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5★ · Îles Turques-et-Caïques

COMO Turks Caicos

Îles Turques-et-Caïques

4.54.5/5185 reviews · Google rating

Hotel 5-star in Turks and Caicos, in the heart of Turks and Caicos, featuring direct beach access, water activities and spa treatments.

Where is COMO Turks Caicos and how do you get there?

COMO Turks Caicos is on the island of Providenciales, in the Turks and Caicos Islands.

The simplest route is to arrive in Providenciales, then arrange the final transfer to the hotel around your arrival time.

When is the best time to stay at COMO Turks Caicos?

The hotel is especially well suited to a beach-and-wellbeing stay, with direct sea access and a slower pace.

The best time therefore depends mainly on your dates, the weather you prefer and the kind of stay you want.

What can you do at COMO Turks Caicos?

A stay here naturally balances direct beach access, water activities and unhurried downtime.

The spa is a key part of the experience, with treatments that suit a restorative, wellbeing-focused stay.

A word from the Concierge

COMO Turks Caicos through the Concierge's eyes

COMO Turks Caicos is located on Providenciales Island, in the heart of Turks and Caicos. This five-star hotel provides an idyllic setting for travelers seeking relaxation. The establishment stands out for its serene atmosphere and personalized service, making it ideal for a restful vacation. Guests particularly appreciate the direct beach access and high-quality facilities.

What sets this hotel apart is its commitment to wellness and quality of life. The overall atmosphere is peaceful, promoting relaxation and disconnection. Common areas are thoughtfully designed to create a harmonious experience. Guests can enjoy various water activities and spa treatments, enhancing their sense of well-being.

Before you go, know that the hotel is well-suited for couples, solo travelers, and families. The best time to visit is during the dry season, from December to April. Access to the hotel is easy from Providenciales International Airport, which is nearby.

_My tip from the Concierge:_ consider booking your activities in advance, especially during peak season, to secure your spot.

Why choose COMO Turks Caicos?

COMO Turks Caicos is an exceptional address in Îles Turques-et-Caïques, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the sea

    Beginning the day in the still-gentle light of Providenciales is one of the stay’s simplest and most satisfying pleasures. A leisurely breakfast, close to the breeze and the view, immediately sets the tone: that of a holiday in which one genuinely slows down. Ideal for couples as well as solo travellers.

    IncontournableIncluded in your stay
  • Signature spa treatment

    After the journey, or following hours spent between sun, salt and swimming, a spa treatment restores an immediate sense of balance. The experience is especially meaningful in such a calm environment, where wellbeing forms an integral part of the stay. Best scheduled early on to establish the right rhythm.

    Bien-êtreReservation required
  • Morning of water activities

    Direct beach access naturally encourages guests to enjoy the sea early in the day, when the light is clear and the heat still moderate. Depending on one’s mood, the morning may be active or simply immersive. It is one of the most natural ways to connect with the archipelago.

    À réserver tôtReservation required
  • An afternoon of disconnection between beach and rest

    An experience does not always need a programme to become memorable. At COMO Turks Caicos, much of the pleasure lies in the rare possibility of letting the afternoon unfold freely: returning from the beach, reading in the shade, retreating to the room, extending a quiet pause. A form of silent luxury, and a precious one.

    Included in your stay
  • Personalised wellbeing routine

    For travellers who see their stay as a genuine period of reset, days can be shaped around treatment, rest and gentle activity. This approach particularly suits those wishing to sleep better, release everyday tension and recover a more breathable rhythm in a soothing island setting.

    Séjour régénérantReservation required
  • Sunset on the beach

    Late afternoon is often one of Providenciales’ finest moments. As the heat eases and the beach regains a sense of calm, a short walk by the water is sometimes enough to understand the value of a hotel that opens directly onto the shore. A simple experience, yet one deeply tied to the spirit of the place.

    Moment signatureIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Wi-Fi

Complimentary Wi-Fi in all rooms.

Guest reviews

4.5 / 5 · 185 reviews

5/5Guillermo

This is our fourth stay at Parrot Cay. We love the resort. Everything is always amazing, my only complaint is that maybe the rooms need a little updating but honestly it’s really irrelevant because it’s such an amazing…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at COMO Turks Caicos?

    Check-in generally starts at 16:00 and check-out is requested before 12:00 for stays at COMO Parrot Cay.

  • Can I do an early check-in?

    Early check-in may be possible depending on the arrival time and room availability; a prior request is recommended.

  • Does the hotel offer late check-out?

    Late check-out may sometimes be granted, usually for an additional fee depending on the resort's occupancy; the request is made on-site.

  • Are airport transfers offered?

    Airport transfers are offered, including a car ride to the marina followed by a boat crossing to the island, organised by the hotel.

  • What are the check-in procedures to be expected before arriving on the private island?

    Contact the concierge to confirm the arrangements for the day.

Location & Access

  • What is the distance between the hotel and the airport?

    After landing at Providenciales (PLS), it takes approximately 15 minutes by car to Leeward Marina and then 35 minutes by boat to the island, making it nearly 50 minutes of transfer.

  • Where exactly is COMO Turks Caicos located?

    The resort is located on the private island of Parrot Cay, in the archipelago of the Turks and Caicos Islands, north of Providenciales.

  • How do you reach the hotel from Providenciales?

    The property is accessible only by boat from Leeward Marina on the island of Providenciales; there is no direct road access.

  • Can the hotel assist in organising transfers from islands other than Providenciales?

    Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What types of accommodation are available at COMO Turks Caicos?

    The resort offers rooms, suites, and villas, some with private pools, as well as residences, for a total of approximately 60 to 75 units according to sources.

  • Does the hotel have a pool?

    Yes, the hotel has a main outdoor pool and many villas with private pools.

  • What amenities are found in the rooms and villas?

    The accommodations are equipped with air conditioning, private bathroom, premium bedding, and for some categories, private pool and dedicated butler.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, including in the rooms and common areas.

  • Does the hotel offer a butler service in the villa?

    A private butler service is offered for villas with two bedrooms or more, to assist with meals, luggage, and special requests.

Included Services

  • Does the hotel have parking?

    Contact the concierge to confirm the arrangements for the day.

  • What services are included in the room rate?

    Wi-Fi, beach access, fitness centre, and some concierge services are generally included in the stay.

  • Is room service available 24/7?

    Room service is available, with room service generally offered from 7:00 AM to 10:30 PM according to the information provided.

  • Does the hotel offer a laundry service?

    A laundry and dry cleaning service is offered, along with a manager available 24/7 and travel and tour assistance.

  • Is an internal shuttle service offered for getting around the island?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • How many restaurants are on-site and what type of cuisine is served?

    Two main restaurants, Terrace and Lotus, serve international, Asian, and Mediterranean cuisine; a bar is also available.

  • What type of breakfast is offered?

    A à la carte continental and international breakfast is generally offered, with COMO Shambhala healthy options and hot and cold choices.

  • Does the hotel offer healthy or vegetarian dining options?

    The COMO Shambhala menu features healthy cuisine, rich in vitamins and minerals, with raw dishes and selections primarily vegetarian.

  • Can the hotel accommodate food allergies and special diets?

    Options can be arranged for specific diets; it is advisable to inform about allergies and dietary requirements before arrival.

Spa & Wellness

  • What type of spa is offered at COMO Turks Caicos?

    The COMO Shambhala Retreat is the hotel's spa, offering massages, body treatments, holistic therapies, and wellness programmes.

  • Are there comprehensive wellness programmes available over several days?

    The spa offers COMO Shambhala programmes with healthy cuisine, yoga, and holistic treatments for a comprehensive approach to wellness.

  • Is there a gym or fitness centre in the hotel?

    A fitness centre is available, with a gym and sometimes fitness or yoga classes depending on the schedule.

  • Are group yoga or fitness classes included in the stay?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are available within the resort?

    Activities related to the beach, pool, spa, and sea excursions are offered, including snorkeling, diving, and boat trips with external partners.

  • Can guests enjoy nature walks or the beach directly from the hotel?

    The resort is located on a private island of approximately 400 to 1000 acres with a long stretch of white sand beach and numerous walking opportunities.

  • Are there indoor leisure spaces such as a games room or library?

    A games centre, library, and beach activities may be offered for leisure, depending on the season and schedule.

Family & Kids

  • Is the hotel suitable for families with children?

    Babysitting services are offered, and children under 12 can stay for free when sharing a room with their parents.

  • What is the hotel's policy for children regarding rates?

    Children under 12 can stay for free with their parents, according to the hotel's child policy.

  • Are there family accommodations with multiple bedrooms?

    Villas with multiple bedrooms and private pools can comfortably accommodate families, with butler services available for some units.

  • Does the hotel offer an activities programme or a club dedicated to children?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at COMO Turks Caicos?

    Contact the concierge to confirm the policies for the day.

  • Does the hotel offer specific services for pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are additional fees applied for pets, if accepted?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the hotel have rooms adapted for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the hotel wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

  • Are there specific facilities for visually or hearing impaired individuals?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted by the hotel?

    Payment methods generally include international credit cards and payment on site; conditions may apply for security deposits.

  • Does the hotel close at certain times of the year?

    A seasonal closure is indicated each year, generally from 26 August to 31 October; dates may vary depending on the seasons.

Sustainability

  • Does the hotel undertake specific actions regarding sustainable development?

    Contact the concierge to confirm the arrangements for the day.

  • Are there initiatives to reduce plastic and waste consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Does the establishment support projects for the preservation of local wildlife and flora?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement water and energy conservation practices in the rooms?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — COMO Turks Caicos

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange my complete transfer from PLS airport to COMO Turks Caicos?

    The concierge can organise private transfers from Providenciales airport to Leeward Marina and then the boat crossing to COMO Parrot Cay, with personalised welcome upon arrival.

  • Is it possible to book a private boat to reach the island outside of standard hours?

    The concierge can book a private boat or adjust the shuttle boat schedule according to late or very early arrivals, subject to availability.

  • Can you arrange for a driver in Providenciales before my boarding for Parrot Cay?

    The concierge can organise car transfers with a driver in Providenciales before or after your stay on the island, for example to other hotels or downtown.

  • Can the concierge arrange transfers to other islands in the Turks & Caicos?

    The concierge can coordinate inter-island transfers by boat or light aircraft to combine COMO Parrot Cay with other islands in the archipelago, depending on available local operators.

  • Can you manage the timing of my return transfer to coincide with my international flight?

    It is recommended to contact the concierge to arrange return transfers to PLS airport with schedules tailored to your flight, in order to optimise connections.

Restaurant Reservations

  • Can you reserve a table in the hotel restaurants for the duration of my stay?

    Reservations are made through the concierge, who can guarantee a table at the Lotus and Terrace restaurants and arrange private dinners on the beach or in the villa.

  • Is it possible to organise a private dinner on the beach for a special occasion?

    The concierge can organise private romantic dinners on the beach, with a personalised menu, decoration, and timings tailored to your wishes.

  • Can you inform the restaurants of my allergies and specific dietary requirements?

    The concierge can inform the chefs of your dietary restrictions and coordinate suitable menus, including COMO Shambhala healthy options or vegetarian choices.

  • Can you bring in a private chef to prepare dinner in my villa?

    Reservations are made through the concierge, who can arrange for a private chef to cook in your villa, subject to availability and villa category.

Spa Bookings

  • Can you book my spa and massage sessions in advance?

    The concierge can book treatments at COMO Shambhala Retreat, such as massages, body treatments, and yoga, based on your preferred timings and available therapists.

  • Can the concierge create a customised wellness programme during my stay?

    It is recommended to contact the concierge to organise a multi-day wellness programme with treatments, yoga, and personalised COMO Shambhala menus.

  • Is it possible to book private yoga or meditation sessions?

    The concierge can arrange private yoga or meditation sessions, either individually or in small groups, at the spa or in your villa, depending on the availability of practitioners.

Excursions & Cultural Visits

  • Can you organise boat trips and snorkelling outings from the hotel?

    The concierge can book boat trips to other islands, snorkelling, diving, and excursions in the Turks & Caicos archipelago with selected operators.

  • Can the concierge arrange a guided tour of Providenciales during my stay?

    The concierge can organise guided tours of Providenciales, including the main sites, beaches, and points of interest, with an English or French-speaking local guide, subject to availability.

  • Can you book a deep-sea fishing trip with a local guide?

    It is recommended to go through the concierge to organise deep-sea fishing trips or bonefish fishing with experienced local skippers.

Special Occasions

  • Is it possible to organise a wedding or vow renewal ceremony at COMO Turks Caicos?

    The concierge can coordinate the organisation of an intimate wedding or vow renewal on the island, including ceremony, decor, catering, and photography according to your wishes.

  • Can you arrange a romantic decoration of my villa for a marriage proposal?

    The concierge can prepare romantic surprises in the villa, with decoration, champagne, flowers, and pastries, for anniversaries or marriage proposals.

  • Can you organise a private birthday party at the hotel?

    It is recommended to contact the concierge to organise a birthday celebration, including a personalised cake, entertainment, and partial privatisation of a space.

Shopping & Luxury Services

  • Can the concierge arrange a private shopping session at COMO La Boutique?

    The concierge can offer a stylist service and arrange personalised shopping at COMO La Boutique or in Providenciales, with a selection of items prepared in advance.

  • Can you book a professional photographer for a photo shoot on the island?

    The concierge can assist in organising professional photo shoots on the beach or in the villa with a local photographer, for memories or special events.

  • Can you arrange a quick laundry and dry cleaning service for my clothes?

    It is recommended to contact the concierge to organise express laundry or special dry cleaning services for evening wear or delicate garments.

Family Activities

  • Can you suggest an activity programme for a family with young children?

    The concierge can organise activities suitable for children, such as beach games, nature walks, and family boat outings, depending on the age of the participants.

  • Is it possible to book a babysitter during dinner or spa treatments?

    Reservations are made through the concierge, who can arrange a babysitting service in the evening or during the day, with qualified staff, subject to availability.

Personalized Experiences

  • Can you create a personalised itinerary combining spa, beach, and excursions?

    The concierge can design a customised stay including wellness, water activities, private dining, and relaxation time, based on your interests.

  • Can you arrange personalised fitness coaching sessions during my stay?

    It is recommended to contact the concierge to organise a fitness session or private sports coaching in the gym or outdoors, with a dedicated coach.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits