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5★ · Wengen

Maya Caprice Boutique Hotel & Spa

Wengen

4.54.5/5253 reviews · Google rating

Hotel 5-star in Wengen, Switzerland, in the heart of Wengen, featuring a spa, breakfast overlooking the Alps and romantic car-free village stays.

Is Maya Caprice Boutique Hotel & Spa a good choice for a romantic stay in Wengen?

Yes. Its boutique scale and intimate atmosphere suit a stay for two particularly well.

The Alpine setting, the spa and Wengen’s quiet pace all support a calm, private retreat.

What can you expect from the spa at Maya Caprice Boutique Hotel & Spa?

The spa is designed as a genuine recovery moment after skiing or hiking.

It is especially rewarding in winter, but it also suits warmer months after a day outdoors.

Is Maya Caprice Boutique Hotel & Spa well located for exploring Wengen on foot?

Yes. The stay fits naturally with Wengen’s pedestrian rhythm, as the village is car-free.

From the hotel, it is easy to reach the station, head higher into the mountains or simply walk through the village.

A word from the Concierge

Maya Caprice Boutique Hotel & Spa through the Concierge's eyes

Maya Caprice Boutique Hotel & Spa is located in Wengen, Switzerland. This 5★ hotel offers a unique experience in the heart of the Swiss Alps. Set in a picturesque location, it attracts mountain and nature enthusiasts. The warm and welcoming atmosphere creates a relaxing environment for guests. What sets this hotel apart is its intimate ambiance and attentive service. Travelers appreciate the refined setting and modern facilities. Although the hotel is small, it provides high-quality services, including a spa for rejuvenation after a day outdoors. Before you go, note that this hotel is perfect for couples and travelers seeking tranquility. The summer season is ideal for hiking, while winter draws skiing enthusiasts. Public transport makes accessing the area easy. _My tip from the Concierge: book your spa treatments in advance, as slots fill up quickly during peak season._

Why choose Maya Caprice Boutique Hotel & Spa?

Maya Caprice Boutique Hotel & Spa is an exceptional address in Wengen, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Alps

    Beginning the day in Wengen with breakfast in a calm setting, as the light gradually reaches the mountains, is one of the stay’s most quietly rewarding pleasures. The experience captures the spirit of Maya Caprice: taking one’s time, looking out at the Alps, then setting off for the slopes or trails with a renewed sense of clarity.

    SignatureIncluded in your stay
  • Post-ski recovery at the spa

    After a day spent in the cold and at altitude, returning to the warmth of the spa turns the journey back to the hotel into a genuine ritual. The body releases effort, the mind slows, and the mountains give way to a deep sense of recovery. It is especially rewarding in winter, when the contrast between the crisp outdoors and the soothing interior defines the stay.

    Bien-êtreIncluded in your stay
  • Wellness pause after hiking

    In the warmer months, the spa takes on a different yet equally essential role. After several hours of walking, it becomes the place to recover without breaking the connection with the day spent outdoors. This gentle transition between effort and rest suits the spirit of Wengen perfectly, where fresh air, quiet and interior comfort naturally alternate.

    Reservation required
  • Romantic stay in Wengen

    The hotel’s boutique scale, intimate atmosphere and setting within a car-free village create an especially fitting backdrop for a stay for two. Between Alpine views, quiet returns after a day outdoors and restorative moments in the spa, the experience becomes more personal, almost suspended, far from everyday pace.

    CouplesIncluded in your stay
  • Experiencing Wengen on foot

    One of the stay’s most enduring pleasures lies in discovering a mountain village where movement happens differently. Leaving the hotel, reaching the station, heading for higher ground or simply wandering through Wengen on foot immediately alters one’s sense of time. Quietly transformative, it gives the journey a rare calm within a major Alpine destination.

    Included in your stay
  • Spa treatment by reservation

    To make the most of the stay’s restorative qualities, reserving a treatment places wellbeing at the centre of the programme rather than as an afterthought. After skiing, walking or a day of active contemplation, this dedicated moment helps release tension and restore a slower rhythm. During busy periods, booking ahead is especially wise.

    À réserverReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00 to 22:00
Check-out
Until 11:00

Cancellation

Yes, this property offers free cancellation on select room rates, because flexibility matters!

Pets

Pets are not allowed.

No pets and no service animals are allowed at this property.

Guest reviews

4.5 / 5 · 253 reviews

5/5Caleb Johnson

Incredible experience! The entire staff was so helpful and friendly. The room was clean and of course had an incredible view. Great location in Wengen close to the station. Complimentary breakfast was very good…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Maya Caprice Boutique Hotel & Spa?

    Check-in is generally possible from 3 PM and check-out must be completed before 11 AM, according to information from booking platforms.

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • Is a late check-out service offered by the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • How does the check-in process work upon arrival at Maya Caprice Boutique Hotel & Spa?

    Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Some sites indicate that transfers to the airport are not offered directly by the hotel, but access is easily available by train from the main airports.

Location & Access

  • Where is Maya Caprice Boutique Hotel & Spa located and how can I access it?

    The establishment is located in Wengen, a pedestrian village accessible only by train from Lauterbrunnen, in the heart of the Jungfrau region.

  • What is the distance between the hotel and Wengen train station?

    Wengen train station is very short walking distance from the hotel, making it easy to arrive with luggage.

  • Is Maya Caprice Boutique Hotel & Spa close to the ski slopes and lifts?

    The hotel is in the centre of Wengen, close to the lifts and the Grindelwald-Wengen ski area.

  • What is the distance between the hotel and the airport?

    The nearest airport mentioned by booking sites is about 47 km away, most likely Bern Airport.

  • Does the hotel have parking?

    The descriptions on booking sites clearly indicate that the hotel does not have parking for its guests.

Rooms & Amenities

  • What amenities can be found in the rooms of Maya Caprice Boutique Hotel & Spa?

    Rooms generally feature a balcony, a minibar, a flat-screen TV with cable channels, and free Wi-Fi, according to descriptions from online travel agencies.

  • Do the rooms offer a view of the mountains or a balcony?

    Some rooms are described as spacious, with large windows and panoramic views of the surrounding mountains.

  • How many rooms does Maya Caprice Boutique Hotel & Spa have?

    The hotel offers approximately 21 rooms, which corresponds to a small capacity boutique hotel, conducive to an intimate atmosphere.

  • Are there family or connecting rooms available at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free throughout the establishment according to major booking platforms and customer reviews.

  • What services are included during the stay at Maya Caprice Boutique Hotel & Spa?

    Concierge service, a ski storage room, and access to the spa with sauna are generally included services offered by the hotel.

  • Does the hotel offer room service for meals or drinks?

    Room service is offered at certain times, allowing meals or drinks to be taken in the room according to information from booking sites.

  • Is daily housekeeping automatically provided during the stay?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered, with an indicative cost of approximately 20 CHF per person according to certain platforms, which may vary depending on the season and chosen rate.

  • Does the hotel have an on-site restaurant?

    The hotel has its own restaurant, the Maya Caprice Restaurant, which serves Italian cuisine and offers a pleasant view of the garden.

  • Are there vegetarian or special diet options available at the hotel restaurant?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a bar or lounge for having a drink in the evening at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa and wellness facilities are offered by Maya Caprice Boutique Hotel & Spa?

    The hotel has a spa with full treatments, including massages, body treatments, facials, sauna, and wellness area.

  • Do treatments and massages at the hotel spa need to be booked in advance?

    Contact the concierge to confirm the arrangements for the day.

  • Is the spa freely accessible to guests or subject to specific hours?

    Contact the concierge to confirm the arrangements for the day.

  • Are wellness packages or spa deals available for multiple days?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    Booking platforms specify that the hotel does not offer a swimming pool, but does have a spa with sauna and treatments.

Activities & Leisure

  • What outdoor activities can be practiced near Maya Caprice Boutique Hotel & Spa?

    The hotel has direct access to the ski slopes and is located close to the Grindelwald-Wengen area, ideal for winter sports.

  • Does the hotel have a tennis court or other sports facilities?

    An outdoor tennis court is mentioned among the leisure facilities available on the websites of certain online agencies.

  • Does the hotel offer ski packages or partnerships with local ski schools?

    Contact the concierge to confirm the arrangements for the day.

  • Are there any entertainment or special evenings organised at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the hotel suitable for staying with young children?

    Contact the concierge to confirm the arrangements for the day.

  • Are baby cots or children's equipment available on request?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a childcare or babysitting service?

    Contact the concierge to confirm the arrangements for the day.

  • Do children benefit from reduced rates for breakfast or the spa?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Maya Caprice Boutique Hotel & Spa?

    Pets are generally not accepted in the establishment according to the policies indicated on certain booking platforms.

  • Are specific rooms available for travellers with pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are there additional fees if a pet is exceptionally accepted?

    Contact the concierge to confirm the arrangements for the day.

  • Is the environment around the hotel suitable for walking a dog?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Maya Caprice Boutique Hotel & Spa accessible to people with reduced mobility?

    Information from booking sites indicates that the hotel is unfortunately not accessible to disabled individuals, particularly in terms of suitable infrastructure.

  • Is there a lift serving the floors of the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specially equipped rooms for disabled guests?

    Contact the concierge to confirm the arrangements for the day.

  • Is the path between Wengen station and the hotel easy to navigate for people with walking difficulties?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What payment methods are accepted at Maya Caprice Boutique Hotel & Spa?

    Major credit cards are generally accepted and a local tourist tax is payable in addition according to the information from travel agencies.

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the booking channel and the type of rate chosen, it is important to check the conditions specific to your reservation.

  • Are there tourist taxes to pay?

    The tourist tax in Wengen is approximately 5.30 CHF per adult and 2.20 CHF for children aged 6 to 16 years per night, with those under 6 years exempt.

  • Are security deposits or bank pre-authorisations required upon arrival?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel implement measures for sustainable development or reducing its environmental footprint?

    Contact the concierge to confirm the arrangements for the day.

  • Are there initiatives to limit single-use plastics or encourage recycling at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the establishment encourage guests to use public transport to reduce their carbon footprint?

    Contact the concierge to confirm the arrangements for the day.

  • Is the heating and energy consumption of the hotel managed with energy-efficient or smart systems?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Maya Caprice Boutique Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you help me organise the journey from the airport to Maya Caprice Boutique Hotel & Spa in Wengen?

    The concierge can organise your train itinerary from the main Swiss airports to Wengen, then advise on the best schedule based on your arrival.

  • Is it possible to book a private transfer from Interlaken or Lauterbrunnen to Wengen?

    The concierge can recommend and book taxi or private transport services from Lauterbrunnen or Interlaken to Wengen station, according to your timing needs.

  • Could you provide me with the best train schedules to arrive in Wengen from Zurich or Geneva?

    The concierge can provide train schedules for Wengen and suggest optimal connections from Zurich, Geneva, or Bern.

  • Can the concierge organise the transport of my luggage between Wengen station and the hotel?

    The concierge can arrange for the transport of luggage between Wengen station and the hotel to avoid carrying your bags uphill.

  • Can you organise my return transfer to the airport on the day of departure?

    It is recommended to contact the concierge to coordinate return transfers to the airport and check the train connections suitable for your flight time.

Restaurant Reservations

  • Can you book a table at Maya Caprice Restaurant for dinner?

    Reservations are made through the concierge, who can book a table at Maya Caprice Restaurant and suggest the best times based on the crowd and your skiing schedule.

  • Could you recommend and book restaurants in Wengen outside the hotel?

    The concierge can recommend and book restaurants in Wengen and in the Lauterbrunnen valley, taking into account your culinary preferences.

  • Is it possible to plan a gourmet dinner with a menu tailored to my dietary requirements?

    The concierge can organise a special dinner with menus adapted to vegetarian, gluten-free, or other dietary restrictions, in coordination with the kitchen.

Spa Bookings

  • Can you book massages and treatments at the spa of Maya Caprice Boutique Hotel & Spa in advance?

    Reservations are made through the concierge, who can block slots for massages, facials, and other treatments at the hotel spa.

  • Is it possible to plan a multi-day spa programme during my stay?

    The concierge can organise a wellness programme over several days, combining different treatments, sauna access, and relaxation time according to your wishes.

  • Can you help me find spa slots in the evening after skiing?

    It is recommended to contact the concierge to check the spa availability during peak hours and adjust your bookings accordingly.

Excursions & Cultural Visits

  • Could you organise an excursion to Jungfraujoch or the surrounding peaks?

    The concierge can organise excursions to Jungfraujoch, Mount First, or the Eiger, including tickets, schedules, and transport recommendations.

  • Can you suggest and organise easy hikes around Wengen?

    The concierge can propose scenic hiking routes around Wengen suitable for your level, along with maps and safety advice.

  • Is it possible to book cultural guided tours in the Lauterbrunnen area?

    The concierge can book guided tours of villages and sites in the Lauterbrunnen and Interlaken region, with multilingual local guides.

Special Occasions

  • Can you prepare a romantic surprise in the room for an anniversary or a marriage proposal?

    The concierge can arrange a romantic room decoration, with flowers, champagne, and a mountain view, for an anniversary or a marriage proposal.

  • Is it possible to order a birthday cake and a small celebration at the hotel restaurant?

    The concierge can coordinate a personalised cake and a festive table at the restaurant to celebrate a birthday or family event.

  • Can you help me organise a professional photo shoot in the village or in the mountains?

    The concierge can assist in organising a professional photo shoot in Wengen or on the slopes to capture a special occasion.

Shopping & Luxury Services

  • Could you recommend nearby sports or luxury shops to buy ski equipment?

    The concierge can direct you to the best sports and luxury shops in Wengen or Interlaken and offer services for renting or purchasing high-end ski equipment.

  • Can you suggest places to buy Swiss watches or jewellery during my stay?

    The concierge can recommend jewellery shops, watchmakers, and iconic Swiss stores in the region, based on your shopping desires.

  • Is it possible to have rented ski equipment delivered directly to the hotel?

    The concierge can arrange a ski and boot rental service, with possible delivery to the hotel depending on the available providers.

Family Activities

  • Can you recommend activities suitable for children in Wengen during winter?

    The concierge can suggest family-friendly activities suitable for children, such as sledging, ice skating, or walks, and check the timings of the facilities.

  • Could you book ski lessons for my children during our stay?

    The concierge can arrange ski lessons for children and adults with local schools, reserving slots in advance.

Personalized Experiences

  • Is it possible to design a personalised programme combining skiing, spa, and gastronomy?

    The concierge can create a tailored programme combining skiing, spa, gastronomy, and excursions for a short stay or a full week.

  • Can you organise a special evening with flexible dinner timings for a small group?

    The concierge can organise a special private evening, such as a dinner at a flexible time, depending on the restaurant's availability and your requests.

  • Can you help me organise authentic local experiences away from the usual tourist circuits?

    It is recommended to contact the concierge for any specific requests, such as activities off the beaten path or authentic local experiences in Wengen.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits