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5★ · Bath

The Gainsborough Bath Spa

Beau St, Bath BA1 1QY, Royaume-Uni, Bath

4.54.5/51,514 reviews · Google rating
  • Spa fed by Bath’s thermal waters
  • Steps from the Roman Baths
  • Historic setting in the heart of Bath
  • Member of Small Luxury Hotels of the World

Hotel 5-star in Bath, United Kingdom, 126 m from the Roman Baths, featuring a spa, thermal bathing in central Bath and 24-hour concierge.

What is The Gainsborough Bath Spa known for in Bath?

The hotel is best known for its spa using Bath’s thermal waters, a rare experience right in the city centre.

Its other key strength is location, within easy walking distance of the Roman Baths and Bath’s main historic sights.

Is The Gainsborough Bath Spa worth the price for a stay in Bath?

The value lies mainly in the combination of a central address, a historic setting and an on-site thermal spa.

Rates vary by dates and room category. It is best to compare for your travel period and book treatments ahead.

What can you do on foot around The Gainsborough Bath Spa?

The hotel works very well for a car-free stay. The Roman Baths, Bath Abbey and Thermae Bath Spa are all a short walk away.

You can also plan an evening at Komedia or a stop at Sally Lunn’s without complicated logistics.

A word from the Concierge

The Gainsborough Bath Spa through the Concierge's eyes

Located in Bath, United Kingdom, The Gainsborough Bath Spa is a 5★ hotel that combines luxury and wellness. This establishment is situated in a historic setting, close to the famous Roman Baths. The hotel is a member of Small Luxury Hotels of the World, ensuring quality service and attention to detail.

What sets this hotel apart is its unique spa that utilizes the thermal waters of Bath. The atmosphere is soothing, ideal for travelers seeking relaxation. Guests appreciate the blend of modern elegance and historical charm. The interior design and facilities are carefully crafted to provide a pleasant experience.

Before visiting, know that this hotel is particularly suitable for couples and travelers looking to recharge. Stays are popular year-round, but it is advisable to book in advance, especially during peak periods. The proximity to local attractions makes exploring Bath easy.

_My tip from the Concierge: consider booking a spa treatment upon arrival, as slots fill up quickly._

Why choose The Gainsborough Bath Spa?

The Gainsborough Bath Spa is an exceptional address in Bath, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Spa fed by Bath’s thermal waters
  • Steps from the Roman Baths
  • Historic setting in the heart of Bath
  • Member of Small Luxury Hotels of the World
  • Blend of contemporary elegance and historic charm

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Thermal bathing in the heart of Bath

    The hotel’s signature experience lies in reconnecting, without leaving the property, with Bath’s defining element: thermal water. After a day in the Georgian streets or a visit to the Roman Baths, returning to the spa for time in the water creates a rare continuity between heritage and wellbeing. It is a particularly meaningful way to understand the city, not only through its monuments but through the resource that has shaped it for centuries.

    IncontournableIncluded in your stay
  • Pre-booked spa treatment

    To make the most of the stay, it is wise to reserve a treatment as soon as travel dates are confirmed. At a property sought after for its spa, the most desirable slots fill quickly, especially on shorter stays. A treatment placed thoughtfully within the itinerary—either at the start to unwind or after a day of sightseeing—can transform the overall rhythm of the escape and give it a deeper restorative quality.

    À anticiperReservation required
  • A walkable weekend from the hotel

    Thanks to its central location, the hotel is ideally suited to a car-free stay shaped by walking. Guests can head out early towards the main landmarks, pause in a bookshop or tea room, return to rest, then go out again later in the day. That freedom of movement, without complicated logistics, is part of Bath’s real luxury and gives the stay a particularly pleasing sense of ease.

    Included in your stay
  • Romantic spa escape

    The Gainsborough Bath Spa is especially well suited to stays for two. The combination of an elegant historic centre, a hushed hotel atmosphere and a thermal spa creates a setting naturally suited to romantic escapes. The experience relies not on theatrics but on a succession of simple, well-judged moments: an unhurried breakfast, a walk through Bath, a return to the spa, a relaxed dinner and an evening in the calm of the room.

    CouplesIncluded in your stay
  • Post-sightseeing return ritual

    One of the best ways to experience the hotel is to shape the day around a regular return between city and wellbeing. After several hours spent outside, rediscovering the property’s calm atmosphere, one’s room and then the spa ensures that the itinerary never becomes tiring. This movement between exploration and recovery gives the stay a very particular quality, more balanced than a conventional city break.

    Included in your stay
  • Concierge-guided Bath, tailored to you

    For a short stay, the concierge can save valuable time by refining the programme according to your preferences: more cultural, more contemplative or more spa-focused. In a city that is easy to discover yet where timing matters, this guidance helps avoid overpacked schedules and preserves what matters most: the pleasure of moving through Bath lightly, without sacrificing the quality of the experience.

    Service signatureReservation required

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Dan Moon at The Gainsborough Restaurant

    Restaurant

    Chef: Dan Moon
    Chef: Dan Moon

    Highlights

    • exquisite cuisine inspired by fresh, locally sourced ingredients
    Practical information

    The concierge’s wordBook Dan Moon at The Gainsborough Restaurant if you're after exquisite cuisine by Dan Moon, shaped around beautiful locally sourced ingredients.

  • The Canvas Room

    Lounge

    Highlights

    • extensive drinks menu, including champagnes, fine wines and cocktails
    Practical information

    The concierge’s wordFor a relaxed moment, head to The Canvas Room: the drinks list is extensive, with champagnes, fine wines, and well-chosen cocktails.

  • The Gainsborough Bar

    Bar

    Highlights

    • delicious innovative cocktails tailored to your personal taste
    Practical information

    The concierge’s wordSettle into The Gainsborough Bar and let the team craft an innovative cocktail tailored exactly to your taste.

  • Gainsborough Brasserie

    Brasserie

    Highlights

    • globally inspired gourmet experience
    • three-course dinner in the Gainsborough Brasserie including a bottle of house wine
    Practical information

    The concierge’s wordFor a fail-safe dinner, book Gainsborough Brasserie: a world-inspired brasserie with a three-course menu and a bottle of house wine.

  • The Olive Tree

    1 Michelin star

    Restaurant

    Chef: Chris Cleghorn
    Chef: Chris Cleghorn

    Highlights

    • A dark chocolate, olive oil and Pedro Ximénez dessert is a particularly delicious example.
    Practical information

    The concierge’s wordAt The Olive Tree, trust Chris Cleghorn’s Michelin-starred cooking, and save room for the dark chocolate, olive oil and Pedro Ximénez dessert.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Beau St, Bath BA1 1QY, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 1,514 reviews

5/5Candy Woodington

We had the most wonderful stay at The Gainsborough Bath Spa. The service was fantastic. A special mention to Solange who, as front of house, couldn't have made us feel more welcome. Thank you - wonderful hospitality…

5/5Julie Rector

My daughter and I stayed in the Gainsborough in late April. It was centrally located and we were able to walk to the area attractions that we were interested in. After a nice dinner on the town, we stopped in the bar…

5/5Andrew Smith

Some reviews are easy because there is a balance between the good and the bad, you can say this was good and this was bad and let people make up their own minds. This one is a little harder, I couldn’t find anything…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Thermae Bath SpaTourist attraction

    on site · 1 min walk

    Thermae Bath Spa, a wellness center just one minute's walk away, offering thermal baths and relaxing treatments.

    Practical information

    The concierge’s wordA 1-minute walk away, Thermae Bath Spa is an ideal wellness break after a day in town, with thermal baths and relaxing treatments.

  • Thermes de BathMuseum

    126 m · 2 min walk

    Museum just two minutes' walk away, showcasing the history of the famous Roman baths in Bath.

    Practical information

    The concierge’s wordA 2-minute walk away, the Roman Baths offer an ideal cultural break to understand the history of Bath’s famous Roman baths.

  • KomediaPerforming arts

    152 m · 2 min walk

    Event venue two minutes' walk away, hosting various events and performances throughout the year.

    Practical information

    The concierge’s wordFor an easy evening, head to Komedia, a 2-minute walk away: a good pick if you feel like catching a spontaneous show.

  • Sally Lunn’s Historic Eating House & MuseumHistoric landmark

    195 m · 2 min walk

    Historic restaurant two minutes' walk away, providing a dining experience in a historically rich setting.

    Practical information

    The concierge’s wordA 2-minute walk away, Sally Lunn’s Historic Eating House & Museum is a lovely stop if you want to pair lunch with a historical break.

  • Abbaye de BathPlace of worship

    202 m · 2 min walk

    Place of worship two minutes' walk away, known for its Gothic architecture and rich history.

    Practical information

    The concierge’s wordA 2-minute walk away, Bath Abbey makes a lovely pause to take in Gothic architecture and feel the city’s layered history.

  • Theatre Royal, BathPerforming arts

    223 m · 3 min walk

    Theater three minutes' walk away, offering a variety of live performances throughout the year.

    Practical information

    The concierge’s wordA 3-minute walk away, Theatre Royal makes a lovely evening break if you’re in the mood for live performance during your stay in Bath.

  • GuildhallHistoric place

    255 m · 3 min walk

    Guildhall, a historic venue three minutes' walk away, used for events and public gatherings.

    Practical information

    The concierge’s wordA 3-minute walk away, Guildhall offers a practical historic stop if you want to catch the local buzz around a public gathering place.

  • Pont PulteneyTourist attraction

    365 m · 4 min walk

    Pulteney Bridge, an iconic bridge just four minutes' walk away, known for its unique architecture and charming shops.

    Practical information

    The concierge’s wordA 4-minute walk away, Pulteney Bridge makes a lovely break for a stroll among distinctive architecture and quaint little shops.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • The Recreation GroundPark

    471 m · 6 min walk

    Park a six-minute walk away, ideal for relaxing and enjoying nature.

    Practical information

    The concierge’s wordA 6-minute walk away, The Recreation Ground offers an easy nature break to catch your breath between plans or enjoy a quiet moment.

  • Alexandra ParkPark

    756 m · 9 min walk

    Park a nine-minute walk away, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break 9 minutes on foot away, head to Alexandra Park when you feel like unwinding and enjoying nature.

  • Royal CrescentPark

    847 m · 10 min walk

    Royal Crescent, an iconic park in Bath, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Bath, head to Royal Crescent when you feel like unwinding and enjoying a peaceful moment.

  • Royal Victoria Park BathPark

    910 m · 11 min walk

    Royal Victoria Park, a park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Bath, head to Royal Victoria Park for a gentle walk along its paths and a breather between visits.

  • Prior ParkGarden

    1.9 km · 3 min by car

    Prior Park, a garden to visit, offers a pleasant green space for walking and relaxing.

    Practical information

    The concierge’s wordFor a green break in Bath, Prior Park is well suited to a quiet stroll or a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Gainsborough Bath Spa?

    Check-in starts at 3:00 PM and check-out must be completed by 11:00 AM, according to hotel information and major booking sites.

  • Can I check in early?

    Early check-in is sometimes possible depending on room availability on the day of arrival. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a late check-out service?

    A late check-out may be offered subject to availability and possibly for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    A luggage storage service is available to drop off your bags before check-in or after check-out, according to common practices of similar hotels.

  • How does the arrival process work at The Gainsborough Bath Spa?

    Check-in is done at the reception located in the main lobby of the hotel, with concierge service and porters to assist you to your room.

Location & Access

  • Where is The Gainsborough Bath Spa located in Bath?

    The official address is Beau Street, Bath BA1 1QY, in the heart of Bath's historic centre just a few minutes' walk from the Roman Baths.

  • What is the distance between the hotel and the city centre of Bath?

    The hotel is approximately 800 feet, or a few minutes' walk, from the city centre of Bath and major attractions such as the Roman Baths.

  • How do I get to The Gainsborough Bath Spa from Bath Spa railway station?

    From Bath Spa railway station, it generally takes 10 to 15 minutes on foot or a few minutes by taxi to reach the hotel in the city centre.

  • Is the hotel's location convenient for exploring Bath on foot?

    The Gainsborough Bath Spa is located in Bath's pedestrianised centre, with many restaurants, shops, and tourist sites accessible on foot.

  • What is the distance between the hotel and the airport?

    The distance to Bristol Airport is approximately 30 kilometres, or 40 to 50 minutes by car depending on traffic. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Private on-site parking is not clearly indicated consistently. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What are the rooms at The Gainsborough Bath Spa like?

    The rooms combine Georgian style and modern comfort, featuring high-end beds, marble bathrooms, and elegant decor, according to luxury guide descriptions.

  • What amenities are available in the rooms?

    The rooms are equipped with an HD television, air conditioning, Bluetooth radio, complimentary minibar, and a hospitality tray with tea and a Nespresso machine.

  • What types of rooms and suites are offered in the hotel?

    The hotel offers double rooms, twin rooms, suites, and a holiday home, according to the options listed on booking sites.

  • Are the bathrooms in the rooms spacious and well-equipped?

    Some rooms feature large bathrooms with a separate bath and shower, described as spacious and luxurious in customer reviews.

  • Does the hotel offer non-smoking rooms?

    Most rooms are non-smoking, and the hotel enforces a strict no-smoking policy indoors, as stated in service descriptions.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, according to information from major booking sites and Hilton.

  • What concierge services are available at The Gainsborough Bath Spa?

    A concierge service is available, offering assistance with bookings, information, and organising personalised stays, as mentioned in the hotel description.

  • What are the main services included in the room rate?

    Wi-Fi, access to the concierge, and use of the minibar are mentioned as included in the stay for hotel guests.

  • Are airport transfers offered?

    Airport transfers can be arranged on request via the concierge, by private car or taxi, at the usual extra charge. Please contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast includes continental options, buffet, à la carte, and Full English/Irish, with an excellent reputation in customer reviews.

  • Does the hotel have an on-site restaurant?

    The hotel has an on-site restaurant, The Gainsborough Brasserie, offering modern cuisine and serving breakfast, lunch, and dinner depending on the days.

  • What type of cuisine is served at the hotel restaurant?

    The Gainsborough Brasserie serves brasserie-style cuisine, inspired by local produce, with menus varying by season, according to guides and culinary reviews.

  • Is there a bar or lounge for drinks at the hotel?

    A bar or lounge is available for cocktails, wines, and hot beverages, in an elegant setting that complements the Georgian architecture.

  • Can I have breakfast or a meal via room service?

    Room service is offered, allowing guests to have breakfast and meals in their room, as mentioned in the hotel service information.

Spa & Wellness

  • What makes The Gainsborough Bath Spa special?

    The Gainsborough Bath Spa is renowned for its integrated thermal spa, with direct access to the natural waters of Bath, unique in the UK according to specialist reviews.

  • Does the hotel have a pool?

    The hotel has an indoor pool linked to the spa facilities, fed by the natural thermal waters of Bath according to descriptions. Please contact the concierge to confirm the arrangements for the day.

  • How does access to the spa work for hotel guests?

    Guests have access to the thermal spa with pools, sauna, and relaxation areas, generally during certain free time slots in the morning and evening.

  • What types of treatments and massages are available at the spa?

    Massage treatments, body and facial treatments are offered by the spa, with mandatory booking and variable prices depending on the type of treatment.

  • Are there any specific restrictions in the spa area?

    The use of phones and cameras is generally prohibited in the spa to maintain the tranquility and privacy of the space.

Activities & Leisure

  • What leisure activities are accessible from The Gainsborough Bath Spa?

    The hotel offers several paid or free activities through partners, such as nearby golf, hiking, cycling, and guided city tours.

  • Is the hotel well located to discover the tourist sites of Bath?

    Located in the heart of Bath, the hotel allows quick access to the Roman Baths, Bath Abbey, Thermae Bath Spa, and shopping streets.

  • Can I organise excursions to the Cotswolds or Stonehenge from the hotel?

    Excursions to the Cotswolds, Stonehenge, or other historical sites are often offered through the concierge or partner agencies.

  • Is the experience offered by The Gainsborough Bath Spa worth the price asked?

    The Gainsborough Bath Spa is renowned for providing a luxury experience with a unique thermal spa, generally deemed 'worth the price' by the specialised press.

Family & Kids

  • Is the hotel suitable for staying with babies or young children?

    Cots are available upon request in certain rooms, and the calm environment is suitable for stays with young children.

  • Are there family or connecting rooms at The Gainsborough Bath Spa?

    Connecting rooms or family-friendly configurations may be offered depending on availability at the time of booking.

  • What family activities are available near the hotel?

    The central location allows easy access to family activities such as museums, parks, and child-friendly attractions in Bath.

Pets

  • Are pets allowed at The Gainsborough Bath Spa?

    Pets are not allowed in the hotel, according to information from Hilton and booking sites.

  • Does the hotel offer a specific service for pets?

    No pet sitting or boarding services are offered on-site. Please contact the concierge for local recommendations if necessary.

  • Can my pet accompany me in the common areas or at the spa?

    For the comfort of other guests and the hygiene of the spa areas, pets are not allowed throughout the entire building.

Accessibility

  • Is The Gainsborough Bath Spa suitable for people with reduced mobility?

    The hotel has non-smoking rooms, lifts, and trained staff to assist people with reduced mobility in the common areas.

  • Are there specially adapted rooms for disabled guests?

    Some rooms are accessible by lift and may be suitable for wheelchairs, with more spacious bathrooms. Please contact the concierge to confirm the arrangements for the day.

  • Are the hotel’s common areas easily accessible?

    The main common areas, such as the restaurant and lobby, are accessible via ramps or lifts, in accordance with luxury hotel standards.

Billing & Policies

  • What is the hotel’s cancellation policy?

    Cancellation conditions vary depending on the rate and booking channel. It is recommended to check the specific terms at the time of confirmation.

  • Are there any local taxes to pay?

    Local taxes may apply according to British regulations and the city of Bath. The details of the fees are provided at the time of booking.

  • What payment methods are accepted at The Gainsborough Bath Spa?

    Payment for rooms can generally be made by major credit card, sometimes accompanied by a pre-authorisation upon arrival.

Sustainability

  • Does The Gainsborough Bath Spa implement actions for sustainable development?

    The hotel incorporates modern practices such as the use of efficient equipment and careful resource management in the thermal spa. Please contact the concierge to confirm the arrangements for the day.

  • How is the use of natural thermal waters integrated into the hotel’s approach?

    Natural thermal waters are used in the spa, contributing to an authentic experience and reducing certain needs for artificial heating.

  • Are there waste reduction or energy-saving policies at the hotel?

    Waste reduction initiatives and responsible energy management are common in this type of luxury hotel. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Gainsborough Bath Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between The Gainsborough Bath Spa and the airport?

    The concierge can organise a private transfer by car or limousine to or from Bristol Airport or London Heathrow. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a transfer from Bath Spa station?

    The concierge can book a chauffeur for Bath Spa station or recommend a reliable taxi for your train arrivals and departures. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for an excursion from the hotel?

    The concierge can arrange a chauffeur-driven car for a day to visit the Cotswolds or Stonehenge from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise my journey to London from Bath?

    The concierge can advise on the best route and book train or coach tickets to London or other cities. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a chauffeur for the evening during my stay at The Gainsborough Bath Spa?

    The concierge can organise taxi or private vehicle transfers for the evening, including to restaurants or events in Bath. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at The Gainsborough Brasserie for dinner?

    Reservations are made through the concierge, who can secure a table at The Gainsborough Brasserie subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest and book restaurants in Bath suitable for a romantic stay?

    The concierge can recommend and reserve fine dining or bistro-style restaurants in the historic centre of Bath. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to get a reservation at a vegetarian restaurant recommended by the hotel?

    The concierge can indicate establishments suitable for vegetarian, vegan, or gluten-free diets and handle the reservations. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a birthday dinner at the hotel restaurant?

    The concierge can arrange birthday or celebration dinners, with a special menu or personalised cake at the hotel restaurant. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend pubs or bars near The Gainsborough Bath Spa?

    The concierge can suggest addresses for traditional pubs or cocktail bars in Bath and reserve tables if necessary. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a treatment be booked at The Gainsborough Bath Spa?

    Reservations are made through the concierge or the spa, which can schedule massages, facials, and thermal access according to your timings. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise a part of the spa for a couple's moment?

    The concierge can organise a private session or couple's experience in the thermal pools of the spa, subject to availability. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can a complete spa programme be created for a wellness stay at The Gainsborough Bath Spa?

    The concierge can recommend a tailored spa programme for a wellness weekend, combining thermal access and treatments. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can the concierge adjust the timings of my spa treatments to fit my sightseeing schedule?

    The concierge can arrange treatments at specific times before or after your city excursions to optimise your schedule. It is recommended to contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can a guided tour of the Roman Baths be organised from the hotel?

    The concierge can book tickets and guided tours for the Roman Baths, Bath Abbey, and the main attractions near the hotel. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Is it possible to book an excursion to Stonehenge through the hotel concierge?

    The concierge can plan an excursion to Stonehenge with a private guide or group, departing from The Gainsborough Bath Spa. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a guided walking tour of Bath?

    The concierge can offer walking tours in Bath, including the Georgian quarters and the iconic locations of Jane Austen. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can you help me plan the main cultural visits around the hotel?

    The concierge can recommend suitable cultural visits, museums, and art galleries, and make the necessary reservations. It is recommended to contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, champagne, and petals for an anniversary or a proposal. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can you organise a birthday cake and a small celebration on-site?

    The concierge can coordinate a birthday cake, candles, and a setup at the restaurant or in the room. It is recommended to contact the concierge to confirm the arrangements for the day.

  • Can the concierge find a photographer for a photo shoot in Bath?

    The concierge can recommend a local photographer to capture a special occasion in the setting of Bath. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend luxury shops near the Gainsborough Bath Spa?

    The concierge can indicate luxury boutiques, jewellers, and fashion houses located just minutes from the hotel in the centre of Bath. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a personal shopper during my stay in Bath?

    The concierge can arrange for a personal shopper or a tailored shopping session in the shopping streets of Bath. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can the concierge suggest child-friendly activities near the hotel?

    The concierge can propose a family activity programme in Bath, including interactive museums, parks, and attractions suitable for children. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you design a customised day combining a visit to Bath and a spa?

    The concierge can create a bespoke experience, such as a private tour of Bath's highlights followed by a thermal journey at the spa. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to create a personalised gourmet tour during my stay at the Gainsborough Bath Spa?

    The concierge can organise a gastronomic tour in Bath, selecting restaurants and bars based on your preferences. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits