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5★ · El Serrat

Hôtel & Spa Xalet Bringué

El Serrat

4.74.7/51,007 reviews · Google rating

Hotel 5-star in El Serrat, Andorra, in the heart of El Serrat, featuring a spa, peaceful mountain setting and access to outdoor activities.

A word from the Concierge

Hôtel & Spa Xalet Bringué through the Concierge's eyes

Hôtel & Spa Xalet Bringué is located in El Serrat, Andorra, in a soothing mountain setting. This 5★ hotel offers a unique experience for travelers seeking tranquility. Its location allows easy access to the surrounding natural landscapes and outdoor activities. The atmosphere is warm, conducive to relaxation and rejuvenation after a day of exploration.

What sets this hotel apart is its commitment to guest well-being. The spa facilities offer relaxing treatments, while communal spaces are designed for comfort. The hotel attracts both couples seeking romance and families wishing to enjoy nature. Guests appreciate the quality of services and attention to detail.

Before you go, know that the ambiance is calm and friendly. The hotel suits relaxation stays, but also appeals to hiking and winter sports enthusiasts. Winter and summer seasons offer varied activities, making each visit unique. Be sure to check availability, especially during holiday periods.

_My tip from the Concierge:_ Book your spa access in advance, as slots fill up quickly during weekends.

Why choose Hôtel & Spa Xalet Bringué?

Hôtel & Spa Xalet Bringué is an exceptional address in El Serrat, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Post-hike spa ritual

    After a day on the trails or in the high mountains, returning to the hotel’s wellness facilities changes the rhythm of the stay entirely. This experience captures the spirit of the property: alternating gentle effort, crisp air and restorative calm in surroundings designed for recovery.

    Le plus demandéReservation required
  • Romantic weekend in El Serrat

    El Serrat’s secluded setting, the hotel’s warm atmosphere and the presence of the spa create an ideal setting for time away as a couple. The appeal lies not in spectacle, but in the quality of shared time between walks, relaxation and dinner at the hotel.

    Included in your stay
  • Snow and wellbeing escape

    In winter, the hotel allows guests to combine the pleasures of the mountains with a genuine sense of recovery. Outdoor activities fill the day, while evenings return to warm interiors and the comfort of dedicated wellbeing time.

    HiverIncluded in your stay
  • Breakfast with mountain views

    Beginning the day in calm surroundings while watching the light move across the mountains of El Serrat is one of the simplest and most memorable pleasures of a stay here. Breakfast becomes both a pause and a point of departure for the day ahead.

    Included in your stay
  • Nature escape in the Ordino area

    The hotel makes an especially pleasant base for discovering the landscapes of the Ordino parish, both in winter and in the warmer months. It suits travellers who want direct access to nature while returning each day to the comfort of a refined address.

    Included in your stay
  • Family mountain break

    For families, the stay becomes a balance between outdoor activity and restorative downtime. El Serrat offers an uncomplicated relationship with the mountains, while the hotel provides a convivial and comfortable atmosphere at the end of the day.

    Included in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Guest reviews

4.7 / 5 · 1,007 reviews

5/5Daniel Alpernia

The room is comfy but I ask service room at 23:00 after a long day, asking a “Bocadillo de Tortilla Francesa con Jamón Dulce” oh my god, THE BEST BOCADILLO I ate in my life, ultra good food, ultra good restaurant food…

5/5Fem Feral #NotDeadYet

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow…

5/5Victoria P

This place is a gem! I really enjoyed my weekend stay in this beautiful location, the restaurant’s food was top notch (I tried their half board dinner menus on both nights and they were different, diverse and delicious…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Check-in starts at 3:00 PM and check-out is possible until 12:00 PM.

  • Is late arrival reception possible?

    Late arrival times must be confirmed with reception before the stay.

  • Can a late check-out be requested?

    Late check-out depends on the availability of the day and validation from reception.

  • Does the hotel have parking?

    Parking is not offered according to Trivago, but a garage is mentioned among the establishment's services.

  • Does the hotel have free parking?

    An outdoor free parking and a paid covered parking are mentioned by Esquiades, while Trivago indicates the absence of parking; direct confirmation from the hotel is recommended.

  • Can we arrive before the check-in time?

    Requests for early arrival must be confirmed directly with the reception according to the availability of the day.

Location & Access

  • Where exactly is the hotel located in El Serrat?

    The hotel is located in El Serrat, in the Ordino valley, at Avinguda les Subiranes s/n, AD300 Ordino, Andorra.

  • Is the hotel close to the centre of Ordino?

    The establishment is approximately 7 km from the centre of Ordino according to booking platforms.

  • In what environment is the hotel located?

    The hotel is situated in the village of El Serrat, in the heart of the Andorran Pyrenees.

  • What is the distance between the hotel and the airport?

    The exact distance to the airport is not confirmed by the sources consulted.

  • Are transfers to the airport offered?

    No airport transfer is mentioned among the standard services consulted.

Rooms & Amenities

  • Do the rooms have a balcony or terrace?

    The rooms feature independent heating, a television, a paid safe, a hairdryer, and a balcony or terrace depending on the category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and in the rooms according to booking platforms.

  • Do the rooms have a bathtub?

    The rooms are equipped with a bathroom with a bathtub or a hydromassage bathtub depending on the category.

Included Services

  • What common areas are accessible to guests?

    The stay includes access to the hotel restaurant and bar.

  • Is there room service?

    A room service is mentioned by several review and booking platforms.

  • Is the reception open 24/7?

    The reception is indicated as open 24 hours a day on several booking sites.

Dining

  • What type of cuisine does the restaurant serve?

    The hotel offers a restaurant serving Mediterranean and local cuisine, with a children's menu.

  • What type of breakfast is offered?

    Breakfast is offered in continental format, buffet, and gluten-free according to Booking.

  • Is dinner served on site?

    Dinner is offered at the hotel's restaurant with mountain dishes and half-board options depending on the reserved offer.

  • Does the hotel have an on-site restaurant?

    The hotel has an on-site restaurant and several platforms also describe a bar or a café.

Spa & Wellness

  • What spa facilities are available?

    The spa includes a jacuzzi, sauna, Turkish bath, massages, and hammam according to booking sources.

  • Is access to the spa included in the stay?

    Access to the spa is offered with paid treatments depending on the reserved offer.

  • Can a massage be booked at the hotel?

    Massages are offered at the establishment according to several booking platforms.

  • Does the hotel have a swimming pool?

    No swimming pool is mentioned as standard equipment on the main listings consulted; some external offers mention a heated pool, to be confirmed directly.

Activities & Leisure

  • What activities can be done near the hotel?

    The hotel offers mountain activities such as skiing, hiking, horse riding, fishing, and cycling according to the consulted platforms.

  • Is there a space to store skis?

    A ski storage room is mentioned among the services of the establishment.

  • Does the hotel have a gym?

    The fitness centre is listed among the hotel's amenities and activities on certain platforms.

Family & Kids

  • Is the hotel suitable for family stays?

    The establishment is presented as ideal for couples and families by several booking platforms.

  • Can a baby cot be requested?

    A crib is mentioned among the available services and amenities according to Trivago.

  • Are there options for children in the restaurant?

    The restaurant offers a children's menu according to Trivago.

Pets

  • Are pets allowed at Hôtel & Spa Xalet Bringué?

    Pets are not allowed at the hotel according to Trivago and other platforms.

  • Can I come with my dog?

    No pet-friendly accommodation is indicated in the booking conditions reviewed.

  • Does the hotel offer pet services?

    The information reviewed does not indicate any services dedicated to pets.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The hotel is indicated as suitable for people with reduced mobility on Esquiades.

  • Is there a lift in the establishment?

    A lift is mentioned among the establishment's amenities on Esquiades.

  • Can an accessible room be requested?

    Specific accessibility needs must be confirmed directly with the reception before booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked and the conditions displayed at the time of booking.

  • Are there any additional fees to consider?

    Any potential additional fees depend on the offer, particularly for the spa, parking, or certain services.

  • Does the hotel require a credit card to guarantee the reservation?

    Specific conditions may apply depending on the booking channel chosen.

  • Are there any tourist taxes to pay?

    No tourist tax is indicated in the sources consulted.

  • Can payment be made on-site or only at the time of booking?

    Payment methods must be confirmed at the time of booking according to the chosen rate.

  • Does the hotel charge extra for certain services?

    The rates and conditions applied by the establishment depend on the offer booked and the booking channel.

Sustainability

  • Does the hotel have an environmental approach displayed?

    The establishment communicates about nearby services such as the sorting of tourist information and equipment for mountain stays, without a detailed environmental policy in the sources consulted.

  • Does the hotel have an ecological label?

    No sustainable certification is mentioned in the sources consulted.

  • Does the hotel implement water and energy saving measures?

    Specific actions regarding water and energy savings must be confirmed directly with the hotel.

The Concierge answers — Hôtel & Spa Xalet Bringué

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport on the day of my arrival?

    The concierge can organise a private transfer from Andorra-La Seu, Barcelona or Toulouse airports according to your arrival times. It is recommended to confirm availability and pricing in advance.

  • Is it possible to book a chauffeur-driven car to get around the valley?

    The concierge can book a chauffeur-driven vehicle for specific trips in the Ordino valley. Availability depends on time slots and daily demand.

  • Can you arrange a taxi early in the morning for my departure?

    The concierge can coordinate a taxi early in the morning for a departure to the airport or another destination in Andorra. Confirmation the day before is recommended.

  • What is the best way to reach the hotel from the nearest airport?

    The concierge can advise on the most convenient mode of transport based on your departure point and schedule. It is advisable to provide your arrival time as early as possible.

Restaurant Reservations

  • Can you reserve a table at a gourmet restaurant in Ordino?

    The concierge can reserve a table at a gourmet, traditional, or mountain restaurant in Ordino and the surrounding area. The best establishments often require advance reservations.

  • Is it possible to organise a romantic dinner with a special menu?

    The concierge can arrange a romantic dinner with a special menu and wine selection. Customisation depends on the availability of the chosen restaurant.

  • Which restaurants are best suited for a family dinner?

    The concierge can confirm restaurants that can accommodate children and offer suitable timings. Requests for high chairs or children's menus should be communicated in advance.

  • Do you have recommendations for an après-ski lunch near the hotel?

    The concierge can check available tables for an après-ski lunch or a late dinner. The most sought-after time slots should be reserved quickly.

Spa Bookings

  • Can you book a spa slot for me before my arrival?

    The concierge can reserve a slot at the spa and confirm the most requested treatments. Evening and weekend times usually book up first.

  • Is it possible to book a couples massage?

    The concierge can organise a couples massage depending on the availability of the wellness team. It is recommended to specify the desired treatment type and preferred time.

  • What wellness treatments are available this week?

    The concierge can check if facial, body or relaxation treatments are offered during your stay. The catalogue may vary depending on the season.

  • Does the spa accept teenagers at certain times?

    The concierge can provide information on the access conditions to the spa for children or teenagers. Certain time slots may be reserved for adults.

Excursions & Cultural Visits

  • Can you organise a guided tour of Ordino?

    The concierge can organise a guided tour of Ordino and nearby villages. Private tours often require a guide to be available in advance.

  • What private hikes do you recommend from El Serrat?

    The concierge can suggest hikes suitable for your level with a local guide if requested. The routes should be chosen according to the weather and the season.

  • Is it possible to organise a cultural excursion in the Ordino valley?

    The concierge can book a cultural outing to museums, Romanesque churches or points of interest in the valley. Tickets and schedules must be checked for the desired date.

  • What mountain activities can you organise in winter or summer?

    The concierge can suggest seasonal activities such as snowshoeing, skiing, mountain biking or horseback riding depending on snow conditions and available providers. Advance booking is recommended.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can prepare a surprise in the room with flowers, champagne or a cake. Requests should be made well in advance to ensure availability.

  • Is it possible to organise a birthday during the stay?

    The concierge can organise a birthday with decoration, personalised dessert and reserved table. Dietary preferences must be indicated before preparation.

  • Can you request a special room for a honeymoon?

    The concierge can coordinate a request for a room with a view or a special arrangement for a honeymoon. Confirmation depends on the hotel's availability.

Shopping & Luxury Services

  • Where can luxury boutiques be found nearby?

    The concierge can direct you to high-end boutiques in Andorra la Vella or the surrounding area. Opening hours vary by store.

  • Can you organise a personal shopper?

    The concierge can organise a personal shopper or shopping accompaniment depending on the available partners. This service must be confirmed in advance.

Family Activities

  • What activities do you recommend for a family with young children?

    The concierge can recommend activities suitable for children based on their age and the weather. Family options may include nature, animals, or gentle leisure activities.

  • Do you have ideas for family activities in case of bad weather?

    The concierge can book a supervised family activity if a local provider is available. The arrangements depend on the season and the number of participants.

Personalized Experiences

  • Can you create a customised programme for a relaxing weekend?

    The concierge can create a tailored itinerary combining gastronomy, spa, and nature. It is sufficient to indicate your schedule, budget, and preferences.

  • Is it possible to organise a private day with a guide and driver?

    The concierge can arrange a private experience including a guide, transport, and meals according to your desires. The availability of providers must be confirmed in advance.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits