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5★ · Arosa

Tschuggen Grand Hotel

Arosa

4.74.7/5649 reviews · Google rating

Hotel 5-star in Arosa, in the heart of Arosa, featuring direct slope access via the Tschuggen Express, Tschuggen Spa and mountain views.

Is Tschuggen Grand Hotel Arosa well placed for access to the slopes?

Yes. The hotel is in Arosa, in an Alpine setting, close to the slopes.

The ski area is reached directly via the Tschuggen Express. It makes both the morning start and the return to the hotel easier.

Does Tschuggen Grand Hotel have a spa in Arosa?

Yes. Wellbeing is a central part of the stay, with a spa designed for recovery after skiing or hiking.

For a targeted treatment, booking ahead is advisable. The spa also suits a more flexible relaxation break.

What budget should you plan for a stay at Tschuggen Grand Hotel Arosa?

Rates vary with the season, your dates and the room category. Ski periods and some weekends often require a higher budget.

The simplest approach is to check your exact dates or contact the Concierge to narrow down the right stay.

A word from the Concierge

Tschuggen Grand Hotel through the Concierge's eyes

The Tschuggen Grand Hotel is located in Arosa, Switzerland, in a charming alpine setting. This five-star hotel offers stunning views of the surrounding mountains. It is close to ski slopes, making it an ideal choice for winter sports enthusiasts. The property stands out for its warm atmosphere and attentive service, creating a memorable experience for every guest.

What sets this hotel apart is its commitment to guest well-being. Common areas are elegantly decorated, blending modern comfort with alpine charm. Travelers particularly appreciate the friendly and relaxing atmosphere. Leisure facilities, such as the spa and restaurants, are designed to provide maximum relaxation after an active day in the mountains.

Before you go, know that the hotel suits both couples and families. Activities cater to everyone's desires, whether for a romantic getaway or family vacation. Winter and summer seasons offer different experiences, with snow sports in winter and hiking in summer.

_My tip from the Concierge: consider booking your activities in advance, especially during peak season, to secure your spot._

Why choose Tschuggen Grand Hotel?

Tschuggen Grand Hotel is an exceptional address in Arosa, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Direct slope access via the Tschuggen Express

    One of the stay’s most distinctive signatures is leaving the hotel and reaching the ski area via the Tschuggen Express, without the cumbersome transitions that can weigh on mountain holidays. That ease changes the skiing experience, but also the return, when guests quickly recover the calm of the hotel, the spa or a late lunch.

    Signature montagneIncluded in your stay
  • Recovery ritual at Tschuggen Spa

    After a day on the slopes or trails, the spa becomes a second landscape in its own right. The ideal experience combines heat, water, rest and a targeted treatment to release tired legs, steady the breath and restore lightness. More than a simple relaxing moment, it is a complete way of experiencing altitude in balance.

    Bien-êtreReservation required
  • Breakfast facing the Arosa peaks

    In a grand Alpine hotel, breakfast sets the tone for the entire day. Here, it is enjoyed as much as preparation as contemplation: morning light, mountain views and a still-calm rhythm before heading out for the day’s activities. It is one of those simple pleasures that define a successful stay at altitude.

    Included in your stay
  • Summer interlude of hiking and spa

    When snow gives way to trails, the stay takes on a different tone. Guests set out in the morning for a high-altitude walk, return to the hotel in the afternoon and extend the day with a few hours of wellbeing. This alternation between gentle exertion, crisp air and recovery offers a particularly subtle way of experiencing Arosa.

    Été en altitudeIncluded in your stay
  • Alpine dinner after returning to warmth

    Few moments rival the one when guests return from the mountains, still carrying the cold of the outdoors, before settling in for dinner in the hushed atmosphere of a grand hotel. At Tschuggen Grand Hotel, this passage from outside to inside is part of the pleasure itself: one dines, certainly, but above all recovers the slow, comfortable rhythm of the Alpine evening.

    Reservation required
  • Family stay in a mountain grand hotel

    The property lends itself especially well to multi-generational stays thanks to its balance of outdoor activities, indoor comfort and structuring services. Each guest can experience the mountains at their own pace—skiing, walking, resting, spa time—while coming back together easily throughout the day. That flexibility makes Tschuggen a valuable base for high-end family holidays.

    FamilleIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

During the christmas and new year period the cancellation deadline is 60 days prior to arrival.

Pets

Pets are welcome (45 € fee).

Pets are permitted at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 649 reviews

5/5CHRISTINE & ALBERT GARCIA

THE GRAND FINALE REPORT: SUNDAY MARCH 8, 2026 As previously mentioned, The Tschuggen Hotel's housekeeping department is top notch. Kristina, who effects our morning clean-up and nightly turn-down service is amazing…

5/5marc stedman

Amazing service from the whole team. Great facilities, a 20 mun walk to the centre but there is a free shuttle bus that takes you where you want to. Their own fanilcular take you straight up the slopes. Ski room. Ski…

2/5Michael Hynek

Sports massage - Warning I just rate the spa treatment, not the hotel itself. I had booked a 60 minutes sports massage. The massage was carried out by therapist S. C. predominantly with one hand; at times, I had the…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Tschuggen Grand Hotel Arosa?

    Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible depending on room availability; an additional charge may apply. It is recommended to request this in advance.

  • Can a late check-out be requested at the Tschuggen Grand Hotel Arosa?

    Late check-out may be offered subject to availability, sometimes with additional fees. Please contact the concierge to confirm the arrangements for the day.

  • During which periods of the year is the Tschuggen Grand Hotel open?

    The hotel is generally open from December to March, and then from July to September, for the winter and summer seasons.

  • What are the check-in procedures at the Tschuggen Grand Hotel reception?

    Check-in procedures include presenting an ID and a credit card; a security deposit may be pre-authorised.

Location & Access

  • Where is the Tschuggen Grand Hotel Arosa located in Switzerland?

    The Tschuggen Grand Hotel is located in Arosa, in the canton of Graubünden, at an altitude of approximately 1,800 metres, in the heart of the Arosa-Lenzerheide area.

  • What is the distance between the hotel and the airport?

    From Zurich Airport, it is approximately 155 km, which takes about 2.5 to 3 hours by car or a train and bus journey to Arosa.

  • How to reach the Tschuggen Grand Hotel from Zurich or Chur?

    Access is by car via the mountain road to Arosa or by train via Chur, with a direct connection to Arosa, followed by a short journey to the hotel.

  • What is the Tschuggen Express and what is its purpose for guests?

    The Tschuggen Express is a private funicular of the hotel, reserved for guests, directly connecting the establishment to the slopes and trails of Arosa-Lenzerheide.

  • What is special about the location of the Tschuggen Grand Hotel in Arosa?

    Arosa is a renowned Swiss mountain resort, with approximately 225 km of slopes linked to Lenzerheide and numerous panoramic hiking trails.

Rooms & Amenities

  • How many rooms does the Tschuggen Grand Hotel Arosa offer and what amenities are included?

    The hotel offers 128 luxury rooms and suites with mountain views, generally equipped with a minibar, Nespresso coffee machine, safe, and Smart TV.

  • What room amenities are available at the Tschuggen Grand Hotel (Wi-Fi, minibar, coffee machine, etc.)?

    Rooms generally feature free Wi-Fi, minibar, Nespresso coffee machine, telephone, USB, smart TV, and safe.

  • Do the rooms at the Tschuggen Grand Hotel have balconies with mountain views?

    Some rooms offer a balcony or terrace with views of the Arosa mountains; it is advisable to check the chosen category.

  • Are there family suites or connecting rooms at the Tschuggen Grand Hotel?

    Family suites and categories are available to accommodate more than two people; extra beds can be set up upon request.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, including in the rooms, common areas, and the spa.

  • What services are included in the room rate at the Tschuggen Grand Hotel?

    Daily breakfast, access to the Tschuggen Bergoase Spa, and use of the private Tschuggen Express funicular are included services for guests.

  • What concierge and ski services are offered to guests of the Tschuggen Grand Hotel?

    A concierge, local shuttle service, ski shop, ski room, and ski lockers are available for guests.

  • Does the hotel have parking?

    The hotel has parking facilities, including an outdoor parking area for motorised guests, subject to availability.

Dining

  • What type of breakfast is offered?

    A buffet breakfast with regional products is served, complemented by hot dishes à la carte; at the La Collina restaurant, breakfast is offered until around 1 p.m.

  • What are the main restaurants at the Tschuggen Grand Hotel Arosa?

    The Tschuggen Grand Hotel features several restaurants, including La Brezza (gourmet), La Collina (Mediterranean cuisine), the Grand Restaurant (traditional cuisine), and The Basement (simpler dining).

  • Can we access other partner restaurants like Twist or Alpenblick from the Tschuggen Grand Hotel?

    Guests can also dine at the Twist restaurant at the Valsana Hotel & Apartments and at the mountain restaurant Alpenblick, partners of the hotel.

  • Does the Tschuggen Grand Hotel offer vegetarian options or options suitable for specific diets?

    Options suitable for vegetarians and certain specific diets are offered; it is advisable to inform them of your needs in advance.

Spa & Wellness

  • Is the Tschuggen Spa part of the major wellness centres in Arosa, Switzerland?

    Yes, the hotel features a large holistic spa, Tschuggen Bergoase, of approximately 5,000 m² with various wellness facilities.

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool in the Tschuggen Bergoase Spa, as well as a children's pool.

  • What wellness facilities are available at the Tschuggen Bergoase Spa?

    The spa offers saunas, steam baths, relaxation areas, and a wide range of treatments and massages, in architecture integrated into the mountain.

  • Is access to the Tschuggen Spa included in the room price?

    Access to the spa is generally included for hotel guests; some treatments and services are charged additionally.

Activities & Leisure

  • What skiing and mountain activities are offered directly from the Tschuggen Grand Hotel Arosa?

    The hotel offers ski-in ski-out access to the Arosa-Lenzerheide area via the private Tschuggen Express, in addition to a ski shop and a ski room.

  • What leisure activities are possible in summer at the Tschuggen Grand Hotel?

    In summer, the hotel is an ideal starting point for hiking, mountain biking, and scenic mountain walks.

  • Does the Tschuggen Grand Hotel offer entertainment or a kids' club?

    A kids' club, a children's pool, and babysitting services on request are offered, making the Tschuggen a family-friendly hotel.

  • Is the Tschuggen Grand Hotel ranked among the 5-star hotels in Arosa?

    The Tschuggen Grand Hotel is a luxury five-star establishment and a member of Swiss Deluxe Hotels and The Leading Hotels of the World.

Family & Kids

  • Is the Tschuggen Grand Hotel suitable for a family stay with young children?

    The hotel is very family-oriented, with possible extra beds, a kids' club, a children's pool, and babysitting available on request.

  • What facilities are available for children and can you provide extra beds in your rooms?

    Yes, extra beds can be provided and a children's club open until the evening is available; babysitting services are offered on request.

  • Are there specific facilities for children, such as a pool or a playground?

    A children's pool and various family activities are offered, including those related to the kids' club and outdoor activities.

Pets

  • Are pets allowed at Tschuggen Grand Hotel?

    Pets are generally accepted at the Tschuggen Grand Hotel, often with an additional fee and specific rules regarding accessible areas.

  • Are there additional fees for bringing a dog to Tschuggen Grand Hotel Arosa?

    An additional fee per night is usually applied for pets; it is recommended to check the conditions before booking.

  • What are the restrictions for pets in the hotel's common areas?

    Certain areas of the spa, restaurants, or kids' club may be off-limits to pets, while other common areas accept them under certain conditions.

Accessibility

  • Is the Tschuggen Grand Hotel suitable for people with reduced mobility?

    The hotel has elevators and spacious common areas; some rooms may be more suitable for people with reduced mobility.

  • Can I request an accessible or adapted room if I have specific mobility needs?

    It is advisable to request a room close to the elevators or with specific facilities for people with reduced mobility, subject to availability.

  • Are the restaurants and spa at Tschuggen Grand Hotel wheelchair accessible?

    The main public areas of the hotel, such as the lobby, some restaurants, and the spa, are accessible by elevator or ramps.

Billing & Policies

  • Are airport transfers offered?

    Private transfers to and from the airport can be arranged on request, at an additional cost.

  • How do the prices of the Tschuggen Grand Hotel Arosa compare to other hotels in the resort?

    Prices vary according to the season, room category, and offers; the Tschuggen Grand Hotel is positioned in the high-end luxury segment in Arosa.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and the season; specific deadlines apply before arrival, beyond which fees may be charged.

  • Are there any local taxes to pay?

    Yes, a local tourist tax is generally due per person per night, in addition to the room rate.

  • What payment methods are accepted to settle my stay at the Tschuggen Grand Hotel Arosa?

    Payments are generally accepted by major credit cards and sometimes in cash; some packages may require prepayment.

Sustainability

  • What does the name 'Tschuggen' mean and does it have a particular significance for the hotel?

    The term 'Tschuggen' is a Swiss-German toponym, often interpreted as a small peak or prominence, reflecting the hotel's mountain location.

  • Does the Tschuggen Grand Hotel have a sustainability policy or use local products?

    The Tschuggen Collection group communicates a sustainability approach, focusing on resource management and regional products, particularly in dining and wellness.

  • How does the Tschuggen Grand Hotel incorporate regional products into its dining offerings?

    The hotel prioritises regional products for breakfast and in its restaurants, helping to reduce transportation and support local producers.

The Concierge answers — Tschuggen Grand Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Zurich airport and the Tschuggen Grand Hotel Arosa?

    The concierge can organise private transfers by car or limousine to and from Zurich airport, as well as coordinate with train schedules to Arosa.

  • Can the concierge help me book my train tickets to Arosa?

    The concierge can book first or second class train tickets to Arosa, providing information on connections and the most convenient schedules.

  • Is it possible to book a van with a driver for our transportation during the stay?

    Transfers can be arranged upon request, with options for child seats and larger vehicles for families or groups.

  • Can you help me book a parking space nearby if the hotel parking is full?

    The concierge can provide information on parking in Arosa and suggest alternatives if the hotel parking is full.

  • Can a car with a driver be arranged for a day trip in Graubünden?

    The concierge can offer private drivers for excursions to Chur, Lenzerheide, or the Graubünden region.

Restaurant Reservations

  • Can you book a table at one of the Tschuggen Arosa restaurants for tonight?

    Reservations are made through the concierge, who can suggest the restaurant La Brezza, La Collina, the Grand Restaurant, or The Basement based on your preferences.

  • Is it possible to arrange a special romantic dinner with a mountain view?

    The concierge can organise a romantic table with a view, tasting menu, and food-wine pairings in one of the gourmet restaurants.

  • Can you help me book at the Twist restaurant or the Alpenblick restaurant during my stay?

    The concierge can secure tables at the Twist restaurant of the partner hotel Valsana or at the Alpenblick cabin, subject to availability.

  • Can the concierge recommend and book restaurants in Arosa outside the hotel?

    The concierge can suggest restaurants specialising in Swiss, Italian, or modern cuisine in the village of Arosa and make the corresponding reservations.

Spa Bookings

  • Can you book a massage at the Tschuggen Spa during my stay?

    Reservations for treatments at the Tschuggen Bergoase Spa are made through the concierge, who advises on time slots and therapists based on your needs.

  • Is it possible to organise a couples' spa treatment for a special occasion?

    The concierge can organise spa rituals for couples with partial space privatisation subject to availability at Tschuggen Bergoase.

  • Who should I contact to find out the exact hours and book the various facilities at Tschuggen Spa?

    Detailed information on the spa hours, pools, and sauna areas is available from the concierge, who can adjust reservations accordingly.

Excursions & Cultural Visits

  • Can you organise a guided hike departing from the Tschuggen Grand Hotel Arosa?

    The concierge can organise guided hikes, mountain walks, and suggest routes using the private Tschuggen Express.

  • Can the concierge suggest cultural excursions in the surroundings of Arosa and Chur?

    The concierge can recommend excursions to Chur, cultural visits, and arrange the corresponding transport.

  • Who can advise me on the best panoramic views and walks around Arosa-Lenzerheide?

    The concierge can suggest viewpoints, panoramic walks, and nature activities according to the season in Arosa-Lenzerheide.

Special Occasions

  • Is it possible to prepare a birthday surprise in the room before our arrival?

    The concierge can coordinate decorations, champagne, flowers, and small cakes in the room to celebrate a birthday or special event.

  • Can you help me organise a marriage proposal at the Tschuggen Grand Hotel?

    It is recommended to contact the concierge to organise a marriage proposal with a personalised setup in the hotel or in the mountains.

  • Can the concierge assist in organising a small private event or celebration during our stay?

    The concierge can assist in planning small private events, such as a festive dinner or family gathering, in coordination with the catering and events teams.

Shopping & Luxury Services

  • Can you recommend luxury or sports shops in Arosa and the surrounding area?

    The concierge can recommend local boutiques, sports shops, and arrange, subject to availability, personal shopper services.

  • Is it possible to book high-end ski equipment delivered directly to the Tschuggen Grand Hotel?

    The concierge can assist in finding high-end ski equipment rental services and coordinate delivery to the hotel.

Family Activities

  • Who should be contacted to organise activities and childcare during the stay?

    The concierge can provide information on the kids' club hours, children's activities, and arrange babysitters upon request.

  • Can the concierge suggest a programme of activities for the whole family in Arosa?

    The concierge can offer a family programme including a children's pool, kids' club, and outdoor activities suitable for various ages.

Personalized Experiences

  • Is it possible to prepare a personalised itinerary for skiing, spa, and gastronomy during my stay at the Tschuggen Grand Hotel?

    The concierge can create a tailored programme combining skiing, spa, gastronomy, and nature activities according to your interests.

  • Can you help me organise a professional photo shoot in and around the hotel?

    The concierge can arrange private photo shoots, subject to the availability of local photographers, and advise you on the best spots.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits