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5★ · Lamego

The Wine House Hotel Quinta da Pacheca

Rua do Relógio do Sol, 261 Cambres, 5100-424 Lamego, Portugal, Lamego

4.64.6/51,912 reviews · Google rating
  • In the heart of the Douro wine region
  • Wine tastings on site
  • Cellar tours
  • Traditional architecture and rustic charm

Hotel 5-star in Lamego, 970 m from Douro Museum, featuring Douro tasting, private cellar tour and sunset aperitif in the vineyards.

Where is The Wine House Hotel Quinta da Pacheca located?

The hotel is in Lamego, Portugal, in the heart of the Douro wine region.

The setting is vineyard-led, with several Douro points of interest within walking distance of the property.

What can you do during a stay at The Wine House Hotel Quinta da Pacheca?

The stay naturally revolves around wine: guided tastings, cellar visits and estate walks can be arranged by reservation.

On site, mornings among the vines and sunset aperitifs give the stay an easy rhythm.

How much does a night at The Wine House Hotel Quinta da Pacheca cost?

Rates vary with the season, your dates and the room category selected.

For an exact price, it is best to check your dates or contact the Concierge before booking.

A word from the Concierge

The Wine House Hotel Quinta da Pacheca through the Concierge's eyes

Located in Lamego, Portugal, The Wine House Hotel Quinta da Pacheca is a five-star hotel. This establishment sits in the heart of the Douro wine region, offering a peaceful and picturesque setting. Travelers appreciate the traditional architecture and rustic charm that define this hotel. The proximity to vineyards allows guests to explore the local wine culture. What sets this hotel apart is its unique wine atmosphere. Visitors can immerse themselves in the world of wine with tastings and cellar tours. The general ambiance is warm and welcoming, ideal for relaxing after a day of exploration. The surrounding natural landscape adds to the appeal of this hotel. Before you go, know that this hotel is perfect for couples and wine enthusiasts. Families and solo travelers will also find it enjoyable. The best times to visit are in spring and autumn when the weather is pleasant. Access to the hotel is easy, making it an ideal choice for a getaway. _My tip from the Concierge: explore the local vineyards by foot or bike to fully enjoy the beauty of the surrounding landscapes._

Why choose The Wine House Hotel Quinta da Pacheca?

The Wine House Hotel Quinta da Pacheca is an exceptional address in Lamego, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of the Douro wine region
  • Wine tastings on site
  • Cellar tours
  • Traditional architecture and rustic charm
  • Peaceful setting among the vineyards

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wine cellar

Restaurants & bars

1 on-site dining venue, including 2 Michelin stars.

  • restaurante homónimo

    2 Michelin stars

    Restaurant

    Chef: Ricardo Costa
    Chef: Ricardo Costa

    Highlights

    • tradição portuguesa
    • um único menu de degustação em constante evolução
    Practical information

    The concierge’s wordBook it for a standout moment: Ricardo Costa crafts a two-Michelin-starred tasting menu, ever-evolving and deeply rooted in Portuguese tradition.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Rua do Relógio do Sol, 261 Cambres, 5100-424 Lamego, Portugal

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,912 reviews

4/5Ken Ruggiero

This is for the resaurant. We did not stay at hotel. This restaurant at the winery in the valley is worth stopping at during a wine tasting tour.  The wines were mostly uninspiring but the food was not.  The tuna…

5/5Ernest Vai

Spent an hour and half with our guide provided by the vineyard. Our guide Fabio , if I remember correctly, who shared so passionately about the wine process really explained a lot about Portugal and port and the wine…

1/5Belinda Zapple

Do not buy anything from this establishment for any overseas delivery. We purchased over 900.00 uk pounds for sparkling wind and two bottles of port on 26 April 2026. No delivery for over five weeks. Repeated asked for…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Sandeman’s Don StatueHistoric landmark

    492 m · 6 min walk

    Historical landmark a six-minute walk away, representing an emblematic monument of the region.

    Practical information

    The concierge’s wordA 6-minute walk away, Sandeman’s Don Statue makes a short stop to take in one of the region’s historic symbols between visits.

  • Cais da RéguaTourist attraction

    911 m · 11 min walk

    Cais da Régua, a scenic viewpoint nearby, offering a beautiful view of the Douro River.

    Practical information

    The concierge’s wordFor a quiet break, head to Cais da Régua: this viewpoint over the Douro is especially nice at the end of the day.

  • Douro MuseumMuseum

    970 m · 12 min walk

    Museum 970 meters away, dedicated to the culture and history of the Douro region.

    Practical information

    The concierge’s wordFor a cultural break focused on the history and identity of the Douro, this museum is well suited to a daytime visit.

  • Casa Do DouroHistoric landmark

    1.0 km · 13 min walk

    Casa Do Douro, a historical landmark to visit, reflects the history of the Douro wine region.

    Practical information

    The concierge’s wordFor a cultural break in Lamego, Casa Do Douro sheds light on the history of the Douro wine region, ideal if you like understanding a place.

  • Linha do Douro - Painel cerâmico de Manuel Casal AguiarHistoric landmark

    1.2 km · 14 min walk

    Historical site 1.2 km away, representing a cultural point of interest in the region.

    Practical information

    The concierge’s wordFor a cultural break in Lamego, this historic site suits a quiet stroll when you feel like discovering a local landmark.

  • Quinta do MourãoTourist attraction

    1.2 km · 14 min walk

    Quinta do Mourão, a winery to visit, offering an experience to discover the wines of the region.

    Practical information

    The concierge’s wordFor a wine-focused break, Quinta do Mourão is well suited to a relaxed visit, whether solo, as a pair, or with friends.

  • Comboio histórico do DouroTourist attraction

    1.3 km · 16 min walk

    Tourist attraction 1.3 km away, offering a unique experience aboard a historic train along the Douro River.

    Practical information

    The concierge’s wordFor a timeless break, this historic train runs along the Douro and suits a peaceful outing around Lamego.

  • Pont de RègleTourist attraction

    1.5 km · 18 min walk

    Règle Bridge, an architectural structure to visit, offering views of the surrounding valley.

    Practical information

    The concierge’s wordFor a quiet break, head to Pont de Règle: this sightseeing bridge offers a lovely view over the surrounding valley.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parque infantil da AlamedaPark

    1.2 km · 14 min walk

    Park 1.2 km away, providing a space for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Lamego, Parque infantil da Alameda is well suited to a relaxing moment and outdoor leisure.

  • Parque de Pernoita de Autocaravanas Peso da RéguaPark

    1.5 km · 18 min walk

    RV park providing a space to rest and enjoy nature.

    Practical information

    The concierge’s wordIf you're traveling by camper van, this nature-filled stop is ideal for a quiet breather before heading back out around Lamego.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Wine House Hotel Quinta da Pacheca?

    Check-in is generally possible from 3 PM and check-out until 12 PM, subject to the terms of your reservation.

  • Can I check in early?

    Early check-in may sometimes be granted depending on the day's occupancy; it is strongly advised to request it in advance from the hotel.

  • Is it possible to request a late check-out at The Wine House Hotel Quinta da Pacheca?

    A late check-out may be offered subject to availability and may incur an additional charge; the request should be made directly at the reception on the same day.

  • What happens with a late arrival if I arrive after 10 PM at the hotel?

    Late arrival procedures are possible; it is recommended to inform the hotel in advance if you plan to arrive after the usual reception hours.

Location & Access

  • Where exactly is The Wine House Hotel Quinta da Pacheca located in Lamego?

    The hotel is located in Cambres, municipality of Lamego, in the Douro Valley, about 6 to 7 km from the centre of Lamego.

  • What is the distance between the hotel and the airport?

    The establishment is located about 1 hour and 30 minutes by car from Porto Airport (OPO), approximately 75 km depending on the chosen route.

  • Does the hotel have parking?

    A private parking area is available free of charge on site for guests, on a self-service basis.

  • How to reach The Wine House Hotel Quinta da Pacheca by public transport?

    Peso da Régua train station is the closest, just a few minutes' drive from the hotel, allowing arrival by train and then by taxi or transfer.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms.

  • What types of rooms are offered, particularly in the wine 'pipas'?

    The hotel offers double and twin rooms in the main manor, as well as unique rooms set in large wine barrels with private bathrooms.

  • What are the main amenities available in the hotel rooms?

    The rooms are equipped with air conditioning, minibar, safe, satellite television, and private bathroom; some have a balcony or terrace.

  • How many rooms does The Wine House Hotel Quinta da Pacheca have?

    The hotel has approximately 15 rooms in total, spread between the historic manor and the wine barrel accommodations.

  • Is a daily housekeeping and laundry service offered to guests?

    A daily housekeeping service is provided and a laundry or dry cleaning service is available for an additional fee.

Dining

  • What type of breakfast is offered?

    A continental, American, and buffet breakfast is offered, usually served in the main restaurant.

  • What is the on-site restaurant and what meals are served?

    The hotel has a restaurant, The Wine House, serving Portuguese and regional cuisine, open for breakfast, lunch, and dinner.

  • Is there a bar or pool bar at The Wine House Hotel Quinta da Pacheca?

    A bar, including a poolside bar in season, serves wines from the quinta, cocktails, and various drinks.

  • Can culinary experiences such as picnics or tasting menus be booked on the estate?

    Tasting menus, picnics in the vineyards, and cooking classes may be offered by the restaurant depending on the season.

Spa & Wellness

  • What services are offered at the Vineyard Spa of The Wine House Hotel Quinta da Pacheca?

    A full spa, Vineyard Spa, offers massages, facials, scrubs, manicures, pedicures, and wellness packages.

  • Does the hotel have a pool?

    The hotel has a seasonal outdoor pool, usually open from June to September, with sun loungers and umbrellas.

  • Is access to the pool and relaxation facilities included in the stay?

    Access to the outdoor pool is included for residential guests during the daily opening hours indicated by the hotel.

  • Can we book couple treatments or wellness packages at the spa?

    Couple massages, specific treatments, and spa packages can be booked for an additional fee, subject to availability.

Activities & Leisure

  • What activities and experiences are offered at The Wine House Hotel Quinta da Pacheca and in the Douro?

    The hotel organises or offers activities such as wine tastings, cellar visits, cooking classes, bike rides, hiking, and excursions in the Douro region.

  • Is it really possible to sleep in wine 'pipas' at Quinta da Pacheca?

    It is possible to sleep in large wine barrels converted into comfortable rooms, offering a terrace with views of the vineyards.

  • What wine-related experiences are available at the Quinta da Pacheca estate?

    The hotel is located in the heart of an active vineyard, offering several oenological experiences, vineyard visits, and tastings of the house wines.

  • Can we go for walks or hikes from the hotel in the Douro Valley?

    Walking tours in the vineyards and surrounding countryside are possible directly from the hotel, with beautiful views of the Douro.

  • Who are the current owners of Quinta da Pacheca, the estate where The Wine House Hotel is located?

    Quinta da Pacheca is owned by private owners who operate both the vineyard and the hotel, prominent figures in the Douro wine scene. Contact the concierge to confirm the arrangements for the day.

  • Do the red wines of Quinta da Pacheca rank among the most expensive in Portugal?

    The wines of Quinta da Pacheca include a prestigious range of reds, some of which are among the high-end Portuguese bottles, although they are not necessarily the most expensive in the country.

  • Can we taste some of the most expensive or prestigious Portuguese wines at the hotel?

    Portugal has iconic wines that can reach very high prices, but not all are produced in the Douro Valley and do not specifically come from Quinta da Pacheca.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are welcome at the hotel; extra beds are available for an additional fee per night.

  • Are extra beds or additional sleeping arrangements available for families?

    Extra beds can be provided in certain rooms, with a daily supplement, subject to availability.

  • Is there a babysitting service at The Wine House Hotel Quinta da Pacheca?

    Childcare services can be offered upon request and for an additional fee, through the concierge service.

  • Is the atmosphere of the hotel more suited for couples or family stays?

    The setting, focused around wine and a romantic atmosphere, is particularly appreciated by couples, although families can also stay there.

Pets

  • Are pets allowed at The Wine House Hotel Quinta da Pacheca?

    Pets are not allowed, but service dogs are welcome in accordance with regulations.

  • Does the hotel offer special services for pets (bowls, beds, etc.)?

    No specific pet services are offered, as the establishment does not accept animals other than assistance dogs.

  • Should the hotel be informed in advance in case of a stay with an assistance dog?

    It is recommended to contact the hotel in advance if you are travelling with an assistance dog to best prepare for your arrival and accommodation.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The hotel has certain wheelchair-accessible facilities in the common areas, including adapted access.

  • Are there specially adapted rooms for disabled guests?

    Accessible rooms may be available, but their number is limited; it is advisable to check directly with the hotel before booking.

  • Are the common areas of the estate (restaurant, outdoors, cellar) easily accessible by wheelchair?

    Common areas such as the reception, some outdoor paths, and the restaurant are largely accessible, but the vineyard may have sloped or uneven areas.

Billing & Policies

  • What payment methods are accepted by The Wine House Hotel Quinta da Pacheca?

    The hotel accepts major credit cards and generally requires a valid card to guarantee the reservation.

  • Are airport transfers offered?

    Airport transfers can be arranged via a shuttle service or private car, at an additional cost and with prior reservation.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate chosen (flexible or non-refundable) and the periods; the exact conditions are stated on your booking confirmation.

  • Are there any tourist taxes to pay?

    A local tourist tax may be applied per night and per person according to regional regulations; the exact amount depends on the rules in force in Lamego. Contact the concierge to confirm the current terms.

  • What is the average cost of a night at The Wine House Hotel Quinta da Pacheca?

    The price of a night varies depending on the type of room (manor or barrel), the season, and offers; up-to-date rates can be checked during online booking.

  • What types of additional fees should I expect on top of the room price?

    Additional fees may apply for breakfast, extra beds, spa treatments, activities, or transfers, depending on the services chosen.

Sustainability

  • Does The Wine House Hotel Quinta da Pacheca have an ecological or sustainable certification?

    The establishment is eco-responsible certified and promotes sustainable practices such as responsible vineyard management and reducing environmental impact.

  • What environmental actions are implemented at the Quinta da Pacheca vineyard?

    As a vineyard, the quinta applies controlled agricultural practices for its vines and ensures the preservation of the Douro landscape, which is classified as a World Heritage site.

  • How does the hotel integrate sustainability into its daily operations?

    The hotel communicates a commitment to more sustainable tourism, with optimized management of energy and water and a focus on local products.

Included Services

  • What wine-related experiences are included or offered at an additional cost during a stay at The Wine House Hotel Quinta da Pacheca?

    The wine experiences at Quinta da Pacheca include guided tours, tastings, workshops, and wine purchases, with varying prices depending on the chosen package.

  • What services are generally included in the room rate at the hotel?

    Access to Wi-Fi, on-site parking, and the seasonal outdoor pool are among the main services included; meals, spa treatments, and certain activities are at an additional cost.

  • What common services and facilities are available to guests during their stay?

    The hotel offers concierge service, a 24-hour reception, a garden, a terrace, a library, and, depending on the season, a pool bar.

The Concierge answers — The Wine House Hotel Quinta da Pacheca

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Porto Airport to The Wine House Hotel Quinta da Pacheca?

    The concierge can organise a private transfer by car or van between Porto Airport (OPO) and The Wine House Hotel Quinta da Pacheca, with personalised welcome and child seat upon request. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a transfer between the hotel and Peso da Régua train station?

    The concierge can book a taxi or a vehicle with a driver to reach Peso da Régua train station, located just a few minutes' drive from the hotel, in coordination with your train schedule. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a boat cruise on the Douro departing from Quinta da Pacheca?

    The concierge can plan a private or shared cruise on the Douro with pick-up at the hotel or the nearest dock, subject to seasonal availability. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car delivered directly to The Wine House Hotel Quinta da Pacheca?

    The concierge can recommend and book a car rental service with delivery to the hotel, either manual or automatic, subject to the rental company's availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a driver for the day to visit several wineries in the Douro?

    The concierge can organise a tour with a driver to visit several quintas in the Douro during the day, including tastings and scenic stops according to your wishes. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at The Wine House restaurant during my stay?

    The concierge can reserve a table at the highly sought-after The Wine House restaurant and advise on the best time to enjoy the view of the vineyards or the Douro. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend and book restaurants in the Douro area?

    The concierge can suggest and reserve gourmet restaurants in Lamego or Peso da Régua, taking into account your culinary preferences and scheduling constraints. Contact the concierge to confirm the arrangements for the day.

  • How can I book a tasting menu with food and wine pairings at Quinta da Pacheca?

    Reservations for tasting dinners with food and wine pairings are made through the concierge, who will provide available dates and current menus. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a treatment or massage at the Vineyard Spa of The Wine House Hotel?

    Reservations for treatments at the Vineyard Spa are made through the concierge or reception, who will indicate available time slots and the types of massages or rituals offered. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a couples massage at the spa of Quinta da Pacheca?

    The concierge can organise a duo treatment at the spa, subject to the simultaneous availability of therapists and the double cabin. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me create a wellness programme over several days at the hotel spa?

    The concierge can recommend a personalised spa programme including massages, facials, and body rituals, tailored to the duration of your stay. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • Can you organise a tour of the vineyards and cellar of Quinta da Pacheca with tasting?

    The concierge can book a guided tour of the cellar and vineyards of Quinta da Pacheca with wine tasting, in French or English depending on availability. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a cultural tour of Lamego departing from the hotel?

    The concierge can organise a tour of Lamego including the sanctuary of Nossa Senhora dos Remédios, the historic centre, and scenic stops, with or without a private guide. Contact the concierge to confirm the details for the day.

  • Is it possible to book a full-day excursion in the Douro Valley from The Wine House Hotel?

    The concierge can book full-day excursions in the Douro with navigation, visits to quintas, and tastings, either privately or in a group. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you help me organise a wedding or private reception at Quinta da Pacheca?

    The concierge can coordinate the organisation of a wedding or private reception at Quinta da Pacheca, including catering, staging, and accommodations, in connection with the hotel’s events service. Contact the concierge to confirm the details for the day.

  • Can the concierge prepare a romantic surprise in a wine barrel room for a marriage proposal?

    The concierge can prepare a romantic surprise in the room or in a wine barrel (flowers, wine, petals, cake) for an anniversary or a marriage proposal. Contact the concierge to confirm the details for the day.

  • Is it possible to privatise a space in the vineyards for a special dinner?

    The concierge can organise a private dinner in the vineyards or in an exclusive area of the quinta, depending on the season and weather. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you organise a private tasting of premium wines from Quinta da Pacheca?

    The concierge can arrange a private premium tasting with a selection of rare wines from Quinta da Pacheca and a personalised tour of the facilities. Contact the concierge to confirm the details for the day.

  • Can the concierge help me purchase and ship bottles of wine from Quinta da Pacheca?

    The concierge can advise on purchasing bottles of wine from the quinta, arrange gift packaging, and, if applicable, guide you on international shipping options. Contact the concierge to confirm the details for the day.

  • Is it possible to book a professional photographer for a session in the hotel vineyards?

    The concierge can connect you with providers for professional photo or video services during your stay or event on the estate. Contact the concierge to confirm the details for the day.

Family Activities

  • What family activities can you organise on the estate or nearby for a stay with children?

    The concierge can suggest suitable family activities, such as walks in the vineyards, organised picnics, or short hikes in the region. Contact the concierge to confirm the arrangements for the day.

  • Can you help us rent bikes and organise a family ride in the Douro?

    The concierge can assist in reserving suitable bikes and suggest easy routes in the Douro Valley for family cycling. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to book a cooking class or a personalised culinary experience at the hotel?

    The concierge can arrange a cooking workshop or a private culinary experience with the chef, including the discovery of regional products and pairings with the estate's wines. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge prepare a customised wine tour starting from The Wine House Hotel Quinta da Pacheca?

    The concierge can design a customised wine itinerary in the region, including visits to partner quintas and targeted tastings according to your wine preferences. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits