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5★ · Macao

The Karl Lagerfeld Macau

Macao

4.64.6/5137 reviews · Google rating

Hotel 5-star in Macao, China, in the heart of Macao, featuring Karl Lagerfeld design immersion, spacious suites and a spa with pool.

Where is The Karl Lagerfeld Macau for exploring Macau?

The hotel is in Macau and makes the city easy to explore. It suits stays that combine outings, meetings and quieter moments.

Its setting also works well for discovering several of Macau’s major hotel architectures. That makes it practical for balancing visits with time at the hotel.

Should you choose a room or a suite at The Karl Lagerfeld Macau?

A room suits a shorter stay focused on the city and the design setting. A suite gives more space for resting or working.

A suite is especially well suited to couples and business travellers. For a longer stay, it offers a more residential pace.

Can you enjoy a spa, pool or restaurants at The Karl Lagerfeld Macau?

Your stay can include time at the spa or pool after a day in the city. It helps balance sightseeing, meetings and downtime.

Dining is part of the hotel’s daily rhythm, from breakfast to dinner. The Concierge can help plan the right timing for each moment.

A word from the Concierge

The Karl Lagerfeld Macau through the Concierge's eyes

Located in Macau, China, The Karl Lagerfeld Macau hotel offers a unique experience. This 5★ hotel stands out with its design inspired by the famous designer Karl Lagerfeld. The location allows easy exploration of the city while enjoying a refined and contemporary setting. The hotel's overall atmosphere reflects Lagerfeld's distinctive style, with modern and elegant touches. Travelers appreciate the chic and sophisticated ambiance, perfect for a memorable stay. The hotel attracts both couples seeking romance and business travelers looking for comfort and quality services. Before you go, know that the hotel suits various types of stays. Whether on a business trip or a romantic getaway, the hotel meets your expectations. Check the seasonality to make the most of your visit. _My tip from the Concierge: book your stay in advance to secure the best room options and enjoy favorable rates._

Why choose The Karl Lagerfeld Macau?

The Karl Lagerfeld Macau is an exceptional address in Macao, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Immersion in a designer hotel

    A stay here is an experience in which design is not merely decorative, but a guiding thread. From arrival to the private quarters, each moment unfolds within a coherent visual world, ideal for travellers drawn to interior architecture, fashion and hotels with a strong sense of identity.

    Signature designIncluded in your stay
  • A suite retreat in the heart of Macau

    For a few nights or a more settled stay, choosing a suite allows for a more spacious rhythm, with greater room to rest, work or simply enjoy being in the hotel. It is especially well suited to couples and business travellers who value residential comfort.

    Reservation required
  • A wellbeing reset after a day in Macau

    After the intensity of the city, setting aside time for the spa or pool changes the feel of the stay. This experience suits guests who wish to balance sightseeing, meetings and relaxation, returning to a calmer setting before dinner or before retreating to their room.

    Bien-êtreReservation required
  • The dining moments of a grand hotel

    A composed breakfast, a discreet lunch, elegant afternoon tea or a more ceremonial dinner: the culinary experience becomes part of the rhythm of the stay. It allows guests to enjoy the hotel as a complete living environment, without leaving its world for every moment of the day.

    Included in your stay
  • A circuit of Macau’s major hotel architectures

    From the hotel, it is easy to discover several of Macau’s most discussed addresses and compare their styles, volumes and atmospheres. It is an ideal experience for enthusiasts of hospitality, design and contemporary urbanism who see the destination as a true architectural landscape.

    Pour amateurs d'hôtelsIncluded in your stay
  • A tailored Macau stay with the concierge

    To move beyond a standard stay, the concierge can help shape each day around your priorities: free time, meetings, cultural discoveries, dining plans or moments of rest. It is a simple way to approach Macau with greater ease and enjoy the destination without feeling scattered.

    Reservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Guest reviews

4.6 / 5 · 137 reviews

5/5Irving Goh

The legend’s signature style was visible everywhere, from the emasculated architecture to custom-made furniture (soaring ceilings, glossy marble floors and chandeliers) and works of art. The mix of rock-chic vibes and…

5/5Sarah Setia

We had the pleasure of staying at The Karl Lagerfeld for my birthday, and it was truly unforgettable. As the world’s only Karl Lagerfeld hotel, it reflects elegance, style, and exceptional hospitality in every…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Karl Lagerfeld Macau?

    Check-in is generally in the afternoon and check-out in the morning, according to the policies of the Grand Lisboa Palace Resort Macau. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be possible depending on room availability upon arrival. It is advisable to request it in advance. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and what are the conditions?

    A late check-out service may be offered depending on hotel occupancy, often for an additional fee. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does the Karl Lagerfeld Macau hotel have?

    The hotel has 271 rooms and suites, all designed in the style of Karl Lagerfeld, as stated by the hotel itself.

  • What types of rooms and suites are available at The Karl Lagerfeld Macau?

    The hotel offers non-smoking rooms, suites, and some smoking rooms, as described on booking platforms and customer reviews.

  • What amenities are included in the rooms at The Karl Lagerfeld Macau?

    The rooms are equipped with furniture chosen by Karl Lagerfeld, a luxurious bathroom, televisions, and modern amenities. Contact the concierge to confirm the arrangements for the day.

  • Do the suites at The Karl Lagerfeld Macau have kitchens or kitchenettes?

    The hotel rooms are not equipped with full kitchens, but some suites may offer lounge and bar areas.

  • Is The Karl Lagerfeld Macau entirely non-smoking?

    The resort offers a non-smoking environment in most areas, with certain designated zones for smokers.

  • Does the interior design of the rooms reflect traditional Chinese influences?

    The room design incorporates references to classic Chinese style, including moon gate patterns, combined with the contemporary aesthetic of the designer.

Location & Access

  • Where is The Karl Lagerfeld Macau located in Macao?

    The establishment is located within the Grand Lisboa Palace Resort Macau complex, in the Cotai area, Macao, China.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 5.6 km from Macau International Airport, which is about a fifteen-minute drive depending on traffic.

  • Does the hotel have parking?

    A parking facility is available within the Grand Lisboa Palace Resort for hotel guests. Contact the concierge to confirm the arrangements for the day.

  • What is the largest hotel in Macau and does The Karl Lagerfeld Macau belong to it?

    The hotel is part of the Grand Lisboa Palace Resort, one of the major complexes in Macau, but it is not the largest hotel in the world. Contact the concierge to confirm the details for the day.

  • Is a valet service offered for parking at the hotel?

    Valets or indoor parking are available at the Grand Lisboa Palace complex for guests' vehicles.

  • What is the distance between The Karl Lagerfeld Macau and the Taipa district?

    The establishment is located a few kilometres from the Taipa Museum and the Coloane History Museum, approximately 3.2 km, easily accessible by car or taxi.

  • Does The Karl Lagerfeld Macau belong to the Grand Lisboa Palace Macau?

    The Grand Lisboa Palace Resort complex houses several hotels, including The Karl Lagerfeld Macau, offering a high-end environment with casinos and shops.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered free of charge in the rooms and common areas, according to information from booking sites.

  • Are airport transfers offered?

    A free shuttle to the airport is indicated on certain platforms, subject to specific schedules and conditions. Contact the concierge to confirm the arrangements for the day.

  • Is Wi-Fi paid or included in the room rate?

    Wi-Fi is generally included in the room price, at no extra charge, according to information from booking sites.

  • Does the hotel have meeting rooms or event spaces?

    Meeting rooms and event spaces are available at the Grand Lisboa Palace Resort, which can be used by hotel guests for conferences and private events.

  • Is a laundry service available for guests of The Karl Lagerfeld Macau?

    Laundry and dry cleaning services are generally offered to guests, with charges applied per item or as a package.

  • Does the hotel have a concierge service to help organise the stay?

    Concierge services are available to organise activities, transfers, restaurants, and spa, as is common in most luxury resort hotels.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The establishment provides a swimming pool for its guests, mentioned on booking sites and the official presentation of the hotel.

  • What services are offered at the spa of The Karl Lagerfeld Macau?

    The hotel's spa offers treatments and massages in a setting inspired by the world of Karl Lagerfeld. Details of the treatment menus can be obtained on-site.

  • Is there a gym or fitness centre in the hotel?

    The hotel has a fitness centre allowing guests to work out during their stay. Contact the concierge to confirm the arrangements for the day.

  • Is there a complete wellness area with a spa, sauna, and jacuzzi at The Karl Lagerfeld Macau?

    The hotel has a spa, a pool, and a fitness centre, but does not offer a specifically described complex thermal wellness circuit.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered in the form of an international buffet, with Asian and Western options. Contact the concierge to confirm the arrangements for the day.

  • What types of restaurants are accessible from The Karl Lagerfeld Macau?

    The restaurants at the Grand Lisboa Palace Resort, accessible from the hotel, offer Chinese, Portuguese, and international cuisine, ranging from casual to gourmet.

  • Does the hotel offer room service for in-room dining?

    Room service is offered to allow guests to have meals and snacks in their rooms, according to information from booking platforms.

Pets

  • Are pets allowed at The Karl Lagerfeld Macau?

    Pets are generally not allowed in the rooms of The Karl Lagerfeld Macau, according to the usual information from booking platforms. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel offer babysitting or childcare services?

    The hotel does not communicate a standard childcare service, but the resort can recommend external services. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have family rooms suitable for children?

    Family rooms and spacious suites are available and can accommodate several people, as indicated on booking sites.

  • What activities are suitable for children staying at The Karl Lagerfeld Macau?

    Children can enjoy the resort's pools and family attractions in Cotai, under the supervision of their parents.

Activities & Leisure

  • What leisure activities are available near The Karl Lagerfeld Macau?

    The Grand Lisboa Palace resort offers various leisure activities nearby, including casinos, shops, and restaurants, accessible from the hotel.

  • Is The Karl Lagerfeld Macau considered one of the most luxurious hotels in Macau?

    The hotel is part of a luxury resort but is not presented as 'the most luxurious hotel in the world', as Macau has several prestigious establishments.

Billing & Policies

  • Is breakfast included in the room rate at The Karl Lagerfeld Macau?

    Breakfast may or may not be included depending on the rate type chosen at the time of booking, as indicated on the OTA and the official website.

  • What is the hotel's cancellation policy?

    Cancellation policies vary depending on the rate booked, with flexible or non-refundable conditions. They are detailed at the time of booking.

  • Are there any occupancy taxes to pay?

    Local taxes may apply to the room rate, in accordance with Macau regulations. The exact amount is indicated at the time of booking.

  • What payment methods are accepted at The Karl Lagerfeld Macau?

    Common payment methods include international credit cards and local currency, with the possibility of a security deposit upon arrival.

  • Is a security deposit required at check-in at the hotel?

    Security deposit and card pre-authorisation policies may apply upon arrival, depending on the booking conditions.

  • Are there special offers or packages for staying at The Karl Lagerfeld Macau?

    The hotel may offer special deals or packages through its official website and travel agencies, sometimes including breakfast or spa credits.

Accessibility

  • Is The Karl Lagerfeld Macau accessible for people with reduced mobility?

    The hotel is accessible for people with reduced mobility, with elevators and adapted rooms listed by specialised platforms.

  • What accessibility features are offered for disabled guests?

    Specific features, such as adapted bathrooms or grab bars, are available in certain rooms. Contact the concierge to confirm the details for the day.

Sustainability

  • Is Karl Lagerfeld a luxury brand and does this reflect in the hotel?

    The hotel's design reflects the Karl Lagerfeld style, a brand positioned in the premium segment, with a rock-chic aesthetic and luxury elements.

  • Does the hotel implement actions to reduce its environmental impact?

    The resort may offer energy consumption reduction programs and waste sorting, like many recent luxury hotels. Contact the concierge to confirm the details for the day.

  • Does the group operating The Karl Lagerfeld Macau have a sustainability policy?

    Environmental commitments and social responsibility may be implemented by SJM Resorts, operator of the Grand Lisboa Palace. Please contact the concierge to confirm the current policies.

The Concierge answers — The Karl Lagerfeld Macau

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Macao airport and The Karl Lagerfeld Macau?

    The concierge can arrange a private transfer to or from Macao International Airport, as well as advise on the best taxi or shuttle options based on your arrival time.

  • Is it possible to book a car with a driver to visit Macao from the hotel?

    The concierge can book a vehicle with a driver for the day to explore the Cotai Strip, the historic centre of Macao, and the main casinos and shopping centres.

  • Can the concierge provide information on bus routes to reach the historic centre of Macao?

    The concierge can indicate the nearest bus stops, convenient lines, and travel times to the historic centre, Taipa Village, and Coloane.

  • Can you arrange a transfer between The Karl Lagerfeld Macau and another luxury hotel in Macao?

    It is recommended to ask the concierge to arrange inter-hotel transfers if you are also staying at the Grand Lisboa or another Cotai resort.

  • Can the concierge help me organise my ferry trip between Hong Kong and Macao?

    The concierge can book ferry tickets and arrange transport between the ferry terminal and the hotel according to your schedule.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant in the Grand Lisboa Palace from the hotel?

    Reservations are made through the concierge, who can secure tables at the fine dining restaurants of the Grand Lisboa Palace Resort and in Cotai according to your preferences.

  • Can the concierge suggest a restaurant with a tasting menu in Macao and handle the reservation?

    The concierge can recommend restaurants with tasting menus or food and wine pairings and take care of the reservation.

  • Is it possible to get a last-minute reservation at a luxury restaurant through the concierge?

    It is recommended to go through the concierge to secure last-minute tables at the highly sought-after restaurants of nearby resorts.

  • Can you organise a special birthday dinner in one of the restaurants associated with The Karl Lagerfeld Macau?

    The concierge can organise birthday or celebration dinners in the hotel's restaurants, complete with a personalised cake and table decoration.

Spa Bookings

  • How can I book a treatment at the spa of The Karl Lagerfeld Macau through the concierge?

    Reservations are made through the concierge, who can block slots at the hotel's spa for massages, facials, and signature rituals.

  • Can you arrange couple spa treatments for a romantic stay at the hotel?

    The concierge can coordinate couple spa sessions, aligning schedules and accommodating any special requests.

  • Can the concierge check the spa availability in the evening or on weekends?

    It is recommended to ask the concierge about availability in the evening or on weekends to secure a slot at the spa or beauty salon.

Excursions & Cultural Visits

  • Can you book a guided tour of the historical monuments of Macao from the hotel?

    The concierge can arrange guided tours of Macao's UNESCO World Heritage-listed historic centre, with either an English-speaking or Chinese-speaking guide.

  • Can the concierge organise an excursion to Taipa Village and Coloane?

    It is recommended to request the concierge to plan a half-day trip to Taipa Village and Coloane, including transport and restaurant suggestions.

  • Can you help me plan an itinerary to take photos of the Macao skyline?

    The concierge can advise on the best viewpoints of Cotai and the Macao skyline and organise a personalised photo itinerary.

Special Occasions

  • Can you arrange a romantic setup in the room for a marriage proposal at The Karl Lagerfeld Macau?

    The concierge can set up floral decorations, bottles of champagne, and small gifts in the room for a marriage proposal or celebration.

  • Can the concierge prepare a surprise birthday in the suite?

    It is possible to request a personalised cake, candles, and a surprise in the room for a birthday from the concierge.

  • Is it possible to organise a private photo shoot in the hotel's design spaces?

    The concierge can coordinate private photo shoots in the hotel's iconic spaces, subject to permission and availability.

Shopping & Luxury Services

  • Can you recommend the best luxury boutiques accessible from The Karl Lagerfeld Macau?

    The concierge can point out the luxury boutiques at the Grand Lisboa Palace and Cotai and arrange personalised shopping assistance.

  • Can the concierge organise a personal shopper for a shopping session in Macao?

    It is recommended to go through the concierge to arrange a personal shopper service in the nearby shopping malls.

  • Can you help me locate a store selling the Karl Lagerfeld brand near the hotel?

    The concierge can assist in finding pieces from the Karl Lagerfeld brand in partner boutiques close to the hotel.

Family Activities

  • Can the concierge recommend family activities around The Karl Lagerfeld Macau?

    The concierge can suggest child-friendly activities in Cotai and the historic centre, and arrange transportation.

  • Can you indicate parks or indoor attractions for children accessible from the hotel?

    It is possible to request from the concierge a list of indoor attractions for children, particularly in nearby resorts.

Personalized Experiences

  • Is it possible to create a customised programme around the Karl Lagerfeld universe during my stay?

    The concierge can organise a tailored itinerary around the hotel’s design and the world of Karl Lagerfeld, with cultural and shopping recommendations.

  • Can you create a personalised itinerary to explore Macau's nightlife from the hotel?

    It is recommended to consult the concierge to compose a nighttime itinerary including restaurants, bars, and casinos according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits