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5★ · Reigate Road

Beaverbrook

Reigate Rd, Leatherhead KT22 8QX, Royaume-Uni, Reigate Road

4.54.5/5648 reviews · Google rating
  • Leafy setting on Reigate Road
  • Elegant, understated atmosphere
  • Selected for Condé Nast Traveller's Gold List 2025-2026
  • Thoughtfully designed shared spaces

Hotel 5-star in Reigate Road, United Kingdom, in the heart of Reigate Road, featuring lush surroundings, refined design and attentive service.

Is Beaverbrook a five-star hotel in the United Kingdom?

Yes. Beaverbrook is a five-star hotel on Reigate Road, set in a leafy and peaceful environment.

It suits quiet stays well, whether for couples or for unwinding after a working day.

What should you wear for the restaurant and afternoon tea at Beaverbrook?

Smart attire is the safest choice for both the restaurant and afternoon tea.

If unsure, the Concierge can guide you according to the venue booked and the time of day.

Why stay at Beaverbrook rather than in a more urban hotel?

Beaverbrook stands out for its elegant atmosphere, landscaped setting and quieter pace.

On site, the stay works well around the gardens, lounge, restaurants and walks on the estate or nearby.

A word from the Concierge

Beaverbrook through the Concierge's eyes

Beaverbrook is located on Reigate Road, in the United Kingdom. This 5★ hotel offers an elegant atmosphere and lush surroundings. It is ideal for travelers seeking tranquility. The property is selected in the Condé Nast Traveler Gold List 2025-2026, highlighting its excellence in hospitality. Guests appreciate the meticulous design and attentive service that characterize this establishment.

The overall atmosphere at Beaverbrook evokes discreet luxury. Common areas are thoughtfully decorated, creating a warm and welcoming ambiance. This hotel is perfect for couples seeking a romantic getaway or business travelers looking to unwind after a busy day.

Before you go, be aware that the hotel offers various activities and services. Family stays are also welcome, with options suitable for children. Seasonality may affect rates, so check availability in advance.

_My tip from the Concierge: book your spa experience as early as possible, as slots fill up quickly._

Why choose Beaverbrook?

Beaverbrook is an exceptional address in Reigate Road, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Leafy setting on Reigate Road
  • Elegant, understated atmosphere
  • Selected for Condé Nast Traveller's Gold List 2025-2026
  • Thoughtfully designed shared spaces
  • Suited to romantic breaks and business stays

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

6 on-site dining venues.

  • The Dining Room

    Restaurant

    Highlights

    • Japanese
    • Japanese-inspired tacos and tempura, delicately flavoured sashimi, and flavoursome cuts cooked on the Robata grill.
    Practical information

    The concierge’s wordAt The Dining Room, go for the delicate sashimi and Robata-grilled cuts, then let the Japanese-inspired tacos and tempura surprise you.

  • The Garden House

    Restaurant

    Highlights

    • Italian
    • Comforting Italian-style dishes.
    Practical information

    The concierge’s wordAt The Garden House, keep it simple: comforting Italian dishes, just right when you’re in the mood for something easy and well done.

  • Mrs. Beeton's

    Restaurant

    Highlights

    • British
    • Timeless charm of Mrs. Beeton’s British classics.
    Practical information

    The concierge’s wordIf you want a reliable choice at Beaverbrook, Mrs. Beeton’s awaits with great British classics and timeless charm.

  • The Coach House Deli

    Highlights

    • Super-food salads and cold pressed juices to house-baked flat bread.
    Practical information

    The concierge’s wordFor a light break at Beaverbrook, head to The Coach House Deli: superfood salads, cold-pressed juices, and house-baked flatbread.

  • Sir Frank's Bar

    Bar

    Highlights

    • Old world opulence.
    Practical information

    The concierge’s wordFor a drink wrapped in old-world opulence, slip into Sir Frank’s Bar: it has that hushed charm you’ll be glad to return to.

  • The Robin's Nest Bar

    Bar

    Highlights

    • A comforting retreat, serving everything from classic tipples to creative cocktails.
    Practical information

    The concierge’s wordFor a comforting moment, slip into The Robin's Nest Bar: you’ll find both classic drinks and creative cocktails.

In the press

Distinctions & affiliations

Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellations or amendments made within 72 hours of the scheduled check-in time (3:00 pm on the day of arrival) will incur a charge equal to 100% of the total stay, or the number of nights cancelled.

Free cancellation up to 72 hours before arrival

Pets

Pets are welcome at no extra charge.

Dogs are welcome to stay in designated rooms by arrangement. We provide beds, bowls, waste bags, bins, towels and treats.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Reigate Rd, Leatherhead KT22 8QX, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 648 reviews

5/5eva

really enjoyed this cute getaway. beautiful grounds with lots of history and charm. the health club and pool were fantastic, and the steam room was a highlight, one of the best i’ve been to with a light mist and high…

1/5S M

We have visited Beaverbrook before and always spoken highly of it. That is precisely why this stay — planned as a special family occasion — has left us so utterly devastated. Whatever standard this hotel once held…

5/5shreya kanani

We just wanted to say a huge thank you to everyone at Beaverbrook who made our visit so special. Edward was so welcoming and friendly from the moment we met him and he shared so much of the history of the place which…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 34 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Nower Wood Educational Nature Reserve - Visitors by appointment onlyTourist attraction

    1.5 km · 18 min walk

    Nature reserve to visit, providing a setting conducive to observing wildlife and plant life.

    Practical information

    The concierge’s wordIf you’re after a nature break, this reserve is well suited to a focused visit for observing local wildlife and plant life.

  • Norbury ParkTourist attraction

    1.9 km · 3 min by car

    Norbury Park, a nature preserve featuring hiking trails and picturesque landscapes.

    Practical information

    The concierge’s wordIf you're in the mood for nature, Norbury Park offers a lovely break with hiking trails and scenic views.

  • Broadwood's TowerTourist attraction

    2.2 km · 4 min by car

    Broadwood's Tower, a viewpoint offering panoramic views of the surrounding area.

    Practical information

    The concierge’s wordFor a quiet break, head to Broadwood's Tower when you feel like gaining a little height and taking in the surroundings at a glance.

  • Bocketts Farm ParkTourist attraction

    2.2 km · 4 min by car

    Bocketts Farm Park, an educational farm offering activities for the whole family.

    Practical information

    The concierge’s wordIf you’re traveling with family, Bocketts Farm Park makes for an easy, playful break with animals and activities designed for all ages.

  • The Leatherhead Theatre & CinemaPerforming arts

    2.3 km · 4 min by car

    Performance arts theater located in Leatherhead, offering a variety of artistic performances.

    Practical information

    The concierge’s wordFor an evening cultural break, The Leatherhead Theatre & Cinema in Leatherhead offers a lovely variety of live performances.

  • National Trust - Headley HeathTourist attraction

    2.8 km · 5 min by car

    Nature reserve 2.7 km away, featuring diverse landscapes and hiking trails.

    Practical information

    The concierge’s wordFor a nature break, Headley Heath is well suited to a quiet walk or hike, with varied scenery and walking trails.

  • Box Hill FortHistoric landmark

    3.0 km · 5 min by car

    Box Hill Fort, a historical landmark to visit, showcases military architecture from the 19th century.

    Practical information

    The concierge’s wordFor a curious break, head to Box Hill Fort: this historic site sheds light on 19th-century military architecture.

  • Stepping Stones WalkTourist attraction

    3.2 km · 5 min by car

    Stepping Stones Walk, a scenic trail perfect for nature walks.

    Practical information

    The concierge’s wordFor a green escape, Stepping Stones Walk is well suited to a peaceful nature walk, solo or as a pair.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Box Hill Country ParkPark

    2.4 km · 4 min by car

    Box Hill Country Park, a park providing natural spaces for hiking and outdoor activities.

    Practical information

    The concierge’s wordFor a green escape, head to Box Hill Country Park when you’re in the mood for a walk and some time outdoors, away from the city pace.

  • The Stepping StonesGarden

    2.8 km · 5 min by car

    Pub nearby, providing a friendly atmosphere to relax and socialize.

    Practical information

    The concierge’s wordFor an easy, friendly break, The Stepping Stones is a good spot to unwind and be around people at the end of the day.

  • National Trust - Box HillPark

    3.1 km · 5 min by car

    Park at Box Hill, featuring natural landscapes and hiking trails.

    Practical information

    The concierge’s wordIf you're craving fresh air, Box Hill is a lovely nature break for a walk and time to enjoy the scenery.

  • Surrey Hills National LandscapeNational park

    3.2 km · 5 min by car

    Surrey Hills, a national park featuring diverse natural landscapes and hiking trails.

    Practical information

    The concierge’s wordFor a nature break, Surrey Hills National Landscape is well suited to a walk or hike through varied scenery.

  • Langley Vale Centenary WoodPark

    3.6 km · 6 min by car

    Langley Vale Centenary Wood, a park providing natural spaces for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a green break, head to Langley Vale Centenary Wood for a peaceful walk and a moment close to nature.

  • Wildlife AidPark

    3.7 km · 6 min by car

    Wildlife Aid, an organization dedicated to wildlife protection, offers educational activities about nature.

    Practical information

    The concierge’s wordIf you’re in the mood for a nature break, Wildlife Aid is a lovely option to discover wildlife through educational activities.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Beaverbrook?

    Standard check-in is at 3 PM and check-out is at 11 AM, subject to occasional changes depending on the dates.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges depending on the desired time.

  • Is it possible to request a late check-out at Beaverbrook?

    A late check-out may be granted depending on the day's availability and may be charged as an extra.

  • Is the hotel reception open 24/7 for late arrivals?

    The hotel has a reception open 24/7 for guest arrivals and departures.

  • Does the hotel offer luggage storage before check-in or after check-out?

    A luggage storage service is available to keep your bags before check-in or after check-out.

Location & Access

  • Where is the Beaverbrook hotel Surrey located?

    The property is located on Reigate Road, near Leatherhead, in the heart of the Surrey Hills, about 20 miles south-west of London.

  • How do I access Beaverbrook by public transport from central London?

    From London, you can take a train to Leatherhead station, then a short taxi ride or private transfer to the hotel.

  • Does the hotel have parking?

    The hotel has free private parking on site for resident guests arriving by car.

  • What is the distance between the hotel and the airport?

    The estate is located about 60 to 90 minutes' drive from the main London airports, depending on traffic and the chosen airport.

  • Is the Beaverbrook hotel isolated or close to a town and amenities?

    The setting is rural and quiet, surrounded by hills and gardens, with convenient access to the town of Leatherhead and the Surrey road network.

Rooms & Amenities

  • What basic amenities can be found in the rooms at Beaverbrook?

    The rooms are air-conditioned and at a minimum feature a comfortable bed, minibar, television, private bathroom, and luxury country house decor.

  • Can you book a room with a view of the Surrey Hills?

    Some rooms and suites offer unobstructed views of the Surrey Hills and the estate gardens, depending on the category booked.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, including in the rooms and common areas.

  • Does the hotel offer room service for meals and drinks?

    Room service is offered, allowing guests to have drinks and meals served in their rooms at certain defined times.

  • Are there family-friendly rooms or suites at Beaverbrook?

    Family rooms, suites, or options with connecting rooms are available to accommodate families, depending on the category and availability.

  • Why is Beaverbrook hotel famous and often mentioned in luxury press?

    Beaverbrook owes its fame to its history as an aristocratic residence and its transformation into a luxurious country house hotel, frequented by notable personalities over time.

  • What is the history of Beaverbrook hotel and its main building?

    The main buildings are listed as grade II and the hotel retains an English country house style with references to its former owners and famous guests.

Included Services

  • What type of breakfast is offered?

    Breakfast is generally included in the rate and offers continental, English, and à la carte options, served in the hotel restaurants.

  • Is the housekeeping service performed daily?

    Daily housekeeping service is provided for the rooms, with evening service available depending on the category and hotel standards.

  • What services are generally included in the room rate at Beaverbrook hotel Surrey?

    Some rates include breakfast, access to the spa and leisure facilities, but specific treatments and activities are often charged extra.

Dining

  • What restaurants are available at Beaverbrook hotel restaurant?

    The estate offers several restaurants, including The Dining Room with Japanese style and The Garden House with Anglo-Italian cuisine, as well as a more casual offering at the Coach House Pizzeria.

  • What type of cuisine is served in the different restaurants at Beaverbrook?

    Refined Japanese cuisine is served at The Dining Room, while The Garden House focuses on Anglo-Italian dishes and the Coach House offers pizzas and casual fare.

  • Does the Beaverbrook hotel offer afternoon tea and how does it work?

    An afternoon tea is offered on the estate at certain times, in an elegant setting, with prior reservation recommended.

  • What is the dress code for the Beaverbrook hotel main restaurant?

    The dress code is generally smart casual; smart attire is recommended for The Dining Room and it is preferable to avoid sportswear.

  • Can I wear jeans for afternoon tea at the Beaverbrook hotel?

    For afternoon tea, smart casual attire is advised; well-fitted jeans with a smart top may be acceptable, but it is recommended to avoid overly casual clothing.

Spa & Wellness

  • What facilities does the Beaverbrook hotel spa offer?

    The Coach House Spa includes a 20-metre indoor pool, a jacuzzi, a sauna, an ice fountain, and treatment rooms, with access generally reserved for guests and members.

  • Does the hotel have a pool?

    An indoor pool is available at the spa, as well as a seasonal outdoor pool during the warmer months, subject to weather conditions.

  • What types of treatments and massages are available at the Beaverbrook spa?

    Massages and body and facial treatments are offered by reservation, with different durations and types of treatments at the Coach House Spa.

  • Can we use the spa and pool all day on the day of check-out?

    Access to the spa and pool is subject to specific hours and certain booking policies, including on the day of arrival and departure.

Activities & Leisure

  • What leisure activities are offered on-site at the Beaverbrook hotel Surrey?

    The estate offers outdoor activities, park walks, and a cinema with several daily screenings for guests.

  • Does the hotel have a cinema and how does it work?

    A private cinema shows about three screenings per day, with sometimes the option to choose your film if no other booking is made.

  • Can we walk freely in the gardens and countryside around Beaverbrook?

    The property features extensive gardens, walking paths, and facilities to enjoy the Surrey hills for nature walks.

Family & Kids

  • Is the Beaverbrook hotel suitable for families with children?

    Activities and services dedicated to children, particularly in The Village, are offered, with entertainment and spaces designed for families.

  • Are there activities or clubs dedicated to children at Beaverbrook?

    Specific activities are offered for children under 12, depending on the seasons and the estate's programming.

  • Are there accommodations more suitable for families within the Beaverbrook estate?

    Accommodations like The Village provide a particularly family-friendly environment, with rooms and services designed for stays with children.

Pets

  • Are pets allowed at Beaverbrook?

    Pets are not allowed in the main house, but certain areas of the Coach House and Garden House are pet friendly, with specific conditions.

  • What are the conditions for bringing a dog to the Beaverbrook hotel Surrey?

    Only certain rooms or buildings accept dogs, which must be declared at the time of booking and may be subject to specific fees and rules.

  • Do pets have access to the restaurants or only to certain areas of the hotel?

    It is recommended to check with the hotel regarding areas accessible to pets, including restaurants and common spaces, as restrictions may apply.

Accessibility

  • Is the Beaverbrook hotel suitable for people with reduced mobility?

    Some rooms are more suitable for people with reduced mobility, but as the main building is historic, not all areas are accessible in the same way.

  • Are there wheelchair-accessible rooms at Beaverbrook?

    The main common areas and some rooms may be wheelchair accessible, but it is advisable to indicate your specific needs before booking.

  • Are there constraints related to the historic architecture of the hotel for people with reduced mobility?

    Due to the layout of the country house, some floors or outdoor spaces may have stairs or uneven surfaces.

Billing & Policies

  • Are airport transfers offered?

    Airport transfers are offered upon request, via booking a taxi or private driver arranged by the hotel.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate and the season; some offers are flexible, while others are non-refundable.

  • Are there any local taxes to pay?

    Local taxes and fees may apply depending on the type of booking and the platform used; details are specified at the time of confirmation.

  • Is Beaverbrook a 5-star hotel?

    Beaverbrook is rated as a 5-star hotel, offering a level of service, comfort, and facilities corresponding to a luxury establishment.

  • What are the average prices for a night at Beaverbrook hotel Surrey?

    Rates vary depending on the season, room type, and current offers; prices are generally high, consistent with a luxury country house.

Sustainability

  • Does Beaverbrook hotel implement actions to preserve its environment and gardens?

    The estate highlights careful maintenance of the gardens, renovations respecting heritage, and integration into the protected landscape of the Surrey Hills.

  • Does the renovation of Beaverbrook hotel respect the historical character of the building?

    The architecture and interior design retain many original elements of the Victorian residence while integrating modern amenities.

  • Do the restaurants at Beaverbrook use local or seasonal products?

    Some culinary approaches prioritise seasonal products and inspirations from the kitchen garden, particularly at the Garden House, in a more local cooking philosophy.

The Concierge answers — Beaverbrook

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Beaverbrook and one of the London airports?

    The concierge can organise a private transfer by car or limousine to and from London airports, with personalised greeting and flight tracking. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a taxi or ride-hailing service from Leatherhead station to Beaverbrook?

    The concierge can book a taxi or ride-hailing service to and from Leatherhead station or London, adapting the vehicle to the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • What is the best way to get to Beaverbrook from central London and can you book it for me?

    The concierge can suggest the best combination of train and private driver from central London to the estate, depending on your departure location and schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a chauffeur-driven car for a whole day from the hotel?

    The concierge can arrange a chauffeur-driven car service for the day, for visits or appointments in London or Surrey. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a transfer for a large group between Beaverbrook and the airport?

    The concierge can organise a transfer in a luxury vehicle or minivan for a group, with coordinated pick-up and adapted timings. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at The Dining Room of the Beaverbrook hotel restaurant for this evening?

    Reservations are made through the concierge, who can check availability and secure a table at The Dining Room according to dress code and timings. Contact the concierge to confirm the arrangements for the day.

  • How can I book an afternoon tea at Beaverbrook hotel Surrey and find out the dress code?

    The concierge can arrange an Afternoon Tea at Beaverbrook, specifying the time, any allergies, and the recommended dress code. Contact the concierge to confirm the arrangements for the day.

  • Can you book a fine dining restaurant in the vicinity of Beaverbrook?

    The concierge can recommend and reserve fine dining restaurants in Surrey or London, tailored to your preferences and transport constraints. Contact the concierge to confirm the arrangements for the day.

  • Can you book a child-friendly dinner in one of the restaurants at Beaverbrook?

    The concierge can check children's menus and reserve a table at The Garden House or Coach House Pizzeria, suitable for families. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a treatment at the Beaverbrook hotel spa during my stay?

    Treatments are booked through the concierge, who can suggest time slots, types of massages, and durations based on availability at the Coach House Spa. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a spa day and massages for a couple on the same day?

    The concierge can arrange a shared spa slot and treatments either in parallel or consecutively, depending on availability. Contact the concierge to confirm the arrangements for the day.

  • What spa treatments do you recommend for a pregnant woman and can you book them?

    The concierge can recommend treatments suitable for pregnant women and check the spa's pregnancy policy for each trimester. Contact the concierge to confirm the arrangements for the day.

  • Can you book a slot to enjoy the pool and spa facilities?

    The concierge can arrange access to the indoor pool and Coach House Spa facilities according to available slots and access rules. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a private tour in the Surrey Hills departing from Beaverbrook?

    The concierge can arrange a private tour of the Surrey Hills with a local guide, including transport and suggestions for viewpoints. Contact the concierge to confirm the arrangements for the day.

  • What cultural and historical sites around the Beaverbrook hotel Surrey can you organise for a day?

    The concierge can suggest nearby manors, historic gardens, and picturesque villages, and book tickets and transport if needed. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a day in London departing from Beaverbrook, with tours and transport included?

    The concierge can coordinate a day in London with transport, tours, and, if desired, a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • How can one organise a marriage proposal or a romantic surprise at Beaverbrook?

    The concierge can arrange flowers, champagne, a romantic setup in the room, and a reservation for a special dinner on the estate. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise a birthday party during my stay at the Beaverbrook hotel?

    The concierge can assist in planning a birthday with a personalised cake, table decorations, and tailored activities for the guests. Contact the concierge to confirm the arrangements for the day.

  • What should I do if I want to organise a wedding or a private event at the Beaverbrook Hotel Surrey?

    The concierge can provide information on weddings and private events, arrange a site visit, and connect with the events team. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you organise a half-day luxury shopping trip to London from Beaverbrook?

    The concierge can recommend luxury boutiques in London or Surrey and arrange a vehicle for your shopping trips. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a personal shopper through the hotel for a shopping session?

    The concierge can request, subject to availability, a personal shopper at certain London department stores and coordinate appointments. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend high-end shops near the Beaverbrook hotel and help me make an appointment?

    The concierge can recommend tailors, jewellers, and high-end boutiques suited to your budget and style, and assist in making appointments. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What children's activities do you offer at Beaverbrook and can you book them before our arrival?

    The concierge can provide information on children's activities available on the estate and book workshops or events according to age. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a babysitting service during an evening at the restaurant?

    The concierge can organise a qualified babysitter, subject to availability, to look after children at the hotel during certain hours. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you create a tailored programme for a relaxing weekend at the Beaverbrook hotel spa and restaurant?

    The concierge can create a customised programme combining spa treatments, gastronomy, walks, and cultural visits according to your interests. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me discover the benefits of a potential Beaverbrook membership during my stay?

    The concierge can provide information on membership and, depending on the policy of the day, offer certain member-exclusive experiences, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book exclusive or private experiences within the Beaverbrook estate?

    The concierge can organise exclusive experiences on the estate (private classes, tastings, nature activities) depending on the season. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits