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5★ · Xpu Ha

Esencia

Xpu Ha

4.74.7/5444 reviews · Google rating

Hotel 5-star in Xpu Ha, Mexico, in the heart of Xpu Ha, featuring preserved natural surroundings, a sandy beach and personalised service.

Where is Hotel Esencia in Xpu Ha?

Hotel Esencia is in Xpu Ha, on Mexico’s Caribbean coast in the Riviera Maya.

It suits travellers looking for a quieter beach stay, away from the region’s larger resort areas.

Is Hotel Esencia a good choice for a couple’s stay in the Riviera Maya?

Yes, the atmosphere is intimate and მშვიდ, with attentive service and a preserved natural setting.

The stay lends itself well to breakfast by the sea, quiet dinners and sunset walks along the shore.

What can you do during a stay at Hotel Esencia?

A stay here centres mainly on the beach, swimming, rest and time spent in the gardens.

On site, the experience focuses on simple open-air wellbeing in a calm, unhurried atmosphere.

A word from the Concierge

Esencia through the Concierge's eyes

Esencia is located in Xpu Ha, a peaceful spot on the Caribbean coast of Mexico. This five-star hotel blends seamlessly with its natural surroundings. It offers a unique experience away from the hustle of large resorts. The lush landscape and fine sandy beaches create a relaxing and intimate atmosphere, perfect for travelers seeking serenity.

What sets Esencia apart is its warm ambiance and personalized service. The hotel emphasizes a high-end approach while remaining accessible. Guests appreciate the environmentally respectful architecture and communal spaces that foster conviviality. Every detail is designed to provide optimal comfort and a memorable experience.

Before visiting, know that Esencia is ideal for couples and travelers seeking tranquility. The atmosphere is calm and conducive to relaxation. The most pleasant periods are between November and April when the climate is cooler. Be sure to book in advance, as the hotel can fill up during holidays.

_My tip from the Concierge: prioritize outdoor activities to fully enjoy the natural beauty of the surroundings._

Why choose Esencia?

Esencia is an exceptional address in Xpu Ha, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the sea

    Begin the day in the soft morning light, with the shoreline close at hand and the rare feeling that nothing needs to be hurried. This experience captures the spirit of Hotel Esencia: attentive service, a preserved natural setting and the simple luxury of a first meal taken to the rhythm of the sea. Ideal for couples as well as travellers seeking a genuinely quiet interlude.

    SignatureReservation required
  • A beach day at Xpu Ha

    Making the most of the beach is one of the natural pleasures of the stay. Pale sand, swimming, long reading hours in the shade and walks along the water create a day that needs no embellishment. It is the experience most faithful to the property itself: living the Riviera Maya in a calmer, more spacious and more intimate form than in the region’s larger seaside hubs.

    IncontournableIncluded in your stay
  • Open-air wellbeing pause

    At Esencia, wellbeing often begins outdoors: a few hours between garden, beach and rest, in a natural alternation of sun, shade and swimming. This experience suits those seeking less a programme than a state of mind. It expresses the property’s essential luxury: slowing down, breathing, letting the landscape work on you and recovering a sense of available time that has become rare.

    Included in your stay
  • A quiet romantic dinner

    As the heat softens and the light turns gentler, dinner becomes one of the central moments of the stay. Shared by two in a discreet atmosphere, it extends what the hotel does best: offering a setting where intimacy never feels contrived. A fine option for marking a journey together, an anniversary, or simply the pleasure of being together on one of the Riviera Maya’s softer stretches of coast.

    Pour les couplesReservation required
  • Sunset shoreline walk

    Sometimes a late-day walk is enough to understand the appeal of Hotel Esencia Xpu-Ha. The beach empties, the air shifts, colours soften and the shoreline regains an almost meditative silence. This simple, unstaged experience offers access to what the place values most: a direct and peaceful relationship with the sea.

    Included in your stay
  • A Riviera Maya switch-off stay

    Designed for travellers wishing to step away from their usual pace, this stay privileges the essentials: sleeping, swimming, reading, eating well and allowing the days to unfold without pressure. It is especially suited to the spirit of Esencia, where the quality of calm matters as much as comfort. A way of rediscovering the Riviera Maya not as a sequence of activities, but as a landscape to inhabit fully.

    DéconnexionReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:30

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Guest reviews

4.7 / 5 · 444 reviews

5/5Jeronimo Aguilar Gutierrez

There are very few hotels that truly understand luxury as an exercise in service, but Hotel Esencia does so effortlessly. From the moment you arrive, the experience feels deeply personal without ever becoming…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hotel Esencia?

    Check-in is generally possible from 3:00 PM and check-out must be done before 12:00 PM.

  • Does the hotel have parking?

    A private parking is available on-site for guests of Hotel Esencia.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room availability upon arrival. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Transfers can be arranged by private car or helicopter between Cancun International Airport and Hotel Esencia, for an additional fee.

  • Is it possible to have a late check-out at Hotel Esencia?

    Late check-out is subject to availability on the day of departure and may incur an additional charge. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Hotel Esencia located on the Riviera Maya?

    Hotel Esencia is located on Xpu Ha Bay, between Playa del Carmen and Tulum, on the Cancun-Tulum road at kilometre 265.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 50 minutes by car south of Cancun and about 30 minutes north of Tulum.

  • What are the recommended transport options to reach Hotel Esencia from Cancun Airport?

    Access from Cancun Airport is mainly via Highway 307 by private car, taxi, or rental vehicle.

  • How far is Hotel Esencia from Playa del Carmen?

    Playa del Carmen is about 30 to 40 minutes by car from Hotel Esencia, depending on traffic on the coastal road.

Rooms & Amenities

  • How many rooms or suites does Hotel Esencia offer and in what style?

    Hotel Esencia has approximately 51 to 52 rooms and suites, set within a 50-acre beachfront property.

  • What amenities are available in the rooms of Hotel Esencia?

    The rooms are generally equipped with a minibar, a coffee or tea machine, a flat-screen television with satellite channels, and internet access.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, with free access in many areas and rooms according to partner information.

  • Does Hotel Esencia offer rooms with a sea view or views of the tropical gardens?

    Some categories of rooms offer views of the sea, jungle, or gardens, sometimes with a terrace or private outdoor space.

  • Is a laundry or dry cleaning service offered at Hotel Esencia?

    A dry cleaning and laundry service is available for guests, allowing for the maintenance of clothing during the stay.

Dining

  • What type of breakfast is offered?

    Breakfast is served each morning at the hotel restaurant, in the form of table service or menu, with international and local options.

  • How many restaurants and bars are available at Hotel Esencia?

    The hotel has at least one restaurant and a bar or lounge area, as well as outdoor dining spaces.

  • What type of cuisine is served in the restaurants of Hotel Esencia?

    A cuisine blending local products, Mexican specialities, and international inspirations is offered within the property's restaurants.

  • Does Hotel Esencia have a beach bar or a lounge area near the sea?

    A beach bar is available, offering drinks and snacks in a setting facing the sea.

  • Can Hotel Esencia accommodate specific dietary requirements such as vegetarian or gluten-free?

    Special diets can often be accommodated by the kitchen teams if requests are communicated in advance. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does Hotel Esencia have a spa and what types of treatments are offered?

    Hotel Esencia offers a spa with wellness treatments, massages, and rituals inspired by local culture in a natural environment.

  • Is there a gym or fitness centre at Hotel Esencia?

    A fitness centre is mentioned among the amenities, allowing guests to maintain physical activity during their stay.

  • Does the hotel offer relaxation facilities on the beach, such as cabanas or sun loungers?

    Beach cabanas and umbrellas are available on the beachfront for guests' relaxation.

  • Are beach towels provided by Hotel Esencia?

    Beach towels are provided to guests for use at the pool or on the beach.

Activities & Leisure

  • Does the hotel have a swimming pool?

    An outdoor pool is available and is considered one of the central elements of the hotel's relaxation facilities.

  • What beach activities are directly accessible from Hotel Esencia?

    The hotel is located near Xpu Ha beach, offering easy access to swimming, sunbathing, and some water activities.

  • What leisure activities or attractions are nearby Hotel Esencia?

    Several snorkelling sites, zoos, shows, and ecological parks are located in close proximity to the hotel, accessible within a few minutes by car or on foot.

  • Is it possible to arrange boat trips or water activities from Hotel Esencia?

    The hotel can organise or facilitate sea activities or group outings through local partners. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is Hotel Esencia suitable for a family stay with children?

    The quiet location and proximity to parks, zoos, and beaches make the stay suitable for families.

  • What activities can be considered with children near Hotel Esencia?

    Family-friendly activities and attractions, such as zoos, snorkelling, and nature parks, are located a short distance from the hotel.

  • Are the rooms or suites at Hotel Esencia suitable for stays with children?

    The room and suite configurations can accommodate families due to generous spaces and outdoor areas.

  • Is a babysitting or childcare service offered at Esencia hotel?

    Childcare services may be available upon request through the concierge. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Esencia?

    Pets are generally not mentioned among the services offered by Esencia hotel. Contact the concierge to confirm the arrangements for the day.

  • Are there any specific restrictions for pets at Esencia hotel?

    No detailed policy for pets is publicly communicated by the establishment or its main partners.

  • Should I notify in advance if I wish to come with my pet to Esencia hotel?

    Guests travelling with pets should check in advance with the hotel for any permissions, supplements, or limitations. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does Esencia hotel have rooms or facilities suitable for people with reduced mobility?

    No explicit mention of specific accessible facilities is provided on the main partner sites. Contact the concierge to confirm the arrangements for the day.

  • Is it easy for wheelchair users to navigate within Esencia hotel?

    The paths on the property traverse gardens, jungle, and sandy areas, which may pose a challenge for some wheelchair users.

  • Should I inform Esencia hotel in advance if I have specific accessibility needs?

    Specific accessibility needs should be communicated prior to the stay so that the team can accommodate as much as possible the reception and room assignment. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What security and reception services are offered by Esencia hotel?

    A 24-hour reception and a safe are available to ensure the security of guests' belongings.

  • What is the average price range for a room or suite at Esencia hotel?

    Room rates vary depending on the season and type of category, with a relatively high price range corresponding to a luxury hotel.

  • What is the hotel's cancellation policy?

    Reservations and cancellation conditions depend on the hotel's policy or the booking channel used. Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    Local taxes, including a tourist tax and possibly eco-taxes, may be added to the room rate according to current regulations. Please contact the concierge to confirm the details for the day.

  • Is a credit card or a deposit required to book or upon arrival at Hotel Esencia?

    A credit card is generally required to guarantee reservations, and deposit conditions may apply depending on the offers.

Sustainability

  • Is Hotel Esencia committed to protecting its natural environment?

    Hotel Esencia is located in a private nature reserve of 50 acres between jungle and beach, which involves careful management of the environment.

  • Does the boutique nature and the limited number of rooms at Hotel Esencia contribute to more sustainable tourism?

    The limited size of the hotel and its independent 5-star character promote a low-density tourism approach on site.

  • What environmental management measures are in place at Hotel Esencia for water and waste?

    The establishment is located in the heart of the jungle and near the sea, which requires water and waste management practices suitable for the site. Please contact the concierge to confirm the details for the day.

  • From Hotel Esencia, can one participate in nature activities that respect the local ecosystem?

    Excursions to nearby natural parks, cenotes, and reserves are offered, encouraging responsible discovery of the local ecosystem.

The Concierge answers — Esencia

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Cancun airport to Esencia hotel, and possibly suggest a helicopter option?

    The concierge can organise private car transfers to and from Cancun airport, as well as Bell 505 Jet Ranger helicopter transfers for up to four passengers, with departures and arrivals directly at Esencia hotel.

  • How can I arrange a private driver for my trips between Esencia hotel, Tulum and Playa del Carmen during my stay?

    The concierge can book a vehicle with a driver for trips to Tulum, Playa del Carmen or Akumal, with schedules tailored to the day's programme and traffic on Route 307.

  • Is it possible to have a rental car delivered directly to Esencia hotel and receive assistance with the formalities?

    The concierge can advise on local car rental options and arrange for the vehicle to be delivered to the hotel, with detailed explanations of access and parking.

  • Can you arrange a night transfer to take me to a show or a bar nearby, and then return safely to Esencia?

    The concierge can book round-trip transfers for shows and night activities in the vicinity of Xpu Ha to ensure a safe return to Esencia hotel.

  • Could you help me plan the driving route from Cancun airport to Esencia hotel, including travel times and landmarks?

    The concierge can prepare a detailed itinerary with travel times, petrol stations, and notable points for guests wishing to drive to or from Esencia.

Restaurant Reservations

  • Can you book trendy or gourmet restaurants for me in Tulum or Playa del Carmen during my stay at Esencia?

    Reservations are made through the concierge, who can secure tables at the hotel's restaurants and at renowned addresses in Tulum or Playa del Carmen, according to the desired cuisine style.

  • Is it possible to organise a private romantic dinner on the beach or in the gardens of Esencia hotel with a customised menu?

    The concierge can arrange a private dinner on the beach or in the gardens of the property, with a personalised menu and possibly dedicated chef service.

  • Could you manage my specific dietary restrictions (vegetarian, gluten-free) when making restaurant reservations at Esencia and nearby?

    The concierge can recommend options suitable for vegetarian, vegan, or gluten-free diets and coordinate these requests with the hotel's kitchen and partner restaurants.

  • Can you arrange restaurant reservations for a group or large family staying at Esencia hotel?

    Reservations are made through the concierge, who can organise tables for groups or large families and schedule them in coordination with the day's activities.

Spa Bookings

  • How can I book spa treatments at Esencia hotel in advance and find out which massages or rituals are recommended?

    The concierge can book spa treatments at Esencia hotel, arrange slots that fit your schedule, and advise on the most recommended signature treatments and massages.

  • Can you organise a complete wellness programme for me at the Esencia spa, spread over several days of stay?

    The concierge can arrange a complete wellness programme over several days, combining massages, body treatments, relaxation sessions, and gentle activities.

  • Is it possible to book couple spa treatments for a romantic stay at Hotel Esencia?

    The concierge can check availability for couple treatments and reserve suitable cabins or spaces for couples, with timings coordinated with other activities.

Excursions & Cultural Visits

  • Can you organise a private tour of the must-see Mayan sites (Tulum, Cobá, Chichén Itzá) departing from Hotel Esencia?

    The concierge can organise private excursions to the Mayan sites of Tulum, Cobá, or Chichén Itzá with a French or English-speaking guide, including transport from Esencia.

  • How can I organise a cenote excursion around Xpu Ha departing from Hotel Esencia, with guide and transport included?

    The concierge can book outings to the cenotes near Xpu Ha, including transport, equipment, and a guide, adapting the difficulty level to each participant.

  • Can you suggest a day programme combining cultural visits, local shows, and typical dinner near Esencia?

    The concierge can recommend and book outings that combine cultural discoveries, local shows, and typical meals in the Riviera Maya region.

Special Occasions

  • Is it possible to prepare a birthday surprise at Hotel Esencia, with special decoration and personalised cake?

    The concierge can organise a birthday celebration with decoration, a personalised cake, and setup in the room, on the beach, or in the hotel gardens.

  • Can you help me organise a marriage proposal or a vow renewal ceremony at Hotel Esencia?

    The concierge can coordinate marriage proposals or vow renewals on the beach, with a symbolic ceremony, photographer, and possible private reception.

  • How can I organise a small private event (cocktail, evening) at Esencia with decoration, music, and catering service?

    The concierge can arrange floral decoration, live music, or a DJ for private events held within the property.

Shopping & Luxury Services

  • Can you organise a half-day luxury shopping trip to Tulum or Playa del Carmen with transport from Hotel Esencia?

    The concierge can recommend luxury boutiques in Tulum or Playa del Carmen and arrange round-trip transport for a half-day shopping experience.

  • Is it possible to benefit from a personal shopping service or stylist advice during my stay at Esencia?

    The concierge can coordinate stylist services or personalised shopping with local partners, according to the needs and desired style.

Family Activities

  • Can you help me plan activities suitable for children and teenagers during a family stay at Hotel Esencia?

    The concierge can propose a programme of activities suitable for children, including beach, pool, nature outings, and shows in the vicinity of Xpu Ha.

  • How can I organise a day of family outings (park, zoo, fun activities) from Esencia?

    The concierge can organise family outings to parks, zoos, and fun activities located near Xpu Ha, with transport included from the hotel.

Personalized Experiences

  • Can you create a customised programme for my stay at Esencia, combining beach, jungle, culture, spa, and gastronomy?

    The concierge can create a customised itinerary combining beach, jungle, cultural visits, spa, and restaurants, depending on the length of stay and personal preferences.

  • Is it possible to book a professional photo session on the property of Esencia to keep a memory of my stay?

    The concierge can arrange a private photo session in the gardens, on the beach, and in the iconic spaces of Hotel Esencia with a professional photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits