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5★ · Crète

St. Nicolas Bay Resort

Thesi Nissi, Ag. Nikolaos 721 00, Grèce, Crète

4.84.8/5465 reviews · Google rating
  • On Crete’s east coast
  • Surrounded by the Aegean Sea
  • Member of Small Luxury Hotels of the World
  • Design inspired by Cretan architecture

Hotel 5-star in Crete, Greece, in the heart of Crete, featuring an Aegean seafront setting, Small Luxury Hotels of the World membership and pools.

Is St. Nicolas Bay Resort a good base for exploring Crete?

Yes. The resort is on Crete’s east coast, with straightforward access to beaches and local attractions.

It suits a stay that mixes sea time, time at the resort, and short outings to nearby Cretan villages.

What is there near St. Nicolas Bay Resort?

On foot, you can quickly reach the Church of Saint Nicholas, as well as Παραλία Αμμούδι beach.

For a different outing, Spiridi Olive Oil Farm offers a local insight into olive oil and its production.

What facilities and dining options does St. Nicolas Bay Resort offer?

The resort offers outdoor pools, a spa, a restaurant, and breakfast service.

On site, several restaurants and bars allow for different settings, from breakfast overlooking the bay to dinner by the water.

A word from the Concierge

St. Nicolas Bay Resort through the Concierge's eyes

St. Nicolas Bay Resort is located on the eastern coast of Crete, Greece. This 5★ hotel offers an idyllic setting, surrounded by the Aegean Sea. The establishment is part of Small Luxury Hotels of the World, ensuring quality service and a unique experience. The location allows easy access to beaches and local attractions. What sets this hotel apart is its relaxing atmosphere and design inspired by Cretan architecture. Visitors appreciate the blend of luxury and comfort. Facilities include pools, restaurants, and wellness spaces. Common areas are designed to promote relaxation and well-being. Before you go, know that the hotel suits various types of travelers, whether for romantic getaways, family vacations, or business stays. The best time to visit is from May to October when the weather is pleasant. Be sure to book in advance, especially during peak season. _My tip from the Concierge:_ consider exploring nearby villages to discover authentic Cretan culture, away from the beaten path.

Why choose St. Nicolas Bay Resort?

St. Nicolas Bay Resort is an exceptional address in Crète, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On Crete’s east coast
  • Surrounded by the Aegean Sea
  • Member of Small Luxury Hotels of the World
  • Design inspired by Cretan architecture
  • Pools, restaurants and wellness areas

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace overlooking the sea

    Beginning the day at St. Nicolas Bay Resort takes on a particular quality when breakfast unfolds on a terrace with the light of Crete’s east coast and the Aegean Sea as backdrop. It is simple on the surface, yet essential in a property of this kind: taking one’s time, watching the landscape and letting the rhythm of the resort settle in naturally before the beach, the pool or an excursion.

    IncontournableIncluded in your stay
  • A day between the pools and the Aegean Sea

    One of the defining pleasures of the stay lies in moving freely between the resort’s pools and the immediate presence of the sea. This experience captures the spirit of the place: shifting from a swim to a moment of reading, from a light lunch to a pause in the shade, with no constraint other than the sun and the mood of the hour. It is a very fitting way to experience seaside Crete.

    Included in your stay
  • Personalised wellness ritual

    For guests wishing to place rest at the centre of their stay, the resort’s wellness areas lend themselves to a tailored ritual shaped by the time of day and the needs of the trip. A restorative massage, quiet pause, moment of relaxation after an excursion or treatment in late afternoon: the appeal lies in this ability to adapt the experience to each guest’s personal rhythm.

    Bien-êtreReservation required
  • Dinner by the water

    As evening falls, dining takes on a different tone. Dinner by the water brings together some of the Mediterranean’s most persuasive pleasures: food that suits the season, measured service and a landscape that gives the occasion its depth. Ideal for a stay as a couple, yet equally enjoyable for ending a family holiday day in a calm setting.

    Reservation required
  • Escape to nearby Cretan villages

    Beyond the resort, one of the most rewarding experiences is to spend a few hours discovering nearby villages. There, one encounters another Crete, more everyday and sometimes quieter, shaped by shaded cafés, small squares and a direct relationship with the land. It complements the seaside stay perfectly by giving it a more local and more nuanced dimension.

    Culture localeReservation required
  • Sunset on Crete’s east coast

    At the end of the day, the resort lends itself to an almost contemplative experience: settling in by the sea, with a drink in hand or simply in silence, and watching the light change along the coast. In a property surrounded by the Aegean Sea, this moment is far from incidental. It encapsulates the quality of the place, its relationship with the landscape and the sense of slowing down that travellers seek.

    Included in your stay

Restaurants & bars

9 on-site dining venues.

  • The Labyrinthos Restaurant

    Restaurant

    Highlights

    • traditional Greek cuisine
    • Powerful flavors that draw inspiration from the traditional Greek cuisine are given a modern twist for an unforgettable culinary experience.
    Practical information

    The concierge’s wordAt The Labyrinthos, you’ll find traditional Greek cuisine with a modern twist: a lovely choice if you enjoy bold, memorable flavors.

  • Breakfast at the Club House

    Restaurant

    Highlights

    • Enjoy your favourite breakfast dishes with a breathtaking view of the Mirabello Bay!
    Practical information

    The concierge’s wordTo start the day well, have breakfast at the Club House: your favorite breakfast classics come with a breathtaking view over Mirabello Bay.

  • The Blue Bay All Day Restaurant & Bar

    Restaurant

    Highlights

    • Mediterranean and international dishes
    • Experience excellent Mediterranean and international dishes overlooking Mirabello Bay.
    Practical information

    The concierge’s wordFor an easy win, book The Blue Bay: Mediterranean and international cuisine, with a lovely view over Mirabello Bay.

  • The Minotaure

    Restaurant

    Highlights

    • The “Minotaure” next to the Pool is an exclusive place for the intimate candlelight dinner under the stars.
    Practical information

    The concierge’s wordFor an intimate dinner, book The Minotaure by the pool: candlelight and a starry sky work beautifully.

  • The Greek Kafenion

    Restaurant

    Highlights

    • Everyday our fishermen supply excellent seafood from the Mirabello Bay.
    Practical information

    The concierge’s wordAt The Greek Kafenion, go for the seafood: fishermen from Mirabello Bay deliver a remarkable daily catch.

  • Astra Bar

    Bar

    Highlights

    • The Astra Bar Terrace is overlooking the Minotaure Lagoon Pool and the blinking lights of Aghios Nikolaos old fishing port.
    Practical information

    The concierge’s wordSettle in at the Astra Bar Terrace for a drink overlooking the Minotaure Lagoon Pool and the twinkling lights of Aghios Nikolaos’ old fishing port.

  • Bonatsa Jetty Bar

    Bar

    Highlights

    • When the Sun is setting down enjoy unusual Cocktails and trendy musical hits at the water’s edge.
    Practical information

    The concierge’s wordAt sunset, head to Bonatsa Jetty Bar: unusual cocktails, trendy music, and the water’s edge make it the right spot.

  • Club House Restaurant & Veranda

    Restaurant

    Highlights

    • Cretan
    • an American-style buffet and a variety of Cretan specialties at the ‘Cretan Corner’
    Practical information

    The concierge’s wordFor an easy choice, head to Club House Restaurant & Veranda: an American-style buffet with a lovely detour via Cretan specialties at the Cretan Corner.

  • Labyrinthos Restaurant & Veranda

    Restaurant

    Highlights

    • international and Cretan
    • featuring a rich buffet with a blend of international and Cretan cuisine (drinks not included)
    Practical information

    The concierge’s wordAt Labyrinthos Restaurant & Veranda, go for the generous buffet, ideal for sampling both Cretan flavors and more international cuisine.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
monument historique de Saxe-Anhalt (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. No extra charges.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Thesi Nissi, Ag. Nikolaos 721 00, Grèce

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 465 reviews

5/5Martin Weedall

Absolutely lovely resort, staff, rooms, food, and all the amenities are amazing. We stayed on a half board booking, not something we normally do, but was so glad we did. The food was absolutely fantastic and that was…

5/5Jason Schmidt

Beautiful location - we loved the beach and pool area. Rooms are comfortable and well appointed- we appreciated the complimentary bottle of champagne and leaving gifts. The 1/2 board option didn’t really work out for…

5/5Aurélien Vangerven

We had an exceptional stay at Saint Nicolas Bay Resort Hotel & Villas for our honeymoon. The hotel is simply incredible , the setting, the rooms, the view, and the atmosphere were perfect from start to finish. A huge…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Church of Saint NicholasChurch

    on site · 1 min walk

    Religious building just a minute's walk away, showcasing local architectural style.

    Practical information

    The concierge’s wordA 1-minute walk away, the Church of Saint Nicholas offers a quiet short break to discover a fine example of local architecture.

  • Παραλία ΑμμούδιTourist attraction

    834 m · 10 min walk

    Tourist attraction located 834 meters away, featuring a beautiful beach for relaxation and enjoying the scenery.

    Practical information

    The concierge’s wordFor a calm break with a view, head to Παραλία Αμμούδι when you're in the mood for beach time and relaxation.

  • Spiridi Olive Oil FarmMuseum

    902 m · 11 min walk

    Museum 902 meters away, dedicated to the history and production of olive oil.

    Practical information

    The concierge’s wordFor a cultural break in Crete, Spiridi Olive Oil Farm sheds light on the history and production of olive oil, ideal if you enjoy understanding local craftsmanship.

  • Evangelistria ChurchChurch

    1.1 km · 14 min walk

    Religious building 1.1 km away, representing an example of religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break, make a detour to Evangelistria Church and its religious architecture, ideal if you enjoy contemplative places.

  • Schody z malowanymi delfinamiTourist attraction

    1.2 km · 14 min walk

    Tourist attraction located 1,184 meters away, providing a unique cultural experience.

    Practical information

    The concierge’s wordIf you're after a short cultural break, this tourist site works well for a relaxed stroll in the area.

  • Musée Archéologique d'Agios NikolaosMuseum

    1.2 km · 14 min walk

    Museum 1.2 km away, showcasing collections of artifacts from the Cretan region.

    Practical information

    The concierge’s wordFor a cultural break, this museum is ideal if you want to discover artifacts from the Cretan region without going far from town.

  • Minotaur MuralTourist attraction

    1.3 km · 15 min walk

    Tourist attraction located 1.3 km away, featuring an artistic representation related to Greek mythology.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this tourist site offers an artistic take on Greek mythology, ideal for an inspiring stroll.

  • Semi submarineTourist attraction

    1.5 km · 18 min walk

    Tour agency offering semi-submersible excursions to explore the local marine life.

    Practical information

    The concierge’s wordIf you’re after a playful break in Crete, this semi-submersible excursion lets you explore local marine life without getting in the water.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Port d’Agios NikolaosMarina

    1.3 km · 16 min walk

    Marina a thirteen-minute walk away, providing ferry services to various destinations.

    Practical information

    The concierge’s wordFor a seaside break, Agios Nikolaos Port, a 13-minute walk away, is handy if you're planning a ferry to other destinations.

  • Agios Nikolaos MarinaMarina

    2.0 km · 3 min by car

    Agios Nikolaos Marina, providing facilities for pleasure boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Agios Nikolaos Marina is well suited to a stroll and the atmosphere of nautical activities.

  • Πλαζ ΕΟΤ Άγιος ΝικόλαοςPark

    2.2 km · 4 min by car

    Park located 2.2 km away, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a green break, head to this park when you feel like unwinding and enjoying a peaceful moment in nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the St. Nicolas Bay Resort Hotel & Villas located?

    The St. Nicolas Bay Resort Hotel & Villas is located by the sea near Agios Nikolaos, on the Mirabello Bay, on the north-eastern coast of Crete in Greece.

  • Where to stay near Agios Nikolaos if looking for a 5-star hotel by the sea?

    The hotel is located near Agios Nikolaos, on the Nisi peninsula, offering easy access to the town while being in a calm seaside environment.

  • Is the Bay of Saint-Nicolas a good starting point to explore Crete?

    The Bay of Saint-Nicolas and the Agios Nikolaos area are a popular starting point for exploring Eastern Crete, with access to Elounda, Spinalonga, the Lassithi plateau, and other sites.

  • Where is the St. Nicolas Bay Resort located in relation to Agios Nikolaos?

    The hotel is situated on the north-eastern coast of Crete, near Agios Nikolaos, overlooking the Mirabello Bay, in a quiet seaside area.

  • What is the distance between the hotel and the airport?

    The distance between Heraklion International Airport and the St. Nicolas Bay Resort is approximately 60 kilometres by road, which is a transfer of just over an hour depending on traffic.

  • Is St. Nicolas Bay Resort located in an area with other 5-star hotels in Agios Nikolaos?

    The hotel is located near other high-end establishments such as Minos Beach Art Hotel and other luxury hotels in Agios Nikolaos, forming a sought-after area for 5-star stays in Crete.

Included Services

  • What are the reviews for the St. Nicolas Bay Resort Hotel & Villas?

    The hotel is highly rated for its seaside location, quality of service, cleanliness, dining, and calm atmosphere, with many positive reviews on booking and travel platforms.

  • What services are included in the room rate at St. Nicolas Bay Resort?

    Free Wi-Fi, access to the pools, access to the equipped beach, and use of certain leisure facilities are generally included in the stay.

  • Does St. Nicolas Bay Resort operate as an all-inclusive seaside resort?

    St. Nicolas Bay Resort offers luxury hotel stays by the sea, with a beach, pools, and dining, but is generally not positioned as an all-inclusive club in the strict sense.

Billing & Policies

  • What is the price of a room at the St. Nicolas Bay Resort Hotel & Villas?

    Prices vary depending on the season, type of room or villa, and available offers; luxury rooms and suites with sea views and private villas are offered at premium prices on major booking sites.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and the booking channel; some offers are cancellable up to a certain date, while others are non-refundable.

  • Are there any tourist taxes to pay?

    As in the rest of Crete, a tourist tax per person per night is generally applicable and paid on-site at the hotel, according to current regulations.

  • What payment methods are accepted at St. Nicolas Bay Resort?

    Accepted payment methods include major credit cards and local cash payments; some channels also offer secure online payments.

  • Does the hotel offer half-board or full-board options?

    Rates may include half-board or other options depending on the chosen offer; some bookings include breakfast, while others include dinner as well.

Rooms & Amenities

  • What is the best luxury hotel to stay in Crete near Agios Nikolaos?

    The St. Nicolas Bay Resort is among the luxury hotels in Crete, by the sea with a beach, pools, spa, and private villas, sought after for a high-end stay near Agios Nikolaos.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, including rooms, villas, and common areas.

  • Does the hotel have a pool?

    The hotel has several pools, including a main pool with views of Mirabello Bay and private pools for certain suites and villas.

  • Does the hotel have direct access to the beach?

    The hotel is located directly by the sea and offers a small semi-private beach or cove equipped for guests with sun loungers.

  • What types of rooms and villas are offered at St. Nicolas Bay Resort?

    The rooms, suites, and villas are air-conditioned and equipped with a bathroom, television, minibar, and generally a balcony or terrace, some with private pools and panoramic sea views.

  • Do the villas have private pools and sea-view terraces?

    Some villas have private pools and large terraces for sunbathing and outdoor dining, with sea views.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has free private parking for guests, accessible to those staying in rooms, suites, or villas.

  • Are transfers to the airport offered?

    The hotel can arrange private transfers to and from the airport, at an additional cost, upon prior request from guests.

  • What are the check-in and check-out times at the hotel?

    The standard check-in and check-out times follow international hotel practices; early or late arrivals or departures may be offered subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may sometimes be granted depending on the availability of rooms and suites upon arrival; an additional charge may apply in certain cases. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    St. Nicolas Bay Resort offers a breakfast buffet, with the option to dine outdoors, featuring a wide selection of hot and cold dishes in both international and local styles.

  • What restaurants are available within the hotel?

    The establishment has several on-site restaurants, including at least one Greek restaurant and other options for international or Mediterranean cuisine with sea views.

  • Does the hotel offer vegetarian options or options suitable for specific diets?

    Vegetarian options and local dishes are offered in the hotel's restaurants; specific requests can be made in advance for special diets.

  • Are there bars or lounges for having a drink in the evening?

    Several bars are available, including near the pool and on the terrace, serving cocktails, soft drinks, and snacks with a sea view.

Spa & Wellness

  • Does the hotel have a spa on site?

    St. Nicolas Bay Resort has a spa offering various treatments, massages, wellness rituals, and facilities such as relaxation areas, often with sea views.

  • What types of treatments are offered at the spa of St. Nicolas Bay Resort?

    Massages, facials, and wellness rituals can be booked at the spa, with a selection of treatments inspired by local and international traditions.

  • Do guests have free access to the spa facilities?

    The spa generally includes facilities such as treatment rooms, relaxation areas, and sometimes a pool or additional equipment. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What leisure activities are available at St. Nicolas Bay Resort?

    The hotel offers pools, a private beach, as well as water activities and a water sports programme, including a scuba diving school.

  • Can water sports or diving be practiced from the hotel?

    A water sports programme and a diving school are offered, allowing various activities at sea from the bay.

  • Is the Saint Nicolas region in Crete a good choice for a first stay on the island?

    Mirabello Bay and Agios Nikolaos are considered a prime area for staying in Crete, with a good balance of beaches, services, excursions, and a coastal town atmosphere.

Family & Kids

  • Is St. Nicolas Bay Resort suitable for a family stay?

    The hotel has a leisure programme and facilities suitable for families, including pools and a beach, as well as babysitting services available upon request.

  • Does the hotel offer a babysitting service?

    Babysitting or childcare services are available upon request, allowing parents to enjoy the spa or dinners in peace.

  • Are there family rooms or child-friendly accommodations?

    Family rooms, suites, and villas with multiple rooms are available, suitable for stays with children or groups.

  • What are the conditions for children at St. Nicolas Bay Resort?

    Children are generally welcome at the establishment, with suitable accommodations and services; specific conditions may apply for rates and extra beds.

Pets

  • Are pets allowed at St. Nicolas Bay Resort?

    Pets are allowed at St. Nicolas Bay Resort and can be accommodated free of charge under certain conditions.

  • Are there additional charges for pets at the hotel?

    Pets are accommodated free of charge according to the stated policy, with possible size restrictions or access areas to check before arrival.

  • In which areas of the hotel are pets allowed?

    Pets are generally allowed in the rooms and certain outdoor areas, but may be restricted in restaurants, pools, or the spa; it is advisable to check the exact allowed areas before the stay.

Accessibility

  • Is St. Nicolas Bay Resort suitable for people with reduced mobility?

    The hotel has certain facilities adapted for people with reduced mobility, such as accessible entrances and, subject to availability, adapted rooms. Contact the concierge to confirm the arrangements for the day.

  • Is access to the pools and beach easy for people with walking difficulties?

    Facilities such as access ramps and relatively flat pathways are present in several areas, but the terraced topography may involve some elevation changes. Contact the concierge to confirm the arrangements for the day.

  • Can we request a room located near the main services to limit movement?

    It is possible to request, subject to availability, a room closer to the reception or restaurants to limit movement, by mentioning it at the time of booking.

Sustainability

  • Does St. Nicolas Bay Resort implement actions in favour of the environment?

    Information on environmental practices or sustainable development initiatives may be communicated by the hotel, particularly regarding water conservation, energy efficiency, or waste management. Contact the concierge to confirm the current arrangements.

  • Is the hotel's integration into the landscape of Mirabello Bay environmentally friendly?

    The resort is built within landscaped gardens featuring palm trees and pines, highlighting the surrounding nature of the bay, which aligns with an environmentally respectful approach to the landscape.

  • Are guests encouraged to adopt eco-friendly practices during their stay?

    Guests are often invited to contribute to responsible practices such as reusing towels and moderate water consumption, in line with current hotel practices. Contact the concierge to confirm the current arrangements.

The Concierge answers — St. Nicolas Bay Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heraklion Airport and St. Nicolas Bay Resort?

    The concierge can organise a private transfer by car or minivan between Heraklion Airport and St. Nicolas Bay Resort, with personalised welcome and schedules tailored to flight times. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver from the hotel to travel around Crete?

    The concierge can book a taxi or private driver for trips to Agios Nikolaos, Elounda, or other nearby villages, with waiting and return if necessary. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of renting a car delivered to the hotel?

    The concierge can assist in renting a car delivered directly to the hotel, with options for GPS, appropriate insurance, and child seats upon request. Contact the concierge to confirm the arrangements for the day.

  • Can I book a transfer very early in the morning for a morning flight departing from Heraklion?

    The concierge can arrange private transfers early in the morning or late at night depending on flight schedules, with prior confirmation. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a transfer in a luxury vehicle or VIP minibus for our group?

    The concierge can offer transfers in a high-end vehicle or possibly in a VIP minibus for groups, subject to the availability of local partners. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table in the gourmet restaurants of St. Nicolas Bay Resort or in Agios Nikolaos?

    Reservations are made through the concierge, who can secure a table in the hotel's gourmet restaurants and recommend places in Agios Nikolaos or Elounda according to your preferences.

  • Is it possible to plan a private romantic dinner by the sea?

    The concierge can organise a romantic dinner by the sea or on a private terrace, with decoration, personalised menu, and possibly live music depending on the day's possibilities.

  • Can you recommend and book restaurants suitable for vegetarian or gluten-free diets?

    The concierge can recommend and book restaurants suitable for vegetarian, vegan, or gluten-free diets, both within the hotel and nearby, by notifying your dietary requirements in advance.

  • How can I organise a group dinner or a private event in one of the hotel's restaurants?

    Reservations for large tables or partial privatisations are made through the concierge, who coordinates with the hotel's restaurants for groups and special events.

Spa Bookings

  • How do I book a treatment or massage at the spa of St. Nicolas Bay Resort?

    Appointments at the spa can be booked through the concierge or the spa itself, which can reserve slots for massages, facials, couples' rituals, or wellness days.

  • Is it possible to book a couple's treatment or a special ritual for couples at the spa?

    The concierge can arrange couple's treatments in a double cabin or a spa suite, sometimes with options for baths, champagne, or special decorations upon request.

  • Can the concierge guarantee spa slots at specific times?

    Requests for treatments at specific times, early in the morning or late in the day, are managed by the spa and the concierge, depending on the availability of therapists.

Excursions & Cultural Visits

  • Can you organise a private excursion to visit Knossos or the main archaeological sites of Crete?

    The concierge can organise private excursions to the Palace of Knossos, Heraklion, Spinalonga, or traditional villages, with a French or English-speaking guide depending on availability.

  • Is it possible to book a boat trip or a private yacht from St. Nicolas Bay?

    It is possible to book, via the concierge, boat trips or private yacht outings in Mirabello Bay, including swimming, snorkelling, and possibly meals on board.

  • Can the concierge organise visits to traditional villages and tastings of local products?

    The concierge offers the booking of wine tours, visits to villages and farms, or gastronomic discoveries with tastings of olive oil and Cretan wines.

  • Can a day trip with a driver be booked to explore Elounda and the surrounding areas?

    Day trips to Elounda, Agios Nikolaos, or the Lassithi region can be arranged with a driver, guide, or in a shared format, via the concierge.

Special Occasions

  • Can you organise a birthday surprise with a cake and decorations in the room?

    The concierge can arrange birthdays with a personalised cake, room or restaurant decorations, and possibly musical entertainment according to your wishes.

  • Is it possible to prepare a romantic marriage proposal in a villa or on the beach?

    Requests for romantic setups (petals, champagne, flowers, music) in a room or villa are managed by the concierge, with options tailored for marriage proposals.

  • Can the concierge assist in organising a vow renewal or a symbolic ceremony?

    The concierge can assist in organising a small symbolic ceremony or a vow renewal within the resort, in coordination with the hotel services.

Shopping & Luxury Services

  • Can you recommend luxury or designer boutiques near St. Nicolas Bay Resort?

    The concierge can recommend luxury boutiques, jewellery stores, and local artisans in Agios Nikolaos, and arrange transport or accompaniment if necessary.

  • Is it possible to have flowers, champagne or a gift delivered to the room before our arrival?

    It is possible, through the concierge, to have flowers, champagne, fine pastries or specific gifts delivered to the room, depending on local partners.

Family Activities

  • What activities do you recommend for a family with young children staying at St. Nicolas Bay Resort?

    The concierge can suggest family-friendly activities, such as boat outings, short visits to villages or quiet beaches, and provide information on childcare services available at the hotel.

  • Can you arrange a babysitting service during our stay?

    Babysitting or childcare reservations are made through the concierge, who checks the availability and conditions of this service.

Personalized Experiences

  • Can you create a personalised itinerary to explore Crete from St. Nicolas Bay?

    The concierge can create tailored itineraries to discover Crete from St. Nicolas Bay, combining cultural sites, beaches, villages, and restaurant recommendations.

  • Is it possible to organise a private olive oil tasting or a Cretan cooking workshop?

    Private courses or experiences, such as olive oil tastings, cooking workshops or yoga sessions, can be organised by the concierge depending on the availability of the providers.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits