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5★ · Saint-malo · Bretagne

Le Grand Hôtel des Thermes

100 boulevard Hébert, 35400 Saint-malo

4.64.6/53,063 reviews · Google rating
  • Distinction Palace — Atout France
  • 177 chambres et suites
  • Le Grand Hôtel des Thermes

5-star hotel in Saint-Malo, 3.0 km from Stages de voile Route du rhum 2026, featuring an indoor pool, hammam and cooking classes.

How can I book a room at Le Grand Hôtel des Thermes in Saint-Malo?

You can book directly with the hotel or through its official website. Check your dates, room category, and any treatments you want.

For a stay with spa or thalasso treatments, reserve treatment times as well. The Concierge can help organise the full schedule.

What is the ideal length of a thalassotherapy stay at Le Grand Hôtel des Thermes?

A short break works well for the spa and a few treatments. A longer stay gives more time to alternate the pool, hammam, sauna, and massages.

If recovery is your main goal, avoid an overfilled schedule. The simplest approach is to match your stay to the treatments booked.

Which spa hotel should you choose in Saint-Malo for a seaside wellness stay?

Le Grand Hôtel des Thermes combines a seafront setting with a full spa. You will find an indoor Aquatonic® Pool, hammam, sauna, and fitness room.

It also makes it easy to combine treatments, on-site restaurants, and walks. Saint-Malo’s ramparts can be reached in about twenty minutes on foot.

A word from the Concierge

Le Grand Hôtel des Thermes through the Concierge's eyes

Overlooking the sea, the Grand Hôtel des Thermes stands out in Saint-Malo with discreet elegance. This 5-star establishment promises an exceptional stay focused on comfort and serenity.

Set on Saint-Malo's seafront, the hotel places guests 465 metres from Sports Mer Santé - Longe Côte, Longe Fitness et Aquagym, a six-minute walk away. TCJA Saint-Malo lies 1.5 km from the property, while Théâtre L'Hermine can be reached on foot in 32 minutes.

Dining is spread across five venues, including Le Cap Horn Restaurant, led by Daniel Le Guénan and Pascal Pochon. La Verrière Restaurant and La Terrasse complete the line-up, alongside an option presented in both dietetic and traditional styles. No Michelin star is claimed.

The wellness area at Le Grand Hôtel des Thermes includes an indoor pool, hammam, sauna and fitness centre. Among the bookable experiences, the Personalised Wellness Ritual combines a facial, a relaxing massage and access to the spa facilities. Morning by the Sea adds a gourmet breakfast served on the terrace.

A Cooking Class with the Chef, a cocktail evening with live music and a wine tasting workshop extend the stay within the hotel itself. This is a Saint-Malo address selected for its seafront setting, Palace distinction and structured wellness offering.

Why choose Le Grand Hôtel des Thermes?

Le Grand Hôtel des Thermes is an exceptional address in Saint-malo (Bretagne), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Distinction Palace — Atout France
  • 177 chambres et suites
  • Le Grand Hôtel des Thermes

Rooms & suites

Cozy Le Grand Hôtel des Thermes Saint-malo

New Cruise

This 32 sqm room features one bedroom with twin beds or a double bed and opens onto the sea.

  • 32 sqm
  • 2 beds or a double bed
View room
Elegant Le Grand Hôtel des Thermes Saint-malo

Prestige Cruise

38 sqm room with sea view, a lounge, and 1 double bed or 2 twin beds.

  • 38 sqm
  • 1 double bed or 2 twin beds
View room
Relaxing Le Grand Hôtel des Thermes Saint-malo

Sea Suite

66 sqm suite with sea view, two bedrooms, a lounge, and one double bed or two twin beds.

  • 66 sqm
  • 1 double bed or 2 twin beds
View room

The hotel at a glance

Services & amenities

Wellness

5
  • Spa
  • Indoor pool
  • Fitness centre
  • Hammam
  • Sauna

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Morning by the Sea

    Start your day with an exclusive experience by the sea. Enjoy a gourmet breakfast served on the terrace with stunning ocean views. You can choose from a selection of local dishes, accompanied by fresh juices and quality coffees. This experience takes place in a serene atmosphere, allowing you to savour every moment before continuing your day of relaxation at the Grand Hôtel des Thermes.

    IncludedReservation required

  • Personalised Wellness Ritual

    Treat yourself to a moment of relaxation with a tailor-made wellness ritual at the hotel's spa. This programme includes a facial treatment and a relaxing massage, both adapted to your specific needs. The products used come from a renowned French cosmetics house, ensuring a quality experience. Conclude your session with complimentary access to the spa facilities, including the indoor pool, hammam, and sauna.

    By reservationReservation required

  • Cooking Class with the Chef

    Join an intimate cooking class led by the Chef of the Grand Hôtel des Thermes. This programme includes a visit to the local market to select fresh ingredients, followed by a cooking session where you will learn to prepare traditional Breton dishes. At the end of the class, enjoy the meal you have prepared, accompanied by a wine carefully selected by our sommelier.

    By reservationReservation required

  • Cocktail Evening with Live Music

    Join us for an exclusive evening at the hotel bar, featuring a signature cocktail crafted by our mixologist. This experience is complemented by live music, creating a friendly and elegant atmosphere to unwind after a day of exploration. The cocktails are made from local ingredients, highlighting the flavours of the region.

    By reservationReservation required

  • Wine Tasting Workshop

    Join a wine tasting workshop led by a recognised sommelier. This event will allow you to discover selected wines while learning the basics of oenology. The workshop takes place in a friendly atmosphere, conducive to sharing and discovery. Food and wine pairings will also be offered, highlighting dishes from the hotel's restaurant.

    By reservationReservation required

Restaurants & bars

3 on-site dining venues.

  • Le Cap Horn Restaurant

    Restaurant

    Chef: Daniel Le Guénan and Pascal Pochon
    Chef: Daniel Le Guénan and Pascal Pochon
    Practical information
    Official website

    The concierge’s word — At Le Cap Horn, you’re in the hands of Daniel Le Guénan and Pascal Pochon: a reliable choice for a well-executed dinner.

  • La Verrière Restaurant

    Restaurant

  • La Terrasse

    Restaurant

Spa & wellness

Le Grand Hôtel des Thermes

Le Grand Hôtel des Thermes spa features an indoor Aquatonic® Pool, a hammam, a sauna, and a fitness room. Treatments available include a thalasso massage, a physiotherapy massage, and a thalasso affusion massage.

Facilities & treatments

  • Indoor swimming pool
  • Hammam
  • Sauna
  • Fitness center
Practical information— Open 7 days a week! Monday to Saturday: 9am – 7pm. Sunday: 9am – 1pm.
Hours :
Open 7 days a week! Monday to Saturday: 9am – 7pm. Sunday: 9am – 1pm.
Official website

The concierge’s word — If you want a varied wellness break, combine the Aquatonic® Pool, hammam, and sauna before a thalasso massage.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1880 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Le condizioni relative alla cancellazione e al pagamento anticipato variano a seconda della tipologia di alloggio.

Pets

Pets are welcome at no extra charge.

Animali ammessi. Potrebbe essere richiesto un supplemento.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 100 boulevard Hébert, 35400 Saint-malo

Map showing the location of Le Grand Hôtel des Thermes
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 3,063 reviews

5/5Thomas Simon

This place is really nice. Staff extremely friendly and helpful with arranging transport and knowing where to find things. Can’t wait to go back.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Rempart st maloTourist attraction

    1.7 km · 20 min walk

    Tourist attraction 1.7 km away, offering a panoramic view of the city and the sea.

    Practical information

    The concierge’s word — For a breath of fresh air, head to Saint-Malo’s ramparts when the light is soft; the panoramic views over the town and sea feel even better then.

  • L’Étoile du RoyHistoric landmark

    1.7 km · 3 min by car

    Historical site a seventeen-minute walk away, representing a testament to the maritime heritage of the region.

    Practical information

    The concierge’s word — For a maritime interlude in Saint-Malo, head to L’Étoile du Roy: this historic site offers a lovely glimpse into the region’s seafaring heritage.

  • Fort NationalHistoric landmark

    1.8 km · 3 min by car

    Historical site a seventeen-minute walk away, providing insight into the military architecture of the region.

    Practical information

    The concierge’s word — For a historical break, head to Fort National: a 17-minute walk away, it offers a glimpse of the region’s military architecture.

  • Micro Zoo Saint-MaloZoo

    1.9 km · 3 min by car

    Micro Zoo in Saint-Malo, providing an animal observation experience in a suitable setting.

    Practical information

    The concierge’s word — For a different kind of break in Saint-Malo, the Micro Zoo suits a calm moment of animal watching, solo, as a pair, or with children.

  • Cathédrale Saint-Vincent de Saint-MaloChurch

    2.1 km · 4 min by car

    Religious building located 2,146 meters away, providing insight into the region's religious architecture.

    Practical information

    The concierge’s word — For a peaceful break in Saint-Malo, Saint Vincent Cathedral offers a lovely glimpse of the region’s religious architecture.

  • La Demeure de CorsaireMuseum

    2.2 km · 4 min by car

    Museum 2,183 meters away, showcasing the maritime history of Saint-Malo and its privateers.

    Practical information

    The concierge’s word — For a cultural break around Saint-Malo’s maritime history, La Demeure de Corsaire especially suits anyone curious about seafaring and corsair stories.

  • Saint-Malo Intra-MurosTourist attraction

    2.2 km · 4 min by car

    Saint-Malo Intra-Muros, a tourist site to visit, is a fortified town with a rich maritime history.

    Practical information

    The concierge’s word — For a break blending heritage and sea air, explore Saint-Malo Intra-Muros and its maritime history through this fortified town.

  • Les Remparts de Saint-MaloHistoric landmark

    2.3 km · 4 min by car

    Historical landmark 2,284 meters away, known for its fortifications and medieval architecture.

    Practical information

    The concierge’s word — For a breath of fresh air, head to Les Remparts de Saint-Malo: its fortifications and medieval architecture are well suited to a late-day stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Port de St. MaloMarina

    1.3 km · 16 min walk

    Marina located in Saint-Malo, providing facilities for water activities.

    Practical information

    The concierge’s word — For a sea-breeze break, head to Port de St. Malo if you're in the mood for a stroll centered on nautical activities.

  • Bretagne PlaisanceMarina

    3.0 km · 5 min by car

    Marina located 2,967 meters away, ideal for water activities and seaside strolls.

    Practical information

    The concierge’s word — For a breath of fresh air, head to Bretagne Plaisance: seaside walks and a nautical atmosphere make it especially pleasant at the end of the day.

  • Parc de la BriantaisPark

    4.5 km · 8 min by car

    Park 4469 meters away, providing a green space for walking and relaxation.

    Practical information

    The concierge’s word — When you need a breather, Parc de la Briantais offers a green escape that’s ideal for a gentle walk and some downtime.

  • Port de Plaisance de DinardMarina

    4.8 km · 8 min by car

    Marina located in Dinard, providing facilities for boats and water activities.

    Practical information

    The concierge’s word — For a breath of fresh air, Dinard Marina is well suited to a stroll centered on boats and water-based activities.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • How many rooms does the hotel have?

    Le Grand Hôtel des Thermes has 174 rooms and suites according to the MICHELIN Guide. The establishment is rated 5 stars and is located on the seafront in Saint-Malo.

  • Can I check in early?

    Early check-in depends on the availability of the day. Please contact the concierge to confirm the day's arrangements.

  • Can we request a late check-out?

    Late check-out depends on availability and may incur an additional charge. Please contact the concierge to confirm the day's arrangements.

  • Are transfers to the airport offered?

    Taxi, VTC, or chauffeur-driven car transfers can generally be arranged upon request. The concierge can coordinate the pickup according to the desired schedule.

Location & Access

  • Where is Le Grand Hôtel des Thermes located exactly?

    The hotel is located at 100 boulevard Hébert, on Sillon Beach in Saint-Malo. It has direct access to the large beach.

  • Is the hotel by the sea?

    The hotel is in Saint-Malo, Brittany, facing the sea. The MICHELIN Guide places it on Sillon Beach.

  • What is the distance between the hotel and the airport?

    The exact distance between the hotel and the airport depends on the chosen route. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    A private parking facility is generally mentioned for the establishment by the consulted booking sources. Access conditions and rates should be confirmed directly before arrival.

  • How to reach the intra-muros from the hotel?

    The hotel offers direct access to the Sillon beach and is located very close to the seafront. The walk to the historic centre of Saint-Malo can be done on foot or by transport depending on the chosen route.

  • Grand hotel des thermes saint malo telephone

    The main phone number for the establishment is 02 99 40 75 75. The official website indicates a line available 7 days a week during specific hours.

Rooms & Amenities

  • Have the rooms been recently renovated?

    The hotel offers rooms and suites in a contemporary classic style. The photos available online show sea views and renovated interiors.

  • Are there rooms with sea views?

    Some rooms offer a sea view, depending on the category booked. Customer photos regularly highlight this view.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel. Booking platforms present it as a standard facility of the establishment.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered on-site. The hotel's restaurant serves a full offering from the morning.

  • Is there a valet service?

    A valet service is mentioned in customer reviews. The establishment also has a full hotel reception and a high-standard reception.

  • Can we order room service?

    Room service is offered according to the usual hotel services of the establishment. The specific arrangements depend on the day's hours.

Dining

  • What restaurants are in the hotel?

    The restaurant Le Cap Horn offers cuisine with a sea view. The hotel also has La Verrière and La Terrasse.

  • What are the hours of the main restaurant?

    The sea view restaurant Le Cap Horn is open 7 days a week from 9 am to 10 pm. La Verrière and La Terrasse also have daily opening hours.

  • Does the hotel offer dietary cuisine?

    A selection of traditional or dietary cuisine is offered at La Verrière. The menu depends on the ongoing services and the season.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The thalasso and spa area of Saint-Malo is integrated into the establishment. The official site highlights spa treatments and thalasso packages.

  • What wellness treatments are available on site?

    The thalassotherapy centre and the spa are major assets of the hotel. Spa treatments can be booked separately according to available time slots.

  • Should the spa be booked in advance?

    The hours for spa treatments vary depending on the day and type of service. Contact the concierge to confirm the arrangements for the day.

  • Is there a water course or thalassotherapy on site?

    The spa and thalassotherapy centre are the main wellness offerings of the hotel. Water courses and treatments are highlighted by customer reviews.

Activities & Leisure

  • What activities can we do around the hotel?

    The hotel has direct access to the large beach of Saint-Malo. It is a convenient starting point for seaside walks.

  • Does the hotel offer wellness activities during the stay?

    Thalasso or spa stays are offered on site. The hotel is also suitable for a relaxing stay facing the sea.

  • Can we combine spa and walks in Saint-Malo?

    Customer reviews highlight the aquatonic course and treatments. The establishment is therefore suitable for a relaxation-oriented stay.

  • What to do during a weekend at the Grand Hôtel des Thermes?

    The stay can include beach, walks, spa and sea view dining. The hotel is particularly suited for a relaxing weekend in Saint-Malo.

  • Why is the Grand hotel so famous?

    The hotel is famous for its location facing the Sillon beach and its thalassotherapy centre. Its reputation also rests on its 5-star positioning and wellness facilities.

Family & Kids

  • Is the hotel suitable for family stays?

    The hotel welcomes families, with rooms and suites suitable for a seaside stay. Specific needs must be specified at the time of booking.

  • Can we request rooms for parents and children?

    Connecting or larger capacity rooms can be requested subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Are there facilities for babies?

    Child services depend on the organisation of the stay and availability. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Le Grand Hôtel des Thermes?

    Pets are accepted at Le Grand Hôtel des Thermes according to the establishment's conditions. Exact terms must be confirmed before booking.

  • Is there an extra charge for a pet?

    Specific conditions may apply to pets in rooms and common areas. Contact the concierge to confirm the arrangements for the day.

  • Can my dog access all areas of the hotel?

    Access for pets may be limited in certain dining or wellness areas. Contact the concierge to confirm the arrangements for the day.

  • Can I come with a small dog?

    Pets are accepted under certain conditions, but the exact restrictions are not publicly detailed. Contact the concierge to confirm the terms for the day.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel is presented as accessible by major booking sites. Detailed information on PRM facilities must be confirmed directly by the establishment.

  • Are there wheelchair-accessible rooms?

    Accessible rooms may exist subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Is there easy access to the floors?

    Elevators and internal pathways depend on the layout of the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is the restaurant and spa accessible without stairs?

    The detailed accessibility of the common areas is not specified in the consulted sources. Contact the concierge to confirm the terms for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate booked and the sales channel. Contact the concierge to confirm the terms for the day.

  • Can we know the price of a night before booking?

    Rates and availability are communicated upon request by the establishment or booking platforms. The MICHELIN Guide indicates that rates are available only upon request.

  • What payment methods are accepted?

    The accepted payment methods depend on the point of sale and the type of booking. Contact the concierge to confirm the terms for the day.

  • Are there any tourist taxes to pay?

    A tourist tax may be applied according to local regulations and the nature of the stay. Contact the concierge to confirm the terms for the day.

  • What are the reviews of the hotel restaurant des thermes?

    The Grand Hôtel des Thermes has a prestigious location by the sea and an associated thalasso centre. Customer reviews and booking platforms place it among the most renowned spa hotels in Saint-Malo.

  • How can I book a room at the Grand Hôtel des Thermes in Saint-Malo?

    Reservations can be made directly with the hotel, by phone, online or via a booking platform. The official website and travel platforms offer booking options.

  • What is the price for a night at the Grand Hôtel des Thermes?

    The rate varies according to the season, room category and included treatments. Exact prices are communicated upon request or at the time of booking.

Sustainability

  • Does the hotel communicate about ecological commitments?

    The establishment displays a high-end hotel commitment, with a spa, thalassotherapy, and on-site dining options. Specific sustainability details are not indicated in the consulted sources.

  • Does the hotel offer actions to limit plastic?

    Waste reduction or energy-saving practices are not publicly detailed in the consulted sources. Contact the concierge to confirm the terms for the day.

  • Do the hotel's restaurants use local products?

    Local products may be highlighted in certain dining offers, depending on the daily menus. Exact details should be verified on-site.

The Concierge answers — Le Grand Hôtel des Thermes

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Saint-Malo train station?

    The concierge can organise a private transfer to or from Saint-Malo train station subject to availability. Luggage pick-up can also be coordinated in advance.

  • Is it possible to book a taxi in advance for the hotel?

    The concierge can request a taxi for an early morning departure or a late arrival. A time confirmation is recommended the day before the journey.

  • What is the best way to get to the hotel without a car?

    The concierge can indicate the most convenient route from the train station or the city centre. Chauffeur-driven transport can also be requested depending on the needs of the stay.

Restaurant Reservations

  • Can you book a table at the hotel restaurant?

    Reservations are generally made through the concierge or the restaurant concerned. An advance request is recommended for slots with a sea view.

  • Can you recommend a fine dining restaurant nearby?

    The concierge can guide you to restaurants suitable for specific requests. Allergies and dietary requirements should be communicated at the time of booking.

Spa Bookings

  • Can you book a spa treatment for tomorrow?

    The concierge can book spa or thalassotherapy treatments subject to availability. Weekend slots often fill up quickly.

  • Is it possible to schedule multiple treatments on the same day?

    The concierge can assist in combining several treatments within the same half-day. Prior confirmation is helpful to secure the sequence of services.

  • Can you recommend the best wellness treatment for my stay?

    The concierge can check treatments suitable for relaxation or recovery needs. Medical contraindications must be reported before any booking.

Excursions & Cultural Visits

  • Can you arrange a private tour of Saint-Malo?

    The concierge can organise a private tour of Saint-Malo intra-muros. The timings and duration depend on the available guide and the season.

  • Is it possible to take a trip to Mont-Saint-Michel?

    The concierge can book an excursion to Mont-Saint-Michel or the Emerald Coast. Transport and timings can be adapted to the client's schedule.

  • What cultural visits can be planned from the hotel?

    The concierge can suggest cultural outings based on interests. Entry tickets can be prepared in advance to avoid waiting.

Special Occasions

  • Can you organise a special surprise for a birthday?

    The concierge can prepare a surprise in the room for a birthday or honeymoon. Requests should be communicated in advance to coordinate the details.

  • Is it possible to have flowers delivered to the room?

    The concierge can coordinate flowers, a bottle, or personalised decorations. Services depend on the availability of local partners.

  • Can you prepare a romantic dinner at the restaurant?

    The concierge can organise a private table or a romantic setup. Early confirmation is recommended for bespoke requests.

Shopping & Luxury Services

  • Can you recommend luxury shops in Saint-Malo?

    The concierge can recommend fashion boutiques, jewellery shops, or high-end local products. Personalised assistance can be arranged according to preferences.

  • Do you offer a dry cleaning or laundry service?

    The concierge can assist in organising a dry cleaning or garment care service. Timings vary depending on the type of clothing and drop-off time.

  • Can you help me with high-end shopping during my stay?

    The concierge can prepare a selection of shopping options before your arrival or during your stay. Exact addresses are chosen based on budget and desired style.

Family Activities

  • What family activities can be done near the hotel?

    The concierge can suggest child-friendly activities around Saint-Malo. Proposals are tailored to the age of participants and the weather.

  • Can you suggest an outing with children for a few hours?

    The concierge can direct towards short and practical outings for a half-day family experience. Availability depends on the season and local timings.

  • Are there leisure ideas suitable for young children?

    The concierge can recommend a calm and easily accessible activity for families. Needs for strollers or adjusted timings can be taken into account.

Personalized Experiences

  • Can you create a tailor-made stay according to our wishes?

    The concierge can build a customised programme combining relaxation, gastronomy, and discovery. The priorities of the stay serve as the basis for the proposal.

  • How to request a personalised experience during the stay?

    The concierge can coordinate specific requests related to the view, treatments, or meals. Each detail is adjusted according to the day's availability.

  • Is it possible to organise a discreet surprise for a romantic stay?

    The concierge can organise a discreet surprise, a private itinerary, or a special service. Special requests are best handled when communicated in advance.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits