Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Alagoas

Kenoa Resort & Spa

R. Escritor Jorge de Lima, 58 - Barra Mar, Barra de São Miguel - AL, 57180-000, Brésil, Alagoas

4.74.7/5499 reviews · Google rating
  • Beachfront resort in Alagoas
  • Designed in harmony with the surrounding nature
  • Peaceful, relaxing atmosphere
  • Member of Small Luxury Hotels of the World

Hotel 5-star in Alagoas, Brazil, in the heart of Alagoas, featuring a spa, restaurant, bar, 24-hour concierge and multilingual staff.

Where is Kenoa Resort & Spa located in Alagoas?

Kenoa Resort & Spa is located in Alagoas, Brazil, in a beachfront setting.

It suits stays focused on the beach, rest, and a few tailor-made coastal outings.

Which beach is Kenoa Resort & Spa associated with?

The resort is closely tied to a seafront stay, with immediate access to the coastal setting.

Nearby, Praia Barra de São Miguel and Praia do Meio also offer easy beach outings on foot or as a short excursion.

What budget should you expect for a night at Kenoa Resort & Spa?

Nightly rates vary with the season, your travel dates, and the room category selected.

For an accurate budget, it is best to check your exact dates or ask the Concierge for an estimate.

A word from the Concierge

Kenoa Resort & Spa through the Concierge's eyes

Kenoa Resort & Spa is located in Alagoas, Brazil, offering a unique seaside experience. This 5★ hotel stands out for its harmonious integration into the surrounding nature, creating a peaceful and relaxing atmosphere. As a member of Small Luxury Hotels of the World, it attracts travelers seeking refinement and comfort.

What sets this establishment apart is its commitment to discreet luxury and environmental harmony. Guests find an elegant setting, ideal for rejuvenation. Modern facilities and attentive service contribute to a memorable stay. The overall atmosphere is both welcoming and soothing, perfect for a relaxing vacation.

Before you go, know that Kenoa Resort & Spa is particularly suitable for couples and travelers seeking tranquility. Seasonality plays a role, with busier periods during holidays. The proximity to the beach allows easy access to water activities and excursions in the area.

_My tip from the Concierge: prioritize spa treatments for a revitalizing experience, especially after a day of exploration._

Why choose Kenoa Resort & Spa?

Kenoa Resort & Spa is an exceptional address in Alagoas, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Beachfront resort in Alagoas
  • Designed in harmony with the surrounding nature
  • Peaceful, relaxing atmosphere
  • Member of Small Luxury Hotels of the World
  • Understated luxury feel

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the sea

    Beginning the day at Kenoa is above all about taking one’s time. Breakfast in a coastal setting allows guests to enjoy the morning light, the softer air and the quiet that belongs to the earliest hours. It is one of the clearest ways to experience the spirit of the resort: polished simplicity, a slower rhythm and a direct relationship with the seascape.

    SignatureIncluded in your stay
  • Post-exploration spa ritual

    After a regional outing or a long day spent between beach and sun, booking a treatment helps restore balance to the stay. Whether it is a relaxing massage, a recovery-focused session or a more enveloping ritual, the value lies in the transition the spa creates between the energy of the outdoors and the calm of evening. It is especially well suited to travellers seeking genuine disconnection.

    Bien-êtreReservation required
  • Sunset on the beach

    Late afternoon is one of the great privileges of a beachfront resort in Alagoas. Stepping out as the light softens, walking on the sand or simply sitting with a view of the horizon restores a form of attention that is rare in everyday life. The experience requires almost nothing except time and receptiveness — two luxuries that Kenoa is particularly good at bringing back into focus.

    Included in your stay
  • A day of retreat at the resort

    One of the best ways to experience Kenoa is to plan nothing beyond the property itself. Moving between room, beach, a spa pause, reading, a light lunch and a return to calm creates a full day without movement, yet rich in sensation. It appeals to travellers who believe that a great hotel should also function as a complete destination in its own right.

    Slow travelIncluded in your stay
  • Tailor-made coastal outing

    With the support of the concierge, the stay can open onto a broader discovery of Alagoas according to the mood of the moment. Water-based activities, coastal outings or recommendations adapted to season and preferred pace allow the refuge of the resort to be complemented by a more vivid reading of the region. Best suited to travellers who enjoy alternating contemplation with exploration.

    Avec conciergeReservation required
  • Couples' wellbeing escape

    Kenoa is especially well suited to travel for two. Shaping the stay around shared moments — slow mornings, time on the beach, a spa treatment, an unhurried dinner — turns a few nights into a genuine interlude. More than a sequence of activities, the experience rests on a shared quality of presence, made possible by the resort’s peaceful atmosphere and understated elegance.

    CouplesReservation required

Restaurants & bars

2 on-site dining venues.

  • restaurant and wine bar

    Restaurant

    Highlights

    • traditional regional specialties with a touch of Portuguese influence
    • serving traditional regional specialties with a touch of Portuguese influence
    Practical information

    The concierge’s wordHere, go for the regional specialties with a Portuguese touch: a spot that captures the spirit of the place beautifully.

  • Kaamo

    Restaurant

    Chef: César Santos
    Chef: César Santos

    Highlights

    • o espaço pretende surpreender e ser uma referência agradável no resort.
    Practical information

    The concierge’s wordAt Kaamo, let chef César Santos guide you: a table designed to surprise and become a pleasant landmark within the resort.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: R. Escritor Jorge de Lima, 58 - Barra Mar, Barra de São Miguel - AL, 57180-000, Brésil

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 499 reviews

5/5Daniel Peres

Just amazing! Incredible attention to detail and world class service. The view from our room on to the beach was absolutely stunning. The staff were thoughtful and paid special attention to our every need and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Igreja de Nossa Senhora de GuadalupeChurch

    962 m · 12 min walk

    Religious building 962 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Igreja de Nossa Senhora de Guadalupe and enjoy a lovely glimpse of the local architecture.

  • Pracinha do ViváTourist attraction

    1.0 km · 13 min walk

    Pracinha do Vivá, a tourist attraction located 1,047 meters away, provides a space for relaxation and leisure for visitors.

    Practical information

    The concierge’s wordFor an easy break between outings, Pracinha do Vivá offers a relaxed leisure spot, especially pleasant at the end of the day.

  • Congregação Cristã no BrasilChurch

    1.5 km · 17 min walk

    Religious building located 1452 meters away, providing a space for prayer and reflection.

    Practical information

    The concierge’s wordIf you're looking for a quiet pause to pray or reflect, this church offers a setting suited to contemplation.

  • Praia do MeioTourist attraction

    1.5 km · 18 min walk

    Praia do Meio, a tourist site 1.5 km away, featuring a beautiful beach for relaxation and enjoying the scenery.

    Practical information

    The concierge’s wordFor an easy scenic break, Praia do Meio is ideal when you feel like settling on the sand and slowing down for a while.

  • Praia Barra de São MiguelTourist attraction

    2.0 km · 3 min by car

    Praia Barra de São Miguel, a tourist site located 1963 meters away, providing a natural setting ideal for relaxation.

    Practical information

    The concierge’s wordFor a nature-filled, relaxing break, head to Praia Barra de São Miguel when you feel like slowing down in Alagoas’ natural setting.

  • Life Beer Praia - Caiaque e Stand UP - WandoTourist attraction

    2.9 km · 5 min by car

    Tourist attraction 2,854 meters away, offering kayaking and stand-up paddle activities.

    Practical information

    The concierge’s wordFor an active break by the water, this spot works well for a kayaking or stand-up paddle outing, solo or as a pair.

  • Letreiro Amo São MiguelTourist attraction

    2.9 km · 5 min by car

    Letreiro Amo São Miguel, an iconic tourist attraction to visit in Alagoas.

    Practical information

    The concierge’s wordFor a short outdoor break, Letreiro Amo São Miguel works well as an easy stroll stop while you’re exploring Alagoas.

  • Orla da Barra de São MiguelTourist attraction

    3.0 km · 5 min by car

    Tourist attraction located 2,978 meters away, offering beautiful views of the coastline and recreational activities.

    Practical information

    The concierge’s wordFor an open-air break, head to Orla da Barra de São Miguel for coastal views and a few leisure activities.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Ecopark Chácara NiquimPark

    2.5 km · 4 min by car

    Ecopark Chácara Niquim, a natural park offering green spaces and walking trails.

    Practical information

    The concierge’s wordIf you're in the mood for a green escape, Ecopark Chácara Niquim is well suited to a მშვიდ walk along its peaceful trails.

  • Praca Miriel CavalcantePark

    4.2 km · 7 min by car

    Park located 4,241 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Praca Miriel Cavalcante when you feel like unwinding and enjoying a quiet moment in nature.

  • Andradão Sports CenterPark

    4.6 km · 8 min by car

    Andradão Sports Center, a park dedicated to outdoor activities and recreation.

    Practical information

    The concierge’s wordFor an active outdoor break, Andradão Sports Center works well for a leisure pause between quieter moments.

  • Stella Marina & RestauranteMarina

    4.6 km · 8 min by car

    Restaurant located near the marina, providing a seaside dining experience.

    Practical information

    The concierge’s wordFor a waterside break, Stella Marina & Restaurante works well for lunch or dinner near the marina.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Kenoa Resort & Spa?

    Check-in is generally possible from 14:00 and check-out is until 12:00, subject to the times confirmed by the establishment.

  • Can I check in early?

    Early check-in may be granted depending on occupancy; it is recommended to request it in advance, and an additional fee may apply.

  • Is it possible to have a late check-out at Kenoa Resort & Spa?

    A late check-out may sometimes be offered depending on availability; the request must be made at the reception, with possible additional charges.

  • Is the reception at Kenoa Resort & Spa open 24/7?

    The hotel has a reception open 24/7, allowing for late arrivals and early departures with multilingual assistance.

  • What are the check-in procedures for night arrivals at Kenoa Resort & Spa?

    Contact the concierge to confirm the procedures for the day.

Location & Access

  • Where is Kenoa Resort & Spa located in Brazil?

    Kenoa Resort & Spa is located in Barra de São Miguel, on the coast of the State of Alagoas, Brazil, between the ocean and a tropical vegetation area.

  • Which beach is Kenoa Resort located on?

    The resort is situated by the sea, in close proximity to a beach in Barra de São Miguel, known for its preserved environment.

  • What is the nearest airport to Kenoa?

    The nearest main airport to Kenoa Resort & Spa is Zumbi dos Palmares International Airport (Maceió – MCZ).

  • What is the distance between the hotel and the airport?

    The distance is approximately 35 to 45 km between Zumbi dos Palmares International Airport in Maceió and Kenoa Resort & Spa, which is about a 45-minute to 1-hour drive depending on the route.

  • Are airport transfers offered?

    Private transfers can be arranged between Maceió airport and Kenoa Resort & Spa, by car, minivan, or helicopter, upon reservation and with additional cost.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has free on-site parking for guests, allowing them to park a vehicle during their stay.

  • What amenities are found in the rooms at Kenoa Resort & Spa?

    The accommodations generally offer air conditioning, flat-screen television, minibar, safe, and some categories feature a private pool or basin with views of the ocean or forest.

  • What types of rooms and suites are available at Kenoa Resort & Spa?

    The establishment offers different categories, including suites with garden or sea views and villas with private pool or basin, providing generous spaces and high-end comfort.

  • Do the rooms at Kenoa Resort & Spa have a kitchenette or a kitchen area?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the rooms and common areas, allowing guests to stay connected throughout their stay.

  • What type of breakfast is offered?

    Breakfast is included in most rates and is served à la carte, featuring a selection of quality Brazilian and international specialties.

  • What basic services are included in the rate at Kenoa Resort & Spa?

    Access to the outdoor pool, beach, gym, and certain relaxation areas is generally included, while spa treatments and private services are chargeable.

  • Is Kenoa Resort all inclusive?

    The resort is not marketed as an all-inclusive package; meals, drinks, and additional activities are charged based on consumption or selected packages.

  • Is a laundry service offered at Kenoa Resort & Spa?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • Does the hotel have a pool?

    The hotel has an outdoor pool, including an infinity pool offering panoramic views of the ocean and natural surroundings.

  • What restaurants and bars are available at Kenoa Resort & Spa?

    The resort has a gourmet restaurant, Kaamo, which highlights Brazilian and Portuguese cuisine, as well as a wine bar; a 24-hour dining service is available.

  • Does Kenoa Resort & Spa offer a buffet or à la carte service for meals?

    Meals are generally not served as a buffet but à la carte, with menus crafted by a renowned chef, including breakfast and dinner.

  • Is room service available 24 hours a day at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Spa & Wellness

  • What spa and wellness facilities are available at Kenoa Resort & Spa?

    Kenoa features a spa and wellness centre with sauna, massages, thermal baths, relaxation area, as well as a fitness room and steam bath facilities.

  • What types of massages and treatments are offered at the spa of Kenoa Resort & Spa?

    Various massages, spa packages, and wellness treatments are offered by appointment, with a menu of relaxing and therapeutic treatments.

  • Does Kenoa Resort & Spa have a gym or fitness centre?

    A gym/fitness centre is available for guests, equipped with basic fitness equipment to maintain physical condition.

  • Are yoga or fitness classes regularly organised at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • What leisure activities are available on-site at Kenoa Resort & Spa?

    The resort offers an outdoor pool, direct beach access, a games room, walking trails, a solarium, as well as various activities related to the sea and nature.

  • How far is Kenoa Resort & Spa from the beach?

    The beach is approximately 100 metres from the property, allowing easy access to the waterfront on foot from the rooms and common areas.

  • Does Kenoa Resort & Spa organise activities or excursions for its guests?

    Walks, water activities, and excursions can be organised from the hotel, as well as relaxation moments in the relaxation areas and the media library.

  • Are there evening activities at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Family & Kids

  • Is Kenoa Resort & Spa suitable for a family stay with children?

    Kenoa Resort & Spa is popular with families and welcomes children, with a pool, a games room, and an environment suitable for family stays.

  • What family room options are available at Kenoa Resort & Spa?

    Rooms and suites can accommodate several people; it is advisable to check the maximum capacity and bed type for each category when booking.

  • Is Kenoa Resort & Spa suitable for a stay with a baby or young children?

    The resort is often chosen for couple trips, but also offers facilities suitable for children, such as the pool and easy access to the beach.

  • Is a babysitting service available at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

  • Are there specific services for pets at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

  • Does Kenoa Resort & Spa accept small dogs in rooms?

    Contact the concierge to confirm the day's arrangements.

  • Are there size or breed restrictions for pets at Kenoa Resort & Spa?

    Contact the concierge to confirm the day's arrangements.

Accessibility

  • Does Kenoa Resort & Spa have accessible rooms for people with reduced mobility?

    Contact the concierge to confirm the day's arrangements.

  • Are the common areas of Kenoa Resort & Spa wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

  • Does the lift serve all floors and room categories at Kenoa Resort & Spa?

    Contact the concierge to confirm the arrangements for the day.

  • Does Kenoa Resort & Spa provide facilities for hearing or visually impaired guests?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • How much does a night cost at Kenoa Resort?

    Prices vary depending on the season and category; some offers indicate prices starting from several hundred euros per night, but you should check availability and exact conditions with the hotel or agencies.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate and season; they are specified at the time of booking, with sometimes refundable and non-refundable options.

  • Are there any local taxes to pay?

    Taxes and fees may be added to the room rate, depending on local regulations and the booking channel; these amounts are detailed before confirmation.

  • Does Kenoa Resort & Spa require a security deposit upon arrival?

    Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted at Kenoa Resort & Spa (cards, cash, currencies)?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Kenoa Resort & Spa have an ecological or sustainable approach?

    Kenoa Resort & Spa presents itself as an 'eco-chic' resort, with architecture integrated between forest and ocean, highlighting an environmentally friendly approach and respect for the local landscape.

  • Does Kenoa Resort & Spa implement actions to reduce water and energy consumption?

    Contact the concierge to confirm the arrangements for the day.

  • Does Kenoa Resort & Spa offer eco-friendly or refillable bathroom products?

    Contact the concierge to confirm the arrangements for the day.

  • Does Kenoa Resort & Spa support local or community projects in the Alagoas region?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Kenoa Resort & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Maceió airport and Kenoa Resort & Spa?

    The concierge can organise a private transfer by car or minivan from Maceió's Zumbi dos Palmares International Airport to Kenoa Resort, as well as the return trip, upon prior reservation and at an additional cost.

  • Is it possible to arrive at Kenoa Resort & Spa by helicopter from Maceió airport?

    The concierge can book a helicopter service between Maceió airport and Kenoa Resort, subject to the availability of local operators and weather conditions.

  • Can you book a private driver for a day of sightseeing around Barra de São Miguel?

    The concierge can arrange a private driver for the day to explore the Barra de São Miguel area, Maceió, and nearby beaches, with an itinerary tailored to your preferences.

  • How can I arrange all my transfers in advance during my stay at Kenoa Resort & Spa?

    Transfers can be organised in advance by providing flight times, number of people, and luggage, in order to choose the most suitable vehicle and ensure a personalised welcome upon arrival.

Restaurant Reservations

  • Can you reserve a table with an ocean view at the Kaamo restaurant in Kenoa Resort & Spa?

    The concierge can reserve a table at the Kaamo restaurant, either indoors or on the terrace with a sea view, and communicate your dietary preferences to the chef.

  • Is it possible to organise a private dinner on the beach at Kenoa Resort & Spa?

    Requests for private dinners are made through the concierge, who can organise a romantic dinner on the beach or in your villa, with a personalised menu and special decoration.

  • Can you recommend and book seafood restaurants in the vicinity of Kenoa Resort & Spa?

    The concierge can suggest and reserve seafood restaurants and gourmet addresses in Barra de São Miguel or Maceió, with transport arrangements if needed.

Spa Bookings

  • How can I book spa treatments in advance at Kenoa Resort & Spa?

    Spa treatment bookings are made through the concierge, who can secure a slot for massages, sauna, thermal baths, or spa packages, taking into account your flight or excursion schedules.

  • Is it possible to book a couples spa treatment in a double cabin at Kenoa Resort & Spa?

    The concierge can arrange spa rituals for couples in a double cabin or in certain suites with private spa facilities, depending on the availability of the wellness schedule.

  • Can you arrange a personalised massage at a specific time during my stay at Kenoa Resort & Spa?

    Specific requests (personalised massages, early morning or late evening times) are considered by the concierge, who adjusts the therapists' schedule as much as possible.

Excursions & Cultural Visits

  • Can you book a boat trip to the natural pools near Kenoa Resort & Spa?

    The concierge can organise boat trips to the natural pools and less frequented beaches around Barra de São Miguel, with a local skipper.

  • Is it possible to book a private guided tour of Maceió from Kenoa Resort & Spa?

    Private tours of Maceió can be arranged, including urban beaches, downtown, and scenic stops, with a Portuguese or English-speaking guide according to your needs.

  • Can you organise a day trip to other beaches in Alagoas from Kenoa Resort & Spa?

    The concierge can offer day trips to other beaches in Alagoas, combining swimming, local lunch, and photo stops, with round-trip transport.

Special Occasions

  • Can you organise a birthday surprise in the room at Kenoa Resort & Spa?

    Birthdays can be celebrated with a personalised cake, room decoration, and possibly a special dinner, to be arranged in advance with the concierge.

  • Is it possible to prepare a romantic marriage proposal at Kenoa Resort & Spa?

    The concierge can coordinate marriage proposals, private dinners, live music, and photography, taking into account your wishes and budget.

  • Can you offer a special honeymoon programme at Kenoa Resort & Spa?

    Honeymoon stays can include romantic decoration, couple spa experiences, and private activities, tailored with the concierge before arrival.

Shopping & Luxury Services

  • Can you organise a professional photo shoot at Kenoa Resort & Spa?

    The concierge can assist in arranging a professional photography service within the resort or on the beach, with a selection of high-end local photographers.

  • Can you recommend high-end shops and local crafts near Kenoa Resort & Spa?

    The concierge can recommend Brazilian design shops, local crafts, and galleries in Maceió, and arrange transport and accompaniment if desired.

  • Is it possible to hire a private fitness coach during my stay at Kenoa Resort & Spa?

    Certain requests for personalised services, such as a private fitness coach or stylist, can be considered by the concierge through its network of local providers.

Family Activities

  • Can you recommend child-friendly activities at Kenoa Resort & Spa and in the surrounding area?

    The concierge can suggest child-friendly activities, such as beach outings, a gentle boat ride, and games, taking into account the age of the little ones.

  • Is it possible to arrange occasional childcare at Kenoa Resort & Spa?

    Childcare services should be confirmed and booked through the concierge, who will provide information on the availability and conditions of partner babysitters.

  • Can you help me plan an activity programme for the whole family at Kenoa Resort & Spa?

    The concierge can assist in organising a family holiday programme that combines beach time, spa moments (for adults), and local discoveries.

Personalized Experiences

  • Can you prepare a personalised itinerary around Kenoa Resort & Spa to discover Alagoas?

    The concierge can create a tailored itinerary that combines relaxation at Kenoa, cultural discoveries, and exploration of the Alagoas coastline based on your interests.

  • Is it possible to create a customised wellness programme during my stay at Kenoa Resort & Spa?

    Personalised wellness experiences can be arranged, such as detox days, fitness sessions, and tailored menus, in coordination with the spa and dining services.

  • Can you organise a cooking class or a private dining experience at Kenoa Resort & Spa?

    The concierge can arrange private experiences, such as Brazilian cooking classes with the chef or tastings, subject to the availability of the culinary team.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits