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5★ · Les Trois-Bassins

Wood Hôtel & Spa

Les Trois-Bassins

4.44.4/51,425 reviews · Google rating

Hotel 5-star in Les Trois-Bassins, in the heart of Les Trois-Bassins, featuring a spa, couples’ spa ritual and quick beach access.

Where is Wood Hôtel & Spa located, and what kind of stay does it suit in Les Trois-Bassins?

Wood Hôtel & Spa is in Les Trois-Bassins on Réunion Island, close to the sea.

The setting suits relaxed stays, with easy access to nearby beaches and outdoor activities.

What can you expect from a spa stay at Wood Hôtel & Spa?

The spa is a key part of the stay, with a range of treatments focused on wellbeing.

It suits guests looking to slow the pace, whether as a couple or after hiking or time by the sea.

Is Wood Hôtel & Spa suitable for couples and families?

Yes. Its calm atmosphere works well for couples seeking a quieter break.

The hotel can also suit families wanting a restful stay near the coast.

A word from the Concierge

Wood Hôtel & Spa through the Concierge's eyes

Wood Hôtel & Spa is located in Les Trois-Bassins, on the island of La Réunion. This 5★ hotel provides a soothing environment, perfect for recharging. Situated near the sea, it offers easy access to nearby beaches. The establishment stands out for its warm atmosphere and attentive service, ensuring a pleasant stay. The well-equipped spa provides various treatments for guests' well-being. Travelers particularly enjoy the relaxing atmosphere of this hotel. It is an ideal choice for couples seeking tranquility, as well as families wishing to enjoy moments of relaxation together. Les Trois-Bassins has a pleasant climate year-round, making this hotel accessible in all seasons. Nearby water activities and hiking add an adventurous dimension to the stay. Before you go, check the spa availability and treatments offered. Consider booking in advance to make the most of the services. Nearby restaurants also provide a variety of culinary options, enriching the dining experience. _My tip from the Concierge:_ enjoy the spa treatments for a relaxing experience, book early to secure your slot.

Why choose Wood Hôtel & Spa?

Wood Hôtel & Spa is an exceptional address in Les Trois-Bassins, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast before the beach

    Beginning the day at the hotel before heading to the nearby shoreline immediately sets the tone of the stay. This experience suits guests who like to enjoy the gentler morning hours, plan a swim or a walk, and return later to the calm of the property. A simple, distinctly Réunion way to begin the day.

    Idéal en coupleIncluded in your stay
  • Spa ritual for two

    For many travellers, the spa is the heart of the stay. Booking a ritual for two turns a simple moment of relaxation into a genuine signature experience, especially on a romantic escape. Its value lies as much in the treatment itself as in the time it creates around it: before, during and after, the pace naturally slows.

    Signature bien-êtreReservation required
  • Recovery pause after hiking

    Réunion is often discovered on foot, and the island’s landscapes give days a particular intensity. Returning to the hotel after a walk and extending the experience with a wellbeing moment helps rebalance the stay. This sequence, much appreciated by active travellers, combines the energy of Réunion’s scenery with the release sought in a spa hotel.

    Reservation required
  • Sea-and-relaxation day

    One of the most satisfying ways to experience Les Trois-Bassins is to alternate the pleasures of the shoreline with the comfort of the hotel. A morning by the water, a pause away from the hottest hours, then a return to the spa or to one’s room creates a balanced day without excess. It is often this well-paced simplicity that leaves the most lasting memories.

    Included in your stay
  • Couples’ escape on the west coast

    Wood Hôtel & Spa naturally lends itself to stays for two, thanks to its calm atmosphere, proximity to the sea and emphasis on wellbeing. This experience is built around a sequence of chosen moments: a slow morning, an outing to nearby beaches, a spa treatment and an evening without haste. It is an approach that favours intimacy and the quality of shared time.

    RomantiqueReservation required
  • Family stay at an easy pace

    For families, the appeal of the hotel lies in its ability to combine relaxation with nearby activities. Days can be arranged with ease, between restful moments at the hotel, time by the sea and outings adapted to the mood of the day. The experience does not seek to multiply entertainment, but to offer a serene setting in which everyone finds their place and their own pace.

    Included in your stay

Stay policies

Check-in & check-out

Check-in
From 12:00 to 23:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Les animaux de compagnie ne sont pas admis.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.4 / 5 · 1,425 reviews

4/5Neels Rautenbach

Breakfast 5 stars! Reception: Loana and Douglas 5 stars! Rooms: no option of bath tub. 1 day the did not clean our room untill 15.30!! Location: not near lagoon. But beautiful view.

5/5Nataliia Shylova

The hotel that stole my heart ❤️. Food 100/10, service 10/10, concept 10/10 I loved everything here. 200% recommendations 🙌🔥

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I arrive for check-in at Wood Hôtel & Spa?

    Check-in is generally possible in the afternoon, with a reception open 24 hours a day according to information from booking sites. Contact the concierge to confirm the arrangements for the day.

  • Until what time can I stay in the room on the day of check-out?

    Check-out is usually required by late morning. Exact times may vary depending on the booking arrangement. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a luggage storage service before arrival or after departure?

    A luggage storage service is offered to keep your bags before check-in or after check-out, as indicated by booking platforms.

  • Can I check in early?

    Early check-in depends on availability on the day and may incur an additional charge according to the pricing policy. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Wood Hôtel & Spa located in Les Trois-Bassins?

    The hotel is located at 11 chemin de la Poudrière, 97426 Trois-Bassins, on the cliffs of Pointe des Diamants, on the west coast of La Réunion.

  • Is Wood Hôtel & Spa well located to explore the west of La Réunion?

    The hotel is situated on the west coast of La Réunion, between Saint-Paul and Saint-Leu, in a preserved coastal area, accessible via the coastal national road.

  • What is the distance between the hotel and the airport?

    The distance from Roland Garros Airport is approximately 45 to 50 km by road, which is about 40 to 60 minutes of travel time depending on traffic.

  • Are airport transfers offered?

    Airport transfers can be arranged through the hotel or concierge according to the offers from booking sites. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Free parking is indicated by several booking platforms for hotel guests with a vehicle.

Rooms & Amenities

  • What type of rooms does Wood Hôtel & Spa offer and what views are available?

    The hotel offers contemporary rooms in an eco-chic decor, some with views of the Indian Ocean, equipped with a shower, hairdryer, toiletries, and a safe.

  • Are all the rooms equipped with a private bathroom?

    All rooms generally have a private bathroom with a shower, hairdryer, and toiletries, in accordance with the descriptions from travel agencies.

  • What amenities are included in the rooms (Wi-Fi, safe, housekeeping)?

    The rooms offer free Wi-Fi access, a safe, and daily housekeeping service, as indicated by the main booking sites.

Accessibility

  • Does the hotel have elevators to access the rooms?

    The establishment does not have elevators according to information from booking sites; it is advisable to consider this for individuals with reduced mobility.

  • Is Wood Hôtel & Spa suitable for people with reduced mobility?

    The hotel does not have elevators according to platforms, which may make access to the floors more difficult for some individuals.

  • Are the access and parking easily accessible for disabled persons?

    Parking spaces are available immediately near the entrance, but the presence of ramps or specific facilities is not confirmed by at least two sources. Contact the concierge to confirm the terms of the day.

  • Does the hotel offer non-smoking rooms and smoking areas?

    The accommodations are non-smoking according to the indications of booking sites; outdoor areas may be provided for smoking.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi access is available in the rooms and common areas, according to information from Expedia and Hotels.com.

  • Is housekeeping provided daily at Wood Hôtel & Spa?

    Daily housekeeping of the rooms is scheduled during the stay, in accordance with the descriptions from hotel platforms.

  • Is the hotel reception open 24 hours a day?

    A 24-hour reception is mentioned by several sites, allowing for check-in at any time and assistance during the night.

  • What are the reviews of Wood Hôtel & Spa regarding comfort and service?

    Customer reviews highlight the architecture, ocean view, tranquility, quality of service, breakfast, and spa, with a high-end positioning.

Dining

  • What type of breakfast is offered?

    A continental breakfast is offered each day, usually at an additional cost according to the platforms, with a varied selection appreciated in customer reviews.

  • What are the breakfast hours at WOOD Hotel?

    Breakfast hours are indicated from 7:00 to 10:00 each day on the main booking platforms.

  • Is there a restaurant and bar at Wood Hôtel & Spa?

    The hotel has an on-site restaurant featuring local cuisine, as well as a bar/lounge according to official descriptions.

  • Can I order meals or drinks to my room at Wood Hôtel & Spa?

    Room service is not explicitly confirmed by at least two sources. Please contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa services are available at Wood Hôtel & Spa?

    The establishment has a spa with massages and treatments, described as an exceptional spa in the heart of a tropical setting by travel agencies.

  • Should massages and spa treatments be booked in advance?

    Spa treatments and massages are generally offered by prior reservation, recommended before arrival, according to information from booking sites.

  • Does the hotel have a pool?

    An outdoor heated pool is mentioned in customer reviews, accessible to hotel residents during opening hours.

  • What wellness atmosphere can I expect in this spa hotel?

    Wood Hôtel & Spa offers a calm atmosphere, dedicated to wellness and relaxation rather than festive activities, according to online feedback.

Activities & Leisure

  • What relaxation activities are offered on-site at Wood Hôtel & Spa?

    An outdoor pool, a garden, and relaxation areas are available for unwinding, in accordance with descriptions from booking sites.

  • Is Wood Hôtel & Spa well located to enjoy the beaches and water activities?

    The hotel is well placed to enjoy the beaches and water activities on the west coast of La Réunion, accessible by car from the establishment.

  • Can the hotel help organise tourist activities in the West of the island?

    Excursions and outdoor activities can be organised through tour operators or the concierge. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Are there activities or a kids' club at Wood Hôtel & Spa?

    The hotel does not specifically mention a kids' club or dedicated activities. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel suitable for a family stay with children?

    Rooms can accommodate families, but occupancy policies and extra bed arrangements depend on the type of room booked. Contact the concierge to confirm the arrangements for the day.

  • Can I request a baby cot or children's equipment in the room?

    Policies regarding baby cots or children's equipment are not detailed by several sources. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel adults-only or are children allowed?

    Wood Hôtel & Spa is not officially presented as an adults-only hotel. Contact the concierge to confirm the terms of the day.

Pets

  • Are pets allowed at Wood Hôtel & Spa?

    Pets are allowed according to several booking sites, possibly with specific conditions or supplements applicable to the establishment.

  • Are there restrictions or additional fees for pets?

    The exact terms of any supplement or maximum size for pets are not consistent across sources. Contact the concierge to confirm the terms of the day.

Billing & Policies

  • What are the average prices for a night at Wood Hôtel & Spa?

    Rates are indicated around 215 to 300 euros per night depending on the period and online offers, with variations between booking platforms.

  • Are there any tourist taxes to pay?

    Tourist taxes may be added to the room price according to information from sites, generally included or displayed at the time of booking.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate chosen (flexible or non-refundable) on booking platforms. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at Wood Hôtel & Spa?

    The hotel accepts credit cards, and generally does not accept cash payments according to information from Expedia.

  • Are there any special offers or wellness packages at Wood Hôtel & Spa?

    Special offers and packages may be provided by the hotel or agencies such as Tropicalement Vôtre, particularly for spa or wellness stays.

Sustainability

  • Does Wood Hôtel & Spa have a sustainable or eco-friendly approach?

    The hotel promotes an eco-chic approach, with a project co-financed by European and regional funds, suggesting a particular attention to the environment.

  • What concrete commitments regarding ecology are implemented at the hotel?

    The building is recent and designed with a modern approach, but details on water or energy management are not explicitly documented. Contact the concierge to confirm the current arrangements.

  • Does the hotel's location respect the environment of the wild coast of Trois-Bassins?

    The location in a preserved coastal area implies a certain integration into the landscape, according to the hotel's presentation. Contact the concierge to confirm the current arrangements.

The Concierge answers — Wood Hôtel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a transfer between La Réunion airport and Wood Hôtel & Spa?

    The concierge can organise a private transfer or taxi between Roland Garros airport and Wood Hôtel & Spa, depending on your flight schedule and the number of people.

  • Is it possible to book a private driver for the day from the hotel?

    It is recommended to contact the concierge to book a private driver for the day to explore the west of the island and the main tourist sites.

  • Can the concierge help me rent a car for my stay?

    The concierge can advise and book car rentals with partners located at the airport or near the hotel.

  • Do you offer shared transfers or shuttles from the hotel?

    Transfers are organised through the concierge, who can group several passengers to the airport or nearby bus stations.

  • Can you book a taxi or VTC early in the morning for an early departure?

    The concierge can book taxis or VTCs early in the morning or late at night, taking into account flight or boat schedules.

Restaurant Reservations

  • Can the concierge reserve a table at the restaurant of Wood Hôtel & Spa?

    Reservations are made through the concierge, who can secure a table at the hotel restaurant on the terrace or indoors, depending on availability.

  • Can you recommend and book a gourmet restaurant nearby?

    The concierge can suggest restaurants in the west of La Réunion and make reservations according to your budget and culinary preferences.

  • Is it possible to organise a personalised romantic dinner at the hotel?

    It is recommended to go through the concierge to organise a romantic dinner with special decoration and a tailored menu.

  • Can you accommodate special menu requests (vegetarian, gluten-free) at the restaurant?

    The concierge can inform the chef of your dietary restrictions and check the availability of specific menus when making the reservation.

Spa Bookings

  • How do I book a massage or treatment at the spa of Wood Hôtel & Spa?

    Reservations are made through the concierge or reception for massages and spa treatments, depending on available slots.

  • Can you create a spa package for two people with duo treatments?

    The concierge can organise spa packages for two with coordinated timings, possibly complemented by an aperitif or dinner.

  • Can the concierge advise me on spa treatments suitable for my health situation?

    The concierge can indicate treatments suitable for pregnancy or specific needs, in connection with the spa team.

  • Should the spa be booked before arriving at the hotel?

    It is recommended to book your spa treatments in advance with the concierge, especially on weekends and public holidays.

Excursions & Cultural Visits

  • Can you organise excursions to the main natural sites of La Réunion?

    The concierge can organise excursions to Piton Maïdo, Cilaos, or the lava flows in the South with local guides.

  • Does the concierge offer cultural or heritage tours departing from the hotel?

    The concierge can recommend cultural visits, markets, distilleries, and museums in the West and the rest of the island.

  • Is it possible to book a day excursion with transport included from the hotel?

    Reservations are made through the concierge who coordinates transfers and logistics for full-day or half-day excursions.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or a marriage proposal?

    The concierge can organise room decoration, champagne, and pastries for a birthday or a marriage proposal.

  • Can the concierge help organise a private event or cocktail at the hotel?

    It is recommended to contact the concierge to organise a private event, cocktail, or small reception within the hotel.

  • Can you book a photographer or special services for a celebration?

    The concierge can coordinate a photographer, music, and flowers to celebrate a wedding anniversary or another special occasion.

Shopping & Luxury Services

  • Is it possible to organise a half-day shopping trip with a driver from the hotel?

    The concierge can recommend local shops and organise a personalised shopping tour in the West of the island.

  • Does the concierge offer gift or champagne services in the room?

    The concierge can suggest premium services such as flower delivery, champagne, or gifts in the room.

Family Activities

  • Can you organise activities suitable for families with children from the hotel?

    The concierge can recommend activities suitable for children such as beach outings, farm visits, or amusement parks.

  • Can the concierge book a guide for easy family hikes?

    Reservations are made through the concierge, who can hire a guide or escort for safe family outings.

Personalized Experiences

  • Can you prepare a personalised itinerary for a wellness and discovery stay in La Réunion?

    The concierge can create a tailored programme including spa, gastronomy, and excursions based on the duration of your stay.

  • Do you offer exclusive experiences or private moments for couples?

    It is recommended to contact the concierge to organise exclusive moments such as a private sunset or private tastings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits