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5★ · Kronberg

Schlosshotel Kronberg

Hainstraße 25, 61476 Kronberg im Taunus, Allemagne, Kronberg

4.64.6/51,688 reviews · Google rating
  • Leafy setting amid gardens and woodland
  • Historic castle atmosphere
  • Member of Small Luxury Hotels of the World
  • Close to Kronberg’s attractions

Hotel 5-star in Kronberg, Germany, in the heart of Kronberg, featuring a historic castle setting, gardens and forests, and SLH membership.

Can you have coffee or afternoon tea at Schlosshotel Kronberg?

Yes, the hotel offers spaces suited to coffee, tea or a quieter break during the day.

Afternoon tea is one of the property’s signature experiences. For timings or a reservation, the Concierge can guide you.

What budget should you expect for a double room at Schlosshotel Kronberg?

Rates vary with the season, your dates and the room category selected.

The best approach is to check your exact dates or contact the Concierge for a stay-specific estimate.

Can you visit Kronberg Castle from Schlosshotel Kronberg?

Yes, Kronberg Castle is an easy outing from the hotel.

It can be reached on foot in about 11 minutes. You can also extend the walk to the Altstadt or Victoria Park.

A word from the Concierge

Schlosshotel Kronberg through the Concierge's eyes

Schlosshotel Kronberg, a 5★ hotel, is located in Kronberg, Germany. This establishment is set in a green environment, surrounded by gardens and forests. As a member of Small Luxury Hotels of the World, it evokes the charm of a historic castle. The architecture and interiors reflect an elegant style, creating a welcoming and refined atmosphere for visitors. What distinguishes this hotel is its unique ambiance, a blend of luxury and comfort. Travelers appreciate the attentive service and attention to detail. The enchanting setting contributes to a memorable experience, whether for a romantic getaway or a relaxing escape. The proximity to the city allows easy exploration of local attractions. Before you go, know that the hotel suits both couples and business travelers. Seasonality may affect crowds, with quieter periods in winter. Enjoy the gardens during warmer months for a relaxing stroll. _My tip from the Concierge:_ book in advance to secure your stay, especially during peak seasons.

Why choose Schlosshotel Kronberg?

Schlosshotel Kronberg is an exceptional address in Kronberg, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Leafy setting amid gardens and woodland
  • Historic castle atmosphere
  • Member of Small Luxury Hotels of the World
  • Close to Kronberg’s attractions

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the gardens

    Beginning the day in the atmosphere of a castle surrounded by greenery immediately sets the tone of the stay. This experience focuses on the calm of the morning, the light over the gardens and the pleasure of attentive service in a heritage setting. Ideal for couples and business travellers alike, it allows guests to enjoy the property before meetings or local exploration.

    Signature du matinIncluded in your stay
  • Private walk through the estate

    To fully appreciate the spirit of Schlosshotel Kronberg, nothing compares with discovering its immediate surroundings on foot. This walk highlights the relationship between the castle, the gardens and the wooded areas, at an unhurried pace especially suited to guests seeking calm. A simple yet eloquent way to enter the property’s sensory geography.

    Au grand airReservation required
  • Castle afternoon tea

    In a historic residence, the afternoon naturally lends itself to a more ceremonial pause. Taking tea in the public rooms or near the gardens offers a taste of quiet elegance, somewhere between heritage and comfort. This experience is especially well suited to weekend stays, when guests wish to slow down and enjoy the property without an overfilled schedule.

    Included in your stay
  • Romantic dinner in the castle

    The setting of Schlosshotel Kronberg is particularly well suited to a dinner for two, conceived as a natural extension of the property’s atmosphere. The appeal lies not only in the cuisine but in the whole experience: the historic décor, the pace of service and the feeling of being removed from the world. A recommended experience for marking an occasion or simply giving the stay a more intimate tone.

    Pour deuxReservation required
  • Walking escape in Kronberg

    Thanks to the proximity of local attractions, the stay can easily extend beyond the castle walls. This experience invites guests to discover Kronberg on foot, at their own pace, before returning to the calm of the estate. It suits travellers who wish to balance heritage, wandering and hotel comfort without multiplying transfers.

    Included in your stay
  • Business stay in a green setting

    Schlosshotel Kronberg offers an appealing alternative to conventional city hotels for travellers connected to the Frankfurt region. This experience focuses on the possibility of combining a professional schedule with a calm environment and continuous service quality. After a dense day, returning to a wooded setting and castle atmosphere provides genuine restorative comfort.

    Business & calmeReservation required

Restaurants & bars

5 on-site dining venues.

  • Frederick's Lounge

    Lounge

    Highlights

    • classic cocktails during the day or in the evenings
    Practical information

    The concierge’s wordFor a discreet moment, slip into Frederick's Lounge: its classic cocktails are just as enjoyable by day as in the evening.

  • Restaurant Victoria

    Restaurant

  • Aperol Lounge

    Lounge

  • Wintercottage

  • Kronenschlösschen

    Restaurant

    Chef: Marcus Langer
    Chef: Marcus Langer

    Highlights

    • classically based cuisine, enhanced with international influences
    • Périgord truffle délice with hazelnut vinaigrette and tarragon
    Practical information

    The concierge’s wordAt Kronenschlösschen, trust Marcus Langer’s classically rooted cuisine with international touches, and keep an eye out for the Périgord truffle delight.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Hainstraße 25, 61476 Kronberg im Taunus, Allemagne

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,688 reviews

5/5Ivan Skoko

Schlosshotel Kronberg is the kind of place where you pull up, look at the castle, and immediately think: “Yeah, I’m definitely not in a standard chain hotel anymore.” The whole property feels like someone took a royal…

5/5Wv Mm

Wow the photos do not do justice to show how beautiful the estate is. The images get flattened out in details but when you see all the textures of green trees beautifully mixed and landscaped you will be blown away…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Victoria ParkTourist attraction

    677 m · 8 min walk

    Victoria Park, a state park an eight-minute walk away, featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break, head to Victoria Park, an 8-minute walk away, ideal for a peaceful stroll along its paths.

  • Kronberg CastleMuseum

    914 m · 11 min walk

    Kronberg Castle, a historical site to visit, offering a panoramic view of the surroundings.

    Practical information

    The concierge’s wordFor a historical break with a view, head to Kronberg Castle late in the day, when the surrounding panoramas feel softer.

  • Kronberg AltstadtHistoric landmark

    1.0 km · 13 min walk

    Kronberg Altstadt, a historical site located 1042 meters away, providing insight into local architecture and history.

    Practical information

    The concierge’s wordFor a peaceful break, head to Kronberg Altstadt for a lovely glimpse of local architecture and Kronberg’s history.

  • Opel ZooZoo

    1.9 km · 3 min by car

    Zoo located 1929 meters away, featuring a variety of animals in a natural setting.

    Practical information

    The concierge’s wordFor a nature break in Kronberg, Opel Zoo works well for a daytime outing, especially if you're traveling with family.

  • château de FalkensteinHistoric landmark

    2.4 km · 4 min by car

    Falkenstein Castle, a historical site providing insight into medieval architecture.

    Practical information

    The concierge’s wordFor a quiet break, head to Falkenstein Castle: a good pick if you enjoy medieval architecture and places steeped in history.

  • HardtbergturmTourist attraction

    2.4 km · 4 min by car

    Hardtbergturm, an observation tower providing panoramic views of the area, located 2403 meters away.

    Practical information

    The concierge’s wordFor an open-air break, Hardtbergturm offers a lovely panoramic view over the region, especially enjoyable on a clear day.

  • Königstein im TaunusHistoric place

    3.1 km · 5 min by car

    Castle to visit, providing insight into the historical architecture of the region.

    Practical information

    The concierge’s wordFor a cultural break, head to Königstein im Taunus: this castle is ideal when you’re in the mood for a glimpse of the region’s historic architecture.

  • AltköniggipfelTourist attraction

    3.3 km · 6 min by car

    Altköniggipfel, a tourist site providing a panoramic view of the surrounding area.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to Altköniggipfel when the light is soft: the panoramic view over the surrounding region feels at its best.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • AltkönigPark

    3.2 km · 5 min by car

    Altkönig, a hiking area with trails to explore the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break around Kronberg, choose Altkönig if you feel like a peaceful walk along the trails.

  • Fuchstanz - Das WaldgasthausNational park

    4.2 km · 7 min by car

    Fuchstanz - Das Waldgasthaus, a restaurant set in a natural environment, perfect for a culinary break in the great outdoors.

    Practical information

    The concierge’s wordFor a green escape, head to Fuchstanz - Das Waldgasthaus: a gourmet break in nature, ideal after a walk around Kronberg.

  • Skulpturenpark NiederhöchstadtPark

    4.5 km · 8 min by car

    Park in Niederhöchstadt, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break, head to Skulpturenpark Niederhöchstadt when you feel like an easy stroll and a moment to unwind.

  • Freizeitpark OberwiesenPark

    4.8 km · 8 min by car

    Recreation park located 4.8 km away, offering various outdoor activities.

    Practical information

    The concierge’s wordIf you feel like getting some fresh air, Freizeitpark Oberwiesen offers an easy outdoor break, ideal during the day.

  • Alter KurparkPark

    4.9 km · 8 min by car

    Alter Kurpark, a park suitable for walking and relaxation.

    Practical information

    The concierge’s wordFor a calm break in Kronberg, Alter Kurpark is well suited to a gentle stroll or a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Schlosshotel Kronberg?

    Check-in is generally possible from 3 PM and check-out must be completed before 12 PM, according to information from major booking sites.

  • Can I benefit from a late check-out at Schlosshotel Kronberg?

    A late check-out may sometimes be granted depending on availability that day and may incur additional charges. Contact the concierge to confirm the day's terms.

  • Does the hotel offer online or express check-in?

    Online check-in is not systematically offered; reception is available 24/7, with personalised assistance in the room.

  • Is a security deposit required at check-in?

    A security deposit may be requested by credit card upon arrival to cover extras, depending on the conditions of your booking channel.

  • Does the hotel have parking?

    Free private parking is offered to guests staying at the hotel, subject to availability on site.

  • Can I check in early?

    Early check-in is only possible depending on room availability upon arrival and may be subject to additional charges.

Location & Access

  • Where is Schlosshotel Kronberg located in relation to the centre of Kronberg?

    The hotel is located at Hainstrasse 25, 61476 Kronberg im Taunus, approximately 1.1 km from the centre of Kronberg according to major booking sites.

  • What is the distance between the hotel and the airport?

    Frankfurt Airport is approximately 16.5 km from Schlosshotel Kronberg, which is about 20 to 30 minutes by car depending on traffic.

  • How can I access Schlosshotel Kronberg from Frankfurt without a car?

    The hotel is accessible by car via the motorways around Frankfurt, and by public transport to Kronberg, then taxi or private transfer to the castle.

  • In what environment is Schlosshotel Kronberg located (park, countryside, city)?

    The castle is set in a large quiet park, on the hills of the Taunus, near a renowned golf course.

Billing & Policies

  • What is the price of a night at Schlosshotel Kronberg?

    Main comparison sites indicate rates starting from around €200–270 per night for two adults, with prices varying according to the date, room category, and demand.

  • What are the room rates at Schlosshotel Kronberg?

    Booking sites display price ranges with rooms starting from a few hundred euros, with suites and high season periods being significantly higher.

  • What is the hotel's cancellation policy?

    Reservations can generally be modified or cancelled depending on the rate chosen, with some offers being cancellable for free up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    A local tourist tax may be applied per night and per person, depending on the regulations of the municipality of Kronberg.

  • What payment methods are accepted at Schlosshotel Kronberg?

    Common international credit cards (Visa, Mastercard, American Express) are generally accepted, as well as online payments through major booking sites.

  • When can the best prices be found for staying at Schlosshotel Kronberg?

    The best deals are often available outside major fairs in Frankfurt and by booking in advance through major hotel platforms.

  • How much does a wedding cost at Schlosshotel Kronberg?

    The hotel does not publicly communicate a single flat rate for weddings, as costs depend on the number of guests, the menu, drinks, and chosen services.

  • What is the approximate cost of a wedding with 100 guests?

    The budget for a reception of around 100 guests depends heavily on the choice of venue, menus, drinks, flowers, and additional services, with proposals provided on a personalised quote.

Rooms & Amenities

  • What basic amenities can be found in the rooms at Schlosshotel Kronberg?

    Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and a private bathroom, according to descriptions from major platforms.

  • What types of rooms and suites are available at the hotel?

    The establishment offers double rooms and various categories of suites, with differing sizes and views depending on the reserved category.

  • What in-room amenities are offered for a comfortable stay?

    Rooms feature free Wi-Fi access, housekeeping service, and room service, as described by major review sites.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered free of charge throughout the hotel, including in the rooms and common areas, according to major booking sites.

  • Can an extra bed be added in the rooms of Schlosshotel Kronberg?

    The addition of an extra bed is possible for an additional fee of approximately 60 € per night, subject to availability in the reserved room category.

  • Are the rooms equipped with a kitchen or kitchenette?

    The rooms generally do not have a kitchenette, but catering and room service are available on site.

Dining

  • What type of breakfast is offered?

    Schlosshotel Kronberg offers a buffet breakfast served in the dining room, appreciated by guests and generally available for an additional fee.

  • What restaurants are available within the hotel?

    The establishment has two main restaurants, the Schlossrestaurant Viktoria and the restaurant Enrico d’Assia, offering refined cuisine in a historic setting.

  • Is there a bar or lounge to have a drink at Schlosshotel Kronberg?

    A bar-lounge is present in the hotel, allowing guests to have a drink in the castle atmosphere during the day and evening.

  • Does the hotel offer brunch and what are the approximate prices?

    A brunch or afternoon tea service is sometimes offered depending on the season and the hotel's programming. Contact the concierge to confirm the day's arrangements.

  • Are there options for special diets (vegetarian, gluten-free) at the restaurant?

    Options suitable for vegetarian diets or certain allergies may be offered upon prior request to the restaurant or concierge.

Spa & Wellness

  • What spa and wellness services are available at Schlosshotel Kronberg?

    The hotel offers a spa providing massages, facials, body treatments, and wellness packages, according to the service list published on booking sites.

  • Does the hotel have a swimming pool?

    A spa with treatments, massages, and beauty services is indicated, but no pool is mentioned by the main sites; the hotel does not appear to have a swimming pool.

  • What types of treatments are offered at the hotel's spa?

    Massages, scrubs, wraps, manicures, pedicures, and facials can be booked, sometimes for an additional fee, according to the spa service grid.

  • Is it necessary to book the spa in advance at Schlosshotel Kronberg?

    Advance booking is strongly recommended for treatments, especially on weekends and during peak periods.

  • Is there a gym or fitness area in the establishment?

    The hotel does not specifically highlight a dedicated fitness room, but offers an environment conducive to walking, light hiking, and nearby golf.

Activities & Leisure

  • What leisure activities are offered on-site or in the immediate vicinity?

    Guests can enjoy the nearby golf course, hiking, mini-golf, and walks in the park, according to the activities listed on major platforms.

  • Is Schlosshotel Kronberg suitable for golfers?

    A golf course is located less than 3 km away, and the hotel is popular with golf enthusiasts staying in the Frankfurt area.

  • Are there guided tours or cultural activities organised by the hotel?

    Tours or classes about local culture and walking tours are offered, allowing guests to discover the history and surroundings of the castle.

  • Does Schlosshotel Kronberg offer rooms for events or weddings?

    The hotel regularly hosts events and private receptions, including weddings and celebrations in the historic salons, with tailored services.

  • Which film was shot at Schlosshotel Kronberg?

    Some film productions have been shot at Schlosshotel Kronberg, with the castle setting regularly serving as a historical backdrop for films and series. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is Schlosshotel Kronberg suitable for a family stay?

    Children are welcome and stay free up to 11 years old in the existing bedding of the parents' room, according to the conditions of major sites.

  • Can children stay for free in their parents' room?

    Children aged 11 and under can stay for free in their parents' or guardians' room, using the existing beds in the room.

  • Is a childcare or babysitting service available at the hotel?

    A babysitting service is mentioned among the amenities, generally provided upon request and at an additional cost, through the concierge.

  • What activities can be done with children at Schlosshotel Kronberg?

    Activities such as mini-golf, hiking, and walks in the park are suitable for families, and the hotel is often chosen for family stays.

Pets

  • Are pets allowed at Schlosshotel Kronberg?

    Pets are allowed, with an additional charge of approximately 30 € per pet per day, while assistance animals are admitted free of charge.

  • Are there any specific restrictions regarding the presence of animals in the hotel?

    Animals must generally be kept on a leash in common areas, with possible restrictions on access to certain spaces such as restaurants or the spa.

  • Does the hotel offer rooms more suitable for stays with dogs?

    Ground floor rooms or those closer to exits may be offered to pet owners, depending on availability at the time of booking.

  • Are assistance dogs accepted free of charge at Schlosshotel Kronberg?

    Assistance animals are accepted free of charge, in accordance with the practices indicated on international booking sites.

Accessibility

  • Is Schlosshotel Kronberg suitable for people with reduced mobility?

    The hotel offers free Wi-Fi, free parking, and accepts pets, but details about rooms adapted for people with reduced mobility are not well documented publicly.

  • Are the common areas of the castle easily accessible by wheelchair?

    The elevators and main common areas appear to be accessible, but it is recommended to check the specific wheelchair arrangements before booking.

  • Are there rooms with bathrooms suitable for disabled persons?

    The presence of accessible rooms or adapted bathrooms is not clearly detailed on major platforms. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Schlosshotel Kronberg have a sustainable or eco-friendly approach?

    The hotel does not highlight a detailed environmental policy on major platforms, but like most high-end establishments, it generally applies basic energy-saving and linen management measures.

  • Are measures in place to save water and energy at the hotel?

    The reuse of towels, reduction of linen changes, and raising guest awareness about water and energy savings can be proposed as basic measures.

  • Does the establishment have an environmental label or green certification?

    Public information does not detail a specific environmental labelling programme for the hotel. Please contact the concierge to confirm the arrangements for the day.

Included Services

  • Are transfers to the airport offered?

    An airport shuttle is available on reservation for approximately 140 € per vehicle and per one-way trip, with a maximum capacity of about four passengers.

  • What services are included in the room rate at Schlosshotel Kronberg?

    Wi-Fi access and parking are generally included at no extra charge, while breakfast, airport shuttle, extra beds, pets, and spa may incur additional fees.

  • What hotel services (reception, concierge, room service) are available on-site?

    A 24-hour reception, room service, concierge, and a lounge bar are part of the services available during the stay.

  • Does the hotel offer laundry or dry cleaning services for guests?

    A laundry or dry cleaning service is often offered by the hotel, usually charged extra depending on the type of garment.

The Concierge answers — Schlosshotel Kronberg

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Frankfurt airport and Schlosshotel Kronberg?

    The concierge can organise a private transfer by car or limousine to and from Frankfurt airport, with personalised welcome and waiting time adjusted to your flight.

  • How can I best organise my journeys between the hotel, Frankfurt and Kronberg without a car?

    The concierge can book taxis or ride-sharing services, and provide train and S-Bahn schedules between Frankfurt, Kronberg and the surrounding areas according to your needs.

  • Is it possible to book a large vehicle with a driver for a group and its luggage?

    The concierge can offer a private shuttle service or minivan suitable for the number of passengers and the volume of luggage, with billing to the hotel.

  • Can you arrange a daily transfer to Messe Frankfurt during a trade fair?

    The concierge can book a round-trip transfer to the Frankfurt exhibition centre, taking into account your trade fair or congress schedule.

  • Can the concierge arrange a transfer with a child car seat from the airport?

    It is recommended to request a car with an approved child seat from the concierge, suitable for the child's age and the type of journey planned.

Restaurant Reservations

  • Can you reserve a table at one of the restaurants at Schlosshotel Kronberg or in Frankfurt?

    Reservations are made through the concierge, who can secure a table at both hotel restaurants and recommend tables in Frankfurt or the Taunus.

  • Who can help me choose and book a gourmet restaurant in the area?

    The concierge can suggest gourmet, bistronomic or vegetarian restaurants in the region and handle reservations according to your preferences.

  • Is it possible to arrange a personalised menu with the chef for a special dinner?

    It is recommended to contact the concierge to organise a special menu, vegetarian options or gluten-free constraints with the chef in advance.

  • How can I book a brunch or afternoon tea at Schlosshotel Kronberg?

    The concierge can reserve a Sunday brunch or afternoon tea, confirming times, prices and availability for your stay period.

Spa Bookings

  • How can I book a massage or spa treatment during my stay at Schlosshotel Kronberg?

    Reservations are made with the concierge, who can block time slots for massages, facial or body treatments, and wellness packages according to your availability.

  • Can you organise a couples' spa ritual for a romantic weekend?

    The concierge can arrange couples' treatments and check the availability of rooms, durations, and prices suitable for couples.

  • Should the spa be booked in advance or can it be done last minute?

    It is recommended to ask the concierge about the spa's availability at the desired times and to pre-book before arrival, especially on weekends.

Excursions & Cultural Visits

  • Is it possible to book a private guided tour of the castle and its history?

    The concierge can organise a private guided tour of the castle and its historic rooms, subject to availability and potential fees.

  • Who can help me organise a cultural day trip from the hotel?

    The concierge can suggest excursions to Frankfurt, the Rheingau, and the Taunus, and book French or English-speaking guides.

  • Can you organise a tour of the films that were shot at Schlosshotel Kronberg?

    The concierge can provide information on the films shot at the castle, offer themed tours, and arrange a private screening if available.

  • Is it possible to book museum or opera tickets in Frankfurt from the hotel?

    The concierge can book museum, concert, or opera tickets in Frankfurt, as well as the necessary transfers.

Special Occasions

  • Can you assist me in organising a wedding reception at Schlosshotel Kronberg?

    The concierge can organise a customised wedding package including private rooms, catering, decoration, and coordination on the day with the hotel teams.

  • How can a romantic surprise be prepared in the room before our arrival?

    It is possible to request a romantic welcome from the concierge with flowers, champagne, petals, or a personalised message in the room.

  • Can the hotel organise a private birthday or family celebration in a castle room?

    The concierge can plan a birthday or celebration, reserve a room, order a cake, and coordinate technical or musical services.

Shopping & Luxury Services

  • Can you organise a luxury shopping session in Frankfurt with a chauffeur?

    The concierge can arrange a personalised shopping session in Frankfurt, with a chauffeur and, upon request, a personal shopper at certain stores.

  • Who can recommend the best luxury boutiques and jewellers accessible from the hotel?

    The concierge can recommend high-end boutiques, jewellers, and fashion houses, and then arrange private appointment bookings.

Family Activities

  • Can you suggest activities to do with children around the Schlosshotel Kronberg?

    The concierge can suggest child-friendly activities, such as walks in the park, mini-golf, or nearby outings, and arrange the necessary bookings.

  • Is it possible to have the children looked after by a babysitting service for an evening?

    The concierge can assist in arranging a babysitting service with an external provider, subject to availability and booking lead times.

Personalized Experiences

  • Can you prepare a personalised programme combining golf, spa, and exploration of the region?

    The concierge can create a tailored programme, such as golf, spa, wine tasting, or cultural visits, depending on the length of your stay.

  • Is it possible to organise a professional photo shoot in the castle and its gardens?

    The concierge can organise a professional photo shoot in the castle and the park, subject to filming rules and availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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