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5★ · Guayaquil

Hotel del Parque

Km 1½ vía a Samborondón, Av. Los Arcos y Río Guayas Samborondón – Guayaquil, 092301 Samborondón, Équateur, Guayaquil

4.84.8/51,106 reviews · Google rating
  • Set in lush green surroundings
  • A peaceful retreat in Guayaquil
  • Member of Relais & Châteaux
  • Serene setting away from the city bustle

Hotel 5-star in Guayaquil, Ecuador, in the heart of Guayaquil, featuring a peaceful natural setting, personalised service and Relais & Châteaux.

How much does a night at Hotel del Parque in Guayaquil cost?

Rates vary depending on the season, room category and stay conditions.

For an accurate price, it is best to check your dates or contact the concierge before booking.

How many rooms does Hotel del Parque have?

The hotel focuses on a calm atmosphere and personalised service.

For the exact room setup and current availability, it is best to ask the hotel directly.

Is there a restaurant at Hotel del Parque in Guayaquil?

Yes, the hotel has a restaurant, Casa Julian, as well as a bar and breakfast service.

Casa Julian suits guests looking for a restaurant with a clear sense of character without leaving the hotel.

A word from the Concierge

Hotel del Parque through the Concierge's eyes

Hotel del Parque is located in Guayaquil, Ecuador, amidst a peaceful natural setting. This 5★ hotel is part of the Relais & Châteaux properties, known for their commitment to excellence. The lush surroundings and quality facilities provide an ideal retreat from urban hustle. The proximity to nature and local attractions enhances the travel experience. What sets this hotel apart is its serene atmosphere and personalized service. Guests appreciate the authenticity and comfort offered by this establishment. Relais & Châteaux ensures particular attention to detail, creating a warm and welcoming ambiance. Common areas are designed to promote relaxation and well-being. Before you go, know that the hotel is perfect for couples and travelers seeking tranquility. The ambiance is conducive to a romantic getaway or a relaxing break. The dry season is ideal for enjoying the gardens and outdoor activities. _My tip from the Concierge: explore the hotel gardens for a relaxing stroll; they offer beautiful views and a peaceful atmosphere._

Why choose Hotel del Parque?

Hotel del Parque is an exceptional address in Guayaquil, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set in lush green surroundings
  • A peaceful retreat in Guayaquil
  • Member of Relais & Châteaux
  • Serene setting away from the city bustle
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Garden breakfast

    Beginning the day amid the hotel’s greenery is one of the stay’s simplest pleasures. This experience is all about pace: taking time over coffee, fruit and a gentle start in a serene setting, away from the bustle of Guayaquil. Ideal for couples as well as travellers wishing to approach the city with greater calm.

    SignatureReservation required
  • Guided garden walk

    To understand the spirit of the place, little compares with a slow walk through the gardens and outdoor spaces. This experience invites guests to discover the hotel through its environment, light and atmosphere. It particularly suits travellers who like to understand an address through observation before exploring the city or settling into a restorative pause.

    Reservation required
  • Romantic interlude in Guayaquil

    Designed for couples, this experience highlights what Hotel del Parque offers most convincingly: calm, intimacy and the feeling of being set apart without leaving the city. It may revolve around an unhurried stay, a leisurely dinner and time reserved for the gardens or common spaces. An elegant way to turn an urban stop into a genuine retreat for two.

    CouplesReservation required
  • Tailor-made itinerary with the concierge

    One of the hotel’s most valuable strengths lies in its personalised service. This experience consists of shaping, with the concierge, a programme suited to your pace: time for discovering Guayaquil, moments of quiet return, transport arrangements and practical advice. Especially relevant for short stays, when every hour matters and logistical friction is best avoided.

    Sur mesureReservation required
  • In-room relaxation ritual

    For travellers who choose Hotel del Parque as a refuge, luxury often lies in the comfort of the room and the quality of rest. This experience focuses on a peaceful end to the day: an early return to the hotel, turndown service, time for reading or rest, and an evening shaped without haste. A simple yet very fitting way to enjoy the property’s serene atmosphere to the full.

    Included in your stay
  • Green-season stay during the dry months

    The dry season is especially favourable for enjoying the hotel’s gardens and outdoor spaces. This experience encourages guests to plan their stay around that period in order to make the most of the natural setting, open-air walks and the light. It is aimed at travellers who wish to prioritise the atmosphere of the property as much as the discovery of Guayaquil itself.

    À privilégierReservation required

Restaurants & bars

1 on-site dining venue.

  • Casa Julian

    Restaurant

    Highlights

    • cuisine caractéristique
    Practical information

    The concierge’s wordAt Casa Julian, go straight to the point: distinctive cuisine, ideal if you’re after a table with real personality.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Km 1½ vía a Samborondón, Av. Los Arcos y Río Guayas Samborondón – Guayaquil, 092301 Samborondón, Équateur

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 1,106 reviews

4/5S W

A quaint hotel option on the banks of the river. Old world, renovated building with a very nice restaurant on site.

5/5ANDRES GARCIA

This is such a beautiful hotel, its so calm, we call it our home away from home, the bathrooms are huge and the rooms are very comfortable, the food also its really good👍

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Guayaquil Historical ParkTourist attraction

    268 m · 3 min walk

    Guayaquil Historical Park, a tourist attraction just three minutes' walk away, providing insight into the history and culture of the area.

    Practical information

    The concierge’s wordA 3-minute walk away, Guayaquil Historical Park offers a cultural break to discover the region’s history and character without straying far from the hotel.

  • Sanchez Aguilar TheatrePerforming arts

    390 m · 5 min walk

    Theater five minutes' walk away, dedicated to performing arts with a varied program.

    Practical information

    The concierge’s wordA 5-minute walk away, Sanchez Aguilar Theatre makes a lovely evening break if you're in the mood for a varied performing arts program.

  • Iglesia Católica Santa Teresita del Niño Jesús | Entre RíosChurch

    560 m · 7 min walk

    Religious building a seven-minute walk away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordA 7-minute walk away, this church offers a calm, reflective pause, ideal for catching your breath between moments in the city.

  • Misión Budista Templo Yuan HengTourist attraction

    2.2 km · 4 min by car

    Buddhist temple located 2.2 km away, providing a space for meditation and reflection.

    Practical information

    The concierge’s wordIf you're after a calm pause in Guayaquil, this Buddhist temple offers a setting well suited to meditation and reflection.

  • Nuestra Senora de CzestochowaChurch

    2.2 km · 4 min by car

    Religious building located 2243 meters away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordIf you're after a quiet pause in Guayaquil, Nuestra Senora de Czestochowa offers a reflective setting for a moment to breathe.

  • Nuestra Senora de La AlboradaChurch

    3.3 km · 6 min by car

    Religious building located 3,313 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you enjoy local architecture, this church offers a peaceful pause to take in the lines of a religious building in Guayaquil.

  • Iglesia Católica Santa Isabel - Madre del PrecursorChurch

    3.4 km · 6 min by car

    Religious building located 3.4 km away, providing insight into local religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Guayaquil, this church offers a lovely glimpse of local religious architecture, ideal if you enjoy contemplative visits.

  • Guayaquil Ecuador TempleChurch

    4.1 km · 7 min by car

    Religious building located 4,119 meters away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordFor a calm, spiritual pause in Guayaquil, this place of worship suits a quiet moment away from the city's pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • CDLA El LimonalPark

    2.1 km · 4 min by car

    Park in Guayaquil, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Guayaquil, head to CDLA El Limonal when you feel like unwinding and enjoying a quiet moment.

  • Santa Ana GardenGarden

    3.3 km · 6 min by car

    Garden in Guayaquil, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a quiet break, head to Santa Ana Garden when you’re in the mood for greenery, relaxation, and an unplanned stroll.

  • Japanese ParkPark

    3.4 km · 6 min by car

    Park in Guayaquil, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Guayaquil, Japanese Park is well suited to a quiet moment to unwind and enjoy nature.

  • Parque De La Primavera 1Park

    3.6 km · 6 min by car

    Park in Guayaquil, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Guayaquil, head to Parque De La Primavera 1 for a short walk and a breather between plans.

  • Peace Park - velaciones Center "La Alborada"Park

    3.9 km · 7 min by car

    Cemetery located in a park, providing a space for reflection and remembrance.

    Practical information

    The concierge’s wordFor a peaceful pause in Guayaquil, this cemetery-park offers a setting for reflection and remembrance, ideal if you're looking for a quiet moment.

  • Liceo Albonor / UEBLAGarden

    4.2 km · 7 min by car

    Educational institution located 4,208 meters away, providing a learning environment.

    Practical information

    The concierge’s wordIf you're after a quiet break in the area, this garden linked to a school offers an educational, peaceful setting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • How many rooms does Hotel del Parque have?

    The hotel has 44 elegant rooms, decorated in a classic style with contemporary amenities. The exact categories may vary depending on availability; contact the concierge to confirm the arrangements for the day.

  • What do the hotel rooms look like?

    The rooms combine tradition and modern comfort, with well-appointed furniture and a historic atmosphere. The specialised press describes elegant rooms, and TripAdvisor mentions large volumes and high ceilings.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, in line with the standards of a modern luxury hotel. The exact connection conditions may vary depending on the room or common areas.

  • Is Hotel del Parque a luxury hotel?

    The establishment is recognised as the first luxury boutique hotel in Guayaquil and has 44 rooms. It is also presented as a member of Relais & Châteaux and has been awarded in traveller rankings.

  • Are the rooms spacious?

    The rooms are described as elegant and comfortable, with modern amenities. TripAdvisor also highlights large volumes, plenty of bottled water, and a high level of comfort.

Included Services

  • Are the rooms cleaned more than once a day?

    Turn down service is offered, with cleaning twice a day and room service available 24 hours a day according to the hotel's description. These in-room services are designed for a high-end stay.

  • Is an evening turn down service provided?

    The turn down service includes an evening preparation, with attention paid to the comfort of the room. The specific arrangements may depend on occupancy; contact the concierge to confirm the arrangements for the day.

  • Is the service reputed to be of high quality?

    The staff is regularly described as very attentive and helpful in reviews and travel selections. This reputation for service is one of the most frequently cited strengths.

Dining

  • Does room service operate 24 hours a day?

    Room service is available 24 hours a day according to the hotel's sources. This allows for ordering at any time during the stay.

  • What type of breakfast is offered?

    The hotel offers an on-site breakfast, described by reviews as adequate but sometimes considered simple for an establishment of this level. The exact formula for the day may vary; contact the concierge to confirm the arrangements for the day.

  • What restaurants are located at Hotel del Parque?

    The main restaurant is Casa Julián, featuring modern Ecuadorian cuisine focused on local produce and seafood. A second space, El Jardín, is also mentioned by Michelin.

  • Can private dining be arranged in an outdoor setting?

    Yes, private dinners can be organised in the historic park or near the pier by the river, depending on the available setup. The concierge can specify the conditions for the day.

  • What style of cuisine does the hotel offer?

    The restaurant Casa Julián serves modern Ecuadorian cuisine with a strong presence of seafood and local ingredients. Sources also mention an offering of contemporary cuisine with a gastronomic spirit.

  • What time can we have dinner at the hotel restaurant?

    The restaurant access times depend on the day's service and the level of attendance. Contact the concierge to confirm the day's arrangements.

  • Is breakfast served as a buffet?

    Breakfast is served on site, but the exact composition may vary depending on the day. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is Hotel del Parque located in Guayaquil?

    The hotel is situated in the Parque Histórico de Guayaquil, near the Daule River and close to Samborondón. Several sources describe it as being close to the airport and well connected to the rest of the city.

  • What is the distance between the hotel and the airport?

    The location is generally presented as being close to José Joaquín de Olmedo Airport, but no single distance is consistently confirmed. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel located in a quiet area?

    The area is quiet, green, and integrated into the historic park, providing a more peaceful setting than the city centre. Access to the city remains possible thanks to the road network.

  • Are airport transfers offered?

    Airport transfers are not published as a confirmed standard service, but can often be requested. Contact the concierge to confirm the day's arrangements.

Arrival & Departure

  • Does the hotel have parking?

    Parking is not clearly confirmed as a facility in all sources, and reviews mention an inconvenient parking area. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    The establishment offers check-in upon arrival, but early check-in depends on availability for the day. Contact the concierge to confirm the arrangements for the day.

  • Can a late check-out be requested?

    Late check-out may be granted depending on occupancy, with no standard guarantee published. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel open all year round?

    The hotel is open all year according to its social contact page and welcomes travellers within the Parque Histórico. However, specific service hours depend on the day and the department concerned.

  • Where do we park upon arriving at the hotel?

    Parking is not confirmed as a standard service, and reviews indicate parking constraints. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel does not highlight a pool in the consulted sources, and no pool is confirmed consistently. Contact the concierge to confirm the arrangements for the day.

  • Is there a gym on site?

    A fitness room is not confirmed by the available sources. Contact the concierge to confirm the arrangements for the day.

  • What activities can be done at the hotel or nearby?

    The historic park offers an environment conducive to walking, relaxation, and nature observation. The hotel also highlights its peaceful atmosphere by the river.

  • Can we visit the historical park from the hotel?

    Yes, visiting the Parque Histórico de Guayaquil is the activity most directly related to the hotel's location. The site is integrated into the park, making it easy to stroll and discover the heritage.

  • Is the hotel suitable for a relaxing stay?

    The establishment offers a peaceful atmosphere, more oriented towards rest and gastronomy than nightlife. Evenings are generally calm, with a natural and heritage setting.

  • Can we swim on site?

    The hotel does not communicate any pool in the sources consulted, and no pool is confirmed. Contact the concierge to confirm the day's arrangements.

  • What nature experience does the hotel offer?

    The proximity to the historic park allows for enjoying a rare natural environment in Guayaquil. Strolling in the gardens is the most immediately accessible experience.

Spa & Wellness

  • Does Hotel del Parque have a spa?

    The hotel does not communicate a complete spa area in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Can a massage be booked on site?

    Wellness treatments may be offered upon request through the concierge, depending on available partners. The exact arrangements depend on the day and the provider.

Family & Kids

  • Is the hotel suitable for families?

    Families are welcome, but services dedicated to children are not systematically detailed in the sources consulted. Contact the concierge to confirm the arrangements for the day.

  • Are there activities for children?

    No children's club is confirmed by the available sources. Contact the concierge to confirm the arrangements for the day.

  • Can we request a baby cot?

    Baby cots or arrangements for children are not consistently confirmed. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hotel del Parque?

    Pets are not confirmed as consistently accepted in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide pet amenities?

    No veterinary services or pet kits are highlighted. Contact the concierge to confirm the arrangements for the day.

  • Do we need to inform the hotel if we are travelling with a pet?

    Pets are not presented as a regular service category. Contact the concierge to confirm the day's arrangements.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    Accessibility for people with reduced mobility is not reliably detailed in the consulted sources. Contact the concierge to confirm the arrangements for the day.

  • Is there a lift in the establishment?

    Lifts and specialized facilities are not consistently confirmed. Contact the concierge to confirm the arrangements for the day.

  • Are there wheelchair-accessible rooms?

    The hotel does not clearly indicate fully adapted rooms in the examined sources. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the sales channel. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted?

    Payment generally accepts cards and usual methods of a luxury hotel, but the exact list varies according to the reservation. Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Accommodation fees or local taxes are not uniformly confirmed in the consulted sources. Contact the concierge to confirm the terms of the day.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel is associated with Oro Verde Hotels and presents itself as an establishment attentive to its natural environment. Specific sustainability actions are not uniformly detailed in the consulted sources.

  • Does the cuisine use local products?

    The restaurant highlights local products, particularly seafood and cocoa, which aligns with a focus on local terroir. This orientation is visible in the offerings of Casa Julián.

  • Is the hotel located in a restored historic building?

    The historic building has been relocated and restored, which constitutes an important heritage preservation effort. The hotel thus values conservation rather than new reconstruction.

The Concierge answers — Hotel del Parque

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer from the airport be arranged?

    The concierge can arrange a private transfer to or from José Joaquín de Olmedo Airport according to the requested schedule.

  • Can you book a vehicle with a child seat for the arrival?

    It is recommended to coordinate the arrival with the concierge to book a vehicle suitable for the number of passengers and luggage.

  • Is it possible to arrange a night pickup?

    The concierge can confirm the availability of a driver for a late-night or very early morning pickup.

  • Can a trip to another hotel in the city be booked?

    The concierge can organise transport to other hotels in Guayaquil or to Samborondón upon request.

  • Can the concierge arrange a fixed departure time for the airport?

    It is recommended to inform in advance of the desired time to coordinate a timely departure to the airport.

Restaurant Reservations

  • Can you reserve a table for a romantic dinner?

    Reservations are made through the concierge to secure a table at Casa Julián or another requested restaurant.

  • Is it possible to request a vegetarian menu at the restaurant?

    The concierge can manage a request for a special menu, subject to the availability of the chosen restaurant.

  • Can you book lunch at a specific time?

    It is recommended to specify the desired time, as dining services can be in high demand during peak hours.

  • Can a quiet table be obtained?

    The concierge can request a quiet table arrangement or on the terrace depending on the available configuration.

Spa Bookings

  • How can a massage be booked during the stay?

    The concierge can check the available slots for treatments and confirm the duration of the services.

  • Can a wellness treatment be booked before arrival?

    It is recommended to indicate your preferences before arrival to facilitate the planning of treatments.

  • Is it possible to arrange a couple's treatment?

    The concierge can coordinate a session for two if the spa's schedule allows.

  • Which spa treatments can be booked at the last minute?

    The concierge can confirm the available treatments and any contraindications that should be reported in advance.

Excursions & Cultural Visits

  • Can a guided tour of the Parque Histórico be booked?

    The concierge can organise a tour of the Parque Histórico in Guayaquil with transport and suitable timings.

  • Can you organise a half-day cultural outing?

    It is recommended to specify the available duration to propose a suitable cultural itinerary in Guayaquil.

  • What private tours are possible from the hotel?

    The concierge can suggest excursions to the historic centre or iconic neighbourhoods based on your interests.

  • Is it possible to have a French-speaking guide?

    The concierge can check if a French-speaking guide is available for the desired date.

Special Occasions

  • Can a birthday decoration be arranged in the room?

    The concierge can prepare a personalised decoration for a birthday, subject to prior approval.

  • Can you arrange a romantic welcome?

    It is recommended to make the request in advance to coordinate flowers, cake, or champagne based on availability.

  • How to organise a marriage proposal at the hotel?

    The concierge can assist in planning a special proposal with discreet staging and precise timing.

Shopping & Luxury Services

  • Can you recommend luxury shops nearby?

    The concierge can recommend high-end addresses in Guayaquil for desired purchases.

  • Is there a service to have purchases delivered to the hotel?

    It is possible to request the concierge to find a pressing or quick alteration service.

Family Activities

  • What family activities can be organised in Guayaquil?

    The concierge can suggest activities suitable for children based on their age and the duration of the stay.

Personalized Experiences

  • Can a personalised itinerary be created for a short stay?

    The concierge can create a customised programme combining gastronomy, nature, and local discoveries.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits