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5★ · Stellenbosch

Delaire Graff Lodges & Spa

Afrique du Sud, Stellenbosch

4.64.6/560 reviews · Google rating
  • In the heart of Stellenbosch vineyards
  • Views over the surrounding winelands
  • Relais & Châteaux property
  • Contemporary décor with African touches

Hotel 5-star in Stellenbosch, South Africa, in the heart of Stellenbosch, featuring vineyard views, Relais & Châteaux lodge and spa.

What budget should you expect for a night at Delaire Graff Lodges & Spa?

Rates vary with the season, your travel dates and the lodge category selected.

The best approach is to check your exact dates or ask the Concierge for a stay option that fits your plans.

What is it like to stay at Delaire Graff Lodges & Spa in Stellenbosch?

The stay unfolds in the heart of the Stellenbosch vineyards, with open views over the hills and a calm atmosphere.

It combines intimate lodges, breakfast overlooking the vines, spa time and nearby wine experiences.

Does Delaire Graff Lodges & Spa have a spa or wellness facilities?

Yes, the property has a spa, and it is one of the stay’s key experiences.

It is wise to book treatments in advance, especially if you want to balance relaxation with wine tastings.

A word from the Concierge

Delaire Graff Lodges & Spa through the Concierge's eyes

Delaire Graff Lodges & Spa is located in Stellenbosch, South Africa. This 5★ lodge sits in the heart of vineyards, offering stunning views of the surrounding landscape. As a Relais & Châteaux property, it embodies elegance and refinement. The atmosphere is warm, perfect for relaxation and escape.

What sets this establishment apart is its commitment to excellence. Travelers appreciate the intimate setting and quality facilities. The lodge offers high-end services, creating a memorable experience for every visitor. The decor blends modernity with African touches, enhancing the hotel's unique identity.

Before you go, know that Delaire Graff Lodges & Spa is ideal for couples seeking romance and solo travelers. The best time to visit is between spring and summer, when the weather is pleasant. Be sure to book in advance, as the property can be very popular.

_My tip from the Concierge: book your spa treatment upon arrival, as slots fill up quickly._

Why choose Delaire Graff Lodges & Spa?

Delaire Graff Lodges & Spa is an exceptional address in Stellenbosch, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Stellenbosch vineyards
  • Views over the surrounding winelands
  • Relais & Châteaux property
  • Contemporary décor with African touches
  • Intimate setting designed for relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the vines

    Beginning the day at Delaire Graff Lodges & Spa often means lingering over breakfast with views across the Stellenbosch vineyards. The morning light, the still-cool air and the quiet of the estate give this moment a particular quality. More than a meal, it is a gentle way to enter the rhythm of the winelands before a day of tastings, spa time or scenic exploration.

    VueIncluded in your stay
  • Wine tasting in the heart of the winelands

    Staying among the Stellenbosch vineyards naturally invites guests to discover the region’s wines. The experience is at its most meaningful when it unfolds within the very landscape that shaped them. For enthusiasts and curious travellers alike, a carefully arranged tasting offers a clearer understanding of local styles, the influence of terrain and the wine identity of this part of the Cape.

    ŒnologieReservation required
  • Signature spa treatment

    The spa is one of the stay’s key anchors, and reserving a treatment on arrival often sets the tone beautifully. After a long journey, or in the middle of a fuller itinerary, this wellbeing moment helps guests slow down and settle fully into the estate’s atmosphere. It suits both a romantic retreat and a solo pause focused on restoration.

    Bien-êtreReservation required
  • Sunset over the Stellenbosch hills

    As the light softens, the estate reveals another side of its beauty. Watching the sun set over the hills and vineyards is one of those simple pleasures that alone justify a stay in the winelands. With a glass of wine or simply in the quiet of evening, the moment captures the local art of living: taking time to look at the landscape.

    RomantiqueIncluded in your stay
  • Tailor-made day through the Stellenbosch estates

    With the help of the concierge, guests can shape a day according to their preferences: a few carefully chosen estates, a panoramic lunch, time to pause, and a return to the lodge before evening. This approach avoids the feeling of a tasting marathon and favours a more considered discovery of the region, adapted to personal rhythm, taste and level of interest in wine.

    Sur mesureReservation required
  • Romantic lodge escape

    The intimate atmosphere of Delaire Graff Lodges & Spa is especially well suited to a stay for two. Between the winelands views, spa moments, unhurried meals and the comfort of the lodge, the experience creates a coherent and soothing interlude. It is an ideal format for marking a special occasion or simply allowing yourselves a few calm days in a carefully composed setting.

    CouplesReservation required

Restaurants & bars

1 on-site dining venue.

  • The Great Porch

    Restaurant

    Highlights

    • breakfast at The Great Porch comes with sweeping views of the Shawangunk Ridge
    Practical information

    The concierge’s wordFor breakfast, book The Great Porch: the sweeping views of the Shawangunk Ridge set the tone straight away.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00 to 00:00
Check-out
Until 11:00

Cancellation

50% fee charged if cancelled 30 days prior to arrival date

Free cancellation up to 720 hours before arrival

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Afrique du Sud

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 60 reviews

5/5Kim Nguyen

Loved spending the day at Delaire Graff Spa. I wasn't sure what to expect but the experience was outstanding. Massage and facial were great - I really liked that there's an option to customize your services. Lunch at…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Delaire Graff EstateArt gallery

    165 m · 2 min walk

    Delaire Graff Estate, a winery just two minutes' walk away, offers tours to explore the winemaking process.

    Practical information

    The concierge’s wordA 2-minute walk away, Delaire Graff Estate makes for an easy break if you’d like to discover the winemaking process nearby.

  • Tokara Wine EstateTourist attraction

    421 m · 5 min walk

    Winery five minutes' walk away, offering tours and tastings of local wines.

    Practical information

    The concierge’s wordA 5-minute walk away, Tokara Wine Estate makes an easy break for a local tasting or a relaxed visit in the late afternoon.

  • Camberley WinesTourist attraction

    961 m · 12 min walk

    Camberley Wines, a winery located 961 meters away, offers tours to explore the winemaking process.

    Practical information

    The concierge’s wordFor a wine-focused break near the hotel, Camberley Wines offers a visit centered on the winemaking process, ideal in the early afternoon.

  • Oldenburg VineyardsTourist attraction

    2.3 km · 4 min by car

    Winery located 2.3 km away, offering tours to explore the winemaking process.

    Practical information

    The concierge’s wordFor a green escape, head to Oldenburg Vineyards: the tours are ideal for understanding the winemaking process without leaving Stellenbosch.

  • Neil Ellis Wines Pty LtdTourist attraction

    2.9 km · 5 min by car

    Tourist attraction located 2,948 meters away, offering vineyard tours and wine tastings.

    Practical information

    The concierge’s wordFor a wine-focused break near Stellenbosch, head to Neil Ellis Wines Pty Ltd to pair a vineyard visit with a wine tasting.

  • Stark-Condé WinesTourist attraction

    3.8 km · 6 min by car

    Winery located 3.7 km away, offering tours to explore the winemaking process.

    Practical information

    The concierge’s wordFor a calm interlude, head to Stark-Condé Wines if you feel like discovering the winemaking process during a visit to the estate.

  • Jesus Sentraal GemeenteChurch

    3.8 km · 7 min by car

    Religious building located 3.8 kilometers away, providing a place for worship and community gathering.

    Practical information

    The concierge’s wordIf you're after a peaceful moment or quiet reflection in Stellenbosch, Jesus Sentraal Gemeente also offers a community-focused setting.

  • Glenelly EstateTourist attraction

    4.1 km · 7 min by car

    Glenelly Estate, a winery located 4 km away, offers tours to explore the winemaking process.

    Practical information

    The concierge’s wordFor a wine-focused break near Stellenbosch, Glenelly Estate suits a visit if you want to understand the winemaking process.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Banhoek ConservancyPark

    2.9 km · 5 min by car

    Banhoek Conservancy, a nature reserve featuring hiking trails and unspoiled landscapes.

    Practical information

    The concierge’s wordIf you're in the mood for fresh air, Banhoek Conservancy offers a lovely nature break with hiking trails and unspoiled scenery.

  • Waterweg ParkPark

    3.3 km · 6 min by car

    Waterweg Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Stellenbosch, head to Waterweg Park when you feel like slowing down, unwinding, and enjoying nature.

  • Uniepark parkPark

    3.6 km · 6 min by car

    Park located nearby, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break near the hotel, head to Uniepark park when you feel like unwinding and enjoying a quiet moment.

  • Brümmer ParkPark

    3.8 km · 6 min by car

    Brümmer Park, a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a quiet break, Brümmer Park is well suited to a stroll or a relaxing moment outdoors.

  • Old Nectar GardensGarden

    4.0 km · 7 min by car

    Old Nectar Gardens, a garden to explore, featuring a variety of plants and landscapes.

    Practical information

    The concierge’s wordFor a peaceful break in Stellenbosch, explore Old Nectar Gardens if you feel like changing scenery and enjoying varied plant-filled settings.

  • Jannasch ParkPark

    4.3 km · 7 min by car

    Park 4,285 meters away, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Stellenbosch, Jannasch Park offers a simple setting to unwind and enjoy nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Stellenbosch KersmarkMarket

    3.8 km · 7 min by car

    Flea market located 3.8 km away, offering a variety of second-hand items and antiques.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Delaire Graff Lodges & Spa?

    Check-in is generally possible from 2:00 PM and check-out until 11:00 AM, subject to the establishment's conditions.

  • Can I check in early?

    Early check-in may sometimes be granted depending on the availability of lodges on the day of your arrival, usually upon prior request.

  • Does the hotel offer late check-out?

    Late check-out may possibly be offered, depending on hotel occupancy and sometimes for an additional fee, to be confirmed on site.

  • Does the hotel provide a 24-hour check-in service for late arrivals?

    Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Private transfers to and from the airport can be arranged by the establishment, upon request and generally for an additional fee.

Location & Access

  • Does the hotel have parking?

    Yes, private parking is available on-site for guests staying at Delaire Graff Lodges & Spa.

  • Where is Delaire Graff Lodges & Spa located in relation to the centre of Stellenbosch?

    Delaire Graff Lodges & Spa is located on Helshoogte Pass (R310), approximately 5 km from the centre of Stellenbosch, easily accessible by car or private transfer.

  • How long does it take to reach Delaire Graff Lodges & Spa from the centre of Cape Town?

    The establishment is located in the Banhoek Valley, about 50 minutes' drive from Cape Town city, depending on traffic.

  • What is the distance between the hotel and the airport?

    Cape Town International Airport is generally 45-55 minutes by car from Delaire Graff Lodges & Spa, depending on traffic and the route taken.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge throughout the establishment, including in the lodges and common areas.

  • What type of accommodation is offered at Delaire Graff Lodges & Spa?

    Delaire Graff Lodges & Spa primarily offers suites and villas with private pools, providing views of the vineyards and surrounding mountains.

  • What amenities are found in the rooms and lodges?

    The lodges are generally equipped with air conditioning, a seating area, spacious bathroom, minibar, coffee machine, and terrace with private pool, depending on the booked category.

  • Do the rooms have a home cinema or high-end audio system?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    Yes, Delaire Graff Lodges & Spa has an outdoor swimming pool, in addition to the private pools available in many lodges.

Dining

  • What type of breakfast is offered?

    Breakfast may include continental options, full English/Irish, vegetarian, vegan, buffet style and à la carte, usually served in the restaurant or in the lodge.

  • What restaurants are available at the Delaire Graff estate?

    The establishment has two main restaurants: The Delaire Graff Restaurant and Hōseki, offering fine dining with views of the vineyards.

  • Can meals be taken in the room or on the lodge terrace?

    Yes, room service is offered, allowing meals to be taken in your lodge or on your private terrace, according to dining hours.

  • Does the establishment offer vegetarian or allergen-free options in the restaurant?

    The hotel can generally accommodate vegetarian, vegan, and certain dietary restrictions upon prior request.

Spa & Wellness

  • What types of treatments are offered at the Delaire Graff spa?

    The Delaire Graff spa offers massages, facials, body treatments and wraps, scrubs, steam baths, and complete wellness packages.

  • Does the hotel have a gym or fitness centre?

    A fitness centre is available on-site, with various fitness equipment for hotel guests.

  • Should massages and spa treatments be booked in advance?

    Contact the concierge to confirm the arrangements for the day.

  • Does the spa offer couple massages or in the lodge?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities can be enjoyed at Delaire Graff Lodges & Spa?

    Activities such as hiking, wine tasting on the estate, art discovery, and exploring the surrounding vineyards are possible, sometimes for an additional fee.

  • Can wine tastings be done directly at the Delaire Graff Estate?

    Yes, the property is located in the heart of a renowned wine estate, and Delaire Graff wine tastings are offered on-site.

  • Does the hotel offer guided tours of the vineyard and cellars?

    Contact the concierge to confirm the arrangements for the day.

  • Can excursions to Franschhoek or other nearby wine estates be arranged?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel accept families with children?

    Delaire Graff Lodges & Spa is primarily a luxury retreat for adults, but some lodges may accommodate families, subject to prior confirmation.

  • Are there childcare or babysitting services on site?

    Contact the concierge to confirm the arrangements for the day.

  • Are there specific activities for children on the estate?

    Contact the concierge to confirm the arrangements for the day.

  • Are the private pools of the lodges safe for young children?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Delaire Graff Lodges & Spa?

    No, pets are generally not allowed at Delaire Graff Lodges & Spa, except for special arrangements to be confirmed prior to arrival.

  • Are there specific services or facilities if a pet is exceptionally allowed?

    Contact the concierge to confirm the arrangements for the day.

  • Are assistance dogs allowed in the common areas and restaurants?

    Contact the concierge to confirm the arrangements for the day.

  • Are there areas of the estate that are reserved or prohibited for animals?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the hotel have rooms or lodges suitable for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas (restaurants, spa, pools) wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

  • Does the establishment offer assistance for transfers or support for people with specific needs?

    Contact the concierge to confirm the arrangements for the day.

  • Are there elevators or access ramps in the main areas of the estate?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the average cost of a night at Delaire Graff Lodges & Spa?

    Rates vary depending on the season, type of lodge or villa, and current offers; prices per night are in a high-end luxury range, to be checked for the desired dates.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and booking conditions chosen, with varying deadlines for cancelling without charge.

  • Does the establishment require a deposit or prepayment at the time of booking?

    Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to be paid?

    Yes, local taxes and fees may be added to the room rate, including possible tourist taxes, depending on current regulations.

  • What payment methods are accepted to settle the stay on site?

    Contact the concierge to confirm the terms of the day.

Sustainability

  • Does Delaire Graff Lodges & Spa implement initiatives to reduce water and energy consumption?

    Contact the concierge to confirm the terms of the day.

  • Does the establishment offer eco-friendly or refillable bathroom products?

    Contact the concierge to confirm the terms of the day.

  • Does the estate participate in environmental preservation or local community support programmes?

    Contact the concierge to confirm the terms of the day.

  • Are there options to offset the carbon footprint related to the stay or transfers?

    Contact the concierge to confirm the terms of the day.

The Concierge answers — Delaire Graff Lodges & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Cape Town International Airport and Delaire Graff Lodges & Spa?

    The concierge can organise private transfers by car or SUV between Cape Town Airport and Delaire Graff Lodges & Spa, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver to visit the vineyards around Stellenbosch?

    The concierge can book a private driver for the day to explore Stellenbosch, Franschhoek, and the Wine Route, with a customised itinerary. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange for a luxury car rental delivered directly to the lodge?

    The concierge can assist in organising a luxury car rental delivered directly to the estate, with or without GPS and specific equipment. Contact the concierge to confirm the arrangements for the day.

  • Can one arrive at Delaire Graff Lodges & Spa by helicopter or private plane arranged by the hotel?

    The concierge can arrange a transfer by helicopter or private plane from Cape Town or other regions, subject to availability and weather conditions. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a round-trip evening transfer to a restaurant in Stellenbosch or Franschhoek?

    The concierge can organise transfers for dinner in Stellenbosch or Franschhoek and return in the evening, with timings adjusted to your restaurant reservation. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at The Delaire Graff Restaurant during my stay?

    Reservations are made through the concierge, who can secure a table at The Delaire Graff Restaurant subject to availability and preferred timings. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of a reservation at Hōseki, the Japanese restaurant on the estate?

    The concierge can reserve a table at Hōseki and assist in choosing the best time slot according to your schedule and the sunsets. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private dinner in my lodge with a personalised menu?

    The concierge can organise a private dinner in your lodge or on your terrace with a personalised menu prepared by the chef. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book fine dining restaurants in the surrounding vineyards?

    The concierge can recommend and reserve fine dining restaurants in the Stellenbosch and Franschhoek region, taking into account your dietary restrictions. Contact the concierge to confirm the arrangements for the day.

  • Can a food and wine pairing lunch be organised on the estate through the concierge?

    The concierge can organise a wine tasting lunch and food pairing on the estate or at selected partner locations. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you book treatments at the Delaire Graff spa before my arrival?

    Reservations are made through the concierge, who can schedule your treatments at the Delaire Graff spa according to your arrival and departure times. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to create a wellness programme over several days with the spa?

    The concierge can create a comprehensive wellness programme including massages, facials, and access to the fitness centre over several days. Contact the concierge to confirm the arrangements for the day.

  • Can a massage be arranged directly in the lodge or on the terrace?

    The concierge can book a massage in the lodge or on your private terrace, depending on the weather and the availability of therapists. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a private tour of the Stellenbosch and Franschhoek vineyards with a driver?

    The concierge can arrange a private tour of the Stellenbosch and Franschhoek vineyards with tastings at several iconic estates. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private day trip to Cape Town from the hotel?

    The concierge can book a day trip to Cape Town, including Table Mountain, the Waterfront, and other iconic sites with a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a guided hike around Botmaskop or in the nearby mountains?

    The concierge can suggest guided hiking routes around Botmaskop or in the mountains overlooking the estate. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a romantic setup in the lodge for a marriage proposal?

    The concierge can arrange romantic decorations, champagne, and flower petals in the lodge for a marriage proposal or anniversary. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise a space on the estate for a birthday dinner with dedicated service?

    The concierge can organise a private dinner under the stars with a tasting menu, wine selection, and photographer upon request. Contact the concierge to confirm the arrangements for the day.

  • Can you hire a professional photographer for a photo session on the estate?

    The concierge can book a professional photographer to capture a stay, a marriage proposal, or a wedding anniversary on the estate. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you organise a private shopping session in the fashion and jewellery boutiques on the estate?

    The concierge can arrange a private shopping session in the Delaire Graff boutiques, including the specialised fashion boutique and Graff jewellery. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private tasting of Delaire Graff wines with shipping of bottles abroad?

    The concierge can organise a guided tasting of Delaire Graff wines with a sommelier and arrange for cases to be shipped to your country if possible. Contact the concierge to confirm the details for the day.

  • Can the concierge help me discover the clothing and jewellery collections sold on the estate?

    The concierge can advise on the ready-to-wear and jewellery collections available on-site and plan an appointment outside of opening hours if possible. Contact the concierge to confirm the details for the day.

Family Activities

  • Can you organise child-friendly activities in the vineyards or nearby?

    The concierge can suggest family-friendly activities, such as farm visits, easy walks through the vineyards, or private picnics. Contact the concierge to confirm the details for the day.

  • Is it possible to arrange a babysitting service during dinner or an excursion?

    The concierge can assist in booking a licensed babysitting service for the evening or day, depending on the age of the children. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Can you design a customised programme combining wine, art, and wellness over several days?

    The concierge can create a tailored itinerary combining tastings, contemporary art from the estate, and wellness experiences, depending on the length of your stay. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits