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5★ · İzmir

Hôtel KeyUrla

Kuşçular, 8028. Sk. No:24, 35437 Urla/İzmir, Türkiye, İzmir

4.64.6/5101 reviews · Google rating
  • Coastal setting in İzmir
  • Relais & Châteaux member
  • Peaceful atmosphere for a couples’ escape
  • Local cuisine takes centre stage

Hotel 5-star in İzmir, in the heart of the city, featuring 24-hour concierge, an Aegean tasting table and a seaside twilight ritual.

A word from the Concierge

Hôtel KeyUrla through the Concierge's eyes

Hôtel KeyUrla is located in İzmir, Turkey, offering a unique experience in a coastal setting. This 5★ hotel is part of the Relais & Châteaux properties, ensuring quality service and a welcoming atmosphere. The region is known for its beaches and picturesque landscapes, perfect for a relaxing getaway.

What sets Hôtel KeyUrla apart is its commitment to authentic hospitality and refined ambiance. Travelers appreciate the local cuisine, often highlighted in carefully prepared dishes. The peaceful setting and quality facilities contribute to a memorable experience.

Before visiting Hôtel KeyUrla, know that the atmosphere is suitable for couples and travelers seeking tranquility. Summer months attract many visitors, but spring and autumn also offer pleasant weather. Proximity to the sea allows for water activities and seaside strolls.

_My tip from the Concierge:_ book in advance to secure your stay, especially during the busy summer season.

Why choose Hôtel KeyUrla?

Hôtel KeyUrla is an exceptional address in İzmir, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Coastal setting in İzmir
  • Relais & Châteaux member
  • Peaceful atmosphere for a couples’ escape
  • Local cuisine takes centre stage
  • Refined setting designed for relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in step with the Aegean coast

    Beginning the day at KeyUrla means entering the stay with calm and clarity. Breakfast becomes a proper moment, shaped by local produce, simple flavours and the light of the morning. Ideal for couples and for travellers seeking quiet, it immediately sets the tone for a stay devoted to relaxation and the pleasure of taking one’s time.

    IncontournableIncluded in your stay
  • Dinner centred on local flavours

    Dining is integral to the identity of the house. Dinner at KeyUrla offers a way to explore the region’s cuisine in a refined yet understated setting, where freshness of produce and the spirit of the coast take centre stage. It is the experience to favour for understanding the destination through the plate and making the evening meal one of the highlights of the stay.

    Signature gourmandeReservation required
  • Seaside escape for two

    The hotel’s peaceful atmosphere naturally suits couples’ stays. This experience is less about a single activity than a way of inhabiting the house: a carefully prepared room, an unhurried rhythm, meals taken at leisure and shared moments in a calm setting. It is ideal for marking a romantic interlude without excessive staging, simply supported by the quality of the place.

    Reservation required
  • Concierge itinerary between Urla and İzmir

    With the 24-hour concierge, the stay can be enriched by a tailor-made programme shaped around your preferences: coastal discoveries, dining suggestions, transport arrangements or recommendations for exploring the surroundings of İzmir at your own pace. This experience particularly suits travellers wishing to combine relaxation at the hotel with local immersion, without losing time to logistics.

    Sur mesureReservation required
  • A wellbeing pause in quiet surroundings

    At KeyUrla, wellbeing is first experienced as an atmosphere. Between the quietness of the spaces, the nearness of the sea and the comfort of discreet service, this experience invites guests to slow down properly. It suits travellers seeking not a crowded programme but a restorative stay made of rest, reading, walks and recovered time. It is a very contemporary way of understanding luxury.

    Included in your stay
  • Seamless arrival and round-the-clock service

    One of the pleasures of a fine hotel lies in the feeling of being expected. With its 24-hour reception and concierge, KeyUrla offers a reassuring, frictionless arrival experience, particularly welcome after travelling to the coast. Luggage assistance, discreet support, a prepared room and help with special requests all contribute to placing guests immediately in the right rhythm for the stay.

    Included in your stay

Restaurants & bars

2 on-site dining venues.

  • An Urla Restaurant

    Restaurant

    Highlights

    • Aegean
    • seasonal Aegean cuisine pairs with locally produced wines
    Practical information

    The concierge’s wordAt An Urla, go for the seasonal Aegean cuisine, especially when paired with a well-chosen local wine.

  • UVA Wellness Spa

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Sorry, pets aren't allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Kuşçular, 8028. Sk. No:24, 35437 Urla/İzmir, Türkiye

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 101 reviews

5/5Gamze Aydın

Key Urla stands out as an absolutely essential destination for anyone seeking the definitive Urla experience. It is arguably the most exceptional choice in the region, offering a seamless blend of luxury accommodation…

5/5Munir HAMAMCIOGLU

An incredibly beautiful and well designed spa, recreational or even a heaven on earth. Next to the Urla Vinery whose wines are something you shouldn’t miss tasting and savouring at the location or when you get back…

5/5Eva Dogan

It’s a brand-new establishment! I’m thoroughly impressed with all the facilities, services, ambiance, and architectural design. It’s hard to believe that it’s located in Turkey. I genuinely hope that more places will…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Güneştekin Art Refinery UrlaArt gallery

    359 m · 4 min walk

    Art gallery a four-minute walk away, showcasing contemporary works and various exhibitions.

    Practical information

    The concierge’s wordA 4-minute walk away, Güneştekin Art Refinery Urla offers a contemporary break between plans, with varied exhibitions depending on when you go.

  • Urla SarapcilikTourist attraction

    369 m · 4 min walk

    Winery a four-minute walk away, offering an experience to explore local wines.

    Practical information

    The concierge’s wordA 4-minute walk away, Urla Sarapcilik offers a local wine discovery break, ideal in the late afternoon for a change of pace from the city.

  • Bizden Biri CamiMosque

    858 m · 10 min walk

    Mosque located 858 meters away, a place of worship and prayer for the local community.

    Practical information

    The concierge’s wordFor a peaceful pause close to local life, this mosque offers a simple moment of reflection during a stroll in İzmir.

  • VALHALLA CAMPİNGTourist attraction

    3.0 km · 5 min by car

    Tourist attraction located 3029 meters away, offering a camping experience in nature.

    Practical information

    The concierge’s wordIf you’re after a nature break around İzmir, VALHALLA CAMPİNG works well for a green camping escape.

  • Gallery UrlaArt gallery

    3.2 km · 5 min by car

    Art gallery located 3,198 meters away, showcasing contemporary works.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, Gallery Urla is well suited to a quiet moment around contemporary art.

  • Ova CamiMosque

    3.2 km · 5 min by car

    Ova Cami, a mosque located 3.2 kilometers away, providing insight into local religious architecture.

    Practical information

    The concierge’s wordFor a cultural pause in İzmir, Ova Cami offers a lovely glimpse of local religious architecture, ideal during the day if you're exploring the area.

  • Azmak BeachTourist attraction

    3.4 km · 6 min by car

    Azmak Beach, a tourist attraction providing a natural setting suitable for relaxation and beach activities.

    Practical information

    The concierge’s wordFor a nature-filled break in İzmir, Azmak Beach is well suited to unwinding or enjoying a few seaside activities.

  • İzmir Kültür Sanat FabrikasıMuseum

    3.6 km · 6 min by car

    Museum 3.5 kilometers away, dedicated to contemporary culture and arts.

    Practical information

    The concierge’s wordFor a contemporary cultural break in İzmir, head to İzmir Kültür Sanat Fabrikası, a museum that suits a moment of art and creativity.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • FC K9 Köpek Oteli ve Eğitim MerkeziPark

    849 m · 10 min walk

    Dog service center providing training and activities tailored for pets.

    Practical information

    The concierge’s wordHandy if you're traveling with a dog: this center offers training and tailored activities for an active break in İzmir.

  • Ormancılar ÇeşmesiNational park

    2.3 km · 4 min by car

    National park located 2,291 meters away, featuring preserved natural landscapes and hiking trails.

    Practical information

    The concierge’s wordFor a nature break, Ormancılar Çeşmesi is well suited to a walk on the trails and open views at altitude.

  • Yaman peyzajGarden

    3.0 km · 5 min by car

    Garden in İzmir, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a quiet break, head to Yaman peyzaj for a stroll or a relaxing moment in the greenery in İzmir.

  • Château de AlbayrakGarden

    3.6 km · 6 min by car

    Garden to visit, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a quiet break, head to Château de Albayrak: this garden is well suited to a gentle stroll or a relaxing moment.

  • Amtrenman sahasıPark

    4.4 km · 8 min by car

    Park located 4,383 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you're after a green break in İzmir, Amtrenman sahası is well suited to a quiet moment to unwind between plans.

  • Boran kahyaGarden

    5.0 km · 9 min by car

    Garden to visit, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a green break in İzmir, Boran kahya is well suited to a quiet stroll or a relaxing moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at KeyUrla?

    The standard times indicate check-in from 2 PM and check-out until 12 PM at KeyUrla, subject to availability on the day. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may be offered if the room is available upon your arrival, possibly with an additional charge depending on the desired time. Contact the concierge to confirm the day's arrangements.

  • Is it possible to have a late check-out at KeyUrla?

    A late departure may be granted depending on the hotel's occupancy, sometimes with additional fees after the standard check-out time. Contact the concierge to confirm the day's arrangements.

  • Is the reception at KeyUrla open 24/7 for late arrivals?

    The reception is generally open 24/7 for late arrivals as well as early departures. Contact the concierge to confirm the day's arrangements.

  • What documents are required for check-in at KeyUrla?

    The usual documents are an ID, sometimes a credit card for guarantee, and the reservation confirmation, in accordance with the hotel's procedures. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is KeyUrla located in relation to the city of Izmir?

    KeyUrla is located in Urla, in the province of Izmir, in a vineyard area close to the Aegean coast, within driving distance of Izmir and Çeşme. Contact the concierge to confirm the day's arrangements.

  • What is the distance between the hotel and the airport?

    The distance between Urla and Izmir-Adnan Menderes Airport is approximately 50 to 60 km by road, which is about 45 to 60 minutes by car depending on traffic. Contact the concierge to confirm the day's arrangements.

  • How to get to KeyUrla from Izmir airport or the city centre?

    Access is mainly by car or taxi from the airport or the centre of Izmir, via the motorway or local roads leading to Urla. Contact the concierge to confirm the day's arrangements.

  • Can you get to KeyUrla by public transport from Izmir?

    Buses and dolmuş serve the Urla area from Izmir, but the most comfortable option to access KeyUrla remains a taxi or a private transfer booked in advance. Contact the concierge to confirm the day's arrangements.

  • What are the main attractions near KeyUrla?

    The main nearby sites include the wineries of Urla, the beaches of the peninsula, and the lively streets of Urla, accessible within a few minutes to about thirty minutes by car depending on the location. Contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • What amenities can be found in the rooms of the KeyUrla hotel?

    The rooms at KeyUrla are air-conditioned and feature a private bathroom, usually with a balcony, as well as modern amenities like in a contemporary boutique hotel. Contact the concierge to confirm the details for the day.

  • Does the KeyUrla hotel offer family or connecting rooms?

    Family rooms are available at KeyUrla, offering configurations suitable for stays with children in the same accommodation. Contact the concierge to confirm the details for the day.

  • Do the rooms at KeyUrla have a balcony or terrace?

    The rooms generally have a balcony or a private outdoor space, with views of the vineyards, garden, or the rural surroundings of Urla. Contact the concierge to confirm the details for the day.

  • Is there a television and air conditioning in the rooms at KeyUrla?

    Amenities typically include a television, air conditioning, a full bathroom, and storage; some types of rooms may offer additional features depending on the category booked. Contact the concierge to confirm the details for the day.

  • How often is housekeeping done in the rooms of the KeyUrla hotel?

    Housekeeping is provided regularly, usually daily, with the option to request additional towels or products via reception. Contact the concierge to confirm the details for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the rooms and common areas of KeyUrla, as in most boutique hotels in the region.

  • Is breakfast included in the room price at KeyUrla?

    The room rate generally includes breakfast served at the An Urla restaurant, unless stated otherwise at the time of booking. Contact the concierge to confirm the details for the day.

  • What reception services are offered at the KeyUrla hotel?

    Reception services are available 24/7 for welcoming guests, providing information requests, and certain services such as luggage storage or taxi calls. Contact the concierge to confirm the details for the day.

  • Does the hotel have parking?

    Parking is available for guests staying at KeyUrla, allowing for travel and movement by car in the region. Contact the concierge to confirm the details for the day.

  • What other services are included or offered to guests of KeyUrla?

    Additional services may include luggage storage, assistance with excursions, and sometimes bike rentals or activities on-site depending on the season. Contact the concierge to confirm the details for the day.

Dining

  • What type of breakfast is offered?

    What type of breakfast is offered? The An Urla restaurant serves breakfast, usually in the form of a set menu or buffet with local products and an offer inspired by the region's gastronomy.

  • Is there a restaurant on-site at KeyUrla for lunch and dinner?

    The An Urla restaurant, located within the establishment, offers breakfast, lunch, and dinner with a menu highlighting local cuisine and estate wines.

  • Does the KeyUrla hotel have its own estate wine list?

    The wine list features wines produced on the KeyUrla estate and other local references, served in the restaurant and hotel bars.

  • Is there a bar or lounge to have a drink at KeyUrla?

    Bars and lounge areas are available, including at least one estate-related bar and an outdoor or beach bar, to enjoy wines and cocktails. Contact the concierge to confirm the day's arrangements.

  • Does the KeyUrla restaurant offer vegetarian options or special menus on request?

    Vegetarian or adapted options can often be offered upon request at the An Urla restaurant, provided the team is informed in advance. Contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • Does the KeyUrla hotel have a spa or wellness area?

    The KeyUrla wellness centre includes a spa offering massages, body scrubs, and body treatments, ideal for relaxation during your stay.

  • What types of treatments are offered at the KeyUrla spa?

    Treatments offered include massages, body scrubs, and various body treatments, to be booked according to the spa's availability.

  • Can multiple treatments or a wellness programme be booked over several days at KeyUrla?

    Packages can be designed for several days, combining different treatments, depending on the current offers of the spa. Contact the concierge to confirm the day's arrangements.

  • Is access to the spa and wellness facilities chargeable at KeyUrla?

    Access to the spa may be included or chargeable depending on the type of room and services booked; some treatments are always charged extra. Contact the concierge to confirm the day's arrangements.

  • Does the hotel have a swimming pool?

    The hotel does not mention a swimming pool among its facilities; the focus is on the vineyard, the spa, the bars, and the proximity to the beach rather than on a swimming pool.

Activities & Leisure

  • What leisure activities are available on-site at KeyUrla?

    The KeyUrla hotel offers an on-site vineyard, a spa, two bars, a beach bar, and free bicycles, providing activities around wine, relaxation, and nature.

  • Can we borrow bikes at the KeyUrla hotel to explore the area?

    Bikes are available for free to explore the surroundings of Urla, providing a pleasant way to traverse the countryside and coastline.

  • Does the KeyUrla hotel offer wine tastings in its vineyard?

    Wine tastings from the estate can be organised on-site, often accompanied by explanations about the production and vineyard. Contact the concierge to confirm the arrangements for the day.

  • What excursions can be easily organised from KeyUrla?

    Due to its proximity to the beach, the hotel allows access to beach activities, as well as visits to wineries and nearby villages. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the KeyUrla hotel suitable for a family stay?

    The hotel's facilities and activities are well-suited for couples and adults; some family rooms and free bikes also allow for a stay with children. Contact the concierge to confirm the arrangements for the day.

  • Are there family rooms or suites suitable for families with children at KeyUrla?

    Family rooms are available and can accommodate several people in the same accommodation, convenient for trips with children.

  • Is there a kids' club or special activities for younger children at KeyUrla?

    There is no structured kids' club; nearby activities are more focused on nature, walks, and exploring the region.

  • Can we request a baby cot or child equipment at the KeyUrla hotel?

    Baby cots or specific equipment can be provided upon prior request, subject to availability. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the KeyUrla Hotel?

    Pets are not allowed at KeyUrla, as the establishment does not accept pets in its rooms or common areas.

  • Does the KeyUrla hotel offer a pet-sitting service?

    No pet-sitting service is offered on-site, given the policy that does not allow animals in the establishment.

  • Are there rooms dedicated to stays with pets at KeyUrla?

    There are no special rooms for guests with pets, as pets are not accepted at KeyUrla.

Accessibility

  • Is the KeyUrla hotel suitable for people with reduced mobility?

    The facilities include step-free access and outdoor spaces; some rooms may be more suitable for people with reduced mobility. Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of KeyUrla (restaurant, spa, outdoors) easily accessible?

    The common areas, such as the restaurant and outdoor spaces, are generally accessible, but some paths may be more natural or sloped. Contact the concierge to confirm the arrangements for the day.

  • Can we request a more accessible room or a ground floor room at KeyUrla?

    Specific arrangements, such as ground floor rooms or those close to the common areas, can be allocated upon prior request. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are transfers to the airport offered?

    Private transfers to or from the airport can be arranged by the concierge upon request and are generally charged as an extra.

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the booked rate, ranging from flexible cancellation to non-refundable rates; they are specified at the time of booking.

  • Are there any tourist taxes to pay?

    Local or tourist taxes may be added to the room rate and are generally specified at the time of booking or at check-in.

  • What payment methods are accepted at the KeyUrla hotel?

    Payments are generally possible by major credit card and sometimes in cash, in accordance with the establishment's rules and the booking conditions.

  • Is a security deposit required at check-in at KeyUrla?

    Security deposits or pre-authorisations on a card may be requested upon arrival, depending on the type of rate and the services chosen.

Sustainability

  • Does the KeyUrla hotel implement a sustainability programme?

    The hotel does not mention a detailed environmental programme; it is likely that basic practices exist, such as reduced towel changes. Contact the concierge to confirm the arrangements for the day.

  • Does KeyUrla prioritise local or seasonal products in its dining?

    Local products, particularly wines and certain items from the restaurant, support producers in the Urla region and limit transportation. Contact the concierge to confirm the arrangements for the day.

  • What ecological initiatives can guests follow during their stay at KeyUrla?

    Simple actions such as reusing towels and limiting laundry can be encouraged among guests, as in many modern hotels. Contact the concierge to confirm the arrangements for the day.

  • Does KeyUrla hotel have a recognised environmental label or certification?

    No specific environmental certification is publicly mentioned for KeyUrla, although its integration into the vineyard fosters a strong connection with the surrounding nature. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel KeyUrla

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Izmir-Adnan Menderes Airport and KeyUrla Hotel in Urla?

    The concierge can organise a private transfer by car or minivan between Izmir-Adnan Menderes Airport and KeyUrla, with personalised welcome and schedules adapted to your flights. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a taxi or ride-hailing service to easily go from KeyUrla to downtown Izmir or Urla?

    The concierge can book a reliable taxi or ride-hailing service for your trips between KeyUrla, Urla, and downtown Izmir, according to your schedule and budget. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me arrange a car rental to explore the surroundings of KeyUrla and Urla?

    The concierge can advise on the best driving routes and parking options to discover the Urla peninsula and Izmir by rental car. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a private driver for the day departing from KeyUrla?

    The concierge can organise transfers to nearby beaches, vineyards, or neighbouring villages by car with a driver departing from KeyUrla. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge provide and prepare a public transport itinerary to or from KeyUrla?

    The concierge can provide schedules, departure points, and connections for public transport between Urla, Izmir, and the airport, and can potentially book certain tickets if necessary. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a renowned gourmet restaurant in Urla for me during my stay at KeyUrla?

    The concierge can recommend and reserve the best gourmet and bistronomic tables in Urla, tailored to your preferences and the season. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to reserve a special table with a view in the An Urla restaurant at KeyUrla?

    The concierge can organise a romantic dinner in the An Urla restaurant of the hotel, with a preferred table and suggestions for food and wine pairings from the estate. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me find restaurants in Urla suitable for a specific diet (vegetarian, gluten-free)?

    The concierge can suggest addresses suitable for vegetarian, vegan, or gluten-free diets, and coordinate with partner chefs. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a private wine tasting with food and wine pairing at KeyUrla?

    The concierge can arrange a private wine tasting from the estate with platters or a menu of food and wine pairings at KeyUrla or at a partner vineyard. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge manage a group reservation for a business lunch near KeyUrla?

    The concierge can handle group reservations for lunches or dinners at An Urla or nearby restaurants, taking into account time constraints. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you book a massage at the KeyUrla spa in advance during my stay?

    The concierge can book spa treatments at KeyUrla for you, such as massages or scrubs, depending on the day's availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me choose a multi-day treatment programme at the KeyUrla spa?

    The concierge can recommend the most suitable treatments (relaxation, sports, facial) and coordinate with the spa team for a personalised experience. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise part of the KeyUrla spa for a couple's moment or a small group?

    The concierge can organise a private slot for certain wellness areas, subject to the hotel's policies and availability. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour from KeyUrla to the ancient site of Ephesus?

    The concierge can arrange a private or small group excursion to the ancient site of Ephesus from KeyUrla, with a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge plan a vineyard tour in the Urla region departing from KeyUrla?

    The concierge can recommend visits to wineries and vineyards around Urla, with tastings and possibly transport included. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise a cultural day trip to Izmir from KeyUrla?

    The concierge can suggest discovery itineraries of Izmir, its museums, and historical districts, and arrange a private guide if desired. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room at KeyUrla for a wedding anniversary?

    The concierge can prepare a romantic room decoration, with flowers, a bottle of wine from the estate, or gourmet surprises, according to your wishes. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a unique marriage proposal in the vineyards of KeyUrla?

    The concierge can coordinate a private event at KeyUrla, such as a marriage proposal, a birthday, or an intimate dinner in the vineyard. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a small private event or a photo shoot at KeyUrla?

    The concierge can assist in coordinating a small private reception or a photo shoot on the estate, subject to the establishment's rules. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can the concierge recommend high-end shops or wine stores in Urla and Izmir?

    The concierge can recommend local wine shops, artisan or design boutiques in Urla and Izmir, and arrange transport and accompaniment if needed. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a half-day personalised shopping experience departing from KeyUrla?

    The concierge can assist in organising a personalised shopping service, with a driver or delivery to the hotel for certain purchases. Contact the concierge to confirm the details for the day.

Family Activities

  • Can the concierge suggest activity ideas suitable for families with children around KeyUrla?

    The concierge can suggest gentle activities suitable for children, such as nature walks, farm visits, or discovery workshops in the Urla region. Contact the concierge to confirm the details for the day.

  • Can you recommend the best family-friendly beaches accessible from KeyUrla and arrange transport?

    The concierge can recommend family-friendly beaches near Urla and arrange transport and basic equipment if possible. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Is it possible to organise a customised experience focused on wine and gastronomy directly at KeyUrla?

    The concierge can design a customised experience around wine and gastronomy at KeyUrla, including tastings, classes, or meetings with the winemaker depending on availability. Contact the concierge to confirm the details for the day.

  • Can the concierge prepare a customised activity programme for my entire stay at KeyUrla?

    The concierge can create a personalised programme combining bike rides, visits, spa treatments, and tastings for a fully tailored stay at KeyUrla. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits