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5★ · Las Palmas de Gran Canaria

Santa Catalina, a Royal Hideway Hotel

Las Palmas de Gran Canaria

4.74.7/52,468 reviews · Google rating

Hotel 5-star in Las Palmas de Gran Canaria, in the heart of the city, featuring terrace breakfast, spa time and walks to the seafront.

Where is Santa Catalina, a Royal Hideaway Hotel in Las Palmas de Gran Canaria?

The hotel is in Las Palmas de Gran Canaria, close to the sea. It offers easy access to beaches and several local attractions.

The area suits exploring on foot, between gardens, broad avenues and the seafront. It works well as a base for discovering the city at an easy pace.

What are the prices at Santa Catalina, a Royal Hideaway Hotel?

Rates vary with the season, your dates and the room category. They may also change depending on the booking conditions.

For an accurate budget, it is best to check your exact dates or contact the Concierge. That also helps when comparing stay options.

Does Santa Catalina, a Royal Hideaway Hotel have a spa and on-site experiences?

Yes, the hotel has a spa, useful for unwinding after arrival or a day out. Booking treatments in advance is advisable.

You can also shape the stay around breakfast on the terrace, brunch or late afternoon on the terrace. These moments add structure without leaving the hotel.

A word from the Concierge

Santa Catalina, a Royal Hideway Hotel through the Concierge's eyes

Santa Catalina, a Royal Hideaway Hotel, is located in Las Palmas de Gran Canaria, Spain. This five-star hotel is near the sea, providing an idyllic setting for travelers. Its historic architecture and warm atmosphere create a favored spot for relaxation. Guests appreciate its proximity to beaches and local attractions, allowing them to explore Canarian culture. What sets this hotel apart is its elegant ambiance and refined service. Travelers enjoy a comfortable setting, perfect for rejuvenation. Santa Catalina is often selected by couples and families seeking a blend of luxury and tranquility. Common areas are designed to encourage relaxation, while modern facilities meet guest expectations. Before visiting, know that the hotel suits various types of stays. Whether you are a couple, on a business trip, or with family, this establishment adapts to your needs. The summer season attracts many visitors, but the mild climate allows enjoyment year-round. Check local events to enhance your experience. _My tip from the Concierge:_ book in advance to secure your stay, especially during peak periods.

Why choose Santa Catalina, a Royal Hideway Hotel?

Santa Catalina, a Royal Hideway Hotel is an exceptional address in Las Palmas de Gran Canaria, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace in Atlantic light

    Beginning the day at Santa Catalina often sets the tone for the entire stay. Breakfast on the terrace, in the mild air of Las Palmas, brings together greenery, morning light and the quiet of the early hours. It is simple in form, yet central to the experience of a grand hotel where time matters as much as comfort.

    IncontournableIncluded in your stay
  • A walk through gardens, façades and the seafront

    The hotel’s location lends itself to discovering Las Palmas on foot, beginning with the gardens and avenues of the neighbourhood before reaching the sea. It is especially rewarding for travellers who like to understand a destination through its transitions: shade, façades and then the openness of the waterfront.

    Included in your stay
  • A restorative spa interlude

    After arrival, sightseeing or simply as a way to slow down, the spa provides a pause fully in keeping with the spirit of the hotel. The value lies not only in the treatment itself, but in the way it rebalances the stay, moving from urban energy to retreat without leaving the property.

    Bien-êtreReservation required
  • Brunch at Santa Catalina

    Brunch captures the social dimension of a lively grand hotel. It often draws both residents and local visitors, offering a more relaxed way to experience the property between late morning and early afternoon. For a weekend stay or an unstructured day, it turns the hotel into a destination in its own right.

    Reservation required
  • Late afternoon on the terrace

    As the light softens and the temperature eases, the hotel terraces take on a distinctive mood. It is the ideal moment to linger over a conversation, read, have a drink or simply observe the shift in pace before dinner. A discreet experience, yet one that reveals the hotel’s greatest strength: atmosphere.

    Included in your stay
  • A stay that is both urban and seaside

    Santa Catalina makes it easy to shape a day that moves between several moods: waking in a historic grand hotel, heading to the sea, returning for calm, then ending with a more elegant evening at the hotel. That ability to combine city life, climate and Canarian ease is one of the property’s most persuasive signatures.

    SignatureIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 2,468 reviews

4/5guy domett

The breakfast at this hotel is amazing with a fantastic variety of quality foods. We also enjoyed the outdoor pool, and the service at the pool was very good. There were plenty of seats and cabanas. We found that the…

5/5Sebastian St

We felt very comfortable in the hotel. The rooms were very clean, styles and modern. The beds were extremely good to sleep in. We especially liked the spacious bathroom and the great shower with different options. The…

4/5Scott Stephens

A grand historic hotel. Rooms are nice and we were there on two occasions. We had a rooms with a balcony and that gets you exclusive access to the roof top bar and pool until 5 PM. One room had a coffee maker and the…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Santa Catalina, a Royal Hideway Hotel?

    Check-in is generally possible from 14:00-15:00 and check-out until 12:00, depending on the booking channel used.

  • Can I check in early?

    Early check-in may be offered depending on occupancy and your arrival time, often with an additional charge or after confirmation on the same day at reception.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out is subject to availability on the same day and may incur additional fees, to be confirmed directly with reception.

  • What documents are required at check-in at the hotel?

    Identity documents and a credit card for guarantee are generally requested upon arrival, in accordance with the practices of 5-star hotels in Spain.

  • Are airport transfers offered?

    Airport transfers can be arranged via private services or taxis, to be booked in advance with the hotel or concierge. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • What is the distance between the hotel and the airport?

    The hotel is located in Las Palmas de Gran Canaria, in Doramas Park, approximately 20 to 25 km from Gran Canaria Airport, which is about 20 to 30 minutes by car depending on traffic.

  • Where exactly is Santa Catalina, a Royal Hideway Hotel located in Las Palmas?

    The establishment is located at Calle León y Castillo 227, in Doramas Park, about 50 meters from the centre of Las Palmas de Gran Canaria.

  • Is the hotel close to the main beaches of Las Palmas de Gran Canaria?

    The hotel is within walking distance of Las Alcaravaneras beach and a few minutes by car from Las Canteras beach and the port of Las Palmas.

  • In which area of Las Palmas de Gran Canaria is the hotel located and is it a good area to stay?

    The hotel is situated in a central and elegant area of Las Palmas, near Doramas Park, appreciated for its residential environment and views of the city.

  • What are the most convenient ways to reach the hotel from Gran Canaria Airport?

    A taxi is the most direct means from the airport, complemented by public buses and private transfers that the concierge can help arrange.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has private parking for its guests, with a limited number of spaces and fees depending on the season and type of booking.

  • What amenities are found in the rooms of Santa Catalina, a Royal Hideaway Hotel?

    The rooms generally include a flat-screen TV, air conditioning, minibar, safe, private bathroom, and free Wi-Fi access, in accordance with the establishment's 5-star category.

  • What types of rooms and suites are available in this hotel?

    The hotel offers several categories of rooms and suites, from superior rooms to luxury suites, some with views of the park or the city.

  • How many rooms does Santa Catalina, a Royal Hideaway Hotel have?

    The establishment has approximately 204 rooms, including different categories and suites.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms, common areas, and often near the pool.

Billing & Policies

  • What are the average prices of rooms at Santa Catalina, a Royal Hideaway Hotel?

    Bookings are often offered from around €170 to €180 per night for a standard room, with a common price range between €174 and €345 depending on the period and type of room.

  • Who is the owner or operator of Santa Catalina, a Royal Hideaway Hotel?

    The hotel is owned by the Barceló Hotel Group, under the Royal Hideaway brand, which operates this iconic five-star hotel in Las Palmas.

  • Are there any tourist taxes to pay?

    Rates include VAT but may not include any additional local taxes or fees depending on the booking channel.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen (flexible or non-refundable) and the booking site, with specific deadlines before arrival.

  • What payment methods are accepted to settle the stay?

    Payments are generally accepted by major credit cards, and some offers may require prepayment or a guarantee card.

Included Services

  • Is the Santa Catalina, a Royal Hideway Hotel considered a luxury hotel?

    The Santa Catalina, a Royal Hideway Hotel is rated 5 stars Grand Luxe and is considered an iconic luxury hotel in Las Palmas.

  • What basic services are included in the stay (cleaning, pool, fitness, Wi-Fi)?

    Services generally include daily cleaning, 24-hour reception, access to pools, fitness room, and Wi-Fi, with some services potentially being chargeable.

  • What are the main services offered on-site by the establishment?

    The hotel offers room service, restaurants, bars, a spa, a gym, and event spaces, some of which may incur additional charges.

  • Does the hotel offer packages with breakfast included or half-board?

    Packages with breakfast included are frequently available, while half-board or dinner packages may be offered depending on the deals.

Dining

  • What type of breakfast is offered?

    The establishment serves a buffet breakfast, highly rated by guests, with a wide selection of hot and cold products.

  • What restaurants and bars are available within the hotel?

    Several restaurants are available on-site, including Doramas, 1890 La Bodeguita, the rooftop Alis, and gourmet tables like Poemas or Muxgo, some of which are distinguished in the Michelin guide.

  • Can one enjoy gourmet or Michelin-starred cuisine at Santa Catalina, a Royal Hideway Hotel?

    Gourmet dining options, tapas, and local cuisine are offered, with tasting menus available in Michelin-starred restaurants.

  • Does the hotel have a rooftop bar or a space with a view for drinks?

    A rooftop bar, Alis, serves cocktails and snacks, with daytime access reserved for certain guests staying in suites and then open to the public in the evening.

  • Is a brunch offered on weekends at the hotel and how can it be booked?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa and wellness facilities are available at Santa Catalina, a Royal Hideway Hotel?

    The spa and wellness centre offers sauna, jacuzzi, massages, beauty treatments, and solarium, with spa access being chargeable for hotel guests.

  • Is access to the spa allowed for minors or reserved for adults?

    The minimum age for accessing the Spa & Wellness area is 18 years, which limits access to adults.

  • Does the hotel have a gym and fitness services?

    A fitness centre and changing rooms are available, along with a range of fitness classes or sessions according to the schedule.

  • Is access to the spa paid or included in the room price?

    Access to the spa is charged for hotel guests, with specific rates for water circuits and individual treatments.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The hotel has several pools, including a main outdoor pool and other basins, accessible to guests according to the spaces and hours.

  • What leisure activities are offered on-site or in the immediate vicinity?

    Activities include pools, fitness centre, spa, and a pleasant environment for walking in Doramas Park; occasional events or entertainment may be organised.

  • Is the hotel's location suitable for discovering Las Palmas and its main attractions?

    The hotel is located in a pleasant urban park, within a short distance of beaches, the port, museums, and the main shopping areas of Las Palmas.

  • Does the hotel offer rooms for events, weddings or seminars?

    The establishment has meeting rooms and spaces for organising events, conferences, weddings, and private receptions.

Family & Kids

  • Is the establishment suitable for a family stay with children?

    The hotel accepts children and offers family-friendly rooms, without being a dedicated club, with a pool and urban environment conducive to family stays.

  • Does the hotel offer baby cots or family rooms?

    Baby cots may be available upon request and certain categories of rooms or suites are better suited for families, depending on the bedding configuration.

  • Is there a babysitting service or activities dedicated to younger children?

    Services such as babysitting or specific activities for children are not clearly mentioned and should be verified directly with the hotel. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Santa Catalina, a Royal Hideway Hotel?

    Pets are generally not accepted in this 5-star establishment, except for special arrangements to be confirmed before booking.

  • Does the hotel offer special rooms for guests travelling with a pet?

    Rooms are not described as pet-friendly and no standard pet-friendly policy is mentioned on the main booking channels.

  • Are assistance dogs or guide dogs accepted in the establishment?

    No standardized information regarding the acceptance of guide dogs is clearly published, so it is advisable to contact the hotel before your stay for these situations. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel suitable for people with reduced mobility, particularly in the common areas?

    The hotel, a recently renovated 5-star establishment, generally has elevators and accessible common areas, as is typical in most large urban hotels.

  • Are wheelchair-accessible rooms available?

    Some rooms may be equipped for disabled guests, but their number and configuration should be confirmed directly with the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is access to the hotel from the street feasible for a person in a wheelchair?

    The immediate surroundings of the hotel are located in an urban park, with sidewalks and access that can generally be navigable, subject to occasional gradients.

Sustainability

  • What is the age of the Santa Catalina hotel and how has it been modernised?

    The establishment is historic, having opened over a century ago and then fully renovated, combining classical architecture with modern amenities to extend its operation.

  • Does the hotel implement actions regarding the environment or sustainable development?

    Management by Barceló Hotel Group generally involves initiatives in energy efficiency, waste reduction, and sustainable maintenance, although the details of the programmes are not published in detail. Contact the concierge to confirm the arrangements for the day.

  • Have the latest renovations of the hotel included energy or environmental improvements?

    Recent renovations have allowed for the preservation of the historical character while improving insulation, technical installations, and the overall energy performance of the building.

  • Does the hotel have a recognised environmental label or certification?

    There is no widely promoted ecological certification in the hotel's public presentations, and any information on this point should be verified directly with the establishment. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Santa Catalina, a Royal Hideway Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Gran Canaria airport and Santa Catalina, a Royal Hideway Hotel?

    The concierge can organise a private or luxury vehicle transfer between Gran Canaria airport and the hotel, depending on your flight schedule and the number of people. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private chauffeur at your disposal for several hours from the hotel?

    The concierge can book a private chauffeur at your disposal for a few hours or for the day to explore the island or attend multiple appointments. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a trip to another Canary Island from the hotel?

    The concierge can advise and book ferry or boat tickets to other Canary Islands, with round-trip transfers between the hotel and the port of Las Palmas. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a car rental delivered to Santa Catalina, a Royal Hideway Hotel?

    The concierge can book a car rental delivered directly to the hotel, with GPS options and insurance tailored to your needs. Contact the concierge to confirm the arrangements for the day.

  • Can you advise me on the best way to get from the hotel to Las Canteras beach?

    The concierge can indicate the best options for taxi, bus, or private transfer to quickly reach the main areas of Las Palmas and the beaches. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table in one of the fine dining restaurants at Santa Catalina, a Royal Hideway Hotel?

    Reservations are made through the concierge, who can secure tables in the hotel's fine dining restaurants, including Michelin-starred establishments, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend a good fish restaurant near the hotel and handle the reservation?

    The concierge can recommend and book fish, tapas, or local cuisine restaurants in the popular areas of Las Palmas, taking into account your budget and preferences. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a special romantic dinner for a marriage proposal?

    The concierge can organise a romantic dinner with special decorations, a personalised menu, and a selection of wines in one of the hotel's spaces or in a partner restaurant. Contact the concierge to confirm the arrangements for the day.

  • Can you book a restaurant for a group during a seminar hosted at the hotel?

    The concierge can manage group reservations for the hotel's restaurants or external venues, adapting menus and timings to the needs of a seminar or private event. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you book a massage at the spa of Santa Catalina, a Royal Hideway Hotel?

    Reservations are made through the concierge or the spa, which can offer slots for massages, facials, and access to the thermal circuit. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a couple's treatment with private access to certain spa facilities?

    The concierge can suggest and book couple's wellness rituals at the hotel's spa, with options for partial privatisation depending on availability. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan a wellness programme over several days at the hotel?

    The concierge can organise a multi-day wellness programme including various treatments, fitness sessions, and light dining recommendations. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can the concierge organise a guided tour of the old town of Las Palmas de Gran Canaria?

    The concierge can arrange private guided tours of the old town of Las Palmas and the main museums, with a French or English-speaking guide depending on availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a day trip to the interior of the island from the hotel?

    The concierge can book day trips to the mountainous centre of the island or the dunes of Maspalomas, either in a group or privately with a driver. Contact the concierge to confirm the arrangements for the day.

  • Can you obtain tickets for a show or concert in the city during my stay?

    The concierge can take care of booking tickets for shows, concerts, or events taking place in Las Palmas during your stay. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you prepare a surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and personalised details for an anniversary or honeymoon. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise a unique marriage proposal at the hotel?

    The concierge can coordinate arrangements for a marriage proposal, including a photographer, music, and staging in an iconic space of the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a small wedding ceremony or a vow renewal at Santa Catalina, a Royal Hideaway Hotel?

    The concierge can assist in planning a small wedding or private event in the hotel's lounges and gardens, in coordination with the dedicated events team. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend the best areas for luxury shopping and arrange a personal shopper?

    The concierge can recommend high-end shopping areas in Las Palmas and, depending on availability, arrange a personal shopper service or dedicated transfers. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have flowers or a gift delivered to the room before our arrival?

    The concierge can handle requests for the delivery of flowers, premium pastries, or gifts to the room for special occasions. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge guide me in purchasing quality local products to take home?

    The concierge can assist in finding specialised shops for high-end local products, Canarian wines, or quality crafts, and arrange for the transport of purchases to the hotel. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you recommend child-friendly activities near the hotel?

    The concierge can suggest family-friendly activities, such as calm beaches, parks, and fun city or island tours, and help organise transport and reservations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a babysitting service through the hotel?

    The concierge can assist in booking an accredited external babysitting service, subject to availability and sufficient notice. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you organise a private boat trip departing from Las Palmas?

    The concierge can organise a private boat or sailing trip with a skipper departing from Las Palmas, potentially including drinks and snacks. Contact the concierge to confirm the arrangements for the day.

  • Can you help me create a customised itinerary to visit Gran Canaria from the hotel?

    The concierge can design a customised itinerary to explore the best viewpoints, villages, and beaches of Gran Canaria, with or without a driver. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits