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5★ · Puerto Calero

Secrets Lanzarote Resort & Spa

Puerto Calero

4.54.5/53,644 reviews · Google rating

Hotel 5-star in Puerto Calero, Spain, in the heart of Puerto Calero, featuring a spa, adults-only pools and oceanfront terrace breakfast.

Is Secrets Lanzarote Resort & Spa an adults-only hotel?

Yes. The hotel is designed for adults, with a calm and intimate atmosphere.

It is particularly suited to couples and travellers looking for a restful stay.

What is included in a stay at Secrets Lanzarote Resort & Spa?

A stay includes a seafront setting, several pools and direct beach access.

Spa treatments are available and are usually booked separately, depending on your board basis and travel dates.

What budget should you expect for a night at Secrets Lanzarote Resort & Spa?

Rates vary with the season, room category and booking conditions.

For an accurate price, check your exact dates or contact the Concierge before confirming.

A word from the Concierge

Secrets Lanzarote Resort & Spa through the Concierge's eyes

Secrets Lanzarote Resort & Spa is located in Puerto Calero, Spain. This five-star hotel offers a peaceful setting, perfect for relaxing holidays. It is close to the sea, providing stunning ocean views. The property is designed for adults, ensuring a serene and intimate atmosphere. Guests appreciate its calm ambiance and attentive service. What distinguishes this hotel is its commitment to guest wellness. The spa offers various treatments, and the facilities are modern. The interior decor creates a warm atmosphere conducive to relaxation. Guests can enjoy several pools and direct beach access. Before visiting, know that this hotel is ideal for couples and travelers seeking tranquility. The best time to stay is during spring or autumn when the weather is pleasant. Water activities and nearby excursions are also available. _My tip from the Concierge:_ book your spa treatment in advance to secure your preferred time slot.

Why choose Secrets Lanzarote Resort & Spa?

Secrets Lanzarote Resort & Spa is an exceptional address in Puerto Calero, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace facing the ocean

    Beginning the day in Puerto Calero with breakfast on a terrace immediately sets the tone of the stay. Morning light, sea air and an open Atlantic outlook create a very particular sense of calm. It is one of those simple moments that captures the spirit of the hotel: taking one’s time, extending the morning and letting the island enter the day gently.

    EssentielIncluded in your stay
  • A day by the adults-only pools

    Spending an entire day between swimming, reading and sunlit pauses is one of the hotel’s most immediate pleasures. The different pools allow guests to shape their own rhythm without ever feeling the bustle often associated with larger resorts. One settles in for a few hours, then the day unfolds naturally between a light lunch, another swim and a late-afternoon drink.

    Included in your stay
  • Tailored spa treatment

    The spa is one of the stay’s true centres of gravity. Booking a treatment turns a simple pause into a genuine moment of recovery, whether for a massage after a morning in the sun or a more complete ritual later in the day. In this adults-only setting, the surrounding calm deepens the sense of disconnection and gives the treatment a particular resonance.

    À réserverReservation required
  • A walk around Puerto Calero marina

    Leaving the hotel for a walk along the marina is a particularly fitting way to enter the local atmosphere. Puerto Calero has a peaceful scale, ideal for late-morning or early-evening wandering. It offers the discreet elegance of a well-kept maritime resort, with Lanzarote’s light and the constant presence of the ocean in the background.

    Included in your stay
  • Sunset aperitif

    As the light softens, an aperitif facing the sea becomes one of the stay’s most natural rituals. The volcanic landscape shifts in tone, the Atlantic catches the last reflections and the hotel settles into an even slower tempo. Couples especially appreciate this moment, less for any display than for the simple quality of time it offers.

    Included in your stay
  • Boat excursion departing from Puerto Calero

    The hotel’s location makes a boat outing an easy addition to the stay, whether as a contemplative interlude or a more active excursion. Departing from Puerto Calero adds a maritime dimension that feels entirely coherent with the destination and reminds guests that Lanzarote is also discovered from the water. It complements restful days at the hotel by opening new perspectives on the coastline and the island’s contours.

    Selon météoReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.5 / 5 · 3,644 reviews

3/5de'john pinnock

Firstly, there is no beach, don't believe what they say on expedia. We stayed here for 5 nights as a mini break. Service and hospitality was good but not wow. As it just outside of the main season it was very quiet &…

5/5Lizanne Allcock

As soon as you arrive, you're greeted by smiles from the reception staff, particularly Veronica. The Guest Experience Team are phenomenal, especially Carla who seems to be omnipresent 😂😍. If there are any issues…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Secrets Lanzarote Resort & Spa?

    Check-in is generally possible from 3 PM and check-out until 12 PM, depending on the hotel's policies.

  • Can I check in early?

    Early check-in may be granted depending on availability; it is advisable to request it in advance at the reception or when booking.

  • Is late check-out possible at Secrets Lanzarote Resort & Spa?

    Late check-out may be offered depending on occupancy, often for an additional fee; requests should be made at the reception the day before your departure.

  • Is the reception open 24/7 for late arrivals?

    The reception operates 24/7, allowing for late arrivals after an evening flight, with prior notification to the hotel.

  • What documents are required upon arrival at the hotel?

    Valid identification documents and the credit card used for the booking must be presented upon arrival to complete check-in.

Location & Access

  • Where is Secrets Lanzarote Resort & Spa located in Puerto Calero?

    The hotel is located in Puerto Calero, on the southeast coast of Lanzarote, by the marina, approximately 1.1 km from the centre of Puerto Calero.

  • What is the distance between the hotel and the airport?

    The distance between Lanzarote Airport (Arrecife) and the hotel is approximately 15 km by road; the journey typically takes 15 to 20 minutes by car or taxi.

  • Are airport transfers offered?

    Airport transfers are offered through travel packages or can be arranged by the hotel or partner agencies, either by shared shuttle or private transfer.

  • How to get to the hotel from the airport or main towns in Lanzarote?

    The resort is accessible by taxi from the airport and main resort areas, as well as by rental vehicle; parking is available on-site for motorised guests.

  • What are the immediate surroundings of the hotel (marina, shops, restaurants)?

    The Puerto Calero area offers a marina, a few restaurants, bars, and shops, in a quiet seaside environment.

Rooms & Amenities

  • Does the hotel have parking?

    A free parking facility is available on-site for guests of the establishment, allowing for easy parking of a rental vehicle or personal car.

  • How many rooms does Secrets Lanzarote Resort & Spa have?

    The hotel has approximately 335 luxury rooms and suites, with different categories offering views of the garden, pool, or the Atlantic Ocean.

  • What amenities are found in the standard rooms?

    The rooms are equipped with a full bathroom, air conditioning, TV, safe, minibar, and generally a balcony or terrace.

  • Does the hotel offer Preferred Club rooms or services?

    Preferred Club categories offer exclusive services and spaces, such as a reserved pool and additional amenities, depending on the room booked.

Included Services

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is available throughout the hotel, including the rooms and common areas, at no extra charge for guests.

  • What types of packages (breakfast, half-board, all-inclusive) are available?

    The stay can be booked as breakfast, half-board, or Unlimited-Luxury all-inclusive, including meals, snacks, and a selection of alcoholic and non-alcoholic beverages.

  • Is the hotel really all-inclusive and what does it include?

    Yes, an all-inclusive package of the Unlimited-Luxury type is offered, including unlimited dining, premium drinks, and additional services, depending on the package booked.

  • What free services are included in the room price?

    Free Wi-Fi, access to outdoor pools, the gym, and certain entertainment are generally included in the stay.

  • What services are chargeable within the hotel?

    Spa services, certain à la carte restaurants, specific premium drinks, motorised sports, and excursions are charged in addition to the basic package.

Dining

  • What type of breakfast is offered?

    Breakfast is mainly served in buffet style at the World Café restaurant, with continental options, varied dishes, and dietary or vegetarian choices.

  • How many restaurants does the hotel have and what type are they?

    The hotel has several restaurants, including a main buffet called World Café and several à la carte restaurants (Italian, seafood, grill, Asian, bistro).

  • Are there vegetarian options or options suitable for specific diets?

    Most restaurants offer vegetarian options and choices suitable for certain diets; specific restrictions can be communicated in advance.

  • What are the hours of the main dining services?

    Breakfast hours are generally around 7:30 am to 10:30 am, while à la carte dinners take place in the evening, with seasonal variations.

  • Are there several bars and a drinks service on site?

    Yes, the hotel has several bars, including a lobby bar, a piano bar, a sports bar, a pool bar, and a café, each with different atmospheres.

Spa & Wellness

  • What type of spa and wellness facilities does the hotel offer?

    The Secrets Spa is an adult wellness area of approximately 1,500 m², featuring treatment rooms, a water circuit, sauna, steam room, and a range of massages.

  • Is access to the spa included or paid?

    Access to the spa facilities and treatments is at an additional cost, with daily packages or à la carte options; booking is recommended.

  • Does the hotel have a gym or fitness services?

    A fully equipped gym is available, along with heated pools, a jacuzzi, and a wellness programme for guests.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has several heated outdoor pools, including four main pools, with at least one pool reserved for Preferred Club guests.

  • What activities and entertainment are offered within the resort?

    A programme of activities and entertainment is generally offered, with daytime activities and evening events, subject to season and occupancy.

  • Are there sports courts (tennis, padel, etc.) at the hotel?

    Tennis and padel courts, as well as other sports facilities, are available for guests wishing to engage in physical activities during their stay.

  • Can we engage in water activities or sea excursions nearby?

    Thanks to its location in Puerto Calero, the hotel allows easy access to water activities and boat excursions from the nearby marina.

Family & Kids

  • Does the hotel accept children or is it adults-only?

    Secrets Lanzarote Resort & Spa is an adults-only establishment for guests aged 18 and over, so it does not accommodate children.

  • Is there a kids' club or children's entertainment at the hotel?

    As an adults-only hotel, it does not offer a kids' club or childcare services, but family activities are available elsewhere on the island.

  • Does the establishment have facilities for babies or young children?

    The rooms are not equipped with baby cots or specific children's facilities, as the establishment is reserved for guests aged 18 and over.

Pets

  • Are pets allowed at Secrets Lanzarote Resort & Spa?

    Pets may be accepted upon request, with possible additional fees; it is essential to check the exact conditions with the hotel before booking.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The number of adapted rooms, elevators, ramps, and other facilities allow for easier access, but it is advisable to confirm specific needs before arrival.

  • Are there elevators to access the rooms and common areas?

    Elevators serve the various floors and common areas, facilitating movement for those with mobility difficulties.

  • Can we request a room with specific facilities for motor disabilities?

    Some rooms may be adapted for accessibility (suitable showers, grab bars), subject to availability and prior request.

Billing & Policies

  • Which hotel chain does Secrets Lanzarote Resort & Spa belong to?

    Secrets Lanzarote Resort & Spa is part of the Secrets Resorts & Spas brand, integrated into the Hyatt Inclusive Collection, specialising in upscale all-inclusive resorts for adults.

  • What payment methods are accepted at the hotel?

    Payment can generally be made by international credit card or through partner agencies/tour operators; a security deposit may be required upon arrival.

  • How much does a night at Secrets Lanzarote Resort & Spa cost on average?

    Prices vary by season, but a night typically averages around €200 to €300 for a standard room, according to the latest price indications.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked (flexible, non-refundable, through an agency or direct site). Please contact the concierge to confirm the terms of the day.

  • Are there any tourist taxes to pay?

    A tourist tax or local tax may be applied in the Canary Islands according to current regulations. Please contact the concierge to confirm the terms of the day.

Sustainability

  • Does the establishment have an environmental or sustainability certification?

    The hotel has obtained a recognised environmental certification, indicating responsible management of water, energy, and waste, validated by an organisation linked to the Global Sustainable Tourism Council.

  • What environmental actions are implemented by the hotel?

    Sustainability efforts include modern facilities, responsible resource management, and a comprehensive eco-friendly approach, without compromising guest comfort.

  • Does the hotel take measures to limit its ecological impact on a daily basis?

    Reducing single-use plastics, optimising energy consumption, and raising guest awareness are part of the sustainable practices encouraged by the establishment.

The Concierge answers — Secrets Lanzarote Resort & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a transfer between Lanzarote airport and Secrets Lanzarote Resort & Spa?

    The concierge can organise a private or shuttle transfer between Lanzarote airport and the hotel, depending on your flight schedule and budget. Contact the concierge to confirm the arrangements on the day.

  • Is it possible to rent a car directly from the hotel to explore the island?

    The concierge can book a rental car delivered directly to the hotel, with or without GPS, to explore Lanzarote independently.

  • Can you book a taxi to go to Puerto del Carmen or Arrecife?

    The concierge can order a taxi at the desired time and provide the estimated fare for Puerto del Carmen, Arrecife, or other nearby locations.

  • How can a transfer be arranged for a group of several people from the airport?

    It is recommended to ask the concierge for private transfer options by van or minibus for small groups, with schedules tailored to your flight.

  • Can the concierge inform me about the best buses to get to Playa Blanca or Costa Teguise?

    The concierge can provide information on the schedules of the nearest local buses and suggest the most convenient route from Puerto Calero.

Restaurant Reservations

  • Can you book the à la carte restaurants at the resort for me during my stay?

    Reservations are made through the concierge, who can book the hotel's à la carte restaurants based on availability and your culinary preferences.

  • Can you suggest and book a romantic restaurant outside the hotel?

    The concierge can recommend and reserve fine dining restaurants in Puerto del Carmen, Arrecife, or nearby, including for special occasions.

  • How can I note my allergies or special diet for the hotel restaurants?

    It is recommended to ask the concierge for special menus for vegetarian, gluten-free, or other dietary restrictions, and to have this information noted on your reservations.

  • Can you organise a private or candlelit dinner in the hotel?

    The concierge can arrange a private dinner or a candlelit dinner, subject to availability and any additional charges.

Spa Bookings

  • How can I book a massage or treatment at Secrets Spa during my stay?

    Reservations are made through the concierge or the spa, which can offer various time slots for massages, facials, and wellness rituals.

  • Is it possible to book a couples treatment at the spa?

    The concierge can advise and book duo treatments for couples, checking the spa's availability and any special packages.

  • Do you offer day packages including spa access and treatments?

    It is recommended to ask the concierge about day spa packages, including access to wet facilities and treatments, as well as updated prices.

Excursions & Cultural Visits

  • Can you book an excursion for me to Timanfaya National Park or the vineyards of La Geria?

    The concierge can organise excursions to Timanfaya National Park, the vineyards of La Geria, or the César Manrique Foundation with a French or English-speaking guide.

  • Is it possible to book a sea outing or a cruise from Puerto Calero?

    The concierge can suggest boat outings from the Puerto Calero marina, such as cruises, dolphin watching, or sunset trips.

  • Can you organise a private island tour with a driver-guide?

    It is recommended to consult the concierge for tailored private tours, including a driver and guide, based on your cultural interests and desired landscapes.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary?

    The concierge can prepare a romantic room decoration with petals, champagne, or treats, upon request and for an additional fee.

  • Is it possible to order a cake or flowers for a special occasion?

    It is possible to arrange a personalised cake, a bouquet of flowers, or a surprise in the room, by coordinating the details with the concierge.

  • Can you help me organise a marriage proposal at the hotel?

    The concierge can assist in organising a discreet marriage proposal, with a setup in a special location within the hotel or the nearby marina.

Shopping & Luxury Services

  • Can you recommend luxury or designer boutiques near Puerto Calero?

    The concierge can recommend high-end boutiques in Puerto Calero and the surrounding area, and arrange round-trip transportation.

  • Do you offer a personal shopper service to help me with shopping?

    It is possible to request assistance from the concierge for a personal shopper service or specific purchases on the island, depending on the availability of local providers.

  • Can you book a hairdresser or beauty service outside the hotel?

    The concierge can direct guests to external hair salons, beauty institutes or aesthetic services, and assist with making appointments.

Family Activities

  • Can you recommend family activities near the hotel, even if children cannot stay there?

    The concierge can guide guests towards family-friendly activities on the island, but as the establishment is adults-only, children cannot stay at the hotel.

  • Can the concierge indicate child-friendly beaches and parks on the island?

    It is recommended to ask the concierge for suggestions on parks, beaches or attractions suitable for children in the Lanzarote area.

Personalized Experiences

  • Can you help me organise a customised romantic stay at Secrets Lanzarote Resort & Spa?

    The concierge can create a tailored programme including spa treatments, dinners, excursions and romantic moments, depending on the duration of your stay and your budget.

  • Can you offer a personalised sports activities programme during my stay?

    It is possible to request a personalised sports programme combining gym, tennis/paddle and outdoor activities, developed with the concierge's advice.

  • Can you organise a photo shoot or indicate the best viewpoints for the sunset?

    The concierge can suggest the best spots to admire the sunset, take photos or organise a photo shoot with a local photographer, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits