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5★ · Petite-Île

Le Palm Hôtel & Spa

Petite-Île

4.64.6/51,318 reviews · Google rating

Hotel 5-star in Petite-Île, in the heart of Petite-Île, featuring a sea-and-mountain setting, on-site spa and access to hiking trails.

Does Le Palm Hôtel & Spa serve breakfast?

Yes, breakfast is one of the stay’s defining experiences.

It is served in a setting open to the ocean and tropical greenery, well suited before an outing or a slower day at the hotel.

What is the average nightly rate at Le Palm Hôtel & Spa?

Rates vary depending on the season, your dates and the room category.

For an accurate budget, it is best to check your exact dates or contact the Concierge before booking.

Is Le Palm Hôtel & Spa well located for exploring southern Réunion?

Yes, the hotel is in Petite-Île, in a peaceful setting between sea and mountains.

It suits travellers who want to explore the south of the island and return to a calm base at the end of the day.

A word from the Concierge

Le Palm Hôtel & Spa through the Concierge's eyes

Le Palm Hôtel & Spa is located in Petite-Île, a peaceful spot on the island of La Réunion. This five-star hotel offers an enchanting setting, ideal for travelers seeking tranquility. Nestled between sea and mountains, it provides a complete immersion in nature. Le Palm Hôtel & Spa stands out for its warm atmosphere and attentive service, creating an environment conducive to relaxation. Visitors particularly appreciate the natural surroundings and wellness facilities. This place is perfect for couples, families, and travelers looking for serenity. The proximity to the beach and hiking trails allows for varied activities. The dry season, from May to November, is ideal for fully enjoying the outdoors. In contrast, the rainy season, from December to March, may limit some activities. _My tip from the Concierge: book your spa treatment upon arrival to secure your slot, as availability is limited._

Why choose Le Palm Hôtel & Spa?

Le Palm Hôtel & Spa is an exceptional address in Petite-Île, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the ocean

    Beginning the day at Le Palm Hôtel & Spa often means lingering over breakfast in the soft early light, with the Indian Ocean on the horizon and tropical greenery all around. This first hour sets the tone for the stay: calm, space and recovered slowness. Seemingly simple, yet central to settling into the rhythm of Petite-Île before an excursion or a day at leisure.

    IncontournableIncluded in your stay
  • Massage and spa interlude

    After a hike, a scenic drive or simply as a genuine pause, the spa offers a restorative moment that sits naturally within the landscape of southern Réunion. A massage or relaxation ritual feels especially resonant here thanks to the sense of retreat, the sea air and the surrounding gardens. An ideal experience for slowing down and restoring balance to the stay.

    Bien-êtreReservation required
  • A day of relaxation between gardens and sea views

    Le Palm Hôtel & Spa is especially well suited to days with no fixed programme, alternating reading, swimming, walks through the gardens and pauses facing the horizon. This experience captures the spirit of the place: enjoying the hotel not as mere accommodation, but as a destination in its own right. A particularly fitting way to experience Réunion when one chooses not to overfill the day.

    Slow travelIncluded in your stay
  • Dinner at the hotel restaurant

    At dusk, the dining room becomes one of the stay’s focal points. Dining on site allows the day to continue without interruption, in an atmosphere where landscape, climate and service form a coherent whole. It is an opportunity to enjoy a fully island evening without leaving the comfort of the hotel, letting night settle in at the pace of the island’s south.

    Soirée signatureReservation required
  • Exploring southern Réunion from Petite-Île

    One of Le Palm Hôtel & Spa’s great strengths lies in its position for discovering the south of the island while keeping a peaceful place to return to. Setting out in the morning, exploring coastal or inland roads, then coming back to the calm of the hotel at day’s end gives the journey a particularly balanced structure. Recommended for travellers wishing to combine discovery with comfort.

    Included in your stay
  • End of day on the south coast

    There is a particularly memorable moment at Le Palm Hôtel & Spa when the light begins to fade, the heat softens and the landscape takes on a quieter tone. Sitting out on a terrace, extending a conversation or simply looking towards the ocean is enough to reveal the place at its fullest. A discreet experience, yet often the one remembered longest.

    Moment signatureIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 11:00

Guest reviews

4.6 / 5 · 1,318 reviews

4/5Farah Renamy

Nice rooms Very private Good spa We did have a problem with our AC but the service was very good Relaxing spot

5/5Tim Leclerc

We had an excellent stay at The Palm Hotel and can only say positive things about our experience. From the moment we arrived, the staff was incredibly welcoming, professional, and attentive, always making sure we felt…

5/5Patrick

I really like this hotel! 😎 It’s small, tucked away, and quiet, yet beautifully located on a hill above Grande Anse beach. There’s no direct beach access, but there are two great pools (one partly heated) with…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Palm Hôtel & Spa?

    Check-in is generally possible from 14:00 and check-out until 11:00, according to the information provided by the establishment.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Palm Hôtel & Spa?

    A late check-out may be offered subject to availability and sometimes for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • What are the necessary formalities upon arrival at the hotel?

    Check-in formalities are carried out at the hotel reception, with the presentation of an identity document and a credit card for guarantee.

  • Should I book well in advance to stay at Palm Hôtel & Spa?

    It is recommended to book in advance for stays during high season or school holidays, due to the limited capacity of the establishment.

  • Are transfers to the airport offered?

    Transfers to the airport are offered via shuttle or organised service, mentioned among the services available for guests.

Location & Access

  • Where is Palm Hôtel & Spa located on the island of La Réunion?

    Palm Hôtel & Spa is located in Petite-Île, in the South of La Réunion, perched above Grande Anse beach, near Saint-Pierre.

  • What is the distance between the hotel and Grande Anse beach?

    Grande Anse beach is approximately 400 metres from the hotel, accessible on foot in a few minutes according to the indications from booking platforms.

  • What is the distance between the hotel and the airport?

    Roland-Garros Airport is located approximately 95 to 100 kilometres away, or about 1 hour and 30 minutes by road depending on traffic.

  • How to reach Palm Hôtel & Spa from the airport or Saint-Denis?

    The hotel is accessible by rental car, taxi, or via an organised shuttle, following the direction south to Petite-Île and Grande Anse beach.

  • How far is Saint-Pierre from Palm Hôtel & Spa?

    The town of Saint-Pierre is about fifteen kilometres from the hotel, offering shops, restaurants, and entertainment in the south of the island.

Rooms & Amenities

  • How many rooms and types of accommodation does Le Palm Hôtel & Spa offer?

    The establishment has approximately 70 accommodations, including rooms, suites, lodges and pool lodges, scattered throughout a tropical garden.

  • What amenities can be found in the rooms at Palm Hôtel & Spa?

    The rooms are generally equipped with air conditioning, a safe, minibar, satellite television, telephone and terrace or balcony depending on the category.

  • Do the rooms have a view of the Indian Ocean?

    Most accommodations offer a view of the ocean or the tropical garden, depending on their location within the property.

  • Does the hotel offer family or connecting rooms?

    Family rooms are available, suitable for stays with children, with specific configurations and sometimes additional bedding.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, with high-speed internet access mentioned in the establishment's services.

Accessibility

  • Is Le Palm Hôtel & Spa suitable for people with reduced mobility?

    Some rooms and common areas are adapted for people with reduced mobility, with specific welcome indicated in the accessibility information.

  • Are the common areas of Palm Hôtel & Spa easily accessible by wheelchair?

    Some pathways, common areas, and rooms are adapted for wheelchair users, with dedicated reception mentioned in the accessibility information.

  • Does the hotel have special facilities for people with disabilities?

    The establishment may offer specific equipment, such as ground floor rooms or mobility aids. Contact the concierge to confirm the arrangements for the day.

Included Services

  • Does the hotel have parking?

    The hotel has free private parking for guests, accessible on-site during the stay.

  • What services are included in the room rate at Palm Hôtel & Spa?

    Wi-Fi is included, parking is free and access to the pools is available for residents. Some services, such as the spa or excursions, may incur additional charges.

  • Is housekeeping and access to the pools included in the stay?

    Daily housekeeping of the rooms and access to common areas, including the garden, pools and fitness room, are part of the services offered.

  • Does the hotel offer laundry or dry cleaning services for guests?

    A laundry or dry cleaning service is available on-site, with separate charges based on the volume and type of clothing.

  • Does the hotel have a concierge service to organise the stay?

    A professional concierge is available to organise a tailor-made stay, including transfers, excursions, restaurant reservations and activities.

Dining

  • What type of breakfast is offered?

    Le Palm Hôtel & Spa serves a continental, American, buffet breakfast and sometimes takeaway, highly rated by guests.

  • How many restaurants and bars are available at the Palm Hôtel & Spa?

    The establishment has several restaurants, including Makassar and KAH Beach & Restaurant, as well as bars for drinks and tapas.

  • Is the KAH Beach & Restaurant open every day?

    KAH Beach & Restaurant is generally open every day for lunch and dinner, overlooking Grande Anse beach.

  • What type of cuisine is served at the hotel's Makassar restaurant?

    The Makassar restaurant offers refined cuisine in the evening, with in-room service in an intimate atmosphere open to nature.

Spa & Wellness

  • Does the hotel have a spa or wellness area?

    Le Palm Hôtel & Spa has a spa and wellness centre, Akea Spa, featuring a hammam, hot tub, massages, and body treatments.

  • What types of treatments are offered at the Akea Spa of the Palm Hôtel & Spa?

    The spa offers body massages, couples treatments, hammam, steam bath, jacuzzi, and wellness packages, according to a treatment menu.

  • Is there a gym or fitness area in the hotel?

    A fitness room and changing rooms for the spa are available, allowing for sports and relaxation activities on site.

  • What are the opening hours of the Akea Spa?

    The spa hours may vary depending on the season and occupancy. Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has two outdoor pools, one of which is heated, as well as a hot tub and a relaxation area facing the ocean.

  • What leisure activities are available at the Palm Hôtel & Spa?

    Activities such as hiking, billiards, game room, table tennis, cooking classes, and evening entertainment are offered, sometimes for an additional fee.

  • Can we easily enjoy the beach from the hotel?

    The nearby Grande Anse beach allows for supervised swimming depending on the season, walks, and ocean observation, in addition to the hotel's facilities.

  • Does the establishment have a helipad for island tours?

    A helipad is available for certain tourist helicopter tours of the island, organised with specialised providers.

Family & Kids

  • Does the hotel offer a kids' club or activities for younger guests?

    A kids' club and family activities are mentioned, providing supervised and fun activities for younger guests.

  • Is Le Palm Hôtel & Spa suitable for family stays with children?

    Family rooms, pools, and outdoor spaces accommodate families, with family stay offers highlighted by the establishment.

  • Is there a babysitting service at Palm Hôtel & Spa?

    A babysitting or childcare service can be arranged upon request with local partners. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Le Palm Hôtel & Spa?

    Pets are not allowed in the establishment, according to the official information provided by the hotel.

  • Can we come with a dog or another pet to Palm Hôtel & Spa?

    Due to the nature and positioning of the hotel, no specific provisions are made for pets.

  • Are assistance dogs allowed in the establishment?

    Assistance dogs may sometimes be permitted under specific conditions. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, with specific conditions for flexible or non-refundable rates.

  • Are there any tourist taxes to pay?

    Tourist taxes are generally applied in La Réunion and added to the room price, to be paid on site according to local regulations.

  • What payment methods are accepted at Palm Hôtel & Spa?

    Payment can be made by credit card, sometimes in cash, and pre-authorisations or deposits are common to secure the reservation.

  • Are there special offers or packages for couples and families?

    Special offers are available for stays as a couple or family, with pricing advantages or additional services depending on the periods.

Sustainability

  • Does Palm Hôtel & Spa implement actions for the environment?

    The hotel highlights an authentic and preserved environment, with a tropical garden and integration into the nature of the Sud Sauvage.

  • What concrete sustainable development measures are applied by the establishment?

    Practices may include responsible management of water and energy, promotion of nature and local products in the restaurant. Contact the concierge to confirm the day's arrangements.

  • Is the hotel designed to integrate into the landscape of the Sud Sauvage of La Réunion?

    The architecture and layout of the Palm aim to limit the impact on the natural site overlooking Grande Anse, while offering comfort and high-end services.

The Concierge answers — Le Palm Hôtel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and Le Palm Hôtel & Spa?

    The concierge can organise a private transfer to or from La Réunion Roland-Garros airport or Pierrefonds airport, by taxi or chauffeur-driven vehicle. Contact the concierge to confirm the arrangements for the day.

  • How can I organise my transport to the main tourist sites from the hotel?

    The concierge can book a shuttle or taxi for your trips to Saint-Pierre, Cilaos, or the volcano. It is recommended to specify timings and the number of people in advance.

  • Can the concierge help me rent a car delivered directly to the hotel?

    The concierge can assist with car rental with delivery to the hotel and advise on the categories suitable for the island of La Réunion.

  • Is it possible to book a helicopter flight from the helipad at Palm Hôtel & Spa?

    The concierge can book a helicopter tour of the island from the helipad at Palm or another departure point, subject to availability and weather conditions.

  • Can you arrange a transfer very early in the morning or late at night?

    The concierge can organise a late-night transfer or an early morning transfer, in coordination with your flight or boat time. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at the Makassar restaurant or KAH Beach & Restaurant?

    Reservations are made through the concierge for the Makassar restaurant, KAH Beach & Restaurant, or Kokoa bar, depending on opening hours and availability.

  • Can the concierge recommend and book restaurants in Saint-Pierre for me?

    The concierge can suggest and reserve gourmet or Creole cuisine restaurants in Saint-Pierre or the Sud Sauvage, according to your preferences and transport constraints.

  • Is it possible to prepare a customised romantic dinner at the hotel?

    The concierge can organise a personalised romantic dinner with a specific menu, champagne, or decoration, in one of the hotel’s dining spaces.

  • Can you arrange special menus for specific dietary restrictions?

    The concierge can accommodate vegetarian, gluten-free, or other diets by coordinating with the restaurant teams to offer suitable menus.

Spa Bookings

  • How can I book a massage or treatment at the Akea Spa of Palm Hôtel & Spa?

    Reservations are made through the concierge or Akea Spa for massages, body treatments, wellness rituals, and spa packages, depending on available slots.

  • Is it possible to book a duo treatment or a couple's ritual at the spa?

    The concierge can arrange a duo treatment at the spa, including couple's massage, access to the hammam, hot tub or other rituals, depending on current offers.

  • Can you suggest a wellness programme over several days?

    The concierge can plan a wellness programme over several days combining treatments, fitness and relaxation around the pools and hot tub.

Excursions & Cultural Visits

  • Can the concierge book excursions to Cilaos and the volcano?

    The concierge can organise excursions to the cirque of Cilaos, the Piton de la Fournaise volcano, the Sud Sauvage or UNESCO sites with a private guide or in a small group.

  • Can you organise a cultural visit of Saint-Pierre and its surroundings?

    The concierge can plan visits to the city of Saint-Pierre, local markets, distilleries and Réunionese cultural sites with a driver-guide.

  • Is it possible to book guided hikes departing from the hotel?

    The concierge can advise and book guided hikes suitable for your level, in the Sud Sauvage, primary forests or cliffs overlooking Grande Anse.

Special Occasions

  • Can you organise a romantic surprise in the room for a birthday or a marriage proposal?

    The concierge can prepare a romantic surprise in the room with petals, champagne, treats and personalised decoration for a birthday or a marriage proposal.

  • Can the concierge organise a small birthday party within the hotel?

    The concierge can assist in organising a birthday or private celebration with cake, entertainment, and partial privatisation of a space depending on feasibility.

  • Is it possible to book a photographer for a photo shoot on site?

    The concierge can coordinate a professional photo shoot within the hotel or at Grande Anse to capture a special event.

Shopping & Luxury Services

  • Can you recommend luxury shops or local artisans in the South of the island?

    The concierge can recommend luxury shops, local artisans, rum distilleries and workshops for Réunionese products, and organise a personalised shopping tour.

  • Can the concierge arrange for flowers or champagne to be delivered to the room?

    The concierge can organise the delivery of flowers, champagne, gourmet baskets or bespoke gifts to the room from local partners.

Family Activities

  • What family activities can you organise for a stay with children?

    The concierge can propose family-friendly activities, such as farm visits, nature outings, a day at Grande Anse beach, or children's entertainment.

  • Can you help me register my children for the hotel's kids' club?

    The concierge can provide information on the schedule and programme of the kids' club and reserve places according to the age and number of children.

Personalized Experiences

  • Can you design a personalised tour to discover La Réunion starting from the Palm Hôtel & Spa?

    The concierge can create a tailor-made itinerary to explore the island over several days, based on your interests, desired pace, and the seasons.

  • Is it possible to book a private day with a driver and guide on the island?

    The concierge can organise a fully private day with a driver, guide, meals, and activities, focusing on the landscapes of the Wild South and the lagoons.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits