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5★ · Arequipa

Hôtel CIRQA

C. Sucre 104, Arequipa 04001, Pérou, Arequipa

4.74.7/5310 reviews · Google rating
  • Relais & Châteaux property in Arequipa
  • Set in one of Arequipa’s historic quarters
  • Local architecture rooted in Peruvian heritage
  • Interiors shaped by Peruvian culture

Hotel 5-star in Arequipa, in the heart of Arequipa, featuring Relais & Châteaux status, local architecture and Peruvian interior design.

What is Hotel CIRQA in Arequipa?

CIRQA is a five-star hotel in Arequipa, set in a historic quarter. It is part of the Relais & Châteaux collection.

Its identity combines local architecture, Peruvian-inspired interiors and contemporary comfort. The atmosphere focuses on calm, culture and attentive service.

Does Hotel CIRQA have a restaurant on site?

Yes. The hotel offers a fine-dining restaurant, breakfast service and a bar.

You can also book an à la carte table on site. The concierge can guide you according to the time of day or what you feel like eating.

What can you visit on foot from Hotel CIRQA in Arequipa?

Several sights are easy to reach on foot. Plaza de Armas and Museo Santuarios Andinos are about two minutes away.

Santa Catalina Convent is around a four-minute walk away. The concierge can also suggest a route through the historic centre.

A word from the Concierge

Hôtel CIRQA through the Concierge's eyes

Hôtel CIRQA is located in Arequipa, Peru, in a historically rich neighborhood. This 5★ hotel is part of the Relais & Châteaux properties, offering a unique experience for travelers. The local architecture and interior design reflect Peruvian culture, creating a warm and welcoming atmosphere. Guests appreciate the blend of tradition and modern comfort, ideal for a memorable stay.

What sets Hôtel CIRQA apart is its commitment to authenticity and service. As a Relais & Châteaux property, it positions itself as a preferred destination for food and culture enthusiasts. The overall atmosphere is refined yet accessible, allowing travelers to feel at home. Common areas are designed to encourage conviviality and interaction among guests.

Before you go, know that the hotel suits both couples and solo travelers. Families will also appreciate the warm welcome. The best time to visit Arequipa is between May and September when the weather is drier. Be sure to book in advance, especially during the high tourist season.

_My tip from the Concierge: consider exploring the hotel's surroundings to discover local cuisine; restaurants often fill up by dinner time._

Why choose Hôtel CIRQA?

Hôtel CIRQA is an exceptional address in Arequipa, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Relais & Châteaux property in Arequipa
  • Set in one of Arequipa’s historic quarters
  • Local architecture rooted in Peruvian heritage
  • Interiors shaped by Peruvian culture
  • A blend of tradition and modern comfort

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • restaurant A la carte

    Restaurant

  • Cirqa - Relais & Chateaux

    Restaurant

    Highlights

    • international
    • Discover all the flavours of Arequipa in the à la carte restaurant, where you can taste international delicacies.
    Practical information

    The concierge’s wordIf you want to taste Arequipa’s flavors without leaving the hotel, book Cirqa for a well-chosen international à la carte table.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 11:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: C. Sucre 104, Arequipa 04001, Pérou

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 310 reviews

5/5Margaret Cotton

An absolute treat in the centre of a very busy city. The room was spotless with thoughtful extras, the service and food were impeccable. We loved sitting by the fire at the end of the day. Would definitely recommend…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Plaza de Armas ArequipaHistoric landmark

    176 m · 2 min walk

    Historical site a two-minute walk away, known for its colonial architecture and vibrant atmosphere.

    Practical information

    The concierge’s wordA 2-minute walk away, Plaza de Armas is an ideal pause to soak up Arequipa’s lively atmosphere and admire its colonial architecture.

  • Museo Santuarios AndinosMuseum

    190 m · 2 min walk

    Museum two minutes' walk away, showcasing the history and culture of the Andes.

    Practical information

    The concierge’s wordA 2-minute walk away, this museum offers an ideal cultural pause to better grasp Andean history and culture between outings.

  • Couvent Santa CatalinaMuseum

    328 m · 4 min walk

    Museum four minutes' walk away, showcasing the history and architecture of the Santa Catalina convent.

    Practical information

    The concierge’s wordA 4-minute walk away, Santa Catalina Convent offers a calm break to explore the site’s history and architecture without straying far from the hotel.

  • Centro Cultural Peruano Norteamericano, ArequipaTourist attraction

    615 m · 7 min walk

    Cultural center a seven-minute walk away, dedicated to promoting Peruvian and North American culture.

    Practical information

    The concierge’s wordA 7-minute walk away, this cultural center makes a calm break to explore exchanges between Peruvian and North American cultures.

  • Puente GrauTourist attraction

    627 m · 8 min walk

    Bridge an eight-minute walk away, providing views of the Chili River and the surrounding landscape.

    Practical information

    The concierge’s wordAn 8-minute walk away, Puente Grau makes a lovely breather to get some fresh air and take in the Chili River and surrounding scenery.

  • Mundo AlpacaTourist attraction

    691 m · 8 min walk

    Mundo Alpaca, a tourist attraction an eight-minute walk away, dedicated to the culture and breeding of alpacas.

    Practical information

    The concierge’s wordFor a gentle break 8 minutes on foot away, head to Mundo Alpaca if local culture and alpaca breeding spark your curiosity.

  • Yanahuara city sightObservation deck

    1.3 km · 15 min walk

    Scenic viewpoint 1.3 kilometers away, providing a nice view of the city of Arequipa and its surroundings.

    Practical information

    The concierge’s wordFor a peaceful break with lovely views over Arequipa and its surroundings, head to Yanahuara city sight at the end of the day.

  • Carmen Alto viewpointObservation deck

    3.2 km · 5 min by car

    Observation deck located 3.2 km away, providing a panoramic view of the city of Arequipa and its surroundings.

    Practical information

    The concierge’s wordFor a peaceful break with panoramic views over Arequipa and its surroundings, head to Carmen Alto viewpoint toward the end of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Duhamel ParkPark

    553 m · 7 min walk

    Park a seven-minute walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 7-minute walk away, Duhamel Park is a pleasant green break to catch your breath or enjoy a bit of nature during the day.

  • Plaza EspañaPark

    784 m · 9 min walk

    Park a nine-minute walk away, providing a green space to relax and enjoy the urban environment.

    Practical information

    The concierge’s wordFor a green break during the day, head to Plaza España, a 9-minute walk away, ideal for unwinding quietly while enjoying the urban atmosphere.

  • Airplane ParkPark

    1.0 km · 12 min walk

    Park in Arequipa, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break, head to Airplane Park when you’re craving greenery and a simple moment to unwind.

  • Selva Alegre ParkPark

    1.1 km · 13 min walk

    Park in Arequipa, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Arequipa, Selva Alegre Park is well suited to a quiet moment to unwind and enjoy nature.

  • Plaza de YanahuaraPark

    1.3 km · 16 min walk

    Park in Yanahuara, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break, head to Plaza de Yanahuara: a green spot that’s perfect for unwinding and enjoying nature.

  • Mayta Cápac ParkPark

    1.8 km · 3 min by car

    Park in Arequipa, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Arequipa, Mayta Cápac Park is well suited to a quiet moment to unwind and enjoy nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel CIRQA?

    Check-in is generally possible from 2:00 PM and check-out until noon, subject to the booking conditions and availability indicated at the time of confirmation.

  • Can I check in early?

    Early check-in may be granted depending on the day's occupancy and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Hôtel CIRQA?

    A late check-out service may be offered depending on availability, sometimes with an additional charge, to be confirmed at the time of your stay with the reception.

Location & Access

  • Where is Hôtel CIRQA located exactly in Arequipa?

    The hotel is located in the historic centre of Arequipa, about a block from the Plaza de Armas, making it easy to explore the city on foot.

  • What is the distance between the hotel and the airport?

    The distance between Rodríguez Ballón International Airport and the hotel is approximately 8 to 9 km, or about 20 to 30 minutes by car depending on traffic.

  • Are airport transfers offered?

    Airport transfers are possible via taxis or private services arranged by the hotel, upon prior request and at an additional cost.

  • What makes the location of Hôtel CIRQA exceptional in Arequipa?

    Hôtel CIRQA is set in a former monastic complex from the 16th century, in the heart of the UNESCO World Heritage-listed historic centre, making it a prime starting point for discovering Arequipa.

  • How to safely reach Hôtel CIRQA from Arequipa airport?

    It is generally recommended to use official taxis or arranged transfers. Please contact the concierge to confirm the arrangements for the day.

  • Is it safe to travel to Peru and stay in Arequipa currently?

    According to official advice and the local situation, travelling to Peru requires adhering to usual safety precautions, particularly in large cities and tourist areas. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does Hôtel CIRQA have and what is their style?

    The hotel has approximately 11 rooms and suites, designed in a contemporary and minimalist style, featuring sillar stone walls and historic vaults.

  • What amenities can be found in the rooms of Hôtel CIRQA?

    The rooms generally offer air conditioning, a Smart TV with channels and streaming services, a wireless speaker, a minibar with snacks and drinks, as well as organic toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and is generally free in the rooms and common areas for guests.

  • Are there rooms with a terrace or private patio at Hôtel CIRQA?

    Some rooms have private patios or terraces and vaulted ceilings, but this configuration varies according to the reserved category.

  • Does the hotel have non-smoking rooms or a non-smoking policy?

    Non-smoking rooms are offered at the hotel, with the property applying a non-smoking policy in the rooms and indoor areas.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet or à la carte, with continental and local options, including fresh products and regional specialities.

  • What type of cuisine is served at the restaurant of Hôtel CIRQA?

    The main restaurant, Le Salón, and its terrace serve contemporary Peruvian cuisine inspired by local traditions for breakfast, lunch, and dinner.

  • Is breakfast included in the room rate at Hôtel CIRQA?

    Breakfast is usually included in certain rates but may be charged separately depending on the type of offer chosen at the time of booking.

  • Does the hotel offer a bar or rooftop for drinks in the evening?

    A bar or lounge area is available, particularly on the rooftop terrace, to enjoy cocktails, wines, and drinks with a view of the surrounding volcanoes.

  • Can we order a meal or breakfast via room service at Hôtel CIRQA?

    Room service is available and allows you to enjoy the restaurant's cuisine in the privacy of your room, according to hours set by the hotel.

Included Services

  • Does the hotel have parking?

    The hotel has parking. Please contact the concierge to confirm the arrangements for the day.

  • What hotel services are included during the stay at CIRQA?

    The services generally offered include concierge service, daily housekeeping, reception, laundry, and sometimes a daily welcome reception.

  • Which services are included in the rate and which are paid at the CIRQA hotel?

    Wi-Fi, certain welcome drinks, and snacks in the room are usually included, while transfers, excursions, treatments, and certain drinks are paid.

  • Does the CIRQA hotel offer a concierge service to organise activities and transfers?

    A concierge service can assist in organising excursions, transfers, restaurants, and activities to personalise your stay in Arequipa.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has a small heated plunge pool or jacuzzi in the patio, accessible during the day, but does not have a large swimming pool.

  • Is there a spa or massage services available at the CIRQA hotel?

    The spa consists of a vaulted room where massages and treatments are offered on request, provided by external therapists, with prior booking recommended.

  • Does the hotel have a jacuzzi or outdoor hot tub?

    A jacuzzi or small heated pool is accessible near the patio, generally between sunrise and sunset, for relaxation after visits.

  • Should wellness treatments be booked in advance at the CIRQA hotel?

    Treatments can be organised according to your schedule, but it is advisable to book in advance, especially during the tourist high season in Arequipa.

Activities & Leisure

  • What leisure facilities are available at the CIRQA hotel?

    The hotel offers a central patio, a rooftop with views of the volcanoes, a small heated pool, and a spa area, but few sports or leisure facilities on site.

  • What activities can be done in the immediate vicinity of the CIRQA hotel?

    The location in the heart of the historic centre allows easy access on foot to the main cultural sites, restaurants, monasteries, and museums of Arequipa.

  • Can the hotel help organise excursions to the Colca Canyon or in the region?

    Excursions to the Colca Canyon, the surrounding volcanoes, or guided tours of Arequipa can be organised through the hotel or partner agencies.

  • What makes Arequipa, Peru, so special for a stay at Hôtel CIRQA?

    Arequipa is appreciated for its white sillar stone architecture, its gastronomy, its volcanoes, and its classified historic centre, making it a highly valued stop for travellers.

  • What are the reviews about Arequipa and a stay at Hôtel CIRQA?

    Online reviews highlight the high quality of service, the charm of the historic building, the gastronomy, and the central location, making CIRQA one of the highest-rated luxury hotels in Arequipa.

Family & Kids

  • Is Hôtel CIRQA suitable for a stay with children?

    The property is not specifically positioned as a family hotel with a kids' club, but families are generally accepted, subject to booking conditions.

  • Can we request a baby cot or crib at Hôtel CIRQA?

    Baby cots or cribs can be provided for young children in certain room categories, upon request and subject to availability.

  • Can children stay for free in their parents' room at CIRQA?

    It is advisable to check directly with the hotel regarding the pricing and capacity policies for children sharing their parents' room, which may vary by age and season.

Pets

  • Are pets allowed at Hôtel CIRQA?

    Pets are generally not accepted in the establishment, unless explicitly stated otherwise at the time of booking.

  • Does the hotel offer dedicated services such as pet beds or bowls?

    No specific services for pets are provided, as the hotel focuses on a high-end leisure clientele without animal accompaniment.

  • Are there size or breed restrictions for pets at Hôtel CIRQA?

    Due to the historic nature of the building and its facilities, the establishment is generally not suitable for accommodating large animals.

Accessibility

  • Is Hôtel CIRQA suitable for people with reduced mobility?

    The hotel is set in a historic building with courtyards and stairs; some areas may be less accessible. It is strongly recommended to specify your needs before booking.

  • Are there rooms specifically equipped for wheelchairs at Hôtel CIRQA?

    Rooms are on the ground floor or at street level, but access may involve thresholds or steps. Contact the concierge to confirm the arrangements for the day.

  • Is the area around Hôtel CIRQA easily navigable for people with walking difficulties?

    The location, one block from the Plaza de Armas, helps limit travel, but the cobblestones and old sidewalks may be challenging for some travellers.

Billing & Policies

  • What payment methods are accepted at Hôtel CIRQA?

    Credit cards are accepted for payment of accommodation and services on site. Payment conditions may vary depending on the booking channel.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the chosen rate, with more or less flexible conditions. The exact details are provided at the time of booking on official channels.

  • Are there any tourist taxes to pay?

    In Peru, a tax may be applied to local residents or certain types of guests, while foreign tourists may be exempt under conditions of presenting documents.

  • Is a security deposit required upon arrival at Hôtel CIRQA?

    A security deposit or a pre-authorisation on a credit card may be requested upon arrival to cover extras, according to the hotel's internal procedures.

Sustainability

  • Does Hôtel CIRQA follow a sustainable or responsible development approach?

    Hôtel CIRQA is a member of Relais & Châteaux and generally adheres to a heritage preservation approach by renovating a historic building rather than constructing a new one.

  • How does the historic architecture of Hôtel CIRQA contribute to a more sustainable approach?

    The rehabilitation of the 16th-century monastery prioritises the conservation of existing materials and the discreet integration of modern technologies, thus limiting the environmental footprint of the structure.

  • Does Hôtel CIRQA favour local and seasonal products in its dining?

    The kitchen supplies generally highlight local and seasonal products, which supports the regional economy and reduces transportation distances.

The Concierge answers — Hôtel CIRQA

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Arequipa airport and Hôtel CIRQA, day or night?

    The concierge can organise a private transfer by car or van between Rodríguez Ballón International Airport and the hotel, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver to visit Arequipa and its surroundings from the hotel?

    The concierge can book a private driver for a full day or half day to explore the main sites of Arequipa and the surrounding valley, with an itinerary tailored to your interests.

  • Can the concierge take care of transport between Arequipa, Cusco and Lake Titicaca with a door-to-door service?

    The concierge can advise on bus or flight options and arrange a door-to-door transfer between CIRQA and Cusco or Lake Titicaca with a private vehicle and scenic stops.

  • Can you book reliable taxis for my evening outings from Hôtel CIRQA?

    The concierge can order trusted taxis or local ride-hailing services, check the rates, and indicate the safest areas for your travels around the city.

  • Can you help me book a night bus from Arequipa to another city in Peru?

    The concierge can assist with booking long-distance bus tickets and arrange the transfer from the hotel to the Arequipa bus station.

Restaurant Reservations

  • Can you book a fine dining restaurant in Arequipa with a view of the city or the volcanoes?

    The concierge can recommend and reserve tables at the best fine dining establishments in Arequipa, including restaurants with views of the volcanoes or contemporary Peruvian cuisine.

  • Can you advise and book a typical picantería near the hotel?

    The concierge can suggest selected traditional picanterías and handle the reservation according to your preferred timings and budget.

  • Is it possible to organise a private romantic dinner inside Hôtel CIRQA?

    The concierge can arrange a romantic dinner with a special menu on the terrace or in the hotel restaurant, depending on availability and the weather.

  • Can you help me book luxury restaurants in Lima or Cusco for the rest of my trip?

    The concierge can book dining experiences in Lima or Cusco and coordinate your transfers and timings based on your flights or travel plans.

Spa Bookings

  • Can you organise a relaxing massage directly in the spa area of Hôtel CIRQA?

    The concierge can schedule massages and treatments in the hotel’s spa room with external therapists, subject to availability.

  • Is it possible to book a wellness treatment at an external spa through the hotel concierge?

    The concierge can recommend partner spas in Arequipa and book specific treatments such as Andean massages, facials, or wellness rituals.

  • Can you schedule a spa treatment for the day of my arrival to alleviate jet lag?

    The concierge can suggest timings that accommodate jet lag and schedule a treatment upon your arrival, subject to the availability of therapists.

Excursions & Cultural Visits

  • Can you book a private guided tour of the historic centre and the Santa Catalina Monastery?

    The concierge can arrange private guided tours of the historic centre of Arequipa, including the Santa Catalina Monastery and key colonial sites.

  • Is it possible to book a trip to the Colca Canyon departing from Hôtel CIRQA?

    The concierge can coordinate a day or two-day excursion to the Colca Canyon with a guide, private or shared transport, and various levels of comfort.

  • Can you find a French-speaking guide for an in-depth tour of Arequipa?

    The concierge can engage French or English-speaking guides who specialise in tailored cultural or architectural tours in Arequipa.

  • Can you organise a customised discovery of what makes Arequipa so special?

    The concierge can suggest customised itineraries highlighting what makes Arequipa special: sillar architecture, volcanoes, gastronomy, and local crafts.

Special Occasions

  • Can you organise a birthday surprise in the room during my stay at Hôtel CIRQA?

    The concierge can prepare a romantic room decoration, a bottle of wine or champagne, and a small cake, in coordination with the hotel team.

  • Is it possible to organise a personalised marriage proposal at the hotel or on a rooftop in Arequipa?

    The concierge can assist in staging a marriage proposal with a location, photographer, and special dinner, according to your wishes and budget.

  • Can you arrange for musicians or a photographer for a private celebration?

    The concierge can coordinate special services such as musicians, flowers, a photographer, or videographer to mark a special event.

Shopping & Luxury Services

  • Can you recommend the best luxury alpaca shops near the hotel?

    The concierge can recommend high-end shops for alpaca and baby alpaca clothing and arrange a quick transfer for your shopping.

  • Is it possible to organise a shopping tour focused on Arequipa's handicrafts?

    The concierge can suggest quality local artisan workshops and galleries, select reliable addresses, and plan a shopping circuit.

Family Activities

  • Can you recommend activities suitable for families with children in Arequipa?

    The concierge can propose activities suitable for children, such as fun tours of the historic centre, cooking workshops, or easy nature outings.

  • Can you book a guide experienced in accompanying families for tours?

    The concierge can arrange a guide accustomed to travelling with families to adapt the pace, content, and breaks during the tours.

Personalized Experiences

  • Is it possible to create a customised gastronomic experience around Arequipa's cuisine?

    The concierge can create a tailored experience combining pisco tasting, regional cuisine, and the discovery of hidden gems in the city.

  • Can you help me plan safe excursions departing from Arequipa based on the current situation in Peru?

    The concierge can adapt your activities based on altitude, your physical condition, and the local security situation in Peru during your travel dates.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits