How many rooms and suites does the Grand Hôtel & Spa de Gérardmer have?

    The establishment offers a total of suites and more than 70 rooms spread between the main building and the chalet, with different categories of comfort.

  • Are the rooms soundproof and do they have a safe?

    The rooms are described as soundproof and feature a safe, a flat-screen TV, and sometimes a private balcony.

  • Are there rooms with a balcony or park view at the Grand Hôtel & Spa de Gérardmer?

    Some rooms have a private balcony offering a view of the park or the village, depending on the type of room booked.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is provided in the hotel and rooms, allowing guests to stay connected during their stay.

  • What wellness services are included in the room rate?

    Access to the indoor and outdoor pools as well as the jacuzzi is offered to hotel guests, while some areas of the spa may incur additional charges.

  • What hotel services are included (reception, concierge, etc.)?

    A 24-hour reception service, a night watchman, concierge services, and access to the bar are commonly included for guests.

  • Is half-board offered at the Grand Hôtel & Spa de Gérardmer?

    Packages vary depending on the offer booked; some include half-board with access to one of the hotel’s restaurants. Contact the concierge to confirm the terms for the day.

  • Is the Wi-Fi connection free throughout the establishment?

    Yes, the entire establishment has free Wi-Fi access allowing connection from the rooms and common areas.

Dining

  • What type of breakfast is offered?

    The hotel offers several restaurants and a bar, featuring traditional and gourmet cuisine; a buffet breakfast is usually served.

  • How many restaurants are there at the Grand Hôtel & Spa de Gérardmer?

    Several restaurants are available on-site, as well as a bar with a fireplace (Fritz Bar), offering different dining atmospheres.

  • Is it possible to have breakfast in the room?

    A room service breakfast may be offered upon request, subject to the conditions in effect during the stay.

  • Does the hotel have a bar or lounge for drinks?

    The hotel bar, notably the Fritz Bar with a fireplace, serves drinks, cocktails, and snacks in a friendly atmosphere.

Spa & Wellness

  • What facilities does the Spa Les Chênes Blancs of the hotel include?

    The Grand Hôtel & Spa features a 450 m² spa, the Spa Les Chênes Blancs, with a heat center and treatment services.

  • Does the hotel have a swimming pool?

    Guests benefit from an indoor heated pool with counter-current swimming, a heated summer pool, a sauna, a jacuzzi, and a fitness room.

  • What types of treatments are offered at the spa of the Grand Hôtel & Spa de Gérardmer?

    Massages, facials, and wellness rituals are offered at the spa, by reservation and according to a dedicated treatment menu.

  • Is it necessary to book in advance to access the spa or treatments?

    Access to certain areas such as the heat center or certain treatments is subject to reservation and sometimes an additional charge; the exact terms vary according to the offers.

Activities & Leisure

  • What leisure activities are offered directly within the hotel?

    The hotel provides an indoor pool, an outdoor pool in summer, a lounge bar, a yurt, a kiosk, and relaxation areas.

  • What activities can be practiced around the Grand Hôtel & Spa de Gérardmer?

    The surroundings allow for hiking, walks around Lake Gérardmer, water activities in season, skiing, and mountain sports in winter.

  • Does the hotel have a gym or fitness room?

    A fitness room is available for guests, equipped for physical maintenance and cardio exercise.

  • Are there activities or special offers depending on the seasons at the Grand Hôtel & Spa de Gérardmer?

    Activities or special offers may be available depending on the periods (holidays, seasons, events); details vary throughout the year.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Families can enjoy the pools, outdoor spaces, the lake, and numerous nature activities in the Vosges suitable for children.

  • Are there family rooms or connecting rooms at the Grand Hôtel & Spa de Gérardmer?

    Family rooms or configurations with extra beds may be offered, depending on the room category and upon request.

  • Can we obtain a baby cot or equipment for young children in the room?

    Baby cots can generally be provided upon prior request, subject to availability.

Pets

  • Are pets allowed at Grand Hôtel & Spa de Gérardmer?

    Pets are welcome at Grand Hôtel & Spa de Gérardmer, upon request at the time of booking, with an additional charge of 26 € per pet per night.

  • What is the extra charge for bringing a pet?

    A daily supplement per pet is to be paid on site; certain areas of the hotel may be off-limits to pets for hygiene reasons.

  • Do pets have access to all areas of the hotel (restaurants, spa, pools)?

    Pet access may be restricted in certain restaurants, spa areas, and swimming zones to comply with hygiene and safety standards.

Accessibility

  • Is the Grand Hôtel & Spa de Gérardmer accessible to people with reduced mobility?

    The hotel has a lift and spacious common areas, facilitating access to certain rooms for people with reduced mobility.

  • Are there specially adapted rooms for wheelchair users?

    Some rooms may be more suitable for specific needs; a particular request should be made at the time of booking. Contact the concierge to confirm the arrangements on the day.

  • Are the common areas (restaurant, bar, spa) easily accessible by wheelchair?

    Common areas such as the reception, main restaurant, and bar are generally accessible at ground level or by lift, facilitating movement.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate chosen (flexible, non-refundable, special offer) and are specified at the time of booking on the website or through agencies.

  • Are there any tourist taxes to pay?

    A tourist tax is generally applied per night and per person, to be paid on site in addition to the room price.

  • What payment methods are accepted at the Grand Hôtel & Spa de Gérardmer?

    Common bank cards are accepted, and a deposit may be required depending on the pricing conditions and the length of stay.

  • Are special offers or packages available with specific pricing conditions?

    Special offers, spa packages or half-board stays may be offered occasionally, with specific payment conditions.

  • Is the hotel open all year round or is there a seasonal closure?

    The hotel is open all year round, except for a short seasonal closure announced in advance, such as a break in March for works or maintenance.

Sustainability

  • Does the Grand Hôtel & Spa de Gérardmer highlight local or seasonal products in its dining?

    The establishment regularly communicates about the promotion of local products and Vosges heritage, favouring a more environmentally respectful approach.

  • Does the hotel's location allow for primarily walking during the stay?

    The central location and proximity to the lake encourage walking to explore Gérardmer, limiting the use of the car during the stay.

  • Does the establishment implement specific actions for energy or water conservation?

    The hotel has monitored swimming pools and modern equipment, suggesting a reasoned management of energy and safety. Contact the concierge to confirm the day's arrangements.

  • Are there specific recommendations for responsible behaviour in the natural environment around Gérardmer?

    Guests are encouraged to respect the areas, particularly the natural spaces around the lake and mountains, in order to preserve the Vosges environment.

The Concierge answers — Grand Hôtel & Spa de Gérardmer

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you organise a private transfer from the airport to the Grand Hôtel & Spa de Gérardmer?

    The concierge can organise a private transfer or taxi from the surrounding airports (Bâle-Mulhouse, Strasbourg, Nancy-Metz) to the hotel, subject to prior reservation and availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a taxi or VTC from the train station to the hotel?

    The concierge can book a taxi or VTC from the train stations of Épinal, Remiremont or Saint-Dié-des-Vosges to the hotel, depending on your train schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise my drive to Gérardmer during snowy conditions?

    The concierge can advise on the best driving routes and traffic or snow conditions to access Gérardmer, especially in winter. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car during my stay at the Grand Hôtel & Spa de Gérardmer?

    The concierge can provide information on car rental options nearby (train stations, airports, local agencies) and assist in booking a vehicle according to your needs. Contact the concierge to confirm the arrangements for the day.

  • Can you organise my return transfer to the airport at the end of my stay?

    The concierge can organise a return transfer to the airport or train station with a private driver or taxi, at your preferred times, subject to availability. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • How can I book a table in the restaurants of the Grand Hôtel & Spa de Gérardmer?

    Reservations are made through the concierge, who can book a table in one of the hotel’s restaurants according to your preferred time and type of cuisine. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book a gourmet restaurant near the hotel?

    The concierge can recommend and book gourmet or bistronomic restaurants in Gérardmer and the Vosges, tailored to your culinary preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge manage special requests for allergies or vegetarian diets at the restaurant?

    The concierge can indicate the options suitable for specific diets in the hotel’s restaurants and manage specific requests with the kitchen teams. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a romantic dinner or birthday celebration in the hotel restaurant?

    The concierge can organise a birthday meal or a romantic dinner in one of the hotel’s restaurants, with special attention to decoration and details. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a treatment at the Spa Les Chênes Blancs of the Grand Hôtel & Spa de Gérardmer?

    Reservations for treatments and access to the Spa Les Chênes Blancs are made through the concierge or reception, who will provide available time slots. Contact the concierge to confirm the arrangements for the day.

  • Can you help me choose the spa treatment that best suits my needs?

    The concierge can recommend the most suitable treatments (massages, facials, rituals) based on your needs and desired duration, and then make the reservation. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a duo massage or treatment at the spa?

    The concierge can arrange duo spa slots, with simultaneous or successive treatments, depending on the availability of Spa Les Chênes Blancs. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book access to the spa's heat centre for me?

    The concierge can reserve slots for access to the heat centre or wellness facilities, according to the terms in effect during your stay. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you recommend walks around the lake or hikes in the Vosges?

    The concierge can suggest ideas for walks around Lake Gérardmer and hikes in the Ballons des Vosges Regional Natural Park, complete with maps and directions. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a guided tour of the surroundings of Gérardmer?

    The concierge can organise guided tours or recommend cultural sites and iconic viewpoints near Gérardmer. Contact the concierge to confirm the arrangements for the day.

  • Can you inform me about the cultural events or activities planned during my stay?

    The concierge can provide information on local events, markets, exhibitions, and seasonal activities in Gérardmer and can book certain activities if necessary. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a driving itinerary to discover the landscapes of the Vosges?

    The concierge can suggest a driving itinerary to explore the Vosges passes, typical villages, and panoramic viewpoints, with recommended stops. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Is it possible to organise a romantic surprise in the room for a marriage proposal?

    The concierge can arrange a romantic surprise in the room with flowers, champagne, petals, or treats, upon prior request and according to your wishes. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a birthday with cake and decorations within the hotel?

    The concierge can coordinate the organisation of a birthday (cake, candles, table or room decorations) within the hotel, in conjunction with the catering teams. Contact the concierge to confirm the arrangements for the day.

  • Does the concierge offer special services for a honeymoon?

    The concierge can offer specific services for a honeymoon stay or a romantic weekend, including dinner and treatment suggestions. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend the best shops for local products in Gérardmer?

    The concierge can recommend local shops for regional products, textiles, or souvenirs, as well as the best addresses in Gérardmer. Contact the concierge to confirm the details for the day.

  • Can the concierge help me rent high-end equipment, such as electric bikes or skis?

    The concierge can provide information on premium equipment rental services (electric bikes, high-end skis, etc.) through local partners. Contact the concierge to confirm the details for the day.

Family Activities

  • Can you suggest family activities to do around the Grand Hôtel & Spa de Gérardmer?

    The concierge can offer a selection of family-friendly activities around the lake, in the mountains, or indoors, depending on the season and the children's ages. Contact the concierge to confirm the details for the day.

  • Can the concierge organise ski lessons for my children during the winter holidays?

    The concierge can assist in booking ski, snowboard, or other snow activities for children and adults during the winter season. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Can you help me organise a customised stay combining spa, hiking, and gastronomy?

    The concierge can design a personalised programme alternating spa treatments, walks, culinary discoveries, and visits, depending on the length of your stay. Contact the concierge to confirm the details for the day.

  • Is it possible to book a private guide or coach for a personalised activity?

    The concierge can arrange private experiences (hiking guide, personal trainer, customised wellness session) with selected partners. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits