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5★ · Gramado

Castelo Saint Andrews - Gramado

Condomínio Residencial Vale do Bosque - R. das Flôres, 171 - Bairro Belverede, Gramado - RS, 95670-242, Brésil, Gramado

4.84.8/5954 reviews · Google rating
  • Member of Relais & Châteaux
  • Architecture inspired by European castles
  • Peaceful natural setting in Gramado
  • Gardens surrounding the property

Hotel 5-star in Gramado, Brazil, in the heart of Gramado, featuring Relais & Châteaux affiliation, castle-style architecture and gardens.

Where is Castelo Saint Andrews located in Gramado?

Castelo Saint Andrews is in Gramado, in a peaceful natural setting. Its gardens reinforce the calm, residential feel of the stay.

Several Gramado sights are within walking distance. Belvedere Quilombo Valley, Casa do Colono and Aldeia do Papai Noel are about eight minutes away on foot.

What budget should you expect for a stay at Castelo Saint Andrews?

Rates vary with the season, your travel dates and the room category. It is best to check your exact dates for the most accurate price.

For a well-planned stay, the concierge can also guide you according to your preferred pace and the services you want included.

How is breakfast served at Castelo Saint Andrews?

Breakfast is part of the house experience, with a calm and carefully paced approach. It can be enjoyed overlooking the gardens, with attentive service and no rush.

It suits couples especially well, as well as travellers looking for a slower rhythm while staying in Gramado.

A word from the Concierge

Castelo Saint Andrews - Gramado through the Concierge's eyes

Castelo Saint Andrews is located in Gramado, Brazil. This 5★ hotel is part of the prestigious Relais & Châteaux property. It is set in a natural environment, offering a peaceful and welcoming atmosphere. Visitors appreciate its architecture inspired by European castles, creating a unique and refined ambiance. The surrounding gardens enhance the beauty of the establishment, perfect for a relaxing stay. What distinguishes this hotel is its commitment to hospitality and personalized service. Guests receive special attention, enhancing the overall experience. The enchanting setting and elegant architecture contribute to the warm atmosphere. Common areas are designed to promote relaxation and well-being. Before you go, know that the hotel is suitable for couples seeking romance, as well as travelers looking to recharge. The Gramado region is known for its pleasant climate, making it a popular destination year-round. Be sure to check local events that may enrich your stay. _My tip from the Concierge: consider booking in advance to enjoy the best offers and secure your stay in this enchanting setting._

Why choose Castelo Saint Andrews - Gramado?

Castelo Saint Andrews - Gramado is an exceptional address in Gramado, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Member of Relais & Châteaux
  • Architecture inspired by European castles
  • Peaceful natural setting in Gramado
  • Gardens surrounding the property
  • Personalised service with attentive care

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the gardens

    Beginning the day in the calm of Castelo Saint Andrews, with the gardens as your first view, captures the spirit of the house. This experience is about unhurried mornings, attentive service and the pleasure of enjoying the natural setting before heading out to discover Gramado. It is especially suited to couples and to travellers seeking a slower, more serene rhythm.

    RomantiqueReservation required
  • Private walk through the gardens

    The gardens surrounding the property are more than a backdrop; they are part of its identity. A private walk, arranged for the most pleasant time of day, allows guests to appreciate the relationship between architecture, nature and silence. It is a simple yet very fitting way to settle into the rhythm of the hotel and experience its residential atmosphere.

    SignatureReservation required
  • Tailor-made romantic escape

    Castelo Saint Andrews naturally lends itself to stays for two. With the help of the concierge, a romantic interlude can be arranged around a special occasion: a carefully prepared arrival, thoughtful in-room touches, a tailored pace and suggestions for enjoying Gramado without hurry. The appeal lies not in display, but in the quiet precision of a personalised experience.

    À deuxReservation required
  • Evening ritual with turndown service

    In great houses, luxury is often felt in the way the day comes to a close. At Castelo Saint Andrews, turndown service can become a true evening ritual: returning to a room prepared with care, softened light and an atmosphere designed for rest. It is a discreet yet essential experience for travellers who value the residential quality of a high-end stay.

    Included in your stay
  • Tailored Gramado with the concierge

    To discover Gramado with ease, few things compare to the support of an attentive concierge. This experience is about shaping a programme around your preferences: walks, dining moments, time to rest at the hotel and suggestions according to the season or local events. The aim is to preserve the elegance of the stay while avoiding unnecessary haste or improvised decisions.

    Sur mesureReservation required
  • Reading and tea in the lounges

    Some memorable experiences depend on very little: a quiet lounge, a warm drink, a book and the feeling of being exactly where you ought to be. In a house inspired by European castles, such a pause takes on a particular tone. It suits travellers looking less for activity than for the quality of an inward, elegant and perfectly calm moment.

    Included in your stay

Restaurants & bars

1 on-site dining venue.

  • Restaurant

    Restaurant

    Chef: Andre Soares
    Chef: Andre Soares

    Highlights

    • sophisticated international cuisine
    • the very best cuts of Argentinian, Brazilian, and Uruguayan meat
    Practical information

    The concierge’s wordFor a refined dinner, book Restaurant by Andre Soares and go for his sophisticated international cuisine and superb Argentinian, Brazilian, and Uruguayan meats.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 12:00
Check-out
Until 14:00

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Condomínio Residencial Vale do Bosque - R. das Flôres, 171 - Bairro Belverede, Gramado - RS, 95670-242, Brésil

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 954 reviews

5/5javo2911

It will be hard to describe the experience we had this 2 nights at St. Andrew’s. It was beautiful in every way, and the service is like being in your own Chateu in the mountains. The view from our Room (Pine Suite ) is…

2/5Paola Neira

The hotel has potential but it has not been taking care of. The service is so bad it just not worth it. 1. A/C in my room did not work. 2. Wi-fi in my room did not work for the entire 4 days after I reported several…

5/5Oséias Garcia

Wonderful hotel, super recommended.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Casa do Colono | Produtos Regionais de GramadoTourist attraction

    687 m · 8 min walk

    Store an eight-minute walk away, offering regional products from Gramado.

    Practical information

    The concierge’s wordAn 8-minute walk away, Casa do Colono is an easy stop to bring a little of Gramado home through its regional products.

  • Belvedere Quilombo ValleyTourist attraction

    696 m · 8 min walk

    Tourist attraction an eight-minute walk away, providing a panoramic view of the Quilombo Valley.

    Practical information

    The concierge’s wordFor a peaceful break 8 minutes on foot away, head to Belvedere Quilombo Valley for panoramic views over the valley.

  • Aldeia do Papai NoelTourist attraction

    698 m · 8 min walk

    Tourist attraction an eight-minute walk away, providing an immersive experience in the Christmas universe.

    Practical information

    The concierge’s wordAn 8-minute walk away, Aldeia do Papai Noel makes a playful stop if you feel like extending Gramado’s Christmas atmosphere.

  • Rua TortaTourist attraction

    737 m · 9 min walk

    Tourist attraction a nine-minute walk away, known for its unusual architecture and surprising perspectives.

    Practical information

    The concierge’s wordA 9-minute walk away, Rua Torta makes a playful stop if you enjoy surprising perspectives and photo strolls through unusual architecture.

  • Hard Rock CafeMuseum

    737 m · 9 min walk

    American restaurant a nine-minute walk away, featuring a musical atmosphere and a diverse menu.

    Practical information

    The concierge’s wordFor a relaxed evening 9 minutes away on foot, Hard Rock Cafe pairs a music-filled atmosphere with a varied menu, handy between outings.

  • Mini MundoTourist attraction

    1.0 km · 12 min walk

    Mini Mundo, a miniature amusement park one kilometer away, featuring replicas of famous world monuments.

    Practical information

    The concierge’s wordFor a light break in Gramado, Mini Mundo immerses you in a miniature world of famous landmarks, ideal if you’re in the mood for a playful visit.

  • Rua Coberta GramadoTourist attraction

    1.1 km · 13 min walk

    Rua Coberta, a tourist attraction 1.1 km away, is a lively covered street featuring shops and restaurants.

    Practical information

    The concierge’s wordFor a lively break in Gramado, head to Rua Coberta: a covered street ideal for wandering between shops and restaurants, especially when the weather is uncertain.

  • Eternal Love FountainTourist attraction

    1.1 km · 13 min walk

    Eternal Love Fountain, a tourist attraction 1.1 km away, providing a romantic and picturesque setting.

    Practical information

    The concierge’s wordFor a romantic break in Gramado, Eternal Love Fountain offers a picturesque setting, ideal for a stroll as a couple.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Square of Ethnic GroupsPark

    687 m · 8 min walk

    Park an eight-minute walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordAn 8-minute walk away, Square of Ethnic Groups offers a green pause, ideal for catching your breath between outings and enjoying a quiet moment.

  • Lago NegroPark

    1.6 km · 19 min walk

    Lago Negro, a park providing a natural setting ideal for walking and relaxation.

    Practical information

    The concierge’s wordFor a quiet break, head to Lago Negro: a park that’s perfect for a gentle walk and slowing the pace.

  • Le Jardin Lavanda ParkGarden

    3.4 km · 6 min by car

    Lavanda Park is a garden to explore, featuring a variety of plants and flowers.

    Practical information

    The concierge’s wordFor a peaceful break in Gramado, head to Le Jardin Lavanda Park when you feel like strolling among plants and flowers.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Castelo Saint Andrews - Gramado?

    Check-in is generally possible from 12:00 and check-out is requested before 14:00, according to the establishment's information and Relais & Châteaux.

  • Can I check in early?

    It is generally possible to arrive before the official time, subject to room availability; the request must be confirmed with the reception or concierge.

  • Is the reception at Castelo Saint Andrews - Gramado open 24 hours a day?

    A reception service is provided 24 hours a day, with concierge available for late arrivals and requests during the night.

  • What documents are required for check-in at Castelo Saint Andrews - Gramado?

    Check-in formalities require a valid ID and a credit card; specific conditions may apply for prepaid stays or bookings through agencies.

  • Are airport transfers offered?

    Private transfer services to the airports can be arranged upon request for an additional fee; booking must be made in advance with the concierge.

  • Does the hotel have parking?

    Free private parking is offered on-site for staying guests, according to major booking platforms.

Location & Access

  • Where is Castelo Saint Andrews - Gramado located?

    The hotel is located at Rua das Flores 171, Vale do Bosque neighbourhood in Gramado, in the state of Rio Grande do Sul, Brazil.

  • What is the distance between the hotel and the centre of Gramado?

    The establishment is approximately 1 km from the centre of Gramado and close to the Mini Mundo attraction, accessible within a few minutes' drive.

  • What is the distance between the hotel and the airport?

    Contact the concierge to confirm the arrangements for the day.

  • How to reach Castelo Saint Andrews - Gramado from Porto Alegre or Caxias do Sul?

    Access is mainly by road from Porto Alegre or Caxias do Sul; transfer services or private cars can be booked through the concierge.

Rooms & Amenities

  • What amenities are available in the rooms at Castelo Saint Andrews - Gramado?

    The rooms are equipped with air conditioning, minibar, television, safe and high-quality bedding, with luxurious classic decor.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel, according to information from major booking sites.

  • Do the rooms have a view of the valley or the garden?

    Some rooms offer views of the valley or the garden and feature luxurious bathrooms with shower and bathtub, depending on the reserved category.

  • Is room service available at Castelo Saint Andrews - Gramado?

    Room service is offered, allowing meals or snacks to be taken in the room, at times set by the hotel.

  • Is Castelo Saint Andrews - Gramado considered one of the most luxurious hotels in Gramado?

    The hotel is described as a luxury establishment with an Exclusive House concept, featuring a limited number of rooms and very personalised service.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as a full breakfast, with à la carte service and fresh products, in the restaurant or in the room.

  • How is breakfast served at Castelo Saint Andrews - Gramado?

    Breakfast is served in a personalised manner, with a full menu and preparations on demand in a gastronomic setting.

  • Does the hotel have a restaurant and bar on site?

    The hotel has a gourmet restaurant and a bar, as well as a wine cellar offering a selection of fine wines.

  • Are vegetarian or gluten-free menus available at the restaurant of Castelo Saint Andrews - Gramado?

    Adapted menu options can be offered upon prior request, subject to confirmation by the hotel kitchen.

Spa & Wellness

  • Does the hotel have a swimming pool?

    An indoor heated pool is available for guests, according to major booking sites.

  • Is there a spa or wellness centre at Castelo Saint Andrews - Gramado?

    The establishment offers a spa with full treatments, including massages and therapies, according to information from Booking and Kayak.

  • Is a fitness area available in the hotel?

    A fitness centre is accessible to guests, with fitness equipment according to Hotels.com.

  • How to book treatments at the spa of Castelo Saint Andrews - Gramado?

    Spa treatments must be booked in advance, with times set by the establishment; the concierge assists in organising the slots.

Activities & Leisure

  • What relaxation activities are available on-site at Castelo Saint Andrews - Gramado?

    The hotel offers an indoor pool and relaxation areas providing a peaceful setting to unwind after visiting Gramado.

  • What tourist attractions are located near the hotel?

    The location allows easy access to attractions in Gramado, such as Mini Mundo or Aldeia do Papai Noel, by car or short transfer.

  • Does the hotel offer excursions or guided tours from Castelo Saint Andrews - Gramado?

    Activities can be organised through the concierge, including excursions in Gramado, Canela, and the wine region of Serra Gaúcha.

Family & Kids

  • Are children accepted at Castelo Saint Andrews - Gramado?

    The hotel accepts children from 8 years old, according to Relais & Châteaux information.

  • Are there specific services for families with children at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Can the hotel help organise family outings in Gramado?

    Family activities, such as visits to theme parks and attractions, can be organised through the concierge in partnership with local providers.

  • Are connecting rooms available for families?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets accepted at Castelo Saint Andrews - Gramado?

    The establishment is pet friendly according to Relais & Châteaux, but the conditions and sizes accepted must be confirmed before arrival.

  • Are there specific services or facilities for pets?

    Contact the concierge to confirm the arrangements for the day.

  • Is there a specific policy for dogs or cats at Castelo Saint Andrews - Gramado?

    Size or number restrictions may apply, as well as additional fees; these details should be confirmed directly with the hotel.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Some common areas may have stairs and uneven surfaces; it is recommended to inform of any specific accessibility needs before arrival.

  • Are wheelchair-accessible rooms available at Castelo Saint Andrews - Gramado?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide assistance for the internal mobility of elderly or disabled guests?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are included in the room rate at Castelo Saint Andrews - Gramado?

    Free Wi-Fi, a full breakfast, and access to the indoor pool are generally included in the room rate, according to major booking platforms.

  • Does the hotel have concierge and room service?

    A concierge service, 24-hour reception, and room service are offered to guests during their stay.

  • Is parking included in the room rate at Castelo Saint Andrews - Gramado?

    On-site parking is provided for guests, according to information from several booking sites.

Billing & Policies

  • What is the average price per night at Castelo Saint Andrews - Gramado?

    Rates are dynamic and vary according to the period, room category, and offers; platforms like Booking, Trivago, or Hotels.com display updated daily rates.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate chosen, often with refundable or non-refundable options; the exact conditions are indicated at the time of booking.

  • Are there any local taxes to pay?

    Local stay taxes may be added to the room amount, according to municipal regulations; the details are specified on the booking confirmation.

  • What payment methods are accepted at Castelo Saint Andrews - Gramado?

    Major international credit cards are accepted for the payment of stays and extras, according to Relais & Châteaux and booking sites.

  • Is breakfast included in the room price?

    A full breakfast is generally included in the rate, but some promotional offers may have different conditions; it is advisable to check at the time of booking.

Sustainability

  • Does the hotel implement specific environmental or sustainability practices?

    Contact the concierge to confirm the arrangements for the day.

  • Are there energy or water consumption reduction programmes at Castelo Saint Andrews - Gramado?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer waste reduction options, such as limiting plastics or selective sorting?

    Contact the concierge to confirm the arrangements for the day.

  • Are local or organic products prioritised for breakfast and dining at Castelo Saint Andrews - Gramado?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Castelo Saint Andrews - Gramado

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Porto Alegre airport and Castelo Saint Andrews - Gramado?

    The concierge can organise a private transfer to or from Porto Alegre or Caxias do Sul airports, by car with driver or luxury vehicle, according to your schedule preferences.

  • Is it possible to have a car with a driver to visit Gramado and Canela for a day?

    The concierge can book a car with a driver for the day, with a customised itinerary around Gramado, Canela, and the Serra Gaúcha.

  • Can the concierge arrange a helicopter transfer to the hotel from Porto Alegre?

    The concierge can plan a helicopter trip subject to availability, taking off from a nearby heliport and transferring to the hotel.

  • Can you book taxis or ride-hailing services for my evening outings in Gramado?

    The concierge can book reliable taxis or ride-hailing services, tailored to the timing of your restaurant outings or city excursions.

  • Can you arrange a transfer with a child car seat between the airport and the hotel?

    Reservations are made through the concierge, who can organise suitable transport with a car seat for young children, for airport-hotel trips or excursions.

Restaurant Reservations

  • Can you reserve a table at one of the best gourmet restaurants in Gramado?

    The concierge can recommend and reserve tables at gourmet restaurants in Gramado, including the top-rated establishments and tasting experiences.

  • Is it possible to organise a personalised romantic dinner at the restaurant of Castelo Saint Andrews - Gramado?

    Reservations are made through the concierge, who can organise a romantic dinner with a special menu and personalised decoration at the hotel restaurant.

  • Can you arrange gluten-free and lactose-free menus for my meals at the hotel?

    The concierge can manage requests for adapted menus, informing the kitchen of your vegetarian, vegan, or allergen constraints before your arrival.

  • Can the concierge organise a private wine tasting in the hotel’s cellar?

    It is recommended to go through the concierge to book wine tasting experiences in the hotel cellar or at local wineries.

Spa Bookings

  • Can you book a massage session at the spa of Castelo Saint Andrews - Gramado?

    Reservations are made through the concierge, who can schedule massages and treatments at the hotel spa according to your preferred times and duration.

  • Can I request a customised spa programme for a half-day of relaxation?

    The concierge can organise a complete wellness ritual, combining facial and body treatments with access to the spa during a dedicated time slot.

  • Is it possible to book couple's spa treatments?

    Reservations are made through the concierge, who can coordinate a couple's spa session with simultaneous treatments for two people.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of Gramado with a French-speaking guide?

    The concierge can organise a private guided tour of the main sites in Gramado, with a French or English-speaking guide depending on availability.

  • Can you take care of purchasing tickets and transport for Aldeia do Papai Noel in Gramado?

    The concierge can reserve tickets and transfers to visit Aldeia do Papai Noel and other family attractions in Gramado.

  • Can the concierge plan a day trip to Serra Gaúcha from the hotel?

    It is recommended to request the concierge to organise a tour in Serra Gaúcha, including visits to wineries and mountain scenery.

  • Can you suggest and organise a tour of the best hotels and restaurants in Gramado for a luxury getaway?

    The concierge can propose a customised itinerary including the five most renowned hotels and restaurants in Gramado, with recommendations for nearby experiences.

Special Occasions

  • Is it possible to organise a personalised marriage proposal at Castelo Saint Andrews - Gramado?

    The concierge can organise a marriage proposal with a romantic setup, floral decoration, music, and on-site photography service.

  • Can you prepare a birthday surprise in the room with decoration and cake?

    The concierge can coordinate a birthday celebration, including a personalised cake, room decoration, and possibly musical entertainment.

  • Does the concierge offer a special programme for a honeymoon at Castelo Saint Andrews - Gramado?

    It is recommended to request the concierge to organise a honeymoon stay with special attentions, romantic welcome, and suitable activities.

Shopping & Luxury Services

  • Can you organise a luxury shopping outing in Gramado with suggestions for high-end boutiques?

    The concierge can arrange a personalised shopping session in the high-end boutiques of Gramado, with a chauffeur and store recommendations.

  • Is it possible to have a makeup artist or stylist come to the room before an event at the hotel?

    The concierge can coordinate in-room stylist or makeup services provided by local professionals, subject to availability.

Family Activities

  • Can you prepare an activity programme for a family with children in Gramado?

    The concierge can suggest a family activity programme tailored to the children's ages, including theme parks, museums, and attractions in Gramado.

  • Can the concierge organise a visit to Mini Mundo with transport from Castelo Saint Andrews - Gramado?

    Reservations are made through the concierge, who can arrange a trip to Mini Mundo with round-trip transport from the hotel.

Personalized Experiences

  • Can you create a complete customised itinerary for a romantic weekend at Castelo Saint Andrews - Gramado?

    The concierge can design a tailored stay including spa, gastronomy, visits, and relaxation moments, based on your detailed preferences.

  • Can the concierge organise a professional photo shoot in the castle and its gardens?

    It is recommended to go through the concierge to arrange professional photo shoots in the most iconic spaces of the hotel.

  • Is it possible to book a private gourmet dinner in an exclusive lounge of the hotel?

    The concierge can organise a private gourmet experience, such as a dinner in an exclusive lounge with a personalised tasting menu.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits