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5★ · Luang Prabang

The Namkhan

Louang Prabang 06000, Laos, Luang Prabang

4.74.7/5218 reviews · Google rating
  • In Luang Prabang, a UNESCO-listed site
  • Member of Small Luxury Hotels of the World
  • Peaceful setting amid lush natural surroundings
  • Décor blending Lao tradition with modern touches

Hotel 5-star in Luang Prabang, in the heart of Luang Prabang, featuring a peaceful setting, lush nature and Small Luxury Hotels membership.

Where is The Namkhan located in Luang Prabang?

The Namkhan is in Luang Prabang, Laos, in a peaceful natural setting.

It gives easy access to the town and its heritage, while offering a quiet return after sightseeing.

Are hotels in Luang Prabang affordable, and where does The Namkhan fit?

In Luang Prabang, rates vary with the season, travel dates and room category.

The Namkhan is a five-star hotel. For an exact budget, check your dates or contact the Concierge.

Where should you stay in Luang Prabang if you want peace and easy access to town?

The Namkhan suits travellers who want to balance cultural visits with proper downtime.

Its intimate atmosphere, restaurant, bar and concierge make the stay easy without being in the middle of the bustle.

A word from the Concierge

The Namkhan through the Concierge's eyes

The Namkhan is located in Luang Prabang, Laos, a UNESCO World Heritage site. This 5★ hotel offers a peaceful setting surrounded by the region's lush nature. As a member of Small Luxury Hotels of the World, it attracts travelers seeking comfort and tranquility. The location allows easy exploration of the city and its cultural treasures. What sets this hotel apart is its intimate and warm atmosphere, perfect for relaxation. Guests appreciate the attentive and personalized service, contributing to a memorable experience. The decor combines Laotian tradition with modern touches, creating a welcoming environment. Before your visit, note that this hotel suits both couples and solo travelers. The dry season, from November to April, is ideal for enjoying outdoor activities. Be sure to check availability, as the hotel may fill up during peak periods. _My tip from the Concierge:_ book your excursions in advance to secure your spot and make the most of your stay.

Why choose The Namkhan?

The Namkhan is an exceptional address in Luang Prabang, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In Luang Prabang, a UNESCO-listed site
  • Member of Small Luxury Hotels of the World
  • Peaceful setting amid lush natural surroundings
  • Décor blending Lao tradition with modern touches
  • Intimate atmosphere designed for relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in a Peaceful Natural Setting

    Beginning the day at The Namkhan means enjoying soft morning light in a peaceful natural setting before heading into Luang Prabang’s temples and historic streets. This experience highlights what the hotel does best: offering a slower rhythm, serene surroundings and a genuine sense of pause from the very start of the day.

    SignatureIncluded in your stay
  • A Quiet Return After Exploring the City

    After a day spent exploring Luang Prabang’s heritage, returning to The Namkhan feels like a genuine decompression chamber. Away from bustle, the hotel restores quiet, comfort and intimacy in a verdant setting. It is simple in appearance, yet especially valuable for travellers who wish to experience the destination without unnecessary fatigue.

    Included in your stay
  • A Wellness Stay at Your Own Pace

    Rather than a prescribed programme, The Namkhan lends itself to a more personal form of unwinding: cool mornings, shaded pauses, reading time, restorative naps and peaceful evenings. This experience suits travellers who associate wellbeing with rhythm, quiet and the feeling of being in a place that genuinely allows them to breathe.

    Bien-êtreIncluded in your stay
  • Concierge-Led Excursion Planning

    To make the most of Luang Prabang and its surroundings, concierge support helps organise outings with greater ease. Planning cultural discoveries or outdoor activities in advance gives structure to the stay without making it feel rigid. It is especially useful during the dry season or busier travel periods.

    Reservation required
  • Gentle Immersion in the Luang Prabang Way of Life

    The Namkhan provides an ideal base for discovering Luang Prabang without haste. The experience lies in alternating heritage, walks, moments of observation and returns to calm, in a rhythm faithful to the spirit of the city. It is especially suited to travellers who prefer to understand a destination through atmosphere as much as through landmark sights.

    CultureIncluded in your stay
  • Evening Turndown and Discreet Comfort

    In a hotel where attention is meant to remain measured, turndown service is one of those details that changes the feel of a stay. Returning to a room prepared for the night after dinner or a day of sightseeing extends the sense of care without ostentation. It is a hallmark of high-end hospitality when handled with precision.

    Included in your stay

Restaurants & bars

5 on-site dining venues.

  • The Roots Restaurant & Terrace

    Restaurant

    Highlights

    • Lao
    • riverside dining with panoramic views of the Nam Khan River
    Practical information

    The concierge’s wordFor a Lao dinner with panoramic views over the Nam Khan, book a riverside table at The Roots Restaurant & Terrace.

  • Farm to Table Restaurant

    Restaurant

    Highlights

    • Traditional Laotian
    • Experience the vibrant flavors of our traditional Laotian menus through savory soups, stir-fries, and local curries.
    Practical information

    The concierge’s wordIf you want to taste Laos on the plate, book here for its traditional menus of savory soups, fragrant stir-fries, and local curries.

  • Farm Table Restaurant Lounge

    Lounge

    Highlights

    • ideal for intimate gatherings and meetings with a view of our organic farm, offering a cosy atmosphere.
    Practical information

    The concierge’s wordFor a discreet date or an informal meeting, choose the Farm Table Restaurant Lounge: the cosy atmosphere and views over the organic farm make all the difference.

  • Pool Bar

    Bar

    Highlights

    • the perfect spot for a productive meeting with refreshments and food to keep your team fueled.
    Practical information

    The concierge’s wordFor a productive meeting, settle into the Pool Bar: refreshments and food keep the team focused and nicely fueled.

  • Namkhan’s restaurant

    Restaurant

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 11:30

Cancellation

Cancellation policies are subject to the booking rate plans and promotions.

Pets

Pets are welcome at no extra charge.

Pets are allowed at the resort. For everyone’s comfort, pets should be on a leash and are not allowed in the wellness area and pool areas.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Louang Prabang 06000, Laos

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 218 reviews

3/5Ashley Saliba

We had a really lovely stay at The Namkhan, and I almost feel bad writing this because so much of the experience was genuinely great. The property itself is absolutely beautiful; lush, green, and thoughtfully…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 48 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Wat Pa Phon PhaoTourist attraction

    3.1 km · 5 min by car

    Buddhist temple located three kilometers away, providing insight into local architecture and religious traditions.

    Practical information

    The concierge’s wordFor a peaceful break, head to Wat Pa Phon Phao: this Buddhist temple offers a lovely glimpse into local architecture and religious traditions.

  • Vat Xieng ThongTourist attraction

    3.3 km · 6 min by car

    Buddhist temple located 3,286 meters away, representing a significant example of Laotian religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Luang Prabang, Vat Xieng Thong offers a lovely glimpse of Lao religious architecture, ideal at the start or end of the day.

  • Garavek StorytellingPerforming arts

    3.5 km · 6 min by car

    Performance arts theater located 3,527 meters away, dedicated to stage arts and cultural performances.

    Practical information

    The concierge’s wordA lovely evening option if you’re in the mood for performing arts and cultural performances in Luang Prabang.

  • Khopfa Mekong CruiseTourist attraction

    3.7 km · 6 min by car

    Khopfa Mekong Cruise, a tourist attraction offering cruises on the Mekong River.

    Practical information

    The concierge’s wordFor a peaceful break in Luang Prabang, Khopfa Mekong Cruise suits a moment for two or a pause away from the city’s pace.

  • Heuan Chan Heritage HouseTourist attraction

    4.0 km · 7 min by car

    Heuan Chan Heritage House, a cultural center 4,000 meters away, providing insight into local history and culture.

    Practical information

    The concierge’s wordFor a cultural break in Luang Prabang, Heuan Chan Heritage House offers a clear glimpse into local history and culture.

  • Wat WisunaratTourist attraction

    4.0 km · 7 min by car

    Buddhist temple located 3984 meters away, providing insight into the architecture and religious traditions of the area.

    Practical information

    The concierge’s wordFor a peaceful break in Luang Prabang, Wat Wisunarat offers a lovely glimpse of local architecture and the region’s religious traditions.

  • Elephant Village Sanctuary & ResortTourist attraction

    4.0 km · 7 min by car

    Sanctuary and tourist complex 4,010 meters away, dedicated to the preservation of elephants and education about their habitat.

    Practical information

    The concierge’s wordFor a nature break in Luang Prabang, this sanctuary suits you well if you want to better understand elephant conservation and their habitat.

  • Mont PhousiTourist attraction

    4.1 km · 7 min by car

    Mount Phousi, a sacred hill in Luang Prabang, offering a panoramic view of the city and its temples.

    Practical information

    The concierge’s wordFor a peaceful break, head up Mount Phousi: this sacred hill offers lovely views over Luang Prabang and its temples.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Riverview ParkPark

    3.1 km · 5 min by car

    Riverview Park, a green space ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a quiet break, head to Riverview Park for a stroll or a relaxing moment surrounded by greenery.

  • MandaLao Elephant ConservationPark

    4.0 km · 7 min by car

    MandaLao Elephant Conservation, a wildlife refuge, provides an opportunity to observe elephants in their natural habitat.

    Practical information

    The concierge’s wordFor a nature break in Luang Prabang, choose MandaLao Elephant Conservation if you want to observe elephants in their natural habitat.

  • Sunrise Hotel Luang Prabang Mekong riverBotanical garden

    4.5 km · 8 min by car

    Sunrise Hotel Luang Prabang, a hotel located 4545 meters away, providing a pleasant setting for relaxation.

    Practical information

    The concierge’s wordFor a calm break in Luang Prabang, this botanical garden suits a relaxing moment, especially when you feel like slowing down.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Dara MarketMarket

    4.3 km · 7 min by car

    Market in Luang Prabang, offering a variety of local products and crafts.

  • Luang Prabang Night MarketMarket

    4.4 km · 8 min by car

    Market in Luang Prabang, offering a variety of local products and crafts.

  • Luang Prabang morning marketMarket

    4.4 km · 8 min by car

    Market in Luang Prabang, offering a variety of local products and crafts.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Namkhan?

    Check-in is generally from 2 PM and check-out until late morning, according to information provided by major booking sites.

  • Can I check in early?

    Can I check in early? Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Are airport transfers offered? Please contact the concierge to confirm the arrangements for the day.

  • Is Wi-Fi available in the hotel?

    Is Wi-Fi available in the hotel? Yes, free Wi-Fi is provided to guests in the rooms and common areas of the resort.

  • Is it possible to request a late check-out at The Namkhan?

    According to booking channels, late check-out may be offered subject to availability and possibly additional fees.

Location & Access

  • What is the distance between the hotel and the airport?

    What is the distance between the hotel and the airport? Luang Prabang International Airport is approximately 15 to 20 minutes by car from the hotel, depending on traffic.

  • Where is The Namkhan located in relation to the centre of Luang Prabang?

    The Namkhan is located by the Nam Khan River, in the village of Ban Donkeo, about 4 to 5 km from the centre of Luang Prabang.

  • Does the hotel offer a shuttle to the centre of Luang Prabang?

    A free or paid shuttle service between the hotel and the centre of Luang Prabang is offered several times a day.

  • Is The Namkhan well located for visiting the main attractions of Luang Prabang?

    The resort is set in a natural riverside environment, offering a peaceful atmosphere close to the main sites of Luang Prabang.

  • Does the hotel have parking?

    Does the hotel have parking? Yes, free private parking is available for guests, including accessible parking.

Rooms & Amenities

  • What types of rooms and accommodations are available at The Namkhan?

    The Namkhan offers different categories of accommodation, including glamping tents, bungalows, suites, and modern villas by the river.

  • What amenities are provided in the resort's rooms and bungalows?

    Rooms generally feature air conditioning, teak beds, desks, private terraces, and bottled water replenished daily.

  • Are there villas with equipped kitchens and outdoor bathtubs at The Namkhan?

    Some villas are equipped with kitchens, large bay windows, and outdoor baths, offering residential-style comfort.

  • Does the hotel have family-friendly rooms or bungalows?

    Family options, such as bungalows or suites that can accommodate multiple guests, are available for family stays.

Billing & Policies

  • What is the minimum price for a hotel room at The Namkhan?

    Major sites indicate that the price of a room varies by season, category, and offers, with a premium positioning in Luang Prabang.

  • What is the hotel's cancellation policy?

    What is the hotel's cancellation policy? Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Are there any local taxes to pay? Contact the concierge to confirm the terms of the day.

  • Do the room prices at The Namkhan vary by season and type of accommodation?

    Booking sites indicate variable rates depending on the season, room category, and promotions offered by The Namkhan.

  • Is breakfast and certain activities included in the room rate?

    Some rates may include breakfast or activities, while others are offered on a room-only basis, depending on the chosen offer.

Dining

  • What type of breakfast is offered?

    What type of breakfast is offered? A buffet breakfast is provided with continental, Asian, vegetarian, vegan, gluten-free options, and à la carte.

  • What is the concept of The Namkhan's Farm to Table restaurant?

    The Farm to Table restaurant serves Lao and fusion cuisine, as well as a vegan menu and a children's menu, featuring products from the resort's organic farm.

  • Does the hotel have a pool bar or a space to have a drink by the river?

    A pool bar with a terrace by the river offers drinks, snacks, and cocktails in a relaxed setting.

  • Can meals be taken in the room at The Namkhan?

    Room service is mentioned among the hotel's amenities, allowing meals to be taken in the room in certain categories.

Included Services

  • Is Wi-Fi free in all areas of the hotel?

    Wi-Fi is free for guests and generally available throughout the resort, including rooms and common areas.

  • What concierge and laundry services are offered by The Namkhan?

    A concierge service, laundry service, and currency exchange are offered to guests, according to official information.

  • Does the hotel offer regular activities or entertainment for guests?

    Daily activities such as yoga, cooking classes, coffee workshops, and cultural events are regularly organised at the resort.

  • Is bottled water provided in the rooms at The Namkhan?

    Bottled water is provided free of charge in the rooms and replenished daily for guests.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the resort has several pools, including an infinity pool with views of the gardens.

  • What spa and wellness facilities are available at The Namkhan?

    An outdoor spa offers massages, wellness treatments, a sauna, and various packages, complemented by a gym open to nature.

  • Are yoga classes offered on-site at The Namkhan?

    Yoga classes, often facing the river, are offered in group or private sessions for guests.

  • Can a complete wellness retreat programme be booked at The Namkhan?

    Wellness programmes including spa, yoga, and nature activities can be booked through the hotel.

Activities & Leisure

  • What leisure activities are offered by The Namkhan?

    The hotel offers numerous activities: swimming pool, river beach, hiking, canoeing, yoga, cultural workshops, cooking classes, and themed evenings.

  • Are excursions to natural and cultural sites around Luang Prabang offered?

    Yes, excursions to waterfalls, cruises, horseback riding, cultural visits, and nature outings can be organised from the resort.

  • Are there leisure facilities for children at The Namkhan?

    A children's playground, outdoor games, and family activities are available in the resort's gardens.

  • Is The Namkhan well located to explore the former royal capital of Laos and its temples?

    Luang Prabang, the former royal capital of Laos, is easily accessible from the hotel for visiting temples, markets, and museums.

Family & Kids

  • Is The Namkhan recommended for a family stay with children?

    The hotel is described as suitable for family stays, with family rooms, a pool, and children's activities on site.

  • Are educational activities for children around nature and the farm offered?

    Educational activities around the organic farm and nature are offered, suitable for children.

  • Is a childcare or babysitting service available at The Namkhan?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Namkhan?

    The Namkhan welcomes pets, as the hotel is indicated as 'pet friendly' on some partner sites.

  • Are there restrictions or additional fees for pets?

    Contact the concierge to confirm the arrangements for the day.

  • Can a pet be left alone in the room during outdoor activities?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does The Namkhan have accommodations or facilities accessible to people with reduced mobility?

    The resort mentions accessible parking and some units that may offer easier access, but the level of detail varies by source.

  • Is the on-site parking suitable for people with reduced mobility?

    The parking is indicated as accessible, which facilitates arrival for people with reduced mobility, but it is recommended to check for specific rooms.

  • Are assistance services or specific equipment offered to guests with special needs?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Is The Namkhan committed to a sustainable or eco-friendly approach?

    The Namkhan is presented as an eco-wellness retreat, committed to using solar panels and responsible energy management.

  • Does the restaurant use farm or locally sourced products?

    A large portion of the products used in the restaurant comes from the resort's organic farm, reducing transport and promoting short supply chains.

  • How does the hotel manage wastewater and its impact on the Nam Khan river?

    Wastewater is treated before being discharged into the river using specific septic systems to limit environmental impact.

  • Do the activities offered by The Namkhan align with a responsible tourism approach?

    The resort encourages non-motorised outdoor activities and nature awareness, which aligns with a responsible tourism approach.

The Concierge answers — The Namkhan

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Luang Prabang airport and The Namkhan?

    The concierge can organise private car transfers between The Namkhan and Luang Prabang International Airport, with personalised welcome according to your flight schedule.

  • Is it possible to book a driver or a tuk-tuk for regular trips to the centre of Luang Prabang?

    The concierge can book tuk-tuks or cars with drivers to travel to and from the historic centre of Luang Prabang at your desired times.

  • Can the concierge help me rent bikes to explore the surroundings of Luang Prabang?

    The concierge can offer bike rentals or organise guided bike tours departing from the hotel along the Nam Khan River.

  • Can you arrange my transfer from the hotel to the bus station or a bus to another city?

    It is recommended to contact the concierge to arrange a transfer to the bus station or an intercity bus if you are continuing your journey in Laos.

  • Can a boat transfer or a private cruise be arranged from The Namkhan?

    The concierge can coordinate boat transfers on the Nam Khan River or the Mekong as part of private excursions.

Restaurant Reservations

  • Can the concierge book restaurants in the centre of Luang Prabang for the evening?

    Reservations are made through the concierge, who can suggest and book tables at the best restaurants in Luang Prabang according to your culinary preferences.

  • Is it possible to plan a private romantic dinner by the Nam Khan River?

    The concierge can organise a private romantic dinner by the river or in the resort gardens, with a personalised menu.

  • Can you book an on-site Lao cooking class with tasting?

    It is recommended to contact the concierge to arrange a Lao cooking class with a visit to the vegetable garden and tasting meal.

Spa Bookings

  • Can the concierge book massages and treatments at The Namkhan spa?

    Reservations are made through the concierge for massages, spa treatments, sauna, and wellness packages in the resort's open-air spa.

  • How can a private yoga session be arranged during my stay at The Namkhan?

    The concierge can organise private or small group yoga sessions in the pavilion overlooking the river.

  • Can you help me organise a wellness retreat with a personalised programme over several days?

    It is recommended to contact the concierge to set up a complete wellness retreat programme with daily activities.

Excursions & Cultural Visits

  • Is it possible to book a guided tour of the main temples of Luang Prabang?

    The concierge can organise guided tours of the temples and the historic centre of Luang Prabang, the former royal capital and UNESCO site.

  • Can you organise a trip to the Kuang Si waterfall from The Namkhan?

    The concierge can offer excursions to the Kuang Si waterfalls with transport, a guide, and scenic stops.

  • Can the concierge book cultural or craft workshops in Luang Prabang?

    It is recommended to request the concierge to plan cultural workshops such as bamboo weaving, coffee workshops, or local cooking classes.

Special Occasions

  • Can you organise special touches for a honeymoon stay at The Namkhan?

    The concierge can prepare a romantic decoration of the villa or tent and arrange special touches for a honeymoon.

  • Can the concierge help me celebrate a birthday or special occasion on-site?

    It is recommended to contact the concierge to organise a ceremony or birthday dinner with a personalised cake and music.

  • Is it possible to organise a small wedding or vow renewal ceremony at The Namkhan?

    The concierge can assist in organising intimate weddings or commitments with the privatisation of resort spaces.

Shopping & Luxury Services

  • Can you organise a shopping itinerary to discover the crafts and high-end boutiques of Luang Prabang?

    The concierge can recommend high-end craft boutiques and organise a shopping tour in Luang Prabang.

  • Can the concierge take care of laundry and dry cleaning services for my clothes?

    It is recommended to go through the concierge to arrange laundry or dry cleaning services during the stay.

  • Is it possible to book a professional photographer for a photo shoot in the resort and the city?

    The concierge can organise a professional photographer for a photo shoot in the resort and Luang Prabang.

Family Activities

  • Can you suggest specific activities for children during our stay at The Namkhan?

    The concierge can plan activities suitable for children such as a playground, outdoor games, and easy walks around the resort.

  • Can the concierge help me find a babysitter or childcare service?

    It is recommended to contact the concierge to provide a babysitting or childcare service upon request, subject to availability.

Personalized Experiences

  • Can you organise a customised programme combining wellness, sightseeing, and gastronomy during my stay?

    The concierge can create a tailored itinerary combining spa, yoga, cultural visits, and dining according to your preferences.

  • Is it possible to book a private sunset cruise on the river from The Namkhan?

    It is recommended to request the concierge to arrange a private sunset cruise on the river with refreshments.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits