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5★ · Berlin

Patrick Hellmann Schlosshotel

Brahmsstraße 10, 14193 Berlin, Allemagne, Berlin

4.44.4/51,091 reviews · Google rating
  • Set in a peaceful area of Berlin
  • Elegant architecture and refined interiors
  • Atmosphere designed for relaxation
  • Modern design with classic charm

Hotel 5-star in Berlin, Germany, in the heart of Berlin, featuring elegant architecture, refined interiors and personalised service.

What dining options are available at Patrick Hellmann Schlosshotel in Berlin?

The hotel has a restaurant, a bar, a lounge and a breakfast service.

Breakfast can be taken in a refined indoor setting or served in-room on request.

What should you expect from pricing at Patrick Hellmann Schlosshotel in Berlin?

Rates vary depending on your stay dates and the room category selected.

For an exact budget, it is best to check your dates or contact the Concierge.

What is there to do near Patrick Hellmann Schlosshotel in Berlin?

The Brücke Museum is a good nearby option for a cultural outing.

You could also consider ICC Berlin, Schaubühne am Lehniner Platz, or a nature break around Teufelssee.

A word from the Concierge

Patrick Hellmann Schlosshotel through the Concierge's eyes

Patrick Hellmann Schlosshotel is located in Berlin, Germany. This five-star hotel sits in a tranquil area, offering a peaceful atmosphere. It stands out for its elegant architecture and refined interiors. The setting is conducive to relaxation and well-being, making it an ideal choice for luxury-seeking travelers. This hotel attracts guests with its sophisticated atmosphere and personalized service. Visitors appreciate the common areas, where modern design meets classic charm. Guests can expect a high-end stay experience, with special attention to detail. Before you go, know that this hotel suits both couples and business travelers. Its location allows easy access to Berlin's cultural attractions. Peak periods occur during the summer months, so plan accordingly. _My tip from the Concierge: consider booking your activities in advance to fully enjoy your stay in Berlin._

Why choose Patrick Hellmann Schlosshotel?

Patrick Hellmann Schlosshotel is an exceptional address in Berlin, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Set in a peaceful area of Berlin
  • Elegant architecture and refined interiors
  • Atmosphere designed for relaxation
  • Modern design with classic charm
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Cancellation

Free cancellation.

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Brahmsstraße 10, 14193 Berlin, Allemagne

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 1,091 reviews

4/5Joel Kremer

great boutique hotel in a beautiful location with an amazing Garden. Close to shops and cafes and a good breakfast

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 18 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Brücke MuseumTourist attraction

    1.5 km · 18 min walk

    Art museum 1.5 km away, dedicated to contemporary art and works by various artists.

    Practical information

    The concierge’s wordFor a cultural break in Berlin, the Brücke Museum is a good fit if you're in the mood for contemporary art and works by various artists.

  • International Congress Center ICC BerlinTourist attraction

    2.5 km · 4 min by car

    Convention center located 2,496 meters away, hosting various events and conferences.

    Practical information

    The concierge’s wordIf you have an event or conference planned, ICC Berlin offers a practical stop to shape your day between appointments.

  • Domäne DahlemMuseum

    2.7 km · 5 min by car

    Museum 2.6 kilometers away, showcasing the history of agriculture and food.

    Practical information

    The concierge’s wordFor a green escape in Berlin, head to Domäne Dahlem if you enjoy exploring the history of agriculture and food.

  • Schaubühne am Lehniner PlatzPerforming arts

    2.8 km · 5 min by car

    Schaubühne am Lehniner Platz, a performing arts theater located 2803 meters away.

    Practical information

    The concierge’s wordFor a cultural break in Berlin, Schaubühne am Lehniner Platz suits an evening centered on the performing arts.

  • TeufelsseeTourist attraction

    2.9 km · 5 min by car

    Teufelssee, a lake suitable for sports activities and relaxation, located 2947 meters away.

    Practical information

    The concierge’s wordFor a nature break in Berlin, Teufelssee suits both an active moment and a quieter pause, depending on your mood.

  • Die WühlmäusePerforming arts

    3.2 km · 5 min by car

    Performance arts theater located 3.2 kilometers away, offering a variety of artistic performances.

    Practical information

    The concierge’s wordFor an easy evening in Berlin, Die Wühlmäuse offers a cultural break with varied artistic performances, ideal with friends or as a duo.

  • Berliner FestspielePerforming arts

    4.2 km · 7 min by car

    Performance arts theater located 4.2 km away, dedicated to stage arts and contemporary culture.

    Practical information

    The concierge’s wordFor a cultural break in Berlin, Berliner Festspiele is a good fit if you're in the mood for performing arts and a contemporary atmosphere.

  • Deutsche Oper BerlinOpera house

    4.2 km · 7 min by car

    Opera in Berlin, offering a variety of lyrical productions and concerts.

    Practical information

    The concierge’s wordFor an elegant evening in Berlin, Deutsche Oper Berlin makes a lovely interlude if you're in the mood for opera or a concert.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • BreitenbachplatzPark

    2.7 km · 5 min by car

    Breitenbachplatz, a park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, Breitenbachplatz offers a simple setting to unwind and enjoy nature.

  • Thaipark Markt BerlinPark

    3.0 km · 5 min by car

    Park in Berlin, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, Thaipark Markt Berlin offers a simple, pleasant setting to pause and unwind.

  • Jardin botanique de BerlinBotanical garden

    3.6 km · 6 min by car

    Botanical garden in Berlin, featuring a vast collection of plants from around the world.

    Practical information

    The concierge’s wordFor a green escape, head to the Berlin Botanical Garden when you feel like wandering among plants from around the world.

  • SavignyplatzPark

    4.3 km · 7 min by car

    Savignyplatz, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordSavignyplatz is a pleasant green pause if you’re looking for a quiet moment to catch your breath between plans in Berlin.

  • Ernst-Reuter-PlatzSquare

    4.8 km · 8 min by car

    Ernst-Reuter-Platz, a lively public square, perfect for relaxing and enjoying the Berlin atmosphere.

    Practical information

    The concierge’s wordAt the end of the day, settle in at Ernst-Reuter-Platz to unwind and simply soak up the Berlin atmosphere.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Patrick Hellmann Schlosshotel?

    Check-in is generally possible from 15:00 and check-out until 12:00, according to information from several booking sites. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may sometimes be offered subject to room availability and possibly additional charges. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a late check-out service?

    A late departure may be considered depending on occupancy rates and the applicable pricing conditions for the day in question. Contact the concierge to confirm the arrangements for the day.

  • Is the reception open 24/7 for late arrivals at Schlosshotel Berlin?

    24-hour reception is typical in this type of Berlin palace, with continuous reception for night arrivals. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Patrick Hellmann Schlosshotel located in Berlin?

    The official address of Patrick Hellmann Schlosshotel is Brahmsstraße 10, 14193 Berlin, in the residential area of Grunewald to the west of the city.

  • In which district of Berlin is Schlosshotel Berlin by Patrick Hellmann located?

    The hotel is located in the green and very quiet district of Grunewald, approximately 8 km from the city centre of Berlin according to several booking platforms.

  • What is the distance between the hotel and the airport?

    The exact distance varies depending on the airport, but it generally takes between 25 and 35 minutes by car or taxi to Berlin Brandenburg Airport. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel well served by public transport to the centre of Berlin?

    Bus and S-Bahn lines serve the Grunewald area, allowing easy access to the main tourist sites in Berlin. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What is the style of the rooms at Patrick Hellmann Schlosshotel?

    The rooms and suites combine classic decor with design elements from Patrick Hellmann, featuring carpets, velvet, and ornate headboards according to descriptions from guides and official sites.

  • What types of rooms and suites are available in the hotel?

    The hotel mainly offers double rooms and suites, with sizes reaching approximately 35 to 40 m² for some Premium categories.

  • What amenities are provided in the room (minibar, safe, TV)?

    Rooms generally feature a private bathroom, television, safe, minibar, and air conditioning, in accordance with Berlin's 5-star standards. Please contact the concierge to confirm the details for the day.

  • Does the hotel offer family or connecting rooms for stays with children?

    Non-smoking rooms and family rooms are offered to accommodate couples as well as families in comfort. Please contact the concierge to confirm the details for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form according to several booking sites, with a generally high-end selection suitable for a 5-star hotel.

  • Does the hotel have an on-site restaurant and what type of cuisine is served there?

    The Schlosshotel Berlin by Patrick Hellmann has at least one gourmet restaurant, offering high-end cuisine in an elegant setting, according to booking platforms and guides.

  • Is there a bar in the hotel to have a drink in the evening?

    A bar or lounge is generally available to serve cocktails, wines, and spirits in a sophisticated setting. Please contact the concierge to confirm the details for the day.

  • Does the establishment offer vegetarian or gluten-free options at breakfast?

    Options suitable for special diets may be offered at breakfast or in the restaurant upon prior request. Please contact the concierge to confirm the details for the day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel features an indoor pool, a fitness room, and an elegant wellness area according to several hotel descriptions and guides.

  • Is there a spa or wellness area at the Patrick Hellmann Schlosshotel?

    A spa with sauna and modern wellness facilities is indicated by booking sites, suitable for guests' relaxation. Please contact the concierge to confirm the details for the day.

  • Does the hotel have a gym or fitness centre?

    A gym or fitness centre is available for guests who wish to work out during their stay at the Schlosshotel Berlin.

  • Can massages or spa treatments be booked within the hotel?

    Massages and treatments may be offered by the spa or partner providers by appointment. Please contact the concierge to confirm the details for the day.

Activities & Leisure

  • What leisure activities are offered by the hotel or in the immediate vicinity?

    Activities such as cycling, hiking, horse riding or canoeing are mentioned among the services offered, often through external partners and the Grunewald environment.

  • Does the establishment have gardens or a park for walking?

    The hotel is located in a park and private gardens offering walks and outdoor relaxation in the green neighbourhood of Grunewald.

  • Does the hotel offer entertainment or events, such as broadcasting matches?

    Live broadcasts of sporting events may be offered as an activity in certain areas of the hotel, depending on the booking platforms.

  • Is the hotel well located for visiting the main tourist sites in Berlin?

    Central Berlin, with museums and historical sites, is accessible by taxi or public transport from the hotel for varied cultural visits.

Family & Kids

  • Is Patrick Hellmann Schlosshotel suitable for family stays with children?

    Family rooms are indicated among the categories, allowing parents and children to stay in the same unit or in spacious suites.

  • Does the hotel offer baby cots or equipment for young children?

    A baby cot service or equipment for young children may be available upon prior request according to the standards of this type of establishment. Contact the concierge to confirm the arrangements for the day.

  • What outdoor activities are accessible to families staying at Schlosshotel Berlin?

    Outdoor activities such as walking in the Grunewald park or renting bicycles are particularly suitable for families staying at the hotel.

  • Is there a childcare or babysitting service at the hotel?

    A babysitting service may be offered through external providers, common in luxury hotels in Berlin. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Patrick Hellmann Schlosshotel?

    Pets are allowed at Patrick Hellmann Schlosshotel and dog-friendly rooms with blankets and bowls are offered, with pet sitting and walking services available upon request.

  • Are there additional fees for accommodating my dog at the hotel?

    Additional fees may apply for accommodating pets, in accordance with the practices of 5-star hotels. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specific services for dogs (walking, sitting)?

    Services such as dog sitting and dog walking are mentioned for guests travelling with their pets, organised upon request.

  • Can my pet accompany me in the hotel's common areas?

    Access to common areas with a pet may be limited to certain zones, depending on the establishment's internal policy. Contact the concierge to confirm the day's arrangements.

Accessibility

  • Does the hotel have parking?

    The establishment has free parking in a monitored lot for guests staying at the hotel, according to reviews from specialised press and travel sites.

  • Is access by car easy and well signposted to Schlosshotel Berlin?

    Car access is straightforward via the main roads to Grunewald, with the possibility of arriving by taxi or private vehicle to the entrance of the palace.

  • Is the hotel suitable for people with reduced mobility (lifts, accessible rooms)?

    Facilities for people with reduced mobility may be present in certain areas and rooms according to luxury hotel standards. Contact the concierge to confirm the day's arrangements.

  • Is a valet service available upon arrival at Patrick Hellmann Schlosshotel?

    A valet service may be offered to park guests' vehicles, a common practice in this type of Berlin palace. Contact the concierge to confirm the day's arrangements.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel and is presented as high-speed, according to information from several articles and booking sites.

  • Does the hotel offer a shuttle to the centre of Berlin for guests?

    A free daily shuttle service to the city centre is mentioned by some articles, providing a convenient link for guests.

  • Can we benefit from laundry or dry cleaning services within the hotel?

    Laundry and dry cleaning services are offered to guests, in addition to standard room services.

  • Is room service provided daily and does it include a turndown service?

    Daily housekeeping is provided, with the possibility of additional services upon request such as evening room preparation. Contact the concierge to confirm the day's arrangements.

  • Are airport transfers offered?

    Airport transfers are offered for an additional fee, organised by the hotel for its guests according to specialised press articles.

Billing & Policies

  • Is breakfast included in the room rate at the Patrick Hellmann Schlosshotel?

    Rates may include or exclude breakfast depending on the type of offer chosen, to be checked at the time of booking on partner sites.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked, with more flexible or non-refundable conditions depending on the offers provided by booking sites.

  • Are there any tourist taxes to pay?

    Tourist taxes may apply in Berlin, including a municipal tax for tourist stays, to be paid in addition to the room rate.

  • What payment methods are accepted at the hotel reception?

    Common payment methods include major credit cards, sometimes debit cards, and cash payment at the reception. Contact the concierge to confirm the modalities of the day.

Sustainability

  • What eco-friendly actions are implemented by the Patrick Hellmann Schlosshotel?

    Recycling practices, energy optimisation, and reduction of single-use plastics are generally implemented in luxury hotels in Berlin that are sensitive to sustainability. Contact the concierge to confirm the modalities of the day.

  • Does the location of the Schlosshotel Berlin in Grunewald contribute to a more sustainable environment?

    The hotel is located in the green district of Grunewald, which promotes a calm atmosphere, a landscaped environment, and natural spaces for guests.

  • Does the hotel encourage the use of public transport or bicycles to reach the centre of Berlin?

    The establishment may encourage the use of public transport or bicycles to reach the centre of Berlin, in order to reduce the carbon footprint of travel. Contact the concierge to confirm the modalities of the day.

  • Does the restaurant of the Schlosshotel Berlin implement measures against food waste?

    Responsible food waste management practices at the restaurant, including waste reduction, are common in gourmet hotels. Contact the concierge to confirm the modalities of the day.

The Concierge answers — Patrick Hellmann Schlosshotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can I book a private transfer between Berlin airport and Patrick Hellmann Schlosshotel?

    The concierge can arrange a private transfer to or from Berlin airports in a limousine or high-end vehicle. Contact the concierge to confirm the details for the day.

  • Is it possible to have a private driver for several hours departing from the hotel?

    The concierge can arrange a chauffeur service with a car available for the day or evening in Berlin and its surroundings. Contact the concierge to confirm the details for the day.

  • How can I quickly reach the centre of Berlin from Patrick Hellmann Schlosshotel?

    The concierge can provide information on the quickest routes by taxi or public transport to Mitte, Potsdamer Platz, and other key areas. Contact the concierge to confirm the details for the day.

  • Can you arrange a transfer from the hotel to Berlin Central Station?

    The concierge can organise transfers to Berlin's main train stations and assist with train ticket bookings. Contact the concierge to confirm the details for the day.

  • Can the concierge help me rent bicycles during my stay?

    The concierge can assist in booking bicycles or electric bikes to explore Grunewald and Berlin on two wheels. Contact the concierge to confirm the details for the day.

Restaurant Reservations

  • Can you book a table at a gourmet restaurant in central Berlin?

    Reservations are made through the concierge, who can recommend and book tables at gourmet restaurants in Berlin, including Michelin-starred ones. Contact the concierge to confirm the details for the day.

  • Is it possible to organise a customised romantic dinner from the hotel?

    The concierge can arrange romantic or private dinners in the hotel restaurant or outside with specific requirements. Contact the concierge to confirm the details for the day.

  • Can the concierge find a restaurant suitable for a specific diet?

    The concierge can recommend restaurants that cater to vegetarian, vegan, or gluten-free diets and handle reservations. Contact the concierge to confirm the details for the day.

  • Can you help me get a table at a highly sought-after chef's restaurant in Berlin?

    Reservations are made through the concierge to secure spots at highly sought-after venues such as famous chefs' restaurants in Berlin. Contact the concierge to confirm the details for the day.

Spa Bookings

  • How can I book a massage or wellness treatment during my stay at the Schlosshotel?

    The concierge can arrange treatments at the hotel spa or at partner institutes in Berlin, subject to availability. Contact the concierge to confirm the details for the day.

  • Is it possible to privatise a part of the spa or pool for a small group?

    The concierge can arrange private sessions at the spa or pool depending on the hotel's availability. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a private fitness coach at the hotel?

    The concierge can schedule fitness coaching or personal trainer sessions in the gym or outdoors. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Berlin from the hotel?

    The concierge can book private guided tours of the main sites in Berlin with a French or English-speaking guide. Contact the concierge to confirm the details for the day.

  • Is it possible to book a themed tour of Berlin, for example on the history of the Wall?

    The concierge can organise themed tours, such as historical Berlin, contemporary Berlin, or street art, with drivers and guides. Contact the concierge to confirm the details for the day.

  • Can the concierge provide skip-the-line tickets for Berlin's museums and monuments?

    The concierge can obtain skip-the-line tickets for museums, exhibitions, and operas, subject to partner availability. Contact the concierge to confirm the details for the day.

  • Can you organise a day trip to Potsdam from Patrick Hellmann Schlosshotel?

    The concierge can plan excursions to Potsdam, surrounding castles, or the lakes region around Berlin. Contact the concierge to confirm the details for the day.

Special Occasions

  • Is it possible to organise a bespoke marriage proposal or birthday at the hotel?

    The concierge can organise birthdays, marriage proposals, or private celebrations with decorations, flowers, and personalised surprises. Contact the concierge to confirm the details for the day.

  • Can the concierge arrange for a photographer for a session within the palace?

    The concierge can coordinate professional photo or video services to capture an event at the Schlosshotel. Contact the concierge to confirm the details for the day.

  • How can a very exclusive VIP welcome be organised for guests at Patrick Hellmann Schlosshotel?

    The concierge can set up VIP services, personalised welcome, champagne in the room, and floral arrangements for distinguished guests. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you connect with a personal shopper in Berlin, particularly for the Patrick Hellmann collections?

    The concierge can organise a personal shopper and visits to the Patrick Hellmann boutique and luxury houses in Berlin. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a luxury shopping half-day departing from the hotel?

    The concierge can recommend high-end shopping districts in Berlin, such as Kurfürstendamm, and arrange transport and appointments. Contact the concierge to confirm the details for the day.

  • Can you help me find a luxury gift to give during my stay in Berlin?

    The concierge can assist with the purchase of high-end gifts, watches, jewellery, or art, through trusted partners. Contact the concierge to confirm the details for the day.

Family Activities

  • What family activities can you recommend near the Patrick Hellmann Schlosshotel?

    The concierge can suggest and book child-friendly activities, interactive museums, zoos, and parks in Berlin. Contact the concierge to confirm the details for the day.

  • Is it possible to book a babysitting service at the hotel for an evening?

    The concierge can arrange babysitting services through selected providers, subject to availability. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Can you create a personalised itinerary of visits and restaurants for a weekend in Berlin?

    The concierge can create customised itineraries in Berlin, based on cultural, culinary, or shopping interests. Contact the concierge to confirm the details for the day.

  • Can the concierge organise exclusive cultural experiences with Berlin artists or gallery owners?

    The concierge can organise exclusive experiences, such as private gallery tours or workshops with local creators. Contact the concierge to confirm the details for the day.

  • Is it possible to personalise the in-room welcome (drinks, flowers, pillows) before my arrival?

    The concierge can prepare a customised in-room arrival with a selection of drinks, snacks, and pillow preferences. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits