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5★ · Dubai

Atlantis The Royal Dubai

Palm Jumeirah - Crescent Rd - The Palm Jumeirah - Dubai - Émirats arabes unis, Dubai

4.74.7/57,259 reviews · Google rating
  • On Palm Jumeirah
  • Modern architecture and opulent design
  • Refined dining and leisure facilities
  • Elegantly designed shared spaces

Hotel 5-star on Palm Jumeirah (Dubai), at the heart of the island, featuring modern architecture, elegant spaces and premium services.

How much does a night at Atlantis The Royal Dubai cost?

Rates vary with the season, room category and booking conditions.

For an accurate budget, check your exact dates or ask the Concierge to compare the available options.

Can you enter Atlantis The Royal Dubai without staying there?

Yes, some on-site experiences may be accessible without an overnight stay, especially dining or reservation-only programmes.

Access depends on the venue selected and availability, so it is best arranged in advance.

What is there to do near Atlantis The Royal Dubai?

The hotel is on Palm Jumeirah, with several outings within walking distance or a very short ride.

Nearby options include Aquaventure, The Dubai Balloon, The Palm Fountain and the Lost World Aquarium.

A word from the Concierge

Atlantis The Royal Dubai through the Concierge's eyes

Atlantis The Royal is located on Palm Jumeirah, in Dubai, United Arab Emirates. This 5★ hotel offers a unique luxury experience in an enchanting setting. The modern architecture and high-end facilities create a welcoming atmosphere. Visitors appreciate the sumptuous design and quality services. The hotel is honoured by Travel + Leisure World's Best Awards 2025, highlighting its excellence in hospitality.

What sets this hotel apart is its commitment to providing an unforgettable stay. The common areas are elegantly decorated, and the rooms are designed for comfort. Guests enjoy a variety of activities, from fine dining to leisure facilities. The overall atmosphere is both refined and relaxed, ideal for travelers seeking well-being.

Before you go, know that the hotel suits various types of stays, whether for couples, families, or business travelers. The best time to visit Dubai is from November to March, when the climate is more pleasant. Be sure to book your activities in advance to make the most of your stay.

_My tip from the Concierge: book your table at the main restaurant upon arrival, as spots fill up quickly._

Why choose Atlantis The Royal Dubai?

Atlantis The Royal Dubai is an exceptional address in Dubai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On Palm Jumeirah
  • Modern architecture and opulent design
  • Refined dining and leisure facilities
  • Elegantly designed shared spaces
  • Recognised by the Travel + Leisure World's Best Awards 2025

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

12 on-site dining venues, including 1 Michelin star.

  • Dinner by Heston Blumenthal

    1 Michelin star

    Restaurant

    Chef: Tom Allen
    Chef: Tom Allen

    Highlights

    • British
    • British dishes from across the centuries
    Practical information

    The concierge’s wordFor a dinner with a twist, book Dinner by Heston Blumenthal: Tom Allen crafts a British journey through the centuries, rightly Michelin-starred.

  • Ariana's Persian Kitchen

    Restaurant

    Chef: Ariana Bundy
    Chef: Ariana Bundy

    Highlights

    • Persian
    • a wonderful Persian menu, packed with vibrant flavours and tastes
    Practical information

    The concierge’s wordIf you love bold flavors, book Ariana’s Persian Kitchen: Ariana Bundy crafts vibrant Persian cuisine there, full of character and taste.

  • La Mar by Gastón Acurio

    Restaurant

    Chef: Gaston Acurio
    Chef: Gaston Acurio

    Highlights

    • Peruvian
    • the menu is full of classic Peruvian dishes, from ceviche and tiraditos to anticuchos
    Practical information

    The concierge’s wordAt La Mar by Gastón Acurio, go straight for the Peruvian classics: ceviche, tiraditos, and anticuchos, all handled here with real precision.

  • Gastronomy

    Restaurant

    Highlights

    • a gastronomic haven
    Practical information

    The concierge’s wordAt Atlantis The Royal Dubai, Gastronomy is a safe bet if you’re after a decidedly gastronomic interlude.

  • The Royal Tearoom with Christophe Devoille

    Tea room

    Chef: Christophe Devoille
    Chef: Christophe Devoille

    Highlights

    • a luxury afternoon tea in collaboration with Pastry Chef Christophe Devoille
    Practical information

    The concierge’s wordFor a refined break, book The Royal Tearoom: the luxury afternoon tea by Christophe Devoille is well worth it.

  • Malibu 90265

    Restaurant

  • Ling Ling

    Restaurant

  • Nobu by the beach

    Restaurant

  • Cloud 22

    Bar

  • Carbone

    Restaurant

  • Milos

    Restaurant

  • Seascapes

    Bar

    Highlights

    • international
    • Savour exquisite international dishes, from Angus Burgers to Poke Bowls
    Practical information

    The concierge’s wordFor a laid-back break, head to Seascapes: just the spot for an Angus burger or a poke bowl, depending on your mood.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Palm Jumeirah - Crescent Rd - The Palm Jumeirah - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 7,259 reviews

5/5Sherlly Lovit

Staying at a hotel is one thing but having a great experience is something else and that's exactly what we experienced at Atlantis the Royal. We enjoyed every part of the hotel especially the little explorer's in…

5/5hugo pereira

Having previously stayed at Atlantis The Palm, I didn’t think it could be surpassed — but Atlantis The Royal absolutely exceeded all expectations. From the moment we arrived, the experience felt elevated. The reception…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • The Dubai BalloonTourist attraction

    1.1 km · 13 min walk

    Tourist attraction located 1.1 km away, offering a unique hot air ballooning experience over Dubai.

    Practical information

    The concierge’s wordFor a change of pace, The Dubai Balloon offers a hot-air balloon experience above Dubai, ideal if you feel like gaining some height.

  • AquaventureTourist attraction

    1.2 km · 14 min walk

    Water park 1.2 km away, featuring various water attractions and activities for the whole family.

    Practical information

    The concierge’s wordAquaventure is an ideal break if you’re traveling with family or want a change from the city, with water attractions and playful activities.

  • The Palm FountainTourist attraction

    1.3 km · 16 min walk

    Tourist attraction 1.3 km away, known for its water and light shows.

    Practical information

    The concierge’s wordFor a visual break in Dubai, The Palm Fountain is well suited to an evening outing around its water and light shows.

  • Lost World Aquarium at Aquaventure WorldAquarium

    1.4 km · 17 min walk

    Aquarium a thirteen-minute walk away, featuring a variety of marine life to explore.

    Practical information

    The concierge’s wordA 13-minute walk away, this aquarium makes a cool, playful break if you feel like exploring a wide variety of marine life.

  • The Pointe SignTourist attraction

    1.5 km · 18 min walk

    Tourist attraction located 1459 meters away, providing a panoramic view of Dubai's urban landscape.

    Practical information

    The concierge’s wordFor a photo stop or a quiet break, head to The Pointe Sign and enjoy panoramic views over Dubai’s urban skyline.

  • Abdul Rahman Siddik MosqueMosque

    1.6 km · 19 min walk

    Mosque a fifteen-minute walk away, an important place of worship for the local community.

    Practical information

    The concierge’s wordA 15-minute walk away, Abdul Rahman Siddik Mosque offers a peaceful pause if you’d like to discover a place of worship important to the local community.

  • Dune Buggy & Quad Biking DubaiTourist attraction

    3.0 km · 5 min by car

    Tour agency 2.9 km away, offering buggy and quad biking excursions in the Dubai desert.

    Practical information

    The concierge’s wordFor a more adventurous break in Dubai, this agency offers buggy and quad excursions in the desert, ideal if you want a change from the urban pace.

  • The View Palm JumeirahTourist attraction

    3.0 km · 5 min by car

    Tourist attraction located 2960 meters away, providing a panoramic view of Palm Jumeirah and its surroundings.

    Practical information

    The concierge’s wordFor a panoramic break over Palm Jumeirah and its surroundings, aim for a time when the sky is clear.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Palm Jumeirah Boardwalk.Park

    1.1 km · 14 min walk

    Seaside promenade at Palm Jumeirah, ideal for leisurely walks and views of the sea.

    Practical information

    The concierge’s wordFor a calm break, head to Palm Jumeirah Boardwalk: a seafront promenade that’s perfect for an easy walk with sea views.

  • Palm Jumeirah Marina WestMarina

    2.7 km · 5 min by car

    Palm Jumeirah Marina West, a marina providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Palm Jumeirah Marina West if you enjoy a yachting atmosphere and water activities.

  • Al Ittihad ParkPark

    3.5 km · 6 min by car

    Al Ittihad Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between appointments, Al Ittihad Park is ideal for a quiet walk and a breath of fresh air.

  • Dubai Harbour - Bay MarinaMarina

    4.9 km · 8 min by car

    Dubai Harbour - Bay Marina, a marina providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Dubai Harbour - Bay Marina if you enjoy a yacht atmosphere and water activities.

  • Jack Sparrow Cruise DubaiMarina

    4.9 km · 8 min by car

    Marina located 4935 meters away, offering water activities and cruises.

    Practical information

    The concierge’s wordFor a seaside break, head to Jack Sparrow Cruise Dubai if you're in the mood for water activities or a cruise during the day.

Places to visit nearby

The sights, landmarks and walks I recommend around Atlantis The Royal Dubai — each place has its own detailed guide.

Around the hotel

Our full Dubai guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Atlantis The Royal Dubai located in Dubai?

    Atlantis The Royal Dubai is located on the crescent of Palm Jumeirah, in the Palm Jumeirah area of Dubai, facing the Persian Gulf.

  • In which area and on what road is Atlantis The Royal Dubai located?

    The establishment is situated on Crescent Road, on the outer arc of Palm Jumeirah, in close proximity to the Aquaventure water park and Atlantis The Palm.

  • What is the distance between the hotel and the airport?

    Atlantis The Royal Dubai is approximately 40 km from Dubai Creek SPB airport, which is about a 40 to 45-minute drive depending on traffic.

  • How far is Atlantis The Royal Dubai from the beach?

    The resort's private beach is just a few minutes' walk from the rooms and suites, and the nearest public beach is about 300 metres from the hotel.

  • What are the main ways to access Atlantis The Royal Dubai from the rest of Dubai?

    The Palm Jumeirah monorail serves the area, taxis and ride-hailing services are readily available, and the concierge can arrange private transfers to key areas of Dubai.

Arrival & Departure

  • What are the usual check-in and check-out times at Atlantis The Royal Dubai?

    Standard check-in begins from 3 PM and check-out is generally requested around 11 AM to 12 PM according to sources.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy; an additional fee may be required based on the arrival time and room type.

  • Is it possible to request a late check-out at Atlantis The Royal Dubai?

    A late check-out may be granted subject to availability, with possible additional charges depending on the time slot and room category.

  • Does the hotel offer luggage storage before arrival or after departure?

    A luggage storage service is provided by the reception, allowing guests to leave their bags before check-in or after check-out to enjoy the facilities.

  • How does the check-in process work at Atlantis The Royal Dubai?

    Check-in procedures are conducted at a reception that is open 24 hours a day, with options for VIP arrival, express check-in, and security ensured day and night.

  • Are airport transfers offered?

    Private transfers can be arranged by the hotel or through packages that include transportation, at an additional cost depending on the type of vehicle and the arrival airport.

Rooms & Amenities

  • Does the hotel have parking?

    Yes, a private parking is available on site for guests, with 24-hour security and parking options for residents' vehicles.

  • What standard amenities can be found in the rooms at Atlantis The Royal Dubai?

    Rooms and suites generally feature a flat-screen TV with satellite channels, a minibar, a coffee/tea maker, and a safe, among other high-end amenities.

  • What types of rooms and suites are available at Atlantis The Royal Dubai?

    The establishment offers various categories: double rooms, quadruple rooms, suites, and apartments, some with terrace and private pool depending on the types.

  • Are there rooms or suites with private pools at Atlantis The Royal Dubai?

    Yes, some units offer private infinity pools or terrace pools, particularly in higher category suites and residences.

  • Does the hotel offer non-smoking rooms and dedicated floors?

    Non-smoking rooms are available, with the hotel indicating that it has non-smoking rooms and specific policies for smoking in certain areas.

  • Who is the owner or operator of Atlantis The Royal Dubai?

    The hotel is owned by Kerzner International, which also operates Atlantis The Palm in Dubai and other luxury resorts around the world.

  • Does Atlantis The Royal Dubai provide value for money according to guest reviews?

    Online reviews highlight the very high quality of the facilities, service, and dining, and the hotel is described as offering an experience deemed worth the price by many luxury-seeking travellers.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available in the public areas, and the hotel states that Wi-Fi access is offered in the rooms for residential guests.

  • What services are generally included in the room rates at Atlantis The Royal Dubai?

    Buffet breakfast is indicated as included or free in many offers, with access to the Aquaventure water park and private beach in certain packages.

  • Is room service offered for meals and drinks?

    Room service is available, and some packages mention in-room champagne service, depending on the room category and chosen offer.

  • What reception and security services are offered to guests?

    The hotel has a 24-hour reception service, 24-hour security, currency exchange service, and a cloakroom for guests.

  • Does the hotel offer laundry or dry cleaning services for guests?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    The buffet breakfast is served daily, typically from 7 am to 11 am, with a selection advertised as comprehensive and often included in the stay.

  • How is the buffet breakfast organised at Atlantis The Royal Dubai?

    Atlantis The Royal offers a vast live buffet at the Gastronomy restaurant, as well as continental and American breakfasts depending on the offerings.

  • How many restaurants and bars are available on-site at the hotel?

    The hotel features approximately 10 to 16 restaurants and dining venues, including Dinner by Heston Blumenthal, Ariana’s Persian Kitchen, Nobu by the Beach, Ling Ling, Estiatorio Milos, and other chef's tables.

  • What types of cuisines are offered in the restaurants at Atlantis The Royal Dubai?

    The culinary offerings cover a wide range of international cuisines: modern British, Persian, Greek, Japanese-Peruvian, Spanish, Peruvian, American, and more casual family-friendly options.

  • Does the hotel offer all-inclusive or half-board meal options?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a spa and wellness centre?

    Atlantis The Royal features the Royal Sensorium, a spectacular spa offering various treatments, rituals, wet areas, and wellness experiences.

  • Is there a gym and fitness activities at Atlantis The Royal Dubai?

    A fitness centre is available for guests, equipped with various fitness equipment, and activities such as scuba diving, snorkeling, and beach volleyball are offered.

  • Does the hotel have an infinity rooftop pool?

    An infinity pool located on the 22nd floor, with panoramic views, is part of the hotel's wellness and leisure facilities.

  • Can specific spa treatments be booked in advance before arrival?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    Atlantis The Royal has several outdoor pools, including at least two main pools, as well as direct access to a private beach.

  • Does the hotel have a private beach accessible to guests?

    The hotel offers access to a private white sand beach equipped with cabanas and sun loungers, with various water activities available.

  • What leisure activities are offered around Atlantis The Royal Dubai?

    Guests can enjoy free access to the nearby Aquaventure water park, as well as activities such as snorkeling and diving.

  • Does the hotel offer evening entertainment or special events for adults?

    Contact the concierge to confirm the arrangements for the day.

  • Can you visit Atlantis The Royal Dubai without staying there, for example for the restaurants or the spa?

    The resort can be visited as a guest of the restaurants, bars, or spa; full access to the pools and facilities is generally reserved for residents and certain paid packages.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Atlantis The Royal is described as very family-friendly, with access to Aquaventure and various activities, and regularly accommodates stays with children.

  • Is there a kids club or childcare services for children at Atlantis The Royal Dubai?

    Contact the concierge to confirm the arrangements for the day.

  • What activities are suitable for teenagers staying at Atlantis The Royal Dubai?

    The nearby Aquaventure Waterpark offers many attractions for children and teenagers, which are very popular with families staying at Atlantis The Royal.

  • Are family rooms or connecting rooms available for large families?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Atlantis The Royal Dubai?

    Pets are not permitted on the premises, in accordance with the hotel's general information.

  • Are there specific services or facilities for assistance dogs?

    Contact the concierge to confirm the arrangements for the day.

  • Can nearby pet-friendly accommodation options be recommended?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Atlantis The Royal Dubai easily accessible for people with reduced mobility?

    The hotel has elevators, access through the main hall, and luggage and reception services to assist guests with mobility constraints.

  • Does the hotel offer specially adapted rooms for wheelchair users?

    Contact the concierge to confirm the arrangements for the day.

  • Can we receive assistance for internal transfers within the resort if we have difficulty moving around?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the price range for a night at Atlantis The Royal Dubai?

    Prices vary significantly depending on the season and category; some sources indicate rates starting from around €1,000 or $1,000 per night for entry-level rooms outside of peak season.

  • What is the best month to get a discounted rate at Atlantis The Royal Dubai?

    Contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the type of rate and booking channel; some offers are flexible, while others are non-refundable, with specific deadlines before arrival.

  • Are there any local taxes to pay?

    Local taxes and service charges are generally added to the room rate; in Dubai, a tourist tax per night per room is often applied.

  • Is Atlantis The Royal Dubai considered one of the most expensive hotels in the world?

    Atlantis The Royal is a high-end 5-star luxury hotel, sometimes described as one of the most spectacular and expensive in the world in the urban resort category.

  • Is Atlantis The Royal Dubai considered a 7-star hotel?

    Atlantis The Royal is generally rated as a luxury 5-star hotel and not 7 stars, the latter designation not being an official classification but rather a marketing term used for certain iconic hotels.

Sustainability

  • Does the hotel implement eco-friendly initiatives, such as reducing plastic or energy savings?

    Contact the concierge to confirm the arrangements for the day.

  • Does Atlantis The Royal Dubai offer social responsibility programs or support for local communities?

    Contact the concierge to confirm the arrangements for the day.

  • Are more sustainable options (recycling, towel reuse) offered to guests in the rooms?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Atlantis The Royal Dubai

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Dubai International Airport to Atlantis The Royal Dubai?

    The concierge can organise a private or limousine transfer from Dubai airports to Atlantis The Royal Dubai, with personalised welcome and luggage assistance upon request.

  • Is it possible to book a private driver for the day from the hotel?

    The concierge can book a driver service for the day or by the hour, with a premium vehicle tailored to your needs and schedule in Dubai.

  • How can I easily organise my trips between Atlantis The Royal Dubai and the city centre or Dubai Mall?

    The concierge can advise on the best options, order a taxi or a ride-hailing service, and provide the necessary directions to reach the city centre or Dubai Mall.

  • Can you arrange a helicopter transfer or flight over Dubai from the hotel?

    The concierge can organise scenic helicopter transfers from a partner heliport, subject to availability and weather conditions.

  • Can I rent a luxury car delivered directly to Atlantis The Royal Dubai?

    It is recommended to go through the concierge to rent a vehicle with or without a driver, with delivery and collection directly at Atlantis The Royal Dubai.

Restaurant Reservations

  • Can you book a table in the fine dining restaurants at Atlantis The Royal Dubai?

    Reservations are made through the concierge, who can secure tables in the hotel's restaurants such as Dinner by Heston Blumenthal, Nobu by the Beach, or Ling Ling, subject to availability.

  • Is it possible to organise a romantic dinner on-site with special attention?

    The concierge can arrange a romantic dinner with a sea view table, personalised menu, and special decoration, in coordination with the hotel's restaurants.

  • How can I report food allergies or a special diet to the hotel's restaurants?

    The concierge can manage requests for special menus, allergies, or diets (vegetarian, gluten-free, halal, etc.) with the various hotel restaurants.

  • Can you book a renowned restaurant for me in Dubai outside of Atlantis The Royal?

    The concierge can recommend and book signature restaurants in Dubai, outside the resort, and arrange round-trip transportation.

Spa Bookings

  • How can I book a massage or treatment at the spa of Atlantis The Royal Dubai?

    Reservations are made through the concierge, who can secure a slot at the Royal Sensorium Spa or for a specific treatment according to your availability.

  • Is it possible to book a couples treatment in a romantic setting at the spa?

    The concierge can suggest and book couples spa rituals, featuring a double cabin, romantic decor, and possible extras such as champagne or rose petals.

  • Can you indicate and book a time slot to enjoy the spa facilities and the rooftop pool?

    The concierge can provide information on the hours and reserve access to the spa facilities and the rooftop infinity pool, according to the current regulations.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Dubai departing from the hotel?

    The concierge can arrange private guided tours of Dubai, including Burj Khalifa, Dubai Mall, historic Dubai, and Dubai Marina, with a French-speaking guide available upon request.

  • How can a desert safari be booked departing from Atlantis The Royal Dubai?

    The concierge can book desert safaris in a 4x4, including dinner, activities, and round-trip transfers from Atlantis The Royal Dubai.

  • Is it possible to organise a day trip to Abu Dhabi from the hotel?

    The concierge can offer day trips to Abu Dhabi, with private transport and visits to the main sites, subject to the availability of guides.

Special Occasions

  • Can you prepare a birthday surprise in the room at Atlantis The Royal Dubai?

    The concierge can organise special room decorations (balloons, flowers, cakes) and coordinate personalised touches for a birthday celebration.

  • Is it possible to plan a romantic marriage proposal at Atlantis The Royal Dubai?

    The concierge can assist in organising a personalised marriage proposal, for example on the terrace, rooftop, or in a hotel restaurant, with a photographer available upon request.

  • How can a small private celebration (cake, flowers) be organised during my stay?

    The concierge can coordinate the setup of a cake, flowers, and a personalised message to celebrate a special event during the stay.

Shopping & Luxury Services

  • Can you organise a personal shopping session in a Dubai shopping mall?

    The concierge can arrange a personal shopping session in the main malls of Dubai, with transfers and possible accompaniment.

  • Can you advise and plan visits to luxury boutiques in Dubai?

    The concierge can recommend luxury boutiques and organise visits or private appointments at certain stores, subject to availability.

  • Is it possible to arrange the delivery or shipping of my luxury purchases from the hotel?

    The concierge can assist with the delivery of your purchases to the hotel and, depending on available services, coordinate the international shipping of certain items.

Family Activities

  • Can you help me organise a family day at Aquaventure Waterpark from the hotel?

    The concierge can provide schedules, tickets, and access to Aquaventure Waterpark and other family activities related to Atlantis, with internal transfers if needed.

  • How can I register my children for the kids club or children's activities at Atlantis The Royal Dubai?

    The concierge can indicate the available kids clubs, their schedules, accepted ages, and proceed with the prior registration of your children.

Personalized Experiences

  • Can you create a personalised itinerary to make the most of the hotel and Dubai over a few days?

    The concierge can design a tailored programme combining rooftop pool, restaurants, spa, and nightlife in Dubai, according to your preferences and the duration of your stay.

  • Is it possible to arrange a professional photo shoot at Atlantis The Royal Dubai?

    The concierge can organise professional photo shoots in the iconic spaces of the hotel, subject to internal rules and necessary permissions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits