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5★ · Kyllini

La Riviera & Aqua Park

Loutra Killinis 270 50, Grèce, Kyllini

4.64.6/51,947 reviews · Google rating
  • Direct access to a 2 km Blue Flag beach
  • 20,000 sqm water park
  • Part of the Riviera Olympia destination
  • Set within a 500-acre natural estate in Kyllini

Hotel 5-star in Kyllini, Greece, in the heart of Kyllini, featuring a 20,000 sqm water park, a 2 km Blue Flag beach and 24-hour concierge.

Where is La Riviera & Aqua Park in Kyllini?

The hotel is in Kyllini, Greece, within the Riviera Olympia destination.

It is set on a large natural estate, with direct access to a 2 km Blue Flag beach on the Ionian Sea.

What does La Riviera & Aqua Park offer during a stay?

The property combines a seaside stay and a water park within the same estate.

Its main feature is a 20,000 sqm water park, well suited to families and multigenerational stays.

Is La Riviera & Aqua Park all-inclusive?

The board basis depends on your dates and the stay booked.

The hotel has several restaurants and bars. Check the exact inclusions with the Concierge before arrival.

A word from the Concierge

La Riviera & Aqua Park through the Concierge's eyes

La Riviera & Aqua Park is located in Kyllini, Greece. This 5★ hotel, part of Grecotel, spans a 500-acre natural estate. It offers direct access to a 2 km 'Blue Flag' beach. The Riviera Olympia destination features several resorts, providing a varied experience for visitors. The crystal-clear waters of the Ionian Sea enhance the appeal of this location. What sets this hotel apart is its 20,000 m² water park, the largest in Greece. Families will appreciate the numerous activities available, along with child-friendly facilities. The overall atmosphere is friendly and welcoming, ideal for family or group vacations. Before visiting La Riviera & Aqua Park, note that this hotel suits all types of travelers. Whether you are a couple, family, or business traveler, you will find options tailored to your needs. The summer season is particularly lively, with many activities offered. _My tip from the Concierge:_ consider booking your activities and restaurants in advance, especially during peak season, to secure your spot.

Why choose La Riviera & Aqua Park?

La Riviera & Aqua Park is an exceptional address in Kyllini, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Direct access to a 2 km Blue Flag beach
  • 20,000 sqm water park
  • Part of the Riviera Olympia destination
  • Set within a 500-acre natural estate in Kyllini
  • Overlooking the Ionian Sea

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Morning on the Ionian beach

    Beginning the day directly on the 2 km Blue Flag beach immediately changes the rhythm of the stay. This experience focuses on the property’s essential appeal: an early walk on the sand, a swim in the calmer morning sea, and a return to the resort with the feeling of having already fully inhabited the landscape. Ideal for travellers seeking a more direct relationship with the sea and the light of Kyllini.

    Signature merIncluded in your stay
  • Day at the water park

    The 20,000 sqm water park is one of the property’s clearest signatures. Designed above all for families, this experience allows an entire day to be organised around play, movement and variety without leaving the estate. It is especially well suited to multigenerational stays, where each guest may seek a different rhythm while still sharing the same holiday setting.

    FamilleIncluded in your stay
  • Sunset facing the Ionian Sea

    At the end of the day, the resort’s seafront takes on a different tone. Settling in front of the Ionian Sea as the light softens allows guests to rediscover the estate from a calmer, almost contemplative perspective. This experience is especially suited to couples or to travellers wishing to balance the resort’s energy with a quieter moment centred on landscape and slowing time.

    Moment calmeIncluded in your stay
  • Tailored family stay

    One of La Riviera & Aqua Park’s strengths lies in its ability to accommodate several holiday styles within one setting. This experience consists of shaping the stay around a family’s priorities: beach time, water park moments, meals reserved in advance and a practical organisation of each day. It helps turn an abundance of options into a clear programme, particularly useful during the busiest periods.

    À organiserReservation required
  • Pre-booked dinner in high season

    In a large summer resort, reserving dinner in advance can meaningfully improve the experience. This suggestion is not about spectacle, but about the comfort of an evening already planned: no unnecessary waiting, a time suited to the day’s rhythm, and the ability to combine beach, rest and dining with greater ease. A particularly sensible option during the liveliest weeks of the season.

    Conseil conciergeReservation required
  • A seamless resort stay

    For travellers who wish to enjoy the property without being absorbed by logistics, this experience highlights the services that genuinely smooth the stay: 24-hour concierge, round-the-clock reception, luggage storage, laundry and wake-up service. It suits late arrivals, early departures, or simply guests who want to experience the resort with the greatest possible flexibility.

    ServiceIncluded in your stay

Restaurants & bars

7 on-site dining venues.

  • LA RIVIERA - SEA DUNES

    Restaurant

  • LA RIVIERA - OUZERI

    Restaurant

  • LA RIVIERA - SUNSET

    Restaurant

  • LA RIVIERA - HOT STONE

    Restaurant

  • LA RIVIERA - LOBBY BAR & TERRACE

    Bar

  • LA RIVIERA - THE POOL CLUB

  • LA RIVIERA - BEACH BAR

    Bar

In the press

Distinctions & affiliations

Brand
Grecotel Hotels & Resorts

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Loutra Killinis 270 50, Grèce

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,947 reviews

4/5Ma Nieves Garcia Durán

The hotel is very nice and ideal for families with kids. The restaurants have a short menu and are expensive for the quality they offered. The buffet is very diverse and complete.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Οι άγιοι Ανάργυροι των λουτρώνChurch

    377 m · 5 min walk

    Religious building a five-minute walk away, providing insight into local architecture.

    Practical information

    The concierge’s wordA 5-minute walk away, this church offers a calm pause to get a glimpse of local architecture while strolling through Kyllini.

  • Βρύση τρεχούμενο νερόTourist attraction

    397 m · 5 min walk

    Tourist attraction a five-minute walk away, featuring a flowing water source in a natural setting.

    Practical information

    The concierge’s wordA 5-minute walk away, this flowing spring offers a pleasant nature break for a short stroll or a quiet moment.

  • Υπαίθριο Θέατρο Λουτρών ΚυλλήνηςPerforming arts

    800 m · 10 min walk

    Performance venue 800 meters away, dedicated to the performing arts and outdoor shows.

    Practical information

    The concierge’s wordFor an evening cultural break, Υπαίθριο Θέατρο Λουτρών Κυλλήνης is well suited to performing arts and open-air performances.

  • Εκκλησία ο Άγιος ΝικόλαοςChurch

    1.2 km · 15 min walk

    Religious building located 1242 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Kyllini, this church offers a lovely glimpse of local architecture, ideal at the start or end of the day.

  • ViewpointTourist attraction

    1.3 km · 15 min walk

    Viewpoint located 1283 meters away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordChoose this viewpoint for a quiet break: at 1,283 meters, it opens onto a wide panorama over the landscapes around Kyllini.

  • Viewpoint Taverna FarosTourist attraction

    1.5 km · 18 min walk

    Viewpoint located 1.5 km away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordFor a quiet break, head to Viewpoint Taverna Faros: this viewpoint is well suited to a panoramic pause over the landscapes around Kyllini.

  • Παραλία ΜέλισσαTourist attraction

    2.9 km · 5 min by car

    Tourist attraction located 2922 meters away, featuring a beautiful beach for relaxation and enjoying the scenery.

    Practical information

    The concierge’s wordFor an easy seaside break, Παραλία Μέλισσα offers a lovely beach to settle in and enjoy the scenery near Kyllini.

  • Αγία Μαρίνα ΓλύφαςChurch

    3.6 km · 6 min by car

    Religious building located 3,610 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break around Kyllini, Αγία Μαρίνα Γλύφας offers a lovely glimpse of local religious architecture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Πλατεία Σπύρου ΘεοδόσηPark

    1.2 km · 15 min walk

    Park located 1230 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Kyllini, Πλατεία Σπύρου Θεοδόση is well suited to a quiet moment to unwind, ideal during the day.

  • Andrea's BaumGarden

    2.0 km · 3 min by car

    Garden located 1977 meters away, providing a natural space to relax and enjoy greenery.

    Practical information

    The concierge’s wordFor a green break in Kyllini, Andrea's Baum is well suited to a quiet moment to unwind and enjoy the greenery.

  • PlatiaPark

    3.5 km · 6 min by car

    Park located 3,515 meters away, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordPlatia is an easy nature break if you’re in the mood for greenery and a calm moment to unwind outdoors.

  • Πλατεία αναψυχήςPark

    4.2 km · 7 min by car

    Park located 4,177 meters away, providing an outdoor space for relaxation and leisure.

    Practical information

    The concierge’s wordFor an open-air break, Πλατεία αναψυχής in Kyllini offers a simple setting to unwind and enjoy a moment of leisure.

  • Κεντρική ΠλατείαPark

    4.3 km · 7 min by car

    Park located 4,275 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break, Κεντρική Πλατεία offers a simple setting to unwind and enjoy nature in Kyllini.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Does the hotel have parking?

    Yes, private parking is offered on site at no extra charge according to several online distributors and may be supplemented by a valet service depending on the season.

  • What is the distance between the hotel and the airport?

    The hotel is located in Kastro Kyllini, about 60 km from Araxos Airport, 80–90 km from Kalamata, and nearly 280 km from Athens Airport, which is several hours' drive depending on traffic.

  • Where exactly is La Riviera & Aqua Park located in Kyllini?

    The resort is located in Kastro Kyllini, in the Loutra Killinis area, on the west coast of the Peloponnese, approximately 5 to 9 km from the centre of Kyllini according to sources.

  • Are there shuttles or a transport service from La Riviera & Aqua Park to the nearby villages?

    Platforms sometimes indicate shuttles or taxis organised by the hotel to reach Kyllini or nearby ports, upon request and for an additional fee.

Arrival & Departure

  • What are the check-in and check-out times at La Riviera & Aqua Park?

    Standard check-in starts from 3 PM and check-out is until 11 AM, times consistently indicated by several booking sites.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; some distributors indicate that fees may apply depending on the desired time.

  • Are airport transfers offered?

    Some sites indicate paid transfer services on request; it is advisable to book in advance through the hotel or the partner concierge.

  • Can we arrive late in the evening at La Riviera & Aqua Park if the flight is in the evening?

    Sites generally indicate 24-hour reception, allowing for late arrivals provided that prior notice is given to ensure the room is prepared.

  • What documents need to be presented upon arrival at La Riviera & Aqua Park?

    Travellers generally need to present a valid identification document and a credit card in the name of the reservation holder at check-in.

Dining

  • What type of breakfast is offered?

    Several sites specify an American-style buffet breakfast, with a wide choice of hot and cold options, appreciated in customer reviews for its variety and quality.

  • How many restaurants and bars are available in the hotel?

    Several sites confirm the presence of four on-site restaurants, offering Greek, seafood, international cuisine, and buffet options, as well as one or more lounge bars and beach bars.

  • Does the stay package include half-board or all-inclusive at La Riviera & Aqua Park?

    The base rates are generally offered with breakfast included or half-board on certain channels; more comprehensive packages may be available depending on special offers.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Major online distributors confirm free Wi-Fi is available in the rooms and common areas of La Riviera & Aqua Park.

  • What amenities are found in the rooms at La Riviera & Aqua Park?

    Room descriptions mention air conditioning, television, minibar, safe, private bathroom, and often a balcony or terrace, some offering sea views or direct access to the garden or pool.

  • What types of rooms are available for families?

    Distributors highlight different categories, including double rooms, family rooms, and bungalows, some suitable for large families with additional bedding.

  • Why do some hotels not have a room 420 and is this the case at La Riviera & Aqua Park?

    Most 5-star hotels do not display a room 420 for reasons of superstition or image, but the exact numbering of rooms at La Riviera & Aqua Park is not publicly detailed.

  • Is air conditioning available and effective in all rooms?

    Rooms are described as having adjustable air conditioning, and customer reviews confirm good thermal comfort during the hot summer months.

  • Can we book a room with a direct sea view at La Riviera & Aqua Park?

    Photos and descriptions mention garden, pool, or sea views depending on the category; rooms with sea or beachfront views must be specifically booked.

Pets

  • Are pets allowed at La Riviera & Aqua Park?

    Booking platforms explicitly mention that the establishment does not accept pets, even small ones.

  • Can we bring a dog or other pet to the hotel?

    Public information indicates that pets are not allowed in the rooms or common areas of the resort.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The equipment sheets confirm several outdoor pools as well as access to the large water park of the Riviera Olympia & Aqua Park complex.

  • Does the hotel have a spa and wellness services?

    Descriptions mention a spa with massages, treatments, wellness centre, steam bath or hammam and sometimes thalasso, accessible for an additional fee.

  • Is there a gym or fitness centre at La Riviera & Aqua Park?

    The listed facilities include a fitness centre with a gym and fitness activities offered at certain times, in addition to outdoor sports facilities.

Billing & Policies

  • What is the hotel's cancellation policy?

    Online distributors indicate variable cancellation policies depending on the rate type and period, ranging from flexible to non-refundable for promotional offers.

  • Are there any tourist taxes to pay?

    Booking platforms indicate the existence of a tourist tax in Greece, payable on site, the amount of which depends on the official category of the hotel.

  • What are the average prices for a stay at La Riviera & Aqua Park?

    Distributors indicate variable prices depending on the season, room type, and offers, with higher rates in summer and significant discounts in low season; it is recommended to compare dates to get the best price.

  • Do I need to pay a deposit or a guarantee to confirm my reservation?

    The prepayment and deposit conditions depend on the rate chosen; some rates require full or partial prepayment, while others only allow a credit card hold upon arrival.

  • What payment methods are accepted at La Riviera & Aqua Park?

    Booking sites indicate that major international credit cards and sometimes cash in euros are accepted for payment on site.

Activities & Leisure

  • What are the reviews for the Riviera Aqua Park Resort?

    Customer reviews highlight an overall very positive experience, with particular appreciation for the beach, the water park, the quality of the dining options, and the family atmosphere, despite some travellers finding the pricing to be high.

  • Does La Riviera & Aqua Park have direct access to a private beach?

    The official site specifies a Blue Flag sandy beach extending approximately 2 km, directly accessible from the hotel and equipped with sun loungers and umbrellas.

  • What type of water park is offered at La Riviera & Aqua Park?

    The establishment's sheets indicate a large water complex with slides, attractions for children and adults, integrated into the Riviera Olympia & Aqua Park and accessible to guests of La Riviera.

  • What sports and leisure activities are available on site?

    Online listings mention tennis courts, water sports, horse riding, hiking, cycling, table tennis and evening entertainment among the activities offered to guests.

  • Does the hotel offer evening entertainment or shows for guests?

    Facilities include evening entertainment, sometimes shows or live music in the Riviera Olympia complex, accessible to guests of La Riviera.

  • Are there water sports or outdoor activities organised from the hotel?

    Detailed facilities include activities such as snorkelling, water sports, horse riding, hiking, and cycling, in addition to the water park facilities.

Included Services

  • What are the main advantages of staying at La Riviera & Aqua Park?

    Official descriptions present La Riviera & Aqua Park as a 5-star resort by the sea, featuring a large beach, water park, numerous pools, and restaurants, particularly suitable for families and couples seeking a complete resort experience.

  • What are the main services included during the stay at La Riviera & Aqua Park?

    The usual services for this type of resort include daily housekeeping, 24-hour reception, luggage storage, concierge service, currency exchange, and sometimes room service depending on the hours.

  • What services are included in the room price and which are chargeable?

    The listings often specify daily housekeeping and regular changes of bed linen and towels, the use of the safe and Wi-Fi at no extra charge, while spa and water sports are chargeable.

  • What are the advantages of choosing a resort with a water park like La Riviera & Aqua Park in Greece?

    Hotels with water parks like La Riviera & Aqua Park are valued for combining 5-star accommodation, direct access to a large sandy beach, on-site water park, and multiple activities for all ages.

Family & Kids

  • Does the hotel offer a mini-club and activities for children?

    Service descriptions include a mini-club for children, playground, child-friendly pools and teen club depending on the season, making the resort a recognised family destination.

  • Are there pools specifically designed for children?

    Travel operators highlight several outdoor pools, including children's pools and pools close to the beach or gardens.

  • Are the rooms suitable for staying with a baby or young child?

    Standard rooms generally include a baby cot on request; family rooms or bungalows offer more space for additional bedding.

  • Is La Riviera & Aqua Park an adult-only hotel or more family-oriented?

    Hotel descriptions do not present it as an 'adult-only' establishment, but rather as a large family resort with a water park and children's clubs.

  • Do children stay for free in their parents' room at La Riviera & Aqua Park?

    General conditions on major sites indicate that the complex welcomes families, but do not mention systematic free stays for children; discounts depend on age and room type.

  • Is there a babysitting or childcare service available at the hotel?

    Public descriptions do not specify a dedicated childcare service, but the mini-club and supervised activities offer care periods during the day.

Accessibility

  • Does the hotel have rooms suitable for people with reduced mobility?

    Technical sheets do not specify the number of accessible rooms, but large Greek resorts usually offer ground floor rooms and some adaptations for people with reduced mobility.

  • Are the common areas served by lifts or accessible for wheelchair users?

    The descriptions mention large outdoor spaces, but do not systematically specify the presence of lifts in all buildings; the main buildings generally have lifts in this type of resort.

  • Is access to the beach and pools made easier for people with walking difficulties?

    The sandy beaches of the complex are known for their gentle slope access, but the presence of specific ramps and adapted beach chairs is not clearly detailed in the public listings.

Sustainability

  • Does the hotel implement actions for sustainable development?

    Large resorts in Greece are subject to local environmental regulations and often implement measures such as reducing plastic and conserving water, but the details of specific actions are not systematically described in public listings.

  • Is there a towel reuse and linen reduction programme at the hotel?

    Greek beach establishments generally adopt towel reuse and linen change reduction programmes, but it is advisable to check on site for the options offered in your room.

  • Does the beach at La Riviera & Aqua Park have a specific environmental label?

    The Blue Flag label of the nearby beach implies standards of water quality and environmental management recognised internationally.

The Concierge answers — La Riviera & Aqua Park

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and La Riviera & Aqua Park for my family?

    The concierge can organise a private transfer or minivan between La Riviera & Aqua Park and Araxos, Kalamata or Athens airports, with personalised welcome according to your flight schedule.

  • Is it possible to book a driver for the day to explore the Peloponnese from the hotel?

    The concierge can book a taxi or private vehicle with driver for a full day, including waiting times and stops at the villages or sites you wish to visit.

  • Can the concierge help me organise a ferry trip to Zakynthos or Kefalonia from the hotel?

    The concierge can advise you on ferry schedules for Zakynthos and Kefalonia and book a taxi or transfer to Kyllini port.

  • Can you arrange for a car rental to be delivered directly to La Riviera & Aqua Park?

    The concierge can suggest the best local companies and arrange for a rental car to be delivered directly to the hotel or Kyllini port/airport.

  • How can the concierge help me easily get from the hotel to the centre of Kyllini?

    The concierge can check local bus schedules, order a taxi or book a private transfer to reach the centre of Kyllini or Loutra Killinis.

Restaurant Reservations

  • Can you book a good seafood restaurant by the sea near La Riviera & Aqua Park for us?

    Reservations are made through the concierge, who can recommend gourmet restaurants, seafood places or authentic tavernas in the area and take into account dietary restrictions and preferences.

  • Is it possible to organise a private dinner for two on the beach with dedicated service?

    The concierge can arrange a private romantic dinner on the beach or terrace, with a personalised menu, decoration and possibly a bottle of champagne.

  • Can the concierge book the resort's restaurants for the duration of our stay?

    The concierge can reserve a table at the various restaurants of the Riviera Olympia & Aqua Park complex and advise you on themed nights and the least busy times.

  • Can you help me organise meals taking into account my food allergies?

    The concierge can suggest options suitable for allergies and specific diets and inform the kitchen teams to adapt menus and buffets.

Spa Bookings

  • Can you book a massage and a facial for me at the hotel spa?

    Reservations are made through the concierge, who can block slots for massages, body treatments, thalasso rituals and spa access according to your availability.

  • Is it possible to organise a couple's spa treatment for a special occasion during our stay?

    The concierge can coordinate a wellness experience for two, including massages, treatments, and spa access, potentially with the arrangement of flowers or champagne in the cabin.

  • Can the concierge plan spa treatments suitable for a teenager?

    The concierge can recommend the quietest time slots, check minimum age requirements, and book treatments suitable for teenagers if offered by the spa.

Excursions & Cultural Visits

  • Can you organise a guided tour of the archaeological site of Olympia from La Riviera & Aqua Park?

    The concierge can arrange a private or small group excursion to Olympia, with a French or English-speaking guide, transfers, and entrance tickets.

  • Is it possible to book a boat trip to the nearby islands from the hotel?

    The concierge can book a day cruise to the nearby islands, including swimming in coves and possibly lunch on board or at a local tavern.

  • Can you suggest and organise visits to traditional villages and wineries around Kyllini?

    The concierge can propose tours to traditional villages, monasteries, vineyards, or olive groves and arrange tastings and private visits.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare romantic decorations, petals, a bottle of wine or champagne in the room, and coordinate personalised touches for an anniversary or honeymoon.

  • Can the concierge help me organise a marriage proposal on the beach?

    The concierge can assist in planning a marriage proposal on the beach or at a scenic location, with a photographer, music, and a private dinner according to your wishes.

  • Is it possible to have a personalised cake prepared for a birthday during our stay?

    The concierge can prepare a personalised cake, table decorations, balloons, and coordinate a special moment at the restaurant or in the room.

Shopping & Luxury Services

  • Can you organise a half-day shopping trip to buy local products and high-end souvenirs?

    The concierge can recommend the best workshops and shops for local products and arrange a taxi or driver for a half-day shopping trip in the area.

  • Does the concierge offer a personal shopper service or luxury shopping advice?

    The concierge can, depending on local availability, arrange a personal shopper service or recommend designer boutiques and jewellers in nearby towns.

  • Can you arrange for a bouquet of flowers and a gift to be delivered to the room before our arrival?

    The concierge can arrange for flowers, gifts, gourmet baskets, or local products to be delivered to the room at a specified time.

Family Activities

  • Can you help me organise a typical day combining the water park, kids club, and family time?

    The concierge can provide information on the schedules of the water park, kids club, and activities, and assist in planning a day that combines children's activities and relaxation for parents.

  • Is it possible to book tennis lessons or sports activities for children through the concierge?

    The concierge can book tennis lessons, water activities, or horse riding suitable for children, taking into account their age and level.

Personalized Experiences

  • Can you create a customised activity programme for a 5-day stay at La Riviera & Aqua Park?

    The concierge can create a tailored programme including cultural visits, gastronomic experiences, spa treatments, and sports activities suited to your interests.

  • Is it possible to organise a private introduction to water sports from the hotel beach?

    The concierge can organise a private lesson in water sports or a private session with an instructor to discover windsurfing or paddleboarding.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits