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5★ · Walland

Hôtel Blackberry Mountain

1507 E Millers Cove Rd, Walland, TN 37886, États-Unis, Walland

4.84.8/576 reviews · Google rating
  • Relais & Châteaux property
  • Natural setting in Walland
  • Modern comfort with rustic character
  • Well-being focused stay

Hotel 5-star in Walland, United States, in the heart of Walland, featuring Relais & Châteaux status, natural setting and wellness focus.

Is Blackberry Mountain an all-inclusive resort?

The stay is not presented here as a classic all-inclusive format.

Dining and certain experiences may be added depending on the stay you choose. The Concierge can confirm exactly what is included for your dates.

How expensive is a stay at Blackberry Mountain?

Rates vary with the season, accommodation category and length of stay.

For an accurate budget, it is best to check your exact dates and what is included with the Concierge.

Does Blackberry Mountain have good dining options on site?

Yes. The hotel has two restaurants: Firetower and Three Sisters.

Firetower showcases Chef Josh Feathers’ cooking. Three Sisters features Cassidee Dabney’s approach, linking fine dining with regional heritage.

A word from the Concierge

Hôtel Blackberry Mountain through the Concierge's eyes

Hôtel Blackberry Mountain is located in Walland, United States, surrounded by enchanting natural landscapes. This Relais & Châteaux property provides a unique experience for travelers seeking tranquility. The hotel blends seamlessly with its surroundings, offering a warm and welcoming atmosphere. Guests appreciate the mix of modern comfort and rustic charm, perfect for rejuvenation. What sets this hotel apart is its commitment to hospitality and wellness. As a member of Relais & Châteaux, the establishment emphasizes personalized services and meticulous attention to detail. The overall atmosphere invites relaxation and exploration of the surrounding nature. Guests can expect an authentic experience where every moment is thoughtfully curated. Before you go, know that the hotel caters to various types of stays. Whether you are a couple, on a business trip, or with family, the peaceful ambiance encourages rest. The seasons offer diverse landscapes, making each visit unique. Be sure to check the availability of activities offered on-site to enhance your stay. _My tip from the Concierge:_ consider booking your activities in advance to fully enjoy the experience offered by the hotel.

Why choose Hôtel Blackberry Mountain?

Hôtel Blackberry Mountain is an exceptional address in Walland, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Relais & Châteaux property
  • Natural setting in Walland
  • Modern comfort with rustic character
  • Well-being focused stay
  • Setting suited to switching off

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Fitness centre
  • Yoga classes

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast Facing Nature

    Beginning the day in quiet, with morning light and the landscape close at hand, is one of the most rewarding pleasures of a stay at Blackberry Mountain. This experience is less about spectacle than about rhythm: an unhurried start, attentive service and the rare feeling of taking breakfast in direct continuity with the surrounding natural setting.

    À vivre au lever du jourIncluded in your stay
  • Personalised Wellbeing Routine

    For travellers who want restoration to sit at the centre of the stay, a wellbeing routine shaped around personal rhythm, energy and preferences gives the experience real coherence. The aim is not to over-schedule, but to combine rest, gentle movement, possible treatments and recovery in a setting especially suited to switching off.

    Signature bien-êtreReservation required
  • Contemplative Walk Through the Estate

    Blackberry Mountain naturally lends itself to a slower discovery of the site. A contemplative walk, whether independent or guided depending on availability, allows guests to enter the spirit of the place: observing the contours of the land, noticing changes in light, understanding how architecture speaks to the landscape and recovering a simpler relationship with time.

    Included in your stay
  • Mountain Dining Evening

    As evening falls, dining takes on a particular depth in a nature-led hotel. This experience treats dinner as the day’s point of arrival: calm after activity, measured service, cuisine in keeping with the spirit of the house and the feeling of inhabiting a suspended moment rather than simply taking a meal.

    Idéal en coupleReservation required
  • Quiet Reading Interlude

    Some of the most memorable experiences require no staging at all. At Blackberry Mountain, allowing time for reading, rest or simple contemplation in a setting designed to calm the mind becomes a way of life in itself. This is for travellers who seek not constant activity but quality of presence, and who know that a great stay is also measured by the room it leaves for silence.

    Luxe discretIncluded in your stay
  • Tailor-Made Digital Detox Stay

    Designed for guests who genuinely want to slow down, this experience structures the stay around a simple aim: reducing stimulation and recovering a clearer rhythm. Activities, rest periods, dining moments, wellbeing time and concierge assistance can be arranged in advance so that a few days in Walland become a true interlude of disconnection.

    À planifier en amontReservation required

Restaurants & bars

2 on-site dining venues.

  • Firetower

    Restaurant

    Chef: Josh Feathers
    Chef: Josh Feathers
    Practical information

    The concierge’s wordAt Blackberry Mountain, book Firetower to discover Chef Josh Feathers’ cooking at one of the hotel’s standout dining spots.

  • Three Sisters

    Restaurant

    Chef: Cassidee Dabney
    Chef: Cassidee Dabney

    Highlights

    • haute cuisine and regional heritage
    Practical information

    The concierge’s wordAt Three Sisters, let Cassidee Dabney’s cooking lead the way, where fine dining meets regional heritage with real finesse.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1507 E Millers Cove Rd, Walland, TN 37886, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 76 reviews

5/5MaryBeth Raju

I really enjoyed my stay here - the service, rooms and food are all wonderful. And golf carts are always fun! But what stands out the most is the wellness center. I was lucky enough to book Malas and Mantras with Jaia…

5/5Dora Cheng

Blackberry Mountain did not disappoint. The attention of details that goes into designing this place and creating the guest experience sets them apart from other luxury resorts. Both restaurants are excellent, but…

4/5Neil Manus

Amazing experience. the area is beautiful and the staff was great. Food was always super tasty and 5 stars. My two areas that I would say slightly bother me: I worry that they are over developing the area and will lose…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 52 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • East Walland Missionary Baptist ChurchChurch

    2.3 km · 4 min by car

    Religious building located 2,347 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you're in the mood for a peaceful pause, East Walland Missionary Baptist Church offers a simple glimpse of local religious architecture.

  • Walland United Methodist ChurchChurch

    4.1 km · 7 min by car

    Religious building located 4,149 meters away, providing a space for prayer and reflection.

    Practical information

    The concierge’s wordFor a quiet pause, this church suits a moment of prayer or reflection, on your own or before setting off again.

  • Old Chilhowee Missionary Baptist ChurchChurch

    4.2 km · 7 min by car

    Religious building located 4.2 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, stop by Old Chilhowee Missionary Baptist Church for a simple glimpse of Walland’s local architecture.

  • Truth BarnChurch

    4.3 km · 7 min by car

    Religious building located 4,304 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you’re in the mood for a peaceful break, Truth Barn offers a lovely glimpse of local architecture on a detour toward Walland.

  • Harvest Field BaptistChurch

    4.4 km · 8 min by car

    Religious building located 4.4 km away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a quiet pause, Harvest Field Baptist in Walland offers a setting suited to prayer and meditation.

  • Amerine's Forge Historical MarkerHistoric landmark

    4.6 km · 8 min by car

    Historical site located 4,640 meters away, providing insight into local heritage.

    Practical information

    The concierge’s wordIf you're in the mood for a quiet break, Amerine's Forge Historical Marker offers a simple, evocative glimpse into Walland's local heritage.

  • Wesley Woods United Methodist ChurchChurch

    4.7 km · 8 min by car

    Religious building located 4,733 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a quiet pause, Wesley Woods United Methodist Church offers a simple setting for prayer and meditation.

  • Gamble's Station Historical MarkerHistoric landmark

    4.9 km · 8 min by car

    Historical site located 4.9 kilometers away, providing insight into local heritage.

    Practical information

    The concierge’s wordFor a quiet break around Walland, this historic site offers a simple, engaging glimpse into local heritage.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Foothills ParkwayNational park

    3.7 km · 6 min by car

    Foothills Parkway, a national park featuring natural landscapes and hiking trails.

    Practical information

    The concierge’s wordChoose Foothills Parkway for a nature break with open scenery and hiking trails, ideal if you feel like walking and getting some fresh air.

  • The Lily BarnBotanical garden

    4.1 km · 7 min by car

    The Lily Barn is a wedding venue located 4,082 meters away, providing a natural setting for outdoor ceremonies.

    Practical information

    The concierge’s wordIf you're after a nature-filled break near Walland, The Lily Barn offers a botanical garden setting well suited to outdoor ceremonies.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Hôtel Blackberry Mountain located exactly?

    Blackberry Mountain is located in Walland, Tennessee, in the heart of the foothills of the Great Smoky Mountains, on a property of approximately 5,200 acres of preserved nature.

  • What is the distance between the hotel and the airport?

    Knoxville's McGhee Tyson Airport (TYS) is the closest, approximately a 30-minute drive from Blackberry Mountain.

  • How long does it take to reach Blackberry Mountain from Knoxville?

    Blackberry Mountain is about a 30-minute drive from McGhee Tyson Airport and approximately 40 to 45 minutes from downtown Knoxville, depending on traffic.

  • Can you access Hôtel Blackberry Mountain by public transport?

    Access is primarily by car via local roads in Walland; there is no direct public transport to Blackberry Mountain.

  • Is Hôtel Blackberry Mountain part of the Blackberry Farm estate?

    Blackberry Mountain is a property connected to Blackberry Farm, but it is a distinct resort, more focused on adventure, wellness, and outdoor activities.

Arrival & Departure

  • Does the hotel have parking?

    Yes, private parking is available for residents within the Blackberry Mountain property.

  • What are the check-in and check-out times at Blackberry Mountain Hotel?

    Check-in is generally in the afternoon and check-out is in the late morning; for exact check-in and check-out times, contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may sometimes be granted depending on the day's occupancy; it is advisable to request it in advance from the concierge.

  • Can a late check-out be requested at Blackberry Mountain Hotel?

    A late check-out may be possible depending on availability; it is advisable to request it in advance from the on-site concierge.

  • Are airport transfers offered?

    Private transfers between McGhee Tyson Airport and Blackberry Mountain can be arranged upon request through the hotel.

Rooms & Amenities

  • What types of accommodation does Hôtel Blackberry Mountain offer (rooms, cottages, cabins, treehouses)?

    Accommodations include cottages, Watchman cabins, treehouses, and other contemporary lodges, all featuring a warm and modern style with mountain views.

  • Are the rooms equipped with a seating area, fireplace, or television at Blackberry Mountain?

    The accommodations generally feature a seating area, fireplace, private bathroom, and panoramic views; some are designed for disconnection with limited or no television connectivity.

  • Are there treehouses or cabins in the trees at Hôtel Blackberry Mountain?

    The establishment has spectacular treehouses with modern Scandinavian design, perched on the ridge with plenty of privacy, ideal for couples.

  • Is Wi-Fi available in the hotel?

    Blackberry Mountain offers Wi-Fi on the property, but some accommodations like the Watchman Cabins may have limited connectivity to encourage disconnection.

  • Do all rooms have a private bathroom?

    Yes, each accommodation has a private bathroom with a shower, and many units also offer a bathtub or high-end amenities.

Billing & Policies

  • What is the average cost of a night at Blackberry Mountain Hotel?

    Rates at Blackberry Mountain are high, starting around 1,000 dollars per night depending on the season and type of accommodation, including several amenities.

  • Is Blackberry Mountain considered an expensive hotel?

    Blackberry Mountain is a high-end resort considered costly, with premium rates reflecting the luxury retreat concept, level of service, and inclusivity of amenities.

  • Are the cabins cheaper than other accommodations at Blackberry Mountain?

    Cabin or cottage accommodations can sometimes be cheaper than certain luxury hotel suites, but at Blackberry Mountain, all categories remain in the high-end segment.

  • Is there a minimum number of nights to book at Blackberry Mountain?

    Some sources indicate a minimum number of nights within the Blackberry collection for certain periods, particularly at Blackberry Farm; for Blackberry Mountain, contact the concierge to confirm the current terms.

  • How is the payment for the reservation at Blackberry Mountain handled (deposit, prepayment)?

    Stays are generally prepaid or guaranteed by credit card, with conditions that may vary depending on the season and type of offer.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the period and type of rate; for the specific conditions of your stay, contact the concierge to confirm the day's arrangements.

  • Are there any occupancy taxes to pay?

    Local and occupancy taxes may be added to the room rate on the final bill, in accordance with Tennessee regulations.

  • Is Blackberry Mountain Hotel currently open or sometimes closed for private events?

    The hotel is open and operational; in case of temporary closure or privatisation for an event, please contact the concierge to confirm the arrangements for the day.

Included Services

  • What is included in the price of a stay at Blackberry Mountain?

    Rates at Blackberry Mountain generally include breakfast, lunch, and dinner, some morning wellness activities, non-alcoholic beverages, and pantry snacks.

  • Does Blackberry Mountain Hotel operate as an all-inclusive resort?

    The stay generally includes meals and several activities and services, but alcohol, certain specialised workshops, and additional services are charged separately.

  • Is Blackberry Mountain a truly all-inclusive resort?

    Blackberry Mountain offers rates that include meals rather than a traditional 'all-inclusive' package; alcohol and certain services remain at an additional cost.

  • Is Blackberry Mountain worth the price of the stay?

    Customer reviews of Blackberry Mountain are excellent, highlighting the quality of service, beauty of the site, cuisine, and level of comfort, which justifies the price for many.

  • Is Wi-Fi free and available throughout the property?

    Wi-Fi is available on the property, but some accommodations such as the Watchman Cabins intentionally have reduced connectivity to encourage disconnection.

  • What activities or services are included at no extra charge during the stay?

    The rate generally includes a selection of morning wellness activities, access to hiking trails, certain fitness facilities, and snacks from the pantry.

Dining

  • What type of breakfast is offered?

    Breakfast, lunch, and dinner are included during the stay, primarily served in the Three Sisters and Firetower restaurants, featuring locally inspired and seasonal cuisine.

  • What restaurants are available at Blackberry Mountain Hotel?

    The main restaurants are Three Sisters and Firetower, offering panoramic views and creative local cuisine, with an atmosphere that is both elegant and relaxed.

  • Are dinners included in the price of the stay at Blackberry Mountain?

    Yes, the stay includes breakfast, lunch, and dinner, usually served at Three Sisters, with the possibility of dining at Firetower on certain evenings.

  • What style of cuisine is offered at Blackberry Mountain?

    The cuisine highlights local products, reimagined comfort food recipes, and a health-conscious approach, with varied options and seasonal dishes.

  • Are drinks and alcohol included in the Blackberry Mountain package?

    Non-alcoholic drinks are generally included, while alcoholic beverages, wines, and cocktails are charged extra.

Spa & Wellness

  • Does the hotel have a spa and what types of treatments are offered?

    The resort features an underground spa offering treatments inspired by Ayurveda and other wellness therapies, as well as facilities dedicated to relaxation.

  • Are there yoga or fitness classes at Blackberry Mountain?

    Yes, fitness classes, yoga, meditation, and other wellness activities are offered, with some sessions included in the morning as part of the stay.

  • Are the spa and wellness activities suitable for teenagers or only for adults?

    Wellness treatments and activities are offered for adults; some calm activities may be adapted for teenagers, depending on the spa's policies.

  • Does the hotel have a swimming pool?

    The resort has outdoor pools (and possibly water facilities at the spa) allowing guests to relax after mountain activities.

Activities & Leisure

  • What activities are offered on-site at Blackberry Mountain?

    The estate offers numerous hiking trails, outdoor activities, fitness classes, workshops, and nature experiences led by experts.

  • Can you hike directly from the hotel?

    The hiking trails and outdoor activities utilise the vast private estate of 5,200 acres, much of which is dedicated to nature conservation.

  • Are there guided or supervised activities that need to be booked in advance?

    Guided activities such as fly fishing, cycling, nature workshops, or fire experiences can be organised by reservation.

  • Can a wedding or private event be organised at Blackberry Mountain Hotel?

    The estate hosts private events and intimate weddings, with the possibility of partial privatisation of certain spaces, upon request.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Families are welcome and some rooms or cottages are well-suited for family stays, particularly for nature activities accessible to children.

  • What activities are suitable for children at Blackberry Mountain?

    Some activities, such as easy hikes or nature workshops, are suitable for children; others, which are more technical or wellness-focused, are primarily intended for adults.

  • Are there accommodations more suitable for couples than families at Blackberry Mountain?

    The Watchman Cabins and certain categories are more suited for couples seeking tranquility, while other accommodations offer more space for families.

Pets

  • Are pets allowed at Blackberry Mountain Hotel?

    Pets are allowed at Blackberry Mountain Hotel, subject to certain categories of accommodation and possible additional fees.

  • Are there specific restrictions for dogs or pets at Blackberry Mountain?

    Restrictions may apply regarding common areas, restaurants, and types of accommodations for pets; please contact the concierge to confirm the current policies.

  • Can you walk your dog on the property at Blackberry Mountain?

    Certain trails and outdoor activities are accessible with a leashed dog, while dining and spa areas are generally not.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Recent buildings are generally designed with ground-level access or elevators, but the terrain is very hilly; for specific needs, please contact the concierge to confirm the current arrangements.

  • Are there rooms specifically designed for wheelchair users at Blackberry Mountain?

    The mountainous terrain may make some trails or accommodations less accessible; a selection of lodgings is more appropriate for wheelchair users.

  • Are the restaurants and spa at Blackberry Mountain wheelchair accessible?

    Main common areas such as the reception, some restaurants, and the spa are generally accessible via ramps or elevators, with recent adapted facilities.

Sustainability

  • What nature conservation actions are implemented at Blackberry Mountain?

    The property dedicates approximately 2,800 acres out of 5,200 to conservation, with careful environmental management and low building density.

  • Does the hotel adopt a sustainable or eco-friendly tourism approach?

    The design and operation emphasise gentle integration into the landscape, responsible land use, and the maintenance of undeveloped wild spaces.

  • How does Blackberry Mountain manage the impact of its outdoor activities on the environment?

    The property limits the footprint of its infrastructure by preserving the majority of the land as private reserve and by regulating outdoor activities.

The Concierge answers — Hôtel Blackberry Mountain

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Knoxville Airport to Blackberry Mountain and back?

    The concierge can organise a private transfer between McGhee Tyson Airport (Knoxville) and Blackberry Mountain, by car with a driver, according to your arrival and departure times.

  • Is it possible to book a rental car through the concierge for my stay at Blackberry Mountain?

    The concierge can book a rental car at McGhee Tyson Airport or in town and coordinate the vehicle pickup according to your arrival.

  • Can the concierge help me arrange chauffeur-driven trips to explore the surroundings during my stay?

    The concierge can organise local transport with a driver to visit the surroundings, including tours of the Great Smoky Mountains or Knoxville.

  • Can you arrange an airport transfer with a child car seat to reach Blackberry Mountain?

    Reservations are made through the concierge, who can offer family-friendly transport options with a child seat upon request.

  • Can I ask the concierge to adjust the timing of my return transfer based on my flight?

    The concierge can schedule return transfers with flexible timings, in coordination with your airline and mountain weather conditions.

Restaurant Reservations

  • Can you book dinners in advance at the Three Sisters and Firetower restaurants?

    Reservations are made through the concierge, who can secure your tables at the Three Sisters and Firetower restaurants according to your preferred times.

  • Can the concierge organise meals tailored to specific food allergies?

    The concierge can inform the culinary teams of your dietary restrictions and suggest the most suitable service times.

  • Is it possible to arrange a private or romantic dinner at Blackberry Mountain?

    The concierge can organise private dinners in your accommodation or in a dedicated space, subject to availability.

  • Can you prepare a meal basket for a day of hiking on the property?

    The concierge can coordinate picnic baskets and snacks to take with you for your hikes or day trips.

Spa Bookings

  • Can the concierge book a full spa treatment programme during my stay?

    Reservations are made through the concierge, who can block multiple treatments at the underground spa over several days according to your wishes.

  • Can you combine a yoga session with a spa treatment on the same day?

    The concierge can arrange yoga sessions, meditation, or fitness classes in addition to a massage or wellness ritual.

  • Is it possible to organise a couples' spa treatment with a small romantic gesture?

    The concierge can book couples' spa slots and arrange special touches such as a bottle of wine or flowers.

Excursions & Cultural Visits

  • Can you offer a guided tour of the Great Smoky Mountains National Park from the hotel?

    The concierge can organise guided tours of the Great Smoky Mountains National Park with a naturalist guide or driver-guide.

  • Can the concierge organise a day trip to Knoxville with transport included?

    The concierge can plan a visit to Knoxville or other nearby cities, including transport and suggestions for cultural sites.

  • Can you help me book a fishing trip or a specific outdoor activity outside the property?

    The concierge can recommend and book outdoor activities such as fly fishing, biking, or climbing with local partners.

Special Occasions

  • Can you prepare a customised marriage proposal during our stay at Blackberry Mountain?

    The concierge can organise personalised marriage proposals, including staging, photographer, and special dinner according to your wishes.

  • Can the concierge help me organise a wedding or an intimate ceremony at Blackberry Mountain Hotel?

    The concierge can coordinate the details of your wedding or vow renewal, including venues, catering, and guest accommodations.

  • Is it possible to plan a surprise for a wedding anniversary in the room?

    The concierge can arrange special decorations, a cake, a bottle of wine, or a romantic programme to celebrate a wedding anniversary.

Shopping & Luxury Services

  • Can you help me purchase exclusive products or souvenirs related to Blackberry Mountain?

    The concierge can recommend the property's shop and, if needed, arrange personalised purchases or special deliveries on-site.

  • Can the concierge organise a personal shopper or stylist service during my stay?

    The concierge can arrange for a local stylist or personal shopper service, subject to availability and your expectations.

Family Activities

  • Can you suggest an activity programme for a family with young children at Blackberry Mountain?

    The concierge can develop a programme of activities suitable for children, including easy hikes, nature workshops, and games on the estate.

  • Can the concierge find a babysitter for an evening during our stay?

    The concierge can assist in arranging childcare or babysitting services through approved providers, subject to availability.

Personalized Experiences

  • Can you design a fully personalised stay combining gastronomy, wellness, and adventure?

    The concierge can create a tailored itinerary combining cooking classes, tastings, outdoor activities, and wellness according to your interests.

  • Is it possible to book a cooking class or a private sports session with a hotel expert?

    The concierge can organise private experiences such as a cooking class with a chef or an individual fitness session.

  • Can the concierge adjust the activity programme based on the weather and our fitness level?

    The concierge can adjust your activities according to the season, weather, and your physical condition to optimise your mountain experience.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits