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5★ · La Rochelle

Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau

12 Rue de la Cloche, 17000 La Rochelle, France, La Rochelle

4.94.9/5246 reviews · Google rating
  • Michelin-starred Christopher Coutanceau restaurant
  • Local, seasonal produce-led cuisine
  • Close to the harbour and beaches
  • Relais & Châteaux property in La Rochelle

Hotel 5-star in La Rochelle, in the heart of La Rochelle, featuring Relais & Châteaux status, Michelin-starred dining and harbour proximity.

What is the price of a meal at Christopher Coutanceau at Hôtel Villa Grand Voile in La Rochelle?

Prices vary depending on the menu selected, the season, and any wine pairing.

For an accurate budget, it is best to check the current menu and book ahead of your stay.

Is Hôtel Villa Grand Voile well located for exploring La Rochelle on foot?

Yes. The hotel is close to the harbour and the beaches, making it easy to combine the city with the seafront.

The Musée de la Résidence des Indes is a 3-minute walk away, and Parc Franck Delmas is about 15 minutes on foot.

What can you expect from the Christopher Coutanceau dining experience during your stay?

It is the property’s defining experience, with a cuisine focused on local, seasonal produce.

Dinner is best booked in advance, especially if the stay is built around the restaurant.

A word from the Concierge

Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau through the Concierge's eyes

Hôtel Villa Grand Voile is located in La Rochelle, France, near the harbor and beaches. This 5★ hotel is part of the Relais & Châteaux properties, offering a unique experience. The maritime atmosphere and enchanting setting attract visitors seeking tranquility. The rooms are elegant and comfortable, ideal for a relaxing stay.

What sets this hotel apart is its Michelin-starred restaurant led by Christopher Coutanceau. The cuisine highlights local and seasonal products, creating a memorable culinary experience. The overall ambiance of the hotel is warm and welcoming, perfect for couples or travelers looking to unwind.

Before you go, know that the hotel suits both couples and business travelers. La Rochelle is pleasant to visit in spring and summer, with many water activities. Be sure to book in advance to fully enjoy the services offered.

_My tip from the Concierge: reserve a table at the Michelin-starred restaurant to enjoy refined cuisine, as spots are limited and fill up quickly._

Why choose Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau?

Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau is an exceptional address in La Rochelle, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Michelin-starred Christopher Coutanceau restaurant
  • Local, seasonal produce-led cuisine
  • Close to the harbour and beaches
  • Relais & Châteaux property in La Rochelle
  • Maritime setting with a peaceful stay

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Dinner at Christopher Coutanceau restaurant

    The property’s defining experience remains dinner at the Michelin-starred Christopher Coutanceau restaurant. It is best approached as a highlight of the stay, both for its reading of the maritime terroir and for its focus on local, seasonal produce. Ideal after a day spent between harbour, historic centre and seafront, it gives the address its full coherence.

    IncontournableReservation required
  • Harbour-to-beach escape

    Staying at Villa Grand Voile makes it easy to experience La Rochelle within a particularly appealing radius, between harbour life and coastal breathing space. This experience is about shaping a day that is simple yet perfectly judged: a morning walk towards the harbour, time in the city streets, a pause along the seafront, then a calm return to the hotel. A natural way to grasp La Rochelle’s balance.

    Included in your stay
  • Relais & Châteaux gastronomic weekend

    For travellers who choose a house first and foremost for its table, the hotel is especially well suited to a short stay centred on the art of living. The idea is simple: arrive without haste, enjoy the property’s service, discover La Rochelle on foot, then devote the evening to the restaurant. The following day, the city and coastline naturally extend the experience. An ideal format for a couple’s interlude.

    À vivre à deuxReservation required
  • A calm return after the city

    One of the property’s most appealing qualities lies in the sense of retreat it offers after the quays, the beaches or the day’s engagements. There is nothing showy about this experience: it rests on the pleasure of returning to a carefully prepared room, attentive service and a peaceful atmosphere. In characterful hospitality, it is often these quiet returns that leave the most lasting impression.

    Included in your stay
  • Business stay, Atlantic style

    For a professional trip to La Rochelle, Villa Grand Voile offers a more characterful alternative to a standardised hotel. With front desk and concierge available around the clock, smooth service and proximity to key points of interest, it balances efficiency with quality of stay. In the evening, a destination dinner or a walk by the water gives the journey a more personal dimension.

    Reservation required
  • Tailored concierge in La Rochelle

    The 24-hour concierge allows guests to approach the destination with greater precision: restaurant reservations, help with timing, recommendations for walks between city and coast, and support with arrivals and departures. This is especially valuable for short stays, when every moment counts. It turns a simple booking into a better-paced, smoother and more coherent stay.

    Sur demandeReservation required

Restaurants & bars

1 on-site dining venue.

  • La Yole de Chris

    Restaurant

    Highlights

    • Pescados y mariscos
    Practical information

    The concierge’s wordIf you’re in the mood for fish and seafood, book La Yole de Chris at Hôtel Villa Grand Voile: a safe bet.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Architect
Christian Morgenstierne (Wikidata)
Heritage designations
protection du patrimoine culturel en Norvège (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Free cancellation and modification until 3pm; 30 days prior to arrival.

Free cancellation up to 30 hours before arrival

Pets

Pets are welcome (20 € fee).

Pets are allowed upon request [...]

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 12 Rue de la Cloche, 17000 La Rochelle, France

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 246 reviews

5/5Lusy S.

We’ve traveled extensively around the world and stayed in many exceptional places—including several Relais & Châteaux properties—but our experience at Villa Grand Voile by Christopher Coutanceau truly stands out as one…

5/5Laurent Dartoux

Great location, very friendly attention to all your needs...with great breakfast and nice service from Dominique !

5/5Peter Elson

Without a doubt the nth degree of luxury, attention and service. Everyone smiles and hopes to make one's stay a special experience. And they succeed. I cant wait to return in spring!

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée de la Résidence des IndesMuseum

    249 m · 3 min walk

    Museum three minutes' walk away, showcasing the history and culture of the region.

    Practical information

    The concierge’s wordA 3-minute walk away, this museum offers an ideal cultural break to explore the region’s history and culture between two strolls.

  • Parc Franck DelmasCultural site

    1.3 km · 15 min walk

    Cultural park located 1.3 km away, providing a space for relaxation and leisure.

    Practical information

    The concierge’s wordFor a calm break in La Rochelle, head to Parc Franck Delmas: a pleasant cultural setting to unwind or enjoy a leisurely pause.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Plage des MinimesBeach

    2.2 km · 4 min by car

    Minimes beach, a sandy stretch on the Atlantic coast, perfect for relaxing by the water.

    Practical information

    The concierge’s wordFor an easy Atlantic seaside break, head to Plage des Minimes when you’re in the mood for sand, sea air, and unwinding.

  • Hôtel Inn DesignRestaurant

    3.0 km · 5 min by car

    Restaurant located 2995 meters away, offering a variety of dishes in a friendly setting.

    Practical information

    The concierge’s wordFor an easy meal in a friendly setting, this restaurant makes a pleasant break in La Rochelle when you feel like a change of pace.

  • Promenade de Chef de BaieTrail

    4.1 km · 7 min by car

    Walking trail, perfect for nature walks.

    Practical information

    The concierge’s wordFor a nature break in La Rochelle, the Promenade de Chef de Baie is well suited to a peaceful walk, solo, as a couple, or with family.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Distributeur LCLATM

    174 m · 2 min walk

    ATM two minutes' walk away, convenient for cash withdrawals with ease.

  • Krêp' des toursShop

    216 m · 3 min walk

    Krêp' des tours, a store specializing in crepes, three minutes' walk away, perfect for a tasty break.

  • Location de vélos Tandems Pino inclusif - Toog Tandem TravelsShop

    319 m · 4 min walk

    Bike rental shop four minutes' walk away, offering inclusive tandems for exploring the city.

  • Pharmacie des ArcadesPharmacy

    389 m · 5 min walk

    Pharmacy five minutes' walk away, useful for over-the-counter needs and prescriptions while travelling.

  • Bureau de poste La PostePost office

    391 m · 5 min walk

    Post office five minutes' walk away, providing mail sending and receiving services.

    • Today 09:00 – 18:00
  • Cycling TourShop

    462 m · 6 min walk

    Bike rental shop a six-minute walk away, perfect for exploring La Rochelle on two wheels.

  • Bus YéloShop

    534 m · 6 min walk

    Transport store six minutes' walk away, useful for purchasing bus tickets and getting information on routes.

  • Pharmacie de SuèdePharmacy

    538 m · 6 min walk

    Pharmacy six minutes' walk away, useful for over-the-counter needs and prescriptions while travelling.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Villa Grand Voile?

    Check-in is generally possible from 4 PM and check-out until 12 PM, according to information from booking platforms.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room availability; it is advisable to request it before arrival.

  • Is late check-out possible at Villa Grand Voile Christopher Coutanceau?

    Late check-out may be considered depending on hotel occupancy; a prior request is necessary at the reception.

  • Does the hotel offer a transfer service from the train station or the port of La Rochelle?

    Transfers can be arranged upon request by the concierge service, particularly to the train station or the group's restaurants.

  • What documents should I present upon my arrival at Hôtel Villa Grand Voile?

    Contact the concierge to confirm the requirements for the day.

Location & Access

  • Where is Hôtel Villa Grand Voile located in La Rochelle?

    Villa Grand Voile is located at 12 rue de la Cloche, 17000 La Rochelle, approximately 350 metres from the historic city centre and the Old Port.

  • What is the distance from the hotel to the Old Port and the historic centre?

    The hotel is about 476 metres from La Rochelle according to local guides, just a few minutes' walk from the Old Port and main attractions.

  • Is the hotel close to the beach and can you walk there?

    The nearest beach is located about 450 metres from the establishment, accessible on foot in a few minutes.

  • Is the hotel easily accessible by car and does it have secure parking?

    The hotel is easily accessible by car; a covered private garage is offered to guests with vehicles.

  • How do I get to the hotel from La Rochelle train station by public transport?

    Contact the concierge to confirm the requirements for the day.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has a covered private parking for its guests, referred to as parking or garage in several sources.

  • How many rooms does Villa Grand Voile have and what type of rooms are available?

    The establishment offers 11 rooms and suites, spread over two floors, with elegant decor and high-end amenities.

  • What types of beds and room categories are offered at the hotel?

    The accommodations include double rooms and suites, with a large double bed or twin beds depending on the categories.

  • What amenities are available in the rooms (air conditioning, minibar, safe, etc.)?

    The rooms are equipped with high-end features; some reviews mention discretion, calm, beautiful room, and very good service.

Included Services

  • What type of breakfast is offered?

    Villa Grand Voile offers a French-style breakfast served under a glass roof, on the terrace or in the room, every day from 7:30 am to 10:30 am.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel for guests, as in most establishments of this standard and according to information from booking sites.

  • What are the main services included or offered by Villa Grand Voile?

    Services include concierge, valet, luggage storage, laundry, massages on request, and babysitting on request.

  • Does the hotel have a bar or lounge for drinks?

    A bar is present in the hotel, with a green terrace, for drinks and relaxation moments during the day or evening.

  • Can I leave my luggage at the hotel before check-in or after departure?

    The luggage storage service is available to keep your belongings before check-in or after check-out.

Dining

  • Is there a restaurant directly in Villa Grand Voile?

    Villa Grand Voile does not have its own restaurant in the hotel, but tables are reserved for residents at the restaurants Christopher Coutanceau and La Yole de Chris.

  • What is the relationship between the Villa Grand Voile hotel and the Christopher Coutanceau restaurant?

    The Christopher Coutanceau restaurant, a three-Michelin-star gastronomic establishment, is located nearby and is easily accessible from the hotel.

  • Which restaurants are accessible to guests of the Villa Grand Voile?

    La Yole de Chris, a marine bistro, as well as the Christopher Coutanceau restaurant are the two dining options associated with the Villa Grand Voile.

  • What types of menus are offered at the Christopher Coutanceau restaurant and what are their indicative prices?

    The menus and prices at the Christopher Coutanceau restaurant vary according to the flavour, signature, or tasting menu; details are available from the restaurant.

Spa & Wellness

  • Does the hotel offer massages or wellness treatments on site?

    Massages are offered on request at the hotel, and the establishment is associated with wellness services mentioned on booking sites.

  • Does the hotel have a swimming pool?

    The heated outdoor pool is located in the heart of the courtyard, freely accessible to guests during the nice weather.

  • Is a complete spa area (sauna, hammam, jacuzzi) available at the Villa Grand Voile?

    Contact the concierge to confirm the arrangements for the day.

  • Can yoga or fitness classes be organised during my stay?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are available at the hotel or in the immediate vicinity?

    The hotel offers an outdoor pool and massages; local activities such as walks, beach, and visits complement the stay.

  • What are the main tourist attractions near the Villa Grand Voile hotel?

    The beach, the historic centre, the towers of La Rochelle, and the Aquarium are easily accessible from the hotel, either on foot or by a short trip.

  • Can the hotel organise outings or excursions in the city or by the sea?

    Personalised taxis to the restaurant and recommendations for outings are mentioned in some customer reviews.

  • Can we rent bikes directly at the hotel to explore La Rochelle?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is a babysitting service available at Villa Grand Voile?

    A babysitting service on request is indicated among the hotel's services, subject to availability.

  • Does the hotel offer rooms or suites suitable for staying with children?

    Contact the concierge to confirm the arrangements for the day.

  • Are there special activities for families or children at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Christopher Coutanceau restaurant offer options suitable for children or reduced menus?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau?

    Pets are allowed at the hotel according to gastronomic guides, with specific conditions to be checked directly with the establishment.

  • Are there size or number restrictions for pets at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Are specific services (basket, bowl) offered for pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are pets allowed in the restaurants associated with the hotel?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Hôtel Villa Grand Voile accessible to people with reduced mobility?

    The hotel indicates disabled access and offers facilities for reduced mobility; some areas are adapted for wheelchairs.

  • Are specially equipped rooms for disabled guests available?

    Contact the concierge to confirm the arrangements for the day.

  • Is access to the outdoor pool possible for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Is the route between the hotel and the Christopher Coutanceau restaurants wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged upon request by the concierge, with a private car or taxi according to your needs.

  • What is the hotel's cancellation policy?

    Cancellation policies depend on the rate booked and are detailed at the time of booking, particularly on platforms like Booking or the official website.

  • Are there any local tourist taxes to pay?

    Local tourist taxes are generally applicable in La Rochelle and are paid on-site in addition to the room price.

  • What is the average price for a night at Villa Grand Voile excluding breakfast?

    Prices per night without breakfast start from around 190 euros according to some guides, depending on the season and room category.

  • What payment methods are accepted at the hotel (cards, cash, bank transfer)?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel and the Christopher Coutanceau restaurant have a sustainable or responsible approach?

    Villa Grand Voile is part of the Relais & Châteaux network and chef Christopher Coutanceau is committed to sustainable fishing, which is reflected in his cuisine.

  • Are local or seasonal products prioritised in the menus served at the associated restaurants?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement actions to reduce its energy and water consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a policy for reducing plastics or recycling within the establishment?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Hôtel Villa Grand Voile – Restaurant Christopher Coutanceau

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between La Rochelle train station and Hôtel Villa Grand Voile?

    The concierge can organise a private transfer by taxi or chauffeur-driven vehicle between La Rochelle train station and the hotel, as well as between the hotel and the restaurant Christopher Coutanceau or La Yole de Chris.

  • Are transfers to the airport offered?

    The concierge can coordinate private transfers to La Rochelle-Île de Ré airport or to nearby airports, with schedules tailored to your flight.

  • Can the concierge book taxis or ride-hailing services during my stay?

    The concierge can book taxis or ride-hailing services for your journeys in the city, to the port, the beaches, or tourist sites in La Rochelle and the surrounding area.

  • Is it possible to arrange car or bicycle rental from the hotel?

    It is recommended to request the concierge to organise car or bicycle rental, delivered directly to the hotel according to your schedule.

  • Can you arrange a private driver for a day trip around La Rochelle?

    The concierge can plan a round-trip transfer in a private car for a day trip to Île de Ré or the vineyards of Charente-Maritime.

Restaurant Reservations

  • Can you book a table at the restaurant Christopher Coutanceau during my stay at Villa Grand Voile?

    Reservations are made through the concierge, who has reserved tables for residents at the restaurants Christopher Coutanceau and La Yole de Chris.

  • Can the concierge help me choose and book a tasting menu at Christopher Coutanceau?

    The concierge can organise a tasting or signature menu tailored to your preferences, in coordination with the teams at the restaurants Christopher Coutanceau.

  • Can I request a terrace table or one with a particular view at the restaurant?

    It is recommended to ask the concierge for a terrace table or one with a view, subject to the availability of the partner restaurants.

  • Can you change the time or number of guests for my restaurant reservation?

    The concierge can manage reservation adjustments, such as changes to the time or number of guests, with the restaurants Christopher Coutanceau and La Yole de Chris.

Spa Bookings

  • Can the concierge book a massage at Villa Grand Voile?

    Reservations are made through the concierge, who arranges massages on request with partner practitioners at the hotel or at an external spa.

  • Can you recommend and book a luxury spa in La Rochelle?

    The concierge can advise and book a high-end spa in La Rochelle or nearby, with transfers organised from the hotel.

  • Is it possible to book a couple's wellness treatment through the concierge?

    It is recommended to go through the concierge to arrange a couple's treatment or a personalised wellness experience at partner establishments.

Excursions & Cultural Visits

  • Can you organise a private guided tour of La Rochelle and its monuments?

    The concierge can organise a private guided tour of the historic centre of La Rochelle, the Old Port, and the Towers with a French or English-speaking guide.

  • Can the concierge book my tickets for the La Rochelle Aquarium?

    The concierge can arrange tickets and transfers for the La Rochelle Aquarium, as well as other cultural sites and museums in the city.

  • Can you organise a boat trip to Fort Boyard or the islands around La Rochelle?

    It is possible to request the concierge to organise a boat cruise to Fort Boyard or the nearby islands, with schedules adapted to the tides.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration, with flowers, champagne, and personalised touches for an anniversary or a marriage proposal.

  • Can the concierge organise a birthday cake served at the restaurant?

    It is recommended to contact the concierge to order a personalised cake or pastries from the restaurant or a local bakery for a celebration.

  • Can you organise a bespoke gastronomic stay around the restaurant Christopher Coutanceau?

    The concierge can coordinate a tailored stay around the table of Christopher Coutanceau, including special menus and attentions to mark an occasion.

Shopping & Luxury Services

  • Can the concierge recommend luxury shops or local artisans in La Rochelle?

    The concierge can recommend high-end boutiques, artisans, and wine merchants in La Rochelle, and arrange shopping assistance if desired.

  • Can you organise a dry cleaning or laundry service during my stay?

    It is possible to request the concierge for dry cleaning or express laundry services, in connection with the hotel’s services.

  • Is it possible to organise a private tasting of wines or regional products?

    The concierge can assist in organising a private tasting of wines or local products at a partner wine merchant or producer.

Family Activities

  • Can you recommend activities suitable for children in La Rochelle?

    The concierge can suggest activities suitable for children, such as visiting the Aquarium, short boat trips, or fun walks in the city.

  • Can the concierge arrange a babysitting service for an evening at the restaurant?

    It is possible to request a babysitting service from the concierge, subject to availability and desired hours.

Personalized Experiences

  • Can you create a personalised stay programme combining the Christopher Coutanceau restaurant, the sea, and culture?

    The concierge can create a customised itinerary that combines gastronomy, seaside walks, visits, and relaxation moments according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits