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5★ · New-York

TWA hôtel

1 Idlewild Dr, Queens, NY 11430, États-Unis, New-York

4.24.2/59,980 reviews · Google rating
  • Ultra-quiet rooms overlooking JFK runways
  • Direct access to John F. Kennedy Airport
  • Connie bar inside a 1958 Lockheed Constellation
  • Paris Café by Jean-Georges Vongerichten

Hotel 5-star in New-York, in the heart of New-York, featuring ultra-quiet rooms, a 1958 Lockheed Constellation bar and rooftop pool.

Is TWA Hotel directly connected to JFK?

Yes. The hotel sits on the JFK site itself, with direct access to the airport.

It suits late arrivals, stopovers and very early departures, without any extra transfer to reach the hotel.

Can you sleep inside JFK Airport at TWA Hotel?

Yes. TWA Hotel lets you stay on the JFK site rather than leaving the airport for the night.

Rooms are described as ultra-quiet, with runway views in a setting designed for proper rest.

How much is a night at TWA Hotel?

Rates vary by date and room category. It is best to check your exact stay dates when booking.

For a short transit or a pre-flight night, compare options against your arrival and departure times.

A word from the Concierge

TWA hôtel through the Concierge's eyes

The TWA Hotel is chosen for a simple reason: to sleep at JFK without enduring JFK.

The 512 rooms are touted as ultra-quiet, even with the runways in plain sight. This is rare, and it is the essence of this establishment that opened in 2019.

It does not play the card of an urban retreat. It embraces the airport, its rhythm, its light, and its departures.

The connection to John F. Kennedy International Airport is anything but abstract. The hotel is fully integrated into this complex.

On-site, the journey begins before you reach your room. You dine at the Paris Café, under the guidance of Jean-Georges Vongerichten.

Then you head for a drink at Connie. This bar occupies a 1958 Lockheed Constellation, far more evocative than any retro decor.

Add to this a rooftop pool, a 929 m² fitness centre, a valet service, and above all, a system designed with flight schedules in mind.

Here, there is no attempt to make you forget where you are. JFK is utilised with method, comfort, and a distinctly American sense of efficiency.

If you arrive late or depart early, this is precisely when the location proves its worth.

Why choose TWA hôtel?

TWA hôtel is an exceptional address in New-York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Ultra-quiet rooms overlooking JFK runways
  • Direct access to John F. Kennedy Airport
  • Connie bar inside a 1958 Lockheed Constellation
  • Paris Café by Jean-Georges Vongerichten
  • Rooftop pool on the airport grounds

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Outdoor pool
  • Fitness centre

Dining

2
  • Bar
  • Rooftop bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Soundproofing
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

6 on-site dining venues.

  • The Sunken Lounge

    Lounge

  • Connie Cocktail Lounge

    Bar

    Highlights

    • vintage-inspired drinks and nibbles
    Practical information

    The concierge’s wordFor a knowing drink, head to Connie Cocktail Lounge: this bar leans into a vintage spirit, with inspired drinks and a few well-chosen nibbles.

  • Food Hall

    Highlights

    • grab-and-go dining
    Practical information

    The concierge’s wordIf you want a quick bite without losing time, the Food Hall is the easiest option at the hotel.

  • Paris Café

    Restaurant

    Chef: Jean-Georges Vongerichten
    Chef: Jean-Georges Vongerichten

    Highlights

    • Vongerichten’s famed black truffle pizza
    Practical information

    The concierge’s wordAt Paris Café, go straight for Jean-Georges Vongerichten’s famed black truffle pizza—it’s the table’s sure pleasure.

  • Lisbon Lounge

    Bar

    Chef: Jean-Georges Vongerichten
    Chef: Jean-Georges Vongerichten
    Practical information

    The concierge’s wordAt Lisbon Lounge, settle in for the bar spirit shaped by Jean-Georges Vongerichten—a simple, well-chosen stop at the TWA Hotel.

  • The Pool Bar & Observation Deck

    Bar

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

The reservation must be cancelled or modified 7 days prior to your arrival date, including those related to weather, illness and global events.

Free cancellation up to 168 hours before arrival

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1 Idlewild Dr, Queens, NY 11430, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.2 / 5 · 9,980 reviews

3/5Robert Mintz

The facility is truly an iconic piece of architecture. Spotless and timeless. The staff attentive. The never ending JFK construction makes a significant number of the expensive rooms truly awful from the perspective…

3/5Marie Taylor-Morrison

What left the biggest sour note during our stay was feeling completely blindsided over the rooftop access policy. Earlier in the afternoon we had visited the rooftop bar without any issue, enjoyed a beer overlooking…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • TWA HotelHistoric landmark

    on site · 1 min walk

    Historical site just a minute's walk away, showcasing the iconic architecture of the 1960s.

    Practical information

    The concierge’s wordA 1-minute walk away, TWA Hotel offers a retro interlude between journeys, perfect for taking in the elegance of 1960s architecture.

  • J.F.K. International Islamic CenterMosque

    348 m · 4 min walk

    Mosque a four-minute walk away, a place of worship and gathering for the Muslim community.

    Practical information

    The concierge’s wordA 4-minute walk away, the J.F.K. International Islamic Center offers a peaceful pause if you're looking for a nearby place of worship.

  • Idlewild ParkTourist attraction

    2.3 km · 4 min by car

    Idlewild Park, a preserved natural area, perfect for a stroll in nature.

    Practical information

    The concierge’s wordFor a nature break in New York, Idlewild Park is well suited to a peaceful walk, especially if you feel like slowing down for a bit.

  • Masjid Ahlul Qur'aan Wa SunnahMosque

    4.0 km · 7 min by car

    Mosque located four kilometers away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're looking for a calm pause, this mosque 4 kilometers away offers a simple setting for prayer and meditation.

  • As-Siddiq Muslim OrganizationMosque

    4.1 km · 7 min by car

    Mosque located 4,103 meters away, providing a prayer space for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a moment of reflection in New York, this mosque offers a simple, practical prayer space for a spiritual pause.

  • Charles Memorial Park (Gateway National Recreation Area)Tourist attraction

    4.6 km · 8 min by car

    State park located 4.6 km away, providing natural spaces for hiking and outdoor activities.

    Practical information

    The concierge’s wordFor a nature break between plans, Charles Memorial Park is well suited to a walk or hike in the open air.

  • Dawoodi Bohra Al Masjid Al Hakimi, Anjuman-e-Badri, New YorkMosque

    4.8 km · 8 min by car

    Mosque located 4,764 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're looking for a reflective pause in New York, this mosque offers a simple setting for prayer and meditation.

  • Jamaica Bay Wildlife RefugeTourist attraction

    4.8 km · 8 min by car

    Wildlife refuge located 4,838 meters away, providing a habitat for various species of birds and wildlife.

    Practical information

    The concierge’s wordIf you're in the mood for a nature break in New York, Jamaica Bay Wildlife Refuge is well suited to a walk focused on birdwatching.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Springfield ParkPark

    2.4 km · 4 min by car

    Springfield Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, head to Springfield Park if you feel like unwinding or moving a little outdoors.

  • Baisley Pond ParkPark

    3.2 km · 5 min by car

    Baisley Pond Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in New York, head to Baisley Pond Park when you feel like taking a walk along its paths.

  • Brookville ParkPark

    3.5 km · 6 min by car

    Brookville Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break in New York, Brookville Park is well suited to a peaceful walk along its paths.

  • North Woodmere ParkPark

    3.5 km · 6 min by car

    North Woodmere Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in New York, North Woodmere Park is ideal when you want to pause for a while and enjoy a natural setting.

  • Montbellier ParkPark

    3.7 km · 6 min by car

    Montbellier Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break between plans, Montbellier Park is well suited to a relaxing pause or a bit of outdoor activity.

  • Hamilton Beach ParkPark

    4.2 km · 7 min by car

    Hamilton Beach Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, Hamilton Beach Park is well suited to a quiet moment or a bit of outdoor activity.

Places to visit nearby

The sights, landmarks and walks I recommend around TWA hôtel — each place has its own detailed guide.

Around the hotel

Our full New-York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the standard check-in and check-out times at the TWA Hotel?

    Check-in generally starts in the afternoon and check-out is in the late morning, in line with the standards of 4-star hotels in New York. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is sometimes possible depending on the day's occupancy, often for an additional fee in airport hotels. Contact the concierge to confirm the day's arrangements.

  • Is it possible to have a late check-out at the TWA Hotel?

    A late check-out may be offered depending on availability and may sometimes incur a charge, which is convenient for evening flights. Contact the concierge to confirm the day's arrangements.

  • Is the reception at the TWA Hotel open 24/7 for late or very early arrivals?

    The reception operates 24 hours a day, 7 days a week, allowing check-in and check-out at any time, suitable for JFK flight schedules.

  • Does the TWA Hotel offer day-use rooms for resting between flights?

    The TWA Hotel also offers, according to several sites, day-use room bookings for a few hours, convenient between flights.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, both in the rooms and in most common areas, according to major booking sites.

  • Are airport transfers offered?

    Contact the concierge to confirm the arrangements for the day.

  • What basic services are included in the price of a room at the TWA Hotel?

    Wi-Fi, access to the gym, and certain public areas are generally included in the price, while the rooftop pool, parking, and dining may incur additional charges.

  • Does the hotel have parking?

    The hotel has on-site parking, usually for a fee, as indicated by several booking platforms and customer reviews.

Location & Access

  • Where is the TWA Hotel located in New York?

    The hotel is located in the former TWA terminal at John F. Kennedy International Airport, directly on the airport platform of JFK in New York.

  • Is the hotel directly connected to the JFK airport terminals?

    The TWA Hotel is connected to Terminal 5 of JFK by a pedestrian bridge, allowing easy access to the AirTrain and JetBlue flights.

  • What is the distance between the hotel and the airport?

    The TWA Hotel is located within JFK airport, just a few minutes' walk from Terminal 5 via a covered walkway.

  • How do I get to the TWA Hotel from the AirTrain or other JFK terminals?

    Access to the TWA Hotel is primarily via Terminal 5 of JFK, which is connected to the AirTrain, and then through a dedicated walkway to the former TWA terminal.

  • Is there a place to sleep inside JFK airport like the TWA Hotel?

    Yes, the TWA Hotel provides accommodation within JFK itself, allowing guests to sleep on-site without leaving the airport.

  • How far is the TWA Hotel from Manhattan and how long does it take to get there?

    The TWA Hotel is approximately 26 to 27 km from Midtown Manhattan, with travel time generally varying between 45 and 75 minutes depending on the mode of transport and traffic.

Rooms & Amenities

  • Are the rooms at the TWA Hotel well soundproofed despite being close to the runways?

    The rooms have enhanced sound insulation to limit aircraft noise, according to customer reviews and descriptions on booking platforms.

  • How many rooms does the TWA Hotel offer and what is their style?

    The establishment has over 500 design rooms and suites, inspired by the style of the 1960s, according to information from specialised websites.

  • What amenities can be found in the standard rooms of the TWA Hotel?

    The rooms are equipped with at least a private bathroom, television, air conditioning, and high-quality bedding, in accordance with the 4-star category mentioned on several booking sites.

  • Are there rooms with views of the runways or planes at the TWA Hotel?

    Rooms with views of the runways or the tarmac can be booked, which are highly appreciated by aviation enthusiasts, according to numerous online reviews.

Spa & Wellness

  • Does the hotel have a pool?

    Several sources indicate an outdoor rooftop pool, often described as an infinity pool with views of the JFK runways.

  • What wellness facilities are available at the TWA Hotel (gym, spa, etc.)?

    Wellness facilities include at least a rooftop pool and a gym, with a focus on relaxation between flights.

  • Does the TWA Hotel have a spa with massages and body treatments?

    Contact the concierge to confirm the day's arrangements.

  • Is access to the rooftop pool chargeable and subject to specific hours at the TWA Hotel?

    Contact the concierge to confirm the day's arrangements.

Billing & Policies

  • How much does a night at the TWA Hotel at JFK cost on average?

    Nightly rates at the TWA Hotel start around 200 to 250 USD depending on the season and demand, with platforms mentioning prices starting from approximately 215 USD per night.

  • How do the prices of the TWA Hotel rooms vary by season?

    Prices vary according to the date, room type, and events in New York; it is recommended to check the main booking sites or the official website for up-to-date rates.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the chosen rate (flexible, non-refundable, prepaid) and the booking platform; it is essential to check the conditions specific to each offer.

  • Are there any occupancy taxes to pay?

    Local taxes and occupancy taxes are generally added to the rate, in accordance with New York regulations, and are displayed at the time of booking.

  • What payment methods are accepted at the TWA Hotel and is a pre-authorisation required?

    Payments are usually made by major credit card, with the possibility of pre-authorisation before arrival, a common practice in airport hotels.

  • Are there any special offers or packages for the TWA Hotel at JFK?

    The TWA Hotel offers occasional deals and packages visible on the official website and major online travel agencies, with discounts depending on the dates and length of stay.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in the form of à la carte dishes or set menus in the hotel's restaurants and cafés, including options for American and continental cuisine.

  • What restaurants are available at the TWA Hotel New York and what type of cuisine is served there?

    The hotel features several dining options, including the Paris Café by Jean‑Georges and other venues inspired by TWA's aesthetic, offering American and international cuisine.

  • Are the restaurants at the TWA Hotel open all day for transit passengers?

    Dining options are generally available from morning to evening, with at least one restaurant open for main services and snacks accessible throughout the day.

  • Can people who are not staying at the hotel come for a drink or dinner at the TWA Hotel?

    Yes, the Connie cocktail bar, located in a former Lockheed Constellation aircraft, is open to hotel guests and outside visitors subject to the establishment's conditions.

Activities & Leisure

  • What leisure activities are offered on-site at the TWA Hotel to occupy a layover?

    The TWA Hotel features exhibition spaces dedicated to the history of TWA and 1960s design, creating a true museum experience according to several specialised articles.

  • Are reviews of the TWA Hotel in New York generally positive and is the experience worth the price?

    Guests particularly appreciate the vintage decor, views of the runways, and themed bars; reviews are generally positive, although some mention price and service as areas for improvement.

  • Are there shops or a shopping area inside the TWA Hotel?

    Shops and outlets related to the history of TWA and travel are present in the hotel, selling souvenirs and products inspired by retro aesthetics.

  • Is it really worth staying at the TWA Hotel rather than another hotel near JFK?

    The TWA Hotel is often described as a unique experience, particularly recommended for aviation enthusiasts or for a night before or after a flight at JFK.

  • What is the history of the TWA Hotel and the former TWA terminal in New York?

    The TWA Hotel occupies the iconic TWA Flight Center designed by Eero Saarinen, a listed historic monument, and has been renovated into a retro-style hotel inspired by the 1960s.

  • Have any famous films or series been shot at the TWA Hotel or in the former TWA terminal?

    Several productions have used the TWA Flight Center as a backdrop, but the exact list of films shot in or around the TWA Hotel should be verified directly with the establishment or specialised film sources.

Family & Kids

  • Does the TWA Hotel offer family-friendly rooms for guests with children?

    Rooms can accommodate at least two people, with some categories allowing family configurations with extra beds or sofa beds, according to booking platforms.

  • Can we request a baby cot or equipment for young children at the TWA Hotel?

    Baby cots or cribs can be provided upon request, subject to availability, as in most 4-star hotels.

  • Is the TWA Hotel suitable for an overnight stay with children before a flight?

    Transit families enjoy the proximity to the terminals, views of the planes, and retro spaces that entertain children, according to several online reviews.

Pets

  • Are pets allowed at the TWA Hotel?

    Pets are generally accepted in certain rooms, subject to conditions and possibly additional fees, according to major booking sites.

  • Are there weight or size restrictions for pets at the TWA Hotel?

    Contact the concierge to confirm the day's terms.

  • Does the TWA Hotel offer specific services for pets (bowls, cushions, walking area)?

    Contact the concierge to confirm the day's terms.

Accessibility

  • Is the TWA Hotel suitable for people with reduced mobility?

    Main public areas such as the lobby, restaurants, and elevators are accessible, but the specific accessibility details of the rooms should be confirmed with the hotel.

  • Are there specially equipped rooms for wheelchair users at the TWA Hotel?

    Contact the concierge to confirm the day's terms.

  • Is access to the roof and pool of the TWA Hotel possible for people with mobility difficulties?

    Contact the concierge to confirm the day's terms.

Sustainability

  • Does the TWA Hotel implement sustainable development actions or specific ecological programmes?

    Contact the concierge to confirm the arrangements for the day.

  • Are the bathroom products and water bottles at the TWA Hotel eco-friendly or refillable?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement measures to reduce its energy consumption and limit waste?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — TWA hôtel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the TWA Hotel to Manhattan or Brooklyn, and provide the approximate travel time?

    The concierge can organise a private car or taxi to Manhattan, Brooklyn, or Long Island from the TWA Hotel, with an estimated travel time depending on traffic.

  • Could you explain to me precisely how to reach the AirTrain and the New York subway from the TWA Hotel?

    The concierge can provide detailed directions to reach the AirTrain and JFK terminals from the hotel, as well as connections to the New York subway.

  • Is it possible to book a transfer with a child car seat from or to the TWA Hotel?

    The concierge can book transport with an approved child seat for your journeys between the TWA Hotel, JFK, and downtown New York.

  • What is the most convenient and fastest way to get from the TWA Hotel to Times Square or Central Park?

    The concierge can advise on the fastest or most economical options (AirTrain, taxi, rideshare) to reach the main areas of New York.

  • Can you arrange a transfer from the TWA Hotel for an early morning or late night flight?

    The concierge can organise an early or late transfer by taxi or private car to match your flight schedule.

Restaurant Reservations

  • Can you reserve a table at the Paris Café by Jean-Georges at the TWA Hotel for dinner?

    Reservations are made through the concierge, who can secure a table at Connie, the Paris Café by Jean-Georges, or in restaurants at other JFK terminals.

  • Could you recommend and book a good restaurant in Manhattan that is quickly accessible from the TWA Hotel between two flights?

    The concierge can recommend and reserve restaurants in Manhattan or Brooklyn, taking into account the time constraints related to your flight.

  • Can you inform the restaurant at the TWA Hotel of my dietary restrictions (gluten-free, vegetarian, allergy) and check suitable options?

    The concierge can indicate the available menus and inform the restaurant of your specific needs, within the chef's capabilities.

  • Is it possible to organise a romantic dinner or a birthday meal in a special area of the TWA Hotel?

    The concierge can arrange a special dinner in one of the hotel's iconic spaces, subject to availability and conditions.

Spa Bookings

  • Can you book a spa treatment or massage for me at or near the TWA Hotel before my flight?

    Contact the concierge to confirm the arrangements for the day.

  • Would it be possible to arrange an express massage or wellness treatment between two flights departing from the TWA Hotel?

    The concierge can be contacted to confirm the arrangements for the day.

  • Can you find me a partner spa near the TWA Hotel offering sauna or hammam and manage the booking?

    The concierge can be contacted to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour of New York departing from the TWA Hotel between two flights?

    The concierge can offer tours of Manhattan for half a day or a full day, taking into account the time needed to return to JFK.

  • Could you prepare an optimised route to see the main sites of Manhattan during a few hours layover from the TWA Hotel?

    The concierge can provide a personalised itinerary with transport, travel time, and visiting time for a short stopover in New York.

  • Can you tell me if there are guided tours on the history of TWA and aviation from the hotel?

    The concierge can provide information on tours related to the history of aviation and the exhibition spaces of the TWA Hotel.

Special Occasions

  • Is it possible to prepare a birthday surprise in my room at the TWA Hotel before my arrival?

    The concierge can arrange room decoration, a personalised message, flowers, or a bottle, according to your wishes and budget.

  • Can you organise a birthday cake and a small setup in one of the bars or restaurants of the TWA Hotel?

    The concierge can coordinate the cake, setup, and table reservation for a birthday or marriage proposal at the hotel.

  • Would it be possible to arrange a professional photoshoot in the iconic spaces of the TWA Hotel?

    The concierge can assist in selecting a photographer and an iconic location in the hotel for personalised memories.

Shopping & Luxury Services

  • Can you recommend luxury boutiques or outlets easily accessible from the TWA Hotel during my layover?

    The concierge can recommend luxury boutiques accessible from JFK and arrange transport or a personal shopper service in the city.

  • Is it possible to plan a half-day shopping trip in Manhattan departing from the TWA Hotel with a guaranteed return in time for the flight?

    The concierge can organise a guided shopping session or recommend major department stores with a detailed itinerary.

  • Can you help me arrange for online purchases to be delivered to the TWA Hotel and organise their transport for my flight?

    The concierge can guide you towards the best delivery and storage options, according to the hotel and airline policies.

Family Activities

  • What family activities can you recommend at the TWA Hotel or nearby to keep children occupied between flights?

    The concierge can suggest child-friendly activities within the hotel and ideas for short outings in New York based on the layover duration.

  • Can you arrange in advance for a baby cot and an extra bed in our room at the TWA Hotel?

    The concierge can check the availability of family equipment such as a baby cot or extra bed and have them set up before your arrival.

Personalized Experiences

  • Can you organise a personalised experience for aviation or architecture enthusiasts at the TWA Hotel?

    The concierge can create a tailored programme around architecture, photography, or aviation within and around the TWA Hotel.

  • Would it be possible to prepare a customised itinerary to make the most of a night at the TWA Hotel and a day in New York?

    The concierge can design a short stay combining a layover at JFK and exploration of New York, with timing recommendations suited to the flights.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits