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5★ · Santa Catarina Palopó

Hôtel Casa Palopó

Carretera a San Antonio Palopó, KM 6.8, Santa Catarina Palopó, Sololá, Guatemala, Santa Catarina Palopó

4.44.4/5399 reviews · Google rating
  • On the shores of Lake Atitlán
  • In Santa Catarina Palopó
  • Relais & Châteaux property
  • Traditional architecture and vibrant colours

Hotel 5-star in Santa Catarina Palopó, Guatemala, in the heart of town, featuring fine dining, a bar and a private cruise on the lake.

How much does a stay at Hotel Casa Palopó cost?

Rates vary depending on the season, your travel dates and the room category selected.

For an exact price, it is best to check your dates or contact the Concierge.

What is there to do around Hotel Casa Palopó in Santa Catarina Palopó?

The village is well explored on foot, with colourful façades, local craftsmanship and a strong sense of place.

You can also arrange a crossing to other Lake Atitlán villages or visit Pintando Santa Catarina Palopó.

Does Hotel Casa Palopó have a restaurant?

Yes, the hotel has an on-site restaurant and bar.

Breakfast is one of the highlights of the stay, especially overlooking Lake Atitlán.

A word from the Concierge

Hôtel Casa Palopó through the Concierge's eyes

Hôtel Casa Palopó is located in Santa Catarina Palopó, Guatemala, on the shores of Lake Atitlán. This 5★ hotel, a member of Relais & Châteaux, offers a peaceful and enchanting setting. The region is known for its volcanic landscapes and rich indigenous culture. Visitors appreciate the traditional architecture and vibrant colors of the hotel, which blend seamlessly with the natural surroundings.

What sets this hotel apart is its commitment to authenticity and hospitality. As a Relais & Châteaux property, the hotel emphasizes personalized service and local experiences. Guests enjoy a warm atmosphere, conducive to relaxation and escape. The common areas are carefully decorated, creating a friendly and welcoming ambiance.

Before visiting Hôtel Casa Palopó, know that the ambiance is ideal for couples and travelers seeking tranquility. The area is perfect for romantic getaways or spiritual retreats. Be sure to explore Lake Atitlán and its surrounding villages for a complete immersion in Guatemalan culture.

_My tip from the Concierge: explore local markets to discover Guatemalan handicrafts, a great way to bring back unique souvenirs._

Why choose Hôtel Casa Palopó?

Hôtel Casa Palopó is an exceptional address in Santa Catarina Palopó, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On the shores of Lake Atitlán
  • In Santa Catarina Palopó
  • Relais & Châteaux property
  • Traditional architecture and vibrant colours
  • In a region of volcanoes and Indigenous culture

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the lake

    Beginning the day at Casa Palopó often means letting the landscape set the tone. Breakfast overlooking Lake Atitlán offers a chance to take in the morning light on the water, the volcanic relief softened by the early hour and the particular calm of Santa Catarina Palopó before the day gathers pace. It neatly captures the spirit of the house: apparent simplicity, an exceptional setting and the feeling of being exactly where one ought to be.

    SignatureIncluded in your stay
  • Lake village crossing

    From Santa Catarina Palopó, setting out to discover the other villages of Atitlán is one of the best ways to understand the lake’s cultural diversity. Each shore has its own rhythm, colours, customs and, at times, distinct craft traditions. Arranged with the help of the concierge, this crossing becomes less a scenic outing than a gradual immersion, with the rare feeling of moving from one local world to another across the water.

    Culture localeReservation required
  • Walk through Santa Catarina Palopó

    Taking time to walk through the village is an experience in itself. Colourful façades, everyday life, textile details and the way the settlement is anchored into the terrain all offer an immediate reading of local identity. This stroll particularly suits travellers who prefer sensory discovery to overly structured visits. It also extends the hotel’s aesthetic into its natural and human surroundings, showing where its colours and spirit truly come from.

    Included in your stay
  • Exploring local markets

    Recommended by the Concierge, a visit to local markets offers an entry into Guatemala through materials, colours and craftsmanship. It reveals textiles, everyday objects and a living economy that says much about the territory. More than a shopping moment, it is a way of refining one’s understanding of the culture around Lake Atitlán and, if desired, bringing home pieces chosen with greater meaning.

    Conseil du ConciergeReservation required
  • Sunset contemplation

    As the light softens over the lake, Casa Palopó fully reveals its vocation as a refuge. Settling on a terrace or in a common area open to the landscape, watching colours shift across the water and the volcanic silhouettes sharpen into view makes for an experience with no unnecessary staging, yet one that lingers in memory. It particularly suits couples and anyone coming here in search of a peaceful form of retreat.

    Included in your stay
  • Retreat and disconnection stay

    Casa Palopó naturally lends itself to a stay centred on slowing down. A few days spent between reading, rest, gentle walks, unhurried meals and contemplation of the lake can be enough to alter one’s sense of time. This experience does not depend on a prescribed programme, but on the quality of the setting, service and atmosphere. It speaks to those seeking not an accumulation of activities, but a genuine breathing space within an inhabited landscape.

    Bien-êtreIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 16:00 to 22:00
Check-out
Until 13:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Carretera a San Antonio Palopó, KM 6.8, Santa Catarina Palopó, Sololá, Guatemala

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 399 reviews

5/5Christopher Carlton

Our stay at Casa Palopa was amazing. Not only was the property beautiful, but the service stood out above all else. Communication was very clear and exceeded all our expectations. The transfers were very well…

4/5Ariane Jodoin

Visited Casa Palopo for a dinner. Location is great, place is beautiful. Service was nice however server seemed in a rush. Food was good but not up to Relais & Chateau and Michelin expectations. I felt that the dishes…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Pintando Santa Catarina PalopóMuseum

    965 m · 12 min walk

    Museum located 965 meters away, showcasing exhibitions on local culture and craftsmanship.

    Practical information

    The concierge’s wordFor a cultural break focused on local craftsmanship and culture, this museum is well suited to a relaxed daytime visit.

  • Mirador Mario MontenegroObservation deck

    2.2 km · 4 min by car

    Observation deck 2,229 meters away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordFor an open-air break, this viewpoint perched at 2,229 meters offers a lovely panorama over the surrounding landscapes, ideal on a clear day.

  • Playa los Salpores JucanyaTourist attraction

    3.0 km · 5 min by car

    Playa los Salpores Jucanya, a tourist site featuring a beautiful beach and natural landscapes.

    Practical information

    The concierge’s wordFor a nature break in Santa Catarina Palopó, head to Playa los Salpores Jucanya when you’re in the mood for a beach and beautiful scenery.

  • Lavanda GuatemalaTourist attraction

    3.2 km · 5 min by car

    Tourist attraction located 3,188 meters away, providing a cultural and natural experience.

    Practical information

    The concierge’s wordChoose Lavanda Guatemala for a nature-and-culture break, ideal if you feel like heading a little higher up.

  • Playa JucanyáTourist attraction

    3.2 km · 5 min by car

    Playa Jucanyá, a tourist site featuring a beautiful lakeside beach.

    Practical information

    The concierge’s wordFor a peaceful lakeside break, head to Playa Jucanyá and enjoy its lovely beach, ideal for slowing the pace.

  • Paragliding en Atitlan - Entre NubesTourist attraction

    3.5 km · 6 min by car

    Tourist attraction located 3.5 km away, offering paragliding experiences in the Atitlan region.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break, Entre Nubes offers a paragliding experience to discover the Atitlan region from a different perspective.

  • Playa públicaZoo

    3.6 km · 6 min by car

    Wildlife park located 3,590 meters away, providing an opportunity for wildlife observation.

    Practical information

    The concierge’s wordIf you're in the mood for a nature break, Playa pública works well for a quiet moment centered on wildlife observation.

  • La GaleriaArt gallery

    3.8 km · 7 min by car

    Art gallery located 3.8 kilometers away, showcasing various contemporary works.

    Practical information

    The concierge’s wordFor a cultural pause near Santa Catarina Palopó, La Galeria offers a calm moment around contemporary works, ideal between two relaxing moments.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parque de PanajachelPark

    4.0 km · 7 min by car

    Park in Panajachel, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green break near Panajachel, this park is well suited to a quiet moment to unwind and enjoy nature.

  • KAYUCOS MARINAMarina

    4.4 km · 8 min by car

    KAYUCOS MARINA, a marina providing services for water activities.

    Practical information

    The concierge’s wordFor a waterside break, KAYUCOS MARINA is a practical stop if you’re planning a nautical activity in Santa Catarina Palopó.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Casa Palopó?

    Check-in is generally available in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room occupancy. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a late check-out service?

    Late check-out is possible depending on availability and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers are offered via shuttle service or private car for an additional fee. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • What is the distance between the hotel and the airport?

    The distance between the hotel and La Aurora International Airport in Guatemala City is approximately 115 to 130 kilometres by road, depending on the route taken.

  • Where is Hôtel Casa Palopó located on Lake Atitlán?

    Casa Palopó is located in Santa Catarina Palopó, on the shores of Lake Atitlán, on the road to San Antonio Palopó at kilometre 6.8.

  • How do I get to Casa Palopó from Guatemala City or Antigua?

    Access is generally by road from Guatemala City or Antigua to Panajachel, then by road or boat to Casa Palopó.

  • Does Casa Palopó offer a beautiful view?

    Casa Palopó offers a beautiful view of Lake Atitlán and the surrounding volcanoes from the rooms, terraces, and common areas.

  • What is the difference between Casa Palopó and the nearby Villa Santa Catarina hotel?

    Casa Palopó is a boutique hotel located in Santa Catarina Palopó, distinct from the neighbouring Villa Santa Catarina hotel, each having its own style and services.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has free private parking for guests arriving by car.

  • How many rooms does Casa Palopó have?

    The hotel has approximately 15 rooms and suites, artisanally designed and decorated with views of the lake.

  • What main amenities can be found in the rooms of Casa Palopó?

    The rooms are equipped with a private bathroom, toiletries, minibar and, depending on the category, a terrace or balcony with a view.

  • What is Casa Palopó known for?

    Casa Palopó is known for its intimate setting, spectacular views of the lake and volcanoes, and its status as the first Relais & Châteaux property in Guatemala.

  • What is casa pupo?

    Casa Palopó is a small boutique hotel, not to be confused with 'casa pupo', which does not correspond to this establishment.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, including in the rooms and common areas.

  • What services are included in the room rate?

    The stay generally includes a continental breakfast, access to the outdoor pool, and certain services such as concierge. Contact the concierge to confirm the details for the day.

  • Is there a daily housekeeping service and a reception on site?

    Daily housekeeping service and reception are available to assist guests during their stay. Contact the concierge to confirm the details for the day.

  • Does Casa Palopó have a concierge service to organise activities?

    The hotel offers a concierge service to arrange transfers, excursions, and tailor-made experiences around the lake.

  • What are the customer reviews of Hotel Casa Palopó?

    Reviews of Casa Palopó are generally very positive, highlighting attentive service, quality cuisine, and exceptional views of the lake.

Dining

  • What type of breakfast is offered?

    A continental breakfast is offered, with the possibility of table service and options tailored to requests.

  • Is there a restaurant on site at Casa Palopó?

    Casa Palopó has a gourmet restaurant with an à la carte menu, featuring local and international cuisine.

  • Can the hotel adapt the menu for vegetarian or gluten-free diets?

    The restaurant can offer special menus, including vegetarian or tailored to specific diets, upon prior request.

  • Is there a bar or cocktail service available at the hotel?

    The bar and cocktail service is available, with drinks served in the restaurant or on the terraces with a view.

  • What does the menu of the Casa Palopó restaurant offer?

    The restaurant at Casa Palopó offers a regularly updated à la carte menu, combining Guatemalan dishes with international inspirations.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Casa Palopó has an outdoor swimming pool, including an infinity pool with a view of the lake.

  • Does the hotel offer a spa or massages on site?

    A spa and massage services are offered, with various wellness treatment options. Contact the concierge to confirm the day's arrangements.

  • Is there a gym or fitness area at Casa Palopó?

    A basic fitness centre is available for guests wishing to exercise during their stay.

  • Does the hotel offer wellness activities such as meditation or yoga?

    Wellness rituals, meditation sessions or relaxing activities may be offered occasionally. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What activities and excursions are offered from Casa Palopó?

    Casa Palopó organises or assists in organising boat excursions on the lake, visits to Maya villages, and cultural discovery activities.

  • Can guided hikes or walks be arranged from the hotel?

    The hotel can help arrange hikes or walks around the lake with local guides.

  • Are there activities on Lake Atitlán accessible from Casa Palopó?

    Gentle water activities, such as kayaking, may be offered depending on the season and conditions. Contact the concierge to confirm the day's arrangements.

  • Can Casa Palopó host a wedding or private reception?

    Wedding or private event packages can be organised, with accommodation, catering, and dedicated spaces depending on the size of the group.

Family & Kids

  • Is the hotel suitable for families with children?

    Casa Palopó is a rather intimate hotel, more suited to couples and travellers seeking tranquility than to large families.

  • Can a baby cot or extra bed for a child be requested?

    Extra beds or baby cots may be available in certain rooms. Contact the concierge to confirm the day's arrangements.

  • What family activities can be planned while staying at Casa Palopó?

    Some activities around the lake are suitable for children, such as short boat rides.

Pets

  • Are pets allowed at Hôtel Casa Palopó?

    Pets are generally not allowed in this boutique hotel. Please contact the concierge to confirm the current policy.

  • Does Casa Palopó offer specific services for pets?

    The establishment does not position itself as a pet-friendly hotel, and it is advisable to arrange for pet care outside the hotel.

  • Are there special conditions if a pet is exceptionally allowed?

    In the case of an exception for a pet, special conditions and fees may apply. Please contact the concierge to confirm the current policy.

Accessibility

  • Is Casa Palopó accessible for people with reduced mobility?

    The hotel is built on a hill with stairs, so some areas may be difficult to access for people with reduced mobility.

  • Are there rooms specifically adapted for accessibility needs?

    More easily accessible rooms may be offered upon request, depending on the building's configuration.

  • Does the hotel provide assistance for moving around sloped areas or stairs?

    It is recommended to contact the hotel prior to your stay to arrange assistance for moving around sloped areas or stairs.

Billing & Policies

  • How much does a stay at Casa Palopó cost?

    The price of a stay at Casa Palopó varies according to the season, room category, and offers, with rates often positioned in the high-end segment.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate and the season, with specific deadlines before arrival. Please contact the concierge to confirm the current policy.

  • Are there any local taxes to pay?

    Local taxes may be added to the room rate, sometimes collected upon arrival or departure.

  • What payment methods are accepted at Casa Palopó?

    Payment can generally be made by international credit card and sometimes in local cash, depending on the hotel's conditions.

Sustainability

  • Does Casa Palopó implement sustainability or ecotourism initiatives?

    The establishment promotes a nature-friendly approach, with careful landscape integration and a focus on local craftsmanship.

  • Does the hotel work with local producers or artisans for its services?

    The use of locally sourced products and the promotion of Mayan culture contribute to a responsible approach towards the community.

  • Are there specific measures to protect Lake Atitlán and its environment?

    Responsible management of water and energy can be encouraged, respecting the lake and the environment. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel Casa Palopó

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Guatemala City airport and Casa Palopó Hotel?

    The concierge can organise a private transfer by car or boat to or from Guatemala City or Antigua airport, with schedules and rates adjusted to your flight.

  • Is it possible to book a private boat on Lake Atitlán to reach other villages from the hotel?

    The concierge can book a private boat on Lake Atitlán for your trips to Panajachel or nearby villages, according to your schedule and budget.

  • Can the concierge arrange transport with a driver to visit several villages around the lake in the same day?

    Transfers are coordinated with reliable local drivers, and the concierge can plan a route with multiple tourist stops along the way.

  • Can you help me organise transport from Casa Palopó to Antigua or Chichicastenango?

    The concierge can recommend transport options to Antigua or Chichicastenango and book a vehicle suitable for the number of people and luggage.

  • How can I organise an early morning transfer from the hotel to the airport?

    It is recommended to contact the concierge to arrange an early or late transfer, in order to adapt the schedule to traffic and road conditions.

Restaurant Reservations

  • Can you reserve a table for dinner at Casa Palopó restaurant with a view of the lake?

    Reservations are made through the concierge, who can book a table with a view at Casa Palopó restaurant and adjust the timings to your activities.

  • Can the concierge arrange a special menu for specific dietary restrictions?

    The concierge can inform the chef of your dietary restrictions and organise an adapted menu, including vegetarian or gluten-free options.

  • Can you help me book a gourmet restaurant around Lake Atitlán?

    It is recommended to go through the concierge to reserve gourmet restaurants in Panajachel or the surrounding area, with advice based on your budget.

  • Is it possible to organise a private or romantic dinner at the hotel or by the lake?

    The concierge can organise a private or romantic dinner, with special decoration and a personalised menu choice according to the occasion.

Spa Bookings

  • How can I book a massage or spa treatment during my stay at Casa Palopó?

    Reservations are made through the concierge, who can offer available slots for massages and treatments, either in-room or in the dedicated space.

  • Can you recommend an ideal spa treatment after a hike around the lake?

    The concierge can advise on the most suitable treatments after a day of excursions and arrange a slot at the end of the day.

  • Is it possible to book a couples spa treatment for a stay?

    It is recommended to contact the concierge to organise wellness sessions for couples, with coordinated timings and combined treatment options.

Excursions & Cultural Visits

  • Can you organise a boat trip to the Mayan villages around Lake Atitlán?

    The concierge can arrange a guided boat trip to the Mayan villages on the lake, with an English or Spanish-speaking local guide.

  • Is it possible to plan a guided tour of the artisan markets from the hotel?

    The concierge can book a guide for a visit to the artisan markets in Panajachel or Chichicastenango, with transport included.

  • Can the concierge organise a guided hike with views of the volcanoes?

    Excursions are tailored to individual preferences; the concierge can propose a hike to viewpoints of the volcanoes, suited to your level.

Special Occasions

  • Can you help organise a wedding or an intimate ceremony at Casa Palopó?

    The concierge can coordinate an intimate wedding or elopement at Casa Palopó, including decoration, catering, and day-of coordination.

  • Can the concierge prepare a surprise marriage proposal with special decor?

    It is recommended to contact the concierge to organise a romantic marriage proposal, with discreet staging and additional services.

  • Is it possible to organise a birthday celebration or a private event at the hotel?

    The concierge can organise birthdays, with a personalised cake, room decoration, and a potential local photographer.

Shopping & Luxury Services

  • Can you recommend luxury artisan shops around Lake Atitlán?

    The concierge can recommend high-end artisan shops and arrange a private tour focused on textiles and local art.

  • Is it possible to book a photographer for a travel or couple's photo session?

    The concierge can assist in finding a professional photographer for a private photo session at the hotel or by the lake.

  • Can the concierge arrange a laundry or dry cleaning service during my stay?

    It is recommended to request the concierge to organise an express laundry or specialised dry cleaning service if available locally.

Family Activities

  • Can you suggest child-friendly activities around Casa Palopó?

    The concierge can suggest child-friendly activities, such as short boat trips, craft workshops, or visits to quiet villages.

  • Is it possible to organise a turnkey family excursion from the hotel?

    Reservations for activities are made through the concierge, which can organise a family day combining a boat trip, market visit, and panoramic lunch.

Personalized Experiences

  • Can you arrange a local cooking class or a private tasting with the hotel chef?

    The concierge can organise a tailored experience, such as a Guatemalan cooking class with the chef or a private tasting.

  • Is it possible to plan a meditation session or a personalised wellness ritual at sunrise?

    It is recommended to contact the concierge to organise a personalised meditation session or morning ritual facing the lake.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits