Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Puerto Natales

Singular Patagonia

Puerto Natales

4.74.7/51,119 reviews · Google rating

Hotel 5-star in Puerto Natales, in the heart of Puerto Natales, featuring fjord-view breakfast, Patagonian dinner and tailored excursions.

A word from the Concierge

Singular Patagonia through the Concierge's eyes

The Singular Patagonia hotel is located in Puerto Natales, Chile, amidst breathtaking natural scenery. This 5★ hotel blends seamlessly with the landscape, offering stunning views of the surrounding fjords and mountains. Its location allows easy access to nearby national parks, attracting outdoor enthusiasts and adventurers seeking authentic experiences.

What sets this hotel apart is its warm and welcoming atmosphere. Travelers appreciate the mix of modern comfort and design inspired by local history. The hotel offers quality services, promoting a relaxing environment after a day of exploration. Common areas are designed to encourage interactions among guests, creating a community of nature lovers.

Before you go, know that this hotel suits couples and solo travelers alike. Families will also find it enjoyable. The best time to visit is during the Southern Hemisphere summer when days are long and temperatures are mild. Be sure to check available activities, such as hiking and boat excursions.

_My tip from the Concierge: book your activities in advance to secure your spot, especially during peak season._

Why choose Singular Patagonia?

Singular Patagonia is an exceptional address in Puerto Natales, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the fjord

    Beginning the day beside the cold waters of the fjord immediately sets the tone of the stay. The morning light, often crisp and changeable, turns breakfast into a true introduction to the Patagonian landscape. More than a meal, it is a way of taking the measure of the territory before an excursion-filled day, or of enjoying a slower morning at the hotel.

    Vue signatureIncluded in your stay
  • Industrial heritage walk

    One of the most memorable experiences is to read the hotel through its past. Observing the volumes, structures and traces of its former industrial life offers another way of understanding Patagonia, not only as dramatic scenery, but as a territory of labour, circulation and memory. An ideal approach for travellers drawn to the history of place.

    PatrimoineReservation required
  • Patagonian dinner by the water

    At dusk, when temperatures fall and the last light moves across the fjord, dinner takes on a particular dimension. The setting encourages guests to slow down, revisit the day’s impressions and extend their understanding of the territory at the table. Simple in appearance, yet often central to the memory of a stay in Puerto Natales.

    À vivre le soirReservation required
  • Tailored excursion planning

    Patagonia rewards well-considered itineraries. Being able to organise each day according to the weather, energy levels, interests and available time can transform the experience. This tailored approach helps avoid an exhausting succession of activities and instead creates a more coherent stay, balancing intense exploration, possible navigation and restorative time at the hotel.

    ConciergerieReservation required
  • Golden-hour fjord contemplation

    It is not always necessary to go far to experience a great Patagonian moment. At certain hours, light alone is enough. Settling into the public rooms or the privacy of one’s bedroom to watch the water, clouds and distant reliefs shift in tone is one of the property’s truest pleasures. A quiet, almost meditative experience.

    Moment signatureIncluded in your stay
  • A slow return after exploration

    After a day of walking, driving or sailing, returning to the warmth and generous scale of the hotel is an essential part of the stay. This transition between the intensity of the outdoors and interior comfort captures the spirit of The Singular Patagonia: not to oppose adventure and hospitality, but to let them speak naturally to one another within the same place.

    Après-excursionIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Guest reviews

4.7 / 5 · 1,119 reviews

5/5pnigos

We had a truly wonderful stay at The Singular Hotel in Puerto Natales and would highly recommend it to anyone visiting Patagonia. The location is excellent — set slightly outside the town center, it offers beautiful…

5/5John Kleeman

This is a stunning hotel in a beautiful location on a Patagonian fjord. It is also a historical treasure, as you walk from reception to rooms or from rooms to the restaurant, you see the old rooms and machines used 100…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Singular Patagonia?

    The standard check-in time is generally in the mid-afternoon and check-out is in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Yes, private parking is available for guests on-site at Singular Patagonia, near the main entrance of the hotel.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy and room availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Singular Patagonia?

    A late check-out may be considered depending on availability on the day of departure and may involve additional fees. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel, usually in a private vehicle with a driver, upon prior reservation. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Singular Patagonia located in relation to Puerto Natales?

    The hotel is located in the former Puerto Bories factory, by the Señoret Canal, about 5 minutes' drive from the centre of Puerto Natales.

  • What is the distance between the hotel and the airport?

    The nearest airport is Puerto Natales, located about 15 to 20 kilometres away, or approximately 20 to 30 minutes by car depending on road conditions.

  • How to reach Singular Patagonia from the centre of Puerto Natales without a car?

    Access to the hotel is mainly by private car, taxi, or organised transfer from Puerto Natales or Punta Arenas. Contact the concierge to confirm the arrangements for the day.

  • How long does it take to get from Singular Patagonia to Torres del Paine National Park?

    Excursions to Torres del Paine National Park from the hotel generally take 1.5 to 2 hours by road depending on the park entrance and the chosen route.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, with a connection generally accessible in the rooms and common areas for guests.

  • What type of view do the rooms at Singular Patagonia offer?

    The rooms generally offer a view of the fjord or the Patagonian landscape, with large windows and decor incorporating industrial and contemporary elements.

  • What amenities are available in the hotel rooms?

    The rooms are equipped with a private bathroom, heating, a minibar, a safe, and high-quality bedding suitable for the Patagonian climate.

  • Are there sockets and equipment to charge electronic devices in the rooms?

    Most rooms have local type power sockets and often ports to charge electronic devices. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer rooms or suites with a kitchenette?

    Rooms generally do not come with a fully equipped kitchen, but the hotel's dining service meets guests' needs. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is usually served in a buffet or à la carte style with local and international options, often including fresh products and pastries.

  • What style of cuisine is served at the Singular Patagonia restaurant?

    The restaurant at Singular Patagonia is renowned for its Patagonian and Chilean cuisine, highlighting local products and regional specialties, with fine dining service and a view of the fjord.

  • Is there a bar or lounge to have a drink at Singular Patagonia?

    There is a bar at the hotel, offering a cocktail menu, Chilean wines, and local drinks in a setting with a view of the surrounding landscape.

  • Can the restaurant offer vegetarian dishes or those suitable for food allergies?

    Vegetarian and sometimes vegan options are offered at the restaurant, and adapted menus can be prepared upon request for specific diets. Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is breakfast included in the room rate at Singular Patagonia?

    Breakfast is generally included in certain packages, particularly those with accommodation, but this depends on the booking category. Contact the concierge to confirm the arrangements for the day.

  • What basic services are included in the room price?

    Wi-Fi, daily housekeeping, and access to common areas are usually part of the services included in the stay, at no additional cost.

  • Are excursions included in certain packages at Singular Patagonia?

    Many packages include guided excursions and sometimes full board, but this varies depending on the type of package booked. Contact the concierge to confirm the details for the day.

  • Is a laundry service offered to hotel guests?

    The laundry service is generally available at the hotel, but it is usually charged extra based on the volume of clothing.

Spa & Wellness

  • Does Singular Patagonia have a spa on site?

    The hotel has a spa that generally includes treatment rooms and relaxation areas with views of Patagonia. Contact the concierge to confirm the details for the day.

  • What types of treatments are available at the spa of Singular Patagonia?

    Massages and body treatments are offered by professional therapists, with prior reservation through the hotel team.

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool connected to the spa area, allowing guests to relax after outdoor excursions.

  • Is there a gym or fitness area in the hotel?

    A fitness room or gym is generally available for guests, equipped with basic training equipment.

Activities & Leisure

  • What outdoor activities are offered by Singular Patagonia?

    Hiking, boat trips on the fjord, wildlife watching, and excursions to Torres del Paine are regularly offered from the hotel.

  • Does the hotel organise excursions to Torres del Paine National Park?

    Day trips to Torres del Paine National Park are generally organised with guides and transport from the hotel.

  • Are there wildlife observation activities or cultural visits from the hotel?

    The hotel often offers activities for observing local wildlife and flora, as well as visits to historical sites related to the former factory.

  • What activities are available at the hotel in case of bad weather in Patagonia?

    In case of adverse weather, the hotel offers indoor activities such as the spa, reading in common areas, or tastings. Contact the concierge to confirm the details for the day.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are generally welcome at Singular Patagonia, but some excursions may have age limits for safety reasons.

  • Can we request a baby cot or an extra bed for a child?

    Baby cots or extra bedding options may be available in certain rooms upon prior request.

  • Are there child-friendly excursions offered by Singular Patagonia?

    Some activities or excursions are specifically tailored for families, with reduced durations and difficulties for children. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer babysitting or childcare services?

    A childcare service is not routinely offered and must be confirmed directly with the hotel. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Singular Patagonia?

    Pets are generally not accepted at Singular Patagonia, except in special cases to be confirmed with the hotel.

  • Does the hotel offer services for pets?

    No specific services for pets, such as bowls or beds, are generally offered due to the hotel's policy.

Accessibility

  • Is the hotel easily accessible for people with mobility difficulties?

    Access to the rooms and main areas is via lifts and corridors, but the hotel is located in a historic industrial building. Contact the concierge to confirm the day's arrangements.

  • Are there wheelchair-accessible rooms at Singular Patagonia?

    Rooms may be partially adapted for guests with reduced mobility, but the historic nature of the site may limit certain areas. Contact the concierge to confirm the day's arrangements.

  • Are the common areas of the hotel accessible to disabled guests?

    The main common areas are generally accessible by lift or internal funicular, but some outdoor spaces may have stairs or slopes.

  • How can I notify special accessibility needs before my arrival?

    It is recommended to notify specific accessibility needs in advance so that the team can adjust the room and services. Contact the concierge to confirm the day's arrangements.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and the period, with specific deadlines for cancelling without fees. Contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at Singular Patagonia?

    Major international credit cards are generally accepted for payment of the stay, as well as payments in local currency.

  • Are there any local taxes to pay?

    Local taxes may apply to the stay, depending on Chilean regulations and the client's resident or non-resident status. Contact the concierge to confirm the terms for the day.

  • Is a deposit or prepayment required to confirm a reservation?

    The prepayment, security deposit, and reservation modification conditions depend on the offers chosen at the time of booking.

Sustainability

  • Is Singular Patagonia located in a historic or recent building?

    The hotel is housed in a restored historic industrial building, which represents a form of heritage enhancement rather than a new construction.

  • Does the hotel prioritise local products in its dining and activities?

    The establishment highlights the use of local products for cooking and excursions, supporting the regional economy and limiting certain goods transportation. Contact the concierge to confirm the terms for the day.

  • What environmental measures are implemented by Singular Patagonia?

    Certain practices may aim to reduce environmental impact, such as waste management and consumption optimisation, but details depend on internal policies.

  • How does the renovation of the former Puerto Bories factory fit into a sustainable approach?

    The choice of materials and the rehabilitation of the industrial site contribute to limiting new constructions in a sensitive natural environment.

The Concierge answers — Singular Patagonia

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Punta Arenas airport and Singular Patagonia?

    The concierge can organise a private transfer to or from Puerto Natales or Punta Arenas airport in a vehicle with a driver. Contact the concierge to confirm the arrangements for the day.

  • How can transport be arranged from the hotel to the centre of Puerto Natales in the evening?

    The concierge can book a taxi or a vehicle with a driver for trips between the hotel and the centre of Puerto Natales. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me rent a car or a 4x4 in Puerto Natales?

    The concierge can coordinate the rental of a 4x4 with local agencies to explore the Patagonia region. Contact the concierge to confirm the arrangements for the day.

  • Can you provide me with the collective transport options to Torres del Paine National Park?

    It is recommended to ask the concierge for the bus or shuttle schedules to Torres del Paine Park and to make the necessary reservations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange an early morning transfer from Singular Patagonia?

    The concierge can organise private transfers for early morning departures to the airport or Torres del Paine, subject to availability. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at the Singular Patagonia restaurant with a panoramic view in the evening?

    Reservations are made through the concierge for the gourmet restaurant at Singular Patagonia, especially for dinners with a view of the fjord. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book a good restaurant in Puerto Natales outside the hotel?

    The concierge can recommend and book restaurants in Puerto Natales, depending on the desired cuisine style. Contact the concierge to confirm the arrangements for the day.

  • How can a gastronomic experience or wine tasting be arranged at Singular Patagonia?

    It is recommended to ask the concierge for special menus and to book gastronomic experiences or wine tastings at the hotel in advance. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise special menus for a vegetarian or gluten-free diet?

    The concierge can check the options for menus suitable for vegetarian, vegan, or gluten-free diets and inform the chef. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a massage at the Singular Patagonia spa be booked during my stay?

    Reservations are made through the concierge for massages and spa treatments, ideally at least 24 hours in advance. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan a multi-day treatment programme at the spa?

    The concierge can provide information on the spa's signature treatments, availability, and organise a personalised wellness programme. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise certain spa facilities for a couple?

    It is recommended to go through the concierge to book private slots in the wellness facilities if the service is offered. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a day trip to Torres del Paine from Singular Patagonia?

    The concierge can arrange guided excursions to Torres del Paine from the hotel, either in groups or privately. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a boat trip to see the fjords and glaciers from the hotel?

    The concierge can recommend boat trips on the fjord and visits to the surrounding glaciers, with specialised guides. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a guided cultural tour of Puerto Natales?

    It is possible to request private tours of Puerto Natales and local historical sites from the concierge, with either Spanish-speaking or English-speaking guides. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan a multi-day itinerary for visits in Patagonia?

    The concierge can create a multi-day programme combining several excursions in Patagonia based on the duration of the stay. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Is it possible to organise a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic setup in the room with flowers, a bottle of wine or champagne, and a view of the fjord. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a personalised marriage proposal at Singular Patagonia?

    The concierge can assist in organising a marriage proposal with decorations, a photographer, and a special dinner at the hotel restaurant. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help organise a small private reception or family event?

    It is recommended to consult the concierge to coordinate a private event or small reception, depending on the available spaces at the hotel. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend shops for hiking clothing or local crafts in Puerto Natales?

    The concierge can provide information on local shops for technical clothing, Patagonian crafts, and gourmet products, and can arrange visits. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge direct me to places to buy good Chilean wines?

    The concierge can recommend wine merchants or local producers for the purchase of high-quality Chilean wines. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Which excursions are suitable for a family with children staying at Singular Patagonia?

    The concierge can suggest excursions suitable for children, with shorter durations and wildlife observation activities. Contact the concierge to confirm the arrangements for the day.

  • Can you suggest simple walks around the hotel for the whole family?

    It is recommended to ask the concierge for on-site activities suitable for families, such as easy walks around the hotel. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to book a private guided hike from Singular Patagonia?

    The concierge can organise private guided hikes with tailored itineraries based on skill level and interests. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge create a customised stay combining spa, restaurant, and excursions?

    It is possible to request the concierge to create a programme combining wellness, gastronomy, and excursions, fully personalised. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a professional photo shoot in the surroundings of Singular Patagonia?

    The concierge can assist in organising a professional photo shoot in the surrounding landscapes to capture the stay. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits